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Operations and Customer Service Associate (Part-Time) - Sival Global - Rochester

Office & Admin

6 hours ago3 views

We are looking for a reliable, organised, and customer focused Operations & Customer Service Associate to support the daily operations of our in store clinic. The ideal candidate will assist with customer service, order fulfillment, payment processing, and ensuring smooth day to day operations while maintaining a professional and welcoming environment.


Key Responsibilities:


  • Fulfill and package customer orders accurately and efficiently
  • Attend to customers professionally and assist with enquiries
  • Process customer payments and maintain accurate transaction records
  • Provide excellent customer service both in-store and online
  • Maintain cleanliness and organisation of the environment
  • Assist with stock management and inventory monitoring
  • Coordinate with management regarding daily operational needs
  • Handle customer concerns professionally and escalate issues where necessary
  • Support general administrative and operational tasks when required


Requirements:


  • Previous experience in retail, customer service, hospitality, or operations roles is preferred but not required
  • Strong communication and interpersonal skills
  • Good organisational and multitasking abilities
  • Basic computer and payment system knowledge
  • Professional appearance and attitude
  • Ability to work in a fast-paced environment
  • Reliable, trustworthy, detail-oriented and teachable.


Preferred Qualities:

  • Friendly and approachable personality

Strong work ethic and willingness to learn

  • Ability to work independently and within a team
  • Problem-solving mindset and attention to detail
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Schedule
    2/3 times a week. Flexible work days. Typical Shift 6 hours.
  • Salary
    from £13 hourly
  • Starting time
    Immediate start!

pin icon375 High Street, ME1 1DA, Rochester

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AdministratorRochester

In Store Clinic • 1-10 Employees

Hiring on JOB TODAY since May, 2026

Sival Global provides a diverse and professional workplace focused on growth, innovation, teamwork, creativity, and opportunities across multiple industries.

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Sophie O.Active 3 hours ago
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