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Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour
Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: You will be part of a BIG MAMMA Bar team! You will be managing the daily operations of the bar alongside the Bar Manager. You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. You will spread magic and make our customers live the best moment of their day! You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: Big Smile and passion for Italian food! Great energy, proactive attitude and team spirit Excellent customer service, communication and leadership skills Expert bar knowledge including classic cocktails Previous experience as a bar supervisor/assistant bar manager in a fast paced environment Flexible availability, including weekends and evenings OUR OFFER: Permanent, full-time position 5 days working week with 2 consecutive days off Tasty staff food served family style 15% Employee discount in all of our restaurants £500 referral bonus when you refer a friend Employee of the Month award Open Up - free, confidential mental health and wellness support Regular training & growth opportunities Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour
We are seeking a dedicated and experienced Supervisor to join our dynamic team in our Osteria (Italian wine bar). Your main role will be to ensure that your team provides an excellent customer service. You will report directly to the General Manager and be in charge of the following: 1. Oversee the opening and closing of the premises to ensure smooth transitions between shifts. 2. Ensure good customer satisfaction and handling any complaints. 3. Ensure food and drinks served are of high quality and service is consistent. 4. Ensure all employees follow company policies and procedures at all times. 5. Ensure all equipment is properly functioning throughout the day. 6. Enforce and health safety practices, sanitation standards and safe food handling procedures. 7. Support General Manager with onboarding new team members and implementing training programmes. Skills needed: Excellent customer service skills: you will be able to communicate effectively with customers and colleagues to ensure everyone is happy with their dining experience. Good leadership skills: you will supervise other employees and delegate tasks when necessary to keep things running smoothly and efficiently at the Osteria. Problem-solving skills: you will know how to solve these issues quickly, so they do not impact the business' performance or cause harm to customers or employees. Organisational skills: you will have excellent time management and organisational skills to manage periods of high demand and schedule resources accordingly.
Location: United Kingdom (Based in Reading or London office with travel across the UK as required) Company Overview: We are a leading company in the renewable energy sector, specializing in the sales of innovative products. As we continue to expand, we are seeking a highly skilled and experienced Installation and Delivery Technician to join our team in the UK. The ideal candidate will possess hands-on experience with energy storage systems, inverters, and EV charger installations, as well as a strong understanding of the relevant installation processes, site surveys, and UK policies. ** Key Responsibilities**: - Oversee the delivery of projects involving the installation of energy storage battery, inverters, and EV chargers. - Ensure that all installation processes are compliant with UK regulations and industry standards. - Develop and implement standardized processes and procedures for installation, ensuring consistency and high quality across all projects. - Conduct site surveys to assess project feasibility and provide expert guidance during installations. - Supervise and provide guidance to third-party contractors, ensuring adherence to standards and timelines. - Lead and manage an internal delivery team, providing clear direction, support, and ensuring team performance. - Collaborate with other departments and external stakeholders to ensure smooth project delivery. - Ensure health and safety standards are followed on all sites. Requirements: - Must hold the installation electrician ECS gold card and BS 7671 18th Edition certificate. - Extensive hands-on experience with energy storage battery systems, inverters, and EV charger installations. - Proven experience in conducting site surveys and knowledge of UK policies and compliance requirements. - Strong ability to develop and implement standardized installation processes and workflows. - Experience managing teams and coordinating third-party contractors. - Excellent problem-solving and communication skills. - Willingness to travel across the UK as needed. ** What we offer:** - Competitive salary based on experience. - Opportunity to work with cutting-edge energy technologies. - Flexible working conditions with a mix of office and site-based work. Application Deadline : 30 November 2024 Join us in driving the future of renewable energy!
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly - Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.
Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)
Yaki Ya! is looking for an Assistant Manager to oversee operations at two of its branches located in London. The Assistant Manager will be responsible for ensuring the smooth running of both restaurants, including managing staff, maintaining high levels of customer satisfaction, and achieving financial targets. Key responsibilities include: 1. Supervising and coordinating daily restaurant operations. 2. Training and managing staff to deliver excellent customer service. 3. Ensuring compliance with health and safety regulations. 4. Monitoring inventory levels and ordering supplies as needed. 5. Developing and implementing strategies to increase sales and profitability. 6. Resolving customer complaints and ensuring a positive dining experience. 7. Collaborating with the General Manager to set and achieve business goals. 8. Conducting regular performance evaluations of staff members. 9. Managing budgets, analyzing financial reports, and implementing cost-control measures. 10. Upholding Yaki Ya!'s brand standards and maintaining a clean and organized environment. 11. The ideal candidate should have previous restaurant management experience, strong leadership skills, and a passion for delivering exceptional dining experiences. A background in hospitality or a related field is preferred.
Job Title: Manager Holidays Rentals Company: Veevo Home Ltd Location: London Salary: £40,000 per year plus Bonuses About the Company: Veevo Home is a Services Apartments company with a portfolio of over 60 properties in central London. We are committed to delivering exceptional accommodations and services to our guests, offering unforgettable stays in prime locations. Job Description: Veevo Home is seeking an energetic and meticulous Manager to lead the operations of our esteemed properties in London. The ideal candidate will play a pivotal role in elevating the quality and standards of our properties, ensuring unparalleled guest experiences, and bolstering brand recognition for Veevo Home. Key Responsibilities: - Expertise with all major OTAs ( Airbnb, Booking, Vrbo, Expedia etc...) to ensure listings are meticulously crafted and optimized, enhancing visibility and appeal to stand out in a competitive marketplace. - Elevate the quality and standards of all managed properties. - Uphold exceptional standards of cleanliness, maintenance, and guest satisfaction. - Lead and supervise a dedicated team to efficiently fulfill all responsibilities. - Demonstrate exceptional attention to detail to maintain the aesthetic appeal and functionality of the properties. - Ensure guests enjoy memorable stays and consistently leave glowing reviews. - Collaborate effectively with linen providers, maintenance crews, and cleaning teams. - Act as a strategic problem-solver, identifying and implementing innovative solutions to challenges. Requirements: - Proven track record in Service Apartment Business, Hotels or a related field. - Strong leadership and team management capabilities. - Outstanding communication and interpersonal skills. - Meticulous attention to detail with a commitment to upholding high standards. - Ability to multitask, prioritize, and meet deadlines efficiently. - Passion for delivering exceptional guest experiences. - Creative thinker with a proactive approach to problem-solving. If you meet the requirements and are passionate about delivering exceptional guest experiences, we invite you to join our team at Veevo Home as our Property Manager. Apply now and be part of our exciting journey! Job Type: Full-time Pay: £40,000.00 per year Additional pay: Yearly bonus Benefits: Sick pay Schedule: 8 hour shift Experience: Property Management: 1 year (required) Customer service: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person Reference ID: Property Manager Expected start date: As soon as Possible
We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service
We are looking for Front Office Supervisor Front Office Supervisors who maintain a professional working environment in Front Office departments and fulfill a variety of job functions, such as training employees and assigning tasks, solving problems, implementing procedures, providing customer service, and reporting to company managers. Opera Cloud knowledge and previous experience leading reception team in a hotel is essential.
Duties: - Oversee daily bar operations, ensuring top-notch service and cleanliness. - Train and manage bar staff, fostering a positive work environment. - Handle customer inquiries, and complaints promptly and professionally - Secure the premises at closing, following safety protocols. - Manage inventory, minimizing waste and ensuring timely supply orders. - Monitor bar performance and implement improvement strategies. - Supervise bartenders and waitstaff for smooth operations. - Maintain high standards of hygiene and quality. - Develop strategies to increase revenue and refresh drink menus based on trends. - Ensure compliance with food safety and licensing regulations. Qualifications - experience in bartending or as a Bar Manager in a hotel or restaurant setting. - Excellent supervisory skills with the ability to lead a team effectively. - Exceptional communication skills, both verbal and written. - Ability to work in a fast-paced environment while maintaining attention to detail.
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management: - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders. - Train, mentor, and develop front-of-house staff to deliver outstanding customer service. - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service: - Greet guests, manage reservations, and ensure timely seating and service. - Address customer inquiries, complaints, and concerns promptly and professionally. - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight: - Ensure the restaurant floor is clean, organized, and properly set up for service. - Collaborate with the kitchen staff to ensure timely food preparation and service. - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management: - Assist in achieving sales targets and managing operational costs. - Monitor and report on daily sales and performance metrics to management. - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance: - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws. - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination: - Assist with planning and executing special events, private parties, and catering services. - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.
We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
Are you an experienced and passionate leader in the hospitality industry? FIGO a celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you!
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Quiz Room is an immersive quiz based concept which originated in France and now has over 70 venues worldwide. We are excited to be opening our first London venue, based in Spitalfields, and are seeking a number of dynamic Quiz Masters to join our team. This is a fantastic opportunity for someone looking to expand their hospitality experience and be part of a fun and exciting new venture. Onboarding starts from mid-September, with the venue opening early October. A rota system will be in place and you will be required to work some weekends and evenings. Role Overview As a Venue Manager / Quiz Masters you will play a crucial role in the smooth running of the venue, with a particular focus on delivering exceptional customer service. We are committed to providing an outstanding customer experience. The main responsibilities will include: - Customer Service : provide a warm welcome to all customers, ensuring their enjoyment and satisfaction. Greet and welcome customers with a warm and friendly demeanour. Anticipate customer needs and provide prompt and efficient assistance. Resolve customer inquiries and complaints in a professional and timely manner. Build rapport with customers to foster loyalty and repeat business. - Quiz Master : escort guests to their quiz room, explain the rules of the games and answer any queries. Create a lively and competitive atmosphere. Manage the quiz format and scoring for tournaments. Interact with participants to enhance the overall experience is fun. - Venue Management : assist with day-to-day operations, including food and drink service, managing and ordering stock, maintaining cleanliness and overall presentation of the venue. Promote the venue and its offerings to customers. Encouraging repeat visits and referrals. Assisting with marketing initiatives. Support the Venue Manager with a range of ad-hoc tasks. - Continuous Improvement : contribute to the overall success of the venue by identifying opportunities for improvement and implementing new initiatives. Actively seek feedback from customers to identify areas for improvement. Ideal Candidate - We are looking for passionate and enthusiastic individuals with excellent interpersonal skills. The ideal candidates will have: - A strong interest in the hospitality and leisure industry and ideally a love of quizzes and games. - Experience in customer service, ideally within a hospitality venue or entertainment environment. - A confident and engaging personality with the ability to connect with a range of people. - Strong communication and organisational skills; able to manage a number of tasks. - A sales-oriented approach and a desire to succeed. - A reliable, self-starting, flexible and professional approach.
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Sales Representative Are you a dynamic and ambitious individual with a passion for engaging with people and promoting exceptional products and services? Manzil Marketing is seeking a motivated Field Sales Representative to join our vibrant team. As a part of our company, you will embark on an exciting journey to enhance our brand's presence, interact with diverse audiences, and explore new horizons. Customer Engagement and Relationship Building: - Connect with potential customers in various settings to showcase our products and services, focusing on their unique benefits and features. - Develop and nurture lasting relationships, ensuring customer satisfaction and loyalty. Product Knowledge and Sales Strategy: - Thoroughly understand our products and services to effectively communicate their value and advantages to potential customers. - Implement effective sales techniques and strategies to achieve individual and team sales targets. Team Collaboration: - Collaborate with fellow team members to share insights, strategies, and best practices for achieving sales goals. - Contribute to a positive and motivating team environment, fostering unity and encouraging success. Professional Development and Progression: - Embrace opportunities for personal and professional growth through continuous training and skill enhancement programs. - Demonstrate commitment and dedication to qualify for promotions and leadership positions within the organization! Networking and Business Meetup Opportunities: - Engage in diverse trips to business events and networking gatherings to different countires as part of our marketing initiatives. - Meet various business owners and network and engage in various activities and conferences to gain knowledge on progressing in the business management programme. At Manzil Marketing, we believe that passion, determination, and a strong work ethic are the driving forces behind a successful career. You don't need prior experience in the industry; instead, we are looking for individuals who are eager to learn and motivated to carve their path to success. The Business Management Programme is designed to help you grow, providing a platform to showcase your abilities and ambition. We encourage you to seize this opportunity to be a part of a dynamic team, where you can cultivate your skills and work towards ownership within our organization. Take the first step towards a rewarding career with us at Manzil Marketing and let's build a prosperous future together. Apply now and let your journey to success begin!
The Team At ITelegant Software Services Ltd, our Management Consulting team specializes in delivering strategic insights that empower our clients to transform their businesses. Working at the intersection of business and technology, we focus on solutions that drive growth, shape operating models for the future, and improve efficiency. This is where your expertise in strategy will meet real-world challenges, guiding global clients to achieve impactful outcomes. Why This Role? We’re looking for a strategic thinker who thrives on solving complex business problems. As a Management Consultant you’ll have the unique opportunity to work closely with senior leadership and decision-makers across various sectors. Your work will shape operational improvements, influence product and service offerings, and support high-level strategic initiatives that lead to measurable growth. What’s In It for You? - Direct Impact on Strategy: Work on high-impact projects that directly influence our clients’ strategies and operations. - Ethical and Responsible Consulting: Gain a reputation as a trusted consultant who prioritizes sustainable, ethical solutions. - Collaboration with Leadership:Partner closely with key stakeholders and industry experts to develop insights that drive transformation. Key Responsibilities - Partner with senior leadership across different geographies to design, implement, and lead strategic initiatives that align with clients’ business objectives. - Develop strategic roadmaps and recommendations that focus on operational efficiency and long-term success. - Leverage industry insights and key performance metrics to provide clients with actionable recommendations. - Perform rapid assessments of clients’ current states, identifying key improvement areas and offering transformative solutions. - Bring fresh, creative perspectives to client engagements, informed by the latest trends and technological advancements. - Create detailed project plans, manage risks, and ensure smooth execution of initiatives within timelines and budgets. - Engage and align with diverse stakeholders to foster collaboration and shared vision across projects. - Apply project management expertise to monitor progress, track KPIs, and ensure successful project delivery. - Lead change management efforts by understanding stakeholder needs and facilitating a smooth adoption of new strategies. What We’re Looking For - Educational Background: BBA, MBA, MIM, MS, or related degree in business or management. - Relevant Experience:Experience in Corporate Strategy, Business Transformation, or Operations Strategy is advantageous. - Strategic Mindset:Capable of crafting data-driven, impactful strategies that address dynamic client challenges. - Problem Solving: Adept at breaking down complex, unstructured problems and translating them into practical solutions. - Communication and Presentation:Skilled at presenting insights in a clear, compelling way for key stakeholders. - -Analytical and Outcome-Focused: A detail-oriented approach with a focus on achieving measurable results. - Client Relationship Skills: Ability to develop and deepen client relationships, building trust and ensuring project success. If you’re ready to drive meaningful change, partner with leaders, and contribute to our clients’ success, we’d love to welcome you to ITelegant Software Services Ltd. Join us and help shape the future of business transformation!
Public Relations Consultant Company Overview: St Mary Financial Consultant is an online platform that provides intermediary services in the UK, specializing in accounting and mortgage advisory. Our network includes experienced accountants and mortgage advisors, delivering quick, reliable solutions with a strong focus on serving the Chinese community. Our mission is to connect clients with the best-suited professionals, ensuring top-notch service quality and timely assistance. Position: Public Relations Consultant Location: London, UK (Hybrid/Remote) Job Description: We are seeking a Public Relations Consultant with a background in behavioral psychology who possesses exceptional communication skills and a passion for public relations. This role will focus on maintaining and enhancing our reputation within the industry, building strong relationships with clients, and expanding our reach through strategic communication. The successful candidate will work closely with our team to ensure our brand message is consistent, engaging, and responsive to the needs of our diverse clientele. Key Responsibilities: Develop and implement public relations strategies to build brand awareness and client engagement. Act as a liaison between clients and our advisory team, ensuring smooth communication and service quality. Draft and review press releases, newsletters, and client communications. Manage and enhance our presence on digital platforms, including social media and online forums. Identify and engage with potential clients within our target communities, particularly focusing on the Chinese community in the UK. Conduct market research to stay updated on industry trends and client preferences. Ideal Candidate Qualifications: Education: Degree in Criminology, Sociology, Forensic Psychology, Behavioral Psychology or a related field; Relevant Skills: Strong foundation in sociology, psychology, and communication. Demonstrated ability to connect with diverse audiences, including experience in counseling and client research. Leadership and Initiative: Held leadership roles, showcasing skills in communication, teamwork, and problem-solving. Language Skills: Proficiency in English with the ability to communicate effectively with English and Chinese-speaking clients is a plus. Why Join Us? At St Mary Financial Consultant, we believe in empowering our team members to grow professionally. As a Public Relations Consultant, you will have the opportunity to shape our public image and contribute meaningfully to our client community. We offer competitive compensation, flexible work arrangements, and a supportive environment where your expertise and insights will drive our success.