Guest Experience Host

Host & Hostess

21 August 2024314 views

Guest Experience Host
Location: Naana Holistic – Holistic Beauty + Health Studio
About Us:
Naana Holistic is a sanctuary dedicated to healing and everyday beauty care. We create premium beauty and health products in the UK using small-batch, pure, organic, plant-based ingredients. Our mission is to nurture our clients’ well-being through holistic and environmentally conscious practices.

Job Overview:
As a Guest Experience Host at Naana Holistic, you will be the face of our studio, ensuring every guest feels welcomed, valued, and rejuvenated. You will provide exceptional customer service, facilitate a seamless experience, and embody our commitment to holistic wellness and beauty.

Key Responsibilities:
• Welcoming Guests: Greet visitors with warmth and professionalism, offering an exceptional first impression of our studio.
• Customer Service: Address guest inquiries, provide information about our products and services, and ensure a high standard of service throughout their visit.
• Appointment Management: Assist with scheduling, rescheduling, and confirming appointments, ensuring smooth operations and minimal wait times.
• Product Knowledge: Demonstrate a deep understanding of our holistic products and services, offering personalized recommendations and explanations.
• Environment Maintenance: Ensure the studio is clean, organized, and inviting, reflecting our brand’s commitment to purity and tranquility.
• Feedback Collection: Gather and report guest feedback to help enhance our services and address any concerns promptly.
• Administrative Tasks: Handle front desk operations, including managing phone calls, processing transactions, and maintaining accurate records.







Qualifications:
• Previous experience in a customer-facing role, preferably in the beauty or wellness industry.
• Exceptional interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Passion for holistic health, beauty, and organic products.
• Ability to work both independently and as part of a team in a dynamic environment.
• Proficiency with appointment booking systems and basic office software.






Benefits:
• Competitive salary and performance-based incentives.
• Discounts on our range of products and services. Free treatments!
• Opportunities for professional development and growth within the company.
• A supportive and inclusive work environment focused on personal and professional well-being.




How to Apply:
Submit your resume and a cover letter detailing your relevant experience and passion for holistic beauty and health.

Join us at Naana Holistic and be a part of a dedicated team committed to enhancing well-being through organic and mindful practices. We look forward to welcoming you to our community.
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    up to £13 hourly
  • Benefits
    Extra tips + commission
  • Starting time
    Immediate start!

pin iconTalbot Road, W11 1JA, London

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HostLondon

Holistic Beauty + Health Studio • 1-10 Employees

Hiring on JOB TODAY since August, 2024

Focused in healing & everyday beauty care. Made in UK in small batches with pure, organic, plant-based ingredients.

Marta Ostach avatar icon
Marta OstachActive 18 hours ago

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