Great Titchfield Street, London
Coffee Shop • 51-250 Employees
Hiring on JOB TODAY since September, 2021
At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our four locations are destinations for coffee lovers and food enthusiasts alike.
We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** o Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. o Foster a positive and inclusive work environment by coaching, training, and supporting team members. o Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues ** Operational Management:** o Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. o Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. o Monitor inventory levels, and place orders for supplies as needed. o Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** o Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** o Ensure compliance with company policies, procedures, and health and safety regulations. o Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** o Proven experience as a Shift Manager, in a café or hospitality environment. o Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. o Demonstrated ability to lead and motivate a team in a fast-paced environment. o Excellent communication, interpersonal, and leadership skills. o Strong problem-solving abilities and a proactive approach to challenges. o Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. o Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. o Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. Foster a positive and inclusive work environment by coaching, training, and supporting team members. o Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. Monitor inventory levels, and place orders for supplies as needed. Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: Ensure compliance with company policies, procedures, and health and safety regulations. Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: Proven experience as a Shift Manager, in a café or hospitality environment. Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. Demonstrated ability to lead and motivate a team in a fast-paced environment. Excellent communication, interpersonal, and leadership skills. Strong problem-solving abilities and a proactive approach to challenges. Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Job Description: We are seeking an enthusiastic and experienced Store Manager for our new store opening in Fitzrovia. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: ** Leadership & Team Management:** - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. ** Operational Management:** - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive salary: £32,000 – £36,000 per year. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Salary: £32,000 – £36,000 yearly, plus benefits. Join Us: If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Description: We are seeking an enthusiastic and experienced Store Manager to lead our flagship ARRO Coffee location on Oxford Street. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: ** Leadership & Team Management:** - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. ** Operational Management:** - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive salary: £32,000 – £36,000 per year. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Salary: £32,000 – £36,000 yearly, plus benefits. Join Us: If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team at our new store in Bluewater Shopping Centre. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
About Us : Lyna London is a small jewellery and accessory family business that started in 2021. We provide high-quality jewellery items at an affordable price, crafted to be worn and appreciated daily. Our active presence on social media has significantly contributed to our increasing popularity over the years, attracting customers globally who proudly wear our jewellery and accessories. Job Summary : We are looking for a part-time Sale Assistant to join our team at Camden Market in London. The ideal candidate will greet and assist customers as they enter the store, helping them with their desired products. The goal is to provide high class customer service and drive company growth and revenue through sales maximisation. Candidates should be available to work on weekends or bank holidays. Responsibilities : - Ensure high levels of customer service satisfaction through excellent sales service - Excellent verbal communication skills and comfortable speaking with customers - Recommend and display items that match customer needs - Being able to handle multiple tasks efficiently in a fast-paced environment, like chatting with customers while serving them, is key. - Making sure to maintain the shop tidy and well-stocked - Process transactions accurately and efficiently - Being comfortable in-front of the camera is essential, as we create videos for our social media accounts - Handle phone enquiries with professionalism and excellent phone etiquette Skills: - Strong time management skills to prioritise tasks effectively - An exceedingly positive attitude and a strong commitment to learning and growth within the role - Strong attention to detail and organisational skills - Previous experience in retail or customer service is preferred Benefits : Employee discounts & Free Snacks Location : Camden Market, London
Job title Sales Administrator Reports to Senior Account Manager Team & Location Hybrid: Office (2 days) and Home Working - Office - 172 Brick Lane, E1 6RU With occasional travel to manufacturers and trade shows when required Start Date ASAP Closing Date Thursday 19th September First Interview Monday 23rd-Tuesday 24th September Second Interview TBC The Company With a proud history spanning over 14 years and a current turnover reaching £2 million, East End Prints has become a beacon of creativity and success in the world of beautiful framed art and greetings cards. Our dynamic B2B and dropship operations account for a significant portion of our annual turnover, demonstrating our robust market presence. Our prestigious clientele includes some of the UK's high-street giants like John Lewis, NEXT, and Dunelm, alongside over 250 museums, galleries, and independent shops nationwide. As we embark on an ambitious journey to not just reach but exceed a £3 million turnover, we aim to establish ourselves as the unparalleled leader in wall art dropshipping and publishing across the UK. To achieve this vision, we are assembling a world-class team dedicated to nurturing our growth and ensuring the success of our artists. If you're passionate about art, thrive on growth opportunities, and are ready to drive our sales to unprecedented heights, we want you on our team. At East End Prints, our team is defined by six core internal characteristics in our people; they are resourceful, tenacious, nurturing, authentic, approachable, and empathetic; and as a member of our team you are wholly encouraged to bring new ideas and develop your skill set in a supportive and open-minded environment driven by these values. We are forever looking for new ways to develop the team and business through open conversation and an openness to change, and so as a member of our team, we would expect a willingness to drive that growth. Job purpose We are seeking a curious and hungry self-starter, who thrives in challenging and fast-paced environments to join our Wholesale Team in the role of Sales Administrator. This role is responsible for the smooth running of our wholesale orders and assisting our Wholesale Account Manager running a successful pipeline, meeting our KPIs and growth plans. At East End Prints we pride ourselves on our excellent customer service, and we’d expect anyone in this role to put our values into practice, offering a service our clients want to come back for. This role has scope for growth, and so we’re looking for a candidate that is eager to learn and is seeking a career path in sales and account management. Your Impact Sales Support lead generation Nurture small-mid-level accounts Manage overdue invoices Produce sales materials Coordinate product samples Work with your line manager on planning and execution of trade shows (3 times a year) Represent East End Prints at trade shows Create sales materials for client interactions Work with production on our card catalogues and product launches Customer Service Daily management of our wholesale inbox and phone line Process and track client orders Manage accounts in our CRM and wholesale platform, maintaining accurate client information Address invoice and order queries Maintain quality control logs Qualifications and Experience A Must: Professional experience in a customer service and/or administration role (ideally 1-2 years) Exceptional attention to the details Numerical competency, a basic understanding of financial reporting desirable The ability to remain calm and positive in a fast-paced, and sometimes high pressure environment An energy to develop and expand your own skills, and grow with the business Proficient in both written and verbal communication to interact with clients and team members Great time management, organisational skills and the capability to handle various tasks and deadlines efficiently while maintaining high-quality work Proficient in basic office software (Google Drive, Sheets, Docs) Desirable A keen interest in the arts and our product category A basic skill set in Adobe, Canva, or similar Technical Proficiency: Familiarity with CRM (Hubspot) and project management systems (Asana) Experience at trade shows, both planning and working at the shows Why East End Prints? Competitive salary with a company-wide annual bonus. Pension plan to support your future. A dynamic, challenging, and creative work environment ripe with opportunities for professional development and advancement. Salary and Working Hours 5 days, Monday to Friday 10:00-18:00 Salary - £28,000-£30,000 Annual Bonus - Performance Based Holidays 28 days incl bank holidays (Extends to 5 extra days after 3 years) To apply, please send your CV and a short cover letter (up to 250 words telling us why you would be great for this role)
Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate, and ice cream. We are currently looking for an Assistant Shop Manager to join the Birley Bakery Team. The company benefits our Assistant Shop Manager will receive are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Assistant Shop Manager are: - To assist the Shop Manager to maximise sales and service levels within the shop. - To assist the manager with implementing the company policies, procedures, standards and ethics etc. - To be a hands on Assistant Manager, actively participating in all areas of the operation to facilitate the effectiveness of the shop. - To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Assistant Shop Manager are: - Previous experience working in a retail environment is required - Experience of supervising a team is required - A friendly, approachable attitude is essential! The working hours: - The shop is open 7 days per week: - Monday- Saturday from 7am-7pm - Sunday from 8am-6pm - This role will work 9 hours per day, on a rota basis 5 days out of 7 If you feel you would like to join us as an Assistant Shop Manager at Birley Bakery then apply by forwarding your up to date CV to the link below.
INTRODUCTION We are excited to announce that we are currently seeking a staff member to join our talented operations team at our ice cream shop located at Holland Park Avenue. We are looking for a young and talented team to represent our company in this new flagship store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. Occasionally, the candidate will be required to coordinate catering events according to management agreements with several clients. These events present a great opportunity to increase brand exposure and enhance brand reputation. Therefore, outstanding customer service and organization are essential. The candidate will oversee the event in its entirety, including logistics, customer service, and customer relationship management. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Lisbon, with a new location in Holland Park avenue set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our medieval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Attending staff meeting - Maintaining cleanliness - Cleaning - Coordinate logistics in accordance with management agreements with the client. - Gather all necessary equipment to execute the event. - Supervise transportation in collaboration with the external company. - Provide outstanding customer service at catering events. REQUIREMENTS - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking AVAILABILITY Up to 20-30 hours / week Location: 78 Holland park avenue, London, W11 3RB BUDGET Hourly rate: £11.50-£12.00 depending on experience in the industry and availability to work Tips
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
R - PT The Upper Place is currently seeking enthusiastic Team Member to join our team at our new food market in North London. The team member will be responsible for providing excellent customer service and ensuring the smooth operation of the market. Key Responsibilities: - Engage with a diverse clientele, vendors, and colleagues in a courteous and professional manner. Providing exceptional customer service is a priority. - Support the Site Manager and Assistant Site Manager in the day-to-day operations of the market. This includes contributing to the overall functioning of the market space. - Ensure that all policies and procedures established by the Site Manager are followed diligently by both traders and other team members from "The Upper Place." - Adhere to stringent sanitary practices for food handling, general cleanliness, and overall maintenance throughout the market site. - This is essential to maintain a safe and hygienic environment. - Collaborate with fellow team members to uphold the cleanliness of the market area. This includes tasks like managing waste to ensure a tidy and appealing market space. - Assist in various duties as required. The role may involve adapting to different tasks and responsibilities to support the dynamic needs of "The Upper Place." Requirements: - To comply with regulations regarding alcohol handling, the applicant must meet the legal age requirement. - Excellent communication skills and the ability to interact with a wide range of people, including colleagues and members of the public. - Strong organizational and team working skills. - ** Previous experience in a similar role is welcome. ** If you are passionate about food, enjoy working in a fast-paced environment, and are committed to providing outstanding customer service, then we would love to hear from you.