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Reservations Manager - Osteria Angelina

Host & Hostess

14 hours ago57 views

As Reservation Manager, you are the first impression of Osteria Angelina — the voice, the tone, the sense of welcome. You’re not just managing bookings; you’re shaping the guest experience before they even walk through the door.
You’ll own the reservation system, manage guest communications, build relationships with regulars, and help the restaurant operate like a perfectly tuned machine. You’ll be part of the management team, feeding into strategy, logistics, and guest satisfaction and most importantly, bringing energy, warmth, and genuine hospitality to everything you do.


About You


Confident and in control – you understand what it means to own your space
A natural communicator – warm, clear, articulate, and genuinely guest-focused.
Organised, sharp, and system-savvy – you like things clean and efficient.
A people person who builds rapport and remembers the little things.
Calm under pressure – especially during busy times and high-volume bookings.


System Management + Efficiency


Manage and optimise the reservations platform (SevenRooms or Triple Seat)
Track booking trends, pacing, and capacity to maximise smooth flow and covers
Work closely with the GM, floor managers, and kitchen on daily planning
Support walk-in management and waitlists during service times


Collaboration + Culture


Lead and train hosts and receptionists on tone, standards, and presence
Be present during peak shifts to support front desk and greet key guests
Represent the soul and energy of the brand through every touchpoint


Reservations Manager Requirements


Previous experience in a reservations or front-of-house management role
Comfortable with reservation platforms (SevenRooms)
Good knowledge of floor plans, cover management, and guest communication
Strong written and verbal English
A love of good food, good wine, and great people.

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £45,000 – £50,000 yearly

pin icon10 Blossom Street, E1 6PL, London

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Host & HostessLondon

Itameshi Restaurant • 51-250 Employees

Hiring on JOB TODAY since May, 2025

WELCOME TO OSTERIA ANGELINA We are a family owned sister restaurant to Angelina Dalston. An Osteria is a casual restaurant rooted in the Italian tradition of generous hospitality and simple, beautiful food. We celebrate Itameshi, Italian f

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Sergiu BobActive 2 hours ago
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