Waiter / Waitress - KTT LTD - London

Restaurant Manager Italian Restaurant – Fiorenza Restaurant, London Overview We are seeking a highly experienced and commercially minded Restaurant Manager to lead the operations of our premium Italian restaurant located in the Southwark area. This role requires a confident leader with a proven track record in delivering exceptional service standards, managing high-performing teams, and driving operational excellence. The successful candidate will have a minimum of 5 years’ experience in restaurant management, strong systems knowledge (including Toast POS), and a deep understanding of high-end hospitality standards. This is a full-time, permanent position, requiring full flexibility. Key Responsibilities • Lead and oversee all front-of-house and operational activities, ensuring seamless day-to-day service, • Set, maintain, and continuously improve high-end service standards across the restaurant, • Recruit all necessary staff for the restaurant, including workforce planning, interviewing, and onboarding, • Train, develop, and retain staff, with a strong focus on upselling techniques, product knowledge, and revenue generation, • Ensure the team delivers confident, consistent upselling while maintaining a premium guest experience, • Plan, coordinate, and manage private events, group bookings, and special functions, ensuring smooth execution from enquiry to delivery, • Design and manage staff rotas in line with business needs and labour cost targets, • Conduct regular performance reviews and implement training and development plans, • Manage ordering, supplier relationships, stock control, and inventory audits, • Ensure accurate use of the Toast POS system, including reporting, cash control, and compliance, • Monitor KPIs, sales performance, and operational costs, implementing strategies to maximise profitability, • Handle customer feedback and complaints with discretion and professionalism, • Ensure full compliance with UK health & safety, food hygiene, licensing, and employment regulations, • Work closely with the kitchen management team to ensure quality, consistency, and efficient service delivery, • Maintain a strong floor presence during service, leading by example Requirements • Minimum 5 years’ experience as a Restaurant Manager or General Manager in a quality or high-end restaurant, • Proven experience in recruiting, training, and leading hospitality teams, • Demonstrated success in training staff on upselling and increasing average spend per cover, • Experience in planning and managing restaurant events and group bookings, • Strong operational, financial, and organisational skills, • Excellent knowledge of service standards, food safety, and compliance requirements, • Hands-on experience with Toast POS (essential), • Experience with stock management, ordering systems, and supplier negotiation, • Ability to analyse reports and make data-driven decisions, • Strong leadership and people-management skills with a coaching mindset, • Excellent communication, organisational, and problem-solving abilities, • Fully flexible availability, including evenings, weekends, and public holidays, • Eligibility to work in the UK Salary & Benefits • Salary: £35,000 – £50,000 per annum, depending on experience and qualifications, • Job Type: Full-time, Permanent, • Location: In person – Southwark, London, • Benefits:, • Flexitime, • Career progression within a growing hospitality business

KT&T is currently recruiting experienced Hotel Receptionists to work in hotels located in Central London. We are looking for candidates with previous hotel reception experience and hands-on experience using OPERA PMS. Experience: Previous hotel reception experience required OPERA PMS: Essential Key Responsibilities: • Welcoming guests and providing a professional and friendly service, • Managing check-in and check-out procedures using OPERA PMS, • Managing reservations, room allocations and guest enquiries, • Processing payments and maintaining accurate guest records, • Handling telephone calls and emails, • Responding to guest requests and resolving issues professionally, • Liaising with housekeeping and other hotel departments, • Maintaining high standards of customer service at all times Requirements: • Previous Hotel Reception experience is essential, • Previous experience using OPERA PMS is essential, • Good spoken and written English, • Excellent communication and customer service skills, • Professional and well-presented manner, • Good organisational and IT skills, • Ability to work efficiently in a busy hotel environment, • Flexible to work shifts, including weekends and bank holidays, • Right to work in the UK

Location: Fiorenza Restaurant, London Salary: From £37,000 per year (depending on experience) Job Type: Full-time, Permanent About the Role Fiorenza Restaurant is seeking a talented and experienced Chef to join our established Italian restaurant in London. This is an excellent opportunity for a passionate professional with strong culinary and leadership skills to work in a fast-paced, high-quality kitchen environment, delivering authentic Italian cuisine to the highest standards. Key Responsibilities • Prepare and present high-quality, authentic Italian dishes, • Support the development of seasonal menus in collaboration with management, • Supervise and coordinate kitchen staff to ensure smooth daily operations, • Maintain exceptional standards of cleanliness, hygiene, and food safety, • Manage inventory, stock rotation, and food cost control, • Ensure compliance with all health and safety regulations, • Work efficiently under pressure while maintaining attention to detail Candidate Requirements • Minimum 12 months’ experience as a Chef in a 5-star dining environment or similar hospitality setting, • Strong knowledge of authentic Italian cuisine, including cheeses, meats, oils, wines, and traditional cooking techniques, • Proven leadership and team-working abilities, • Experience working in a high-pressure kitchen environment, • Strong organisational and multitasking skills, • Enthusiastic, dedicated, and committed to career development in high-end restaurants, • Demonstrated ability to uphold high culinary and operational standards Salary & Benefits • Competitive salary from £37,000 per annum, dependent on experience and qualifications, • Opportunities for career progression within a growing hospitality business How to Apply If you are an experienced and passionate Chef with a love for Italian cuisine and a commitment to excellence, we would love to hear from you.

Hotel Handyman – CENTRAL LONDON HOTELS 🏨 We are currently looking for an experienced Hotel Handyman to work in hotels across Central London. We would like to hear from reliable and experienced candidates with a strong background in hotel maintenance and Planned Preventive Maintenance (PPM). 🛠️ Key Maintenance Duties The successful candidate should have experience in: • Grouting replacement, • Silicone replacement, • Painting and decorating works, • General PPM (Planned Preventive Maintenance) activities, • General hotel maintenance and repairs, • Maintenance of fixtures, fittings and guest rooms, • Carrying out routine inspections and identifying maintenance issues, • Completing maintenance tasks to a high standard 👷 Candidate Requirements • Previous experience as a Handyman / Maintenance Operative, • Hotel maintenance experience is highly desirable, • Practical experience with grouting, silicone and painting, • Good understanding of general PPM activities, • Reliable, punctual and professional, • Good attention to detail, • Able to work independently and as part of a team, • Right to work in the UK 📍 Location Central London

We’re a well-located Italian ristorante known for great food, good vibes, and a friendly, supportive team. Why You'll Love It Here:✅ Prime Location – Easy to reach, in a lively area!✅ Friendly & Supportive Team – Work with people who feel like family.✅ Great Pay + Tips – Your hard work is valued and rewarded.✅ Shift Flexibility – Work in structured shifts without late-night surprises.✅ Growth Opportunities – If you love what you do, we’ll help you grow! The Role:We’re looking for a Waiter/Waitress who is:🍽️ Warm & welcoming – You love making guests feel at home.🍽️ Fast & efficient – You thrive in a busy restaurant.🍽️ Team-oriented – You enjoy working with friendly colleagues.🍽️ Flexible & reliable – Available for shift work.

* This is a part time role As a Waiter/Waitress, you will deliver warm, knowledgeable service and guide guests through the menu and drinks offering. Key Responsibilities • Welcoming and looking after guests throughout their visit, • Confidently taking and delivering food and drink orders, • Maintaining strong menu and product knowledge, • Supporting smooth service flow and pace, • Working closely with bar and gastro teams, • Able to work rotating shift patterns which includes earlies and lates About You • Minimum 1 year hospitality service experience preferred, • Friendly, professional, guest-focused approach, • Strong communication and interpersonal skills, • Ability to work calmly in a fast-paced environment, • Interest in quality food and drink service

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

We are a group of 3 Italian restaurants in Belgravia with an excellent clientele and location. We can provide an attractive/flexible rota of approximately 7 shifts a week (3 lunches, 4 dinners). We provide high quality staff meals and service charge is shared amongst the team. Italian speakers preferable with English language skills. Paid weekly

The Role We are looking for a Waiter/Waitress to join our fantastic Wagtail Rooftop and Restaurant team! If you are charismatic, love interacting with guests, and passionate about what you do, then we want to hear from you! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC Perks • Flexible working hours available, • Share of service charge, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme - work with your friends!, • Money off your shopping at many high street stores, • Apprentice schemes to learn while you work, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action service, • Group wide Learning and Development opportunities Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you!About you • Prior experience in a similar role would be ideal, • A fantastic attitude and interest to learn, • Good level of English and communication skills, • Ability to provide exceptional experiences to our guests Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. • We pride ourselves on the exceptional service that we provide to all of our guests, • We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life, • All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

As a Front house worker you are going to be the face of our business. We are looking for an enthusiastic person who Enjoys working in a face paced working environment. We are a popular Turkish restaurant based in Balham. Duties Include: Taking orders from customers Answering questions about menu items, food allergies and food substitutions Giving customers suggestions for food and drinks and telling them about any special menu items Communicating with customers to ensure satisfaction and resolve any complaints Processing customer payments Removing dirty dishes from tables to avoid clutter while customers are eating Cleaning tables after customers have finished their meals. .