Beauty sales jobs in United Kingdom

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 11th May 2026, • Salary: £27,560 per annum, • Site: Grant Way, Isleworth, Middlesex, TW7 5QD, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £27,560 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers who want to change their Sky package. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers who want to save money by changing their existing Sky package, • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Based at our HQ in Osterley, just 10 minutes' walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you'll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title - Aesthetic Practitioner Location - London (Covering a range of different clinics within the area) Hours - Full Time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our London Clinics. Please note we have many clinics within the London area therefore you will be asked to also work within a range of different clinics within the area if successful. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title: Dual Site Manager Location: London - Luxury Department Store Knightsbridge Salary: Up to £70,000 Overview An exciting opportunity for an experienced Dual Site Manager to oversee two luxury boutiques within a prestigious retail environment. This role requires a strong leader with a passion for client experience, team development, and driving commercial performance. Key Responsibilities • Lead and develop two retail teams, fostering a high-performance and client-focused culture, • Drive sales and exceed targets across both locations, • Deliver exceptional, personalised client experiences and build long-term relationships, • Ensure the highest standards of presentation, service, and product knowledge, • Oversee daily operations, ensuring efficiency and alignment with company standards, • Monitor KPIs and implement strategies to optimise performance, • Manage stock, visual merchandising, and overall boutique standards, • Support recruitment and ongoing team development Profile • Proven management experience within luxury retail, • Strong commercial mindset with a track record of delivering results, • Inspiring leader with excellent people management skills, • Highly client-centric with a passion for luxury service, • Organised, adaptable, and able to manage multiple priorities What’s on Offer • Salary up to £70,000, • Opportunity to lead within a prestigious luxury environment, • Exposure to an international, high-value clientele Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

About SHEGLAM Next-Gen Beauty Made to Explore SHEGLAM is more than beauty, it’s a creative universe where you can explore, experiment and express yourself through glamorous-yet-affordable products. Because beauty shouldn’t be determined by your budget. Instead, it’s defined by YOU — your feedback, your wishlist, your desires… and the mark that you want to leave. Position Summary: The Senior Key Account Sales will oversee the daily operations of the retail stores, ensuring both customer satisfaction and profitability. This role requires a dynamic and organized leader with excellent interpersonal skills and a strong ability to manage different stakeholders Job Responsibility: 1. Develop, monitor, and manage a portfolio of client accounts, in accordance with the strategy of the Sheglam and retailer, 2. Create an annual business plan/trade marketing plan taking into account levers of growth to achieve brand results (sell-out, market share, ranking) and the profitability of Sheglam within the account., 3. Lead or participate in the negotiations with clients on key launches, space, location, and stock. Establish and develop partnerships and strong relationships with the trade marketing., 4. Cooperate with central Trade Marketing and Retail education to establish and implement the plan, including trade marketing/animation/ merchandising/ training. Follow up return-on-investment of actions and animations. Support the development of the account, including e-retail., 5. Drive the performance of their accounts (P&L). Manage stock agreements with trade partners. Monitor contracts/invoices associated with the brand. Prepare and conduct brand strategy meetings with the trade marketing., 6. Orchestrate and coach all account interlocutors. Engage with retail teams to deliver trade plans. Coordinate with other internal departments on retailer/client activity (sales, supply chain, marketing, customer service, education, merchandising, legal department). Work closely with other account managers and retail teams. Represent the retailer/client internally. Qualifications: 1. Strong interpersonal and negotiation skills, 2. Excellent communication skills with both written and verbal, 3. The ability to generate ideas, 4. The ability to work effectively to deadlines, 5. Motivated and high ability to work independently and as part of a team., 6. At least 3-5 years of retail and account management working experience in beauty in the designated market, 7. Solid network and client relationship, 8. Fluent in the local language and English

National Account Executive West London (Hybrid) 25 days annual leave, plus public holidays and your birthday day off too! Free skin care products Company discount for yourself, friends and family Wellbeing support - Employee Assistance Programme and private healthcare (BUPA) Contributory pension scheme Life insurance We’re working with a leading premium skincare brand to appoint a National Account Executive to support key UK retail accounts during an exciting phase of growth. This role sits within a collaborative commercial team and works closely with senior account leadership, offering strong exposure to major beauty retailers and end-to-end account activity. Responsibilities • Support the National Account Manager across major national and independent retail accounts, • Build strong relationships with retail partners, ensuring excellent execution and visibility, • Track sales performance, analyse trends, and support forecasting and demand planning, • Assist with trade marketing activity, promotions, and product launches, • Support pricing discussions, promotional planning, and trade spend management, • Oversee wholesale orders from receipt through to delivery, liaising with supply chain teams Requirements • 3+ years’ experience in account management or sales support within beauty, FMCG, or retail, • Exposure to major UK retailers and wholesale environments, ideally M&S or John Lewis, • Strong commercial awareness with confidence working with sales data and reports, • Advanced Excel skills (pivot tables, VLOOKUPs), • Highly organised, proactive, and comfortable managing multiple priorities, • Passionate about beauty retail and omnichannel trading

Key Account Manager Location: Greater London / Surrey (Hybrid) Salary: £45,000 + benefits TeamJobs are working with an innovative and fast growing wellness brand to recruit a Key Account Manager to join their UK retail team. This is a fantastic opportunity for someone with experience managing key retail accounts who is looking to take the next step in their career within the health and wellness space. In this role, you will be responsible for managing and developing relationships across Health and Pharmacy retail channels, with a particular focus on Greater London. You will play a key role in driving sustainable and profitable sales growth through strong partnerships, joint business planning and effective promotional strategies. The Role As Key Account Manager, you will work closely with internal teams and external retail partners to grow brand presence and performance within the channel. Key responsibilities include: • Working with the Head of Retail and Brand teams to deliver the retail and channel strategy, • Negotiating annual Joint Business Plans to drive sustainable commercial growth, • Identifying and developing new retail partnerships within the health and pharmacy channels, • Managing key customer relationships and delivering a high standard of service to retail partners, • Representing your channel internally and contributing to cross functional business discussions We are looking for a commercially driven and relationship focused account manager who enjoys working in a fast paced and collaborative environment. You will have: • A university degree (BSc or equivalent), • At least 2 years’ experience operating at Key Account Manager or National Account Manager level, • Proven experience negotiating commercial agreements and delivering sales growth, • Strong organisational skills with the ability to manage day to day account activity effectively, • Excellent communication and stakeholder management skills, • Experience within health, beauty or wellness categories, • Exposure to grocery, high street, health or pharmacy retail environments

Social Sales Lead, Fashion & Beauty London | Hybrid Working The Company This is an opportunity to join a fast-growing, social-first media business that is building for the next generation of audience engagement. With a portfolio spanning lifestyle, entertainment, news, fashion and beauty, the business has developed a strong presence across major social platforms and continues to invest in creator-led content, original formats, and commercially ambitious growth. Following a recent evolution in structure, the company has brought a number of its social brands together under one broader media offering, creating a more unified and future-facing proposition for clients. With significant audience reach, strong momentum, and a clear focus on what modern media partnerships should look like, this is an exciting time to join. The Role The business is looking for a Social Sales Lead with a focus on Fashion & Beauty to drive revenue across its lifestyle portfolio. This person will be responsible for generating new business across both direct clients and media agencies, while also growing and retaining existing accounts. The role will suit someone who understands social media, knows the fashion and beauty landscape well, and can confidently build relationships, pitch ideas, and turn opportunities into long term commercial partnerships. Key Responsibilities • Build and maintain strong relationships with existing clients, • Identify and win new business opportunities across fashion, beauty and lifestyle brands, as well as media agencies, • Grow revenue across the existing client base and support strong retention, • Pitch confidently to clients and agency stakeholders at all levels, • Create tailored pitch materials and commercial proposals for different client needs, • Manage campaign pipelines and booking processes across relevant systems, • Work closely with content teams to develop commercially viable ideas and solutions, • Oversee campaign delivery to ensure KPIs are met and clients remain satisfied, • Lead internal brainstorms for proactive and inbound opportunities About You • Sales experience, with a strong understanding of social video and social-first advertising solutions., • You should bring existing relationships across fashion, beauty and lifestyle brands and/or media agencies, alongside the confidence to pitch, negotiate, and influence effectively., • The ideal candidate will be commercially minded, proactive, and comfortable working in a fast-paced environment. Strong communication skills, good instincts, and the ability to spot opportunities are all essential. Why Join? This is a great opportunity to join a business with strong audience scale, clear momentum, and an ambitious plan for future growth. You will be part of a team that is investing in social, expanding its commercial offering, and creating new opportunities for brands to connect with audiences in more relevant and engaging ways. Get in touch for more information.

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As a South Area Manager, for La Prairie and Chantecaille, you will have the opportunity to lead and grow two of our beautiful brands across the South of the United Kingdom. Overseeing a team of approximately 42 team members you will be the main point of contact for you’re the Business Managers and Account Managers as well as supporting with recruitment, coaching, development reporting etc. Through strategic leadership, you will deliver the annual sales targets through an effective business strategy and planning as well as develop the company strategy on all counters and nurture store relationships. Main Accountabilities: Business Planning • Contribute to define the sales Targets (market and by store level) as well as LE updates with rationale behind the proposal, • Drive retail growth on all counters by developing or reviewing business plans and event activities, share twice a year every 6 months a detailed view on the plans and share in beginning of the calendar year a FY view on the year to come, focus is B&M but must consider the omnichannel path in the business recommendation as client experience is cross-channels, • To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness, • Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions, • Be fully at ease with all the systems to complete the role: retail dashboards, QlikView, Syreta, HR Essentials, etc and leverage those tools to track and improve performance by sharing insights with management and challenging pro-actively the field team, • Communicate opportunities and risks to HO teams regularly and as soon as identified, • Complete all administrative tasks as requested by HO by agreed deadlines including quarterly target reviews and plans, including absence update on an everyday basis in systems (HRE), always-on opening hours updates (Syreta), etc, • Optimize absence management (incl. leaves and sickness), get the alert min. 1 week in advance if annual leave taken to enable agency replacement and always ensure min. 1 FTE when POS have min. 2 FTE, • Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling, • Following store visit, fill-in the reporting form and share a monthly view for the respective top 8 doors min. with top management Developing, motivating performance of in store teams • Define the optimum field needs and structure for the field: once a year complete review of the needs and make a recommendation based on updated sales target and profitability per door, as well as regular updates when necessary based on context evolution ; if responsibilities within a team has to be redefine, this will be RSM responsibility to highlight and recommend a new structure to the management, • To effectively manage our BA’s to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with HR function, • Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets-, • Through regular assessment of KPI’s in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance, • Implementation of Company marketing and merchandising program, • Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness as well as enforcing high standards of counter visual merchandising and consultant grooming., • Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance, • To negotiate appropriate local opportunities for Events, additional sites, windows & Beauty Rooms as directed by HO Additional Information: Reporting to: General Manager Direct Reports and Staff: All La Prairie & Chantecaille Business Managers, Account Managers, Beauty Consultants within designated doors Travel Ratio: 4 Days per week, 1 Day office/home Previous experience as an Area Sales Manager in Beauty Brand is essential In return, La Prairie/ Chantecaille offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client We Are Refyne are exclusively partnered with a fast-growing, disruptive personal care brand entering an exciting new phase of growth. With strong retail distribution across major UK retailers and ambitious plans to scale internationally and accelerate their D2C and social-first channels, this brand is building a best-in-class digital engine. They are now looking for a Digital Marketing Specialist to play a key role in driving performance, customer acquisition, and online growth. Responsibilities: • Own and optimise paid media campaigns across Meta, TikTok, Google Ads and other digital channels to drive traffic, sales and customer acquisition., • Manage daily budget pacing and performance metrics, including ROAS, CTR and conversion rates., • Develop and execute A/B testing across ad creatives, landing pages and messaging to improve campaign performance., • Conduct audience research, competitor analysis and market testing to inform strategy and targeting., • Create compelling ad copy and brief creative assets aligned to brand tone and target audience., • Monitor and report on campaign performance, identifying opportunities to improve conversion and user experience., • Collaborate with internal teams to align marketing activity with wider business objectives and product strategy., • Manage external CRM support, ensuring email flows, campaign cadence and lifecycle marketing activity drive retention and CLTV., • Support the development and optimisation of loyalty initiatives., • Track and analyse performance across GA4, Shopify and ad platforms, delivering regular insights and recommendations., • Maintain accurate tracking and attribution across campaigns using UTM parameters and pixels., • Stay up to date with platform updates, industry trends and emerging best practices. You Are: • Experienced in digital or performance marketing, ideally within DTC e-commerce or personal care., • Hands-on with paid media platforms including Meta, TikTok and Google Ads., • Analytical and data-driven, with a strong test-and-learn mindset., • Knowledgeable in CRM, email marketing and customer lifecycle strategies (Klaviyo experience is a plus)., • A strong communicator with the ability to create engaging copy tailored to a male consumer audience., • Commercially aware, with a clear understanding of customer acquisition and online growth levers., • Highly organised and comfortable managing multiple campaigns in a fast-paced environment., • Proactive, curious and eager to learn within a high-growth, entrepreneurial brand.

SALES ASSISTANT – LUXURY CHILDRENS WEAR Luxury Department store - London Salary - £26,000 per year Full time - 40 hours About: • It is a prestigious luxury retail brand known for its timeless and elegant children's clothing, crafted with the finest materials and attention to detail., • The collections reflect a blend of classic British style and modern flair, offering beautifully designed pieces that stand out for their quality and craftsmanship Responsibilities: • Provide personalized, attentive service to each customer, ensuring a positive shopping experience that reflects the brand's values., • Develop loyalty with our customers by building relationships with customers., • To demonstrate product knowledge in all categories., • Assist with yearly stock audits., • Closing and opening the boutique when required., • Responsible for cash, cards, and tills transactions., • Ensure the visual merchandising is immaculate. Requirements: • Previous experience in luxury retail, sales, or a similar customer-facing role, preferably in children's wear., • Strong communication skills and excellent customer service., • Energetic, confident, and with a target-driven attitude., • Excellent in providing customer service. Offering: • Opportunities for professional growth and development, • Excellent benefits scheme 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Head of Sales – UK & Ireland Global Leader in Personal Care and Consumer Beauty Goods Package: £100,000-£125,000 + bonus + £8000 car allowance + benefits Location: London (Hybrid – minimum 2 days in the office, Tuesday & Wednesday) Type: Full-time, Permanent Overview We are partnering with a global leader in personal care and consumer beauty goods to appoint a Head of Sales for the UK & Ireland market. This is a pivotal leadership role responsible for driving the commercial strategy across the region and delivering accelerated growth ahead of the market. The position will lead a large and high-performing commercial organisation while strengthening strategic partnerships with major UK and Irish retailers. The Role As Head of Sales – UK & Ireland, you will be responsible for leading the commercial strategy across all channels and delivering sales, financial planning and customer contribution targets across the entire product portfolio. You will lead a commercial organisation of approximately 25 people, with five direct reports including Grocery Sales Controller, High Street Controller, Discounter Controller, Distributor Lead for Ireland and a Senior National Account Manager responsible for eCommerce. The role spans the full UK&I retail landscape, including major grocery, high street, discounter and online accounts such as Tesco, Asda, Sainsbury’s, Morrisons, Boots, Superdrug, WHSmith, Amazon, Ocado, grocery.com platforms, Lidl, Aldi and Costco. You will play a key role within the wider regional leadership structure, working closely with senior stakeholders across finance, marketing, category, demand planning and European commercial teams to deliver strong integrated business planning and commercial performance. Key Responsibilities • Lead the commercial strategy for the UK & Ireland market, delivering growth ahead of the market, • Own and deliver sales, financial planning and customer contribution targets across all distribution channels, • Lead and develop a high-performing commercial organisation of circa 25 people, • Manage senior sales leaders across grocery, high street, discounter, eCommerce and distributor channels, • Build strategic relationships with major retail customers and lead high-level commercial negotiations, • Develop and deliver joint business plans with key retailers to drive sustainable growth, • Oversee integrated business planning and ensure strong forecasting accuracy across the market, • Track and drive key commercial metrics including sales, profit, market share, distribution, pricing and in-store execution, • Work closely with cross-functional teams including marketing, finance, demand planning and category management, • Identify new growth opportunities across channels, customers and markets, • Champion commercial excellence and build a high-performance culture within the sales organisation About You • Significant senior sales leadership experience within a multinational FMCG business, • Experience operating at Head of Sales / Customer Director / Sales Director or equivalent level, • Strong experience across grocery and high street retail channels, • Proven ability to lead and develop large commercial teams, • Strong commercial acumen with deep experience in joint business planning and retail negotiations, • Excellent strategic thinking and decision-making capability, • Highly credible communicator with strong influencing and leadership presence, • Experience within health, beauty or personal care categories would be advantageous, • University degree or equivalent in a commercially related discipline preferred This role offers the opportunity to take full ownership of a major UK & Ireland commercial organisation within a globally recognised consumer goods business, driving growth across some of the most important retail partnerships in the market.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Assistant Store Manager – Luxury Children's wear 6 Month FTC with potential to become permanent Luxury Department Store Salary £36,000 + commission & bonus Role: My client is seeking an experienced Assistant Store Manager to support the Store Manager in leading daily operations, driving sales performance, and inspiring a team within a luxury retail environment. This is a 6-month fixed-term contract (with potential to become permanent), ideal for a dynamic leader with a passion for client experience and team development. Key Responsibilities: • Support the Store Manager in achieving sales targets and KPIs., • Lead, motivate, and develop the team to deliver exceptional customer service., • Oversee daily operations, including stock control, VM standards, and compliance., • Assist with staff scheduling, onboarding, training, and performance management., • Ensure brand standards are consistently maintained across all touchpoints., • Act as a key holder and take responsibility for the store in the Manager’s absence. Requirements: • Previous experience as an Assistant Manager or Supervisor in luxury or premium retail., • Strong leadership and team management skills., • Commercially driven with a proven sales track record., • Excellent communication and organisational abilities., • Flexible availability, including weekends. Benefits: • Opportunity to gain experience within a prestigious luxury environment., • Staff discounts and company benefits., • Supportive and collaborative team culture. 360 Talent specialises in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

“Perfume is a living experience.” —Thibaud Crivelli, Founder. Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join fast paced, hyper growth and truly entrepreneurial adventure. Scope Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role. Main Accountabilities Wholesale Management Wholesale Order coordination • Collect, enter and validate customer POs on the system, • Check pricing accuracy, quantities, and stock availability, • Coordinate order preparation with the warehouse and confirmations with customers, • Monitor wholesale order shipments from preparation to delivery, • Handle disputes and service issues (delays, discrepancies, non conformity), • Review invoices vs. orders prior to finance validation Wholesale chargeback coordination • Review and validate internally all wholesale chargebacks, • Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking, • Track chargebacks and support corrective actions to improve processes moving forward, • Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs New launch and Discontinuation management • Responsible for the creation and submission of new line forms for all new launches, • Manage any SKU switches with the retailer merchandising team, • Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed, • Coordinate with the retail and marketing team all new launch and promotional activity NSV orders, • Organize all training gifts and incentive sourcing in line with the agreed plans Commercial operations coordination • Monthly stock replenishment, • Reviews & Submit monthly purchase orders to HQ based on demand/sales forecast, • Track order confirmations and lead times-, • Maintain accurate order logs and documentation, • Creates inbound PO on WMS, • Liaise with freight forwarders to arrange international and domestic shipments, • Monitor shipping timelines and ensure customs clearance, • Communicate shipment status to internal stakeholders, • Operational system maintenance, • Maintains master data on WMS and Financial platforms, • Creates all new SKU on WMS and Financial platform, • Warehouse Ad-hoc requests, • Coordinate with warehouse on stock transfers, special packing, or urgent dispatches- Resolve inventory discrepancies, • Support cycle counts or stocktakes with admin documentation Reporting • Weekly sell out reporting coordination, ensuring all information received by the retailer and inputted to main internal database., • Weekly sell in reporting, • Support with stock cover in trade analysis, • Maintain UK master data with all retailer SKU codes and corresponding internal codes Skills & Experiences • 1 to 2 years experience in a wholesale business, • Experience in a commercial / sales function with multiple B2B clients and with handling end to end wholesale orders cycles, • Understanding of UK beauty retailers and department stores, • Computer literate and proficiency with MC applications PPT, Excel, Word and Outlook, • Intermittent excel skills (formulas, VLOOKUPs, pivot tables, basic data analysis), • Excellent time management skills with ability to prioritise workload, • Excellent planning and organisational skills, • A proactive approach and the ability to build strong internal and external relationships, • Commercially aware with the ability to analyse information and offer recommendations, • Self-motivate, passionate individual with can do attitude and entrepreneurial growth mindset, • Excellent written and verbal communication skills, • Curious and team player attitude

Do you have experience managing international retail accounts across European markets? Have you worked with major European retailers within beauty, personal care or FMCG? Are you experienced in driving account growth within international retail partnerships? MacGregor Black is currently partnering with an established and internationally recognised consumer goods business within the beauty and personal care category, seeking an International Sales Manager to support the continued expansion of its European retail footprint. Operating across multiple international markets, the business partners with a broad range of leading retail groups across grocery, pharmacy, discount and value channels. With European demand continuing to accelerate, the organisation is investing in strengthening its commercial capability across key retail partners and high growth territories. This is a permanent role based in London with a hybrid working model. Key Responsibilities: • Manage and develop key international retail accounts across Europe, with particular focus on Germany and other high growth territories., • Build and maintain strong commercial relationships with major European retail groups across discount, value and mass retail channels., • Support the continued expansion of distribution across new and emerging retail partners., • Identify and secure new commercial opportunities across international markets., • Lead account planning, forecasting and commercial negotiations with key partners., • Work closely with internal teams across product development, operations and finance to ensure successful product launches and ongoing account performance., • Provide insight into market trends, competitive activity and retailer strategy to inform wider commercial planning. What We’re Looking For: • Proven international sales experience within beauty, personal care, gifting or broader FMCG categories., • Experience managing large scale retail partnerships across European markets., • Strong understanding of the European retail landscape, ideally including Germany and Northern Europe., • Commercially driven with the ability to identify and unlock new distribution opportunities., • Entrepreneurial mindset and comfortable operating in a dynamic, growth focused environment., • Excellent relationship management and stakeholder engagement skills., • Willingness to travel internationally as required. Competitive salary plus bonus and benefits package. Contact Jessica Murphy today for more information.

Manpower are currently seeking an interim Demand Planner to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £35,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Your Role & Responsibilities The Demand Planner for TIGI Brands will be the lead for UK forecasting, Sales & Operations Planning processes and a key influencer for coordinating growth delivery in the market. You will lead discussions and gather the inputs of key business activities over the next 12 months and support cross functional alignment towards both tactical and strategic business objectives. This role will report to the Demand Planning Lead for TIGI Brands and collaborate with Commercial, Finance & Marketing. Your Key Tasks: • E2E execution of Demand Plans for TIGI Brands in UKI & Export Markets in line with business plan & customer JBP., • Collaborative “bottom up” volume forecasting across base, activity and innovation planning over a 12 month horizon. Targeting improved forecast accuracy that supports both high customer service levels and a reduction of finished goods inventory., • Lead the monthly Sales & Operations Planning DRM process for your customers, working with key departments to ensure alignment and delivery of the plan., • Monitor forecast bias & accuracy reporting to deliver agreed service levels., • Responsible for delivering excellent service to all our customers both internal and external., • Support process hygiene and lead technology transformation where relevant; mainly in the development and continuous improvement of processes and technology transformation of new tools and ERP systems. Required Skills: • Fluent in English, • Strong planning knowledge and background with understanding of financial and business acumen, • Experience working with statistical forecasting, operational experience of planning systems such as Kinaxis., • Working collaboratively across teams, ideally cross-country & virtual teams, • Strong interpersonal skills, • Advanced Excel skills, • Ability to analyse complex data sets, create strategic recommendations. Your Attributes • Have a data first mindset, • Highly adaptable and entrepreneurial, • Driven by innovation and strong change affinity, • Embrace a high growth mindset with strong love for consumers, shoppers, and customers, • Have strong communication, negotiation and influencing skills with diverse, multi-functional stakeholders, • End to end execution skills; ability to understand the big picture but also comfortable with details and managing the operations on a daily basis, • Independent, self-starter, ability to discover opportunities and grow the business What You’ll Need to Succeed • FMCG background a MUST, • Prior experience in supply chain or manufacturing environment., • Strong experience within demand planning is preferable. Holborn working environment: • Bike Storage, • Café, • Kitchen & Communal Areas, • Complimentary Tea & Coffee, • Complimentary Fruit & Biscuits, • Gym Facilities

UKLASH is an innovative and award-winning beauty brand that has transformed the lash and brow space, becoming the UK’s biggest and one of the world’s fastest-growing lash product brands. As we continue our journey of rapid growth, we are looking for a Supply Chain Coordinator to join our growing team and support our mission to deliver exceptional online shopping experiences for our customers. Your job responsibilities will include: • Stock data administration and management and ensure stock availability and accuracy on site as well as Titok shop, • Own the B2B order fulfilment process, • One of the key contacts with the 3PL warehouse daily to ensure all pick/pack and shipping requirements are being met., • Creating required shipping documentation and invoices for imports and exports, • Handle stock queries, delivery discrepancies, and returns., • Support marketing and other departments with ad hoc promotional activities which require product distribution., • Have expert knowledge of all supply chain-related systems and Excel., • Carry out ad hoc tasks as the business grows. About you: • Experience in a similar role experience in supply chain., • Degree/relevant education within Supply Chain Management, Operations, Logistics, Business Administration or Finance, • A fast learner with great problem-solving skills and an analytical approach, • Familiarity with sales order lifecycle management, supply chain, warehouse operations, stock control, order allocation and fulfilment, and carrier management., • Tech-savvy and skilled user of Microsoft Office with advanced Excel skills., • Experienced user of order- and stock management systems., • An ambitious self-starter with the ability to work operationally and strategically, independently and as part of a team., • Service-minded with great organisational skills and attention to detail., • Competent in building and developing relationships, both internally and externally., • An A+ attitude mindset At UKLASH we believe that a great team is made up of people from a wide variety of backgrounds, beliefs and experience. We are an inclusive employer and will not discriminate on the grounds of race, colour, age, national origin, religion, sexual orientation, gender identity and/or expression or disability. If you share our values and want to help make a difference, we'd love to hear from you. This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role As Dune moves into an exciting new phase of growth, the focus is on reinvigorating the brand by bringing to the surface all the brand values and USPs through considered strategies that highlight these in a modern way. As recognition of this, the department is expanding, and we are looking for a passionate, dynamic and highly creative individual to join our Marketing team as Midweight Designer. About you • Design sensibility: A strong understanding of layout, typography, and restraint, knowing when to let simplicity speak., • Purposeful creativity: You bridge functionality with feeling, bringing warmth and intent to every visual., • Brand cohesion: You can think holistically, ensuring consistency across campaigns and touchpoints., • Attention to detail: Confident in execution, with appreciation for craft, print, and presentation., • Commercial awareness: You balance creativity with business objectives to design work that connects and performs. RESPONSIBILITIES: • Deliver weekly marketing emails aligned to the marketing calendar, trading needs, and brand pillars., • Translate weekly commercial and brand messages into consistent, engaging web assets (homepages, banners, content spots, landing pages)., • Ensure partner retailers’ assets meet brand standards and creative direction., • Own and curate the organic social feed, producing inspiring, on‑brand content across platforms., • Collaborate with Performance Marketing to create high‑impact paid assets that balance best practice, performance insights, and brand handwriting., • Support key creative projects such as redesigning trigger/transactional emails, website refreshes, and printed materials including look books and event assets., • Coordinate all retail and in‑store marketing assets, supporting seasonal VM direction and message rollout., • Contribute to seasonal campaign development, Creative 360 direction, and team brainstorming sessions., • Stay on top of creative trends, exploring AI and process efficiencies to elevate creative output., • Use Adobe Creative Suite confidently (Photoshop, Illustrator, InDesign, After Effects) with the flexibility to use Canva as needed; experience in fast‑paced fashion/beauty/creative environments is preferred. EXPERIENCE / SKILLS REQUIRED: • Experience in fast paced fashion, beauty, or creative studio environments is preferred, • Competent working in print, digital, • Able to work in Adobe Creative Suite (Photoshop, Illustrator, InDesign + After Effects), with flexibility to use Canva when needed. About the perks • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity JOB TITLE: Amazon EU Account Manager Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day‑to‑day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross‑functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands‑on experience with 1P or 3P Amazon models and a strong understanding of e‑commerce fundamentals. Missions : 1. Account Management • Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution., • Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. 2. Sales & Business Performance • Monitor sell‑in, sell‑out, pricing, Buy Box share, and profitability KPIs., • Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. 3. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and market‑specific regulations., • Improve operational processes through continuous collaboration with logistics, CS, and supply chain. 4. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies., • Optimize campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in‑platform merchandising., • Collaborate with brand teams on GTM strategies tailored to the Amazon channel. 5. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data‑driven recommendations to improve performance and operational efficiency. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Business, Marketing, or related field., • 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Proficiency in Excel; experience with reporting tools or SAP is a plus., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross‑functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Highly analytical, detail‑oriented, and comfortable working in a fast‑paced environment., • Fluency in English; additional European languages are a plus. Additional information • Part of Amorepacific EMEA Regional HQ, • Potential to expand scope as the Amazon business and brand portfolio grow, • Occasional European travel may be required

Want to be part of the UK’s No.1 voted Nail Salon? Townhouse is the global leading luxury nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, SheerLuxe and many more, with 40+ salons across the UK, Los Angeles, and New York. We are the most talked about nail brand leading in the revolution of the nail care space, not just for our clients, but for the hardworking team members who work in it! Founded by Juanita Huber-Millet, we are committed to raising the standard of the salon experience. With a focus on immaculate, bespoke treatments and meticulous attention to detail, Townhouse promises an exceptional experience for both clients and team members alike. This salon is operated by NailCo, and will be based in Broadgate Circle. NailCo is part of a well‑established and rapidly expanding business group with a strong portfolio of successful brands across hospitality, food and beverage, fitness, retail, music industry, wedding sector, and an international production company. As we strategically expand into the beauty industry, we are committed to building a high‑performing team that reflects our standards of professionalism, innovation, and operational excellence. Joining NailCo means becoming part of a dynamic organisation that invests in its people. We offer a supportive environment, clear development pathways, and the opportunity to grow alongside a business that is scaling quickly across multiple sectors. If you are ambitious, driven, and passionate about contributing to a fast‑growing brand, NailCo provides the platform to shape a rewarding and long‑term career. Our fantastic benefits include: • Commission - Earn 10% commission on all products sales you make, along with other regular incentives to help you boost products sales., • Tips - Keep all your own tips!, • Refer a Friend - Earn up to £500 for every successful hire you introduce to Townhouse – the opportunity to invite your bestie!, • Training & Development – One dedicated week in our Academy to elevate your existing skills, followed by ongoing in salon training, and clear development pathways to grow your career at Townhouse., • Benenden private healthcare and wellness support – Benefit from the nail industry’s FIRST private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS., • Birthday Pamper Party - During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Holiday on us - An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days!, • Employee Discount - 75% discount on treatments, • Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month., • Social Budget - Every month your manager gets a budget to spend pampering you and your team., • Shopping Discounts - a range of discounts on some of the largest brands to save you money every day. About the Role: As Salon Manager, you play a crucial role in overseeing daily operations, enhancing customer experiences, fostering staff motivation, and maintaining operational excellence. This leadership position requires effective management of people, customer relations, and salon operations while achieving key performance indicators (KPIs) aligned with company standards. Support and lead the team with a hands-on leadership approach. Establish and manage staff rotas, making weekly corrections as necessary. Conduct team education sessions on brand ethos and trading standards. Evaluate team performance and identify talent for development. Salon Mangers will be providing treatments. Follow up on customer reviews and address complaints promptly. Enhance the customer journey and aftercare services. Keep the team updated on current projects and promotions. Oversee daily salon operations, ensuring efficiency and excellence. Ensure compliance with relevant regulations and standards. Manage salon duties, health and safety procedures, stock management, and stock takes. Coordinate and oversee maintenance activities to uphold salon standards. Role Responsibilities: • Ensure flawless treatments and customer experiences., • Foster a motivated, knowledgeable, and efficient team., • Lead by example as a Townhouse Ambassador., • Manage schedules to balance sales and team well-being., • Address customer reviews and complaints promptly., • Oversee daily salon operations, maintaining cleanliness and safety standards., • Manage stock levels, ordering, and security., • Evaluate and develop team performance., • Implement a local salon marketing plan and track results., • Ensure compliance with regulations and licensing., • Drive salon team to actively recommend and sell Townhouse nail care products tailored to each client’s needs, contributing to salon retail targets. Requirements and qualifications: • NVQ Level 2 in Beauty Therapy, Nail Technology or an equivalent qualification., • Proven experience in salon management., • Strong leadership and team management skills., • Comprehensive understanding of HR procedures., • Demonstrated ability to drive high levels of customer satisfaction., • Knowledge of health and safety procedures in a salon environment., • Proficient in salon operations and compliance management., • This role involves weekend shift availability, to be scheduled fairly across the team Apply Now and Be Part of Our Exceptional Team! Equal Opportunities: Townhouse is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry!

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

Customer Service Manager (Sales-Focused) Branded consumer goods (health and beauty) We are seeking an experienced and dynamic Customer Service Manager to lead our customer support team through a transformation towards a more commercially driven approach. This role will be pivotal in shifting the team’s focus from traditional customer service to a proactive, sales-oriented strategy that enhances customer experience while driving revenue growth. Key Responsibilities: • Lead Change & Transition: Drive the strategic transformation from a traditional customer service model to a commercially focused approach., • Sales Integration: Embed sales techniques within customer service processes, ensuring the team maximizes revenue opportunities through upselling, cross-selling, and value-driven conversations., • Customer Experience Enhancement: Maintain high customer satisfaction levels while integrating a sales focus, ensuring a balance between commercial success and customer loyalty., • Team Development & Training: Develop and implement training programs to equip the team with the necessary skills and confidence to adopt a more proactive sales mindset., • Performance Management: Establish KPIs and metrics to measure commercial performance within customer service, providing regular feedback and coaching., • Process Improvement: Analyse existing customer service operations, identify areas for commercial improvement, and implement best practices to enhance efficiency and profitability., • Collaboration with Sales & Marketing: Work closely with sales, marketing, and product teams to align customer service strategies with business goals., • Data-Driven Decision Making: Utilize customer insights, feedback, and analytics to drive improvements and tailor sales strategies within the service department., • Stakeholder Communication: Communicate changes effectively to both internal teams and external customers to ensure smooth adaptation and continued engagement. The Company Our client is a profitable, successful and dynamic supplier of hair and beauty products, located in Southwest London. Known for their innovative approach and warm company culture, the business is well-positioned in the competitive FMCG space. The Package A basic salary of circa £40,000-£45,000 depending on experience will be offered for this position plus a bonus of circa £10,000. The Person • Proven experience in a customer service leadership role is required along with a strong sales/commercial focus., • Strong knowledge of sales principles and experience in embedding sales strategies within a service function., • Excellent leadership, coaching, and mentoring skills to drive team engagement and performance., • Ability to balance customer-centricity with commercial objectives to achieve sustainable growth., • Strong analytical and problem-solving skills, with experience in using data to drive business decisions., • Exceptional communication and stakeholder management skills to gain buy-in at all levels., • Experience in CRM systems and digital customer engagement tools is a plus., • Ideally you will have demonstrated success in driving cultural change and leading teams through transformation. If you are a results-driven leader with a passion for customer service and a proven ability to integrate sales strategies, we want to hear from you! Regrettably we cannot respond to all applicants. We will be in touch within 10 days if your application is of interest. Reference: SBB/102402

A little about us: Want to work for a disruptive digital marketing agency in the heart of London? re:act was founded by two global FMCG marketers with experience in Health & Beauty, Gaming, Food & Drink and Technology and since 2019 re:act marketing has grown from a team of 2 to over 40 employees. Working with blue-chip clients across multiple sectors, we are a creative content agency that truly believes in developing content that means something to consumers. Brands are no longer defined by what they say about themselves, but by what real people say about them. Our agency creates unique moments that matter to the consumer, which allows brands to own conversations in a creative and engaging manner. Our experienced team creates content that travels with feeling and puts conversations at the heart of everything. So where do you fit in? We need additional heads to join our ambitious bunch of individuals. We are looking for someone who is ambitious, resilient, with high energy and grit, who thrives on creating world-class experiences for our customers, help us spread the word and is up for a challenge. We’re going to be honest, here at re:act we work at pace, not the kind of pace people just ‘talk’ about but the type of pace that ensures we are constantly delivering above and beyond for our clients. At times there can be longer hours when delivering a project or a piece of work, this is all part and parcel of the re:act journey. The ability to multiple task and be resilient enough to operate within high pressure environments is key for succeeding here at re:act. Position Overview: We are looking for an experienced marketer to fill the position of Account Manager with high levels of digital expertise. You will have strong project management and organisational skills as well as proven experience of digital and social strategy and implementation which is key to being successful in this role. Key Responsibilities: • Seamlessly deliver a series of digital, social and media-focused projects to time, budget and KPIs., • Preparing, writing and distributing robust weekly reports that capture key performance metrics and campaign highlights., • Liaison and collaboration with internal creative teams in ensuring the design and artwork assets meet the brief., • Delivering key workstreams, including media agencies, influencer agencies and strategic consultants., • Oversight and management of total campaign budgets., • Management of project timelines, working with all departments across the business to ensure projects are well planned and delivered on time., • Thorough financial management, including chasing POs, preparation of quotes, processing sales and purchase invoices and regular financial reporting., • Building strong partnerships to enable good working relationships with internal teams and external partners., • Commercial mindset of profitability when negotiating and managing agreements with external suppliers., • Meticulous and highly organised, especially when it comes to managing multiple briefs, quotations, invoices and our internal systems., • You will be responsible for nurturing your relationships into partnerships, and living and breathing our agency values., • Produce insightful and clearly articulated presentations and reports., • Responsible for ensuring performance of campaigns and business growth., • Identify opportunities to extend client relationships., • Lead a mini client team to deliver against the client objectives. Role Requirements: • Significant experience specialising in brand and marketing strategy, including brand positioning, architecture, or innovation., • Resilience – you need to be able to pull up your sleeves and work hard to get the task done., • Experience owning workstreams, project teams and client deliverables., • Comfortable managing and analysing digital insights across all platforms., • You will have worked with clients to plan, build and run digital marketing campaigns across organic and paid search, social media and content marketing channels., • Ability to be flexible, things change in Marketing! Embracing that change is really important., • Ability to manage client relationships strategically, commercially and operationally., • Leadership in strategic new business pitches and initiatives and impact in client meetings and presentations., • Ability to foster collaboration and high-quality output from team members., • Ambitious, growth mindset, hungry to succeed, with a passion for best-in-class creativity and perfection in delivery., • An excellent communicator able to work with people at all levels from different functions., • Able to manage multiple pieces of work and projects, in a fast-paced environment., • A superb sense of humour What You’ll Get • Annual bonus scheme + new business bonus opportunities, • Up to 29 days holiday + bank holidays, • Summer hours, • Free breakfast and refreshments, • A warm, supportive team and a dog-friendly office

We are excited to expand the Bertioli team with the addition of a Sales & Wholesale Manager - an exciting role leading commercial performance at our Pimlico store while developing selective luxury wholesale partnerships to extend the brand’s reach. As the first space outside of the Thyme estate to showcase the full Bertioli interiors collection, the Pimlico store represents a pivotal moment in the brand’s growth. Located in the heart of London’s most prestigious interiors district, the store serves three core objectives: • Drive retail sales across the Bertioli range, • Generate interiors sales across DTC and trade clients, • Build and cement brand awareness for both Bertioli and Thyme In addition to delivering these objectives, this role will unlock broader B2B growth through carefully curated wholesale partnerships aligned with Bertioli’s premium positioning. This is a hybrid commercial role requiring proactive in-store sales generation, high-value interiors relationship development and strategic wholesale expansion. Key Responsibilities: Pimlico Retail Sales Performance Drive retail performance across key product ranges by generating store traffic through local partnerships and sampling initiatives. Deliver an exceptional in-store experience aligned with brand values, take ownership of revenue targets, and support the training and management of a Sales Assistant to maintain consistently high service standards. Interiors Sales – DTC & Trade Build and manage a targeted network of interior designers, architects, and high-net-worth clients, securing appointments to present the full interiors collection. Lead consultations and presentations, maintain a strong sales pipeline, and convert opportunities into revenue through consistent follow-through. Foster long-term relationships to drive repeat business and achieve interiors revenue targets across both direct and trade channels. Brand Presence & Community Positioning Ensure the Pimlico flagship reflects the best of the Bertioli interiors and lifestyle brand, acting as a confident ambassador within London’s design community. Proactively identify brand-building opportunities and support events, partnerships, and client activations to enhance visibility and establish Pimlico as a key destination in the design district. Wholesale Growth & Account Management Identify and secure premium wholesale partners aligned with Bertioli’s luxury positioning, developing a selective distribution strategy focused on quality over scale. Build strong relationships with key buyers, onboard new accounts with clear commercial terms, and ensure all partners reflect the brand’s premium identity. Monitor account performance to identify growth opportunities. Trade Readiness & Industry Representation Represent Bertioli at key trade shows and wholesale events, ensuring all materials, pricing, and line sheets are professionally prepared. Collaborate with Brand and Commercial teams to maintain consistent storytelling aligned with seasonal narratives and overall positioning. Skills & Experience • Proven experience in luxury retail, interiors sales or premium lifestyle brands., • Demonstrable track record of proactively generating sales and converting leads into confirmed orders., • Experience in wholesale sales, partnerships or B2B account management., • Strong commercial mindset with the ability to balance revenue growth and brand integrity., • Confident hosting appointments and presenting collections to designers and buyers., • Highly self-motivated, entrepreneurial and target-driven., • Strong organisational skills and disciplined pipeline management., • Experience managing or mentoring junior team members desirable. Why This Role Matters The Pimlico flagship is both a commercial engine and a strategic brand statement. This role ensures that Bertioli successfully translates the world of Thyme into a standalone London destination while also building selective wholesale partnerships that enable sustainable, luxury-led growth. The right individual will not wait for opportunity - they will create it, convert it and scale it responsibly. The Important Details • Hours: Monday - Friday, 9am–6pm. Some Saturdays may be required on an adhoc basis., • Location: Pimlico, London (with travel as required), • Salary: competitive salary + commission Who is Bertioli by Thyme As the sibling brand of Thyme and our founder Caryn’s maiden name, Bertioli is deeply rooted in a place and in a family. A mother-and-daughter collaboration, it is drawn from a shared love for nature and design. Together, we craft beautiful, purposeful products for the every day while inspiring a deeper connection to the land to nourish both people and the planet. All our products are based upon patterns and scents that are inspired by botanicals and brought to life through beauty, home, and interiors. Who is Thyme Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart. A destination for local regulars, London weekenders and international travellers a like, each day brings variety, vibrancy and excitement. We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart. Why Choose Thyme: A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence. A Connection to the Land: Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside. Professional Development: Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team. Competitive Remuneration: We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month. Perks for the Team • 28 days annual leave PA + All staff to have an extra day off on their birthday., • 50% off food in both the Ox Barn and the Swan., • Cookery School discount - All classes are £40 per person, available for you plus 1 guest., • 50% discount on Spa Treatments., • 40% discount on our retail range Bertioli, • Staff welfare facilities provided on site for health & wellbeing needs.

About Us Skin Cupid is a leading e-commerce platform on a mission to bring the very best of Asian skincare to a global audience. We are a curated destination for skincare lovers, offering a wide selection of high-quality products from the most innovative and trusted Asian beauty brands. We believe in empowering our community with knowledge and choice, making skincare shopping fun, accessible, and effective. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. About the Role As CRM and Sales Campaigns Executive at Skin Cupid, you will own our relationship with existing customers. This is the role that keeps our community coming back, turning first-time buyers into loyal Cherubs and making sure every email we send feels timely, relevant and worth opening. Reporting to the Marketing Manager, you will own the full email calendar end-to-end, from writing the copy and building the emails through to scheduling, reporting and optimisation. This is a hands-on role that requires someone comfortable doing it all themselves, with the ability to grow and delegate as the team scales. Key Responsibilities Email Marketing • Own the full email calendar, covering weekly campaigns, seasonal pushes and always-on automation flows., • Write copy, source or create assets, build emails in Klaviyo and manage scheduling and sign-off independently., • Build and optimise core CRM flows, including welcome, abandoned cart and browse, post-purchase, replenishment and win-back., • Experiment with A/B testing to gather learnings and ensure our messaging evolves alongside our customer base., • Spot opportunities for strategic optimisation and bring new flow and campaign ideas to drive revenue growth., • Create campaign emails that support our brand partners, educate our community and feel true to the Skin Cupid brand. Segmentation and Personalisation • Segment audiences by purchase history, brand affinity and skin type to deliver targeted, personalised messaging., • Develop and refine audience segments as the customer base grows, improving relevance and reducing unsubscribe rates., • Lead CRM execution for all sale and promotional events, including Black Friday, brand exclusives and clearance. Loyalty and Retention • Manage the loyalty programme mechanics, including points, tiers, exclusive access and retention incentives., • Bring the programme to life through compelling storytelling and offers that make joining feel genuinely rewarding for our community., • Report monthly on repeat purchase rate, LTV cohort trends and email-attributed revenue., • Identify retention risks proactively and activate win-back or re-engagement campaigns before customers churn. Sales Campaign Management • Project manage key retail sale campaigns end-to-end, keeping timelines, assets and stakeholders coordinated from planning through to launch., • Work closely with the Marketing Manager and wider team to ensure every sale moment is briefed, built and delivered on time., • Maintain a clear view of the promotional calendar, flagging dependencies and potential clashes before they become problems., • Ensure all campaign activity is consistent across email, on-site and offline, with the right messaging landing at the right time. What We're Looking For • 3-5 years of experience in a CRM, retention or email marketing role, ideally within e-commerce or a consumer brand., • Hands-on experience with Klaviyo or a comparable email platform, including building and managing flows independently., • Strong copywriting skills. You are comfortable writing email copy yourself to a high standard., • Confident working with segmentation, audience building and personalisation at scale., • A strong understanding of customer lifecycle marketing and what drives repeat purchase behaviour., • Comfortable with data: you can pull your own reports, spot trends and translate them into clear actions., • A self-starter who takes ownership and gets things done without needing to be prompted., • A genuine interest in beauty, skincare or K-beauty is a plus. Must be eligible to work in the United Kingdom. This role does not qualify for visa sponsorship. What We Offer • If you love working in a tight-knit team, you've found the right place!, • A collaborative, dynamic environment in a fast-growing beauty brand, • Generous employee discounts on all products, • Hybrid working model (3 days a week in our London office), • Free products and early access to new launches, • Regular team lunches, dinners, and social events, • Fully stocked snack bar in the office

We are currently recruiting for a fast growing and innovative beauty and cosmetics company in London. We're looking for a highly organised and ambitious professional to join their team as the Retail Operations & Events Manager UK. This role will be instrumental in supporting the company's 2026 retail expansion, ensuring seamless operational execution across all stores and events. They are a rapidly expanding, founder-led beauty and lifestyle brand specialising in longwear, lifeproof cosmetics. Their products are available internationally in leading retailers and department stores, and they maintain a strong presence across major cities including London. The company values creativity, collaboration, and operational excellence, striving to embody these principles in everything they do. As the Retail Operations & Events Manager UK, you will report directly to the National Field Sales Manager and lead operational execution across the UK retail footprint. Your role will be pivotal in managing store launches, events, retail reporting, and profitability, ensuring that the brand delivers an exceptional customer experience while meeting commercial objectives. Responsibilities: • Create and deliver weekly and monthly trade reports in collaboration with the wholesale and retail field teams, identifying trends and opportunities to optimise performance., • Manage store profitability, analysing P&L data, identifying margin leaks, and implementing cost saving measures., • Oversee day to day retail operations, including logistics, inventory flow, and back of house processes, ensuring operational efficiency., • Coordinate staffing and rotas, balancing labour costs with peak periods to maintain excellent customer service., • Lead operational delivery of in store launches, pop ups, and events, ensuring they are executed on time and within budget., • Drive data led insights using Excel and AI tools to streamline reporting, analyse trends, and inform business decisions. Requirements: • Advanced Excel skills (VLOOKUPs, Pivot Tables, data modelling) to automate and enhance reporting., • Proficiency with AI tools (ChatGPT, Claude, Copilot, etc.) for workflow automation, communication, and data analysis., • Exceptional organisational skills, capable of managing multiple stores and events simultaneously., • Strong problem solving skills with a “fixer” mindset, able to implement solutions efficiently., • Tech-savvy and data-driven, but with a clear understanding that retail success depends on excellent people focused execution. If you are ready to play a central role in driving the growth of a dynamic, innovative beauty brand, apply now to join the team as the Retail Operations & Events Manager UK.

Strategic Partnerships Manager – Events, Media & Brand Partnerships This is a high-impact, commercially driven role for someone who enjoys building relationships, creating tailored partnership solutions and driving new business in a creative, fast-moving environment. About the company Our client is a well-established events, media and community business with a strong purpose driven mission to promote women in business. With a team of around 20, they deliver a diverse portfolio of B2B and B2C events - from large-scale industry forums to high-profile awards and purpose-led initiatives. Alongside events, they offer a broad and evolving product suite including digital content, publishing, and bespoke partnership opportunities. Their work is particularly strong across sectors such as retail, beauty, lifestyle and fashion, with an exciting new publishing platform launching shortly. Responsibilities include: • Driving new business by building a strong pipeline of brand partnerships across B2C events and digital products, • Creating bespoke, multi-channel partnership solutions aligned to client objectives, • Building and nurturing senior relationships within retail, beauty, lifestyle and related sectors, • Collaborating with internal teams to deliver and grow long-term, high-value partnerships Requirements include: • Proven experience in partnerships, media sales, digital sales, sponsorship or similar B2B commercial roles, • Strong network or experience working with consumer brands (retail, beauty, lifestyle, fashion especially), • Confident creating tailored proposals and engaging senior stakeholders, • Highly proactive, driven and comfortable building pipeline from scratch Why apply? This is a genuinely exciting opportunity to join a purpose driven business with a loyal client base and ambitious growth plans. You’ll have the autonomy to shape your own pipeline, access to an engaged audience and existing accounts, and the chance to build long-term partnerships that grow over time. With uncapped commission and significant upside for overperformance, this role offers both strong earning potential and the opportunity to play a key role in shaping the future of the commercial function.

Social Sales Lead, Fashion & Beauty London | Hybrid Working A new generation of media brands is changing the way audiences engage with content, moving beyond traditional publishing into a world that is faster, more creator-led, and built around the platforms people use every day. At the heart of that shift is a business that has been quietly building a powerful social ecosystem, bringing together entertainment, lifestyle, fashion, beauty, news and culture under one ambitious, future-facing vision. Over time, the company has evolved from a portfolio of well-known media brands into something much more dynamic: a social-first content business designed for the next era of audience attention. With hundreds of millions of followers across its wider network and billions of views generated each month, it has built real scale, but what makes this story especially interesting is what comes next. The business has recently brought its social brands together under one unified structure, creating a clear home for its next generation media offering and giving greater focus to creator-led storytelling, original content, and platform-native commercial ideas. This is a company with real momentum. It is investing behind channels that sit at the centre of modern culture, with strong traction across Instagram and TikTok and growing ambition across YouTube and podcasts. Internally, there is a genuine sense of evolution, with commercial strategy becoming more focused, more verticalised, and more closely connected to the needs of both audiences and advertisers. Rather than treating social as an extension of legacy media, the business is building a model where social sits at the centre of the proposition. That is why this hire matters. They are now looking for a Social Sales Lead, Fashion & Beauty to help shape the next phase of growth across one of their most important commercial categories. This role has been designed for someone who can bring category credibility, unlock new relationships, and re-establish the business as a go-to partner for fashion and beauty advertisers. It is less about maintaining a narrow patch and more about owning a vertical, spotting opportunities across a wider brand portfolio, and helping clients think differently about how they show up in social environments. You will work across both direct clients and media agencies, building relationships, opening up new revenue streams, and growing existing partnerships. The role will involve developing tailored commercial ideas, pitching confidently to a range of stakeholders, and working closely with content teams to create campaigns that feel relevant, timely, and genuinely valuable to brands. You will also play a key role in shaping proactive opportunities, leading internal brainstorms, and helping turn audience insight and editorial energy into commercial success. The ideal profile is someone early in their sales career but already showing real momentum. You might have around two to three years of experience and a grounding in social video sales, but what matters most is your understanding of the fashion and beauty landscape and the relationships you have built across brands and agencies in that space. This role needs someone commercially sharp, energetic, and persuasive, with the confidence to pitch well, the curiosity to uncover opportunities, and the drive to make things happen in a fast-moving environment. They are looking for hunger, presence, and genuine category passion. For someone who wants to join a media business that is evolving quickly, investing in creator-led growth, and creating a more modern commercial model around social, this is a brilliant opportunity to come in at the right moment and make a visible impact. Get in touch for more information.

Full and Part Time Makeup Artist Opportunities – London Department Store We’re looking for talented and passionate Makeup Artists to join a new and exciting counter at one of London’s iconic department stores. This is a full-time, counter based role so requires full flexibility to work Monday through Sunday. This is more than a beauty role - it’s about inspiring confidence, celebrating individuality, and empowering every customer through effortless artistry. You’ll be representing a brand founded by a globally renowned makeup artist, known for a fresh, free-spirited approach to beauty: intuitive, expressive, and joyfully modern. What you’ll be doing: • Delivering exceptional customer experiences, from personal consultations to mini makeovers, • Driving sales through storytelling, product recommendations, and artistry, • Building loyal client relationships through excellent service and follow-up, • Keeping the counter immaculate and visually inviting, • Bringing the brand’s playful, intuitive vision of beauty to life every day What we’re looking for: • Proven experience in a retail or counter-based sales role (beauty experience preferred), • Professional makeup artistry skills with an emphasis on enhancing natural beauty, • Passion for beauty, creativity, and self-expression, • Excellent communication skills — confident, warm, and inspiring, • A proactive attitude with the ability to work independently and as part of a team Why you’ll love it here: You’ll be joining a brand that champions creativity over conformity, and artistry over perfection. If you believe makeup should feel as effortless and empowering as throwing on your favorite pair of jeans, we’d love to meet you. Ready to bring beauty to life, your way? Apply now!

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Location: London Work: Full-Time About Qoves Qoves is on track to become the next consumer tech unicorn. With over 2.5 million followers across our platforms, we have built one of the largest global communities around beauty, aesthetics and AI. In only a short time, we have become one of the fastest growing consumer tech companies in the world, pioneering AI-driven facial analysis that is transforming the way people understand and improve their looks. Our products range from consumer facial analysis reports to partnerships with leading clinics and global brands. About the Role You'll own paid acquisition across Meta, Google, and other performance channels. Responsible for strategy, execution, and continuous optimisation — working closely with creative and analytics to drive profitable growth. This is not an entry-level role. We want someone who has lived inside the data, managed significant monthly budgets, and has extensive experience running direct response campaigns at scale. What We're Looking For • 5+ years running paid ads on Meta (Facebook/Instagram) and Google Ads at high spend levels. We'll ask your peak monthly budget managed., • Experience at an agency or in-house at a DTC brand., • Advanced Google Analytics (GA4) — you build custom reports and use data to make decisions., • Deep understanding of sales funnels top to bottom — you know how to align creative, audiences, and landing pages to each stage., • Experience scaling on at least one additional platform: TikTok, YouTube, Pinterest, Snapchat, or Programmatic., • Strong grasp of attribution, tracking setups (pixels, server-side events, UTMs), and iOS impact on reporting., • Comfortable briefing creative teams — you know what makes an ad work and can explain it clearly. Nice to Have • Experience with subscription or high-AOV DTC products, • Hands-on A/B and multivariate testing, • Familiarity with MMM or incrementality testing Applications without relevant paid media experience will not be reviewed.

Axzel Search is proud to partner with a global leader in beauty solutions as they continue their international expansion with the launch of a brand‑new London sales office. We’re now seeking a driven, self‑motivated Sales Executive to play a key role in building and scaling their commercial footprint across the UK and worldwide. About the Role This is an exciting opportunity with genuine scope and visibility. You’ll work across global markets and support three core business pillars - packaging, contract manufacturing, and turnkey solutions. With high autonomy and a collaborative culture, you’ll help shape the success and direction of the newly established London team. Key Responsibilities • Manage and grow a diverse customer portfolio across the UK and global markets, • Drive sales across the company’s full suite of product categories, • Partner closely with cross‑functional project management teams to ensure exceptional customer experience, • Host client visits in the showroom and lead regular engagement meetings, • Balance new business development with hands‑on account management Qualifications • 2–5 years of quota‑carrying sales experience, • Strong background in the beauty/cosmetics sector (highly preferred), • Commercial exposure to packaging, contract manufacturing, or turnkey solutions, • Experience operating across international markets, • Located in London or surrounding area Equal Opportunity We are committed to fostering a diverse and inclusive environment and welcome applicants from all backgrounds.

Company Description Abel Richard is dedicated to redefining luxury with timeless elegance and unwavering quality. Known for blending Italian craftsmanship with innovative design, our mission is to set new benchmarks in the luxury industry, delivering experiences steeped in refinement and exclusivity. Each creation is a celebration of sophistication, serving as a cherished symbol of artistic expression and enduring beauty. We aim to inspire admiration and become a name synonymous with sophistication and prestige, delivering products that resonate across generations. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

About Smiley The Smiley Company is a globally renowned, award-winning licensor working with leading licensees and premier retail partners to bring our family of brands to life. Our presence spans across fashion, home, entertainment, lifestyle, and consumer goods categories. For over 50 years, Smiley has spread optimism and creativity through innovative, iconic products that remind people of the power of a smile. We are a dynamic team with a passion for creativity and storytelling, and we celebrate diversity in an inclusive, learning-focused environment. Purpose of the Role This is a sales-driven, outward-facing commercial role designed to actively fuel new business growth within the Fashion Division. As Commercial Assistant, you will play a key role in driving lead generation, outbound outreach, pipeline development, and revenue acceleration. You will not only support the VP of Business Development and sales team operationally, but also proactively identify, engage, and qualify new licensing opportunities across global markets. This role is ideal for someone commercially ambitious, target-motivated, and eager to build a career in international brand licensing and fashion partnerships. Key Responsibilities Business Development & Outreach (Primary Focus) • Proactively identify and research potential new licensees, collaborators, and promotional partners across fashion and lifestyle categories., • Build and execute targeted outbound outreach campaigns via email, LinkedIn, trade databases, and industry networks., • Act as the first commercial point of contact for inbound partnership enquiries, qualifying and nurturing leads., • Develop highly targeted shortlists of priority brands and retailers aligned with strategic category growth., • Support the conversion of prospects into active commercial discussions., • Track outreach performance metrics and continuously refine targeting strategies. Sales Pipeline & Revenue Support • Own the accuracy and progression of the Fashion Division pipeline across Salesforce and Flowhaven., • Monitor monthly revenue targets, opportunity stages, and territory plans to ensure momentum., • Proactively chase stalled opportunities and support follow-up strategies post-trade shows and key meetings., • Prepare pitch materials, sales decks, and commercial proposals to support deal conversion., • Provide actionable reporting and insights to improve sales efficiency and forecasting accuracy. Trade Fairs & Market Engagement • Capture and qualify new leads during events and ensure rapid post-event follow-up., • Share market intelligence and competitor insights with the wider commercial team. Cross-Functional Deal Execution • Partner closely with Brand and Legal teams to accelerate deal progression., • Prepare Deal Memos and ensure commercial terms are accurately documented., • Track contract stages and proactively drive internal momentum to close deals efficiently., • Maintain strong communication between departments to remove bottlenecks and improve speed to market. Key Skills & Experience Essential • Minimum 3 years’ experience in sales, business development, or commercial support., • Demonstrable experience in outbound prospecting or lead generation., • Salesforce experience (essential)., • Strong CRM and data management capability., • Commercially confident communicator with strong telephone and outreach skills., • Highly target-driven and results-oriented., • Excellent organisational skills with the ability to manage multiple prospects simultaneously., • Comfortable working in a fast-paced, high-performance environment., • High interest in Fashion Desirable • Understanding of the global fashion, beauty, and lifestyle licensing landscape., • Experience attending trade fairs or industry events., • Familiarity with Flowhaven and/or Tableau., • Multi-lingual Salary & Benefits • Competitive base salary, • 33 days holiday (including bank holidays), • Pension scheme, • WFH Fridays, • Access to Perkbox and Vitality health insurance

SNAM - International Beauty Company 3 days/week - Central London offices Are you looking for an exciting Senior National Account Manager role in a fast growth International beauty company? Somewhere you can be accountable make a big difference and implement your ideas? Then this Senior National Account Manager role could be the perfect role for you! Reporting to the Head of Sales, this will be a hands-on role where you will be leading commercial negotiations, developing joint business plans, and working cross-functionally to bring the premium fragrance category and brand story to life It’s a high-profile role with real influence, working in a highly competitive fragrance category. You will be responsible for: • Develop and execute dynamic strategic plans to deliver wholesale and retail targets, working collaboratively with retail partners to create strong Joint Business plans for our brands, that will deliver growth and brand KPIs, • Deliver limitless plans to drive and maintain #1 ranking in all categories and all stores., • Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning., • Forecasting, liaising closely with demand planning and retailer supply teams to create accurate monthly forecasts by customer by SKU. Actively focussed on operational excellence and driving availability to deliver against retailer KPI’s, • Achievement of financial goals, delivering retail, gross and net budgets whilst driving profitability, working About You • We’re looking for a strong account manager with strengths in commercial / P&L management. experience is essential, direct experience with Boots, Superdrug, Sephora, John Lewis would be advantageous., • Beauty experience a plus, • Results oriented, high energy, team player driven by excellence, • Excellent interpersonal skills, strong communicator capable of building multi-level relationships, • Entrepreneurial sales flair with the ability to recognise/evaluate opportunities and a high level of commercial awareness, • Excellent negotiation, influencing and presentation skills., • Mathematically astute

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

This just in - an incredibly exciting opportunity to be part of the Lisa Eldridge team in Selfridges! Join a fast paced, and fast-growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this and are passionate about our values of elevating everyday artistry, we are waiting to welcome you! If you are ambitious and have a passion for make-up, looking for a progressive career within the retail beauty industry, then this is the perfect role for you. This opportunity is for freelance makeup artists who are looking to support the team in store. We are looking for artists who have strong flexibility and availability, particularly around key trading periods. This is not a permanent role and will be offered on a freelance basis. Typical availability would be 2- 3 days per week, depending on business needs. Key Requirements and Responsibilities: • Deliver amazing customer service; understand customer needs and ensure a high level of satisfaction., • Deliver thoughtful and bespoke artistry services to our customers., • Attend all brand product and artistry training (provided to support freelance artists in confidently representing the brand)., • Drive and deliver on sales targets., • Act as an outstanding brand ambassador., • Ensure all customers leave knowing about the Lisa Eldridge story, values and products., • Follow the brand’s grooming standards., • Ensure you are a supportive team player., • Adapt to working on a freelance basis, supporting the team during key trading periods, launches and events. You will thrive in this role if you are: • Warm, professional, and approachable with a can-do attitude., • Motivated, have high energy and are passionate about colour and product artistry., • You are committed to creating a haven for anyone with a desire to experiment with beauty in an approachable and inclusive space., • A responsible, passionate brand ambassador., • Excited to work in a fast paced, fast-growing brand with a close-knit team., • Confident in speaking to customers and understanding their needs., • A lover of all things beauty!, • Flexible, reliable and comfortable working varied shifts as a freelance artist. Skills required for this role: • Previous retail experience, • Makeup artistry qualification is a bonus, • Proof of right to live and work in the UK, • Flexible with your working hours and days per week, • Flexible, reliable and comfortable working varied shifts as a freelance artist. Benefits: • Exclusive staff discounts, • Training & development, • Flexible freelance opportunities within a fast-growing luxury beauty brand, • Opportunity to gain experience working with the Lisa Eldridge team in our flagship account About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

COMPANY OVERVIEW Since we launched Revive Collagen in August 2020, we've experienced remarkable growth, garnering hundreds of thousands of delighted customers. We offer a premium, market-leading ingestible collagen drink that aids in the restoration and enhancement of collagen from within, while supporting our customers through every stage of life. To date, we’ve sold over 25 million doses of our product and now sell one box every 60 seconds. In 2021, we proudly announced our longstanding brand ambassador partnership with Amanda Holden. Currently, our products are available in over 10,000 stores globally, including renowned retailers such as Ulta Beauty, Walgreens, Harrods, Boots, Holland & Barrett, and Sephora, to name just a few. We have exceptionally ambitious plans to become the global leader in ingestible collagen. Since launch, we’ve picked up no less than 24 industry awards. In 2022, we were recognised as the best new business in the country by Lloyds Banking Group. More recently, we were independently ranked as the 86th fastest-growing privately owned company in the UK. If you're interested in becoming a part of one of the UK’s fastest-growing brands and possess the drive and determination to help us achieve our goals, then this role is perfect for you. THE ROLE This is a hands-on operations support role, ideal for someone with strong administrative skills and an interest in supply chain and logistics. The Operations & Supply Chain Assistant will provide day-to-day coordination and administrative support across procurement, logistics, and stock movement, ensuring information, documentation, and trackers are accurate, up to date, and shared with the right stakeholders. The role supports activity across the UK, Amazon, and international (ROW) channels. Key Responsibilities Operations & Procurement Support • Provide day-to-day administrative support to the operations and demand planning teams., • Support critical path tracking by monitoring timelines, updating status and flagging risks or delays., • Raise and maintain purchase orders (POs) under guidance from the operations team., • Keep internal systems, trackers and documentation accurate and up to date. Inbound & Outbound Logistics Coordination • Support inbound shipments from manufacturers and suppliers, including sea and air freight., • Coordinate booking-in information between manufacturers, freight partners, 3PLs and retail partners., • Assist with outbound deliveries to UK customers, Amazon warehouses and international markets., • Track delivery progress and update internal stakeholders on shipment status., • Escalate delivery delays or issues to the operations team when required. Documentation & Compliance • Collate, check and file import/export documentation, including:, • Commercial invoices, • Packing lists, • Waybills and bills of lading, • Other required shipping or regulatory documents, • Support compliance by ensuring documentation is complete and accurate prior to shipment., • Maintain organised digital records for audit and reference purposes. Amazon & 3PL Support • Support deliveries into Amazon FBA and external 3PL warehouses., • Assist with monitoring stock movements and flag potential stock risks., • Help resolve basic delivery or booking queries with guidance from the wider operations team. Stakeholder & Team Support • Maintain trackers for shipments, bookings and document handovers., • Act as a coordination point between operations, marketing, sales, finance and external partners., • Support the preparation of operational and supply chain reports as required., • Ensure operational admin SLAs and internal KPIs are met. Requirements Essential • Experience in an administrative or coordination role, ideally within operations, logistics, or supply chain., • Strong organisational skills and high attention to detail., • Ability to manage multiple tasks, trackers and deadlines simultaneously., • Clear written and verbal communication skills., • Exposure to logistics, freight or supply chain environments., • Experience supporting e-commerce or Amazon FBA operations., • Familiarity with international shipping or customs documentation. Why Join Revive Collagen • Join a fast-growing, entrepreneurial brand with international reach., • Gain hands-on exposure to global supply chain and operations within a supportive team., • Opportunity to develop operations and supply chain skills over time., • Hybrid working and a collaborative team environment.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Mind Partners UK is a head-hunting firm with offices in London and Paris. We are partnering with Nuxe in the search for a Key Account Manager e-retail. Founded by Aliza Jabès, NUXE is a French brand and a pioneer in natural cosmetology. Each product is formulated and manufactured in France to pharmaceutical quality standards, combining the wonders of nature, the efficacy of science, and the awakening of the senses (40 FR patents). Today, NUXE Group gathers about 800 people all around the world, driven by the passion for nature, science, and arousing senses. NUXE UK is looking to appoint a Key Account Manager e-retail to join the Sales Department. The position will report directly to the Commercial Director UK&I. Position summary: • Execute Nuxe's strategy within the UK key e-retailers and deliver the business objectives, • Day-to-day Key Accounts management, • Ensure profitable growth of the brand whilst translating the Brand's overall strategy 1- ACCOUNT BUSINESS PLAN CREATION AND MONITORING Responsibility: • Account business plan efficiency and driver of growth, • Budget accuracy, • Achieve all key sales KPIs and targets for the responsible accounts, • Define an appropriate assortment for each client and ensure its permanent availability, and develop annual plans tailored to the account that will work for both Nuxe and the retailer, • Track sell-out and optimal stock level to avoid out of stocks, • Forecast and monitor sell-in and sell-out sales and report results, • Implement sell-in and sell-out corrective actions, • Execute new product launches and online and/or offline animations, • Ensure all trade and marketing funds are spent in the most efficient way to drive business growth, • Carry out competitive intelligence 2- NEGOTIATION Responsibility: • Sell-in and sell-out sales, • Retailer's P&L management, • Product referencing and visibility, • Present and reference current product ranges as well as new ones, • Develop and manage stakeholder relationships with existing clients, • Target new leads and open accounts in line with channel strategy, • Negotiate and manage annual contracts, • Define and negotiate a yearly trade marketing plan for each client in cooperation with the Marketing and HQ retail guidelines, • Coordinate the litigation management Requirements for the role: • 5 years of proven experience in managing retailers, specialising in e-commerce operations within the beauty industry, • University degree level or equivalent, ideally in Business or Marketing, • Strong interpersonal and communication skills, • Excellent negotiation abilities, • Agile, hands-on, self-driven, and proactive mindset, • Adaptable and excels in fast-paced environments

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are seeking a motivated Junior National Account Manager to join our client's UK Sales team, representing a leading mass fragrance brand. Based in North London, this role offers a hybrid working arrangement with one day per week in the office. You will drive growth across national accounts, particularly within grocer and discount retail channels, by generating leads, managing relationships, and delivering sales results. Key Responsibilities • Lead Generation: Identify and qualify potential clients through cold calling, networking, and referrals. Maintain and update a database of prospects., • Customer Engagement: Conduct needs analysis to understand client requirements and challenges. Present and demonstrate products or services effectively., • Sales Process Management: Assist in delivering compelling sales presentations and proposals. Support negotiations and help close agreements to meet sales targets., • Relationship Building: Build and maintain strong relationships with new and existing clients. Ensure high levels of customer satisfaction through follow-ups and support., • Market Awareness: Monitor market trends, competitor activity, and industry developments. Provide insights to the sales team to identify opportunities., • Reporting: Track sales activities, pipeline progress, and results. Prepare regular sales reports and forecasts for management. Candidate Requirements • Bachelor’s degree in Business or a related field, • Seasoned sales experience in beauty or FMCG, • Experience managing grocer or discount retail accounts, • Strong sales acumen and negotiation skills, • Excellent communication and interpersonal skills, • Customer-focused mindset with a passion for building relationships This is an exciting opportunity to develop your career in sales while working with a supportive team in a fast growing company. You will gain hands on experience managing national accounts and contribute directly to the company’s success.

Job Title: Senior Key Account Manager Job Type: Full-Time Location: London, 4 days a week in the office - 1 day working from home. Reporting to: SVP Our Company Nirvana Brands is a global fragrance brand builder and distributor with a modern go to market vision and strong expansion plans. Nirvana Brands is on a mission to become one of the leading and trusted, Brand Owner, Licensee and Distributor partner in the beauty category, driving worldwide brand growth through its global organisation, capabilities and network, with real competitive advantage to deliver sustainable, long-term brand growth. The current portfolio of brands includes Sarah Jessica Parker, The Rolling Stones, Laura Ashley, Guy Laroche & Paloma Picasso. Due to our continued success, we are expanding and looking for a Senior Key Account Manager to join our team. Position Overview To be a part of the hugely successful UK sales team. Strengthening the business and achieving the desired sales revenue and profit targets, market positioning, distribution, and visibility defined retailers. Full account management of the Nirvana brands portfolio across defined key accounts in UK, EU & ROW in close conjunction with internal counterparts to deliver specified sales targets. This role is top-to-bottom account management requiring both strategic thinking and planning plus significant administration. INTERNAL PEERS: Sales Managers, Marketing Teams, Brand Managers, Demand Planners, Commercial Finance. EXTERNAL PEERS: Buyers, Supply Managers, retailer counterparts, agency counterparts. KEY DUTIES AND RESPONSIBILITIES Work within Commercial team to deliver retailer strategies and deliver agreed sales and profit targets across the Nirvana brands portfolio. YOU WILL: • Be the primary point of contact between Nirvana Brands and retailers., • Work on and execute a clear methodology for retailer growth., • Effectively negotiate and manage the strategic activation calendar to grow sales performance. Align plans with retailer strategies and negotiate annual business plans to ensure profitable growth and optimum buy in whilst respecting brand values., • Align with trade marketing to ensure trade spend is used effectively, ensuring to drive brand awareness whilst maximising profitability., • Provide clear reports on activity and sales performance. Analyse results vs targets to grow sales performance, sharing qualitative and quantitative results. Review sell out performance and take appropriate action as required., • Update and deliver monthly, quarterly and annual sales forecasts indicating risks and opportunities., • Liaise with Supply Chain, providing clear and accurate forecasts. Oversee the supply chain within the account through forecasting and delivery., • With Trade Marketing, track the trade marketing calendar, ensuring activity is happening as planned., • Implement strategic promotions and marketing packages in line with brand strategy., • Track investment, analyse ROI and uplift vs targets., • Optimise brand presence and consumer impact on retailer websites, ensuring all imagery and additional assets are updated., • Full administration of accounts (briefing New Line Forms, Promotional Forms, Price Lists, invoices, new retailer set up etc.), • Participation in key business meetings such as forecast validation, brand updates, presenting a review of account performance identifying challenges and opportunities as appropriate., • Develop strong networks and partnerships across all relevant departments with all accounts., • Ensure consistent excellent service to retailers delivering a best-in-class approach., • Update on market and competitor activity within all accounts., • Other ad hoc activities to drive sales. YOU ARE: • Process driven, able to work as part of a team or on own initiative to deliver to required deadlines, • A creative thinker with a sound market understanding and passion for product, • Passionate about the fragrance industry keeping up to date with current trends, • Adaptable to various situations with the ability to work well towards fixed deadlines, • Confident in presenting information both verbally and written to a variety of audiences, • Customer-focused, results-oriented and brand-addicted YOU HAVE: • 6-10 years’ experience within a multi-branded sales environment, experience within the fragrance category preferred, but not essential, • Analytical and detail-oriented., • Strong communication skills – written and verbal., • Highly operational and numerate, commercially minded., • Excellent presentation skills., • Proficient in Microsoft Office., • Strong negotiation experience., • Team player., • A confident and accountable self-starter who can work autonomously., • Proven success in managing several projects to tight deadlines.

Territory Manager Territory covers: West London, Chertsey & surrounding areas Contract: 3 months fixed term contract with a great chance to lead to a permanent opportunity. Salary: up to £29k per annum , company car, fuel card and other great benefits Standout Field Marketing have a fantastic opportunity to join our new Coty beauty team who will call on pharmacies, and independent fragrance boutiques. As a Territory Manager, your role will be to increase visibility of the Coty portfolio of brands. You will be representing a wide range of Coty brands such as Max Factor, Rimmel & Sally Hansen. They also represent luxury brands such as Marc Jacobs perfume, Hugo Boss & Lacoste. Visiting approximately 8 stores per day, you will merchandise beauty stands, sell in additional products and stands and build strong relationships with key decision makers within your territory. Why join us & our Coty Team? We make sure everyone at Standout enjoys continuous support, great perks, and excellent career development opportunities. Some of the key perks include: • Salary up to £29k per annum (pro rata), • No weekend working (40 hours Monday to Friday), • Flexible smart working, • Potential to earn bonus - 10%, • 23 days paid holidays (pro rata) + public holidays, • Annual leave purchase scheme - up to 5 extra days per year!, • Company car & fuel card, • Life Assurance, • Access to discounted Private Healthcare, • Company pension scheme, • Family-friendly working policies (such as enhanced maternity & paternity pay), • Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!), • Opportunity to volunteer for our taskforces (Diversity & Inclusion; Field First; Community; Sustainability; Mental Health & Wellbeing), • Personal development through our 'Byte' e-learning platform, • Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being, • Supportive company culture & values, • Career progression opportunities across the Avidity Group businesses Ideally you will have experience of working within a field based sales role with exposure to the pharmacy or fragrance boutique environment however this is not essential. You will be self motivated and thrive working within a KPI driven environment. A people person, you will be confident and comfortable building relationships in store with key contacts and have great communication skills. Previous experience working within a customer centred or retail role would definitely be advantageous and high levels of resilience and energy are essential. Sound like the perfect role for you? Apply now! Please note this role requires a full UK manual driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check. This is a field-based role which will involve regular travel daily, so you must be comfortable driving distance. Please note this role will also require manual handling/heavy lifting. Overnights may be required on occasion.

Supervisor – Luxury Boutique Central London - Mayfair and Chelsea Salary: up to £32,000 + bonus Role: My client is looking for an experienced Retail Supervisor to support daily store operations, drive sales, and lead a small team in a luxury retail environment. This role is ideal for someone with strong leadership skills and a passion for delivering exceptional customer service. Key Responsibilities: • Lead and motivate the team to achieve sales targets., • Assist with daily operations, stock management, and visual merchandising., • Ensure excellent customer experience and brand standards., • Support staff scheduling, training, and performance management. Requirements: • Retail supervisory experience, preferably in luxury or premium fashion., • Strong leadership, communication, and team management skills., • Proven track record in sales and customer service., • Flexible availability, including weekends. Benefits: • Professional growth opportunities., • Staff discounts and other benefits. 360 Talent specializes in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.