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We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
We’re Electrical4Less – a busy electrical trade counter with a growing online store, based in Fulham. We’re not too worried about your past experience — we’re far more interested in how switched-on you are now. We're after someone bright, energetic, and ready to crack on. This role isn’t for clock-watchers, serial sick-day-takers, or people who treat their alarm clock as a suggestion. The Role: - Speaking with customers in person, over the phone, and via email - Dealing with orders, stock, deliveries, and product enquiries - Supporting our growing e-commerce side – SEO, product listings, data entry (we’ll train you) - Learning the trade as you go ** What We’re Looking For:** - Quick thinker, confident communicator, and a good observer - IT literate – basic email, Excel, Google Docs is a must - Eager to learn – this is a genuine opportunity to gain trade and digital skills - Calm under pressure – we’re busy, and you’ll need to keep up - Reliable – if you tend to "oversleep" or call in sick every other Monday, this probably isn’t your calling We’re a small, no-nonsense team. We get on well, work hard, and don’t take ourselves too seriously. What we do take seriously is showing up, doing the job right, and looking after our customers. ** ** In Return, You’ll Get: - A hands-on role where no two days are the same - Training in both the electrical trade and online retail (including SEO) - A chance to grow with a company that’s expanding fast - Location: Fulham, SW6 Hours: Full-time Pay: Depends on you – we reward ability and attitude ** Start:** When we find the right person To Apply: Send a short message telling us why you think you’d be a great fit. CV welcome but not essential – show us you're sharp and we’ll take it from there.
Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)
Job overview As a Marketing Executive at AILUX GROUP LIMITED, you will support the company’s efforts to engage with small and medium-sized luxury brands across the UK and Europe. The company is dedicated to helping these brands enter and expand in the Chinese market through platforms such as JD. Leveraging your experience in content creation, market research, and e-commerce, you will contribute to marketing strategy development, assist with brand communications, and support promotional efforts through visual content. Key Responsibilities - Research SME luxury brands in the UK and Europe, identifying potential clients. - Assist in preparing brand proposals and presentation materials that highlight AILUX’s e-commerce strengths in China (e.g., JD); - Support the development and execution of brand outreach and marketing plans, including campaign planning, client communication, and content preparation; - Create promotional videos, brand decks, and presentation assets using tools such as Adobe Premiere Pro, Photoshop, and Canva; - Collaborate with internal teams to ensure consistent brand messaging; - Track the effectiveness of marketing activities, analyse client feedback and performance data, and propose improvements; - Assist with managing marketing budgets and campaign schedules to ensure effective resource allocation and timely delivery; - Use video production and storytelling skills to present brand success stories and market insights. - Adapting client marketing materials for the Chinese market and promoting them on e-commerce platforms. Who are we looking for (qualifications, experience and skills) Qualifications & Experience: - A bachelor’s degree in Marketing, Communications, Business, Media, or a related field - Relevant experience in marketing, digital content creation, e-commerce, or brand development - Demonstrated ability to produce visual marketing content (e.g., videos, decks, graphics) using Adobe Creative Suite or similar tools - Familiarity with the European fashion, design, or luxury goods industry is a plus - Previous experience with cross-border or bilingual business communication is desirable Skills: - Strong research and analytical skills, with the ability to identify market trends and strategic opportunities; - Proficiency in software such as Adobe Premiere Pro, Photoshop, Illustrator, Canva, and Microsoft Office; - Excellent communication skills, both verbal and written; Fluency in English and Mandarin Chinese is required, as the role involves frequent collaboration with UK-based clients and localising marketing materials for use in the Chinese market. - A proactive, detail-oriented mindset with the ability to manage multiple tasks and deadlines in a fast-paced environment; - A team player with a creative and solution-oriented approach.
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.