Guest Service Manager

About the job 2º JEFE DE COCINA-MISION: En Finca Serena 5*, estamos en búsqueda de un/a 2º Jefe de Cocina que apoye al Jefe de Cocina en la gestión del equipo y las operaciones diarias de la cocina. Buscamos una persona con experiencia en alta gastronomía, capacidad de liderazgo y pasión por la excelencia culinaria. RESPONSABILIDADES Entre sus principales responsabilidades se incluyen: Coordinar y supervisar la preparación de los platos, garantizando la calidad y presentación según los estándares del chef y del menú. Apoyar en la gestión del equipo de cocina, asegurando un ambiente de trabajo eficiente y colaborativo. Controlar el cumplimiento de las normativas higiénico-sanitarias y de seguridad alimentaria. Gestionar el inventario de alimentos y realizar pedidos en coordinación con el Jefe de Cocina. Verificar la calidad y frescura de los ingredientes. Colaborar en la elaboración de nuevas propuestas gastronómicas y en la mejora continua de la oferta culinaria. Sustituir al Jefe de Cocina en su ausencia. ¿QUÉ TE OFRECEMOS? Contrato fijo-discontinuo. Posibilidades de alojamiento. Jornada completa. Uniforme y una comida por turno incluida. Ambiente de trabajo excepcional y espíritu de equipo. Oportunidades de formación y desarrollo profesional. Posibilidades de crecimiento dentro de la compañía. Department: F&B kitchen About you ¿QUÉ NECESITAMOS DE TI? Formación en gastronomía o cocina profesional. Experiencia mínima de 3 años en cocina, preferiblemente en hoteles o restaurantes gastronómicos. Capacidad de liderazgo y trabajo en equipo. Excelentes habilidades organizativas y de comunicación. Conocimiento de técnicas culinarias avanzadas y tendencias gastronómicas. Vehículo propio. The company UNIQUE: UNREPEATABLE, EXTRAORDINARY, EXCELLENT. Our purpose is to provide excellent service to our customers in exceptional hotels in destinations such as, Madrid, Mallorca, Andalucía and Costa Brava. We take care of our customers, our team, our hotels, the community, and the planet. This vision deserves to be real, every day and in every case. We believe that luxury should be understood as a combination of new experiences, the value of authenticity and the pleasure of simplicity. All this enhanced by sophistication, style, seduction, and warmth. UNIQUE means unrepeatable; That is why we offer our customers an incomparable experience, the entrance to a world made to measure and in which everyone is different and special. Because this is the true meaning of luxury in contemporary hospitality. OUR PEOPLE We are passionate about what we do, and we are aware that results are obtained through the actions we repeat daily. That is why each person on our team is committed to cultivating an attitude of care and dedication. We encourage our teams to reap this attitude and sow it in all aspects of their day-to-day lives. Providing an equitable, fair, sustainable, ethical, and safe environment where they can develop their skills and grow. A continuous effort to maintain equal opportunities in all its aspects, and freedom for and among all members of our team.

About the job Citadines Trafalgar Square London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £26248.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

About the job Will be responsible for working the front line and the handling specific stations as assigned by the superior Chef. The job description entails assisting in overseeing and directing all aspects of the operation of the kitchen and in providing functional assistance to the Sous chef primarily. Ensure proper productivity and high standards of food quality delivery. To ensure that regular on-the-job training is carried so that subordinate staff performs their duties effectively and efficiently. Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking are per standards. Responsible to maintain all standards set forth by Management and establishes the manner and means to train personnel according to standards operating procedures. To ensure a safe and constant food production according to daily needs of our guests as well as company expectations. Oversee all back-of-house operations and be responsible for food production and overall supervision of kitchen activity Maintain and contribute to a positive work environment. Department: F&B kitchen About you Able to speak, read, write, and understand the primary language(s) used in the workplace. Good communication skills, both verbal and written. Able to learn and perform all essential job functions accurately and safely. Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests. Auditory and visual abilities to observe and detect signs of emergency situations. Language required: Spanish. English and Italian are a plus The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

About the job Buscamos un Ayudante de Pastelería apasionado y dedicado para unirse a nuestro equipo. El candidato ideal tendrá un interés genuino en la repostería y una fuerte ética de trabajo. Department: Pastry About you - Experiencia previa en pastelería. - Conocimientos básicos de técnicas de pastelería. - Habilidad para trabajar en equipo y bajo presión. - Atención al detalle y compromiso con la calidad. Language required: Spanish. English is a plus **The company** “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.

Job description We are seeking a skilled Café Manager to oversee the daily operations of our bustling café. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the team towards excellence. Must be barista trained. Duties - Manage all aspects of the café, including staff supervision, customer service, and inventory control - Ensure high-quality food production and preparation standards are maintained - Implement and uphold food safety regulations and hygiene practices - Create a welcoming atmosphere for customers and provide exceptional service - Oversee the training and development of café staff - Handle administrative tasks such as scheduling, ordering supplies, and managing budgets - Handle budgets and ensure cost margins are correct - Ensure Stock Take is done - Hire and train all staff - Qualifications - Previous experience in a supervisory role within a café, hotel, or similar hospitality setting - Proficiency in bartending, food production, and culinary skills - Strong team management and leadership abilities - Knowledge of food safety standards and regulations - Excellent organisational skills with attention to detail If you are a dynamic individual with a passion for delivering outstanding service in a fast-paced environment, we invite you to join our team as a Café Manager. Job Type: Full-time - Pay: £35,000.00-£37,000.00 per year Additional pay: - Yearly bonus Benefits: - Company pension - Discounted or free food - Employee discount Schedule: - Weekend availability Experience: - Hospitality: 3 years (required) - Customer service: 1 year (preferred) - Management: 2 years (required) - Supervising experience: 1 year (required) - Barista: 2 years (required) - Work Location: In person

Reporting to company's CEO. As a Luxury Italian Fashion Brand, we're looking for a Boutique Manager with fashion experience in UK. A talented retailer with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street to build up your merchandising collections within your store to match your customer profile and increase your revenue. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, leading by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Restaurant Supervisor to join our Team in Victoria. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. As a supervisor you will ensuring that the restaurant runs smoothly, providing our guests with a consistently high-quality dining experience. You will also be in charge of both responding to customer complaints and resolving them. - To be passionate about great food, quality service and hospitality - Ensure the efficient and smooth running of the Front of House - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Open/Close the restaurant - Develop strategies for improving our customers’ dining experience - Identify methods our restaurant can use to cut waste, decrease costs, and improve profits - Ensure food and drinks served are of high quality and service is consistent - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills

Rossopomodoro is hiring. We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team.

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

Blake Corporate Limited is a globally positioned professional services firm headquartered in London, United Kingdom, with regional offices in Kenya, Lebanon, and the United Arab Emirates. As a registered trademark, Blake is a trusted name in corporate consultancy, recognized for delivering excellence, integrity, and client-focused solutions. Our experienced consultants and extensive international network allow us to offer end-to-end business, legal, and strategic advisory services across a range of sectors. Position Summary: We are seeking a motivated and detail-oriented Trainee to join our London office. This entry-level position is ideal for early-career professionals eager to develop their expertise in corporate management and office assistant roles. Key Responsibilities: Assist consultants in preparing client proposals, reports, and strategic documentation Support the development and management of client files and internal databases Participate in internal and client-facing meetings, preparing notes and follow-up actions Requirements: Strong written and verbal communication skills Proficiency in Microsoft Office Suite and willingness to learn new software tools High level of discretion, professionalism, and attention to detail A proactive and collaborative approach to problem-solving and learning What We Offer: Exposure to high-impact projects and international client work Structured mentorship and professional development opportunities A diverse and inclusive working environment with a global perspective Potential for growth into a permanent role upon successful completion of the trainee program. How to Apply: Please submit your CV and we will arrange your interview.

Common Pizza - New York City & Detroit Style, Open-Air Pizza Restaurant In Clapham Common A laid-back, open-air hangout serving thin-crust NYC pizzas & deep-pan Detroit pies + mac balls, towering dough bites, drinks and music. We are looking for a Bar Team Leader to join our team, who has a passion for drinks, pizza and working in a team. Previous managerial bar experience is essential, as well as having previously worked in a high volume cafe or restaurant. We are located in the middle of Clapham Common, with an open bar onto a full out-door seated restaurant. This is a very cool place to work! ●Neighbourhood Location - No need to travel into Central! ●28 Days Holiday ●50% Discount - When dining with us with your friends/family ●Free Team Food - On all shifts ●Monthly Competitions ●Pension Scheme ●A Genuine Enjoyable Environment To Work In - We really do care about our people! Apply Now!

We are women's clothing and jewellery brand. We look for a very skilled-creative professional with +5 years of retail experience in any type of luxury brand. Do not waste your time if you are not incredibly well presented, experienced and sharp. You must have previous experience in customer service, online business or luxury sales. Highly skilled and ability to learn. Perfect spoken and written English. A degree in business, art or design will be highly appreciated. Proactive individual who will not limit themselves to what they are asked to do and go the extra mile to thrive sales in the shop floor as well as online. Salary will start at 28,000 plus commissions (400 circa per month but less or more depending on your performance) and will increase on performance and skills.