Store Manager

Retail

7 September 2024147 views

Job Description:
We are seeking an enthusiastic and experienced Store Manager for our new store opening in Fitzrovia. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you!

Key Responsibilities:
** Leadership & Team Management:**
  • Lead, train, and develop your team to consistently deliver exceptional customer service.
  • Foster a positive and inclusive work environment by coaching, training, and supporting team members.
  • Oversee staff scheduling to ensure adequate coverage and efficient store operations.


    ** Operational Management:**
  • Manage all aspects of store operations, including staffing, inventory management, and financial performance.
  • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times.
  • Monitor inventory levels, and place orders for supplies as needed.
  • Handle customer enquiries, feedback, and complaints with professionalism and empathy.


    ** Sales & Financial Performance:**
  • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives.


    ** Compliance & Safety:**
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Maintain a thorough understanding of food safety regulations and best practices

    Skills & Experience:
  • Proven experience as a Store Manager, in a café or hospitality environment.
  • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment.
  • Demonstrated ability to lead and motivate a team in a fast-paced environment.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness.
  • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays.
  • Passionate about creating memorable customer experiences and fostering a positive workplace culture.

    Benefits:
  • Competitive salary: £32,000 – £36,000 per year.
  • Complimentary meal during full shifts.
  • Generous employee discounts.
  • Referral programme with potential to earn up to £250.
  • Company pension.
  • 28 days of holiday.
  • Eligibility for the Store Bonus Scheme.
  • Opportunities for career advancement and professional development
  • A dynamic, supportive, and fun work environment.
  • Recognition programmes such as “Champion of the Month.”

Other Details:
Experience: Required.
Languages: English required.
Employment: Full-time.
Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week.
Salary: £32,000 – £36,000 yearly, plus benefits.
Join Us:
If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
About Us:
At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday to Sunday
  • Salary
    £32,000 – £36,000 yearly
  • Benefits
    Bonus Scheme, Complimentary food & drinks, Referral programme

pin iconGreat Titchfield Street, London

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Retail ManagerLondon

Coffee Shop • 51-250 Employees

Hiring on JOB TODAY since September, 2021

At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our four locations are destinations for coffee lovers and food enthusiasts alike.

Margaret McLeod avatar icon
Margaret McLeodActive 3 days ago

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