Reservations and Events

We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS:  Flexible working hours available  Share of service charge  50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores  Apprenticeship schemes to learn while you work  Access to Wagestream for better money management   Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED  6 months+ experience in a similar high-end venue as Host Hostess or floor staff Spotless communication skills and natural guest interaction (Ideally)Knowledge of reservation platform such as Open Table and Collins Ability to manage seating arrangements  Immaculate presentation  WORK SOMEWHERE EPIC  We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate.  Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us. If you are interested in being our new Host Hostess please click apply! R

Please apply only if you have experience as restaurant receptionist About manteca. manteca is a nose-to-tail restaurant founded by Chris Leach and David Carter. It began its life as a pop up in Soho before relocating to its permanent brick-and-mortar address in Shoreditch in 2021. Meaning ‘lard’ in Spanish, manteca champions sustainable practices in every aspect, from whole-animal butchery, hand-rolled pastas, and house-made breads to wood-fired cuts and our own in-house salumeria. Our ethos is minimal-wastage, sustainable cooking which utilises as much of the animal or produce as possible. We are truly supplier led with twice daily changing menus. The wine list celebrates low-intervention and classic fine wines from Italy, broader Europe, and further afield north America. We also have an Amari-focused cocktail list. We relocated to Shoreditch in November 2021 to critical acclaim and have since been recognised with noteworthy awards such as Time Out’s Top 100 London restaurants, the National Restaurant Awards, and a MICHELIN Bib Gourmand. We are proud to be an independent business grounded purely in hospitality backgrounds. We invite all to sit at the table with us. we promote a culture of learning and development, encouraging independent thinkers. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme Responsibilities: - Greet guests upon arrival and departure. - Show guests to their tables and provide menus. - Manage reservations, ensuring to maximize covers. - Accommodate walk-ins and take their details. - Communicate with waiters to inform them of table times. - Provide accurate wait times and monitor waiting lists. - Inform waiters of dietary requirements and special occasions. - Assist waiters in setting up tables for the next bookings. - Build guest profiles in SevenRooms. - Answer calls and address guests’ queries. - Promptly respond to email inquiries and assist guests in making reservations. - Organise large group bookings, from celebratory meals and team dinners to full hires. - Create event sheets for large bookings, ensuring dietary requirements and drinks orders are collected in advance, and distribute them to the team. - Ensure we are prepared for upcoming large bookings by collecting pre-orders and deposits. - Keep track of cancellation and no-show charges. Requirements - Experience managing reservations in a restaurant is required. - Experience with SevenRooms or OpenTable. - Excellent guest-service skills. - Strong communication skills (via phone, email, and in-person). - Exceptional organisational skills. - Ability to problem solve under pressure. - Salary £15 per hour

Looking for a rewarding career in Healthcare or Business? Start your part-time degree today and get ahead in your career! - Choose from a wide range of courses in Healthcare and Business. - Start your degree immediately and study only two days a week - Receive up to £14,000 for financial support - Potentially secure a paid work placement in your desired role and gain industry experience Eligibility: - A valid Passport/ID - Right to live in the UK - National Insurance Number We have campuses in Elephant & Castle, Stratford, Wembley, Croydon, Leicester and Birmingham. Enrol now and start your journey to a rewarding career! #healthcare #business #career #education #degree #parttime #flexible #financialsupport #workplacement #experience #connections #jobseekers #careertree #getahead

Join our Reception Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our Reception & Reservation Team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!