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  • Deputy General Manager - The 411
    Deputy General Manager - The 411
    hace 2 días
    £36000–£46000 anual
    Jornada completa
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for an exceptional Deputy General Manager with a genuine love for creating atmosphere and culture. If your dream role involves running a neighborhood spot by the day, hosting late night R&B sessions, and bringing people together over pizza and cocktails, then this is the venue for you. At The 411, we're about more than service, we curate experiences. You'll be a natural host, confident leader, and culture driver who thrives on energy, music, late night hospitality done properly. Working closely with the General Manager, you'll help shape the vibe, lead the team from the floor, and ensure every guest feels part of something special, while confidently overseeing licensing compliance, championing safety and responsible service, and maintaining the standards that keep the venue running seamlessly. We Expect You To: • Have pure passion for hospitality and giving guests a wonderful time., • Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion., • Lead joyous, guest focused, shifts; managing everything from atmosphere to standards., • Empower your team to develop through the career pathway, giving clear and example lead feedback., • Obsess over service standards and deliver nothing short of excellence., • Coach, mentor, and inspire with a big heart and a focus on people development., • Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success., • Ensure safety of your guests, your team, and your venue at all times., • Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices., • Adapt and evolve by embracing challenges and thrive in a changing environment., • Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up., • Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: • A proven leader with experience in high volume operations., • A Personal License holder., • Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority., • Energetic, passionate, and resilient – in a new opening this is key to success., • Have a structured mindset, setting clear expectations and empowering your team., • Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success., • Engaged in wider Incipio culture, living and breathing our values., • Curiosity and courage – always questioning, improving, and innovating., • Strong knowledge of licensing laws & running responsible shifts., • Loves logistics, planning & commercially aware., • Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits • Healthcare Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio, • Hugely exciting career development, with opportunities to grow and expand in this role as the business grows, • 10% Bonus capacity paid annually, • Company awards and events, • Sickness & Compassionate Pay, • Incentive trips (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all our venues, • Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Project Adminisitrator (FTC - January start)
    Project Adminisitrator (FTC - January start)
    hace 17 horas
    Jornada completa
    South Kensington, London

    About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. This is a 12 Month Fixed Term Contract starting January 2027 based at our central London office Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Facilities Manager
    Facilities Manager
    hace 16 días
    £12000 anual
    Jornada parcial
    London

    Job Title: Facilities & Operations Manager (Flexible Part-Time) Location: 6 Fitzroy Square, London W1T Salary: £12,000 per annum (Equivalent to 600 hours pa @ £20.00/hour. (12.5 hours per week average) About the Role: The Georgian Group, a heritage charity founded in 1937 to protect and promote Georgian buildings, is looking for a dependable, highly organized, and proactive individual to take operational ownership of our Grade I listed headquarters at 6 Fitzroy Square. This role requires flexibility to balance a highly predictable, gentle core weekly schedule with a flexible pool of hours to support our occasional evening events, room hire and architect-led projects, including oversight of maintenance work. It is an ideal position for an experienced former Facilities/Estates Manager, a retired Office Manager, or an operational professional seeking a high-autonomy, trusted "portfolio" role in the heritage sector. • Core Schedule (6-9 hours/week): Ideally you will be on-site across 2-3 mornings a week (e.g., Tuesday to Thursday, 9:30am–12.30pm) to manage daily operations, open the building when necessary, and oversee incoming contractors., • Flexible Pool : Remaining hours to be deployed flexibly, scheduled in advance to support evening lectures, weekend event setups, or critical structural surveys. Key Expectations: • Building Custodianship: Act as the keyholder and primary contact for our office tenants, visiting service engineers, and inspecting architect., • Operational Control: Maintain office efficiency by monitoring supplies, managing utility check-ins, and resolving day-to-day facilities issues. Management of building maintenance activities and Health & Safety and fire regulation procedures., • Event Support: Coordinate physical logistics and room setup for our historic meetings, exhibitions, and venue hire events. The Ideal Candidate: We are seeking a calm, level-headed approach to office operations and supplier management. Whether you spent your career keeping corporate executives organized or running facilities for a small business, you pride yourself on attention to detail, reliability, and creating a smoothly running environment. 1. Purpose of the Role To maintain the functional excellence, hospitality readiness, and regulatory safety compliance of 6 Fitzroy Square. The postholder acts as the key operational hub of the building—handling relationships with contractors, protecting the physical asset, managing workspace logistics, compliance with building maintenance requirements, and stepping in as an administrative visual presence for tenants and event guests. 2. Hours of Work & Time-Tracking Framework The contract is based on 600 total working hours per year, allocated via a dual-layer structure to preserve organizational agility: • Layer A: Fixed Core Hours (288-432 Hours per Annum) A baseline of 6-8 hours per week dedicated to routine operations. The default operational pattern is Tuesday, Wednesday, and Thursday from 09:30 to 12:30. Exact details to be agreed on acceptance of the role. • Layer B: Banked Flexible Hours The remaining hours to be drawn down by mutual agreement in advance. This pool is specifically reserved for out-of-hours event assistance, structural project oversight, and responding to building emergencies. Both management and the employee will track this pool via a running monthly log to ensure total hours do not exceed 600 without additional overtime authorization. 3. Core Duties & Accountabilities Facilities Management & Building Stewardship • Serve as an official building keyholder; managing opening procedures, securing internal rooms, and overseeing key distribution protocols for authorized visitors., • Act as the primary point of communication for third-party office tenants housed within the building, recording and actioning building maintenance reports., • Liaise directly with the Group’s inspecting architect, surveyors, and specialty historic building contractors to coordinate routine services (gas safety, fire alarm tests, lift maintenance, water hygiene). Maintenance of Health & Safety and fire regulation procedures. Office Operations & Procurement • Monitor inventory and manage the procurement of office consumables, kitchen amenities, and facilities cleaning supplies within pre-approved budget boundaries., • Ensure communal areas, meeting rooms, and office desks remain clean, organized, and physically safe for staff and the public., • Oversee on-site waste management arrangements and coordinate periodic recycling collections. Event Logistics & Meeting Support • Lead the physical layout adjustment (moving tables, configuring seating, testing basic AV inputs) for board meetings, public lectures, and corporate venue hire bookings., • Coordinate on-site building access for event caterers, equipment delivery staff, and external venue clients. 4. Person Specification (Skills, Experience, & Attributes) • Experience: Demonstrated background in office management, executive administration, high-level hospitality operations, or small-scale facilities oversight., • Competencies: Strong interpersonal diplomacy; comfortable dealing firmly but politely with external maintenance contractors and institutional tenants., • Physical Capability: Capability to safely execute light manual handling tasks, including setup and breakdown of chairs and folding tables for event configurations., • Reliability: Absolute dependability regarding timekeeping, building security integrity, and holding physical keys to a historic property.

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  • Sound Engineer
    Sound Engineer
    hace 22 días
    £15–£20 por hora
    Jornada parcial
    London

    Taste of Southern Africa manages and runs live music shows and workshops through their London-based African marimba band. Our music is rooted in southern African traditions, and we would love to hear from anyone who has a genuine passion for world music, and wants to help a growing band in delivering excellent sound experiences. Job Overview We’re seeking a dynamic Live Sound Engineer and Band Assistant to bring energy, precision, and creativity to our vibrant performances. In this role, you’ll be the heartbeat of the audio setup, ensuring every note resonates perfectly while supporting band members with technical expertise and logistical coordination. This paid position offers an exciting opportunity to work behind the scenes of live events, blending technical mastery with team collaboration to deliver unforgettable musical moments. Responsibilities • Set up, operate, and troubleshoot live sound equipment including mixing consoles, microphones, amplifiers, and speakers to achieve optimal audio quality during performances, • Collaborate closely with the band to understand and master their sound preferences and adjust settings accordingly for each show, • Manage stage logistics by assisting band members with equipment setup, and ensuring smooth transitions between acts, • Monitor audio levels throughout performances, making real-time adjustments to maintain clarity and balance, • Maintain all audio gear in excellent condition, performing routine inspections and troubleshooting technical issues promptly, • Provide the band with general logistical support with typical event related tasks such as help with finding parking, ensure band has waters on stage etc, • Capture video content and pictures for social media, • BIG PLUS (but not necessary) Utilize video editing and graphic design tools like Adobe Premiere, Final Cut Pro, Adobe Photoshop, Illustrator, InDesign, and After Effects for promotional content or visual presentations when needed, • BIG PLUS (but not necessary) Experience with lighting shows Requirements • Excellent weekend availability during summer, • Willingness to travel as our shows are all around the country, • Proven experience as a live sound engineer with a strong understanding of live sound and PA systems, • Familiarity with professional audio equipment including mixing consoles, microphones, PA systems, and digital audio workstations, • Ability to troubleshoot technical issues swiftly during live performances to minimize disruptions, • Strong organizational skills to coordinate equipment logistics and support band members effectively, • Excellent communication skills for collaborating with performers, crew members, and event staff, • BIG PLUS (but not necessary) - Driver's license and happy to drive, • BIG PLUS (but not necessary) - Your own PA system or equipment that we could use if/when necessary Join us in creating joyous live music experiences! This role offers a chance to develop your technical skills while working in a lively environment that celebrates creativity and teamwork. We are a family and we really want someone who can have a laugh with us and genuinely enjoys what they do, and a passion for creating excellent sound experiences for the band and the audience. We look forward to hearing from you!

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  • Driver with Van
    Driver with Van
    hace 1 mes
    £35000 anual
    Jornada completa
    London

    Job Overview We are seeking a motivated and reliable Driver with Van to join our dynamic delivery team. In this energetic role, you will be responsible for safely transporting goods and packages to various locations, ensuring timely deliveries while maintaining excellent communication with customers and team members. Your enthusiasm and commitment will help us deliver exceptional service and keep operations running smoothly. This position offers an exciting opportunity to be a vital part of a fast-paced logistics environment where your driving skills and positive attitude make a real difference. Responsibilities • Safely operate a commercial van to deliver goods and packages to designated locations within scheduled routes, • Load and unload items, often requiring heavy lifting, ensuring items are secured properly for transit, • Follow all traffic laws, safety regulations, and company policies during every journey, • Communicate effectively with dispatchers, customers, and team members to coordinate deliveries and resolve issues promptly, • Conduct routine vehicle inspections before and after shifts to ensure safety and proper functioning of the van, • Maintain accurate delivery logs, receipts, and documentation for each trip, • Assist in warehouse activities when necessary, including inventory management and order picking Qualifications • Proven delivery driver experience with a strong understanding of commercial driving regulations, • Valid driver’s license appropriate for operating a van in your region; clean driving record preferred, • Experience in warehouse operations or logistics is a plus, especially involving heavy lifting or physical handling of goods, • Excellent communication skills to interact professionally with customers and team members, • Ability to navigate efficiently using GPS or maps, demonstrating good route planning skills, • Physical ability to lift heavy packages safely and perform manual handling tasks as needed, • Strong attention to detail and commitment to safety standards Join us as a Driver with Van and become an essential part of our delivery network! Your dedication will help us provide outstanding service while advancing your career in a lively, supportive environment.

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