Senior Waiter / Supervisor - Sanzio - London

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Exciting opportunities have arisen for an enthusiastic and self-motivated Supervisor to join the Novikov Asian Restaurant. Novikov Restaurant & Bar is located in Mayfair and it is one of the most popular and successful restaurants in Central London with two distinct restaurants and a stylish Lounge Bar. In return we will offer: • Highly competitive remuneration package, • “Refer a friend” bonus scheme, • “Holiday on your birthday” bonus scheme, • Discounts on dining in the restaurant, • Staff meals/coffees/teas are provided when working a shift, • Online and in-house training programs, • Opportunities to progress your career within Novikov Restaurant & Bar. The ideal candidate will need to have a deep knowledge of Italian cuisine. We look forward to receiving your application. Supervisor - Full time Immediate start

Supervisor Wanted – Join Our Team! We are currently seeking a motivated and experienced Supervisor to lead our team and ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys supporting both staff and customers. Key Responsibilities: • Oversee daily operations and ensure high standards are maintained, • Supervise, support, and motivate team members, • Handle customer inquiries and resolve issues professionally, • Assist with staff scheduling, training, and performance management, • Ensure compliance with company policies and safety regulations Requirements: • Previous supervisory or leadership experience preferred, • Strong communication and organisational skills, • Ability to work under pressure and make effective decisions, • A positive attitude with a hands-on approach What We Offer: • Competitive pay, • Opportunities for career progression, • Supportive and dynamic work environment If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Coffee Shop Supervisor to join our team at Suzette, our garden coffee shop in Victoria. Suzette is a welcoming coffee shop offering quality coffee, fresh food and a friendly, relaxed customer experience in the heart of Victoria. We are looking for the right person to join the team and help ensure the smooth day-to-day running of the coffee shop. You will be hands-on, supportive and able to lead by example while maintaining excellent standards of customer service. A good understanding of hospitality, great coffee and friendly customer service is essential. At Suzette, we aim to offer high-quality products and a warm, efficient service in a busy environment. As a Coffee Shop Supervisor, you will help ensure the coffee shop runs smoothly and that our guests consistently receive a high-quality experience. You will support the team during service, oversee daily operations and deal with customer queries or complaints professionally and effectively. Key Responsibilities: • Be passionate about great coffee, quality food, service and hospitality, • Ensure the efficient and smooth day-to-day running of the coffee shop, • Provide exceptional customer service and lead the team to do the same, • Support and motivate the team during busy service periods, • Prepare and serve high-quality coffee and drinks when required, • Ensure food and drinks are served to a consistently high standard, • Respond to customer queries and complaints quickly and professionally, • Open and close the coffee shop when required, • Maintain high standards of cleanliness, organisation and presentation, • Ensure excellent standards of personal hygiene, appearance and professionalism, • Monitor stock levels and assist with ordering and stock control, • Help reduce waste, control costs and improve overall efficiency, • Ensure food safety, health and safety procedures are followed at all times, • Help train and support new team members, • Maintain a clean, welcoming and well-organised coffee shop environment, • Work closely with management to continuously improve the customer experience Qualifications: • Previous experience in a supervisory role, preferably within a coffee shop, café or restaurant, • Barista experience and good coffee knowledge, • Strong customer service skills, • Good knowledge of food safety and hygiene standards, • Ability to work efficiently in a fast-paced environment, • Ability to multitask and prioritise effectively, • Strong communication and interpersonal skills, • Positive, proactive and hands-on attitude, • Reliable, organised and confident leading a small team Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Job Ref: COL1259 Branch: The Round Café Peckham Rye Location: The Round Café Peckham Rye, London (South East) Salary/Benefits: £15.10 per Hour Contract type: Permanent Hours: Full Time Shift pattern: 5 days a week - weekend included Posted date: 25/08/2026 Closing date: 25/09/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a Senior Café Supervisor to play a key role in daily operations, support the management team, and guide the café team in delivering exceptional service. This is a fantastic opportunity for a strong hospitality leader ready to take on more responsibility. What You'll Be Doing: • Supporting the management team – ensuring smooth daily operations and high service standards., • Leading, training & developing the team – mentoring colleagues and ensuring a positive team environment., • Driving service excellence – ensuring every customer enjoys a warm, engaging, and efficient experience., • Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising., • Supervising food safety & hygiene standards – ensuring compliance and a well-organised workspace., • Monitoring stock & assisting with orders – supporting stock take and replenishment., • Assisting with team scheduling – ensuring the café is optimally staffed for the week based on sales forecasts., • Bringing energy & enthusiasm – fostering a positive, team-focused work environment. What We're Looking For: • An experienced hospitality professional – with experience as a Café Supervisor or similar leadership role., • A hands-on and proactive team player – able to motivate and guide staff while still following management direction., • A detail-oriented professional – focused on delivering excellence in presentation, service, and operations., • A problem-solver – able to think on your feet and handle the unexpected, • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated hospitality professional looking for a supervisory role in a thriving café environment, we'd love to hear from you. Our neighbourhood cafe restaurant in Peckham Park radiates warmth for all the community. Enjoy our seasonal menus in the tranquil Round Cafe, from Bacon Baps to Superfood Salads. Our retro Ice Cream Parlour brings joy to the playground in the warmer months and of course enjoy our signature specialty coffee throughout the year.