86-90 Paul Street, EC2A 4NE, London
Security Services • 11-50 Employees
Hiring on JOB TODAY since November, 2024
Our vision is employer and employee focus
About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Head Host/Duty Manager to join our team at Leman Locke and Buckle Street Studios, London. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the reception team, overseeing the House Hosts and reporting to the General Manager, you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out. What it looks like; Creating tell-your-mates experiences that make guests want to keep coming back Being ‘in the know’ on local goings-on and inspiring guests with new ideas Acknowledging and acting on guest reviews in a way that shows Locke cares Handling complaints with a can-do attitude A systems specialist (Mews, Rezlynx); resolving payment queries and system errors like the smooth operator you are Supervising and coaching the Day House Host team and empowering them to do all these things, too Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 37.5 hours per week. Leman Locke is the original Locke. Opened in 2016, it has all the style of a boutique hotel, with the flexibility and space of a serviced apartment. It’s also very much part of the local community. Next door, you'll find Buckle Street Studios. The interiors are sultry, calm and sophisticated. The pantry and co-working space act as an extension of your room. Our Locke Shop showcases local artists, designers and craftspeople. And the restaurant, coffee shop and workout studio, just metres away at Leman Locke, are yours to enjoy too About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong. Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
We are looking for Assistant Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. That's the way we bowl! The Assistant Manager Role: - Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. - Enabling brilliant customer experience. - Running a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. - Exceptional organizational skills to keep operations smooth, even during peak times. - Cost-efficient stock control and ordering. - Ensuring the food is always of the highest quality. - Getting hands-on in the restaurant. - Provide training and development for staff. What we offer :) - Competitive Salary - Ongoing training and development opportunities to further enhance your skills - Paid Break - Staff meal provided on shift - Friends and Family discount Come and Join our Honi Poke team :)
We are looking for a Claims Handler and Fleet Management Specialist to join our team. This dual-role position involves managing vehicle claims processes while overseeing the operational efficiency of our vehicle fleet. Full training will be provided however a background in claims handling, and experience in fleet management is preferre. Key Responsibilities: Claims Handling: - Review and process vehicle insurance claims - Investigate claims by gathering necessary documentation, including accident reports, photographs, and witness statements. - Liaise with insurance adjusters, legal representatives, and clients to facilitate claim resolution. - Maintain accurate records of claims status and outcomes in the management system. Fleet Management: - Oversee the daily operations of the vehicle fleet, including scheduling, maintenance, and compliance with safety regulations. - Deal with penalty charge notices and send represention to transfer liability - Manage and allocate payments from hirers Autocare Bethnal Green, Just minutes from Bethnal Green underground station
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high standards of service and cleanliness. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are small restaurant group operating from three venues in London. We specialised in Latin American food mostly sea food based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£33,000 to £37,500 per year) Schedule: Full-Time
We are looking for a dedicated and experienced Assistant Restaurant Manager to join our new opening restaurant Osteria Fiorentina at Chelsea.. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included - Assist the Restaurant Manager in daily operations. - Supervise and manage restaurant staff. - Ensure high standards of food quality and service. - Handle customer complaints and feedback. - Manage staff schedules and shifts. - Train and onboard new employees. - Monitor inventory levels and order supplies. - Ensure compliance with health and safety regulations. - Maintain cleanliness and organization of the restaurant. - Ensure proper cash handling and financial reporting. - Address and resolve any operational issues. - Support the Restaurant Manager in achieving business goals. - Maintain a positive and professional work environment. Requirements - Proven experience as an Assistant Restaurant Manager or similar role. - Strong leadership and management skills. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Knowledge of food safety and sanitation regulations. - Customer service-oriented with a positive attitude. - Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.
We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: - Salary up to £14.20 (including £1 weekly team bonus). - Daily food allowance during shifts with unlimited coffee. - 50% discount across all our restaurants when off duty. - Unlimited coffee on shift. - You will never work on your Birthday and be paid for it! - Healthcare cash plan. - Discount on our Pantry selection like a tahini chocolate spread. - Monthly team socials and annual parties. - Opportunities for development in the company. - Green Commute – Cycle Scheme. - Employee Assistance program (supporting mental health and well-being). Key Responsibilities: - Leading the front of house team in delivering an excellent customer service. - Training, coaching and developing the front of house team. - Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? - Experience running a fast-paced kitchen. - Colourful personality and individuality, being Bold but Humble. - Passion for great food and people. - Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.