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Conifer is a leading provider of Hospitality and Security services, partnering with some of London’s most prestigious hotels and serviced apartments. We are currently seeking a Receptionist to join our team at a hotel in Putney. Your Role: As the first point of contact for guests, you will be responsible for delivering exceptional customer service and ensuring smooth front office operations. Key Duties: • Check-in / out, • Process Payments, • Process Reservations, • Reply to guest messages / emails, • Guest relations / Conflict resolution / complaints, • Assist with luggage storage, • Resolve minor maintenance problems Benefits of Working with Conifer • Work in one location in Putney., • Friendly and supportive working environment., • Paid holidays., • Comprehensive training and development opportunities., • Requirements:, • Documented proof of eligibility to work in the UK (ID, proof of address, National Insurance Number)., • Previous experience as a Receptionist or Front Office Representative., • Strong command of the English language., • A positive attitude with a willingness to work and learn., • Knowledge of Opera System., • Experience:1 year (required) How to Apply: If you're interested in starting your career with Conifer, please apply today! • Job Type: Full-time, • Expected hours: 40 per week, • Pay: £13.50 per hour

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

As a Hotel Receptionist (Day and Night Shift), you will:- • Provide a professional and warm welcome to all guests and visitors to the hotel, • Provide exceptional experience service to all guests from check-in through check-out, • Deliver good customer service and provide all the relevant information to all guests and visitors for their stay, • Manage arrivals and departure process professionally and in accordance with the Hotel’s Policy, ensuring payments and billings are correct, • Promote the hotel and its services, • Complete all Front Office administration tasks with accuracy and on time, • Liaise with all departments and communicate effectively with the other teams and assist when necessary, • Good communication skills, • Good customer service skills, • Punctual and well presented, • Able to work shifts, • All applicants must be eligible to live and work in the UK

We are looking to recruit a Guest Service Assistant to join our Front Office Night Team. (11pm - 7am) This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English. The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way. Experience - Previous experience working within a reception environment preferred, but not essential - Skills and Knowledge - Strong Communication skills (verbal, listening, writing), good level of English essential - Pro-active and reliable - Able to work alone and within a team SPECIFIC DUTIES - Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner - Manage all guest queries in a professional and courteous manner - Ensure all banking and cash handling procedures are followed - Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out. - Up-sell whenever possible to increase revenue - Work with other departments on a regular basis to ensure guest satisfaction - Be knowledgeable about all areas of the hotel - Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7.

Sael London is a modern, forward-thinking company dedicated to delivering excellence in every detail. We pride ourselves on creating an exceptional experience for our clients and visitors, combining professionalism with a welcoming atmosphere. About the Role We’re looking for a polished and proactive Receptionist to be the first point of contact for our brand. The ideal candidate will have excellent communication skills, a warm personality, and a keen eye for detail. Key Responsibilities: • Greet and assist clients and visitors with professionalism and warmth, • Manage phone calls, emails, and general correspondence, • Maintain an organized and presentable reception area, • Schedule appointments and coordinate meeting rooms, • Support the wider team with administrative duties as required, • Handle deliveries and liaise with external suppliers or vendors Requirements: • Previous experience in a front-of-house or administrative role (preferred), • Excellent verbal and written communication skills, • Strong organizational skills and attention to detail, • Professional appearance and manner, • Confident using Microsoft Office and other administrative tools What We Offer: • Competitive salary, • A supportive and professional working environment, • Opportunities for development and growth within the company, • A chance to be part of a stylish and innovative London brand