Receptionist - Steven Carey Hair - London

About Pfeffer Sal Pfeffer Sal is an award-winning advanced skin clinic in the heart of Fitzrovia, specialising in results-driven treatments that combine cutting-edge technology with clinical expertise. Our loyal client base, premium skincare brands and personalised approach have earned us a reputation as one of London's trusted destinations for skin health. The Role Salary: From £35,000 (depending on experience) We are seeking an experienced and passionate Laser and Aesthetic Therapist to join our growing team. This role is perfect for someone who is confident performing advanced skin treatments, passionate about achieving exceptional client outcomes and committed to building long-term client relationships. You'll thrive in this role if you genuinely love skin and are dedicated to continually expanding your knowledge. You enjoy creating personalised treatment journeys rather than delivering the same treatment every day and you understand that tailored homecare recommendations and comprehensive treatment plans are just as important as the treatments themselves. You take pride in providing outstanding client care, building trust through every interaction and helping clients achieve healthy, beautiful skin. If you're looking to be part of a clinic that values expertise, professionalism, ongoing education and exceptional client experiences, we'd love to hear from you! Our treatments include, but are not limited to: • Bespoke Skin treatments, • Microneedling, • Laser Treatments, • Chemical Peels, • LED Therapy, • Advanced Skin Rejuvenation Treatments What We are Looking For • Minimum NVQ Level 4, ideally NVQ Level 5, CIBTAC, CIDESCO or equivalent qualification, • Minimum 3 years' experience in a skin clinic, aesthetic clinic or luxury skincare environment, • Strong knowledge of advanced skin treatments and cosmeceutical skincare, • Excellent consultation and communication skills, • Confident recommending treatment plans and homecare, • Professional, organised and client-focused, • Positive team player with a genuine passion for skin health, • A refined touch and experience in manual face and body treatment techniques, including facial sculpting and lymphatic drainage, with the ability to create a deeply personalised and exceptional client experience. Why Pfeffer Sal? • Work with advanced technologies and premium skincare brands, • Ongoing education and professional development, • A loyal and engaged client base, • Supportive, knowledgeable and passionate team, • A clinic culture focused on excellence, not volume What We Offer: • Fantastic company culture and great team environment., • Competitive salary plus commission, incentives and staff benefits., • Ongoing support and training - personal development and potential progression., • Regular team building - where the company hosts social events and activities., • In addition to 28 days of holidays, we offer extra days acquired with length of service and a flexible entitlement to annual leave policy., • We support our team to look after their skin health and this includes complimentary treatments, discounted prices on retail products and incentives. Working Hours The clinic operates 7 days a week. Full-time therapists work a non-consecutive 4-day shift pattern (40 hours per week), including weekends on a rota basis. Inclusivity And Diversity Statement: Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We will never tolerate discrimination or harassment. During the recruitment process, decisions are free of discrimination or bias on the grounds of sex, sexual orientation, race, age, or disability.

Salon Manager Williams & Hirst – Soho, London Salary: £30,000–£37,000 per annum, depending on experience Holiday: 28 days’ annual leave, including bank holidays Progression and bonus opportunities available About Williams & Hirst Williams & Hirst is an award-winning co-work salon in the heart of Soho, founded for independent hairdressing. Since opening just two years ago, Williams & Hirst has won 12 industry awards and grown into a community of over 40 independent hairdressers, operating from our 18-chair salon on Wardour Street. We are a fast-growing business, and alongside the day-to-day salon, Williams & Hirst regularly hosts leading hair and beauty brands for events, education, launches and industry activations. We are now looking for a confident, highly organised and responsible Salon Coordinator to take ownership of the day-to-day coordination of the salon. The Role The Salon Coordinator is a key operational role within Williams & Hirst, working closely with and reporting directly to the Directors. You will be responsible for ensuring the salon runs smoothly day to day, including coordinating the Front of House team and managing their rota to ensure the salon is appropriately staffed. With 18 workstations, over 40 independent hairdressers and a constant flow of clients, deliveries, brands and events, this is a fast-paced role where excellent communication and organisation are essential. You must be able to work under pressure, prioritise quickly, take responsibility and make sensible decisions without needing constant direction. This is also a hands-on position. Whether it's dealing with an operational issue, supporting Front of House, completing a stock check, speaking with an independent hairdresser or making client refreshments during a busy period, we expect everyone to work together to maintain the standards of Williams & Hirst. The ability to work evenings and Saturdays is an essential requirement of this position. Applicants must have flexibility across these periods as part of their regular working pattern. Key Responsibilities • Taking responsibility for the day-to-day running and coordination of the salon, • Working directly with the Directors and communicating any operational issues clearly, • Coordinating and supporting the Front of House team, • Managing the Front of House rota, including planning shifts, holidays and arranging appropriate cover when required, • Ensuring Front of House staffing reflects the needs of the salon and upcoming events, • Supporting the Front of House team with their daily duties and ensuring tasks are completed to the required standard, • Ensuring daily opening and closing procedures are completed correctly, • Welcoming clients and maintaining an exceptional client experience, • Preparing and serving client refreshments throughout the day, • Maintaining the presentation and standards of all client-facing and communal areas, • Supporting our community of 40+ independent hairdressers with day-to-day operational queries, • Carrying out regular stock checks across salon, retail, hospitality and operational supplies, • Monitoring stock levels, identifying shortages and ensuring essential items are reordered, • Receiving, checking and organising deliveries, • Liaising professionally with suppliers, contractors and external partners, • Supporting the coordination of brand events, education and private hires, • Identifying problems and taking ownership of resolving them, • Communicating effectively between the Directors, Front of House team and independent hairdressers, • Ensuring salon procedures, standards and house rules are followed, • Having tough or uncomfortable conversations when required, while remaining professional, fair and respectful, • Handling complaints or difficult situations calmly and knowing when something should be escalated to the Directors, • Taking on additional operational responsibilities as the company continues to grow Who We're Looking For We are looking for someone who is confident, switched-on, responsible and exceptionally organised. The salon can be extremely busy, with multiple things requiring attention at the same time. You need to be able to remain calm, prioritise effectively and make decisions while continuing to deliver a high standard of service. Excellent spoken and written English is essential for this role, due to the level of daily communication required with clients, independent hairdressers, team members, Directors, brands, suppliers and external partners. You should be: • Highly organised with excellent attention to detail, • Confident working in a fast-paced and high-pressure environment, • Responsible, reliable and punctual, • Proactive — someone who sees what needs doing and does it, • Comfortable taking ownership and making day-to-day decisions, • Confident managing rotas, staffing requirements and last-minute changes, • An excellent verbal and written communicator, • Approachable but confident enough to be firm when required, • Comfortable having difficult conversations and resolving issues, • Naturally hospitality and customer-service focused, • Able to coordinate and support a Front of House team, • Comfortable carrying out stock checks and maintaining accurate records, • Calm and solutions-focused when problems arise, • Happy to be hands-on and help wherever required, • Someone who takes genuine pride in maintaining exceptionally high standards, • Able and willing to work evenings and Saturdays – this is non-negotiable and an essential requirement of the role Previous salon experience is preferred, particularly experience within a busy or premium salon environment. Experience within high-end hospitality, hotels, members' clubs or other fast-paced customer-facing businesses will also be considered. Progression & Opportunity Williams & Hirst is a fast-growing company, and we want this position to grow alongside the business. Having won 12 awards in our first two years, grown to more than 40 independent hairdressers and established an 18-chair flagship space in Soho, our operation continues to evolve. For the right person, there will be opportunities for career progression, increased responsibility and performance-related bonuses as both the role and company develop. This is not a traditional receptionist position. We are looking for someone who wants ownership, responsibility and the opportunity to become an important part of the continued growth of Williams & Hirst.

Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We are now building our founding team and looking for talented Nail Technicians who want to grow with an exciting new concept from the very beginning. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As a Nail Technician at Martha’s, you will deliver consistently high-quality treatments while creating a warm, attentive and personalised experience for every guest. You will take the time to understand each client’s lifestyle, preferences and nail goals before recommending the most suitable treatment. This position is ideal for someone who is passionate about nail health, beautiful results and providing exceptional service within a modern, luxury environment. Depending on your experience and technical ability, you may perform services including traditional polish, gel manicures and pedicures, builder gel overlays, removals and nail art. Key Responsibilities • Deliver manicures and pedicures to Martha’s treatment protocols and brand standards., • Perform traditional polish, gel polish and builder gel services according to your assessed technical level., • Conduct detailed client consultations covering nail condition, lifestyle, desired results and treatment suitability., • Provide professional treatment and aftercare recommendations., • Create consistently clean, precise and beautifully finished results., • Maintain excellent hygiene, sanitation and infection-control standards., • Prepare, clean and reset treatment stations between every client., • Maintain accurate client records, including relevant allergies, sensitivities and treatment notes., • Identify contraindications, • Build genuine relationships with clients and support client retention., • Deliver a warm and attentive hospitality-led experience throughout each appointment., • Recommend relevant treatments, upgrades, aftercare and retail products without using a pressurised sales approach., • Manage treatment timings while maintaining quality and attention to detail., • Support daily opening, closing and general salon duties, • Participate in training, assessments and ongoing professional development., • Work collaboratively with the wider salon and hospitality team., • Represent Martha’s professionally and contribute positively to the team culture., • Support launch events, member experiences and other brand activities when required. About You We are looking for someone who: • Holds a recognised Level 2 or Level 3 nail qualification, or an equivalent professional qualification., • Has professional salon experience delivering nail treatments., • Demonstrates confident preparation, cuticle work, shaping and polish application., • Has strong knowledge of natural nail health and safe product application., • Understands professional hygiene, sanitation and contraindication procedures., • Takes pride in clean, detailed and consistent work., • Is confident consulting with clients and recommending appropriate services., • Has excellent communication and customer-service skills., • Is warm, polished, dependable and professional., • Can work efficiently without compromising the quality of the treatment., • Is comfortable working within a fast-paced, social and hospitality-led environment., • Is available to work a flexible rota, including evenings, weekends and peak trading periods., • Is excited by the opportunity to join a new business and help shape its culture from launch. Why Join Martha’s • The opportunity to join Martha’s founding team and be a part of something from the beginning., • Competitive hourly pay based on experience and technical level., • A clear technical-level and career-progression structure., • Structured onboarding and practical training., • Continued coaching and professional development., • The opportunity to expand your treatment and nail-art capabilities., • A premium working environment in the heart of King’s Cross., • High-quality professional products, equipment and treatment protocols., • Staff benefits and service discounts., • The opportunity to grow alongside an ambitious new beauty and hospitality brand., • A supportive, collaborative and standards-led working culture. We welcome applications from both experienced Nail Technicians and developing professionals who have strong foundations, exceptional attention to detail and a genuine desire to grow. Join us in creating a new standard for nail care, hospitality and social beauty in London.

Managing Bookings & Client ServicesScheduling: Book, change, and cancel appointments via phone, email, and digital software.Client Greeting: Welcome guests, give tours, and verify forms or health intake details.Billing: Process payments, handle gift cards, and manage retail sales.Coordination: Match client needs with available therapists and treatment rooms.Supervising & Operational DutiesTeam Leadership: Direct junior front desk staff and monitor shift rotations.Staff Communication: Coordinate with therapists and managers to keep schedules on time.Problem Solving: Resolve guest complaints and document issues for management.Front Desk Upkeep: Maintain daily logs, inventory, and a clean reception area.

Do you have a passion for creating beautiful nails and delivering exceptional client experiences? Join our stunning high-end, modern Beauty Lounge in the heart of Battersea, just a 5-minute walk from Clapham Junction Station. We are seeking an experienced Nail Technician to join our amazing team.What we offer: • A gorgeous, modern, contemporary, heated/air-conditioned beauty lounge, • Friendly and supportive team, • Fully equipped and professional workspace, • Discounted treatments, • Career progression opportunities, • Team socials, • Safe work environment, • Staff kitchen with seating area What we're looking for: • A fully qualified Nail Technician with a minimum of 1 year’s experience in the beauty industry, • Skilled in BIAB, gel manicures, pedicures, and nail extensions, • Able to perform Russian manicures, • Confident in nail prep, cuticle work, shaping, and finishing to a high standard, • Nail art skills are highly desirable, • Strong attention to detail and commitment to quality, • Ability to engage with clients, understand their preferences, and provide tailored recommendations, • Excellent communication and interpersonal skills, • Ability to build and retain a loyal client base, • Friendly, outgoing personality with a proactive approach to client care, • High standards of hygiene, grooming, and presentation, • Reliable, punctual, and professional at all times, • Committed to maintaining a clean, sanitary workspace following all sterilisation protocols, • Willingness to assist with general salon cleanliness, • Ability to handle client enquiries and feedback professionally, maintaining the salon’s 5★ reputation Responsibilities: • Provide exceptional customer service by warmly greeting clients and ensuring a welcoming experience, • Perform high-quality nail treatments including BIAB, gel nails, pedicures, and extensions, • Deliver precise nail prep, shaping, and finishing, • Maintain a clean and organised workstation, • Stay up to date with the latest nail trends and techniques, • Assist with content creation (social media, photos, videos of work), • Please provide examples of your work or a link to your social media/portfolio for us to assess your suitability for the role. Pay: £12-14 per hour