Operations director jobs in London

We’re looking for an Assistant Restaurant Manager to work closely with our lovely Restaurant Manager to inspire, motivate and lead the front of house team in order to continuing achieving excellent guest satisfaction at Sanzio’s Restaurant. Ideally we are after someone who can take Managers position by October this year. Experience: ideally some managment experience . But you must have skills for excellent communicator and natural leadership. If you do not have assistant manager experience you must have experience of a waiter, senior water, or head waiter for at least 1 full year with references. Sanzio’s standard are very high, and we are passionate about delivering amazing experience for our guests. Our trainings are well monitored and full support is offered. Hours: between 42-48h per week - shifts operated - but we will adjust hours as per your needs. As we are a boutique family owned restaurant and our customers are 95% local people, you will have insight in the full running of the restaurant. You roll will include: • Help build and maintain an efficient team of employees • During the service time help to provide an efficient service • Help with the training of new staff • Be a role model, having positive approach to team and work duties

We are seeking a passionate and dynamic Supervisor who is not just a wine lover but a natural host capable of making every guest's evening unforgettable. This role is perfect for someone who thrives in a fast-paced, intimate environment and is eager to take learn about wines and assist the manager in curating the weekly changing wine selection, to ensure it remains both refined and refreshing. Responsibilities: - Show passion for wine and eager to learn about our weekly changing wine selection - Provide leadership and guidance to the team, ensuring smooth operations - Supervise and train staff members on food safety protocols and culinary techniques - Monitor inventory levels and place orders as needed - Oversee food preparation and ensure adherence to recipes and quality standards - Maintain cleanliness and organization of the kitchen and dining areas - Collaborate with management to develop and implement strategies for improving efficiency and profitability - Assist with bartending duties as needed Experience: - Previous experience in a supervisory role within the hospitality or restaurant industry - Strong knowledge of food safety regulations and culinary techniques - Excellent leadership skills with the ability to motivate and manage a team - Proven track record of providing exceptional customer service - Ability to work in a fast-paced environment while maintaining attention to detail

The Seashell of Lisson Grove is seeking a personable, hardworking Duty Manager with experience in restaurant and takeaway operations. Most shifts will focus on our takeaway section. Proficiency in Excel and a proactive attitude are essential. Training will be provided.

Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with passion for delivering outstanding customer experiences. Ideally, you’ll be Assistant General Manager or Assistant Manager in casual or high end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.

Our Management Team is searching for someone fun, cheerful, professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as an Assistant Manager is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. You will be the right hand of our General Manager and your could be a future General Manager of the restaurant. Mamuśka is getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon! Position is open for an experienced person in managerial role. Full time candidates only.

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced and proactive Assistant Manager with late night experience to join our busy team. To perform this role, you will be responsible for focusing on the late night operations and running of the events under supervision from the GM, but in time owning the show, being that natural leader, ensuring excellent customer service maintaining high standards. You will understand that safety is paramount, exceeding our guest expectations is crucial and you can think on your feet, react and above all, bring the party. Big personalities to the front! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Managing our team to ensure smooth operations and excellent customer vibes Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced but highly enjoyable environment, and have a proven track record of managing a team effectively, we would love to hear from you. We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career

Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

As the Restaurant Supervisor you will be working across our quick service restaurant and our outside terraced restaurant. You will be supporting the restaurant manager by leading a team of team members, commis waiters, servers and hosts. You will support our managers in overseeing the daily operations of the restaurant from setting up for morning rush, to ensuring appropriate cover throughout the day, and carrying out closing procedures. This is a full time role 40 hours per week, 5 days out of 7 with shifts falling between 8am and 11.30pm. Successfull candidates will be flexible to across all shifts as we cannot accomodate requests for set shift times. Base hourly rate £13.00 + service charge. THE PERKS OF BEING AN "EATALIAN"... Uniform allowance. Tronc Scheme. 40 hours contract. Free meal on shift. Training dedicated to personal development and careers progression opportunities. 20% employee discount across retail, bars, and restaurants. Uncapped "Refer a Friend" bonus scheme. Lifestyle and culture discounts through our benefit supplier. Cycle to work scheme. 30 days holiday allowance that increases with length of service up to a maximum of 36 days. Technology and gym benefit available. Healthcare cash plan scheme. Employee assistance program. WE’RE LOOKING FOR… Experience within a guest facing establishment in a supervisor capacity, leading, and coaching a larger team in a restaurant setting. Willingness to be flexible and support multiple teams. Experience with opening and closing procedures. Availability to work onsite with a flexible schedule including evenings, weekends, and holidays. Fluent in English. Right to work in the UK. Eataly is the largest existing artisanal Italian food and wine marketplace and it is committed to the world-wide distribution of high-quality agro-products! Founded in Turin in 2007, our market sells the same high-quality foods used by our chefs, while narrating the history of its products and their local producers that day by day make Italy one of the most biodiverse places on earth. Eataly's culture and philosophy are built upon the values of Sustainability, Corporate Responsibility and Sharing. Eataly is the first space where you can buy, eat and learn at the same time. Our customers can savor our products and then purchase the ones they selected while also acquiring knowledge of food and cooking through our learning programs (cooking classes, tastings and producers’ speeches). Eataly's goal is to make its consumers incisive and informed so as to help them select healthy and quality foods. Currently, we have more than 30 Marketplaces around the world building a bridge amongst cultures, eating styles and cuisines and bringing the Italian high food philosophy everywhere. We opened our second Eataly NYC location at the World Trade Center in August 2016, Boston in November 2016, Eataly LA in is anticipated to open the summer of 2017 and Eataly Las Vegas the sumer after!

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.

JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Our Management Team is searching for someone fun, cheerful, professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! *** About You*** We are looking for an experienced and proactive Late Night Manager to join our busy team. To perform this role, you will be responsible for managing the late night operations and running of the events, ensuring excellent customer service maintaining high standards. *** Responsibilities:*** Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards *** Requirements:*** Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment Excellent communication and interpersonal skills Strong leadership and problem-solving skills Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. London, England, United Kingdom Management 1 hour ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches.

SW16 Bar & Kitchen is an all day bar, restaurant, cocktail lounge & workspace. Wine, cocktails, draught beer & coffee are served alongside a casual quality food offering. We offer something for everyone, a ho-me-from-home to make your own. The relaxed space can be used for anything from work to play; from breakfast, brunch, and coffee, to intimate dinners, cocktails and drinks. Offering a restaurant, bar, work area and lounge spaces. For those wanting to escape the confines of the home office, there’s plenty of plug sockets and super-fast wifi. Our workspace transforms at night into a private dining room – perfect for special occasions with friends and family. ** About You** We are looking for a pro-active AGM who will share our passion for incredible people, outstanding hospitality and have previous experience in a similar role. You will be responsible for implementing high service standards and positively impacting the sales of the building, using your creativity, entrepreneurship and commercial knowledge. Our perfect AGM will be organised and enthusiastic, showcasing skill in looking after lots of different styles of event, but also capable of running ain independent Bar & Kitchen. We're looking for someone warming and welcoming, and ideally, someone who will capture the attention of the guests and make them want to return in the future. In return, you can expect us to look after you and your future, we are working hard to recognize the potential in all new hires and push them for progression within the company sooner rather than later. We already have a very strong and stable team, and boasts a great atmosphere to work in Responsibilities - Operating and delivering to the highest standards of service, product, environment and atmosphere - Ensure the venue runs efficiently by leading from the front and driving outstanding hospitality - Be involved in drinks operations & menu development - Identify and solve potential problems before they arise; knowing when to escalate an issue upwards - Cashing up and daily reports - Motivate your team by providing excellent support and training. - Supporting with staff recruitment, development, and training - Working with the team to deliver on all aspects of staff welfare and helping to make a happy and positive work environment - Ensuring general H&S documentation is in place and standards are met inc. fire safety, first aid, COSHH, allergy awareness etc - Working to ensure general venue upkeep, identifying and escalating maintenance issues as they arise

Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.

The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!

Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

Ehla is looking for the next punctual, enthusiastic and organised person to join our friendly and hardworking Street Food team. The purpose of this role is to organise and kick start each trading day in direct collaboration with your colleagues. The suitable person must hold a CLEAN UK DRIVING LICENSE, have good time keeping skills and a positive attitude. An internal facing role, you will always report to location SE18 5NR Woolwich, to collect and deposit of the van, stock and equipment. Requirements: - Clean, valid UK DRIVING LICENSE (manual) - Able to drive a MANUAL VAN - Excellent time keeping skills - Excellent organisation skills - Ability to work as part of a team - Keen eye for detail and cleanliness - Manual handling and lifting skills The role is set up as a SPLIT SHIFT, a morning shift and an afternoon/evening shift. Rough shift pattern: 6am - 10.30am 4pm - 7.30pm (Please note there is a possibility for this shift to be bridged to an entire day of work IF you are interested and have the skills and capabilities in working within the Market or Event during set up and service times) JOB DETAILS Morning shift: You will be required to arrive promptly at the Ehla Prep Unit in Woolwich and load the van with the food for the trading day. You will drive to a minimum of 1 and a maximum of 3 locations to drop off food and equipment. One or more colleagues will be waiting for you on site to help you set up the site for the trading day. You will both unload the van together and set up the entire stall ready for service. You will then be required to drive the van back to the Ehla Prep Unit. Afternoon shift: You will need to collect the van from the Ehla Prep Unit in Woolwich and drive to the Market or Event location you dropped to that morning to collect the equipment and any left over food. Once arriving on site you will assist your colleagues in packing up and with their help load everything neatly and in order into the van. As the driver it is your responsibility to make sure everything goes into the van in a neat and clean manner. You will return to the Ehla Prep Unit where you will unload all food items and arrange everything neatly and accordingly into the fridges. Leaving the van clean, tidy and stocked with everything that is needed for the following days trade (apart from food items) Bonus': - One free meal on every shift - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.

Brunswick East is a much loved neighbourhood cafe, in the heart of Dalston. Founded by two Australian sisters, we're a women lead business with a reputation for excellence. The Brunswick East name began almost 9 years ago with our cafe in the heart of Dalston. 5 years ago we proudly set up our Hackney Downs bakery where we work with regenerative flours, and produce all our own sourdoughs, pastries and baked good from scratch. We are well known for our high standards regarding all things brunch, coffee and baked goods. With the addition of our urban allotment Sky Farm, our 3500 sq ft rooftop allotment at Dalston. Working closely with our head grower we grow our produce from seed, cultivating and harvesting our own seasonal product all year round. Our reputation for creative and delicious food, is built from our desire to produce outstanding dishes from top quality seasonal produce, delivered with a vibe more in tune with the Melbourne brunch scene, from where we hail. We are passionate about hand crafting our menu from scratch and proudly make everything we serve in house. This ranges from sauces, to pickles & ferments, to house cured & smoked bacon, meats & fish, homemade cheeses (feta, halloumi etc), homemade yoghurt, miso's and vegetable charcuterie. Sustainability and reducing waste is very important to us too, and influences our seasonal menu, using local farms employing regenerative practices. Sustainability also plays a huge part of the choices we make within the day to day operation of the shop, and we are always striving for new ways we can reduce our waste, and impact. We are passionate about creating an open and atmospheric environment, whilst delivering exceptional food, coffee and all things sourdough and baked goods. Working with a wonderful team this is a great opportunity for the right person to lead a committed and forward thinking team. THE ROLE, GENERAL MANAGER - Being a speciality coffee enthusiast, passionate about sustainable food culture and zero waste ideals - Providing leadership, reliability and a genuine enthusiasm towards our industry - Working in line with our zero waste initiatives and goals - Overseeing shop operations, budgets, ordering and smooth daily operation - Ensuring excellent customer service at all times - Maintain & Promote Health & Safety, and our workplace values - Forge relationships with our regulars (new & old!) - Leading our front of house team, FOH rotas, providing mentorship, FOH HR duties: including reviews, recruitment, managing team bonuses - Co-ordinate and oversea seasonal events and private bookings BENEFITS - 28 day’s holiday pay - Pension scheme - Day time hours (except for a few very special Sky Farm supper club evenings and private bookings) - Monthly rotas, including one weekend off a month - Staff meals/ free coffees all day long - Progressive and fun atmosphere WHAT WE’RE LOOKING FOR - A passion for quality coffee, seasonal and sustainable food culture - Minimum 2 years experience in a similar role across hospitality including speciality coffee & front of house - Exceptional attention to detail - Willingness to always go the extra mile for our customers - Ability to lead, coach and develop a team - A desire to work in a progressive workplace where environmental impact and staff welfare are central If this sounds like the right next step for you, we'd love to hear from you.

Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!

The role: Are you passionate about early childhood education, the outdoors and eager to play a pivotal role in shaping a new nursery? We are seeking a dedicated Deputy Manager to join our team at Higher Vibrations Forest School Nursery, a vibrant new nursery set to open soon in Croydon. Your role will be to support and inspire a small team, to offer children daily experiences in the outdoor environment. We are a small forest school setting (up to 20 children) based in13.5 acres of ancient oak woodland. We have a main base building with access to our own private outdoor space. Working Monday to Friday 8-5.30 Salary £27-30,0000 Depending on experience. Responsibilities: - Supporting the management and supervision of nursery staff, including hiring, training and evaluating performance. - Supporting the development and the implementation of age-appropriate curriculum and activities for children. - Ensure compliance with all regulations and health and safety standards. - Liaising with parents/carers regarding their child’s progress or any concerns. - Supporting with all systems and processes including staff development in preparation for OFSTED. - Create a warm and welcoming environment for children, parents, and staff - Leadership of daily operations, including scheduling, record-keeping, and maintaining inventory of supplies. What we are looking for: - Ability to multitask and prioritise responsibilities, - *A minimum Early Years Level 3 qualification or QTS/PGCE - *2 years’ experience as a deputy - *Forests school leader desirable but not essential or someone with a great passion for nature and outdoor play. - *Experience of implementing the EYFS statutory framework. - Knowledge of nursery operations and best practices including safeguarding - Strong communication skills, both verbal and written, with fluency in English - A commitment to strong relationship building. Our commitment: - 28 days annual leave inclusive of bank holidays. - Company pension - Opportunities for professional development and career advancement. - We offer competitive compensation based on experience. - Social events throughout the year. As it’s a new nursery you will have a huge impact in embedding our ethos connecting children to nature~learning through play and creating the team culture. Join us in creating a nurturing and stimulating environment where children can flourish and reach their full potential. We look forward to welcoming you to the Higher Vibrations Forest School family!

The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.

We’re looking for an Assistant Restaurant Manager to work closely with our lovely Restaurant Manager to inspire, motivate and lead the front of house team in order to continuing achieving excellent guest satisfaction at Sanzio’s Restaurant. Ideally we are after someone who can take Managers position by October this year. Experience: ideally some managment experience . But you must have skills for excellent communicator and natural leadership. If you do not have assistant manager experience you must have experience of a waiter, senior water, or head waiter for at least 1 full year with references. Sanzio’s standard are very high, and we are passionate about delivering amazing experience for our guests. Our trainings are well monitored and full support is offered. Hours: between 42-48h per week - shifts operated - but we will adjust hours as per your needs. As we are a boutique family owned restaurant and our customers are 95% local people, you will have insight in the full running of the restaurant. You roll will include: • Help build and maintain an efficient team of employees • During the service time help to provide an efficient service • Help with the training of new staff • Be a role model, having positive approach to team and work duties