Trabajos beauty sales en Reino Unido

Job Title - Aesthetics Practitioner Location - Chiswick & Clapham Hours of work - Full time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Chiswick Clinic as well as working within our Clapham clinic. Please note candidates must be flexible with late shifts and Saturdays. The Role: As part of your role as beauty/laser Practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive hourly rate plus industry leading bonuses and commission, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 33* days annual leave FTE, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job description: Who We Are At Skin Laundry, we’re flipping the script on skincare! We’ve made advanced laser technology safe, affordable, and accessible—and we’re not stopping there. Backed by certified medical professionals and a team of skin-savvy Medical Advisers, we’re helping people everywhere glow from the inside out. We’re growing fast, opening new clinics, launching innovative products, and creating unforgettable client experiences. Our mission? To help everyone feel confident in their own skin with real results and zero downtime. Who You Are You're passionate about skincare, obsessed with results, and love seeing others look and feel their best. You're a people-person with a knack for building trust, making product recommendations, and guiding clients toward their skin goals. Bonus points if you've got experience in sales, beauty, or customer service—and double bonus if you bring the energy, warmth, and professionalism that keeps our clients coming back for more! Your Day-to-Day Glow-Up Includes: • Performing our signature laser facials, • Addressing client skin concerns and tailoring treatment plans, • Recommending memberships, products, and follow-up services, • Creating a warm, welcoming clinic vibe where clients feel truly cared for Why You’ll Love It Here: • Work with cutting-edge skincare tech, • Be part of a fast-growing, beauty-forward brand, • Friendly, supportive team culture, • Opportunity to grow your career in aesthetics, • Discounts on treatments and products (your skin will thank you!) Ready to bring the glow? Apply now and join our mission to change skin—and lives—for the better. Core Responsibilities Operations • Warmly greeting clients, walking them into the treatment room, and ensuring high-level care is provided throughout the appointment., • Collects information on patient status from a variety of sources using assessment skills including observation, communication, and physical assessment., • Evaluating and treating clients within established treatment protocols., • Providing a friendly and comfortable environment for clients to be treated in, • Update and maintain client records on the system with their treatment details., • Is adept and knowledgeable with the use of specific equipment., • Is trained to efficiently operate the machines used for all Skin Laundry treatments., • Provide clients with pre-and post-treatment care., • Explain all treatment procedures to clients., • Perform skin analysis and evaluation to determine an appropriate treatment plan., • Perform the required treatment in a time-efficient manner while maintaining a pleasant attitude., • Advise and coordinate with clients on all aspects of the treatment and answer any questions or concerns they may have in a professional and friendly manner., • Speak with clients about additional services and recommendations., • Answer clients’ questions or concerns about treatments and/or products., • Manage clients with grace, even during peak demand., • Inform clients about new treatments and discounts., • Upsell treatments and products when appropriate., • Proactively identify and resolve client issues using Skin Laundry’s protocol system., • Provide timely and comprehensive oral updates throughout the shift., • Ensuring that the treatment rooms are clean and organized., • Be responsible for all aspects of health and safety and compliance., • Maintains the strictest confidentiality and performs all duties in a professional manner., • Assists in the implementation of goals, objectives, policies, procedures, and systems for all operational areas of the clinic., • Enforcing all health and safety regulations and protocols., • Work collaboratively with different team members of Skin Laundry., • Flexible work schedule: some evenings and weekends will be required., • Support client coordinators and the front of house team with administrative responsibilities as required by the Business. Any other duties and responsibilities as assigned. • Customer Service, • Adheres to the Skin Laundry’s vision and brand values., • Has knowledge of principles and processes for providing excellent client service including client needs assessments, meeting quality standards for services and evaluation of customer satisfaction., • Ensure correct information is available for the cashier to charge. What You’ll Bring to the Role – Own Your Glow • Take pride in your craft—always be learning, growing, and living Skin Laundry’s core values., • Show up with integrity and professionalism every single day—we’re all about accountability., • Keep your knowledge fresh! Stay updated with the latest clinical techniques and skincare innovations., • Maintain your professional development folder like your skincare routine—regularly and with intention., • Ensure your license and registration with the local health authority are current and compliant., • Embrace ethical, evidence-based practice in everything you do—we trust you to be the expert. What Makes You a Skin Laundry Star • Stellar communication skills—both written and verbal. You’re clear, kind, and confident., • A natural people person—you build connections, not just conversations., • Always polished, well-mannered, and ready to make a great impression., • You understand how systems work—from clinic operations to healthcare regulations., • Tech-savvy and confident using Microsoft Office (Word, Excel) and booking platforms., • Analytical thinker—you can gather, interpret, and explain data with ease., • Confident drafting emails, writing reports, and handling professional correspondence., • Proactive and self-driven—you take initiative, solve problems, and make smart decisions., • NVQ Level 4 in Beauty Therapy is required with laser certification. Personal Traits – Your Vibe • Positive energy, self-motivation, and a can-do attitude that lifts the whole team., • Service-driven and laser-focused (pun intended) on client satisfaction., • Calm under pressure and a whiz at juggling tasks and timelines., • Clear, professional speech and strong presentation skills., • Passionate about appearance, grooming, and setting the standard in hygiene., • Organized, efficient, and always one step ahead., • Flexible with working locations—where the clients go, you shine! Educational Qualifications – Your Foundation • NVQ Level 4 or above in Beauty Therapy (Required) Supervision You’ll Give • You’ll be the go-to for clients—but no team members will report to you. Supervision You’ll Receive • You’ll be guided and supported by the Clinic Manager. Job Type: Part time 30 hours over 4 days per week. The role expects flexibility to work both weekends and weekdays over a rotating schedule.

Senior Therapist - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. \n\n\n\t • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.\n\t, • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.\n\t, • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.\n\t, • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.\n\t, • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.\n\t, • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • High School Diploma.\n\t, • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.\n\t, • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n\n\n

SENIOR FINANCE ANALYST - BEAUTY RETAIL - £65-70K Your New Company I'm supporting a luxury beauty business who are looking to appoint a Senior Finance Analyst to play a key role in driving commercial insight and supporting strategic decision-making across the business. This is a high-impact role, working closely with senior stakeholders across Finance, Commercial, and Operations within a dynamic, brand-led environment. They are looking for a qualified finance professional (ACCA/CIMA/ACA) with proven experience within the Retail/Wholesale/Luxury sectors within financial analyst positions, ideally on short notice (however they will wait 3 months for the right candidate!). Your New Role Key Responsibilities: • Supporting month-end and budgeting, • Business partnering with commercial teams, supporting with reporting needs, • Providing weekly sales reporting, alongside comprehensive variance analysis, • Financial modelling and maintaining/developing dashboards, • Support decision-making with financial modelling and scenario analysis, • Business partner with internal key stakeholders and department heads, • Identify margin improvement opportunities and cost efficiencies, • Present insights to senior leadership and influence strategic decisions, • Ad hoc projects and analysis as required What You’ll Need to Succeed • ACA, ACCA, or CIMA qualified, • Must have product environment experience within the Retail / Wholesale / FMCG / Manufacturing sectors, • Strong commercial acumen and stakeholder engagement skills, • Strong Excel skills, • Ability to work in a fast-paced, data-rich environment What You’ll Get in Return • Competitive salary of £65,000 - £70,000 + benefits, • Exposure to senior leadership and strategic projects, • Career development in a high-growth, purpose-driven business Interested? Apply now or contact Tahlia Duff at Hays UK to discuss this opportunity further. # 4776058

Credit Control Manager - Drive AR Performance in a Global Beauty Brand Your new company A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations. Your new role • Manage end-to-end Credit Control activities for assigned entities., • Handle daily payment allocation and cash application, • Chase overdue balances and follow up with customers, • Manage offsets, reconciliations and chargebacks, • Lead dispute resolution and communication with key accounts, • Prepare and maintain DSO, ageing and AR exposure reports, • Standardise and automate AR reporting across entities, • Monitor overdue balances and risk positions, • Support AR consolidation for the US, Italy and Spain, • Participate in weekly and bi-weekly AR review meetings, • Implement process improvements, automation and simplification, • Set up and manage automated payment reminders, • Act as the main Credit Control contact for major customers, including Amazon, • Collaborate closely with Finance, Sales and local Credit Control teams, • Challenge commercial decisions that increase credit risk, • Support decisions on credit limits, payment terms and credit insurance, • Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite) What you'll need to succeed • 5+ years’ Credit Control experience, ideally at senior level, • Industry knowledge either in FMCG or Retail, • Strong operational receivables background, • Solid reporting and data analysis skills, • Experience assessing credit risk, • Good understanding of credit insurance and policy management, • High proficiency in Excel (advanced formulas, pivot tables), • Experience working with large/global customers (Amazon highly desirable), • Ability to thrive in a fast-growing, multi-entity environment What you'll get in return • A key role in a high-growth global business, • Exposure to international stakeholders and major retailers, • Opportunity to drive real process improvements and automation, • A collaborative, fast-paced and entrepreneurial environment, • The chance to shape and strengthen a growing Group Credit Control function What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4732168

Food & Beverage Assistant - Hook, Hampshire \n\n Join our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity to live in staff accommodation here on the beautiful estate. \n\n Key Responsibilities may include: \n\n\n\t • Ensure that the Lounge & Bar areas are correctly prepared for service - including afternoon tea.\n\t, • To serve all beverages to the required standards, and to ensure such service is friendly and efficient.\n\t, • To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards.\n\t, • Supporting with delivering the "Elite Experience" to guests who visit our beautiful Grey Lounge for afternoon tea\n\n\n At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. \n\n Tylney Hall Hotel: \n\n Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none. \n\n Why work at Hotel: \n\n \nAs an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! \n \nBenefits \nTo support our staff we offer: \n\n\n\t • Meals are provided by our talented kitchen team\n\t, • We have plenty of free parking.\n\t, • We also have amazing recognition awards for exceptional customer service\n\t, • Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!\n\n\n If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. \n\n *service charge is dependent on sales performance and not guaranteed

CLIENT ADVISOR, RETAIL FASHION BOUTIQUE SALARY: Up to £30,000 per year + 1% commission on all sales START DATE: Available to start end of May 2026 We are looking for an experienced Client Advisor with a strong background in small luxury boutiques. The ideal candidate is used to working in intimate retail settings where flexibility, teamwork and a hands on approach are essential. Key requirements: • Experience in small luxury boutiques, • Strong sales and confident clienteling skills, • Hands on approach across all store activities, • Strong customer focus and high level service, • Professional, well presented and reliable, • Team player with a flexible mindset If this sounds like you, send your CV to larissa@360talentlondon.com Applicants must speak fluent English and have the right to work in the UK 360 Talent London is a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with fashion, beauty, lifestyle and art brands across global markets

Buying Manager - Skincare Cosmetics London A leading UK retailer specialising in Korean beauty and skincare, offering a curated range of over 2,000 products across skincare, makeup, haircare, and body care through both ecommerce and physical stores. Since launching in 2019, the company has become a trusted destination for K-Beauty customers across the UK, supported by thousands of 5-star customer reviews and a rapidly expanding retail presence. The Buying Manager will lead the Buying team and oversee the full product lifecycle across multiple categories, ensuring all activity supports the wider commercial strategy. The role involves managing key supplier relationships, overseeing onboarding and launch processes, and driving the commercial performance of both established and emerging brands within the UK market. This opportunity suits someone with strong leadership skills, commercial awareness, and experience working in fast-moving retail environments. Key Responsibilities • Lead, mentor, and develop a team of Buyers across different experience levels, ensuring clear direction, strong execution, and continuous development., • Work closely with Merchandising and wider business teams to support category planning and deliver commercially effective product strategies aligned with customer demand and business objectives., • Manage supplier partnerships and lead commercial negotiations, including margins, funding agreements, and long-term partnership terms., • Oversee contract reviews and renewals, ensuring agreements meet operational and commercial requirements while maintaining strong supplier relationships., • Analyse sales, margin, stock flow, and promotional performance to identify opportunities and risks, using data to support commercial discussions with brands., • Manage stock flow and supplier lead times, ensuring timely deliveries and resolving any supply chain issues that may impact product availability., • Collaborate cross-functionally with Merchandising, Marketing, Supply Chain, and Retail Operations to ensure successful launches, promotions, and stock planning across all channels., • Maintain accurate launch timelines and critical paths, ensuring all stages of onboarding, labelling, compliance, and product readiness are completed on schedule., • Support suppliers with UK labelling and compliance requirements, ensuring all products meet regulations before launch., • Take ownership of priority and exclusive brand accounts, ensuring they receive strong commercial focus and strategic support., • Build and maintain strong relationships with international brand teams, providing regular updates on performance, opportunities, and market growth., • Produce weekly and monthly reports for senior leadership, highlighting performance trends, opportunities, and recommendations. What We’re Looking For • At least 4 years’ experience in Buying or Category Management within beauty, skincare, wellness, or fast-paced consumer retail., • Proven experience leading and developing buying teams., • Strong commercial awareness with a track record of driving sales and profitability., • Experience managing supplier negotiations, commercial terms, and long-term partnerships., • Strong analytical skills with advanced Excel capability and confidence interpreting sales and performance data., • Excellent communication and stakeholder management skills., • Highly organised with the ability to manage multiple priorities and deadlines effectively., • Passion for beauty, skincare, and evolving consumer trends., • Experience working with international suppliers is advantageous., • Korean language skills are beneficial but not essential., • Collaborative and relationship-focused approach to working with brands and partners.

Conference Portfolio Manager £Up to £60,000 + Bonuses London UK + International Travel My client is looking for a commercially focused, research led producer with an interest in the Beauty & Personal Care to take on an exciting, growth portfolio, playing a central role in shaping and delivering the event. This is a high energy, executive-level conference bringing together CEOs, operators, investors, and brands driving the future of the beauty and personal care world. As Producer, you will take ownership of researching the market, identifying key trends, securing senior-level speakers, and building compelling, commercially relevant agendas that attract decision makers and sponsors. Your Skills and Attributes • Conduct desk research, telephone interviews and face-to-face meetings with leading market practitioners. Be able to articulate and demonstrate how the portfolio serves the industry., • Write commercially viable conference programmes, determining the focus of the event and each talk whilst leading the overall direction of the portfolio (both in content and commercial sense)., • Source and secure leading speakers from the industry, utilising well-developed and productive networks across the portfolio so that you are recognisable in the industry that you serve., • Project manage the portfolio with other departments, including working with marketing to ensure that the correct market segments are reached, and agreeing on sales plan with sponsorship. Please send CV’s to dan@mediasearchinc.co.uk

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Department: Retail Place of work: Piccadilly, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English and Arabic, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As an Assistant Business Manager, for La Prairie, Harrods you will have the opportunity to work alongside the Business Manager to lead and grow our beautiful brand at Harrods, London including our Spa treatment room. This is an exceptional opportunity as Harrods accounts for 60% of our UK & Ireland Business. You will lead and manage a team of up to ten consultants, driving performance, fostering engagement, and contributing to business growth while ensuring the delivery of exceptional client experiences. The successful candidate will inspire and act as a role model to the team, providing best-in-class service and transforming every customer interaction into a true luxury experience. Your goal will be to strengthen the brands positions within the skincare and makeup category, in full alignment with the brand’s strategic vision and roadmaps. Main responsibilities • Set and monitor daily team objectives, adapting focus throughout the day to maximise performance and support key launches and promotional activity., • Deliver a high standard of customer service by actively engaging clients, identifying their needs, asking appropriate follow-up questions, and offering personalised skincare consultations., • Ensure every customer is introduced to the collections to enhance the overall client experience., • Proactively plan and organise external events to drive business growth and increase brand awareness., • Maintain accurate and up-to-date customer records within the EPOS system, • Ensuring excellence in Spa operations and client service, being the main point of contact for retail and spa coordination Business Planning Counter Performance & Sales: • Ensuring you work with the Business Manager on the business plan to define and monitor weekly sales targets, providing clear rationale and regular performance updates., • Plan and deliver tailored events and in-store (on-counter) activities to support achievement of the business plan, while maintaining strong awareness of competitor activity., • Ensure all required paperwork and administrative tasks are completed accurately and within agreed deadlines., • Maintain accurate stock levels, optimise stock ageing, manage tester availability, and implement timely corrective actions where required., • Proactively manage team absences to ensure consistent and effective counter coverage., • Ensure full accuracy and compliance in all sales reporting, including use of IPPOS and clienteling systems. Spa Performance & Sales: • Being the main point of contact for spa bookings, working alongside the PR manager, working with Harrods concierge, supporting in training the Harrods call centre team and driving occupancy and retail performance, • Drive the team to achieve individual paid Spa appointment targets, • Ensure and track appointment bookings so that the occupancy target is met for the Spa, • Engage, and coach Harrods team about Spa Services to increase appointments and loyalty to the brand Team Development & Performance Management • In partnership with the Business Manager you will lead, coach, and develop a team of Beauty Consultants, Makeup Artists, Spa Consultants, and stock controller ensuring excellence in performance, conduct, and client service., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Education Manager to analyze KPIs, identify training needs, and enhance sell-out performance. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store relationship & Communication • To ensure that you are informed about current and new business initiatives and to provide feedback to the Business Manager & Training Manager., • Ensure you are up to date at all times of the HO emails and feedback to the team, • EPOS accuracy and compliance, • Ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points, • Develop and maintain good working relationships with all store based colleagues, • In partnership with the Business Manager, Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie & Chantecaille offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction Reports to: Harrods Business Manager. In the absence of Business Manager the Assistant Business Manager will report into the Head of Retail. We look forward to receiving your application.

The Bottega Veneta fragrance collection, inspired by the city of Venice and its history of cross-cultural encounter, weaves together essences from different corners of the globe, captivating the senses and transporting the imagination. Each fragrance reflects the artisanal heritage of the Veneto region. About the role We are seeking Luxury Brand Ambassadors full & part time for our exciting new Bottega Veneta Counter in Selfridges London W1. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for Bottega Veneta, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Bottega Veneta? • Draws inspiration from the city of Venice and its rich history of cross‑cultural exchange, • Blends rare essences sourced from different corners of the globe, • Creates sensorial experiences that captivate the senses and spark imagination, • Reflects the artisanal craftsmanship and heritage of the Veneto region Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly Competitive Commission Structure, • Extra Day off for your Birthday, • Product Allocation with discounted rate, • Clothing Allowance, • Contribution into company pension, • Career progression & Training, • Length of Service Rewards

International Spa Trainer (12 Months contract) Luxury Skincare Brand | UK & EMEA Salary: Up to £45,000 + travel expenses London-based | Extensive International Travel We are recruiting on behalf of a globally recognised luxury skincare brand with an iconic range of professional and retail products. This is a rare opportunity to join the brand as an International Spa Trainer, supporting prestigious spa partners across the UK and EMEA. This role is ideal for an experienced trainer who thrives in an international environment and is comfortable spending extended periods away from home while travelling to some of the world’s most exclusive resorts and destination spas. The Role As International Spa Trainer, you will be responsible for delivering inspiring, high‑quality education on both treatments and retail to spa teams across multiple territories. You will act as a brand ambassador, ensuring consistent standards and exceptional product knowledge throughout the region. Key responsibilities include: • Delivering face‑to‑face training to individuals and cohorts of learners, • Facilitating new partner openings, refresher training, and advanced workshops, • Supporting retail performance through product knowledge and consultative sales training, • Maintaining training standards aligned with brand protocols and luxury positioning, • Representing the brand professionally at international spa locations and events About You We are seeking a confident, polished professional with a strong background in luxury spas and education. You will have: • Proven experience in a dedicated skincare training role (essential), • Experience delivering training to both individuals and groups, • Level 3 Beauty Therapy qualification or equivalent, • A background in premium or luxury spa environments, • Strong retail experience within a luxury skincare or spa brand, • Excellent presentation, communication, and interpersonal skills You must also: • Be highly flexible and comfortable with significant international travel, • Enjoy being away from home for extended periods, • Be London‑based (or able to regularly access London) What’s on Offer • Salary up to £45,000, • Opportunity to work with a prestige, globally respected skincare brand, • Extensive international travel across UK & EMEA, • Exposure to some of the most exclusive spas and resorts worldwide, • A dynamic, fast‑paced role with genuine global scope If you are an experienced spa educator with a passion for luxury skincare, travel, and inspiring others, we would love to hear from you. Apply now to be considered for this exceptional international opportunity.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service., • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally., • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations., • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses., • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget., • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge. About you The ideal candidate for this position will have the following experience and qualifications: • High School Diploma., • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV., • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

The Advocate Group has partnered with a fast-growing beauty and retail business to recruit a Buying Manager for their London team. Are you obsessed with K Beauty and Korean culture? Yes? This role could be perfect for you! I'm looking for a highly commercial individual with buying or brand-side account management experience to join one of the most exciting, high-growth businesses in beauty. This is an exciting opportunity to join a fast-growing, trend-led consumer brand that has quickly established itself as a market leader in beauty, with a strong retail and ecommerce presence across the UK. Working Pattern: Full-time, office-based (Monday–Friday) Key responsibilities: • Leading, coaching, and developing a team of Buyers, • Managing supplier relationships and leading commercial negotiations, • Driving category performance across sales, margin, and stock availability, • Working cross-functionally with Merchandising, Marketing, Supply Chain & Retail teams, • Managing product launches and critical paths across multiple categories, • Building strong relationships with international brand partners, • Producing trading analysis and strategic recommendations for leadership teams What we’re looking for: • Experience within Buying or Category Management in Beauty, Skincare, Wellness or fast-paced retail, • Strong commercial awareness and negotiation capability, • Proven experience managing and developing teams, • Highly analytical with strong Excel skills, • Organised and confident managing multiple priorities, • Passion for beauty and consumer trends, • Experience working with international suppliers is highly desirable What’s on offer? • Opportunity to join a high-growth business where your impact is visible, • Collaborative and entrepreneurial culture, • Strong progression and development opportunities, • Staff discount and competitive benefits package Get in touch with Nathan at the Advocate Group or ‘Apply Now’ to be considered for this position. Email: Nathan.collinson@advocate-group.co.uk We look forward to receiving your application for this exciting new vacancy! The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

CASHIER — LUXURY MAISON Luxury Department Store Salary up to £43,000 + Team Commission About the Brand An internationally renowned luxury Maison celebrated for its exceptional craftsmanship, timeless elegance, and elevated client experience. Known for its iconic leather goods, ready-to-wear, and lifestyle collections, the brand represents the highest standard of luxury retail. The Role As Cashier, you will deliver a seamless and professional checkout experience while supporting the overall luxury client journey. You will handle transactions with accuracy, discretion, and efficiency, ensuring the highest standards of service at all times. Key Responsibilities • Process cash, card, refunds, and exchanges accurately and efficiently., • Deliver a polished and luxury-focused client experience., • Maintain confidentiality and security across all transactions., • Support the sales team and assist with client queries when needed., • Ensure the cashier area is maintained to impeccable brand standards. Requirements • Previous cashier experience within luxury retail., • Strong numerical accuracy and attention to detail., • Excellent communication and client service skills., • Professional presentation aligned with luxury standards., • Flexible availability including weekends. What’s on Offer • Salary up to £43,000 + team commission., • Training and development within a prestigious luxury environment., • Health insurance and pension scheme. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Company Description delilah is an independent British vegan makeup brand celebrated for its cruelty-free products, innovative formulations, and versatile color collections. Proudly certified as a B Corporation and PETA-approved, delilah commits to sustainability and ethical practices. The brand has garnered multiple awards in recognition of its exceptional products and environmental efforts. delilah’s products are available at high-end locations such as the iconic beauty hall of Fortnum & Mason in Piccadilly, as well as over 300 select salons and boutiques across the UK and Europe. Role Description This is a contract Sales Assistant role based on-site at the prestigious Fortnum & Mason beauty hall in London, United Kingdom. The Sales Assistant will provide exceptional customer service, assist clients in selecting delilah products, and demonstrate product usage. Additional tasks include maintaining the presentation of the sales area, replenishing stock, managing daily sales transactions, and building strong customer relationships to enhance the in-store shopping experience. Qualifications • Strong Customer Service and Interpersonal Skills to deliver an exceptional and welcoming shopping experience, • Proficiency in Sales and Communication skills to effectively convey product benefits and upsell where applicable, • Excellent Organization Skills to manage stock, maintain displays, and ensure smooth operations, • Passion for beauty products and an understanding of vegan and cruelty-free principles, • Flexibility to work on a contract basis and availability to work during retail hours, including weekends, • Previous retail or beauty industry experience is preferred but not mandatory

At AROMARIA, we are not building a typical fragrance brand, we are shaping what the future of fragrance feels like. With a fast-growing international presence and upcoming milestones in some of the most important luxury retail spaces in the world, we are now opening only 3 positions in London for exceptional sales professionals ready to be part of something extraordinary. This is not for everyone. This is for those who sell with instinct, elegance, and passion — and who understand that true luxury is not just a product, but an experience. What we are looking for… Senior Sales Manager who has a proven, undeniable record of moving the needle in luxury retail. Not someone who manages a floor. Someone who owns a number and has receipts to prove it. You will be responsible for driving revenue at our Regent Street flagship, building relationships with luxury boutiques and retail partners across London and the UK, and setting the standard for what exceptional sales performance looks like in a niche luxury house. You are the right person if: • You have a track record of hitting — and exceeding — ambitious retail sales targets in luxury or premium lifestyle brands, • Numbers follow you. You know your sell-through rates, your average transaction value, your conversion rates — and you’re proud of them, • You understand the psychology of the luxury client: patience, presence, and precision, • You’ve worked with or have deep relationships in London’s luxury retail ecosystem, • You’re as comfortable selling a single bespoke piece as you are pitching a wholesale partnership, • You bring energy without noise, and confidence without arrogance, • You are fluent in Arabic, this is a non-negotiable requirement. Regent Street’s clientele includes a significant and discerning Arabic-speaking community, and the ability to connect with them in their own language is not a bonus here, it is the bridge between a good salesperson and an exceptional one. Why AROMARIA A rare opportunity to join a brand with global vision and momentum Be part of a select, high-impact team (only 3 hires) Work within a brand that values beauty, innovation, and excellence Grow with a company that is positioning itself among the most important fragrance brands in the world Important This is a high-performance role for individuals who love selling and delivering results at the highest level. If you are looking for a standard retail position, this is not it. If you are ready to elevate your career and be part of something exceptional, we want to meet you. Apply now! Limited positions available.

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

About This Works This Works create effective, trusted sleep, stress and skin solutions that improve people's lives and wellbeing. An award-winning brand founded in 2004 that understands the universal need to restore nervous system regulation at all ages and life stages. Every product is proven to work in scientific studies to help create lasting change. Our products combine functional fragrances, circadian science and sensorial rituals to help shift the body from heightened stress states into restorative recovery modes. We are recognised globally as leaders in sleep and bodycare and as emerging innovators in neuro-cosmetics and nervous system wellness. Our brand is built on scientific credibility, efficacy, inclusivity and conscious formulation principles. The Opportunity We are seeking an ambitious and commercially driven Senior International Account Manager to accelerate growth across our global distributor network and strategic export markets. This role will manage and grow distributor and selected retail partnerships across North America, Europe, Asia and China, while also identifying and onboarding new international partners in priority territories. The successful candidate will combine strong commercial acumen with operational excellence and international relationship management experience. They must be confident navigating cultural nuances, distributor dynamics, retailer expectations and market complexities across multiple global regions. This is a highly collaborative role requiring close partnership with Marketing, Supply Chain, Finance, Regulatory and Product teams to deliver sustainable, profitable international growth. Sales Responsibilities: International Distributor and Retail Account Management ·Act as the lead commercial contact for international distributors and selected retail partners across the USA, Europe, Asia and China. ·Build strong, strategic relationships with distributors, retailers and regional stakeholders to drive sustainable long-term growth. ·Develop and execute joint business plans aligned to company revenue, profitability and brand objectives. ·Lead annual commercial negotiations including targets, margin management, promotional investment and growth initiatives. ·Conduct regular business reviews, performance analysis and growth planning with partners. Global Growth & Strategic Sales Planning ·Identify, evaluate and onboard new distributors and strategic retail partners within priority and emerging international markets. ·Assess market opportunities, route-to-market strategies and commercial viability across diverse international regions. ·Support distributor selection, contract negotiations and onboarding processes in partnership with senior leadership. ·Contribute to building scalable frameworks for international growth and distributor management. Sales & Revenue Growth · Deliver revenue and profitability targets across international territories. · Analyse sales performance, market trends and competitor activity to identify growth opportunities. · Partner with distributors and retailers to optimise assortments, pricing strategies, launch plans and promotional calendars. ·Support retail expansion opportunities across premium beauty, wellness, pharmacy, travel retail and e-commerce channels. ·Collaborate on strategies to scale international business from challenger brand to globally recognised premium wellness brand. International Market, Regulatory & Operational Coordination ·Work cross-functionally to ensure successful execution of launches, forecasts and supply planning. ·Maintain awareness of international regulatory and compliance requirements, particularly across the USA, EU, China and Asian markets. ·Support distributors with local market activation, retailer presentations, education and brand positioning. ·Ensure brand consistency while adapting approaches appropriately for regional market and cultural needs. ·Support cross-border e-commerce opportunities and evolving international channel strategies where relevant Forecasting, Reporting & Financial Management ·Own distributor forecasting, budgeting and sales tracking processes. ·Deliver accurate revenue forecasts and contribute to annual planning cycles. ·Monitor ROI across promotional and marketing investments. ·Produce regular commercial reporting, insights and recommendations for senior leadership. ·Support line-level forecasting and international demand planning. Skills & Experience Required ·Minimum 5 years of experience in international account management, with proven track record of managing distributor relationships across global regions including North America, Europe and Asia within beauty, wellness, skincare or premium consumer brands. ·Educated to degree level or equivalent. ·Strong understanding of international retail environments, distributor models and export market dynamics. ·Experience working with culturally diverse partners and navigating international business practices. ·Knowledge of cross-border e-commerce and Asian market dynamics advantageous. ·Commercially driven with strong analytical and financial planning skills. ·Experience in forecasting, budgeting, promotional planning and P management. ·Demonstrated ability to identify and secure new international business opportunities. ·Excellent negotiation, presentation and relationship management skills. ·Highly organised with the ability to manage multiple markets and priorities simultaneously. ·Collaborative, entrepreneurial and proactive mindset aligned with This Works brand values. ·Advanced proficiency in Microsoft Excel, PowerPoint and commercial reporting tools. ·Fluent English required; Mandarin or additional European/Asian languages advantageous. ·Willingness to travel internationally as required. Benefits: ·Opportunity to join a growing, science-led wellness brand. ·Competitive salary and performance-based bonus. ·Exposure to international markets and strategic global partnerships. ·Pension scheme. ·Employee product discount and quarterly product allocation. ·Private healthcare ·Birthday day off ·Hybrid working pattern with three days per week in the office.

The Company The Outform Group is an award‑winning global innovation agency. We partner with some of the world’s most recognisable brands and retailers to transform customer experience through insight, technology, and creativity. Our ambition is to be revered as the agency shaping the Future of Retail, and in EMEA we continue to grow with pace and purpose. The Opportunity We are seeking a highly organised and proactive Fulfilment & Portal Coordinator to join our team. This role is essential to ensuring the smooth operation of our spare parts fulfilment ecosystem, supporting retail display programmes across EMEA. You will be the guardian of our fulfilment portal, ensuring accuracy, efficiency, and exceptional service for our clients and retail partners. The Role This role is responsible for monitoring, maintaining, and optimising Outform’s spare parts and fulfilment portal. You will manage stock levels, process maintenance tickets, coordinate replacement parts, and ensure timely fulfilment to stores or installation engineers. A detail‑driven coordinator with strong communication skills, you will act as the operational backbone of our after‑sales support function. Job Title: Fulfilment & Portal Coordinator- Beauty Reporting to: Beauty Services PM Location: London or Fleet, UK Hours of Work: 9am – 5.30pm, 37.5 hours per week Key Responsibilities Portal & Stock Management Portal oversight — Monitor and maintain the spare parts fulfilment portal, ensuring all data is accurate, up to date, and aligned with live retail display programmes. Stock level management — Track inventory levels across all spare parts, identifying replenishment needs and coordinating with internal teams to maintain optimal stock. Data accuracy — Ensure product codes, descriptions, imagery, and technical information are correctly maintained within the portal. Reporting — Generate regular reports on stock usage, ticket volumes, fulfilment timelines, and recurring issues. Maintenance Ticket Handling Ticket triage — Receive and assess maintenance tickets submitted by clients or retailers, identifying the issue and determining the appropriate response. Replacement coordination — Arrange dispatch of spare parts either directly to stores or via an installation engineer, depending on the complexity of the issue. Issue resolution — Liaise with internal teams (production, engineering, logistics) to resolve technical or fulfilment‑related queries. Client communication — Provide clear updates to clients and retailers on ticket status, expected delivery times, and next steps. Operational Coordination Process optimisation — Continuously review fulfilment workflows to improve speed, accuracy, and customer experience. Cross‑functional collaboration — Work closely with logistics, warehouse, engineering, and client services teams to ensure seamless fulfilment operations. Quality assurance — Ensure all dispatched parts meet Outform’s quality standards and are packaged appropriately for safe delivery. Engineer scheduling — Coordinate with installation partners when on‑site support is required. Client & Retailer Support Relationship management — Build strong working relationships with clients and retail partners, ensuring a high‑quality after‑sales experience. Guideline adherence — Ensure all fulfilment activity aligns with retailer requirements, store processes, and visual merchandising standards. Service excellence — Act as a trusted point of contact for all spare‑parts‑related queries, ensuring timely and professional communication. Key Skills and Experience Proven experience in retail operations, after‑sales support, logistics coordination, or fulfilment management. Strong understanding of inventory systems, ticketing platforms, or portal‑based workflows. Excellent communication and stakeholder‑management skills. High level of accuracy, organisation, and attention to detail. Ability to multitask and prioritise in a fast‑paced environment. Proficient in Microsoft Office Suite and comfortable learning new digital tools. Analytical mindset with strong problem‑solving abilities. Proactive, self‑motivated, and committed to delivering exceptional service. Package Salary: Competitive, depending on background and experience Benefits: 5% company pension contribution Private healthcare and Medicash plan Death in Service (DIS) insurance 27 days holiday EMEA Bonus

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Senior NPD Executive £competitive dependent on experience West London – hybrid (2 days in office p/w) Blush & Bloom are pleased to be partnered with a beauty company who are actively looking to hire a Senior NPD Executive to join their team based in West London. We’re looking for a commercially minded NPD professional with experience in the beauty industry, ideally across colour cosmetics and hybrid products. This role sits at the intersection of product development, project/account management and cross-functional delivery - taking ownership of projects end-to-end and acting as a key point of contact internally and externally. Key Responsibilities: • Take ownership of NPD projects from concept through to launch, managing timelines, deliverables and stakeholder expectations throughout, • Act as a key point of contact between internal teams (Sales, Marketing, Finance) and external partners, ensuring clear communication and alignment at all stages, • Identify market trends, customer needs and commercial opportunities to inform product strategy and pipeline development, • Manage supplier relationships including briefing, development, negotiations and ongoing performance, • Oversee product costings and work closely with Finance to ensure projects are delivered in line with commercial targets and margins, • Coordinate the development process including design, sampling, testing, compliance and production, ensuring deadlines are met, • Work on product briefs, specifications and critical path management (CPA), maintaining visibility across multiple projects, • Support go-to-market activity, collaborating with Sales and Marketing on product positioning, launches, samples and claims, • Monitor product performance post-launch, managing any quality issues, returns or improvements required, • Present regular project updates, providing clear visibility on progress, risks and opportunities Key Requirements: • Strong stakeholder management and communication skills, with the ability to influence both internally and externally, • Highly organised with the ability to manage multiple projects in a fast-paced environment, • Commercially aware, with strong numerical skills and confidence managing costings and budgets, • Proactive, solutions-focused and confident in making decisions, • At least 3 years’ experience within product development, ideally within the beauty industry, • Experience working with suppliers, • Good understanding of ingredients, packaging and regulatory considerations, • Previous experience in a role with ownership of projects and cross-functional coordination

Luxury Salon Receptionist / Client Experience Coordinator AMA by Andrea Marino Ltd – Chelsea, London (SW3) Full-time | Competitive salary | Tuesday–Saturday At AMA Concept, we create a luxury, highly personalised hair experience for an exceptional clientele in the heart of Chelsea. We are looking for an elegant, highly organised and warm Salon Receptionist / Client Experience Coordinator to become the face of our atelier. This is far more than a front desk role — you will be responsible for creating a seamless, elevated client journey from the moment someone enters the salon to the moment they leave. The Role You will be the first impression of AMA and play a key role in ensuring every client receives impeccable service and feels welcomed, cared for and attended to. Responsibilities • Welcoming clients with warmth, confidence and professionalism, • Delivering a luxury client experience from arrival to departure, • Managing bookings, diary coordination and appointment confirmations, • Checking clients in and out efficiently, • Serving refreshments and ensuring clients feel comfortable throughout their visit, • Managing phone calls, WhatsApp enquiries and online bookings, • Coordinating stylists’ schedules and ensuring smooth daily operations, • Rebooking appointments and encouraging client retention, • Supporting retail sales and product recommendations, • Maintaining an immaculate front-of-house environment, • Handling payments, till reconciliation and daily admin About You We are looking for someone polished, personable and exceptionally organised. Essential qualities: • Previous experience in a luxury salon, boutique hospitality, premium clinic, members’ club, luxury retail or front-of-house environment, • Immaculate presentation and strong communication skills, • Warm, confident and naturally hospitable personality, • Highly organised with excellent attention to detail, • Calm under pressure in a fast-paced environment, • Strong multitasking skills, • Comfortable with booking systems and technology, • A genuine passion for beauty, hair and exceptional service Bonus if you have: • Experience with salon software (Fresha, Treatwell, Phorest or similar), • Existing luxury client-facing experience, • Strong retail or client relationship skills What We Offer • Opportunity to work within a luxury Chelsea salon environment, • Supportive, high-performing team, • Career growth opportunities, • Competitive salary, • Beautiful working environment and premium clientele

ROLE DESCRIPTION: Account Project Manager (APM)- Beauty The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA and we have ambitious plans for growth. The Opportunity We are looking for an accomplished Account Project Manager to join our team and share our spirit – Dare to Innovate. We have a strong entrepreneurial ambition, and our people must be proactive and agile collaborators. The Role This is a critical role responsible for leading and driving end-to-end project management. An exceptional project manager with a proven ability to oversee complex Beauty projects from inception to completion, ensuring timely and successful execution while adhering to brand and retailer guidelines. Job Title: Account Project Manager- Beauty Location: London Hours of Work: 37.5 Key Responsibilities Project Leadership and Execution: • Serve as the driving force behind all projects, managing timelines, resource allocation, and execution from kickoff to production and in-store implementation., • Lead cross-functional teams (design, engineering, production, operations) throughout the project lifecycle, ensuring seamless collaboration and adherence to project milestones., • Possess a deep understanding of Outform Group's manufacturing and operations processes, enabling effective project planning and execution., • Implement robust project management methodologies, tools, and best practices to drive efficiency, quality, and on-time delivery., • Act as the central point of contact for brand clients and retail partners, facilitating clear communication and ensuring alignment throughout the project. Process Management: • Continuously evaluate and optimize internal processes related to project requests, sales estimates, pricing strategies and other critical workflows., • Implement process improvements to enhance efficiency, consistency and transparency, • Provide guidance and training to internal teams on process adherence, ensuring a consistent and high-quality experience for clients and retail partners., • Act as the expert, advising cross-functional teams on industry best practices, retailer guidelines, and visual merchandising trends. Client Relationship Management: • Foster strong relationships with existing clients, ensuring high satisfaction levels and exploring opportunities for account growth., • Collaborate with the EMEA Business Unit Director and US Commercial team to align on project strategies and initiatives., • Facilitate communication with retailers on behalf of brand clients and Outform, ensuring alignment with retailer visual merchandising guidelines, timelines, processes, and expectations. Key Skills and Experience Proven experience in project management, preferably within the Beauty retail display industry. Demonstrated ability to lead and execute complex, cross-functional projects from start to finish. Strong understanding of project management methodologies, tools, and best practices. Excellent communication, relationship-building, and stakeholder management skills. Ability to work collaboratively in a cross-functional, matrix environment. Proficient in project management software (e.g., Monday.com), and Microsoft Office Suite. Analytical and problem-solving skills, with a keen attention to detail. Ability to multitask and prioritize in a fast-paced, dynamic environment. Proactive, self-motivated, and solution-oriented approach Package • Salary: TBC depending on background and experience, • Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday. Bonus scheme

COMPANY OVERVIEW Designer Parfums is a fast-growing company in the perfume and cosmetics industry, with a UK base and international ambition. Brands we operate include GHOST, ARIANA GRANDE, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY, GUY LAROCHE, and PALOMA PICASSO. This is a full-time position, located in Watford, UK. This role requires 4 days in the office, 1 day working from home. JOB PURPOSE Reporting to the Senior Demand Planning Manager, Designer Parfums (DP) is looking for a Demand Planner to provide support to the Demand planning function across all brands with the target of making sure we provide stock to our customers on time and in full. The successful candidate will have a background in Demand planning and possess an excellent level of technical skills to be able to fully support the development of the function. The role function is to maintain an up-to-date forecast, reporting on sales trends and forecast accuracy to maximize sales and minimize inventory liabilities. The role will require working very closely with Sales teams, account managers ,Marketing as well as the supply planning team. KEY DUTIES AND RESPONSIBILITIES • Demand planner – Key responsibilities:, • Support Demand Planning for all brands, • Collate Market Forecasts and update planning tools, • Maintaining rolling demand plan for all active and new SKUs., • Maintain data inputs to the demand planning forecast management tool., • Monitor Forecast accuracy by brand and customer group monthly., • Monitor & report on key changes in sales forecasts, budgets & business strategies., • Propose & implement solutions to improve demand forecast accuracy., • Identify and help manage end-of-life item forecasts., • Conduct formal forecast meetings with Account Managers to review and amend short- and medium-term forecasts., • Produce monthly S&OP meetings analysis to support meetings., • Conduct monthly S&OP meetings with Account Managers to review sales, supply, and sales demand and sales performance., • Attend the seasonal alignment meetings in conjunction with the Demand Planning Manager and account manager to agree the seasonal forecast., • Organise monthly forecast approval meetings with Demand Planning Manager., • Support the Demand Planning Manager with risk assessments & mitigation activities., • Work with production planners to ensure they meet requirements & planned productions have been approved. 2.Deliver on Operational KPIs – Forecast vs Sales (FE / Forecast error), Forecast Accuracy (FA )MAPE% and BIAS%, Item Location Forecast , Phase-out Products. 3.Drive continuous improvement of demand planning tools and capabilities Support the development of fit-for-purpose IT infrastructure to enable the Demand planning team to increase reliability and efficiency. Fit-for-purpose processes and tools to enable planning goals . To learn new software and staying current with industry best practices. Aim to enhance your proficiency in statistical forecasting methods to improve demand prediction and manage uncertainty more effectively. REQUIREMENTS Qualifications & Experience • Experience in personal care or beauty industry is preferred., • At least 5 years of experience in demand planning, business planning, or supply chain planning roles with touch point in commercial and financial analysis is essential., • Knowledge of, and working experience with forecasting, demand planning and S&OP., • Experience of working with and implementing a forecasting system., • Must have excellent data analyst skills and must be very detail oriented., • Understanding and commercial awareness of the total supply chain including supply planning and customer supply chain teams., • Attention to detail, and an ability to spot anomalies in large data sets., • Strong analytical and modelling skills with hands-on experience with forecasting and planning tools a plus, • Excellent Excel skills (mastery of Pivot Tables, data sorting and V-Lookups necessary). Other MSOffice tools experience required., • Experience in SAP Business One and Netstock is desirable. Candidate Attributes • Ability to work independently and autonomously with confidence., • Self-confident with a strong sense of personal accountability and always acting like an owner of the company. The successful candidate will have to be a self-starter, driven to ride obstacles, and relentless in the pursuit of challenging objectives., • Champion the use of data-driven decision-making within team and across the organization., • Be brave - Delivering value to the business and organization above and beyond expectations and consistently beating goals., • Be pragmatic - Acting like an entrepreneur, with agility and a sense of urgency in all matters. Making new un-obvious connections and looking to leverage the best of the existing and develop innovative solutions with ownership, agility, and speed.

Manpower are currently seeking an interim Beauty & Wellbeing Commercial Strategy and Planning Executive to work with our global FMCG client renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to start ASAP and to run for 12 months, requiring 36.25 hours per week, Monday to Friday. The role is paying up to £47,000 per annum, depending on experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Working days onsite are Monday, Tuesday and Thursday. Beauty & Wellbeing is one of Unilever’s five Business Groups, contributing 20% of total turnover and 25% of profit. The beauty market, valued at over €285 billion, is growing at 5-6%, presenting immense opportunities. Beauty UK is transforming its operations to become a more consumer-led beauty business, focusing on category growth through Purpose, Science, and Desire. Our strategy aims to enhance profitability, enabling us to invest in growth plans to gain market share in hair and skin categories. Our exciting journey to growth will require successful candidates to have a start-up mentality, agility, and an owner’s mindset, fostering a beauty culture from within. With the strength of our amazing brands (Simple, TRESemmé, Vaseline, Shea, Dove), we look forward to welcoming talented individuals like you to make this journey memorable! JOB PURPOSE The Category Strategy & Planning team are a central part of the Unilever B&W Business. With a primary focus on driving growth through customer collaboration and commercial acumen. This role is ideal for a junior sales professional looking to deepen their understanding of the fundamentals of brand and category growth along with a diverse set of markets and customers. Provide analysis and insight across a range of data sets to inform commercial strategy within and across international markets and customers. If you’re looking to make impact in the business, have a desire to bring forward the voice of the customer and thrive in data driven decision making, then this is the role for you! RESPONSIBILITIES • Support the in-year Commercial Plan delivery by providing analytical data inputs to inform short, medium and long-term decision making., • P&L Analysis to inform dynamic funding decisions., • Net Revenue Management analysis & recommendations, including pricing, mix management, Pack Price Architecture and promotional effectiveness., • Support the CSP Manager in the delivery and execution of the Strategy to enable delivery of commercial targets across the customer base., • Uphold execution standards through analysis and recommendations against core Customer Owned metrics (Distribution, Share of Shelf), • Support the Beauty & Wellbeing innovation agenda through expertise on channel, customer and market ALL ABOUT YOU Experiences & Qualifications • Previous experience in a sales or marketing role is preferred Skills • Data Analysis & Insight generation, • Presentation and Excel skills, • P&L Understanding, • Net Revenue Management, • Standards of Leadership, • (Strategic thinking; Process Thinking (Discipline); Ability to join the dots and show the big picture) Key Interfaces • Commercial Strategy and Planning team, • Customer Development, • Category Management Team, • Brand Teams, • Finance Key UL Behaviours • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions., • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience., • CONSUMER & CUSTOMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers., • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever., • AGILITY: Explores the world around them, continually learning and developing their skills. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Job Title: Supply Planner Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 35 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Key Responsibilities Stock Forecasting & Planning • Manage the inbound supply and demand requirements for product and componentry alike including NPD lines, campaign activity, pack off bundles and the annual festive range launch, • Work as a Supply Chain team with the internal sales leads to collate and build out a sku level, by channel forecast plan that is reviewed quarterly against actual sales to ensure sales planning and stock need are aligned, • Maintain forward forecast requirements for finished goods manufacturers and componentry suppliers as well as utilise sales history to ensure the key sku range is always on stock globally., • Prepare monthly S&OP deck, PO cash flow plan and maintain outlined required stock value reporting, • Manage all internal communication on inventory availability, short shelf life stocks and drive action plans to clear as needed, • Work with manufacturers and componentry suppliers to outline an ongoing production plan holding them to expected delivery dates and ensuring SLA’s are adhered to, • Work with channel leads directly to ensure stock on hand availability is as needed (particularly for D2C) and correctly allocated to support upcoming sales and promotions Data Management • Manage and maintain product master data in Business Central (ERP) and the company product bible, • Collate and maintain supplier and production information required for B Corp, Eco Vadis and EPR reporting, • Key and manage stock and componentry purchase orders, assembly orders and intercompany transfer orders as needed, maintaining and updating expected arrival dates and managing communication with manufacturers and the wider business on the impacts of delays Stock Management & Accuracy • Review physical stock on hand at 3PL’s versus Business Central system (ERP) and lead investigations on discrepancies or variances relating to production or receipt of goods., • Manage inventory adjustments required to support accurate stock figures that support ongoing planning, • Manage obsolete components, discontinued finished goods and short shelf life stocks to reduce write off and maintain stock position. Person Specification Experience: • Previous Supply and/or Demand Planning experience, • Keen understanding of production planning processes (outside of planning systems) having driven transformative change planning processes in previous roles, • Experience with end to end production planning (raw material, componentry and finished goods planning), • Strong understanding of product master data management and accuracy improvement, • Demonstrable cross functional working Skills & Aptitude: • Ability to communicate and influence cross functionally and with all staff levels, • Highly numerate and analytical with advanced excel proficiency, • Highly organised, motivated & solution driven, • Hands on, ability to manage deadlines, • Advanced Microsoft knowledge is essential, • Experience with ERP systems beneficial but not essential, • Strong problem-solving skills and comfortable in both strategic and operational tasks, • Motivated self-starter who thrives in a dynamic and evolving business. Aromatherapy Associates is dedicated to fostering a workplace that values diversity, equity, and inclusion. We believe that a diverse workforce leads to richer discussions, innovative ideas, and better outcomes for our team and the communities we serve. We actively encourage applicants from all backgrounds to join us in our mission to create a more inclusive and equitable future.

SUMMARY Facetheory is at a pivotal point in its growth journey and brilliant product is at the heart of our brand. You will be responsible for developing all NPD/EPD projects, leading the end-end product development process and working cross-functionally with the wider team to bring these products to life to the consumer. This role is critical in nurturing and implementing the NPD strategy and pipeline, working closely with contract manufacturing partners to create and deliver our science-first, “no fluff” formulations to market. Reporting to the CMO, you will work closely with external suppliers and our Supply Chain to drive the critical paths and collaborate with the inhouse Creative, Marketing and Social team to launch the NPDs and bring to life the benefits and storytelling of the existing products. As we look to scale and expand the distribution of the brand, this role will be pivotal in supporting this area of business growth from a product perspective. Salary: Up to £70,000 (depending on experience) KEY RESPONSIBILITIES Product Strategy and Pipeline · Ownership of ideation and concept development of all innovation/NPD, in addition to new and improved EPD initiatives. · Own and deliver the NPD roadmap for all NPD and EPD projects on time, within budget and to fulfil the margin goals and expectations of the business. · Continuously monitor market trends, competitors, consumer behaviour and make recommendations for adaptations or additions to the NPD pipeline and strategy as appropriate. · Ensure alignment of product goals/briefs with the wider business objectives and marketing plans, adapting existing plans as appropriate or required. Formulation and Development · Own and drive the relationship with our contract manufacturing partner, including creating best in class briefs, working with the labs on formulation development, the packaging team to find new sustainable pack innovations and working with the project managers to see those through all the key CPA milestones to warehouse. · Create and oversee any required user trials to support claims validation and marketing launch support. · Responsible for product copy writing, creation of artwork briefs, managing the artwork process and working with the internal design team on the creation and approval of all product artworks on time to CPAs. · Work with our external regulatory consultant to register products on all relevant current regulatory portals and in time, new market registrations as distribution extends. · Deliver product which meets our quality standards. Be the first line of contact from customer care team on any quality enquiries, answering any questions which may arise and investigating route cause with our contract manufacturer. Implement and drive any process, formulation or packaging change required as a result of any quality issues. Cross-functional leadership and collaboration · Be the product champion for the business, working with marketing, creative, supply chain, e-commerce, and social; being the connective tissue between teams for all things product related. · Provide the internal teams with all launch materials and product information required for any NPD/EPD project. · Support the social team with regular information on new/existing products and be comfortable in filming occasional content to discuss or present products to our online community. · Assist the customer care team in supporting them with any questions or queries which they receive or might have about our assortment. · Provide product training decks (internal and external) for any new NPD or EPD products. · Ensure the wider teams and business are kept up to date with any change management projects and implications for respective departments, our consumer or our retailers/distribution partners. Consumer & Market Insight · Utilise review data, AI insights, customer feedback, trends, and retailer feedback to inform briefs and drive forward excellence in our product portfolio. · Keep up to date with all competitor launches and communicate these to the wider team as appropriate to help ensure they are all aware of the latest innovations on the market. · Attend relevant webinars, tradeshows and events to gain insights, network and prompt inspiration for innovation. Commercial Ownership and Portfolio Health Management · Create RRP recommendations for NPDs/EPDs based on market analysis and insight. · Ensure clear and realistic COGs targets are set for new briefs and that all product developments meet margin expectations. · Work with supply chain and e-commerce to create forecasts for NPD/EPD briefs. · Continuously monitor the health of the product portfolio and make recommendations for discontinuations, VRE opportunities, portfolio improvements as required. · Work with the e-com team to understand the commercial performance of existing products, alongside any NPD launches. Regulatory and Compliance · Ensure all of our products are compliant within all markets of sale, working with the contract manufacturer and external regulatory consultant to understand and implement the impact and implication of any new regulations which are published. · Work with the contract manufacturer and external regulatory consultant on the scope of work and route to market for any new market distribution expansion. Budget Management · Responsible for tracking and keeping within the assigned annual budget for NPD. · Create proposals for where savings can be made if required. · Work with the CMO to create the budget every new financial year. Retailer / New Distribution Support · Support CMO in the creation of pitch decks and presentations for retailers. · Create and deliver any product training materials as required. · Support in the creation of any new line forms/new product information set up for any retailers as requested. · Work with CMO to create product assortment recommendations for any new distribution or retail opportunities using sales, market and retailer insights to inform your recommendation. · Work with contract manufacturer/external regulatory consultant on any new market registration requirements which might arise as the business continues to develop. SOCIAL & ENVIRONMENTAL PERFORMANCE At Facetheory, social and environmental performance is at the heart of everything we do and we want everyone in the business to ensure they take this key business value forward into their role and daily decision making. As Global Senior Product Manager, the responsibilities which you will hold to ensure that our business decisions align with our commitment to people and the planet will include: · Embedding Sustainability in Daily Work: Continuously seek ways to integrate environmentally and socially responsible practices into your role, ensuring alignment with our brand and company values. · Sustainable Decision-Making: Prioritise ethical sourcing, waste reduction, carbon footprint minimisation, and circular economy principles when making decisions related to product development, operations, and business strategy. · Measuring & Reporting Impact: Contribute to tracking key sustainability metrics relevant to your role, ensuring transparency and accountability in our progress toward sustainability goals. Authority to Drive Change Every team member at Facetheory has the power to make a difference. As part of your role, you are encouraged and expected to: · Proactively identify and suggest opportunities to refine our processes, improve our environmental footprint, ethical sourcing, and social impact to align with our commitment to responsible beauty. · Speak up and lead by example, ensuring that sustainability is not just a goal but an integral part of everyday decision-making. Skills & Experience Essential: · At least 5 years proven experience in creating and managing end-to-end NPD projects in skincare or bodycare. • Excellent understanding of the entire end-end process of NPD., • Strong project management and organisational skills., • Solid understanding of the global skincare industry and consumer., • Passionate about innovation, beauty and delivering products of excellence to market., • Strong understanding of cosmetic formulation, ingredients, and regulatory landscape (EU/UK/US Cosmetics Regulation)., • Track record of effectively and successfully managing external suppliers and contract manufacturers., • Strong commercial acumen - comfortable with margins, COGS, and forecasting., • Strong stakeholder management and communication skills., • DTC or e-commerce brand experience would be advantageous., • Proven experience in claims validation process and a solid understanding of the regulatory guidelines on cosmetic claims. Who You Are: · You enjoy working with autonomy in a small team, driving product development forward with real action. · You will be comfortable adapting to change and thinking outside of the box to find creative solutions when challenges arise. · You will be proactive and pragmatic and not afraid to make recommendations. · A good base knowledge and respect for skin science (our brand operates on scientific truths, not tiktok fads!). · Strong passion for beauty, marketing trends and innovation. · Proven commercial sensitivity and business acumen. · Operates with a “can-do” approach to challenges, problem solving and everyday tasks. · A strong team player – we are a small team and support each other accordingly. · Collaborative and good at building relationships cross-functionally with excellent communication skills. · Creative thinker and problem solver with an entrepreneurial spirit and an ability to work in a start-up/boot-strap style culture. · Proven success in managing external suppliers. · Operates with professionalism and integrity. · An ability to think innovatively and work within budget is crucial for the effectiveness of the role.

ABOUT US Franklyn’s Forum is a talent management and creative consultancy representing a curated roster of creators and writers across fashion, beauty, and culture. ABOUT THE ROLE This is a hands-on role in a lean, fast-growing business. You will operate with autonomy, manage deals end-to-end, and contribute directly to revenue. You should already be confident in managing campaigns and progressing deals independently. WHAT YOU’LL OWN You will be responsible for the commercial performance and day-to-day management of your assigned creators. • Manage a portfolio of creators end-to-end, acting as their primary point of contact and strategic sounding board., • Originate, pitch, and close brand partnership deals, driving consistent deal flow across your roster., • Lead commercial negotiations (fees, usage, deliverables), escalating only where necessary., • Own campaign delivery from brief through to final asset sign-off., • Build and maintain strong relationships with brands, agencies, and production partners., • Manage creator schedules, deadlines, and brand commitments, proactively preventing conflicts or delays., • Advise on content direction, ensuring deliverables align with brand briefs and platform best practices., • Identify and act on market trends and commercial opportunities relevant to your creators., • Represent Franklyn’s Forum professionally across all external communications and interactions. You will manage your assigned creator’s campaign delivery and production. • Oversee campaign execution from brief to final delivery., • Coordinate production where required, including shoots, events, and activations, • Manage external freelancers, suppliers, and partners, • Ensure all deliverables are on time, on brief, and to a high standard, • Flag risks, delays, or resource gaps early and proactively WHAT WE’RE LOOKING FOR • Demonstrated experience in delivering talent management, influencer marketing, or similar projects., • Proven track record of securing and closing brand partnership deals independently., • Demonstrable ability to hit and exceed sales targets in a commercial, deal-driven environment., • Experience managing a sales pipeline end-to-end, from outbound prospecting and pitching through to contract close., • Strong understanding of deal structures, usage rights, and campaign delivery., • Confident negotiator who can lead commercial conversations., • Highly organised with the ability to manage multiple creators and campaigns simultaneously., • Excellent written and verbal communication skills can balance both creative and corporate industries., • Comfortable operating in a fast-moving, lean environment with evolving priorities., • Commercially aware with strong judgment and attention to detail., • Experience working directly with creators is preferred., • Event and campaign production experience is a plus., • Proactive and comfortable taking initiative in a fast-paced environment, driving work forward with minimal structure., • Flexible working in remote and office settings. WHAT YOU’LL GET • Commission bonuses, • The opportunity to be in a growing team with founder contact, • Reduced Christmas hours, • Pension scheme, • Private healthcare, • Access to exclusive industry events, • Birthday Day Off

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

Bonus points if youve got experience in sales, beauty, or customer service—and double bonus if you bring the energy, warmth, and professionalism that keeps our clients coming back for more! Your Day-to-Day Glow-Up Includes: Performing our signature laser facials Addressing client skin concerns

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