Receptionist / Administrator
2 months ago
London
About Us: We are a high-end salon offering a range of services, including nails, beauty, hair, and a luxurious Turkish hammam experience. Our team is dedicated to providing exceptional service, and we are looking for a professional and friendly receptionist to be the first point of contact for our clients. Job Responsibilities: - Greet and welcome clients with a warm and professional manner.
-Answer phone calls, WhatsApp messages, and emails promptly.
-Book and manage client appointments using our simple and easy-to-use booking system.
-Provide accurate information about our nail, beauty, hair, and hammam services (full training will be provided).
-Handle client inquiries and assist with any rescheduling or cancellations.
-Maintain a tidy and organised reception area.
-Process payments and manage basic administrative tasks.
-Communicate efficiently with the salon team to ensure smooth daily operations. Requirements:
-Fluent in English (spoken and written).
-Russian/Ukrainian and/or Arabic language skills are a big plus.
-Excellent communication and customer service skills.
-Friendly, professional, and well-presented.
-Basic computer skills – ability to quickly learn and use our booking system.
-Ability to multitask and stay organised in a busy salon environment.
-Previous experience in a receptionist or customer service role is preferred but not required. What We Offer:
-Full training on our services and booking system.
-A supportive and friendly work environment.
-Competitive salary.
-Staff discounts on salon services.
-Opportunities for growth within the business. If you think you would be a great fit for this role, we’d love to hear from you!