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Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required: May be required to travel as per Business requirements. Reports to: Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services. The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities (…Responsibilities to include but not be limited the following) Job Description :- ( …Not limited to) • Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo’s as per business needs., • Foster collaboration, knowledge sharing, and innovation across the WFM function., • Architect end-to-end WFM processes (forecasting, scheduling, real-time management)., • Identify and implement optimization opportunities to improve efficiency and accuracy., • Ensure processes align with TP BEST WFM framework standards., • Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD’s and Integrations processes., • Partner with IT and vendor teams to ensure robust infrastructure delivery., • Maintain governance and compliance across WFM platforms, • Work closely with WFM resources, operations leaders, and business stakeholders., • Translate business requirements into scalable WFM solutions., • Act as the subject matter expert for WFM optimization initiatives., • Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence)., • Provide insights and recommendations to senior leadership., • Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- • SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries., • Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists)., • WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools., • IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration., • TPS Migration: Current progress, next steps, and completion strategy., • Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies • Technical Expertise: Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc, • Analytical Skills: Strong ability to interpret data, identify trends, and propose solutions., • Leadership: Proven experience managing WFM teams and driving organizational change., • Project Management: Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred., • Communication: Excellent stakeholder management and presentation skills., • Strategic Thinking: Ability to align WFM processes with long-term business goals. Preferred Qualifications • 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role., • Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred., • Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts)., • Demonstrated success in delivering WFM infrastructure projects., • Familiarity with TP BEST WFM framework or similar global standards., • Bachelor’s degree in Business, Operations, or related field.

Location: Glasgow, UK Type: Full-time Sector: Life Sciences | Engineering | High-Performance Environments About Us Here at T-SQUARED we don’t just design buildings – we Make Space for Genius. We design, build, validate and maintain highly specialised facilities for scientists and innovators who change the world. Employee-owned and independent, we offer an end-to-end solution for the complex, dedicated facilities that high-tech regulated industries need. We make and maintain spaces where our clients do amazing things, from preventing the next global pandemic to cutting-edge research at the speed of light. Their work changes the world, and we make it possible. The Opportunity We are seeking an HR Advisor to join our Business Support team based in Glasgow. The successful candidate will support the business as it enters a further period of growth, with responsibility for transactional HR activity and input into the continued development of HR policies and procedures which maintain our position as an employer of choice. You will have the opportunity to interact with and directly influence all parts of the business, helping to shape the direction of T-SQUARED's staff offering to maximise our efficiency and effectiveness, whilst ensuring that we remain compliant with applicable HR legislation. What You’ll Be Doing Transactional HR Activity · Preparation of employment offer and contractual documentation · Onboarding and offboarding of all staff, including co-ordination of employee equipment with wider Business Support team, employee communications and legislative requirements (Right to Work, Driving Licences etc). · Ensure all employee documentation is stored in the relevant employee files within PeopleHR in an accurate and timely manner. · Monitoring of absence management process, ensuring that all required documentation is being uploaded to the PeopleHR system on a timely basis. · Monitoring and reporting of absence statistics. · Monitoring and reporting of staff training compliance statistics. · Completion and submission of monthly Payroll memo to external Payroll Bureau based on provided information (overtime, expenses, salary adjustments, new starters, leavers etc). · Ad-hoc completion of appropriate HR reports as and when required. HR Expert Support · Providing guidance to line managers on the application of Company HR policies · Overseeing HR investigations and disciplinary procedures to ensure compliance with Company HR policies · Liaison with the Group Finance Director with regards to any complex queries or requests · Assisting line managers with recruitment processes to identify and employ new staff. · Assisting Group Finance Director with ongoing compliance in relation to our Home Office Sponsor Licence HR Environment · Ensure that HR Policies are kept up to date and under periodic review in line with current legislation; · Development of new HR policies for Board review and approval, as required, to maximise effectiveness of the Company · Continued development of additional functionality and automation features of the PeopleHR system · Co-ordination and input into regular Company wide staff updates and communications. · Supporting Company CSR and well-being initiatives (e.g. charity initiatives, mental health awareness, salary extras etc) What You Will Need · Ability to plan, organise, and manage time effectively · High level of attention to detail and accuracy · Previous HR experience, preferably from multi-site operations and engineering/construction background · Strong understanding of core HR legislative requirements. · CIPD Level 3 is a minimum requirement · Ability to work effectively with data. Strong Excel and HR system skills required. · Previous experience with PeopleHR system desirable · Adaptable and resilient with a positive outlook with a can-do attitude · Confidence and ability to network and influence people This role is office based in Robroyston. Periodic, short periods of travel to our other UK offices may be required. Why Join T-SQUARED? Make a Real Impact – We have been involved in projects that have had a positive societal impact which have supported medical research, pandemic prevention and public health. Employee Ownership - T-SQUARED is an employee-owned and independent business. As a member of our team, you will own a share of the company, through our employee-ownership trust. Career Progression – Become part of a well-established successful company where your potential to lead is cultivated from the start, and we actively invest in employee development through training, and provide support for professional certifications and charterships. Competitive Package – We offer a competitive salary and benefits package with opportunities to travel and gain a variety of experiences. We also offer a yearly performance-based bonus. Project Ownership – Due to our integrated model, you are involved from design right through to maintenance, which means you have direct client contact and have influence across the full lifecycle of projects which makes your work more meaningful and varied. Trusted Name in The Industry - We have been building specialist facilities for over 20 years and are trusted by some of the world’s leading science and healthcare organisations. Our reputation is built on quality, reliability and long-term partnerships. Benefits · 31 days holidays (inclusive of public holidays) · Annual Bonus scheme linked to Company performance · Life Insurance · Company Pension · Employee Discounts · Referral Programme · Subsidised Health Assessments · Potential for future study to support in respect of further CIPD qualifications

Myzone - Who are we: Myzone is a leading fitness technology company specialising in innovative wearable devices and software solutions that enhance the fitness experience. Renowned for its focus on heart rate monitoring and gamification, Myzone motivates users and improves workout efficiency, promoting accountability and healthy habits. Users can connect and feel part of a community, creating an enjoyable training experience for all. Our Mission: To provide a platform that motivates the world to move, where all effort counts. Myzone is represented in over 8,000 facilities across 65 countries and 19 languages. The Role Myzone is embarking on an exciting journey of growth and we’re looking for a talented professional to join us on this next stage of evolution in the EMEA Region, and lead on the growth of the Iberian territory. The Territory Manager will play a pivotal role in driving the success and growth of Myzone's business within the Iberia region. Reporting directly to the EMEA Director of Sales, this role will be primarily responsible for the revenue performance of the Iberian market, through the implementation of go-to-market strategies that are aligned with the local market requirements. The Territory Manager will collaborate with Senior Leadership, Marketing, Customer Support, Finance and Operations (Supply Chain) teams to drive sustainable profitable growth. This position offers a significant opportunity for autonomous performance, planning and individual success, contributing to Myzone’s ongoing success and global expansion. WHAT YOU’LL BE DOING: • Working with a small team of Business Development Manager’s you will drive performance and revenue growth., • Identify and deliver on market opportunities., • Lead on the acquisition and growth of key accounts in the region, • Manage relationships with existing key accounts in the region and implement strategies to support their growth., • Partner with internal stakeholders to optimise financial performance and customer experience in the region., • Manage costs according to budget and revenue performance., • Deliver financial performance to enable the recruitment of talent into the Iberia team, that supports ongoing growth., • Support the wider EMEA BD team where required to realise opportunities across other European territories., • Sharing key opportunities, developments, and threats via HubSpot to drive continuous improvement., • Actively supporting and participating in Iberian / EMEA events and face-to-face discovery sessions to expand your industry network, grow brand presence, and scale new license growth. WHAT YOU’LL BRING: • 10+ years of sales experience, preferably within the technology, B2B2C, or healthcare sectors, with a preference for candidates within the fitness industry., • 5+years’ experience in management and leadership within an international business environment., • An interest in health and fitness, regularly keeping up-to-date with market trends and competitors, • Strong analytical skills, using data to identify patterns, track performance, and discover opportunities, • Ability to thrive in higher pressure situations and be a self-starter., • Leadership skills with an ability to inspire and motivate people around you., • Confidence in leveraging social platforms, such as LinkedIn and X, to build relationships, share valuable insights, and drive brand awareness with prospective and existing partners., • A can-do attitude and drive to achieve both individual and wider business goals., • A high level of emotional intelligence (EQ) to work with internal & external stakeholders; challenging where necessary to find the best outcome., • Degree qualified in a relevant field., • Fluent in Spanish and English, • Knowledge of Portugese and other European languages preferred WHAT YOU CAN EXPECT FROM US: • Flexible Working, • 25 days holiday + Bank Holidays, • Career development and learning opportunities, • The opportunity to earn additional Annual Leave each month, • Competitive Commission scheme, • Regular in-person team meetings and an Annual company celebration As a fitness technology company, Myzone prides itself on embodying its values. Therefore, the organisation prefers to hire individuals who appreciate the importance of fitness and maintaining active, healthy lifestyles. Myzone is an equal opportunities employer. It does not discriminate against any job applicant on grounds of (including, but not limited to) their race or color, nationality, national or ethnic origin, gender orientation, marital status, religion, age, sexual orientation, or disability. HOW TO APPLY: If you’re ready to join us on our mission on Make Movement a Movement for more people and you have the skills, drive, and ambition to support on our journey of growth, please send your CV and a short cover letter to to apply.

We’re hiring a Technical CMC Director with deep expertise in small molecule API commercial manufacturing and prior experience working with CDMOs. This role provides technical leadership and oversight for GMP operations, ensuring quality, compliance, and regulatory readiness. This role is highly hands-on, focused on writing, reviewing, and approving GMP batch documentation, managing Quality System activities (CAPAs, deviations, change controls), and contributing technical and regulatory input for small molecule CMC submissions. The successful candidate will bring a deep understanding of GMP operations, API production processes, and regulatory expectations, combined with strong technical writing skills and attention to detail. Key Responsibilities GMP Documentation • Write, review, and approve GMP production documentation, including master batch records, protocols, and reports., • Ensure all documentation is accurate, compliant with cGMP standards, and easily executable by manufacturing operators., • Harmonize documentation and processes across multiple CDMOs to ensure consistency and standardization., • Act as the technical subject matter expert for production documentation reviews and approvals. Quality Systems & Compliance • Lead or support CAPA, deviation, and change control activities related to small molecule API manufacturing., • Conduct and document thorough root cause analyses and implement effective corrective and preventive actions., • Collaborate closely with Quality Assurance and CMO teams to maintain regulatory and quality compliance across all manufacturing sites. Regulatory & CMC Support • Provide technical input into the CMC (Module 3) sections of regulatory submissions for small molecule APIs., • Support new product introductions (NPIs) and new submission filings for global regulatory agencies (FDA, EMA, and other regional authorities)., • Help explain and rationalize manufacturing process differences across CDMOs during regulatory review and inspections., • Contribute to the preparation of responses to Health Authority questions. Technical Leadership & Collaboration • Serve as a key technical contact with external CDMOs, ensuring process understanding and compliance., • Work cross-functionally with internal Quality, Regulatory, and Supply Chain teams to ensure product readiness and supply continuity., • Translate technical manufacturing information into compliant, clear, and user-friendly GMP documentation., • Mentor and guide team members as needed, promoting best practices in GMP operations and documentation. Required Qualifications & Experience Education: • PhD in Chemistry preferred; MSc or BSc in Chemistry, Pharmaceutical Sciences, or related scientific discipline will also be considered. Experience: • Minimum 10 years’ experience in GMP small molecule API manufacturing., • Proven, hands-on experience writing, reviewing, and approving GMP batch records and production documentation (not just oversight)., • Practical involvement in Quality Systems: CAPAs, deviations, and change controls, including leading investigations., • Experience supporting CMC submissions and contributing to regulatory filings (Module 3)., • Prior experience working within or closely with CDMOs, with solid understanding of manufacturing workflows and batch record structures., • Familiarity with FDA and EMA regulatory requirements; additional exposure to LATAM or JAPAC markets is an advantage. Interested? Apply now for immediate consideration or contact Lloyd Broomes on +44 203 928 8386 – We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Planet Pharma is an Employment Business providing Global Staffing services.

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