Supervisor / Assistant Manager - Gracie's Hampstead - London

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We're searching for a passionate Private Dining Room Manager This is a great opportunity to join a dynamic and supportive team and become part of something special. Benefits & rewards: • Competitive Industry pay (based on salary & Tronc), • Additionally, all managers receive an element of variable tronc, • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Free food and drinks to the same standard that we serve our guests when you are working., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Private Dining Room Manager : • Manage all private dining events, ensuring exceptional service from enquiry to departure., • Build strong relationships with guests, corporate clients and event organisers., • Work closely with the Events Manager to ensure all private dining bookings are accurately planned, communicated and executed., • Review and fully understand all function sheets, ensuring every event requirement is communicated clearly to the restaurant, kitchen and bar teams., • Maximise revenue by driving private dining sales and increasing occupancy., • Lead, inspire and develop the team, maintaining The Ivy Collection's exceptional service standards., • Ensure all function rooms are presented to the highest standard before every event., • Conduct pre-event briefings and post-event reviews to continuously improve service., • Handle guest feedback professionally, resolving issues quickly and effectively., • Ensure compliance with food safety, licensing, health & safety and company procedures., • Act as the main operational contact during private dining events, ensuring smooth service and promptly resolving any issues, • Work collaboratively with senior management to identify new business opportunities and enhance the guest experience. About you: • You have 2 years + of experience in this position, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are a real team player, • You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Talent Acquisition Manager London | Full-time | Office Based with Occasional Site Visits Thesleff Group is looking for a proactive, connected and commercially minded Talent Acquisition Manager to join our growing Head Office team and lead recruitment across one of London's most exciting hospitality groups. This is an excellent opportunity for an experienced recruiter who is passionate about people, hospitality and finding exceptional talent. Working closely with our Head of People, Operations, General Managers, Head Chefs, Marketing and Learning & Development teams, you will take ownership of the end-to-end recruitment journey across our growing portfolio of luxury and lifestyle hospitality brands. Our portfolio includes Los Mochis Notting Hill, Los Mochis London City, Sale e Pepe, Sale e Pepe Mare, MA/NA Mayfair, Viajante87 and Bad Boy Burritos, alongside several exciting new concepts currently in development. This is much more than a traditional recruitment role. We are looking for someone who is naturally curious and always looking ahead. Someone who enjoys building relationships, discovering great talent before they are actively looking, experimenting with new sourcing channels and creating a recruitment strategy that reflects the individuality and ambition of our brands. You will play a key role in building the teams behind our guest experience, while helping to shape how Thesleff Group attracts, engages and develops talent as we continue to grow. What you will do • Lead end-to-end recruitment across the Thesleff Group, from attraction and sourcing through to offer and onboarding., • Build and maintain a strong pipeline of exceptional candidates across front of house, culinary, management and support roles., • Proactively identify and engage talent through LinkedIn, professional networks, referrals, CV databases, social media, industry contacts and creative new channels., • Develop recruitment strategies for high-volume hiring while maintaining the quality and individuality expected of luxury and lifestyle brands., • Partner with hiring managers to understand their needs, challenge briefs where appropriate and agree effective sourcing strategies., • Manage the interview, selection, reference and offer processes with pace, consistency and attention to detail., • Create a market-leading candidate experience at every stage., • Work with the People and L&D teams to connect recruitment with onboarding, talent development and future career opportunities., • Collaborate with Marketing and Operations to develop creative attraction campaigns and compelling recruitment content., • Manage recruitment channels and budgets, ensuring activity is innovative, cost-effective and delivers a strong return on investment., • Use our ATS to maintain accurate records, manage vacancies and track candidates through each stage of the process., • Produce clear recruitment reports and insights, including time-to-fill, source effectiveness, conversion rates, cost-per-hire, candidate flow and quality of hire., • Use data, AI and recruitment technology intelligently to improve sourcing, efficiency and decision-making., • Continually review the recruitment process and recommend practical improvements to the Head of People and operational leadership team. About you You are a proactive and naturally curious recruiter who enjoys finding people others have missed. You are equally comfortable speaking with a senior hospitality professional, a rising chef, a venue manager or someone taking their first step into luxury hospitality. You will bring: • Proven experience managing recruitment in a high-volume hospitality, lifestyle, retail, hotel or similarly fast-paced environment., • An exceptional understanding of the London hospitality scene and a strong network of relevant talent., • Experience recruiting for luxury, premium or lifestyle brands, with a clear understanding of the standards and expectations involved., • A demonstrated ability to proactively source talent rather than relying solely on applications. Strong knowledge of ATS/talent-funnel systems, with expert-level confidence using recruitment data and reporting., • A genuine interest in AI and emerging recruitment tools, and the ability to use technology thoughtfully and effectively., • Excellent interviewing, influencing and relationship-building skills., • Strong commercial awareness and the ability to balance speed, quality and cost., • Excellent organisation, follow-through and attention to detail., • The confidence to advise and challenge hiring managers constructively., • A positive, open and solutions-focused approach., • Energy, warmth and a genuine love of interacting with people., • A passion for talent scouting, creative sourcing and discovering new avenues to reach exceptional candidates. Above all, you will be someone who sees recruitment as relationship-building, brand-building and future-building—not simply filling vacancies. What We Offer • Private Medical Insurance, • 10 days fully paid sick leave, • 28 days annual leave, • Pension Scheme, • Career progression within a rapidly expanding hospitality group, • Salary sacrifice, • Study support, • 50% discount across our restaurants when dining with family and friends, • Ongoing learning and professional development, • A collaborative, creative and people-focused culture, • The opportunity to work with some of London's most recognised hospitality brands Why join Thesleff Group? You will join a passionate and ambitious People team at an exciting stage of growth, working across a collection of distinctive luxury hospitality brands. You will have the opportunity to influence our recruitment strategy, build meaningful relationships across London's hospitality community and help shape the exceptional teams behind some of the city's most exciting venues. If you are connected, curious, positive and passionate about finding outstanding talent, we would love to hear from you. To apply, please send your CV and a short note explaining why you would be the right person to lead recruitment for Thesleff Group.

An opportunity for an experienced and approachable leader with a genuine love of hospitality and love of beautiful, ingredient-led food. Granger & Co. is looking for a Manager to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Assistant Restaurant Manager, you will lead the front-of-house team in delivering warm, generous and confident hospitality. You'll ensure smooth and organised service, support the team in creating a welcoming atmosphere, and work with pace and attention to detail throughout the day. You'll contribute to daily operations, from managing service flow and handling guest enquiries to supporting training, rostering and quality control. You will also champion our seasonal, ingredient-led menu, guiding guests and supporting the team in understanding our food, producers and values. You will have support and training in administrative tasks from the restaurant management team and our hands-on operations team. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You take pride in leading a team that delivers excellence with care, warmth, and professionalism. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You care about good food, love learning about ingredients and producers, and enjoy sharing that passion with both guests and colleagues. Above all, you value generosity, teamwork and creating a supportive space where people can do their best work. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay (after 40 weeks of service)., • Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

We at The Good Reader in Crouch End, N8 are looking for hospitality professionals to join our wonderful team in Supervisor roles in the coming weeks. The ideal candidate will have a minimum of one years experience at supervisor level within gastropubs and or restaurants. We're looking for people who care about providing wonderful service and is proud of the produce they work with, and can help us to continue to build the consistent output we strive for at all times. The role requires experience in Gastropubs with an ability to work both the bar & floor. Responsibilities include opening & closing of the business and supporting the management team throughout the busier shifts throughout the weekends. Competitive hourly rates & very positive Tronc based on experience for the right candidate and potential for professional progress as well in a creative and growing independent company. It's a hugely positive space to work in with a very strong output, staff discounts, wine training, supplier trips and Group outings! We're a family business and are passionate about building an inclusive and family driven environment within our teams so if this appeals to you and you have a strong desire to work then please apply!

Restaurant Supervisor - Borough Salary - Up to £17.50 per hour BAO Borough is looking for a Restaurant Supervisor to help lead smooth, joyful service and support the front of house team on shift. This role is perfect for someone who’s confident on the floor, great with people, and ready to take the first step into a leadership position. The Restaurant Located at the edge of Borough Market. BAO serves innovative Asian dishes in an informal, fast-paced,BAO Borough has Yakitori grill, grab & go hatch and Karaoke room. Bao's goal is to create restaurants that offer a different experience to each other, inspired by our founder's upbringing and travels around Asia. Each restaurant within the group has a unique menu and a different story. The Position At BAO, we care deeply about creating memorable experiences - for our guests and our teams. As Supervisor, you’ll help set the tone during service, lead by example on the floor, and support your manager in keeping things running smoothly. You’ll be someone the team can rely on, whether that’s training new starters, running a busy section, or jumping in wherever needed. It’s a hands-on role with real opportunity to grow. What you’ll be doing: • Supporting the FOH team during busy shifts and acting as shift lead when needed, • Running sections and helping keep service smooth, efficient, and joyful, • Training new starters and sharing knowledge with the team, • Handling guest feedback and ensuring high standards of service and presentation, • Supporting managers with floor plans, checklists, and daily briefings, • Being a reliable and positive presence on the floor What we’re looking for: • Experience in a busy, quality-led restaurant - ideally as a senior waiter or supervisor, • Confident leading a section and supporting others on shift, • Clear, friendly communication and a calm approach under pressure, • A great team player who’s happy to jump in wherever needed, • A desire to grow and take the next step in your hospitality career The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

We're growing, and we'd love you to grow with us! Exciting things are happening at Elevate Wellness! As we continue to expand and bring our wellness experience to new locations across London, we're looking for passionate, ambitious and inspiring General Managers to join us on this journey. This is a fantastic opportunity to become part of a growing brand, make a real impact and play an important role in shaping our future. We're looking for leaders who love hospitality, genuinely care about people and know how to run a successful business. People who bring energy, take ownership, inspire their teams and are excited to grow alongside us. About Elevate Wellness At Elevate Wellness, we're passionate about making wellness part of everyday life through great products, exceptional customer experiences and a positive, energetic environment. As we continue to grow, we're looking for an experienced, passionate and commercially driven General Manager to lead one of our London locations. We're looking for someone who loves hospitality, genuinely cares about people and knows how to run a successful business. Someone who can inspire a team, deliver outstanding standards and take real ownership of their store's performance. The Role As General Manager, you'll take full ownership of your store's day-to-day operations, commercial performance, people development and customer experience. This is much more than managing shifts. You'll be leading your own business within Elevate, building a high-performing team, understanding your numbers and continuously looking for ways to improve. You'll work closely with our Operations Manager and wider team to deliver strong results while bringing the Elevate brand and values to life. What You'll Be Doing People & Leadership • Lead, motivate and develop a high-performing, engaged team., • Create a positive, supportive and accountable working environment., • Take ownership of recruitment, onboarding, training and team development., • Coach your management team and build future leaders., • Manage performance, attendance and employee development., • Build a culture where people feel valued, supported and proud of their work. Commercial Performance • Take full ownership of your store's financial performance., • Deliver sales, labour, COGS and profitability targets., • Understand your KPIs and use them to make informed business decisions., • Manage rotas effectively, balancing productivity with great customer service., • Control stock, ordering, waste and operational costs., • Identify opportunities to grow sales and improve profitability. Operational Excellence • Ensure the store runs smoothly, efficiently and consistently every day., • Maintain exceptional product quality, presentation and service standards., • Take ownership of food safety, health & safety and compliance., • Ensure company procedures and operational standards are consistently followed., • Oversee stock management, equipment maintenance and operational systems., • Successfully implement new product launches, promotions and business initiatives. Customer Experience • Create an exceptional experience for every customer., • Lead by example, delivering friendly, knowledgeable and efficient service., • Coach your team to deliver consistently high standards., • Use customer feedback to continuously improve the experience., • Build strong relationships with customers and the local community. What We're Looking For We're looking for a confident, hands-on leader who combines strong people skills with commercial awareness. You'll ideally bring: • Previous experience as a General Manager or in a similar leadership role within hospitality, food-to-go, coffee or fast-casual dining., • Strong understanding of financials, labour costs, stock control and profitability., • Proven experience leading, coaching and developing successful teams., • Excellent organisational and problem-solving skills., • Strong knowledge of food safety and operational compliance., • Confidence working with KPIs, budgets and performance targets., • A proactive, solutions-focused approach and genuine sense of ownership., • Passion for delivering exceptional customer experiences. Most importantly, we're looking for someone with the right attitude, energy and leadership mindset. What Makes a Great Elevate General Manager? You take ownership rather than waiting for direction. You know your numbers and understand what drives performance. You lead by example and bring out the best in your people. You care about the little details that make a big difference. You enjoy improving processes, solving problems and making things better. And you understand that a successful business starts with a great team. Why Join Elevate? • Be part of an exciting, growing wellness brand., • Take real ownership of your store and its performance., • Work in a people-focused, supportive and ambitious environment., • Have the opportunity to influence how we operate and grow., • Develop your leadership skills and progress as the business expands., • Work closely with an engaged leadership team that values ideas, initiative and continuous improvement. Ready to Elevate Your Career? If you're a passionate hospitality leader who loves developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.