Guest Service Manager

Funciones ¿Quieres desarrollar tu carrera laboral en el área de restauración? ¿Te apasiona el mundo de la Hostelería y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Camarero/a en nuestro Sercotel Toledo Alfonso VI. Tus principales retos serán: - Montaje, desmontaje y atención de desayuno y cena, así como atención al cliente durante el servicio. - Recibir a la clientela del hotel, asesorar sobre los diferentes productos disponibles en el restaurante y recoger las diferentes peticiones por su parte. - Preparar y mantener en buen estado el área de trabajo, los equipos y utensilios para poder ofrecer un servicio de calidad al cliente. - Apoyar en los diferentes eventos que se realicen en el hotel y cualquier otra tarea derivada del día a día del restaurante. - Realización servicio de Room Service. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 1-2 años de experiencia como Camarero/a en hoteles. - Experiencia en menú diario y carta. - Valorable Grado Medio o Superior de Hotelería o Cocina. - Idiomas: indispensable castellano, inglés (valorable el dominio de otros idiomas como por ejemplo francés). - Manejo de Paquete office y TPV. - Conocimiento de la normativa alimenticia. - Persona dinámica, buena presencia, con ganas de aprender y alta orientación al cliente. Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato interinidad a jornada completa. - Salario según convenio - Turno rotativo de mañana y tarde - Buen clima laboral e incorporación a un gran equipo. - Ambiente de trabajo dinámico y profesional. Department: F&B service About you Languages required: English and Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

Company DescriptionThe Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained. To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross. To ensure that all public areas adhere to all brand standards and quality audit standards. To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas. To oversee the delivery and collection of linen and terry on a daily basis. To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained. To ensure guest floors are clean and well maintained at all times. To assist with other tasks to support the housekeeping team as required. To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper. To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations. To attend all training sessions required. To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges. To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests. To assist in the cleaning of public areas and back of house areas as required. Qualifications You have a high level of verbal and written communication skills and competent computer skills. You have the ability to build relationships with colleagues and customers. Experience working in a very fast paced environment Additional InformationWhat’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

¿Te gustaría formar parte del equipo de mantenimiento de una de las principales cadenas hoteleras a nivel mundial? ¿Tienes experiencia como técnico/a de mantenimiento y te interesaría progresar en un sector tan apasionante como es la Hostelería? En el hotel Hilton Barcelona buscamos un/a técnico/a de mantenimiento con contrato de interinidad para formar parte del equipo de mantenimiento. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290 habitaciones. Nuestras suites y pisos ejecutivos permiten a nuestros huéspedes disfrutar de nuestro salón ejecutivo, donde ofrecemos check-in y check-out privados, desayuno, refrigerios y bebidas de cortesía durante todo el día. Todos nuestros servicios dedicados se brindarán con la cortesía y los estándares de Hilton. ¿Cuáles serán tus funciones principales? •Realización de funciones de albañilería y pintura. •Mantenimiento general, control de funcionamiento, seguridad de instalaciones y equipos. •Atender solicitudes de los demás departamentos del hotel en cuanto a necesidades de reparación y servicios. •Puntualmente, realizar inspecciones preventivas de mantenimiento. ¿Qué ofrecemos? •Contrato de interinidad. •Jornada completa. •Empleo presencial. •Horario rotativo en turno de mañana y tarde. Disponibilidad fines de semana y festivos. Posibilidad de cambios de horario en función de las necesidades del equipo. •Fecha de incorporación: inmediata. •Acceso al portal de descuentos para empleados en él podrás encontrar una gran variedad de atractivas ofertas en marcas de reconocido prestigio de cualquier ámbito como tecnología, viajes, moda, hogar y mucho más. •Descuentos en reservas de Hilton a nivel mundial. •Descuentos en la marca Occitane. •Plan de Formación y acceso a los cursos de formación a cargo de la empresa a través de nuestra plataforma Hilton University. ¿Qué buscamos? •Titulación mínima: Ciclo Formativo Grado Superior / Medio. •Experiencia previa de al menos 3 años en posición similar y muy valorable en cadena hotelera internacional. •Perfil polivalente con conocimientos de: mantenimiento general, control de funcionamiento y seguridad de instalaciones y equipos. Se valorará experiencia y conocimientos sólidos en albañilería y pintura. •Perfil proactivo con capacidad para trabajar con alto volumen de solicitudes/avisos y en equipo. •Perfil con un enfoque lógico y metódico para la solución de problemas. Buenas habilidades de comunicación. •Perfil que utilice sus conocimientos técnicos y habilidades para diagnosticar la causa raíz del problema y solucionarlo de manera eficiente. •Perfil con orientación al cliente y al logro. En HILTON BARCELONA creemos firmemente en la igualdad como un principio fundamental que impulsa nuestro éxito y fortalece nuestra cultura empresarial. Estamos comprometidos con la creación de un entorno de trabajo inclusivo y equitativo donde cada persona trabajadora tenga acceso por igual a oportunidades de desarrollo y crecimiento, independientemente de su origen, género, raza, orientación sexual, religión, capacidad especial o cualquier otra característica personal. Además, en HILTON BARCELONA formamos parte del mundo Biosphere (diseñado para ayudar a que entidades cumplan con los requisitos internacionales de sostenibilidad) y trabajamos día a día para ser una empresa sostenible realizando prácticas que cumplan los requisitos internacionales de sostenibilidad. Si buscas una oportunidad dentro del mundo hotelero y quieres formar parte de una cadena prestigiosa como es Hilton, no lo dudes más, apúntate a la oferta ¡queremos conocerte! Tus datos personales y curriculares podrán formar parte de nuestras bases de datos para participar en nuestros procesos de selección presentes y futuros y se conservarán durante un año máximo. Tus datos personales podrán ser comunicados a terceros que nos ayudan a la gestión de candidaturas, tales como proveedores de plataforma, servicios de alojamiento, así como en nuestro software y aplicaciones que pueden contener datos sobre usted. Department: Maintenance The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our . We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service lovingly take care of the preparation of our breakfast buffet and set the tables for the next morning hold down the fort at night and look after the house and guests handle the end-of-day closing with care, ensuring everything runs smoothly and stays on track share your insider tips with our guests, pointing them to the best hotspots in the city We've been waiting for you, since you have/are: ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉 a true night owl, who enjoys working primarily at night and in shifts, while always keeping everything under control counting reliability, multitasking and your willingness to learn among your strengths empathetic with others and love sharing your enthusiasm with those around you a great sense of humour, enjoy working in a team, and love interacting with our guests speaking fluent English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program you’re always welcome – 50 % on our F&B no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews level up your game – Ruby takes you to the top innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/ohml_VeLnUE?list=PLs713mwmcE44RCCCNcEXppghILFowqc3z&index=22" width="850" height="478"> Department: Host/Hostess About you Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!

We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: Starting hourly rate of £13.70 Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Delivering the highest food quality from prep to cook. Training, coaching and developing the kitchen team. Supervising all aspects of the kitchen health & safety in accordance with the law. Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

We are looking for a Cafe Supervisor who thrives in a fast-paced environment, has a passion for high-quality coffee, and enjoys leading a dynamic team. Our supervisors embody excellent leadership, product knowledge, attention to detail, efficiency, and cleanliness. Most importantly, they are approachable, engaging, and fun to work with. As a cafe supervisor, you'll bring experience in managing high-volume environments, ensuring team efficiency, and delivering exceptional customer experiences. You’ll lead by example, serving quality coffee while mentoring and supporting your team. The Ideal Candidate Will Have: At least 1 year of experience in a specialty coffee environment. Strong leadership skills with a positive, confident, and open-minded attitude. Excellent communication skills and the ability to motivate and inspire a team. A proactive approach to problem-solving and decision-making. High-volume coffee experience and the ability to maintain quality under pressure. Customer service experience, with a focus on creating memorable experiences. Strong organizational skills and the ability to manage shifts effectively. Availability to work weekends. We Offer: Comprehensive training to grow your leadership and coffee knowledge. Opportunities for career progression within a growing company. Supportive work environment focused on professional development. Paid meals and drinks during your shifts. If you're excited about brewing amazing coffee, leading a team, and delivering exceptional customer service, we’d love to hear from you! Please send us a bit about yourself and your experience.

Restaurant manager to work with the small team

We are looking for a friendly, genuine, and hardworking individual who is passionate about what they do and can join our team as an evening Restaurant Manager. Located in the heart of Soho London, we are looking for a talented Restaurant Manager with a passion for exciting food. Our kitchen is creative, friendly and innovative. We want to develop and build on our cohesive team. If you have the knowledge to lead a successful team the personality, the drive, and the commitment to move the business forward we would love to hear from you. This is a fast-paced and challenging environment, within which the applicant must: - Leads by example and is hands-on and operational - Has good knowledge, and is passionate about great food and drinks - Experienced in a similar role in a fast-paced quality establishment - Thrives under pressure - Works alongside the management team to grow the business - Be very customer-focused and present exceptional standards at all times - Have an enthusiastic, warm, can-do, hands-on and inspirational attitude - Show excellent communication skills and the ability to work alongside the management team to develop ideas - Impeccable customer interaction. Staff perks · Staff Discount · Meals on duty . Discounted Meat & Alcohol (from suppliers) · Very competitive salary with extensive training and career progression opportunities. This really is a fantastic opportunity to join a successful, vibrant and fascinating organisation at a time of amazing growth and considerable development.

OLLIE’S HOUSE CHELSEA HOUSE FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer?£13- £13.50 Per Hour (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!

The Fox and Anchor is a busy Hotel pub, situated in the city between Barbican and Farringdon tube stations. Popular with the office locals and well know for our Market cut menu and our Sunday roasts.