Trabajos implementation manager en HornchurchCrear alertas

About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as a Train Service Manager. It is an exciting time to join c2c as we move into a new era of railway reform, aligning with Great British Railways (GBR) and the Department for Transport (DfT) to deliver a simpler, more connected and passenger-focused railway. Purpose of the Role: • Manage all services running throughout the c2c route., • Ensure the implementation of service recovery plans, contingency plans, and ensure regulation of services to deliver a punctual c2c operation, guided by T-15, T-3 and on time., • Lead the on-shift team within the c2c Service Delivery Centre, • Improve the performance and quality of service to Customers on all routes through the timely introduction of remedial actions whenever required., • Generate a record of all events which affect the c2c route and ensure that the team correctly record all incidents on each shift., • Contribute to the business objectives of delivering a positive customer experience though the delivery of punctual services, with the correct capacity supported by accurate information, and assistance when required. Key Accountabilities: • Assume “gold Command” for c2c in response to any accident or major incident implementing the procedures specified in the appropriate current operational standard., • In delivering Operational Excellence, work closely with staff from Network Rail and other organisations in respect of the real time operation of the c2c route, specifying to Network Rail and delivering c2c’s requirements during service disruption, aligned to service recovery protocols, train regulation, CSL 2 activations, and contingency plans. Ensure SRCT or other appropriate service recovery protocols are enacted and minimise the instances of delays attributed to wrong regulation, control, or other operational error., • Advise the Customer Information Manager of anyalterations to services., • Implement contingency arrangements for incidents that affect services on the c2c route, to ensure c2c’s standards of customer care and performance are maintained., • Balance changes to the timetable enacted by Network Rail against planned resources whilst maintaining revenue and containing costs withinbudgetary targets, • Responsible for ensuring that security and emergency services staff are mobilised to help customers during both normal and degraded operations by the SDC department., • Respond to real time changes enacted by Network Rail with a view to optimising customer experienceagainst available resources., • Ensure that accurate and timely information is disseminated outside the Service Delivery Centre by the Customer Information Managers., • Liaise with c2c On-Call managers as required and procure from On-Call arrangements any resources or services necessary to maintain c2c’s train serviceoperation when needs arise., • Ensure the integrity of rolling stock allocations in respect to real time changes in allocations to maintain accurate rolling stock mileage. Experience, Knowledge & Qualifications Required • General education to GCSE, O level, or equivalent standards including English and Mathematics to the standard of at least GCSE GradeC., • In depth knowledge of all procedures relating to the use of train crews androlling stock., • Thorough knowledge of c2c and Network Rail operations, geography, and train plans, c2c manning agreements, conditions of service, and customer experience metrics., • Ability to investigate and interpret data thoroughly and accurately, including detailed knowledge and experience with appropriate industry recognised systems and technology., • Sound practical experience in Health and Safety, welfare, and otherrelated matters, including c2c alcohol and drugs policy and HR procedures., • Knowledge of rules within the competency framework for c2c operations, particularly those appertaining to train crew and AC EMU Rolling Stock., • Interact with and manipulate the current, and any future successor business systems and technology to deliver train service and customer information; for example, and illustratively, future changes to support deployment of the Thameside Operating Strategy. (For the avoidance of doubt this means that there will not be any new technology payments for the post holder to utilise new technology)., • Able to follow detailed instructions, follow procedures, understand the safety impact of decisions made., • Membership of an appropriate professional body, e.g., the Chartered Institution of Railway Operators is highly encouraged. Salary: £58,332 increasing to £64,814 upon completion of training.

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 22/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. Were looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What youll bring: Youll be aforward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. Youll havea progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills youll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, youll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • Youre collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • Youll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • Youll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • Youll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting minimal viable everything attitude to encourage a collective growth mind-set in support of modernisation of the business., • Youll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • Youll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • Youll play a leading role within our Credit Assessment & Retailer Services functions. Whats in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a Certified /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCAs Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

Company Description At UI Social Infrastructure, we revitalise homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant. From delivering large programmes of work for social housing providers, to fully integrated property service solutions, we provide a wide range of services for public sector clients. Our experienced teams are specialists in working within occupied properties, ensuring that there is minimal disruption to residents and communities. We collaborate with community and social value specialists to deliver long lasting benefits for all. Job Description Join the thriving and dynamic UI Social Infrastructure team in Brentwood! As a rapidly growing business, we are excited to welcome a new Senior Quantity Surveyor to contribute to our success. If you're looking for a long-term career opportunity with a Main Contractor, where you can develop your skills and be part of an industry-leading organisation, this role is for you. You are to be the commercial lead on a long term partnering framework and be responsible for the commercial success of the projects whilst adhering to commercial administration procedures. To promote and deliver a collaborative environment with both the client and throughout the management of the subcontract / supply chain account. Pre-contract The preparation of tenders as directed including checking of quantities, scope and programme. Compile tender event schedule for pricing. Analyse Subcontract tender quotations for exclusions and conditions and compile tender offering to client.(minimum 3 quotes) Adhere to internal settlement gateways prior to tender return release. Advise client on tender qualifications, allowances and ensure pricing is inline with Partnering Framework. Project delivery Co-operate and work in partnership with the project team to ensure consistent delivery of successful projects in order to support the achievement of business unit objectives and to deliver target margins. Support the Operations Manager to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed, notices issued, records kept and documents stored by the team to protect the company’s position, seeking advice from the Commercial Manager where necessary Provide advice to the management team on contractual, valuation and measurement matters. Procurement Prepare and implement the project procurement strategy with Operations Manager Support the Group Procurement Department buying deals by ensuring they are communicated to subcontractors at tender stage and applied at order stage Chair subcontract interview meetings in association with Operations team Prepare subcontract enquiries including site measurement and formulating the tender list in consultation with the wider management team along with subsequent analysis and assessment of subcontract quotations. Negotiate sub-contract packages to deliver the most favourable outcome for the company. Draft and place sub-contract orders as and when authorised and ensure no subcontractors commence on site without a subcontract order fully completed. Main Contract Support the Operations Manager in providing monthly reports to the Client, ensuring that such reports contain accurate forecasts of our rolling draft final account, full information concerning variations and record contractual notices and reporting. Develop & maintain close relationships with client, consultants & subcontractors to continuously improve customer experience, improve our Company position and obtain repeat & negotiated business. Evaluate submit and agree the price of C.V.I's and contract Instructions provisional sums, demonstrate value for money etc Prepare and agree monthly valuations with the clients representative and ensure same are invoiced, paid, in full and on time Ensure that any agreement with client representatives is documented Ensure that adequate records are kept in respect of any future claims. Prepare and submit alternative proposals for material and specifications to the client for approval Site Overhead costs and advise the Operations Manager on action to be taken to remedy over-expenditure with client. Prepare and agree quarterly open book audits (cost and value reconciliation) with the clients representative and reach final account position yearly. Prepare and once approved by line manager submit all necessary contractual claims Subcontract Prepare and negotiate interim valuations and final accounts including all necessary measurement as well as making sure that any agreement of variations with supply chain is documented. Measure, value, negotiate and check as necessary all subcontract interim and final account applications and process all associated payments in accordance with the Construction Act and/or other prevailing legislation Inform the Commercial Manager of any possible claims by subcontractors and prepare and/or seek direction in preparing any necessary documentation/correspondence to protect the Company’s interests. Prepare response to any claim for loss and expense, after liaison with their line manager Financial Having full project(s) profit and loss accountability Competent use of company cost system Manage the CVR process, in conjunction with the Operations Manager, understanding and accurately forecasting project values, costs & margins against the target margin and profit plan, and agreeing changes and solutions with the Contracts / Project Manager prior to implementation Forecast cash on an accurate and timely basis, ensuring that the cash position of the project is maximised without compromising our contractual arrangements and relationships with either customers or subcontractors & suppliers Ensure profit plans are understood for each scheme/project and monitor and deliver on agreed areas and work on identifying further areas for recovery. Raise alarm signals to the Commercial Manager when the contract is straying outside the cost and profit parameters. Use best endeavours and seek to maximise margins in co-operation with the Operations Manager. Monitor preliminaries / site management costs and advise the Operations Manager on action to be taken to remedy over-expenditure. Prepare and present commercial elements at the site Monthly Contract Review Meeting Legal / Dispute Assist in the preparation of ‘claims’ or other means of dispute management to correct an imbalance of cost and value. To include drafting and sending contractual letters and supporting information. Study contract documents and advise on onerous conditions therein including the preparation of briefing notes for Operations Manager. Upon receipt of contract, ensure that comparison of contract documents with tender documents is carried out and advise on any anomalies as well as ensuring that terms are in line with House Rules. Other Manage all of the People responsibilities for your team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives. Attend site meeting and client meetings as necessary. Under supervision support in the collation of relevant documentation relating to insurance claims. Maintain and continuously improve commercial /legal/contractual awareness. Knowledge of and compliance with Group Delegated Authorities and Contracts Process. Ensure compliance with document control system Involvement in community engagement activities within and outside normal working hours Working in one or more locations as required Any other duties assigned. Qualifications • BSc in Quantity Surveying or similar commercial related course, • Professional qualification MRICS or MCIOB desirable, • Good data interrogation skills, • Line Management experience, • Commercial Awareness with good legal/contractual knowledge and experience, • Experience of Management accounts, • Proficient in Microsoft office particularly Excel, Access and keen to extend knowledge on software packages, • Commercial contracting experience, • Re-measurement skills, • Previous experience in construction or similar sector, • Valid driving licence, • CSCS card at appropriate level, • Take responsibility for own development

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide ‘hands on’ care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Ma...

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Saab Seaeye business unit. This Project Manager role has the responsibility for delivering assigned new product projects to the requirements of cost, time and quality and for ensuring that Saab Seaeye is recognised as a Project and Program Management Centre of Excellence within Saab UK and the wider Saab business. Key Responsibilities: * Responsible for the delivery of assigned Saab Seaeye New Product Projects meeting cost, schedule and quality requirements * Deliver to customer contractual requirements * Deliver benefits in line with business case * Build strong working relationships with internal and external stakeholders * Report project status to internal and external stakeholders including customers and project boards * Ensure adherence to the applicable Saab Project delivery processes * Ensure adherence to appropriate risk management and financial control tools during execution * Lead, manage and guide a cross functional project teams * Take a leading role in the Saab UK and Saab Group Project Management community * Support the development, implementation and continuous improvement of best practice program and project management methodologies * Be a recognised leader by being accountable, holding others accountable and driving delivery * Enable a collaborative culture by encouraging communication and team work. * Support the Saab Seaeye organisation generally in developing new business opportunities * Proactively ensure alignment with other Project Managers across the Saab organisation as appropriate. Skills and Experience: * A bachelor's degree in business, project management, or a relevant industry field. * A recognised certification such as PMP or PRINCE 2. * Proven accountability for large-scale budgets and financial control. * Exceptional stakeholder management, negotiation, and communication skills. * Proficiency in Microsoft Project, Jira, or similar PPM tools. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

MGF are recruiting an Area Sales & Regional Account Manager working from our Dartford depot. You will be responsible for working collaboratively with our core sales, engineering, account management and marketing teams assisting in the development and implementation of the sales and marketing plans e

MGF are recruiting an Area Sales & Regional Account Manager working from our Dartford depot. You will be responsible for working collaboratively with our core sales, engineering, account management and marketing teams assisting in the development and implementation of the sales and marketing plans e

Role Overview The Cruise Product Operations Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years’ management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Product Delivery Manager Role Overview The Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years’ management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Job Title: Nursery Room Leader Location: Hornchurch, Essex Salary: £27k-£30k We are seeking a Nursery Room Leader on a full time, all year round permanent basis. Duties and Responsibilities: 1. To be the main contact for the designated Nursery room, working alongside a team of Practitioners to ensure that the room operates smoothly and provides a safe environment for the children within the setting. 2. Plan, prepare and participate in a range of activities in line with the EYFS (Early Years Foundation Service) Framework, to promote each childs physical, intellectual and emotional needs to enable them to reach their full potential. 3. Implement activities which encourage linguistic and social interaction between children and their carers. 4. Support the Nursery Practitioners and students in the implementation and evaluation of childrens planning and progress. 5. Be a key worker for a group of children by observing, monitoring and recording each individuals development. 6. Complete Tapestry entries for children within the setting - observing, monitoring and capturing information and progress which is logged within the individual online learning journals. 7. Attend staff training, meetings, parents evenings and open days as required. 8. Communicate with parents / carers about the day to day needs of the children by fostering parental involvement and encouraging positive parenting skills. 9. Help children acquire self-help skills including dressing, feeding, toilet training and an awareness of personal hygiene. 10. Ensure that the nursery meets safety and hygiene requirements and to report any issues to a senior member of staff. Along with the Nursery Manager and Deputy Manager set out a cleaning rota which should be completed by all staff within the allocated room. 11. To be flexible within working practices in the Nursery. Be prepared to assist where needed, including the undertaking of domestic jobs (laundry and cleaning) within the Nursery. 12. To be aware of and comply with all LifeLines policies and procedures including safeguarding, child protection, confidentiality and other relevant nursery policies. 13. To keep up to date with developments in childcare and parent education through regular training as appropriate. 14. To maintain records and documentation that complies with statutory requirements, and to support the nursery practitioners with the completion of such documents. 15. Conduct staff one to ones and appraisals. 16. To undertake such other duties and responsibilities of an equivalent nature as required from time to time. Essential Qualifications: NNEB/CACHE, BTEC or NVQ in Childcare at Level 3 or above GCSE Maths and English Grade C and above / or Functional Skills Level 2 English, Maths and ICT Recent post qualifying experience Paediatric First Aid Certificate Essential Experience/skills: Experience and skills - Essential Recent experience of working in a care/education early years setting Experience of planning, short, medium and long-term plans in an early years setting to meet the needs of both individual children and those in a group setting Experience of providing a nursery curriculum for 0-3 and/or 3-5 year olds Knowledge/experience of meeting the needs of children and families Experience of maintaining accurate records Ability to work with people from a wide range of backgrounds and organisations Ability to build relationships with children Be able to work independently using your own initiative as well as within a team Ability to identify and deal with problems and to know when to refer on Excellent organisational and time management skills with the ability to prioritise tasks and work under pressure to meet deadlines Excellent written and oral communication skills Company benefits: Pension: 3% employer contribution; 5% employee contribution. Employee Assistance Programme 25% childcare Discount 1 hour lunch break Staff meals daily Uniform included 25-29 days annual leave plus bank holidays 51-week nursery, closed for Christmas break Pay and progression scale 3x Inset days per day Staff appreciation employee of the month, £20 per month TPBN1_UKTJ

Health & Safety Manager Location: Brentwood (with ad-hoc regional travel) Hybrid Working Available Salary: £55,000 – £70,000 DOE Our client is seeking an experienced Health & Safety Manager to lead and enhance Health, Safety, Environmental and Quality (HSEQ) practices across a growing operational business. This is a key leadership position responsible for embedding a positive safety culture, ensuring statutory compliance, and driving continuous improvement across multiple sites within the region. This role will suit a proactive and solutions-focused H&S professional who is confident working across operational teams, engaging with stakeholders, and influencing at all levels of the organisation. The Role Safety Leadership & Culture Champion a strong, values-led safety culture across the business. Promote awareness through toolbox talks, training sessions and ongoing engagement initiatives. Lead by example, reinforcing high standards of safe working practices and procedural compliance. Compliance & Management Systems Develop, review and maintain Health & Safety policies, procedures and Risk Assessments and Method Statements (RAMS). Ensure full compliance with relevant UK legislation and industry best practice. Support and maintain ISO 9001, ISO 14001 and ISO 45001 management systems. Proactively identify hazards and implement control measures to mitigate operational risk and reduce external liabilities. Training & Capability Development Identify training needs to maintain workforce competence and compliance. Deliver and coordinate H&S training across operational and management teams. Provide guidance and support in the preparation and review of risk assessments and safe systems of work. Team & Contractor Oversight Provide leadership and direction to the internal H&S function, including site auditors. Oversee contractor and supply chain onboarding, ensuring adherence to required safety standards. Act as a key point of contact for client representatives in relation to H&S matters. Monitoring, Reporting & Continuous Improvement Conduct and oversee routine site inspections and audits. Investigate accidents, incidents and near misses, ensuring thorough root cause analysis and implementation of corrective actions. Produce regular performance reports, highlighting trends and recommending improvements. Support senior leadership with the development of project-specific HSEQ documentation and management plans. Candidate Profile NEBOSH or equivalent qualification as a minimum. Demonstrable experience in a similar senior H&S role within telecoms or utilities environments. Strong working knowledge of ISO 9001, ISO 14001 and ISO 45001 standards. Full UK driving licence and willingness to travel regionally. Competent in Microsoft Office applications, including Word, Excel and Outlook. Excellent communication skills with the ability to influence and engage stakeholders at all levels. What’s on Offer Competitive salary of £55,000 – £70,000 DOE Company Van / Car Allowance and fuel card. Pension scheme and standard company benefits. Increasing annual leave entitlement with service. Ongoing professional development and training support. A collaborative working environment with a strong team ethos. This is an excellent opportunity for a motivated Senior Health & Safety professional to play a pivotal role in shaping and strengthening HSEQ standards within a dynamic and expanding organisation

Hill & Hill Recruitment are looking for an experienced Facilities Manager – Delivery Lead to work with one of our Local Authority Clients in Essex. Key Responsibilities: • Design and deliver FM change initiatives and service improvements, • Review and redesign processes, operating models, and workflows, • Support implementation of new contracts, systems, or ways of working, • Engage stakeholders to embed change and manage impact, • Track benefits realisation and performance improvement If this role is of interest to you, please feel free to apply here or send your CV in to the email address below. Apply today

About the Client: Established Electrical and mechanical company who provide full building solutions, ranging from Fire, extinguishers, wet & dry risers & security systems (CCTV, access & intruder). They cater to the commercial, educational and public buildings and the housing sector. Responsibilities: Project Manager will take full ownership of FSN projects allocated Lead the planning and implementation of the project to establish the clients’ requirements Facilitate the definition of project scope, goals and deliverables Define project tasks and resource requirements and plan and schedule project timelines as well as tracking project deliverables using appropriate tools Work with the FSN Sales and design teams to develop and produce full scale project design and plan, CAD, on Life Safety & Security & any other integrated building systems as specified Ensure all compliant with latest technical & regulatory requirements (i.e. EN, BS, HTM) with BAFE/NACOSS/NSI codes of practice Ensure adherence to all client contracts as well as the agreed specifications issued including but not definitive, building control requirements and Fire officers’ fire risk assessments Project Manager will take full responsibility for the Health & Safety on the small works projects including regular reporting, site audits, organising toolbox talks and attending clients Health & Safety site meetings Ensure installations are carried out to the company’s requirements and to the relevant standards Produce project status reports for the FSN Operations Manager – Project Delivery Manage and monitor labour requirements for projects Monitor engineers/ sub-contractors appearance and quality of paperwork Manage the productivity and punctuality of engineers working on the projects Ensure all information from the installations and commissioning’s for operation and maintenance manuals are supplied for each project Monitor plant requirements for each project Attend site meetings when required Monitor and upkeep health and safety requirements for each project Monitor quality and quantity of equipment used for each site About the candidate: Experience as an Electrical/ Fire alarm Project Manager Industry certification such as APM or PMI Qualification) Understanding of site KPI’s Excellent communication and interpersonal skills Effective organisational and administrative skills Ability to challenge others in a professional and constructive manner Full UK driving license No criminal record or DL Critical Thinking and Problem Solving FIA Certifications Ability to communicate clearly in English, including ability to write in English Proficient in Microsoft Word, Outlook and Excel and in-house computer systems Points of appeal: Office/ Site based role Company vehicle Career progression Career progression