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Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role This role is central to defining and delivering the data, optimisation, and operational delivery for CTM North’s Operations. The role requires deep expertise in data analytics, process optimisation, and operational performance. Reporting directly to the Operations Director, the Head of Data and Optimisation will drive insight-led decision-making, streamline processes, and enhance both customer and business outcomes through the intelligent use of data, automation, and technology. A key responsibility will be the design, development, and continual enhancement of reporting frameworks and platforms that provide real-time visibility of project data, operational performance, and customer metrics. The job holder will also be responsible for resource planning across the North Operations team and for reviewing and signing off all client data packs to ensure accuracy, consistency, and quality of output. By transforming raw data into actionable insights, the role will enable informed strategic decisions, support operational efficiency, and reinforce accountability across the North Operations function. Key Skills & Qualifications: • Over 5 years of proven expertise in data analytics, business intelligence, and reporting platforms (e.g., Power BI, SQL, Excel), • Proven ability to develop and implement data strategies that drive operational and customer-focused outcomes, • Experience in process optimisation and operational excellence methodologies, • Strong strategic thinking and problem-solving skills, with the ability to translate complex data into actionable insights, • Demonstrated ability to lead and influence cross-functional teams and drive change across multiple stakeholders, • Exceptional communication skills, with experience presenting complex information to senior leadership, • Proficiency in automation and workflow management tools to enhance efficiency and scalability, • Good project management and execution skills, ensuring delivery of initiatives on time and within scope, • Strong understanding of financial metrics and KPIs, • Excellent strategic thinking, problem-solving, and decision-making abilities, • Results-driven with a focus on both short-term and long-term goals, • Strong interpersonal skills with the ability to build relationships at all levels CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at .

This is a new role supporting our new European President and 3 other Savaria Directors who are based at our commercial headquarters in Guiseley, Leeds. The EA is a key part of the team, ensuring the directors are as productive as possible through efficient organisation, planning and managing tasks, commitments and stakeholders effectively. The role is based in our commercial HQ in Leeds, UK and will also provide support for 3 other directors based at the same office. The role works closely with the EA based at operations HQ in the Midlands, providing a full EA service to drive high performance through the leadership team including actions, meetings, travel and events. Responsibilities • Primary point of contact for supported directors, professionally handling communication, • Communicate directly and on behalf of the directors including inbox management if needed, • Coordinate schedule, ensuring it is well planned and respected, and arranging travel, • Carry out administration including preparing reports, data and presentations and ensuring all information is collated expediently so commitments are met,, • Support the directors with internal and external social media communications drafting and editing posts and memos, • Monitor actions, following up with relevant parties to ensure timely completion, keeping the director appraised of progress, • Provide administrative support to meetings and committees by preparing documents, attending meetings, recording actions and following up actions between meetings, • Proactively manage any challenges or potential derailers, using your network and experience to bring things back on track, • Work closely with stakeholders, keeping them well informed of upcoming commitments, • Proactively plan time to ensure that deadlines are met and actions delivered, ensuring that the directors are well organised, • Participate in events as required, ensuring locations are well managed, agendas run as arranged and follow up is planned as required, • Administration for the Leeds office, liaising with service providers and maintaining consumables What are we looking for? • A great communicator with well-practiced stakeholder management skills and the ability to network effectively including internally, • Proven experience of confidentiality and handling sensitive information, • Very strong communication skills, both verbally and in writing, • Ability to exercise good judgement in a variety of situations, • Exceptionally well organised, with tried and tested methods for planning and executing a varied workload, • Motivated to work independently on projects and use initiative to ensure results are optimised, • Highly resourceful, with the ability to identify and resolve problems, • Excellent IT skills including Powerpoint, Word, Outlook and Excel, • Ability to accommodate some business travel for events (infrequent, UK and Europe) What's in it for you? • Flexible salary band, negotiable depending on experience, • Pension, sick pay, bonus scheme and flexible benefit platform, • Friendly and relaxed work environment with free parking on site, • Training, development and project opportunities if desired