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  • General Manager
    General Manager
    hace 12 horas
    Jornada completa
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 3 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Frontend Senior Developer
    Frontend Senior Developer
    hace 4 días
    Jornada completa
    Greenwich, Greenwich

    About us We're committed to helping companies look their best to potential candidates. We only grow if our users succeed --- we're dedicated to giving users all the tools they need to recruit successfully. We love to help make them feel like heroes at their companies ❤️ We want companies to have more time to spend on the relationship between their teams and candidates and to improve the overall quality of their recruitment experience. About the role We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning closing and end-to-end activation. A competitive, high energy, motivated individual who enjoys a challenge whilst acting with integrity at all times. Sound exciting? You might just be the one we're looking for 🌟 What you'll be doing • Outreaching prospects with multiple touch points across channels, focusing on cold-calling, • Developing and executing a robust lead-sourcing strategy, identifying key verticals, diversifying your prospects base, and maintaining consistent activity levels, • Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities, • Using solution-based selling to understand customer needs and communicate the value proposition, • Becoming a product expert, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need • Fluency in English, • 3+ year of commercial experience, particularly in outbound sales and prospecting, • Excellent communication skills and articulation over the phone, • Proven determination and accountability in a fast-paced start-up environment, • Curiosity and an attitude of a quick data-oriented learner who thrives in a dynamic, collaborative environment, • Effective time management and organisation skills to balance customer engagement, deal closing, and CRM administration Nice to have • A degree in finance or a business related subject, • An entrepreneurial, problem-solving mindset, • To be a deal closer with a positive, creative, and innovative attitude, • Experience in a reputable start-up, • Excellent cross-functional project management skills for navigating complex sales environments and communicating with decision makers at all levels Benefits • Financial benefits that show we value your work, • Medical insurance for you and your close ones, • Flexibility to work from home, the office or abroad, • Exciting events year-round so you can get to know your team

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  • Income and Business Support Officer
    Income and Business Support Officer
    hace 8 días
    £14 por hora
    Jornada completa
    London

    Job Title: Income & Business Support Officer Employer: Oak Housing Contract: 6-Month Temporary (with potential to become permanent) About Oak Housing Oak Housing is a for-profit housing association providing affordable homes and services to low-income households. We are a customer-focused organisation committed to delivering high-quality housing services while maintaining strong financial and regulatory standards. Role Overview Oak Housing is seeking an enthusiastic and reliable Income & Business Support Officer to join our team on a 6-month temporary basis, with the potential to move into a permanent role. This role is ideal for someone at the start of their professional career who is looking to gain practical experience in business support, income administration, compliance, and customer service within a housing environment. Full training will be provided. Reporting to the Income Accounts Manager, the postholder will support day-to-day income and administrative activity while acting as a helpful first point of contact for customer enquiries. Key Responsibilities Income & Business Support • Support the Income Accounts Manager with basic income monitoring and reporting, • Assist with updating and maintaining income, financial, and customer records, • Carry out data entry, data checks, and general administrative tasks, • Use Microsoft Excel to update spreadsheets and support simple data analysis, • Assist with reconciliations and checks to ensure information is accurate and up to date Compliance & Administration • Provide administrative support for compliance-related activity, • Maintain accurate records and documentation in line with organisational requirements, • Support the wider team with general office and business support tasks Customer Service • Assist in answering incoming calls and respond to customer enquiries in a polite, professional, and helpful manner, • Act as a first point of contact for routine income and service-related queries, • Escalate more complex issues to the appropriate colleague when required Skills and Experience Essential • Degree-level qualification is desired but not desired or a strong interest in starting a career in business support, housing, or administration, • Basic to intermediate Microsoft Excel skills and confidence working with data, • Good numerical awareness and attention to detail, • Strong organisational skills and willingness to learn, • Clear written and verbal communication skills, • A friendly, customer-focused approach Desirable • Any experience in an administrative, customer service, or office-based role, • Interest in housing, finance, or compliance-related work Experience using housing management or finance systems (not essential), Contract, Location & Benefits, • Contract: 6-month temporary role with potential to become permanent, • Pay: £14.00 per hour, • Hours: Monday to Friday, 09:00–17:00 (8 paid hours per day, including a 1-hour paid lunch) Salary Equivalent: £29,120 per annum (full-time equivalent), • Location: Office-based, E15, within the Plexal co-working environment, • Annual Leave: 25 days per annum (pro-rata) plus public holidays Benefits: Full training provided Discounted on-site gym membership Access to on-site facilities and co-working benefits

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  • Bookkeeper & Office Administrator
    Bookkeeper & Office Administrator
    hace 22 días
    £14–£19.5 por hora
    Jornada completa
    London

    We’re looking for a reliable, detail-driven Bookkeeper who can also support day-to-day office administration. You’ll keep our finances organised, up to date, and accurate—while helping the team run smoothly with invoicing, customer/supplier admin, and general office coordination. This is an office-based role in New Cross, London, working closely with the Operations team and our external accountant. Key responsibilities (Bookkeeping) • Maintain accurate day-to-day bookkeeping (sales, purchases, receipts, payments), • Raise invoices and credit notes; track payments and follow up overdue accounts politely, • Reconcile bank accounts and payment platforms weekly (e.g., card payments, transfers), • Manage supplier invoices, payment runs, and statements reconciliation, • Prepare weekly/monthly reports: cashflow, aged debtors/creditors, P&L snapshot, • Support VAT records and submissions (with accountant support where needed), • Maintain tidy financial documentation and audit-ready files (digital + paper), • Assist with payroll inputs (hours, basic HR admin, expenses) and staff expense claims Other admin & operations support • Keep organised records for customer orders/contracts and internal documentation, • Handle basic office admin: emails, filing, scheduling, supplies, phone/WhatsApp queries (if needed), • Maintain internal trackers (Excel/Google Sheets) and ensure data accuracy, • Liaise with accountant, suppliers, and service providers when required, • Proven experience as a Bookkeeper / Accounts Assistant (minimum [1–3+] years), • Strong working knowledge of bookkeeping basics (double-entry, reconciliations, invoicing), • Confident with spreadsheets (Excel/Google Sheets): filters, pivots, basic formulas, • Experience with accounting software such as Xero / QuickBooks / Sage / Zoho Books, • High attention to detail and confidentiality with financial data, • Clear communication and a practical, get-things-done attitude, • Right to work in the UK Nice to have • VAT experience (UK), • Experience in a fast-moving SME (logistics/e-commerce/services a plus), • Basic payroll exposure (or willingness to learn), • Process improvement mindset (templates, checklists, automation)

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