Team Member

We are looking to secure an Assistant General Manager for our Food Hall. You will need to be a leader of people and someone who can inspire, motivate, and develop talent organically. This role is customer-facing, therefore customer service experience is a key skill required. As Assistant General Manager you will create an exciting work atmosphere to motivate your team and do whatever it takes to get the job done. You will be responsible for helping to lead and drive the daily operations within the Food Hall. This position is ideal for someone looking to move into a General Manager Role, as career growth and personal development are key aspects of this role. Requirements: - Have direct and relevant management experience - Comfortable in a fast-paced environment - Understand the key elements of running an hospitality business - Quick and efficient, with strong time management skills - Capable of maintaining high health & safety and hygiene standards - Possess a hands-on attitude - Customer-focused, very presentable with a strong floor presence - Previous Assistant General Management experience, or within a similar role. ** Additional Requirements: While not mandatory, possession of a Personal Alcohol License, First Aid Training, Fire Marshal Training, or WAVE Training would be advantageous. We are a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and are proud to create an environment where everyone, from any background, can be happy at work. If you possess a passion for food, a strong work ethic, and leadership skills, we would love to hear from you.

The Upper Place is seeking a highly experienced and motivated General Manager to join our team at the new Street Food Market in North London. The General Manager will be responsible for overseeing all aspects of the market's operations, including managing the budget, formulating policies, coordinating business activities, supervising staff, managing costs, ensuring excellent customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Key Responsibilities: - Develop and implement policies and procedures that ensure the smooth running of the Street Food Market. - Allocate budget resources effectively and manage operational costs to ensure financial targets are met. - Monitor financial activities, prepare financial reports, and make recommendations to the Managing Director. - Hire and train employees, set performance targets, and motivate staff to achieve their goals. - Provide excellent customer service to ensure high levels of customer satisfaction. - Engage with vendors, build relationships, and identify new business opportunities. - Improve administration processes to ensure the efficient and effective running of the market. Requirements: - To comply with regulations regarding alcohol handling, the applicant must meet the legal age requirement. - Previous experience in a General Manager or similar role in the food industry. - Strong leadership and management skills, with the ability to inspire and motivate a team. - Excellent communication and interpersonal skills, with the ability to interact with a diverse range of people. - Sound financial acumen and the ability to manage budgets and costs effectively. - Flexibility to work varied hours, including weekends and holidays. - Preferably, candidates should hold a personal alcohol license. If you have a passion for food, a strong business acumen, and the ability to lead and manage a team effectively, we would love to hear from you.

TEAM MEMBER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate, and ice cream. We are currently looking for an Assistant Shop Manager to join the Birley Bakery Team. The company benefits our Assistant Shop Manager will receive are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Assistant Shop Manager are: - To assist the Shop Manager to maximise sales and service levels within the shop. - To assist the manager with implementing the company policies, procedures, standards and ethics etc. - To be a hands on Assistant Manager, actively participating in all areas of the operation to facilitate the effectiveness of the shop. - To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Assistant Shop Manager are: - Previous experience working in a retail environment is required - Experience of supervising a team is required - A friendly, approachable attitude is essential! The working hours: - The shop is open 7 days per week: - Monday- Saturday from 7am-7pm - Sunday from 8am-6pm - This role will work 9 hours per day, on a rota basis 5 days out of 7 If you feel you would like to join us as an Assistant Shop Manager at Birley Bakery then apply by forwarding your up to date CV to the link below.

INTRODUCTION We are excited to announce that we are currently seeking a staff member to join our talented operations team at our ice cream shop located at Holland Park Avenue. We are looking for a young and talented team to represent our company in this new flagship store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. Occasionally, the candidate will be required to coordinate catering events according to management agreements with several clients. These events present a great opportunity to increase brand exposure and enhance brand reputation. Therefore, outstanding customer service and organization are essential. The candidate will oversee the event in its entirety, including logistics, customer service, and customer relationship management. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Lisbon, with a new location in Holland Park avenue set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our medieval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Attending staff meeting - Maintaining cleanliness - Cleaning - Coordinate logistics in accordance with management agreements with the client. - Gather all necessary equipment to execute the event. - Supervise transportation in collaboration with the external company. - Provide outstanding customer service at catering events. REQUIREMENTS - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking AVAILABILITY Up to 20-30 hours / week Location: 78 Holland park avenue, London, W11 3RB BUDGET Hourly rate: £11.50-£12.00 depending on experience in the industry and availability to work Tips

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Looking for a Part time team member who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke team. As a team member you will assemble delicious poke bowls and also help with the kitchen preparation which includes chopping vegetables and preparing our delicious sauces.

About Us : Lyna London is a small jewellery and accessory family business that started in 2021. We provide high-quality jewellery items at an affordable price, crafted to be worn and appreciated daily. Our active presence on social media has significantly contributed to our increasing popularity over the years, attracting customers globally who proudly wear our jewellery and accessories. Job Summary : We are looking for a part-time Sale Assistant to join our team at Camden Market in London. The ideal candidate will greet and assist customers as they enter the store, helping them with their desired products. The goal is to provide high class customer service and drive company growth and revenue through sales maximisation. Candidates should be available to work on weekends or bank holidays. Responsibilities : - Ensure high levels of customer service satisfaction through excellent sales service - Excellent verbal communication skills and comfortable speaking with customers - Recommend and display items that match customer needs - Being able to handle multiple tasks efficiently in a fast-paced environment, like chatting with customers while serving them, is key. - Making sure to maintain the shop tidy and well-stocked - Process transactions accurately and efficiently - Being comfortable in-front of the camera is essential, as we create videos for our social media accounts - Handle phone enquiries with professionalism and excellent phone etiquette Skills: - Strong time management skills to prioritise tasks effectively - An exceedingly positive attitude and a strong commitment to learning and growth within the role - Strong attention to detail and organisational skills - Previous experience in retail or customer service is preferred Benefits : Employee discounts & Free Snacks Location : Camden Market, London

Made to Measure Shop Manager Harris and Zei  Location: 10-12 Ratcliffe Cross Street  Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.