Maitre D'

Host & Hostess

15 hours ago54 views

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s.
The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce.

As a Maître D’ at Roe, you will be the face of our restaurant, ensuring a seamless and exceptional guest experience from arrival to departure. You will manage reservations, and uphold the highest service standards. With a warm and professional presence, you will create a welcoming atmosphere while overseeing guest flow, optimizing table management, and handling VIP clientele with discretion.
Key Responsibilities:
  • Oversee reception operations to ensure a flawless guest experience.
  • Lead, train, and mentor the front-of-house team, maintaining world-class service standards.
  • Manage reservations, seating arrangements, and guest flow efficiently.
  • Provide personalized service to VIP guests and high-profile clientele.
  • Address and resolve guest concerns swiftly and professionally.
  • Collaborate with the Reception Manager and front-of-house teams to refine operations.
  • Maintain an organized, welcoming, and professional reception area.


About You:
  • Proven experience as a Maître D’, Assistant Reception Manager, or Senior Receptionist in a high-end, fast-paced hospitality setting.
  • Strong leadership skills with a passion for delivering outstanding guest experiences.
  • Exceptional organizational, multitasking, and problem-solving abilities.
  • Impeccable customer service and communication skills.
  • A proactive and solution-driven mindset with a keen eye for detail.
  • Ability to remain composed under pressure while leading a team.
  • Proficiency in using the Seven Rooms booking system (preferred).

** **
The benefits:
  • Competitive salary.
  • Career progression.
  • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
  • Wellbeing initiatives.
  • Reward and recognition schemes.
  • Free welcome lunch for you and a guest.
  • 50% restaurant discounts across the group.
  • 25% Friends and Family discounts.
  • 50% discount on company retail.
  • Supplier trips, staff parties and team socials.
  • Staff meal during your shift.
  • Increased holiday entitlement after three years employment.
  • Enhanced parental leave (after one year’s employment).
  • Sabbaticals (after three years employment).
  • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.


At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Starting time
    Immediate start!

pin icon5 Park Drive, E14 9GG, London

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Host & HostessLondon

Restaurant • More than 250 Employees

Hiring on JOB TODAY since March, 2023

Modern British style cuisine

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Greta JureviciuteActive 14 hours ago
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