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A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :

As Marketing Manager, you will be responsible for the planning and execution of our marketing strategy, ensuring all activities align with our business goals and brand values. You will oversee campaign development, digital presence, stakeholder communications, and external agency collaborations to drive growth, visibility, and customer acquisition. Key Responsibilities: · Develop and deliver a data-driven marketing strategy aligned with our growth objectives. · Plan, implement, and evaluate integrated campaigns across digital, print, and social media. · Oversee the marketing budget, ensuring Return on our Investment across all activities. · Conduct competitor analysis and market research to shape our positioning. · Manage and enhance brand identity, messaging, and visual content. · Lead website development, SEO, paid advertising, and social engagement. · Liaise with relevant stakeholders to promote our business and, when needed, draft compelling promotional material for the company. · Oversee creation of marketing material including brochures, listings, newsletters, and investor presentations. · Collaborate with internal stakeholders and external agencies to deliver projects. · Consult clients on suitable purchase and rental options aligned with their budget and preferences when appropriate, supporting our service delivery. · Set and track performance metrics (KPIs and ROI) to inform decision-making. · Maintain compliance with data protection and relevant marketing regulations. Knowledge and Skills Required: · Deep understanding of marketing theory, consumer behaviour, and brand development. · Familiarity with the UK property or real estate sector is a strong advantage. · Strong grasp of digital tools, CRM systems, SEO/SEM, email automation, and analytics. · Awareness of legal, data protection and compliance standards in marketing. · Strategic thinker with excellent planning, budgeting, and analytical capabilities. · Confident communicator with experience influencing senior stakeholders. · Experienced in campaign execution, reporting, and continuous improvement. · Skilled in managing third-party suppliers and working across departments. · Ability to lead or manage a small marketing team (depending on business growth). Preferred Qualifications: Degree in Marketing, Business, or related field. Minimum 3–5 years of marketing experience preferably in startups. Why Join Us? -Opportunity to shape a growing property brand from the ground up. -Autonomy to drive meaningful change and impact. -Flexible working and a collaborative culture.

Job overview Ustay Global Ltd, a fast-growing lettings and property management agency with offices in London, Manchester, and China, is hiring a driven Marketing Manager. You'll drive Ustay’s brand visibility and lead generation by developing and implementing engaging, multi-channel campaigns aligned with our expansion goals in both domestic and international markets. Key Responsibilities · Develop and execute creative marketing strategies across digital platforms, social media, email, and offline channels · Manage campaign planning, production, and performance, ensuring alignment with brand identity · Oversee PPC, SEO, email marketing, affiliate partnerships, and property listing promotions · Analyse metrics and consumer insights to optimise campaigns and budget allocation · Collaborate with sales, lettings, and management teams to generate high-quality leads · Coordinate property launches, open days, events, and PR initiatives · Build relationships with external agencies, influencers, and media partners · Manage the marketing budget and measure ROI on all initiatives Who are we looking for (qualifications, experience and skills) · Education: Bachelor’s degree in Marketing, Business, or similar (CIM qualification is a plus) · Experience: at least 2 years in B2C marketing roles, preferably in real estate, property, or retail · Skills & Knowledge: Strong grasp of digital marketing tactics (SEO, PPC, email) Analytical skills for tracking performance (e.g., Google Analytics) Excellent copywriting and visual content planning Proven project management and organisational skills Ability to manage external agencies and PR activity Familiarity with CRM systems and property portals (Rightmove, Zoopla) is advantageous · Personal Attributes: Creative, proactive, excellent communicator, and team player who thrives in a fast-paced environment

Job Title: Marketing Manager Company: Starlight Tutorial Organisation Ltd Location: Regus, St James Tower, 7 Charlotte Street, Manchester, England, M1 4DZ Hours: Full-time, Monday to Friday, 10:00 AM – 6:00 PM Salary: £36,000 – £41,000 per annum (depending on experience) Contract: Permanent About Us: Starlight Tutorial Organisation Ltd is a dynamic and growing educational provider specialising in tailored academic support and language programmes. As a recently licensed Educational Tour Operator (ETO) for International House Manchester, we serve a diverse international student body, offering high-quality courses and personalised services to meet varied learner needs. Role Overview: We are seeking a proactive and skilled Marketing Manager to lead our marketing efforts, helping us expand our reach among international students and education partners. This role involves developing and implementing marketing strategies that resonate with diverse target audiences, driving awareness of our academic programmes and new services. Key Responsibilities: - As part of the role aligned with Advertising and Marketing Associate Professionals, you will: - Collaborate with senior management to identify marketing objectives and target audiences, focusing on international students and educational partners. - Conduct and analyse market research to understand student preferences, competitor activity, and emerging trends in the education sector. - Use research insights to recommend adjustments to our marketing mix, including course offerings, pricing, promotion channels, and branding. - Develop and execute digital marketing strategies, including social media campaigns, content marketing, and email outreach, to boost enrolment and engagement. - Coordinate with external advertising teams or agencies, briefing them on our goals, monitoring campaign progress, and suggesting improvements as needed. Skills: - Experience in digital marketing, market research, or advertising, ideally within education or international services. - Strong analytical skills to interpret data and translate insights into actionable marketing strategies. - Excellent communication skills for liaising with internal teams, external partners, and diverse student communities. - Ability to manage multiple projects and deadlines independently. - Familiarity with social media platforms, SEO, email marketing tools, and analytics software is preferred. Why Join Us? At Starlight Tutorial Organisation Ltd, you will be part of an innovative team dedicated to delivering impactful education solutions to a global student audience. We offer a collaborative work environment, opportunities for professional growth, and the chance to contribute to the success of international learners.