Head Barista

Barista

18 August 2024212 views

We are looking for a skilled and enthusiastic Senior Barista to join our team at ARRO Coffee. This role involves working across our four locations: the flagship store on Oxford Street, as well as our cafés in Mayfair, Marylebone, and Bayswater. As a Senior Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. You will also provide leadership and mentoring to junior baristas across all locations. If you are passionate about coffee, have excellent leadership skills, and thrive in a dynamic environment, we’d love to hear from you!
Key Responsibilities:
Leadership & Mentoring:
  • Provide guidance and support to junior baristas across all locations, helping them develop their skills and knowledge.
  • Lead by example in delivering exceptional customer service and maintaining high standards of coffee preparation.
  • Assist in training new team members and conducting regular upskill training and assessments.

Customer Service:
  • Greet customers warmly, take accurate orders, and deliver friendly, attentive service at all locations.
  • Handle cash transactions and operate the POS system to process payments accurately.
  • Address customer enquiries, concerns, and feedback with professionalism and empathy.

Coffee Preparation:
  • Prepare and serve a wide range of coffee and espresso-based drinks to ARRO’s recipes and quality standards at each location.
  • Ensure consistent use of coffee equipment and techniques to maintain excellence in every cup.
  • Monitor and adjust brewing techniques to optimise coffee quality across all locations.

Operational Support:
  • Assist in managing daily operations at each location.
  • Maintain cleanliness and organisation in each café, including cleaning equipment, cups, cutlery, and sanitising work surfaces.
  • Restock supplies and manage inventory levels to support smooth operations.

Food Service:
  • Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality at all locations.
  • Uphold food safety and hygiene standards during food handling and preparation.

Team Collaboration:
  • Work closely with the Store Managers and other senior staff to ensure efficient café operations across all locations.
  • Foster a positive and collaborative work environment, contributing to team morale and productivity.

Requirements:
  • Previous experience as a Barista, with a demonstrated ability to perform at a high level and mentor others.
  • Strong knowledge of coffee preparation techniques and espresso equipment.
  • Excellent leadership, communication, and interpersonal skills.
  • Positive, proactive attitude with the ability to work effectively in a fast-paced environment.
  • Strong attention to detail and commitment to maintaining high standards of quality and cleanliness.
  • Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays, across multiple locations.

Benefits:
Competitive hourly wage: £13 per hour.
Complimentary meal during full shifts.
Generous employee discounts.
Referral programme with potential to earn up to £250.
Company pension.
28 days of holiday.
Regular opportunities for career advancement and professional development.
A dynamic, supportive, and fun work environment.
Recognition programmes such as “Champion of the Month.”

Other Details:
Experience: Required.
Languages: English required.
Employment: Full-time.
Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week across all locations.

Join Us:
If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

About Us:
At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our four locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday to Sunday
  • Salary
    £13 hourly

pin iconOxford Street, London

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Head BaristaLondon

Coffee Shop • 51-250 Employees

Hiring on JOB TODAY since September, 2021

At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our four locations are destinations for coffee lovers and food enthusiasts alike.

Margaret McLeod avatar icon
Margaret McLeodActive 3 days ago

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