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As a charitable housing association, Thirteen exists to provide housing and support services across the North East of England, Yorkshire, and the Humber region. Thirteen Group currently manages 35,000 homes providing a safe place to live for more than 73,000 people across the region. Thirteen prides itself on not just providing a home but also offering help and support to its residents through its various services. This is an exciting opportunity to join Thirteen Group as our Chief Customer Officer. Reporting directly to the Chief Executive, this role is not only responsible for exceptional customer service delivery but also plays a vital part in shaping the strategic direction of the organisation. As a key member of the Executive Team, the Chief Customer Officer will help define and deliver the long-term vision, drive organisation-wide excellence, and ensure that Thirteen has meaningful social and neighbourhood impact. You’ll lead the development and execution of a forward-thinking customer strategy, ensuring that Thirteen remains trusted by customers, respected by stakeholders, and aligned with social purpose. Alongside responsibility for all customer-facing operations, including housing management, repairs, compliance, and neighbourhood services, you will also play a critical strategic leadership role across the business, shaping decisions at the highest level and contributing to the organisation's wider success. As an executive leader, the Chief Customer Officer will also act as a key representative with external stakeholders, including the Housing Ombudsman, the Regulator of Social Housing, local councillors, and Members of Parliament. Through this leadership, you will ensure that the organisation continues to deliver excellence while building strong, lasting relationships across communities and the wider sector. Responsibilities of the role include: • Shape and champion the organisation’s customer experience strategy within the broader strategic framework of Thirteen Group., • Lead a range of customer-facing functions, including customer experience, repairs, property compliance, housing management, and specialist housing services, ensuring they are inclusive, effective, and of high quality., • Work closely with the wider Executive Team to influence organisation-wide priorities, bringing a strategic customer perspective to business planning and long-term decision-making., • Drive community resilience and neighbourhood-based delivery models that foster thriving, inclusive places to live., • Collaborate on regeneration and place-based strategies with the Chief Investment and Property Officer, forging strong partnerships with local authorities and support agencies., • Serve as the executive lead for customer compliance, ensuring all services reflect tenant rights, evolving consumer standards, and regulatory expectations., • Use data, service intelligence, and customer insight to inform strategy, drive continuous improvement, and extend organisational impact., • Expand digital capabilities to enhance accessibility, efficiency, and customer satisfaction across services., • Act as a visible leader internally and externally, modelling our values and driving a high-performance, customer-centric culture. Thirteen Group is looking to appoint an executive leader who has the following attributes: • Passionate advocate for service excellence, ensuring customers remain central to decision-making., • Proven track record of delivering major change and organisational improvement in large, customer-focused organisations., • Visible, energetic leadership style that builds trust, inspires teams, and drives performance with resilience and adaptability., • Skilled in using data insights, CRM systems, and modern digital tools to enhance service delivery., • Strong financial and risk management capability, with experience in managing complex budgets and delivering efficiencies., • Effective performance management focus, driving measures that deliver value for money, efficiency, and great service outcomes., • Strong stakeholder engagement and influencing skills, with the ability to collaborate across boards, regulators, partners, contractors, local authorities, residents, and internal teams., • Deep understanding of balancing social and commercial priorities., • Resilient and adaptable, with the ability to navigate change and drive progress in fast-moving environments. If you are interested in hearing more about this opportunity, please get in touch with one of our consultants at Neemar Search. Tom Neely Director Eliot Jeffries Delivery Consultant 07985 791149 –

Job Title: Senior Director Clinical Operations. RBW Consulting is excited to announce an opportunity to join our growing Biotech client as a Senior Director Clinical Operations and oversee the strategic direction of their assigned global clinical programs, globally. Lead clinical operations resource

Executive Network Group are currently retained and working alongside a large complex organisation who are looking for a Director of Product Domain – with a focus around AOCD (Assets Operations & Capital Delivery) business units. The Director of Product Domain will be pivotal in bridging the digita

We are looking for a D2C Director of Operations, specifically with these requirements:. You’ll oversee operations across supply chain, fulfillment, and vendor management, while also running point on key growth initiatives (Amazon, wholesale, licensing, subscriptions). Oversee and optimize supply c

We are supporting a leading public-sector partnership delivering large-scale environmental and resource management services across a major London region in the appointment of a Director of Operations & Contracts - a pivotal senior leadership role with strategic responsibility for operational deliver

Our client, an established and fast-growing business in advanced manufacturing, is seeking an experienced Operations Director to take ownership of operations across their UK division. If you are an experienced operations leader looking for your next challenge in a growing and forward-looking busines

My client are an established construction contractor who are currently recruiting for an Operations Director to head up their Fire Safety division across London & South East. You will report directly in to the Managing director who will support you in making the contracts are a success.

Experience at Divisional Director, Regional Operations Manager, or COO level. If you would like to be considered for the Operations Director position or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. A rapidly expanding care organisation is seeking

To lead regional Station operations and strategic initiatives across the northern UK region, ensuring delivery of business objectives in market share, customer excellence, profitability, and people development. Champion customer-centric operations, ensuring service quality exceeds expectations. Over

In this role, you will primarily focus on scaling Meo Nutrition as their core business, optimizing supply chains, streamlining operations, and driving growth in the supplements space, while also providing oversight and structure for the other brands, including new product launches on Dermao. Operati

While our Development and Communications Directors look outward to the profession and public, this role is focused on strengthening our internal heartbeat – ensuring that our.

As Operations Director, you’ll lead the strategic and day-to-day operations across a network of practices, working closely with practice leadership and central teams. Provide visible leadership, own the region’s people plan, and coach Practice Managers and Clinical Directors.

Executive Director - Operations.

As Operations Director, you’ll oversee every operational aspect, from venue selection and supplier negotiations to on-site execution and post-event analysis, while driving innovation, efficiency, and customer satisfaction across multiple domestic and international events. Lead and develop the Oper

Operations Director / Responsible Individual – Children’s Homes. A fast-growing children’s provider is on the lookout for Operations Directors to spearhead regional growth of high-quality children’s homes across the UK.

We’re seeking an accomplished Analytical Operations Director to lead and develop the analytical function within a Global Pharmaceutical CDMO. As Analytical Operations Director, you’ll set and deliver performance targets that underpin site profitability and scientific quality. A critical part of

Executive Director - Operations.

Our client, an established and fast-growing business in advanced manufacturing, is seeking an experienced Operations Director to take ownership of operations across their UK division. A background in logistics, supply chain, delivery operations, or project implementation. If you are an experienced o

Oversee logistics operations across multiple sites, ensuring efficiency and scalability. Proven experience in leading multi-site operations and large teams. Operations & Supply Chain Management.

Operations Director / Responsible Individual – Children’s Homes. A fast-growing children’s provider is on the lookout for Operations Directors to spearhead regional growth of high-quality children’s homes across the UK.

Director of Service Operations. Director of Offshore/Onshore Service. Director of Asset Management & Performance.

We’re seeking an accomplished Analytical Operations Director to lead and develop the analytical function within a Global Pharmaceutical CDMO. As Analytical Operations Director, you’ll set and deliver performance targets that underpin site profitability and scientific quality. A critical part of

Executive Network Group are currently retained and working alongside a large complex organisation who are looking for a Director of Product Domain – with a focus around AOCD (Assets Operations & Capital Delivery) business units. The Director of Product Domain will be pivotal in bridging the digita

While our Development and Communications Directors look outward to the profession and public, this role is focused on strengthening our internal heartbeat – ensuring that our.

We are supporting a leading public-sector partnership delivering large-scale environmental and resource management services across a major London region in the appointment of a Director of Operations & Contracts - a pivotal senior leadership role with strategic responsibility for operational deliver

Job Title: Senior Director Clinical Operations. RBW Consulting is excited to announce an opportunity to join our growing Biotech client as a Senior Director Clinical Operations and oversee the strategic direction of their assigned global clinical programs, globally. Lead clinical operations resource

As Operations Director, you’ll lead the strategic and day-to-day operations across a network of practices, working closely with practice leadership and central teams. Provide visible leadership, own the region’s people plan, and coach Practice Managers and Clinical Directors.

As Operations Director, you’ll oversee every operational aspect, from venue selection and supplier negotiations to on-site execution and post-event analysis, while driving innovation, efficiency, and customer satisfaction across multiple domestic and international events. Lead and develop the Oper

My client are an established construction contractor who are currently recruiting for an Operations Director to head up their Fire Safety division across London & South East. You will report directly in to the Managing director who will support you in making the contracts are a success.

Experience at Divisional Director, Regional Operations Manager, or COO level. If you would like to be considered for the Operations Director position or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. A rapidly expanding care organisation is seeking

Director of OperationsHome-based (UK, with occasional travel) |Part-time, flexible hoursc. The role of Director of Operations is a brand-new position, created to make sure both our members and our organisation rece

Chief Operating Officer/Director of Clinical Operations, East of England Ambulance Service NHS Trust. Director of Clinical Operations,. Thomas Patterson, Managing Director or Michael Earnshaw, Director of Researcher, on +44 7719 055 971.

Director of OperationsHome-based (UK, with occasional travel) |Part-time, flexible hoursc. The role of Director of Operations is a brand-new position, created to make sure both our members and our organisation rece

Member of the Board of Directors reporting to the Exec Group Operations Director. Operations & Distribution, controlling 180 staff working (24/7) through 7 Senior Managers.

Director of Revenue Strategy & Operations. As Director of Revenue Operations, you’ll design and scale the operating system behind our global go-to-market strategy. Head of Revenue Operations, Performance Analytics & Martech.

RCH Care Homes are recruiting for an Operations Director to work within the RCH Family.

RBW Consulting is excited to announce an opportunity to join our growing Biotech client as a Senior Director Clinical Operations and oversee the strategic direction of their assigned global clinical programs, globally. Job Title: Senior Director Clinical Operations. Lead clinical operations resource

Executive Director, Operations Change & Integration Lead – Nutmeg Operations. We are seeking a dynamic, high-performing, and experienced Operations Change & Integration Lead to join Nutmeg Operations. Nutmeg Operations is embarking on a strategic, multi-year programme to improve operational scale

Operations Director - Professional Services SME. Following a period of steady, unprecedented growth, they are seeking an Operations Director to play a vital role in preparing the company for this expansion. It is a hands-on role requiring active involvement in all projects, with experience in both s

As an Global Operations Director, you will:. The salary range for candidates in applicable jurisdictions in the US for the position of Global Operations Director - Pharma Events is between $80,000 - $110,000. Global Operations Director - Pharma Events.

Finance Director, Director of Resources, Chief Operating Officer, Head of Finance and Operations, Director of Corporate Services, Director of Finance and Resources, Finance and Operations Director, Director of Finance and Administration, Director of Operations and Finance, Director of Business Servi

Minimum 7 years of experience in running a data operations, media operations, reporting, dashboarding, or a related business intelligence practice. Design functional solutions of data pipelines, data operations, reporting, and underlying data infrastructure as a part of project scoping. Annalect is

Director, Operations - DDC Global Operations. Get notified about new Director of Operations jobs in. Director of Operations - International E-commerce.

As CRGH enters a new phase of strategic growth and operational expansion, the organisation is seeking to appoint a commercially astute and service-driven Operations Director to lead all aspects of non-clinical operations and deliver on ambitious performance, quality, and experience goals. Director,

This role is an experienced Operations Director taking ownership of operations across a UK division within a fast-growing, advanced manufacturing business. This role is well suited to an experienced operations leader with a background in complex engineering or manufacturing environments. You will ne

UK Operations Director – Closed to new applicants. Work closely with the Commercial Director to create compelling and cost-effective products and services. Develop, implement, and ensure compliance with policies and procedures associated with all aspects of operations.

Director of Financial Reporting & Operations (Insurance). Director of Financial Reporting & Operations - Financial Controller (Insurance). Oversight and lead first-line control & operations – cash, treasury, AP, Oracle GL, tighten governance, eliminate surprises.

We are looking to recruit a Director of Software Engineering Operations for a leading software company. This is a remote role with initial on-site engagement in Kosovo for 3–6 months to build relationships, understand operations, and embed processes. Oversee system architecture and platform operat