Receptionist - Fleet Street Clinic

Secrétariat et Administration

il y a 14 heures•213 vues

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Receptionist
We are looking for a Receptionist for our front of house team, providing daily interface between our patients and services and undertaking responsibility for the effective delivery of the non-clinical aspects of our services to our ever-growing patient base.
The Fleet Street Clinic is an independent medical & healthcare clinic based in Central London since 1995, offering excellent medical care in a collaborative, multi-disciplinary environment.
This position is Monday to Friday, 8.45am to 5.30pm with some early and late shifts.
About the Role
Helping the team manage front reception and waiting areas
Dealing with patient bookings and enquiries by telephone, in person, in writing or by e-mails
Undertaking diary management including membership schemes, appointments, visits, payments and corporate client invoicing
Facilitating effective communication and liaison between the front of house reception team, clinical practitioners, laboratory services, corporate administrative staff and Clinic directors
Stock control for non-medical Clinic supplies
Ad hoc administrative tasks
Key holder- assisting with maintaining the security of the Clinic premises
The successful candidate will be able to demonstrate the following key attributes -
Dedication to providing a first-class customer services and patient experience
Ability to use initiative
A friendly, engaging, “sunny personality” and “can do” approach to every day
Ability to prioritise patient welfare, identify areas of risk, anticipate potential problems and mitigate as required in accordance with Clinic protocols
Ability to manage workload under pressure, prioritise tasks, delegate as necessary and follow up progress to ensure tasks are completed in a timely manner
Consistently reliable, well presented and discreet
Fluent in spoken and written English, highly proficient in Microsoft office - Excel and Word
Job Types: Full-time, Permanent
Benefits:
Employee discount
Education:
A-Level or equivalent (required)
Experience:
Receptionist: 2 years (preferred)
Work Location: In person
Pay: £27,000.00-£28,000.00 per year