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The Opportunity: The Global Media Senior Program Manager is responsible for the brand/direct response media planning/buying management for offline channels for our expansion and international markets. This includes leading and driving the media strategy/planning and stewardship of the buying through our agency partners. In this role, you will be accountable for driving efficient conversions based on annual set metrics and ensuring the appropriate use of media spend. You will work in collaboration with international Brand, Global Marketing Services and Strategy & Planning teams. The Day-to-Day: • Manage annual media planning and execution, including budgeting, setting core metrics, vendor searches, and ongoing buy optimization and management, • Manage relationships with external agency partners, • Work with external agencies and internal research partners to extract channel insights and develop relevant changes to improve channel performance, • Direct daily operations of media planning, buying, optimization and post buys, • Lead in the exploration, analysis, and testing of new media opportunities across channels, platforms and countries, • Using expertise, analyse core metrics and data to continuously optimise media buying and campaigns, • Identify opportunities and latest media trends that impact our target prospect, • Present recommendations, reports and findings to senior management, • Effectively understand the full brand advertising path to purchase (from brand awareness to conversion), • Manage the program to ensure the elements are completely and efficiently meeting business requirements, • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders, • Assess requirements to deliver program components and sub-components, including implementation of solution, staffing of projects, timelines, budgets, coordination with other departments, stakeholders and vendors, • Proactively manage changes in program scope, identify potential crises, and devise contingency plans, • If needed, create and manage vision and scoping documentation, program schedules, project checklists, • Identify and manage program dependencies and critical paths, • Coach, mentor, motivate and supervise program team members and contractors, and influence them to take positive action and accountability for their assigned work, • Develop best practices and tools for program execution and management Your Qualifications: • University degree or equivalent combination of education/experience, • 8+ years' experience in offline channels (TV/Radio/Print) and evolving technologies (OTT/Podcasts, Streaming Audio), • Recent experience either at a media agency or working with one is ideal, • Experience strategically managing large pieces of brand or performance media budgets, • Demonstrated understanding and passion for the full media landscape, particularly TV, • Experience identifying global target audiences and understanding their media habits and behaviours, • Proficiency in Excel (can perform complex functions), Word and PPT, • Demonstrated strength in communication and persuasion, and capacity to problem solve, prioritise, and handle shifting demands and timelines, • Experience working both independently and in a team-oriented, collaborative environment, • Track record of reacting to program adjustments and alterations promptly and efficiently, • Experience interfacing with different departments and eliciting cooperation from a wide variety of sources, including senior management, internal clients, and other departments, • Strong familiarity with change management and independently finding creative solutions Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change., • Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

A leading boutique S&C training brand in North London is seeking a talented and motivated Coach and/or Senior Coach to join their growing team in London. This is an exceptional opportunity to be part of a results-driven, community-led environment where training excellence, personal growth and member experience sit at the heart of everything they do. The ideal candidates will be energetic, technically skilled, and passionate about helping members reach their full potential. As part of a high-performing team, Coaches will deliver elite-level programming, contribute to the wider gym culture, and uphold the professional standards that define this brand as a leader in functional fitness and personal training. Whether you’re an experienced coach looking to step into a senior position or an emerging talent eager to develop within a structured progression pathway, this is an opportunity to grow, learn, and make an impact in one of London’s most respected fitness environments. The Basics: ● Salary: £1,200 - £1,400 per month ● Working hours: part-time (approx 15 hours per week) ● Complimentary training membership. ● Location: Primrose Hill Key Responsibilities: 1. Training Delivery • Deliver personal and group training sessions to the highest standard, maintaining consistency with company programming and methodology., • Provide members with professional coaching, constructive feedback, and a motivating, safe training environment., • Contribute ideas to refine programming and ensure the smooth daily operation of the facility., • Stay up to date with the latest training research, trends, and techniques to continually improve coaching delivery., • Attend weekly team meetings and workshops to maintain alignment and standards across the coaching team. 2. Member Experience • Deliver exceptional, personalised member experiences—ensuring every individual feels supported, motivated, and valued., • Play an active role in onboarding new members, helping them integrate seamlessly into the community., • Support retention initiatives and contribute to a positive, inclusive, and empowering training environment., • Act as an ambassador for the brand, fostering strong relationships with members and visitors alike. 3. Facility Standards & Safety • Ensure all members train safely and that all equipment and facilities are maintained to a professional standard., • Maintain cleanliness and organisation across training spaces at all times., • Report and log any maintenance issues, adhering to health and safety procedures. 4. Professional Development • Commit to completing all in-house training and development modules within set timelines., • Engage in continuous professional education to enhance both technical and interpersonal coaching skills., • Take ownership of your career progression, working closely with senior leadership to achieve development goals. 5. Team Contribution • Collaborate with the wider site team to achieve membership, engagement, and retention targets., • Support events, open days, and community initiatives that strengthen brand engagement., • Contribute to internal discussions and share member insights to improve programming and service delivery., • Provide cover and assistance across different roles when required, ensuring seamless operations across all sites. The Person: • Level 3 Personal Trainer qualification (minimum)., • Proven experience in delivering both personal and small-group training., • Strong technical coaching skills with excellent communication and interpersonal abilities., • Highly professional, proactive, and organised, with a commitment to excellence., • A genuine team player who thrives in a collaborative, high-performance environment., • Passionate about strength training, functional fitness, and helping others reach their goals., • Ambitious, coachable, and eager to grow within a structured development framework. Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘easy apply’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Theatre Manager Nuffield Health The Holly Hospital | Buckhurst Hill IG9 5HX | Permanent | Full Time | 37.5 hours At Nuffield Health, our patients, customers and partners deserve the very best. We’re committed to delivering exceptional care — care that is safe, effective and truly patient‑centred. Now, we’re looking for an experienced Theatre Manager to drive high clinical standards, champion safety and lead a motivated, skilled perioperative team. If you’re an accomplished clinical leader ready to influence change, raise standards and shape the future of our theatre services, this opportunity is not to be missed! About the Role As our Theatre Manager, you will take full accountability for clinical effectiveness, operational performance and workforce leadership across Theatre, Endoscopy and HSSU. You’ll be a visible, confident and inspiring leader who sets the tone for excellence, builds a strong safety culture and ensures every patient receives high‑quality, evidence‑based perioperative care. You will collaborate with the senior leadership team by supporting strategic planning and driving continuous improvement across your service. What You’ll Lead and Deliver: Safety • Build a proactive, “always safe” culture where concerns are raised and acted on, • Drive compliance with governance, infection prevention, regulatory standards and clinical policies, • Lead incident investigations, risk assessments and safeguarding activity, • Champion clinical excellence and evidence‑based practice, • Lead governance activity and ensure quality improvements are embedded, • Oversee departmental resources, budgets, workforce planning and service development, • Ensure high performance across clinical KPIs, theatre utilisation and audit outcomes, • Promote The Nuffield Way of Caring through kindness, dignity and compassion, • Be visible and accessible to patients, families and colleagues, • Analyse patient feedback and outcomes to continually enhance service quality, • Inspire, mentor and develop a high‑performing multidisciplinary team, • Celebrate individuality, encourage openness and support “freedom to speak up”, • Lead recruitment, retention and succession planning across the department, • Promote equality, diversity and inclusion You will have: • Registration with the NMC or HCPC, • Significant post‑registration experience within theatres, • Proven leadership and people management capability, • Strong understanding of clinical governance, risk management and regulatory compliance, • Excellent communication skills and confidence managing complex situations, • Experience in budget management, demand and capacity planning, • A mentorship qualification and ongoing commitment to CPD, • A leadership/management qualification (desirable) Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. About us The Holly Hospital is located in Buckhurst Hill, Essex and is one of the South East’s leading private hospitals. For over 35 years, we have provided first-class independent healthcare for the local community. The Holly can offer you a peaceful stay and fast access to a consultant. We are renowned locally for our high standards of nursing care and friendly atmosphere. We welcome patients who have private medical insurance or choose to pay for their own treatment. The Holly also provides some specialist services to NHS patients. Our expert team The Holly Hospital works with over 300 consultants and other specialists in the South East. Many of these healthcare professionals also work in the NHS and are leaders in their field. We employ more than 370 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment. Our facilities • 24 consulting rooms, • 39 beds, • 5 theatres, • 6 treatment rooms, • 8 day care beds/seats, • 6 private rooms with seats, • 6 chemotherapy bays/beds, • Pharmacy, • 2 MRI, • CT, • 3 Ultrasound, • X-Ray, • DEXA, • Mammography, • BUPA accredited breast and bowel care centre, • Oral surgery and dentistry suite, • Physiotherapy and sports centre, • Pathology laboratory, • Decontamination Department Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Senior Full Stack Data Engineer – Decho Group (Part of Accenture) About Decho Group Decho Group is a fast-growing Tech and AI consultancy, founded to solve complex data challenges for governments and enterprises. We specialise in Palantir technologies, advanced analytics, and AI-driven solutions that transform how organisations make decisions. In October 2025, Accenture acquired Decho Group, recognising our unique ability to combine deep engineering expertise with strategic advisory, tackling mission-critical problems in defence, healthcare, and commercial industries. Joining Decho means joining a consultancy where AI meets engineering excellence. You’ll be part of a team that thrives on curiosity, collaboration, and bold thinking, working on projects that genuinely change lives and industries. The Role We’re seeking Senior Consultant Engineers who want to apply their technical mastery in AI consultancy and Palantir engineering while shaping the future of data-driven decision-making. This is a hands-on, client-facing role where you’ll lead technical delivery, partner directly with stakeholders, and act as a trusted advisor. You’ll combine software engineering expertise with strategic problem-solving, working across data pipelines, operational workflows, and AI models to deliver transformation at scale. Key Responsibilities • Lead & Architect: Own the design of innovative solutions using Palantir software, ensuring scalability and long-term impact., • Engineer Data at Scale: Build, optimise, and maintain complex pipelines and ETL processes powering mission-critical decision models., • Strategic Workflows: Develop enterprise-grade workflows and decision-support tools that reshape operations across industries., • AI Leadership: Guide the integration of AI and machine learning models into client environments, ensuring measurable outcomes., • Client Engagement: Partner directly with senior stakeholders, translate business needs into technical solutions, and influence strategic direction., • Technical Excellence: Set engineering standards, champion best practices, and drive continuous improvement across teams., • Mentorship & Growth: Coach junior engineers, foster knowledge-sharing, and contribute to the Decho Lab’s innovation culture. What We’re Looking For • 5+ years of experience in software/data engineering with proven expertise in Python, SQL, and TypeScript., • Ideally experience with Palantir technologies (Foundry, Gotham, or similar platforms)., • Advanced knowledge of data engineering, ETL pipelines, and workflow design at enterprise scale., • Track record of leading teams, mentoring engineers, and delivering complex projects in client-facing environments., • Passion for AI, machine learning, and emerging technologies, with ability to translate innovation into impact., • Exceptional problem-solving, communication, and stakeholder management skills., • Curiosity, adaptability, and a drive to make a real-world impact. Why Join Us • Be part of a fast-growing AI consultancy now backed by Accenture’s global scale., • Lead mission-critical, client-facing projects across government, defence, health, and commercial sectors., • Gain hands-on experience in AI, advanced analytics, and Palantir technologies while shaping industry standards., • Build your career story as a senior leader driving transformation in data-driven decision-making., • Thrive in a culture that values innovation, collaboration, and bold ambition. Unfortunately we can not provide sponsorship for this opportunity

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT (short for Enabing Accurate Compliance in Transaction reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 30 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. Unlike larger consultancies, we embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. Job Overview As a Data Engineering Lead, you will manage a team of Data Engineers whilst remaining hands-on with delivery and architecture. You'll be providing technical leadership and mentorship to your team, and writing clean, maintainable, and well-tested code. You will be accountable for our configuration-driven data platform in Databricks, enabling non-engineers to define regulatory logic, and our Snowflake data warehouse, ensuring scalability, auditability, and fitness for client-facing regulatory use cases. You will set technical direction, drive standards, and ensure high-quality execution across the team. You’ll join at a pivotal stage as we modernize our data infrastructure, migrating from Python scripts and MySQL to Databricks and Snowflake. Our systems power regulatory reporting for major financial institutions, requiring precision, traceability, and reliability. What You'll Do • Own the architecture, roadmap and delivery for our configuration-driven data framework in Databricks and our Snowflake warehouse., • Manage and mentor a team of Data Engineers in a player/coach capacity., • Design, build, and optimize data pipelines using Databricks, Kafka, Python and PySpark., • Evolve a configuration-driven platform enabling non-engineers to define regulatory logic., • Ensure pipelines are auditable, lineage-aware, idempotent, and resilient in regulated environments., • Implement robust data quality controls including testing, validation, monitoring, and alerting., • Drive performance optimization across Spark and Snowflake workloads., • Partner with Product, Engineering, DevOps, and Regulatory teams to translate requirements into scalable technical designs., • Improve engineering standards, processes, and tooling across the data function. Must-Haves • Experience leading an Engineering team., • Experience building data pipelines using Python and PySpark., • Experience designing auditable, reproducible data pipelines in regulated or high-integrity environments., • Able to write and optimize complex SQL queries on large data sets., • Strong data modeling and warehouse design fundamentals., • Strong software engineering fundamentals (clean code, automated testing, CI/CD, observability), • Experience with modern cloud data platforms and orchestration tools., • Ability to translate complex regulatory requirements into technical specifications., • High ownership mindset and accountability for delivery and reliability. Nice-to-Haves • Experience with Kafka or other event streaming platforms., • Hands-on experience with AWS cloud infrastructure., • Experience building new data platforms or modernizing legacy systems., • FinTech, RegTech, or financial services background. Perks & Benefits • Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access, • Life Insurance (4× salary) with Unum, • Unum’s Help@Hand: includes medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, and cancer support services for you, your partner, and your child(ren), • Employee Assistance Program, • Enhanced parental leave (maternity & paternity), • Professional qualification sponsorship, • Accelerated career progression based on performance, not tenure, • Holiday entitlement increases with tenure, • Flexible hours with core collaboration time, • Paid volunteering leave, • Gym & fitness discounts, • Quarterly socials, and office snacks & drinks, • Interest-based working groups to collaborate and innovate Novatus Global’s Equal Opportunities Statement Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates. Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct.

Job title: Director of Quality, Practice, and Inclusion Reports to: Executive Director of Quality, Practice, and Inclusion Salary: c.£85,000 per annum on a full-time permanent basis. Location: Hybrid with regular office attendance in Balham and at other sites including visits to houses and locations across London, Brighton & Hove, and Essex. Role Purpose: • This new leadership role will ensure that the quality of support people experience at Certitude is consistently brilliant – not just safe and compliant, but life-enhancing., • You will shape how we deliver outstanding quality, best practice, and inclusion across the organisation helping us shift from a traditional compliance mindset to a learning culture rooted in lived experience, evidence, innovation, and partnership., • You will strengthen our approach to co-production and inclusion, ensuring that the people we support have choice and can influence decisions and that our presence in local communities reflects our commitment to citizenship, belonging, and equality., • You will also ask bold questions to help us design the conditions for excellence, and demonstrate our impact through outcomes, experiences, and stories that reflect what truly matters to people. Main Responsibilities: • Build and lead a strong Quality, Practice, and Inclusion Team that sets high standards of practice, promotes reflective learning, and champions person‑centred, rights‑based support., • Deliver our quality assurance and continuous improvement framework, aligning it to sector best practice, regulatory requirements and the CQC Single Assessment Framework., • Champion a culture where learning, innovation and improvement are expected and celebrated - where teams feel safe to try new ideas, learn from experience, and share insight., • Create meaningful ways to evidence and communicate what quality looks and feels like, using lived experience, outcomes data, qualitative learning and practice reflection., • Support local teams to meet and exceed regulatory standards and commissioning expectations, developing proactive approaches to quality, risk, and improvement., • Lead our Inclusion agenda with purpose and ambition, ensuring the voices of people we support shape services, decisions, strategy, and local community engagement., • Coach and mentor leaders and teams to build confidence, capability, and ownership for quality, safeguarding, and excellent practice., • Lead a team that connects practice and inclusion across local areas, strengthening community relationships and championing local presence and citizenship., • Use data and insights intelligently - spotting patterns, identifying emerging risks, sharing learning, and turning intelligence into clear, proportionate action., • Collaborate with peers across the organisation to embed quality in everything we do, from strategy to day‑to‑day practice., • Drive continuous improvement and embed a culture where quality is everyone’s responsibility, not just the responsibility of one team., • Focus on outcomes, impact, and experience and not just compliance, creating a feedback‑rich environment driven by what matters to people., • Support teams to improve practice, reflect on learning, and strengthen the organisation’s overall approach to quality and safeguarding., • Lead the development of person‑centred, rights‑based safeguarding, • approaches, working closely with colleagues and with people who have lived experience., • Act as a role model for Certitude’s values and behaviours, demonstrating leadership that is inclusive, collaborative, authentic, and ambitious., • Lead key projects and programmes that advance Certitude’s ambition to be a provider, employer, and a strategic partner of choice., • Represent Certitude confidently and authentically in external forums, partnerships, networks, and events., • Produce high‑quality reports and present at the Quality, Performance, and Compliance. Personal Development: • Engage fully in professional development and reflective practice, including learning, development and coaching support, regular one-to-one and review meetings with the Executive Director of Quality and Operations, completion of mandatory training, and modelling Certitude’s core values, behaviours, equality, diversity, health and safety standards, while demonstrating openness to change in a dynamic organisational environment Knowledge and Experience: • Significant experience in a senior quality assurance, practice development, regulatory, or improvement role within social care or a related health or, • community sector., • Proven ability to lead multi‑disciplinary teams and develop high‑performing, learning‑focused cultures., • Experience of embedding continuous improvement frameworks and delivering measurable improvements in outcomes and practice., • Strong track record in co‑production, user involvement, rights‑based practice, or inclusion‑focused initiatives., • Experience of working with regulators, commissioners, and external partners, including producing high‑quality reports and evidence., • Skilled in using data, insight and lived experience to identify themes, mitigate risks, and guide strategic decisions., • Experience of leading safeguarding practice and embedding person‑centred safeguarding approaches. Skills and Abilities: • Able to build leadership credibility, rapport, and influence internally and externally., • Able to work collaboratively and as part of a team., • Able to work autonomously, you will be a highly motivated and emotionally resilient individual., • Able to manage and motivate colleagues to achieve high levels of performance., • Able to deal with ambiguity and change, comfortably managing risk and uncertainty., • Highly effective written, verbal, and presentational communication skills, able to facilitate groups and present convincingly at all levels., • Able to drive change in complex environments that require strong and sensitive stakeholder management., • Passionate about own and others’ development. Additional Terms of Appointment: Pension: 3% employers, 5% employee contributions. Annual leave 27 days rising to 29 with service. Additional benefits • Life Assurance: 3 x salary., • Sick Pay: 4 weeks full pay, increasing to 8 weeks full pay and 8 weeks half, • pay with service., • Flexible Working: We are happy to discuss flexible working options., • Employee Assistance Programme., • Cycle to Work Scheme.

About the Company Exeltis is part of the Insud Pharma Group of biopharmaceutical organisations, with over 40 years of experience and operations in more than 50 countries. Exeltis UK was established in 2022 to bring Exeltis products to the UK market, our product portfolio spans menopause, pregnancy and sexual health, with a healthy pipeline and we are committed to finding clinical solutions to meet the unmet needs for women across key stages of their sexual and reproductive lives. This is an exciting phase in which to join Exeltis to realise their ambitions to become leaders in Women’s Health medicine and contribute to the strategy and culture that will lead to this success. Role Purpose The Quality, Regulatory & Safety Director provides strategic leadership and hands-on oversight of the UK affiliate’s Regulatory Affairs, Pharmacovigilance and Quality activities, with direct line management responsibility for the Quality Manager, Pharmacovigilance Manager and Regulatory Affairs Manager. The role ensures the business remains inspection ready, compliant with applicable MHRA and UK/EU requirements, and able to scale efficiently while protecting patients, maintaining product supply continuity, and enabling commercial growth. This includes ownership of a robust Pharmacovigilance system and Quality Management System consistent with MHRA GVP inspection expectations and all applicable good practice obligations. Leadership, Strategy & Governance • Act as the UK functional leader for Safety, Quality and Regulatory, providing strategic direction and clear priorities aligned to UK business goals., • Lead the UK “fit-for-growth” agenda for compliance: build scalable processes, clarify decision rights, and embed consistent ways of working., • Provide regular updates and risk assessments to the UK GM and UK Leadership Team; proactively escalate emerging compliance risks and mitigation plans. Champion a culture of quality and safety across the affiliate, ensuring compliance is understood as a business enabler and not a barrier. Pharmacovigilance (Safety) Leadership & Oversight • Provide oversight and governance of the UK PV system, ensuring UK obligations are met and that local PV activities align with global PV frameworks., • Ensure robust local processes for adverse event intake, reporting, reconciliation, and timely escalation, including appropriate training and continuous improvement., • Oversee PV Quality Management System elements relevant to the UK, including deviations, CAPAs, audits, and vendor oversight., • Ensure PV compliance interfaces are effective across the business (e.g., Medical, Commercial, MI, Quality, Regulatory, Supply)., • Maintain inspection readiness for PV, including evidence of training, reconciliations, oversight metrics, and documented controls. Quality Leadership (GxP / GDP / QMS) • Oversee the UK Pharmaceutical Quality System (QMS) and ensure it is maintained, inspection-ready, and appropriate for company maturity and growth., • Ensure effective governance of deviations, CAPA, change control, complaints, recalls, supplier qualification, audits, training compliance, and documentation., • Provide senior oversight of Good Distribution Practice (GDP) and quality aspects of supply chain operations, including third-party logistics, wholesalers, and vendors., • Ensure quality agreements/technical agreements are in place, maintained, and operationalised., • Oversee Quality Management Review (QMR) with meaningful KPIs, trending, and documented actions. Regulatory Affairs Leadership • Oversee regulatory strategy and operational delivery for the UK portfolio (e.g., marketing authorisations, variations, renewals, labelling/SmPC/PIL maintenance), • Ensure regulatory intelligence is captured and communicated; interpret new/updated regulatory requirements and implement changes., • Ensure promotional and non-promotional materials meet regulatory requirements and support cross-functional approval processes., • Maintain strong working relationships with MHRA and other relevant bodies (as appropriate), ensuring timely, high-quality interactions and responses. Compliance, Risk Management & Inspection Readiness • Act as the UK point of accountability for GxP compliance, ensuring clear ownership of compliance controls and rapid remediation where gaps are identified., • Lead readiness planning and execution for MHRA inspections and internal audits across PV/Quality/Regulatory, including mock inspections where appropriate., • Ensure effective documentation management and evidence generation aligned to regulatory expectations and internal standards., • Oversee the maintenance of a compliance risk register for the UK affiliate; ensure risks are assessed, mitigated, and monitored. People Leadership & Cross Functional Working • Lead, coach and develop the Regulatory Affairs Manager, Head of Pharmacovigilance and Quality Manager; set clear objectives and support performance and development., • Build team capability and succession plans suitable for a scaling affiliate., • Ensure training needs analysis, role-based training compliance, and ongoing capability uplift across the affiliate (not only within the function)., • Partner with Medical, Commercial, Supply Chain, Market Access, Marketing, and Finance to embed compliant processes into day-to-day operations., • Provide pragmatic guidance to enable speed-to-market while maintaining robust controls., • Work closely with global teams to ensure local needs are understood, appropriately prioritised, and delivered. Qualifications and experience • Degree in a relevant discipline (e.g., Pharmacy, Life Sciences) or equivalent experience., • Significant leadership experience across at least two of the following: Quality, Regulatory Affairs, Pharmacovigilance, with strong working knowledge of the third., • Proven experience operating within a regulated UK pharma environment, including MHRA-facing responsibilities and inspection readiness., • Demonstrated experience building/optimising systems and processes in a growing organisation (scale-up mindset)., • Strong knowledge of GxP expectations relevant to an affiliate (e.g., PV compliance, GDP/QMS, regulatory maintenance)., • Track record of managing and developing teams, with successful cross-functional influence at senior levels. Company benefits • Competitive salary, • Annual performance bonus, • Pension contributions, • Private medical insurance, • Income protection & life assurance, • 25 days’ annual leave, plus 3 additional days between Christmas and New Year EXE-E/INP-CORP-2782-v1; March 2026

Senior Vice President, Full-Stack Engineer Opportunities At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company. We’re seeking a future team member for the role of Senior Vice President, Full-Stack Engineer to join our team. This role is located in London. Role Overview: BNY is seeking a Senior Vice President, Software Engineering to lead high-impact teams. This role encompasses end-to-end delivery ownership, elevating engineering standards, nurturing talent, and collaborating closely with product and business stakeholders. The aim is to create secure, resilient, and scalable systems. This opportunity is ideal for a hands-on leader who excels in agile environments and transforms complex business challenges into elegant, dependable solutions. In this role, you’ll make an impact in the following ways: • Lead and develop inclusive, high performing engineering teams; set clear objectives, coach talent, and build succession plans while representing engineering in program reviews and governance forums., • Own end to end delivery of mission critical software—from requirements and architecture to implementation, testing, deployment, observability, and reliability—while ensuring compliance and operational excellence., • Raise engineering excellence and resilience: enforce best practices and automation across code, testing, microservices/APIs, performance, and infrastructure; champion secure by design (secure coding, logging/monitoring, incident playbooks, disaster recovery)., • Partner with product, design, and ops to turn outcomes into measurable technical plans, steer architecture modernization, integrations —aligned to BNY’s principles and pillars. To be successful in this role, we’re seeking the following: • Proven leadership of software engineering teams building distributed systems and microservices in agile environments such as Scrum or Kanban., • Hands-on AI development using modern tools and IDEs (e.g., Windsurf) and familiarity with integrating AI into products., • Strong expertise in Java (preferably Spring) and architectural patterns for scalable, observable, and testable systems., • Proficiency in modern engineering practices including CI/CD (e.g., GitLab), automated testing (JUnit/Spock), code reviews, quality focused test-driven development, and DevOps culture., • Hands-on experience with containers (Docker) and private cloud infrastructure, alongside familiarity with service telemetry tools (e.g., Splunk, AppDynamics)., • Track record of talent development including hiring, coaching, performance management, and building collaborative, learning-focused teams., • Dedication to understanding the business domain and translating product strategy into architecture and delivery plans., • Corporate Actions domain experience strongly preferred., • Experience with JavaScript/TypeScript and Angular for full-stack development contexts preferred., • Expertise in Spring Framework, software architecture, and API/platform design preferred., • Background in financial services, risk and controls, and regulated environments preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Head of Engineering, Platform & AI About Zeus Zeus is a leading logistics technology company focused on digitising, automating, and optimising supply chains through AI-powered solutions. Our integrated platforms Zeus Command, Zeus Command AI, and Zeus Connect streamline freight operations, enhance efficiency, reduce costs, and provide real-time visibility. Founded to modernise the transport and logistics sector, Zeus has grown into one of Europe’s fastest-growing logistics tech companies, working with major enterprises across multiple countries. Backed by advanced AI and sustainable transport solutions, Zeus is shaping the future of logistics. As we continue to scale, we’re looking for passionate individuals to join our team and help drive innovation in supply chain technology. If you're excited about AI, automation, and revolutionising logistics, Zeus offers an opportunity to work in a fast-paced, dynamic environment with leading industry expertise and state-of-the-art technology. The Opportunity Zeus Labs is building the execution intelligence layer for enterprise logistics — AI that turns ERP systems and tables into self-optimising operations. You will own development and maintenance of the platform that compresses hours of manual coordination into an automated AI-driven consolidation, touching millions of shipments annually for large manufacturers and distributors moving goods across continents. This is a rare role: production-grade AI systems (LLMs + combinatorial optimisation models) meeting enterprise integration reality (SAP ECC/S4, legacy TMS/WMS, webhook chaos). You will join a small, high-impact engineering team with plans to grow and evolve into specialised teams as we scale. What Will You Do Engineering Leadership & Delivery • Own end-to-end engineering delivery across Zeus Command AI (core platform) and AI layers and agents, • Drive planning, scoping, sequencing, sprint execution, and quality gates so work reliably ships, • Set standards for code review, testing, definition-of-done, incident hygiene, and operational excellence, • Contribute production code hands-on (20-30% of your time): ship features, close bugs, review/merge PRs, own complex cross-service work, • Coach engineers through pairing, PR feedback, debugging support, and raising team capability Enterprise Integration & Architecture • Lead integration strategy and execution with enterprise and legacy systems: ERP (SAP ECC/S/4HANA patterns), TMS, WMS, carrier/telematics platforms, customer master systems, • Own integration architecture across: Inbound/outbound APIs (REST/JSON), event-driven messaging (queues/topics), batch feeds, file-based interfaces (S3-based exchanges), structured email fallbacks, • Demonstrate practical experience with API management and integration middleware: API gateways, iPaaS/ESB patterns, message brokers, transformations, retries/backoff, idempotency, contract versioning, • Lead master data management for enterprise rollouts: SKU volumetrics, locations, customer/site data, carrier contracts, slot calendars. Data quality validation, reconciliation, governance (source of truth rules, drift detection). Own system architecture across services, data stores, and workflows, • Produce and maintain architecture artefacts as first-class outputs: System diagrams, sequence diagrams, data flow diagrams, ADRs/RFCs AI Systems & Production Operations • Own implementation quality for our AI agent flows: Tool execution safety, confirmation prompts for critical actions, bounded autonomy, deterministic fallbacks. Context/session handling (TTL memory), prompt/tool contracts, tool registry hygiene, • Build production practices around AI: Evals, monitoring, cost controls (token budgets, caching), model routing, prompt versioning, safe rollout, • Own production health: Logging, metrics, tracing, dashboards, alerting, post-mortems, • Improve resilience: Rate limiting, circuit breakers, idempotency, retries/backoff, event replay strategies, feature flags, safe deployments, • Work deeply with DevOps on AWS infrastructure, performance, and reliability: Containerised deployments, networking/security boundaries, secrets, scaling, environment management, • Own cost/performance trade-offs: Cloud cost monitoring, AI cost optimisation, workload tuning, capacity planning Security, Compliance & Customer-Facing Work • Build security into architecture and delivery: Tenant isolation, secure webhook patterns (auth/signatures/allowlisting), auditability, PII minimisation, • Lead remediation of dependency vulnerabilities and code scanning findings with measurable burn-down, • Join customer calls to: Explain architecture and integration in plain terms, Lead technical discovery and enterprise integration planning (incl. IT/security stakeholders), Handle escalations with structured RCA and clear action plans, • Produce enterprise-ready customer artefacts: Security overview, integration guides, interface specs, deployment runbooks Tech Stack & Environment Zeus is built on a consistent TypeScript-first stack: • Node.js + TypeScript for backend services, • Angular (primary) and React for web UI, • React Native for cross-platform mobile., • Our AI/optimisation modules are a deliberate “best tool for the job” exception, implemented in Python, • We run on AWS, using ECS with Fargate (multi-AZ) for containerised services, • AWS CodePipeline for CI/CD across multiple environments Must-Have Experience • 10+ years in backend/platform engineering, including at least 3 years in technical leadership (leading projects, owning architecture, or managing engineers), • Deep hands-on experience integrating with enterprise/legacy systems: ERP (SAP ECC/S4), TMS, WMS, carrier/telematics platforms, master data domains, • Strong integration background with API management and middleware: API gateways, iPaaS/ESB patterns, message brokers, transformation layers, contract versioning, • Master data management mindset: data modelling, reference data governance, reconciliation, quality enforcement, • Excellent technical documentation skills: diagrams and specs that engineering and customers can rely on, • Production operations experience: logs, metrics, incidents, post-mortems, cloud cost ownership, AI cost optimisation Nice-to-Have • SAP-style enterprise integration (IDocs, BAPIs, Integration Suite patterns), • Production LLM/agentic systems with guardrails and reliability practices What we offer • Private health insurance, • Pension plan, • Central working location, • Hybrid working, • Casual dress code, • Stocked kitchen and as much coffee & tea as you can drink, • Your own Mac or PC laptop and software subscriptions, • Discounted Gym memberships, a variety of virtual classes and seminars free of cost, discount coupons for all the major brands via Charlie HR perks, • Car rental scheme, • L&D via Udemy sponsored by Zeus, • Employee Assistance Program - Provides free of cost psychological, legal and medical counselling

Technical Manager – Critical Services | Docklands - OTE £95,000 - £100,000 Salary: c£75,000-£80,000 + Car Allowance + Paid Overtime Benefits: Private Medical, Pension, 33 Days Holiday We are recruiting for a Technical Manager to join a leading global provider of integrated facilities and real estate services, supporting a critical data center campus in Docklands. This is a pivotal role within the technical team, responsible for ensuring the safe, compliant, and efficient operation of both critical and non-critical engineering systems. The successful candidate will provide technical leadership, drive best practice, and play a key role in maintaining 100% uptime across the site. Role Overview As Technical Manager, you will act as a senior technical authority on site, with responsibility for the performance, integrity, and compliance of all engineering infrastructure. You will work closely with senior technical leadership and act as a key escalation point for complex technical issues. A significant part of the role will involve developing and mentoring engineers, ensuring that all personnel are trained, authorised, and operating to the highest possible standards within a critical environment. You will also take ownership of technical governance, ensuring all procedures, documentation, and safety systems are robust, up to date, and aligned with both statutory and client requirements. Key Responsibilities • Provide technical leadership and support to the on-site engineering team, • Act as a primary escalation point for incidents and technical issues, both in and out of hours, • Ensure all critical systems (HV/LV, UPS, standby power, HVAC/cooling) are operated and maintained in line with best practice, • Review and approve technical documentation including RAMS, switching schedules, and SOPs, • Manage and oversee the permit-to-work system and ensure full compliance with health & safety procedures, • Support and lead technical audits, ensuring full compliance with statutory and client requirements, • Maintain accurate and auditable engineering records and documentation systems, • Lead incident investigations, producing detailed reports and implementing corrective actions, • Plan and oversee statutory maintenance and compliance activities, • Support the development and delivery of site-specific training programmes, • Mentor, coach, and technically sign off engineers, supporting their progression and competency development, • Contribute to continuous improvement, driving high standards in safety, quality, and operational performance, • Support the development of engineering processes, procedures, and emergency response plans, • Work closely with client stakeholders, attending meetings and providing technical guidance where required Authorised Person / Technical Governance • Work towards (or operate as) Senior Authorised Person (SAP) for HV/LV systems and confined spaces, • Support the training, assessment, and appointment of Authorised Persons across the site, • Ensure all switching operations and high-risk activities are properly planned, reviewed, and executed, • Maintain and audit site technical libraries including SOPs and switching procedures Candidate Requirements • Qualified Electrician (Apprenticeship, City & Guilds, or HND), • 18th Edition Wiring Regulations – essential, • Proven experience within a data center or critical environment, • Strong operational knowledge of:, • HV/LV electrical systems, • UPS and standby power systems, • Critical cooling / HVAC infrastructure, • Previous experience in a technical leadership or management role, • Experience operating within strict compliance and safety frameworks, • Strong understanding of permit-to-work systems and risk management, • Confident decision-maker, able to perform in high-pressure environments, • Excellent communication skills, both with internal teams and client stakeholders, • Experience in training, mentoring, and developing engineering teams Desirable: • HV Authorised Person (or working toward SAP level), • IOSH or equivalent health & safety qualification, • BMS / controls experience, • Water hygiene (L8) knowledge, • Experience with system commissioning, integration, and handover Why Apply? This is an opportunity to take on a senior technical role within a high-profile, mission-critical environment. You will play a key part in shaping engineering standards, developing teams, and ensuring operational excellence across a growing data center campus. The role offers a clear pathway into Senior Authorised Person status and further progression within a globally recognised organisation.

Are you looking for an opportunity as an Assistant Service Manager where you can obtain career progression while making a difference to the lives of others? We have an exciting opportunity with a leading care specialist who are looking for an Assistant Service Manager to oversee their services in Greenwich, London. This service specialises in supporting individuals with learning disabilities, autism, and challenging behaviour, so experience within this client group is highly desirable. In return, you will be offered an opportunity to represent an ever-growing organisation who offer excellent career progression and benefits including enrolling you for and funding an NVQ Level 5 in Leadership and Management in Health and Social Care. Job Purpose of an Assistant Service Manager: • Motivate and inspire your teams to provide outstanding support through effective training, coaching and leadership by example., • Acting as a role model and leader in the delivery of active support, you will empower the people you support to have active and fulfilling lives aligned with their needs and aspirations., • Being an empathetic, compassionate, and patient individual by providing in person-centred approaches for those who you support and leading your team to success., • Being an effective communicator with the ability to influence others and to ensure you get the best from your team. You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively., • Being an effective coach and mentor for your team and possess good IT skills., • Having a strong understanding of best practice in delivering support to people with different needs and a passion for doing so., • You will have excellent communication and people management skills and have knowledge and a good understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement., • £27,950 per annum., • NVQ Level 5 After 6 Months., • Excellent Career Progression., • 28 annual leave days., • Attractive Benefits Package., • Company Pension Scheme.

Operations Manager - Leadenhall Street, London Farmer J - Operations Manager Do you "give a fork" about what you do? Do you love great food? Then this is for you! We are looking for an experienced, ambitious and enthusiastic Operations Manager, with high standards and a true passion for great food and people, to join our expanding farm-ily! As one of our Operations Managers, you'll be responsible for an area of restaurants across London. You'll be leading, coaching and developing the Management teams within your restaurants. You'll be commercially astute with great attention to detail and a proven track record of success. Problem-solving will come naturally to you - seeing "opportunities" where others see "problems". Above all else, you'll be a natural "People Leader" who acts with integrity, transparency, and consistency. What you'll be doing as our Operations Manager: • Managing, leading and inspiring the Restaurant teams to provide an excellent, high-quality, delicious food and a superb customer service, consistently., • Develop and implement operations strategies and systems to improve efficiency and guest satisfaction., • Monitor and manage the restaurant's budgets, including labour costs, stock take and expenses., • Lead, coach, support and motivate your Management teams in the area., • Develop future leaders, ensuring internal succession to support Farmer J's UK expansion., • Handle guest complaints and resolve issues promptly and professionally., • Ensure all health and safety standards and procedures are maintained according to regulatory requirements., • Analysing the key performance indicators (KPIs) and operational data to assess performance and identify areas for improvement., • 3 years'+ experience as an Operations Manager / Area Manager / Regional Manager in a fast-paced, high-volume QSR or casual-dining business., • First-class business acumen and the ability to see the "big picture"., • A true "People Leader" in every sense., • Colourful personality and individuality, being Bold but Humble., • Caring for your team, and a proven track record of people development., • Exceptional leadership, organisational, and interpersonal skills., • Excellent communication skills (both written and verbal)., • Proven ability to manage and optimise budgets, improve processes, and drive profitability., • Salary up to 65,000 per annum, depending on experience., • 15% annual bonus based on company performance, • 31 days annual leave, including bank holidays, • Daily food allowance during shifts with unlimited hot drinks., • 50% discount across all our restaurants when off duty., • You will never work on your birthday, and you will be paid for it!, • Monthly team socials and annual parties., • Medicash - subsidised healthcare cash plan, • Employee Assistance Programme by Hospitality Action, • Green commute - cycle scheme., • A great opportunity to grow as we continue to grow! Why Farmer J - We make good food that's good for you, and is never boring. Whatever we do, we do it boldly. Working to achieve greatness but always maintaining humility. We're a growing brand with big ambitions. If you want to be part of our journey, then apply today!

Assistant Restaurant Manager - London About The Role: We're looking for an Assistant Restaurant Manager who will be a hands-on leader on the restaurant floor, supporting the Senior and Restaurant Managers in all aspects of Front of House operations. In this role, you will take ownership of your shifts, lead the FOH team, and contribute to financial, people, and service performance. As a successful Assistant Restaurant Manager you will: • Lead shifts with full accountability for health & safety, licensing and food safety compliance, including walk-rounds, incident reporting and safety drill readiness., • Develop, coach and motivate the FOH team, delivering briefings, training, tastings and supporting recruitment, onboarding and performance development., • Own the guest journey on shift, ensuring exceptional service standards, strong team knowledge and seamless collaboration with kitchen and bar., • Support financial performance, including rota planning, shift reporting, sales analysis and identifying revenue opportunities without compromising experience., • Act as a brand and culture ambassador, driving team engagement, positive behaviours and adoption of new initiatives, menus and operational improvements. We'd love to hear from you if you bring: • Proven experience in a supervisory or assistant management role within a high-volume restaurant or hospitality environment., • Strong knowledge of health & safety, food safety and licensing standards, with confidence leading compliance practices on shift., • Demonstrated ability to lead, train and inspire front-of-house teams, with a passion for people development and team culture., • Commercial awareness with experience in labour scheduling and sales reporting., • Guest-focused mindset with excellent communication, organisational and problem-solving skills, and the ability to perform under pressure. We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds. Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we're more than just a restaurant group... We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry. Benefits of being part of the team: • Refer a friend bonus, • Internal wage advance facility to instantly access the wages you've earned, • A restaurant recognition budget for Birthday goodies and career milestones, • 50% off food in our restaurants for you and your loved ones, • 50% off food in JKS restaurants within Arcade for you and your loved ones, • Access to counselling, remote GP/physio services, legal advice and more through, • Hospitality Action 24 hours a day, 365 days of the year

Senior Restaurant Manager - London Join our leadership team - Lead the floor. Drive performance. Shape the future of London hospitality. If you are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue, this is your opportunity to take the next step in a leadership role. About Arcade: Arcade is opening a new site in central London right in Covent Garden! For our grand opening, a Restaurant Manager position awaits to open this beautiful space. Arcade is one of UK's most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture. About the role: We're looking for an experienced and dynamic Senior Restaurant Manager to join the leadership team at Arcade Covent Garden, one of London's most exciting and pioneering food and drink destinations. With multiple global kitchens, a high-energy bar, and over a thousand guests served daily (1.2k covers daily), this is an opportunity to lead at the heart of a fast-paced, creative, and guest-focused environment. As an experienced Restaurant Manager, you'll take day-to-day ownership of the restaurant floor, ensuring every service runs seamlessly and every guest leaves impressed. You'll deputise for the General Manager and Assistant General Manager in their absence, leading the operation with confidence and clarity. Working across Front of House, Kitchen, and Bar teams, you'll drive performance, develop your managers, and uphold the highest standards of hospitality, safety, and culture. As a successful Sr Restaurant Manager for Arcade Covent Garden, you will: • Lead daily restaurant operations, ensuring smooth and efficient service across all departments., • In the absence of the Site Operations Manager and GM, taking full accountability for the venue., • Champion exceptional guest experience through proactive leadership, real-time service recovery, and team engagement., • Drive a culture of Health & Safety, Food Safety, and compliance through daily walkthroughs, audits, and team awareness., • Support the recruitment and training of a high-performing service team across the restaurant and kitchen., • Oversee labour forecasting, rota planning, and weekly reporting in collaboration with the GM., • Support financial performance by monitoring variable costs, analysing sales data, and driving commercial awareness., • Uphold Arcade's brand standards, culture, and ethos through hands-on leadership, consistency, and clear communication., • Act as a brand ambassador - inspiring your team and maintaining a positive, inclusive, and energetic workplace. We'd love to hear from you if you: • Are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue., • Bring strong experience in delivering structured training, feedback, and development plans to support your teams., • Bring proven experience leading large, high-volume restaurants or hospitality venues (1k covers daily)., • Are passionate about fresh food, global flavours, and high-energy service environments., • Have a strong understanding of Health & Safety, Food Safety, and Licensing compliance., • Can confidently lead, coach, and inspire a large team across multiple departments., • Possess excellent commercial awareness with experience managing rotas, budgets, and cost controls., • Are hands-on, approachable, and thrive in fast-paced, guest-driven environments., • Communicate clearly and lead by example - balancing warmth with professionalism., • Believe in developing people, fostering inclusion, and maintaining high standards at all times. We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds. 1864 Arcade TCR

Food And Beverage Manger Monday At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Food and Beverage Manager to join our team in London. Location: London, EC2M 4UJ Rate of Pay: 49,000 per annum Working Pattern: Monday - Friday, 40 hours per week Key Responsibilities: Job Purpose: • Act as the operational anchor for multi format delivery, ensuring consistency, availability and pace across all food services in line with Vacherin expectations. Food and Service Development: • Coordinate daily delivery of all food formats, ensuring consistency, availability and pace across all floors in line with Vacherin standards., • Work directly with BOH leadership to align prep levels, production timing and menu readiness., • Monitor service in real time and take immediate corrective action when needed. Relationship Management: • Collaborate with BOH chefs throughout the day to align production and service sequencing., • Ensure FOH feedback is communicated constructively to BOH teams. Finance: • Own FOH ordering routines, stock rotation, par levels and waste controls., • Monitor stock integrity and escalate gaps early to protect service delivery. Managing/ Developing a Team • Coach Team Leaders and support FOH training, onboarding and development., • Drive consistent floor rhythm with the Deputy Manager. Health & Safety • Ensure FOH HACCP, allergen, temperature and H&S documentation is accurate, complete and audit ready in line with Vacherin policy. Occasional Responsibilities: • Support recruitment, events, takeovers and operational change projects. Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards Partnerships, Innovation, Integrity, Quality, Fun

Interim Head of Talent Location: London (Hybrid – 1–2 days/week in office) Contract: 15–18 month FTC Salary: £120,000–£130,000 + benefits About the company: Hawkwood are delighted to be partnering with one of Europe's top 10 fastest-growing fintech scale-ups on an Interim Head of Talent search. This is a business that has achieved exceptional and sustained growth; doubling revenue year-on-year for the past five years while rapidly expanding its global team across London, New York and Belfast to meet growing customer demand. Over the last 12 months alone, headcount has grown from 200 to 400 employees as the business continues to invest heavily in product innovation, international expansion and customer success. With a customer base that includes many of the world’s leading financial institutions, and a track record of strong performance in both challenging and ultra-competitive market conditions, the business has proven both its market relevance and long-term resilience. About the Role: Our client is looking for an Interim Head of Talent for a 15-18-month contract, starting in May 2026 (or sooner), to cover a period of parental leave, with a handover on either side. This is a high-impact leadership role, responsible for managing a team of seven talented recruiters across London, New York and Belfast, whilst ensuring the people, processes and tools are in place to deliver an ambitious hiring plan. Key areas of focus: Strategy: • Partner closely with the COO to track progress against the 2026 hiring plan and ensure hiring is aligned with company growth goals, • Work with the Exec team to proactively identify hiring challenges and collaborate on solutions, • Support the evolution of the Employer Value Proposition and Employer Branding strategy, partnering with People and Marketing to attract world-class talent globally, • Identify and build strategic external partnerships (e.g. mentorship initiatives, early talent programmes, industry networks) to strengthen our long-term talent pipeline, • Partner with the VP People during annual budgeting and ongoing planning, supporting thoughtful headcount planning, org design and resource allocation Talent Operations: • Ensure Talent Operations frameworks, systems and processes are built to support continued scale, • Drive consistent, high-quality hiring practices across all regions (Americas, Europe, Asia), • Build and maintain Ashby reporting and dashboards, enabling clear executive-level insight into hiring progress, pipeline health and team performance, • Use data to identify trends, flag risks early and highlight hiring successes, • Track and analyse key talent metrics alongside industry benchmarks and macro hiring trends Team Leadership: • Lead and develop a high-performing, globally distributed Talent team, fostering proactive sourcing, strong collaboration and best-in-class candidate engagement, • Act as a senior leader within the People team, helping drive alignment between Talent strategy and broader People initiatives, • Operate as a player-coach leader - providing hands-on support during peak hiring periods You’ll bring: • A strong background in Talent leadership, ideally in high-growth technology or scaling environments, • Have experience building and evolving employer brands that attract exceptional talent, • Are comfortable working with senior leadership and pushing back when necessary to maintain high hiring standards, • Have team management experience, of ideally 3+ reports, • Are data-driven and understand how metrics and insights can transform Talent functions If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.

Are you a strategic thinker with a passion for client relationships and team leadership? We’re looking for a Senior Account Manager to play a pivotal role in driving client success, operational excellence, and team development. 🌟 About the Role As a Senior Account Manager, you’ll sit at the heart of our client operations—overseeing a portfolio of accounts while mentoring and developing a high-performing account management team. You’ll ensure service excellence, strengthen client partnerships, and identify opportunities for long-term growth. 🔑 What You’ll Be Doing • Own and maintain accurate client data, health scores, and pipeline visibility, • Drive strategic account growth through relationship building, retention, and cross-selling, • Coach and develop Account Managers and Executives to deliver high-quality client communications, • Oversee support workflows, ensuring efficient triage, escalation handling, and SLA performance, • Establish and track performance metrics to improve service quality and team output, • Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For • Proven experience in account management or client services (tech, media, or managed services preferred), • Strong leadership skills with a passion for coaching and developing others, • Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk), • Highly organised with a track record of managing data accuracy and meeting SLAs, • A strategic mindset with the ability to prioritise growth over day-to-day tasks, • Calm, professional, and confident managing multiple priorities, • Flexible and willing to step up during peak periods Bonus: Experience mapping customer journeys in retail or restaurant environments 🎁 What You’ll Get • A dynamic, energetic team where you can grow your career, • A senior role with real influence over how the function evolves, • Opportunities to expand your responsibilities as we scale, • Company pension scheme, • Private medical insurance (coming soon), • Overtime opportunities during peak periods 👉 Ready to take the next step in your career? Apply now or get in touch to learn more!

Customer Wellbeing Team Lead, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to build that. This is one of our first customer hires built for our consumer base in Germany. You will start hands-on — answering emails, managing WhatsApp, handling escalations, setting the tone. Then you will hire and lead a team of 4–5 Customer Wellbeing Executives as we scale. The standards you set, the culture you build, the processes you define will shape how Healf shows up for German customers for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You have to create it. And because this is the founding market, what you create becomes the model for every customer team Healf opens across Europe. Every standard you set, every process you define, every lesson you learn will be studied and repeated. That is why the bar is so high. The first Customer Wellbeing Team Lead doesn't just launch a support function. They set the standard for how Healf takes care of customers internationally. What you will own → The German customer experience, end to end. Response time, resolution rate, CSAT, quality. You own the numbers and you take them seriously. → The tone and standards. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The team. Hire, onboard, and coach the people who will carry the function as it scales. Build a culture of ownership, care, and accountability from day one. → The feedback loop. Turn what customers tell you into improvements across Operations, Product, Marketing, and Commercial. You are the voice of the German customer inside Healf. → The blueprint. You are the first. What you build becomes the model for every customer function Healf opens across Europe. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You have at least two years in customer service or customer experience, and you know the difference between closing a ticket and genuinely resolving a problem. You move like a founder. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A customer experience or support function you built from scratch. What was the state when you started, what did you build, and what does it look like now? → A moment where you turned a difficult customer situation into a loyal one. How did you do it and what did you learn? → Evidence you can hold standards and move fast at the same time. What did that look like in practice? → How you've led or developed people, formally or informally. What is your approach to building a high-performance team? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. It's week three. You have no team yet, the volume is higher than expected, and you've spotted that the same complaint — a product arriving damaged — is coming in repeatedly. You're handling it case by case, but it keeps coming. What do you do, and how do you decide what to prioritise first? 200 words. Plain English. No templates. Show us how you think.

International Market Development Manager About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds up the sales process and increases sales capacity. About the role: We are looking for a high‑energy, highly disciplined International Market Development Manager to lead and scale our International MDR function. This is a hands‑on frontline leadership role for someone who thrives on building high‑performing teams, enforcing operational excellence, and partnering closely with Sales and Marketing to generate new‑logo pipeline. You will hire, train, coach, and motivate an international team of MDRs, ensuring they follow defined processes, SLAs, and qualification standards to the dot. Reporting to the Senior Director of Demand Generation, you will work cross‑functionally with Digital, Web, Regional Marketing, Analytics, and Sales teams to optimise performance, accelerate onboarding, and continuously raise the bar on execution — particularly across AI‑enabled, hyper‑personalised demand generation. This role suits someone super organised, commercially minded, and relentless about follow‑through, who enjoys turning structure into results and making a function succeed at scale. Responsibilities: Lead, hire and develop a high‑performing MDR team: You will be hiring, onboarding, and coaching around 12 FTE, with a strong focus on accelerating time‑to‑productivity. Drive continuous improvement through optimised onboarding, regular performance feedback, and active management of capacity, progression, and career development to retain and grow top talent. Drive best‑in‑class MDR execution: Champion a value‑led MDR approach centred on authentic conversations and relationship building, while advancing AI‑assisted prospecting, messaging, and engagement in close partnership with Sales, Digital, and Marketing. Use performance, engagement, and intent data to continuously improve outreach quality and efficiency, supported by a clear MDR playbook, well‑defined KPIs, and team initiatives that drive focus and performance. Lead by example, consistently modelling high standards in communication, preparation, and execution. AI‑enabled and digital alignment: Champion the use of AI and automation to enable hyper‑personalised, scalable MDR engagement across email, social, chat, and web‑sourced leads.Partner closely with Digital and Web teams, where most inbound demand originates, to: • Improve lead quality, routing, enrichment, and prioritisation, • Translate web behaviour, intent, and engagement signals into meaningful MDR conversations, • Close the loop between digital performance and sales outcomes, • Guide MDRs on how to combine AI insights with human judgment to deliver relevant, timely, and high‑quality prospect interactions, • Experiment with and operationalise new tools, workflows, and AI‑driven approaches that increase speed‑to‑pipeline without sacrificing quality Be the feedback engine between Marketing and Sales: Build solid, continuous feedback loops with Sales, Marketing, Analytics, and Operations to optimise reporting, segmentation, tooling, and workflows. Use frontline insights and performance data to inform audience strategy, messaging, campaigns, and demand generation, while partnering cross‑functionally on experimentation and ongoing optimisation across segments, channels, and AI‑led initiatives. Own MDR operational excellence: Drive operational excellence across the MDR function by improving processes, productivity, and scalability, while ensuring rigorous Salesforce hygiene and accurate reporting. Manage performance against demand‑management SLAs, forecast and plan team capacity aligned to growth and pipeline targets, and provide a structured, reliable operational backbone that enables predictable, high‑quality delivery. Requirements: • Bachelor’s degree or equivalent experience., • Extensive experience in MDR/SDR/Inside Sales roles within a B2B organisation, with a consistent record of target achievement., • Experience managing, recruiting, and developing MDR/SDR teams., • Excellent understanding of modern sales and qualification methodologies., • Hands‑on experience with Salesforce, workflow tools (e.g. Groove, SalesLoft or equivalent), chat tools, Sales Navigator, and AI‑enabled tools (e.g. building agents/GPTs, enrichment, intent, or automation solutions)., • Highly data‑driven; comfortable using metrics, signals, and experimentation to diagnose and improve performance., • Proven ability to build relationships across Sales, Marketing, Digital, Operations, and senior stakeholders., • Excellent written and verbal communication skills in English; additional languages are a strong advantage for this region. Success Behaviours: • High energy with exceptional organisation and discipline, • Detail‑oriented, structured, and process‑driven, • High level sense of ownership and accountability, • Positive, team‑first mindset with a can‑do attitude, • Diplomatic and effective when working cross‑functionally, • Entrepreneurial — comfortable building, improving, and scaling a function Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

LOCATION MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our five pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Significant experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Ready to Build the Future of Rail Infrastructure? Join BTTC – Where Collaboration Meets Innovation At BTTC, we don’t just deliver rail infrastructure projects – we transform how they’re managed. Recognised as a ___ for the third year running and proudly holding accreditations for ___ and ___, we’re committed to creating an environment where everyone can thrive. As we continue to grow, we’re on the lookout for Commercial Managers who are passionate about making a real impact. If you’re driven, collaborative, and ready to shape the future of infrastructure, we want to hear from you. Locations: We’re hiring across the UK, with opportunities in Manchester, York, Leeds, Derby, London and beyond. Many roles include travel opportunities, so flexibility is key. About the Role Why BTTC? We offer more than just a job, we offer a place to grow, belong, and be your best self: • A culture that values diversity, inclusion, and wellbeing, • Opportunities to work on global infrastructure projects, • Support for professional development and chartership, • Direct access to industry leaders and decision-makers, • A workplace where your voice matters Benefits That Work for You • Competitive salary + car allowance, • 20% annual performance bonus, • Up to 12% employer pension contribution, • 28 days holiday + bank holidays, • Private health cover & life assurance, • Enhanced family leave & sick pay, • Hybrid working & flexible hours, • 2 paid volunteer days per year, • EV car scheme, • Cycle to Work scheme, • Tech scheme, • Bright Exchange discounts on shopping, travel & more, • Regular socials & a supportive, fun team culture Responsibilities • Provide strategic commercial and contractual support, • Lead pre- and post-contract duties across various models, • Collaborate with clients and contractors to drive performance, • Ensure compliance with governance procedures, • Share best practices and support continuous improvement, • Mentor and develop team members, fostering professional growth, • Drive strategic initiatives that align with business objectives, • Engage with stakeholders at executive level to build strong relationships, • Lead complex, high-value contract negotiations, • Oversee governance and risk management across multiple projects, • Deliver accurate performance and financial reporting to support decision-making, • Champion innovation and implement best practice solutions, • Represent BTTC at industry forums and contribute to thought leadership Qualifications and Experience • Degree: Relevant degree in Quantity Surveying, Civil Engineering, or a related discipline., • Professional Membership: MRICS (Member of the Royal Institution of Chartered Surveyors) or MCICES (Member of the Chartered Institution of Civil Engineering Surveyors), or actively working towards accreditation., • Industry Knowledge: Strong understanding of Network Rail standards and NEC contract frameworks., • Leadership: Proven line management experience, including team development and performance management., • Coaching & Development: Demonstrated ability and desire to coach, mentor, and upskill team members., • Project Delivery: Experience managing complex infrastructure projects with multiple stakeholders., • Communication Skills: Excellent interpersonal and stakeholder engagement capabilities. BTTC is proud to be an equal opportunity employer. We celebrate individuality and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ready to make your mark? Apply now and help us build better, together. BTTC is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, identities, and experiences. We strive to provide an environment that supports the personal and professional growth of all our employees, fostering a culture of inclusion and belonging.

Store Manager | London | Salary up to £38,000 + Bonus Trip to L.A for training I’m currently working on an exciting Store Manager opportunity with a new, premium health-focused lifestyle food brand that’s set to make a big impact in the fast-casual space. Backed by strong Bahraini investment and an experienced hospitality group, the brand has ambitious growth plans and offers fantastic exposure within a well-funded and forward-thinking business. They’re looking for a hands-on leader who thrives in fast-paced environments, is passionate about health-led food, lifestyle brands, and delivering exceptional guest experiences, and knows how to build and develop high-performing teams. This is a brilliant opportunity for someone looking to join a fresh, innovative concept with strong financial backing, clear expansion plans, and the chance to play a key role in building and shaping an exciting new brand from the ground up. Benefits • Competitive salary of up to £38,000 + Bonus, • First UK General Manager for the new store roll out, • Paid trip to L.A for extensive training Key Responsibilities • Lead, motivate, and develop a high-performing team to deliver exceptional service, • Take full responsibility for day-to-day store/restaurant operations, • Drive sales growth and profitability through strong commercial leadership, • Manage and monitor KPIs, including sales, labour, costs, and productivity, • Always ensure excellent customer/guest experience, • Recruit, train, and develop team members and future leaders, • Maintain brand standards, compliance, and operational excellence, • Manage rotas, staffing levels, and labour costs effectively, • Control stock, ordering, and waste management to protect margins, • Analyse performance reports and implement action plans to improve results About You • Proven experience in a Store Manager, General Manager, or senior leadership role within hospitality or retail, • You are passionate about health-led food and lifestyle brands, • A hands-on leader who leads from the front and thrives in a fast-paced environment, • Strong ability to motivate, coach, and develop teams to reach their full potential, • Commercially aware with experience managing sales targets, KPIs, labour, and costs, • Passionate about delivering excellent customer/guest experiences, • Strong communication and people management skills, • Highly organised with the ability to prioritise and manage multiple tasks, • Experience in recruitment, training, and performance management, • Results-driven with a focus on continuous improvement and operational excellence, • Positive, energetic attitude with the ability to build a strong team culture, • Confident in problem solving and decision making under pressure, • Committed to maintaining high standards, compliance, and brand integrity

HR Business Partner Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About your role As an HR Business Partner at Swap, you will act as a strategic partner to business leaders and teams across the organisation. You will ensure that our people strategy aligns with our business goals, foster a high-impact and inclusive culture, and provide expert HR support across the employee lifecycle. This role requires experience supporting a growing, international workforce across the UK and the Netherlands. Strategic Partnership • Partner with senior leadership to understand business goals and translate them into impactful people initiatives, • Coach and support managers on performance, development, organisational change, and employee relations Talent & Capability • Support end-to-end hiring across your business areas, from role design through to onboarding Performance & Organisation • Drive performance management processes and support organisational design and workforce planning Culture, Engagement & ER • Lead on engagement and retention initiatives aligned to company values, • Manage employee relations matters and act as a trusted escalation point Data & Change • Use HR data and insights to inform decisions and improve outcomes, • Support organisational change as we scale across teams and geographies What we are looking for • 4 - 7 years’ experience as an HR Business Partner or HR Generalist, • Strong stakeholder management skills with the ability to influence and challenge senior leaders, • Experience working across the full employee lifecycle in a high-growth SaaS or tech environment, • Solid knowledge of UK employment law, with exposure to Dutch employment practices, • Comfortable operating in fast-paced, scaling environments, bringing structure and clarity where needed, • Hands-on and adaptable, able to balance strategic thinking with day-to-day execution, • Experience in performance management, organisational design, and change initiatives, • Data-driven mindset with the ability to turn insights into action, • Strong communication skills and a collaborative, relationship-led approach, • Exposure to international teams (EMEA, US, APAC) is a plus, • CIPD Level 5/7 (or equivalent) preferred Benefits • Competitive base salary, • Stock options in a high-growth startup, • Competitive PTO + public holidays, • Private health, • Pension, • Wellness benefits, • Breakfast Mondays Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and perspectives. The more inclusive we are, the better our work will be.

Flourish are recruiting for an SDR manager in central london (3 days a week) to drive a new team of SDRs for a marketing leading AI cybersecurity company. The Role: This is a true frontline leadership role inside a highly structured outbound motion. Our SDR team is responsible for generating qualified pipeline through disciplined, high-activity prospecting. This is a performance-driven environment that requires intensity, consistency, and strong coaching. In this role, you'll own daily execution, activity standards, meeting quality, and pipeline contribution for your pod. You'll report to the Head of GTM Programs and partner closely with sales leadership to ensure SDR generated meetings convert into qualified opportunities. What you’ll do: • Lead and coach a team of SDRs in a structured, high-activity outbound motion, • Drive daily execution standards across calls, email, LinkedIn, and sequencing, • Own pipeline creation targets (primarily for AEs; secondarily for CSM expansion motions), • Hold reps accountable to activity benchmarks and meeting quality thresholds, • Conduct frequent call coaching, message refinement, and objection-handling training, • Monitor conversion from meeting qualified opportunity and take corrective action, • Reinforce process adherence, CRM hygiene, and data accuracy in HubSpot, • Build a disciplined culture centered on performance, improvement, and professionalism, • Hire, onboard, and ramp SDR talent effectively What you’ll bring: • 2+ years of SDR/BDR experience in B2B SaaS, • 2+ years managing SDRs in a B2B SaaS environment, • Experience leading teams in a structured, high-volume, outbound environment, • Proven track record of hitting pipeline generation goals, • Strong coaching ability - especially on cold calling and objection handling, • Comfortability managing underperformance and driving accountability, • Operational discipline and fluency in pipeline metrics and CRM reporting, • High standards, strong presence, and resilience Benefits: • Hybrid work environment (3 days in office per week) – travel covered £350 per month, • 100% private healthcare coverage reimbursement for individual and dependents, • HealthShield Cash Plan, • Workplace Pension (Employer 4%/ Employee 5% of gross salary), • Equity for full-time employee, • Up to 16 weeks paid leave for new parents, • Paid Family and Medical Leave, • Modern Health - Mental Health Benefits - Individual and Dependents, • Fertility benefits, • Working Advantage Employee Discounts, • Gym membership, • In-office lunch stipend provided, • Exciting opportunities for career growth

Position title: Design Manager – Data Centers (MEP) The Position As Design Manager for Data Centres (MEP), based in London, you will lead multi-disciplinary design delivery across high-profile mission critical projects. You’ll manage multidisciplinary teams and stakeholders to ensure seamless, high-quality outcomes, providing technical and commercial leadership from concept through to handover and post-handover stages. You will act as NDY’s primary client liaison on design matters, championing design excellence, collaboration and sustainable solutions in complex, energy-intensive environments. Key Challenges • Managing complex, multidisciplinary design teams and stakeholders under tight timeframes, • Delivering resilient facility designs within challenging budget constraints, • Balancing client requirements and industry standards with innovative, sustainable design approaches, • Demonstrating NDY’s market-leading engineering to drive repeat business and growth Your Key Accountabilities Project delivery and design management • Lead and coordinate MEP design activities from concept to handover, ensuring integration across disciplines, • Manage programme, cost and risk, resolving issues to meet commercial objectives, • Maintain design documentation, including risk registers, change logs and quality assurance, • Coordinate technical deliverables such as specifications, calculations and design reports, • Facilitate design reviews, client meetings and workshops, • Support procurement, testing, commissioning and post-handover activities Client and stakeholder management • Serve as primary client contact for design matters, effectively managing expectations, • Build strong relationships with architects, engineers, contractors and other stakeholders, • Identify and pursue business opportunities through client engagement and networking People leadership and development • Mentor, coach and manage project engineers, designers and consultants, • Foster a collaborative, inclusive team culture that promotes knowledge sharing and growth, • Ensure adherence to NDY’s quality, health and safety, and sustainability standards What We’re Looking For Qualifications and certifications • Bachelor’s degree in mechanical or electrical engineering or equivalent, • Chartered Engineer status preferred or working towards Skills and experience • 7–12 years’ experience managing MEP design on data centres or mission critical projects, • Strong knowledge of data centre systems: UPS, standby generation, electrical distribution, earthing, battery systems, CRAC/CRAH, chilled water, pumping, controls/BMS, • Proven success leading multidisciplinary teams and delivering on time and budget, • Experience managing client relationships and stakeholder communications on complex projects Additional Skills • Excellent communication and presentation skills, • Commercially aware with strong problem-solving and decision-making capability, • Capable of working independently and collaboratively under pressure, • Familiarity with Uptime Institute tiering, ISO/IEC critical facility standards is desirable, • Experience in sustainable and low-carbon design for high-energy facilities is a plus Why NDY? At NDY, you’ll join a leading international firm known for engineering excellence and innovation. We offer hybrid and flexible working, a supportive and inclusive culture, and opportunities to grow your career on iconic projects that make a difference. Apply now Make spaces work – join NDY’s team as a Design Manager for Data Centres in London. NDY is an equal opportunity employer committed to diversity and inclusion. We encourage people of all backgrounds to apply.

Hours: 37.5 per week Salary: £33,300 + uncapped OTE (£49,200) The Role We’re looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you’ll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You’ll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets. What You’ll Be Doing • Lead and manage day-to-day telesales operations to maximise performance and productivity, • Coach and develop team members through feedback, and regular 1:1s, • Run engaging team meetings, training sessions, and performance reviews, • Track, analyse, and report on sales performance, KPIs, and customer feedback, • Handle escalated customer queries with professionalism and efficiency, • Motivate your team to achieve targets while maintaining a positive, high-energy culture, • Ensure compliance with company policies and industry regulations, • Deliver hands-on coaching, including “ride alongs,” to embed best practice selling techniques What We’re Looking For • Proven leadership experience in a telesales or call centre environment, • Strong communication and motivational skills with the ability to inspire a team, • A data-driven mindset with the ability to turn insights into action, • Confident using CRM systems, MS Office, and call centre technology, • Highly organised with excellent time management skills, • Professional, customer-focused, and results-driven Desirable Experience • B2B telesales experience, • Previous experience supervising or mentoring a sales team What We Offer You • Basic salary £33,300 with a high-earning bonus structure, • OTE £49,200, • Regular sales incentives, competitions, and rewards, • Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working hours (your weekends are yours), • Industry-leading training, coaching, and career progression, • Pension scheme in line with auto enrolment, • Health Care plan – money towards your dental, optical and treatment therapies, • Ample free parking Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group. Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Overview We’re hiring a Head of Operations to support and strengthen day-to-day operations across our growing Grocery business. This role is best suited for someone who is both hands-on and highly structured - someone who can build clear processes, implement operational systems, and help standardise how the business runs as it scales. You’ll work closely with leadership to improve execution and ensure teams have the tools, systems, and routines needed to operate efficiently and consistently. Key Responsibilities • Build and implement scalable operating procedures (SOPs) across store operations, • Establish consistent workflows for inventory, store readiness, reporting, and daily execution, • Create operational structure and cadence to support a growing footprint, • Ensure stores remain customer-ready, well-stocked, and operationally consistent, • Support store launches and operational rollouts, including stock arrival, layout execution, and readiness checklists, • Manage inventory flow and replenishment to maintain accuracy and availability, • Improve back-of-house organisation and stock control processes, • Oversee in-store technology and payment systems, coordinating troubleshooting as needed, • Maintain operational standards, including basic health & safety compliance across sites, • Support onboarding and training for store teams; develop clear documentation and playbooks, • Experience supporting or launching eCommerce operations, • Hire a high performing dynamic store team, develop and coach them to deliver best in class customer experience, • Build the blueprint for how a store should run to be rolled out to future stores during this phase of expansion What we're looking for: • Strong grocery and/or hospitality operations experience in a fast-paced environment, • Proven ability to build an operating system from scratch, including SOPs, playbooks and scalable operational processes, • Experience improving inventory flow, replenishment and stock control, • Experience supporting store launches and readiness, • Confident managing in-store tech and payment systems troubleshooting, • Good understanding of operational standards, • Experience onboarding, training and coaching store teams, • Able to hire and develop a high-performing team focused on customer experience, • Experience launching e-commerce operations, • Hands-on, highly organised and comfortable building structure in a scaling business, • Strong execution skills with attention to detail and consistency What we offer: • Competitive salary, • Growth opportunities, • Culture: Be part of a launch team for an exciting new London concept, • Perks: Free food & drink, team nights out

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Position: Functional Skills Tutor Location: East London (covering Havering with travel to Reading) Salary: £27,568 - £34,008 Type: Permanent The Role This is an exciting opportunity to be the cutting edge of the growth in Supported Internships. This Tutor opportunity is based in High Wycombe, Buckinghamshire. The ideal candidate will have experience of working with neurodiverse young people or adults, be flexible, committed to making a difference, be able to work under pressure and be an effective communicator. The Tutor role will need the successful candidate to support interns on our Supported Internships, teach interns and provide 1 2 1 tuition support as required to interns Essential You will have: • NVQ Level 6 or equivalent qualification in Careers Education and Guidance, Youth and Community work or Social Care (or working towards), • Proven record of success in engaging SEN participants on Programme, • Experience of providing group and one- to- one tutor support or coaching and positively influencing other people’s professional or personal development Main Duties and Responsibilities o Provide direction and organisation to the on-site learning programme o Recruit appropriate students with disabilities for the programme / conduct education assessments for those who have applied o Plan and deliver (including virtual) daily classroom activities and lesson plans in line with agreed units to achieve the Progression Award and support Functional Skills delivery (Entry Level 3 – Level 2) o Deliver daily classroom support in literacy and numeracy (remote) o Support interns to develop the Pearson’s portfolios to achieve the accreditation and skills attained, letter of recommendations from internship sites, etc. o Assesses student skills o Be responsible for the emotional and social welfare of the interns o Work with local authorities and businesses, attend reviews and other meetings as required to meet student progression and employment needs o Develop IEP and transition plan for students and creates “career plan” based on individual preferences and skills o Attend host business induction to ensure intern understanding and learning o Works with STG job coach and with department managers to develop internship sites, write job descriptions and plan for necessary job modifications o Work with parents, the local authority and other supported internship stakeholders to support the progression of the interns Skills & Experience o Experience of co- designing, delivering and facilitating group training sessions within health and o Proven record of success in engaging SEN participants on Programme o Experience of providing group and one- to- one tutor support or coaching and positively influencing other people’s professional or personal development o Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures o Knowledge of employment law and disability legislation such as Employment Law, Health and Safety, Equality and Diversity, etc o Knowledge of benefit system and employment programmes o Experience of working with teams to set and maintain a positive culture o Strong track record of achieving outcomes for young people o Strong communicator verbally, in writing and using various IT tools with a diverse group including Senior Managers, other professionals, young people and parents o Strong leadership skills including with young people o Good administration, IT and organisational skills with good experience of using MS office software o Able to quickly identify problems, think flexibly and resolve issues o Solutions focused with ability to work under pressure o Ability to work on own initiative and as part of a team

Sites are based in West London. We’re Centrick — residential property experts with a clear mission: to make lives better, every day. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any on-site staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Attend and actively participate in team meetings, providing suggestions for improvements What you need to succeed • Able to proactively manage the sites to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • ATPI/MTPI qualification is essential, • Experience in block management across complex sites Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Risk Pricing / Technical Pricing Manager – Motor (Commercial Vehicle) UK | Primarily Remote (occasional travel to offices, either South East, London or North West) A rapidly growing UK insurer is expanding its Motor Risk Pricing team and is hiring an experienced Risk Pricing Manager to lead pricing for Commercial Vehicle products. This is a high-impact role combining technical model ownership, stakeholder influence, and the development of scalable reporting and automation. What you’ll be doing • Own and improve the end-to-end pricing process for Commercial Vehicle, • Develop and maintain risk models using traditional techniques and ML approaches., • Shape and influence key pricing and underwriting projects as a senior stakeholder., • Build automated reporting and monitoring frameworks to track pricing performance and model health., • Partnering with Data Science & ML teams, • Lead, coach and mentor team members, embedding high standards and continuous improvement. What we’re looking for • Experience managing / leading GI pricing and/or product portfolios, ideally within Motor (Commercial Vehicle preferred)., • Strong modelling background (such as): GLMs, GBMs, GAMs, Elastic Net, Trees/Random Forests, Neural Nets, Clustering., • Strong coding capability in Python / PySpark / R / SAS / SQL., • Experience with WTW Radar., • Confident communicator. Salary: £75,000 - £90,000 p/a (d.o.e) + Bonus + Benefits Please send your CV for immediate consideration

Office (Centre) Manager £37,000-£40,000 + annual discretionary bonus + competitive benefits / Temporary to permanent to start as soon as possible. Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services. The role A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience. Key responsibilities • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements including interior design to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation, and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Manage internal/operational recruitment requirements, • Administer client billing and invoicing processes, • Organise events, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed Candidate profile • 3 -4 years’ relevant experience (office management/operations/client-facing/team management) ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible. Supervisory/team management experience essential.

PURPOSE The Mining Director will provide Group-level technical leadership, standards and assurance for Mine Operations (open pit and underground) across the portfolio (predominantly open pit today, with underground activities expected to expand in coming years). The role will ensure strengthening governance, technical consistency and capability while supporting sites and growth projects on complex mining topics without owning day-to-day execution. KEY ACCOUNTABILITIES Standards, governance and technical assurance • Define and maintain Group Mine Operations Standards for both open pit and underground mining (mining methods, surveying, drill and blast, load and haul, contractor management, productivity reporting and critical controls)., • Ensure quality and accuracy of technical work through clear requirements, review routines and decision rights for mining technical deliverables., • Ensure QA/QC of functional data (production reporting, equipment performance, unit costs, plan-to-execution variance and reconciliation inputs)., • Lead technical assurance reviews and audits of site mining practices; track findings and close out. Support the technical detail required in training programs and skill matrixes. Multi-asset SME support (complex problem solving) • Support “health of the function” in terms of personnel pipelines and personnel assessments Provide SME support to sites on high-risk / high-value issues (productivity gaps, drill and blast performance, equipment selection, contractor performance, underground development/production constraints, geotechnical-driven constraints and operating model changes)., • Support site teams to diagnose root causes, define corrective actions and stabilise performance. Asset opportunities (identification, design and implementation support) • Identify and prioritise asset opportunities across Mine Operations, in partnership with Operations Support and site leadership., • Support opportunity design (scope, operating model, risks, resourcing, implementation plan and benefit tracking)., • Support opportunity implementation through governance, coaching and post-implementation review., • Review and input on site-specific Capital Review Committee expenditure. Reconciliation standards and audit • Define Mine Operations reconciliation standards and audit requirements, ensuring consistent definitions and review routines., • Drive analysis of persistent variances (tonnes moved, ore delivered, dilution/ore loss drivers in partnership with geology and processing) and support corrective action plans. Studies support and peer review (PFS+) • Provide mining input to studies (PFS/FS/DFS and major optimisation studies): strategy, method selection, fleet sizing, schedules, productivity assumptions, cost drivers, risks and execution readiness., • Peer review mining study deliverables and ensure assumptions reflect operational reality and Group standards., • Act as a Qualified Person (QP) and/or support QP sign-off requirements where applicable. Innovation, technology and capability development (health of function) • Sponsor fit-for-purpose tools and analytics (performance dashboards, benchmarking, plan-to execution variance analysis and digital / automation opportunities)., • Build capability across the Mine Operations function: competency framework, mentoring, training pathways and succession planning., • Contribute to recruitment standards for key mining roles and develop internal talent pipelines. KEY DELIVERABLES • Group Mine Operations Standard / Handbook and annual update cycle., • Annual assurance plan; audit reports; closure tracking and compliance scorecards., • Quarterly performance dashboard (productivity, costs, plan adherence, contractor KPIs and critical controls)., • Mine Operations reconciliation framework (definitions, routines and audit requirements) and periodic audit outputs., • Study peer review notes / sign-off memos for mining workstreams (PFS/FS/DFS)., • Capability plan and training curriculum for mining leadership and technical teams. KEY INTERFACES • Sites: GM, Mine Manager, Mining HODs / Mining Specialists, Mine Planning, Geology, Processing, Maintenance, HSE and contractors., • Group: VP Technical Services, VP Operations / Operations Support, Resources & Reserves, Geotechnical, Processing & Metallurgy, Maintenance, Studies Director, Data/IS&T. SUCCESS MEASURES (EXAMPLE KPIS) • Compliance to Mine Operations standards; assurance findings closed on time., • Improved plan adherence and productivity; reduced persistent performance gaps., • Improved quality and consistency of mining functional data and reporting., • Reduced cost/tonne variance and improved contractor performance management.  High-quality mining inputs to studies, enabling robust investment decisions. SKILLS, KNOWLEDGE & EXPERIENCE • Qualified Person (QP) with appropriate professional registration for public reporting (e.g., NI 43 101 / JORC or equivalent)., • Senior mining professional with extensive operational and technical exposure in both open pit and underground mining (multi-asset preferred), including experience supporting underground ramp-up / transition programmes., • Proven experience in mining technical studies (PFS/FS/DFS), including key assumptions, schedules, costs and risk drivers., • Strong stakeholder management (influence without direct authority) and ability to coach site teams., • Familiar with common mine planning tools and modern performance analytics / technology opportunities. TYPE OF CONTRACT: LONG TERM

Job Title: Senior Account Manager / Team Leader (Commercial Insurance) Location: London Salary: Up to £65,000 Benefits: Bonus/commission structure, strong sickness policy, health cash plan About the Company: This is an established, employee-focused commercial insurance brokerage with a strong reputation for delivering tailored solutions across specialist sectors. With continued growth across the UK and significant recent investment in its London presence, the business combines the professionalism of a national firm with a genuinely collaborative, family-led culture. The London office has doubled in size over the past year, with further expansion planned. Role Summary: This role offers the opportunity to play a key part in the continued growth of a developing London office. You’ll work closely with leadership on shaping the team, mentoring colleagues, and managing a portfolio of commercial clients. The business is keen to bring in individuals who can contribute to its culture, support development of others, and grow alongside the organisation as it scales. Key Responsibilities: • Manage a portfolio of commercial clients: Build long-term relationships and deliver tailored insurance solutions, • Support team development: Mentor and coach less experienced colleagues, contributing to team capability, • Contribute to office growth: Play a key role in expanding the London presence and shaping team structure, • Handle new business and renewals: Ensure high retention and identify opportunities for growth, • Collaborate with leadership: Influence team direction and support ongoing hiring and development plans, • Maintain market relationships: Strengthen insurer partnerships to benefit client outcomes Requirements: • Background in commercial insurance (broker, handler, or account management), • Experience working with sectors such as construction, property, or real estate preferred, • Exposure to mentoring, coaching, or informal leadership responsibilities, • Strong relationship-building and client management skills, • Collaborative mindset with a team-first approach If this role isn’t quite right, it’s still worth speaking to one of our specialist team - we may be working on something that hasn’t hit the market yet. Related Job Titles: Commercial Account Manager, Insurance Broker, Account Executive, Client Manager, Commercial Insurance Advisor

Are you an ambitious and high energy Operations Director seeking a challenging new role? Reporting to the Managing Director of the Southern Solutions business in the UK, the role holder will develop and lead operational excellence and best business practice, optimising our clients service(s) and value offering to customers to achieve performance targets. You will bring innovation, leadership, clear financial focus and growth and ensure a high-performance culture within your remit. This is a visible role supporting a variety of divisions requiring strong leadership in addition to entrepreneurial ability. Client interaction is significant and excellent relationship management skills are required. About the Role This role will support the hard services part of our clients business with a focus on engineering. The role holder will possess excellent leadership and motivational skills to create a high performing team and will coach and develop team members to achieve their potential and will have an inspiring and engaging management style. Ensure full compliance with Industry Standards, relevant employment legislation and Company procedures & policies. Always Maintain an absolute focus on Health and Safety ensuring a safe working environment and full compliance with health and safety legislation. Key Responsibilities • Oversee day to day operations of role portfolio., • Develop and implement process improvements to enhance service quality and efficiency., • Experience in the cleaning, associated services and integrated services market within the sector is essential., • Proven experience in a senior operational management role managing multi service lines, multiple sites and people. · A relevant Business Degree, experience to similar level or equivalent. · Proven experience in senior leadership role in an appropriate field. Strong cleaning background essential. Must be highly strategic with focus areas on profitability & growth and customer value & retention, · Knowledge of multiple operational functions including finance, customer service, operations and people management. · A successful track record of operating at a strategic level, building strong client relationships and value-based management. Due to the multi-site visits , the successful candidate must be West of London not East. Excellent salary up to £110k, car allowance and attractive bonus package.

ABOUT The Deploy Recruitment Group is a respected and rapidly growing recruitment company serving the Construction, Civil Engineering, Rail, Signalling and Telecoms, Utilities, Aviation, and Highway sectors. We offer permanent, contract or temporary recruitment solutions across the UK, working collaboratively with our clients and suppliers. Our reputation in these sectors is second to none, and we have become a trusted partner for our clients working on some of the UK’s biggest infrastructure projects. We're known for our uncompromising professionalism and integrity, setting new industry standards. We don’t just place people into jobs; we form long-term partnerships based on trust, honesty, and mutual respect. Our strength lies in matching the right people with the right jobs. We take the time to understand what you’re looking for, then use our extensive database and industry knowledge to find the right combination of skills, experience, and qualifications. Deploy Recruitment Group never compromises on safety. Everything we do is underpinned by rigorous training and operational practices prioritising Health and safety. ROLE SUMMARY Your primary role as an Apprentice Recruitment Resourcer within Deploy is to resource suitable candidates for key client requirements within the Civils, Rail & Construction markets, and provide support to the delivery teams in delivering service to our clients and candidates: KEY RESPONSIBILITIES: • Identifying candidates through job boards, the Deploy database, and sector-specific social media groups., • Registration of suitable candidates onto our internal database, • Writing job adverts, • Screening candidates, • Taking details of candidate referees, • Shortlisting and Hot listing suitable candidates, • Liaising with Compliance and Payroll where necessary, • Dealing with Candidate pay queries and liaising with payroll and compliance to resolve these issues, • Booking jobs and amending CRM, • General administrative duties, • Candidate aftercare KEY SKILLS • Communication, • Inquisitive, • Resilient, • Multi-tasking, • Initiative, • Attention to detail, • Work at a pace, • Comfortable talking on the phone This position will require the individual to be calling a high volume of candidates daily as part of their role. It is essential that applicants feel confident they can do this, as it is an essential part of the role. THE APPRENTICESHIP Deploy Recruitment Group offers an apprenticeship scheme that runs in parallel with your day-to-day role. The apprenticeship provides a practical programme that develops knowledge, skills, and behaviours, increasing confidence, competence, and abilities. You will receive full support throughout the apprenticeship with a personal coach dedicated to your development and a dedicated line manager within the business who will provide guidance and structure. You will have access to a full suite of online learning resources, technology and discussion groups. You will be enrolled within the first eight weeks of employment, and the apprenticeship typically takes between 12 and 18 months to complete. Once complete, you will receive a formal qualification. Hours of work will be Mon- Fri 08.30-17.00 The place of work will be located at our Farringdon office in London First year apprenticeship Salary is £15,600. After successful completion of the first year, the salary would increase based on the age of the induvidual. Deploy UK promotes all opportunities to everyone to ensure the future workforce is representative of the UK and believes in the value of a diverse workforce.

We are Analysys Mason – the award-winning global management consulting firm helping clients to make and act on the decisions that steer their progress and connect our world. Specialising in technology, telecoms, media and space sectors, we provide bespoke transformation, value creation, transaction, strategy and regulation and policy consulting, combined with research and insights. We help clients navigate complex transformation journeys, always shaping the next. Since 1985, our team has expanded to 400+ professionals across 17 offices in 13 countries and our experts have taken on work in over 140 countries, making us a truly global company. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We are committed to a sustainable, connected future – contributing to a world where technology delivers for all. Our London transformation and value creation team is scaling their capabilities across the technology, consumer, telecoms, and media sectors. Their work compliments Analysys Mason’s award-winning transaction-advisory offerings, positioning us as the global consulting partner of choice across the entire Transact-to-Transform lifecycle for our clients. Job Description Extending our transformation and value creation (TVC) services across different sectors is a crucial part of our growth strategy, as we aim to provide clients with comprehensive access to our full range of expert capabilities. As a Senior Consultant, you will play a key part in contributing to Analysys Mason’s global growth. Under the guidance of our TVC Practice Lead, Oli Barnett, you will work alongside a highly motivated leadership team responsible for the growth of the practice, shaping and mentoring your career and the future of Analysys Mason. You will work on complex and strategic projects for clients, partnering with them throughout the entire lifecycle. Acting as a bridge between Analysys Mason and our clients, you will support the delivery of value-led outcomes that meet our clients’ high standards and expectations. Our projects are diverse, and your focus could include value creation, operating model design, operational excellence, revenue growth, and cost and margin optimisation. Our culture is highly collaborative and team-oriented, and our people enjoy a hybrid work model, balancing client proximity, the convenience of remote work, while enjoying team spirit through work in our offices. Your day-to-day responsibilities will include: • Helping clients navigate major transformation and strategic change programmes., • Developing a deep sector knowledge and building your profile as an industry expert., • Building strong working relationships with team members and developing a depth of knowledge in defined areas of work., • Working on a diverse range of client engagement types across a range of sectors and geographies., • Helping to develop intellectual capital around expert topic areas to support client delivery and sales., • Contributing to proposal creation and client meetings to support the growth of the company. Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. Senior Consultants are critical members of our project teams, having a clear impact on the company growth and the development of our team of experts. This role is ideal for someone with an entrepreneurial spirit, seeking autonomy and the chance to make an impact on a growing team, on leading clients and on the market. This is why, as a minimum, you need: • consulting experience, delivering transformation engagements for clients across various technology, telecoms, and media sectors, • experience in target operating model design, operational excellence, enterprise value creation, or programme recovery and turnaround. Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: • annual bonus, • 25 days of annual leave, • employer pension contribution, • enhanced maternity leave, • enhanced family leave (paternity, adoption, shared, etc), • private health and dental care, • mental wellbeing app, • flexible working, • your birthday off, • stepped career progression, • continuous training for professional and personal development, • career coaching programmes, • volunteering days, • Cycle-to-work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons. Our values are: Excellence | We are passionate and aspire to be the industry benchmark. Partnership | We are one team, and we inspire, motivate and coach each other. Innovation | We are problem-solvers, and we do not shy away from a challenge. Integrity | We treat people with dignity and respect. Empowerment | We motivate, inspire and train our people to be the best they can be.

Role Overview We are seeking an experienced and strategic Associate Director, Regulatory Affairs to lead complex regulatory activities and provide expert guidance across global cross-functional teams. This role is critical in shaping regulatory strategy, ensuring compliance, and driving successful product lifecycle management across multiple markets, with a strong focus on the UK and EU. Key Responsibilities • Lead and oversee Marketing Authorisation Transfer activities (MATs), providing strategic regulatory direction to global cross-functional teams., • Interpret and apply global regulatory requirements (with emphasis on UK/EU regulations), ensuring alignment and informed decision-making across the organisation., • Serve as the regulatory lead on multidisciplinary project teams, influencing strategy and ensuring regulatory considerations are embedded in all stages of product development and lifecycle management., • Develop and drive execution of Regulatory Strategy Documents (RSDs) in line with business objectives and global market requirements., • Maintain deep, current knowledge of regulatory frameworks, guidelines, SOPs, and industry best practices., • Lead interactions with global regulatory authorities, distributors, and external partners as required., • Provide strategic oversight on post-approval CMC changes, defining and executing appropriate global filing strategies., • Direct the preparation, review, and submission of high-quality regulatory documentation, including electronic submissions where applicable., • Oversee lifecycle management of regulatory filings and ensure the integrity of centralised documentation systems., • Ensure global compliance of product labelling, working closely with cross-functional stakeholders., • Establish and maintain robust regulatory records, databases, and health authority communications., • Drive regulatory compliance in document review processes and change management activities., • Monitor regulatory developments and proactively communicate risks, opportunities, and strategic insights to stakeholders., • Lead, coach, and mentor junior team members, fostering a high-performing and collaborative team environment. Key Competencies • Strategic thinker with strong analytical and decision-making capabilities, • Exceptional leadership and stakeholder management skills, • Excellent written and verbal communication, with the ability to influence at all levels, • Strong problem-solving skills with the ability to develop and present multiple solutions, • Highly collaborative, with a customer-focused and professional approach, • Proactive, driven, and results-oriented, • High level of integrity and confidentiality, • Proven ability to coach, mentor, and develop talent Education & Experience • Bachelor’s degree (BSc) in a scientific or related discipline (required), • Master’s degree (MSc) and/or RAC certification (preferred), • Significant experience in global regulatory affairs, including UK, EU, US, and international markets, • Strong expertise in UK/EU regulatory requirements, • Experience with advertising and promotional regulations (highly desirable)

Our client is a disruptive UK streetwear brand that are scaling fast and looking for exceptional talent to help shape what’s next. Reporting to the General Manager, the Head of Merchandising & Buying owns the merchandising and product buying function end-to-end. You are responsible for defining and delivering the merchandising strategy that enables sustainable, profitable growth across all channels. As part of the senior management team, you play a critical role in shaping our overall commercial and product strategy. This role carries full responsibility for revenue planning, range planning, stock investment, margin optimisation, and inventory risk management, while leading and developing the merchandising team. The Role: Merchandising Range & Planning Strategy • Define and own seasonal and annual range, buying, and merchandising strategy aligned with growth targets., • Lead range architecture, category planning, and SKU assortment across all collections., • Manage product pyramid, category weighting, and options to optimise assortment and buy depth., • Build merchandising infrastructure, processes, and systems to support international scale., • Develop top-down and bottom-up sales, stock, and margin plans., • Own OTB strategy and product investment allocation across categories and collections., • Define pricing architecture and margin optimisation strategy, partnering with Product Development to meet cost and margin targets., • Identify category growth and whitespace opportunities, and drive improvements in stock turn, sell-through, and inventory efficiency. Commercial & Financial Ownership • Own revenue, margin, sell-through, and stock KPIs., • Own inventory risk management and stock health, balancing availability, cash flow, and stock efficiency., • Lead promotional and markdown strategy to protect margin while optimising sell-through., • Define structured markdown and exit strategies for end-of-life stock while protecting brand perception and profitability., • Present weekly and monthly trading performance with clear action plans., • Ensure stock availability supports demand generation and marketing strategy., • Ensure buy quantities and depth strategies are aligned to demand forecasts and growth targets., • Translate product performance analysis and trading insights into future range decisions and buy adjustments. Forecasting & Inventory Management • Own demand forecasting and intake planning., • Ensure forecasting accuracy and robust scenario planning., • Optimise size ratios, depth strategy, and replenishment models., • Improve systems, reporting, and merchandising processes where necessary., • Lead the evaluation, optimisation, and potential implementation of merchandising systems and planning tools to future-proof the function. Team Leadership & Development • Lead, mentor, and develop the merchandising team., • Set clear OKRs, KPIs, and accountability frameworks., • Coach team members in commercial decision-making and strategic thinking., • Foster a collaborative, performance-led culture., • Design a clear team structure and capability, aligned to future scale (including international growth and channel expansion)., • Cross-Functional Leadership, • Partner with Product and Design to define range architecture, assortment, pricing, and depth strategy aligned with revenue and margin targets., • Provide commercial input into product briefs, ensuring collections meet customer demand, category performance, and growth objectives., • Collaborate with Marketing to align stock with campaigns and launches, Finance on budgeting, forecasting, and stock investment, and Operations to optimise intake and availability., • Enhance cross-department communication on stock risk and opportunity., • Establish structured cross-functional trading forums and decision-making frameworks to improve alignment, accountability, and execution speed. Technical Skills & Commercial Capability • Advanced forecasting and planning expertise with strong financial acumen (margin, stock turn, cash flow, OTB)., • Proven commercial product and range planning capability within an in-house product development environment., • Excellent analytical, numerical, and advanced spreadsheet skills., • Deep understanding of product development and production lifecycle., • Strong eCommerce trading experience and knowledge of digital marketing impact on demand., • Proven stakeholder management and influencing skills., • Experience building merchandising infrastructure in a high-growth, scaling environment. A good fit looks like : • A love for the brand and understanding of our mission, • 5+ years of merchandising leadership experience (fashion eCommerce preferred), • Experience owning both merchandising and product range planning, • Proven ownership of significant stock budgets and revenue targets, • Demonstrated success in delivering revenue and margin growth, • Strong commercial and strategic track record, • A positive attitude and willingness to grow with the brand, • Ability to work in a fast-paced environment and deliver high-quality work, • Strong organisation, communication, and collaboration skills

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non- promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings. This position requires the ability to understand client needs, ensure deliverables meet expectations, including key performance indicators (KPIs) and service levels. The Associate Director will be expected to hire, manage, coach, mentor and support the development of direct reports, and provide leadership regarding MICC operations, procedures, and client/project operations. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: PEOPLE MANAGEMENT • Manage direct reports, including mentoring, coaching, training, goal setting and feedback., • Direct the activities and responsibilities of the Medical Information Specialists, Medical Information Managers, and Medical Information Client Manager-Team Leads (CM-TL) who report to this position., • Support staff development and career development., • Support the hiring and recruitment of MICC staff. CLIENT MANAGEMENT AND OPERATIONS OVERSIGHT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPI and service level agreements., • Assist with developing and executing Medical Information operational strategy and strategic initiatives., • Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L)., • Understand client needs, pipeline, any significant organizational changes, and any product changes/new product approvals., • Direct the daily operations of the MICC. This includes active monitoring of current workload (call volume, inquiry volume, phone staffing/coverage) and making adjustments or directing/reassigning staff to specific tasks/functions as warranted., • Oversight and review of daily/monthly schedules, schedule planning, reviewing and approving or denying requests for PTO based on operational needs/workload/staffing., • Determine, plan and execute clinical, customer/client-service, or other training programs for the MICC staff., • Identify and deliver appropriate project management training programs to existing and emerging CM-TL., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA- MICC)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Manage client invoicing. TEAM LEADERSHIP • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Provide constructive suggestions and follow through with the implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANA- MICC service standards as well as the expectations and requirements of the client(s). MEDICAL INFORMATION SUPPORT • Provide medical information contact center support as needed., • Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Handle medical information requests across multiple channels and platforms (phone, email, CRM, live chat, etc.), • Identify and perform intake of adverse events and product complaints during interactions with customers in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected. ALL OTHER DUTIES AS ASSIGNED Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Responsible for and overseeing their respective department., • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures., • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute towards process improvement, which positively impacts metrics associated with activities of the MICC; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and drive continuous improvement initiatives to optimize customer service and customer satisfaction associated with MICC service delivery., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent., • Experience: 5+ years of Medical Information and/or pharmaceutical industry experience., • Knowledge of Medical Information Industry Best Practices., • Excellent interpersonal and communications skills, and the ability to listen to and understand complex issues and needs of various stakeholders including Corporate and Divisional personnel, staff members, clients/customers, vendors, technical/systems issues/limitations. Some of these issues/needs may conflict with other issues/needs, necessitating good judgment and the need for decisions that put the safety of patients and the delivery of our service to clients first., • Ability to effectively motivate/monitor/manage individuals to ensure performance of all required activities/tasks/functions., • Familiarity and understanding of EMA and local Regulations and European health-care systems affecting (biologics, pharmaceuticals, medical device manufacturers). In particular, detailed knowledge and understanding of the regulatory and compliance environment as it relates to the medical communications contact centre. Ability to keep up to date with all relevant changes to regulations or conditions affecting the operation of the European MI Department., • Familiarity and experience with planning/designing/delivering effective training programs, including an understanding of various learning styles and appropriate tailoring/customization of programs based on learning style. PREFERRED QUALIFICATIONS: • Education: Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science., • Licensure: Pharmacist license., • Experience and/or Training: More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position., • Demonstrable skills in strategic/analytical thinking, people management/development, project management, and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Fluent in English plus one or more other European language to the Common European Framework level B2, C1 or C2., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

Senior Product Manager (Product Development & Production) 📍 London | 🧵 Fashion / Streetwear | 🚀 High-Growth Brand About the Brand Our client isn’t just building a brand, they’re building a movement. Born to redefine streetwear for a new generation, they exist at the intersection of culture, community, and creativity. Operating globally from a single eCommerce platform (UK 35%, US 35%, ROW 30%), they’re scaling fast and looking for exceptional talent to help shape what’s next. The Role As Senior Product Manager, you’ll take full ownership of the end-to-end product lifecycle from design handover through to production and delivery. Reporting to the Head of Product, you’ll ensure products are technically sound, commercially viable, and delivered on time, all while maintaining the highest standards of quality and brand integrity. This is a pivotal leadership role where you’ll drive operational excellence, influence product strategy, and elevate the brand’s global offering. What You’ll Be Doing Product & Critical Path Ownership • Own the full product lifecycle from concept to warehouse intake, • Manage development calendars, ensuring key milestones are met, • Ensure sampling accuracy and production readiness, • Deliver cost prices aligned with margin targets, • Lead supplier negotiations within commercial parameters, • Oversee production planning across all product categories, • Build and manage strong factory relationships, • Negotiate MOQs, timelines, and capacity planning, • Drive initiatives to reduce returns and improve product quality, • Maintain high standards across materials, fit, and construction, • Partner with Design, Merchandising, and Marketing teams, • Align product delivery with campaign and trading calendars, • Lead Product Development, Garment Tech, and Production teams, • Set priorities and ensure delivery against key milestones, • Coach and develop team members You are: • Exceptionally organised with strong project management skills, • Detail-oriented, with a sharp eye for product quality, • Commercially minded, balancing creativity with margin delivery, • Passionate about fashion and product innovation, • 5+ years in product development / production (fashion or trainers or shoes), • Strong knowledge of garment technology, materials, and fit, • End-to-end supply chain and production expertise, • Experience managing suppliers and negotiating costs, • Proven leadership experience managing cross-functional teams, • Competitive salary, • Generous staff discount + family perks, • 32 days holiday (incl. bank holidays), • Birthday off + gift, • Flexible working + WFH options - currently 4 days in office, • Health cash plan + Virtual GP, • Regular socials, events & team parties, • Modern studio space, • Pension scheme

DEPUTY MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer

Job Description Title: Deputy Store Manager Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Assistant Manager – Flagship Sloane Street THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. OVERVIEW We are delighted to be recruiting for an Assistant Manager to support our flagship Sloane Street store the centre of the Anya Hindmarch retail experience. As Assistant Manager, you will work closely with the General Retail Manager to drive commercial performance, deliver exceptional customer service, uphold impeccable brand standards and inspire the team to create a warm, memorable experience for every guest. You will play a hands-on leadership role on the shop floor, coaching selling behaviours, supporting daily operations, and contributing to a positive, high-performance culture. While your primary base is our flagship Sloane Street store, you may also be required to support our other Mainline locations including Collection, Labelled, Anya Life, and the Village Hall to ensure consistency, coverage, and operational excellence across the wider estate. This role is ideal for a passionate retail leader who thrives in luxury environments, enjoys developing people, and is committed to delivering a world-class customer journey. KEY RESPONSIBILITIES Sales & Commercial Performance • Support the General Retail Manager in delivering monthly sales targets and key KPIs., • Analyse daily and weekly performance to identify opportunities and support action plans., • Drive commercial results through strong product knowledge, conversion focus, and proactive selling., • Contribute insights for trade meetings and support weekly performance reviews. Customer Experience Excellence • Champion exceptional, personalised service in line with the Anya Hindmarch selling ceremony., • Ensure a consistent, luxury customer journey across all touchpoints., • Support coaching on high-quality customer engagement, data capture, follow-up and clienteling., • Assist with complex customer queries and escalations where needed., • Support the promotion of the Village Hall Pop ups & Anya Café to enhance the overall guest experience., • Participate in hosting brand tours, VIP visits and partner introductions. Team Leadership & Development • Inspire, coach and motivate the Sloane Street team to deliver exceptional performance., • Support the onboarding and training of new team members., • Deliver daily floor coaching to reinforce service behaviours and product knowledge., • Celebrate team achievements and identify areas for development., • Support monthly one-to-ones and performance-related discussions with the General Retail Manager., • Role-model grooming, professionalism, communication and brand behaviours. Operational Excellence • Ensure daily store operations run smoothly, efficiently and in line with company standards., • Support opening/closing routines and end-of-day procedures, including cash handling accuracy., • Maintain excellent stockroom organisation and ensure product availability., • Assist with stock counts, ticketing accuracy and stock integrity., • Support team compliance with health & safety, operational policies and loss prevention., • Help ensure absence reporting, return-to-work forms and operational documentation are accurate., • Assist with till training, ShipStation tasks and operational rollouts when required. Visual Merchandising & Brand Standards • Maintain an impeccable level of product presentation and store environment., • Support VM execution and ensure guidelines are followed consistently., • Ensure high housekeeping standards across both front and back of house., • Uphold brand policies including mobile phone rules, professional etiquette, and customer-interaction standards., • Contribute to maintaining the visual appeal of the Sloane Street exterior and the wider Anya Village. Cross-Store Support • Provide support to other Mainline stores Collection, Labelled, Anya Life and Village Hall where required., • Assist with consistency of service, standards, training and operational rhythm across the estate., • Build collaborative relationships with other store teams, Bespoke, Café, Operations and Logistics. WHAT YOU NEED TO SUCCEED • Experience in a luxury or premium retail leadership role (Supervisor/Assistant Manager level)., • A strong customer-service mindset with the ability to deliver high-touch experiences., • Commercially aware, KPI-confident and results-driven., • A warm, engaging communicator with excellent interpersonal skills., • Highly organised, detail-oriented and comfortable in a fast-paced flagship environment., • Positive, solutions-focused and calm under pressure., • A collaborative team player with energy, credibility and a natural sense of humour. Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Pyou UK, an International Recruitment Agency, is delighted to partner with a prestigious Spanish prime footwear brand, to recruit a motivated and customer-focused Store Manager. We are looking for an experienced and driven Store Manager to lead the boutique, internationally recognised for its innovative and stylish footwear – renowned for signature, comfort, creativity, and distinctive design. This is a fantastic opportunity for someone with a strong background in premium retail, a passion for footwear, and proven ability to drive results. Key Responsibilities: • Lead, motivate, and inspire the store team to deliver exceptional client experiences., • Achieve and exceed KPIs and sales targets, taking proactive measures when performance requires adjustment., • Personally engage in sales on the shop floor, delivering outstanding service and developing long-term client relationships., • Monitor store performance, analyse results, and implement strategies to increase traffic, conversion, and average transaction value., • Ensure the store reflects the brand identity through excellent visual merchandising and operational standards., • Recruit, train, and develop team members to build a high-performing sales culture., • Collaborate with HQ and regional management to report on performance and implement business initiatives. Requirements: • Minimum 3–8 years of experience as a Store Manager in luxury/premium retail., • Strong knowledge of KPIs, sales reporting, and performance management., • Excellent leadership and team management skills, with the ability to coach and inspire., • A natural salesperson with exceptional communication and clienteling skills., • Organised, analytical, and proactive in identifying business opportunities. We Offer: • A competitive salary and performance-based incentives., • The opportunity to represent a prestigious brand with international recognition., • Career development within a growing and dynamic company. Location: London, UK Are you interested in this position? Please proceed with your application here or send us your CV to In accordance with the Employment Rights Act 1996, the Equality Act 2010, and other applicable UK employment legislation, this offer is addressed to anyone, without discrimination based on gender, age, nationality, disability, religion or belief, sexual orientation, or any other protected characteristic. Please read carefully the privacy policy available on our website () and include in your CV the authorization to process your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Do not include data belonging to special categories (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a person, health data, or sexual orientation). We remind you that Pyou does not require, in the first phase of application submission, the sending of identification documents or other bureaucratic paperwork (e.g., personal information, data, or codes related to payment systems), and our ads always display an email address for receiving applications with one of the following company domains: @pyou.uk / @lavoropiu.it We advise you to pay special attention to any communication that appears to be linked to our brand and requests scanned documents to participate in selection processes and/or interviews, especially if using email addresses with domains other than those mentioned above. In case of doubt, contact us through one of our official channels to obtain all necessary information.

Regional Lettings Director – Central London Based at our Euston Head Office with regional travel around our Central Region, At Chestertons Estate Agency, we don’t just operate in property, we set the standard. With a reputation built on expertise, service and results, we’re now looking for a Regional Lettings Director to lead and grow our Central Region. This is a high-impact leadership role for someone who thrives on performance, people development, and driving commercial success. The Role As Regional Lettings Director, you will take full ownership of performance across your region—setting the strategy, leading your teams, and delivering sustainable growth. What You’ll Be Doing • Driving Regional Performance, • Develop and execute a clear growth strategy to maximise revenue, market share and profitability across Central London., • Leading High-Performing Teams, • Inspire, coach and develop a team of managers and negotiators—creating a culture of accountability, excellence and continuous improvement., • Building Key Relationships, • Strengthen relationships with landlords, investors and key clients, ensuring a consistently exceptional customer experience., • Using Data to Win, • Analyse market trends, competitor activity and performance metrics to identify opportunities and stay ahead of the market., • Owning the Numbers, • Manage regional budgets, forecasts and KPIs, ensuring strong financial control and delivery against targets., • Working Cross-Functionally, • Partner with Marketing and other central teams to align strategy, elevate the brand and optimise performance., • Reporting with Impact, • Provide clear, insightful updates to senior leadership, highlighting performance, risks and opportunities. What We’re Looking For • Proven success in a senior leadership role within lettings or residential property, • (Internal applicants must currently be operating at Director level or above), • A strong track record of delivering growth and outperforming targets, • Inspirational leadership skills with experience building high-performing teams, • Commercially astute, with the ability to turn insight into action, • Confident communicator with strong influencing and negotiation skills, • Comfortable working with CRM systems and performance data Who You Are • Results-driven and highly accountable, • A strategic thinker who can also execute at pace, • Resilient, adaptable and commercially focused, • A natural relationship-builder with high professional standards and behaviours What You’ll Get • Competitive salary with performance-related bonus, • Private healthcare and pension, • Ongoing professional development and clear progression pathways, • A collaborative, high-performance culture where success is recognised If you’re ready to take ownership of a key region and make a measurable impact, we’d love to hear from you. Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

JOSEPH Store Manager - Brook Street As a JOSEPH Store Manager, you will play a pivotal role in driving sales and delivering an exceptional shopping experience for our customers. You will lead, motivate, and develop your team, ensuring operational excellence while aligning with our values and commercial objectives. Your focus will be on elevating store performance and curating a sophisticated and immersive shopping environment that reflects the brand’s prestige. You will also play a key role in leveraging CRM tools and customer data to create personalised, high-touch interactions that deepen relationships and drive commercial success. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive and exceed sales targets through personal and team sales techniques., • Develop strong clienteling initiatives to enhance revenue., • Manage budgets, address underperformance, and provide commercial solutions., • Conduct competitor analysis to refine offerings., • Optimise staff scheduling for profitability., • Identify, coach, and upskill key performers to meet commercial objectives. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Train and empower the team to effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Leverage data-driven insights to identify and maximise commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Lead by example with deep brand and product knowledge., • Drive high service standards and team accountability., • Act as an escalation point for customer concerns., • Uphold luxury service and company values. Leadership & Team Development • Lead, coach, and inspire the team to deliver outstanding customer service and sales performance., • Set and manage KPIs to drive team performance, • Foster a culture of excellence, ensuring engagement, motivation, and professional growth., • Provide clear direction and set performance expectations to uphold brand standards., • Proactively addressing and resolving individual and team challenges to maintain a professional and high performing, supportive working environment, • Develop succession plans and foster career growth., • Oversee recruitment, training, and employee relations., • Ensure adherence to company policies and accountability. Store Operations • Maintain store and VM standards in line with Guidelines, • Ensure stock movements in and out of store are managed accurately to minimise stock loss, • To support and actively participate in stocktake for your store and working with your Area Manager create and support an action plan following stocktake, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep, organisation, and administration. Key Skills & Experience • Proven experience in premium/luxury retail with strong commercial acumen., • Ability to identify opportunities, drive sales, and exceed targets., • Strong clienteling, coaching, and leadership abilities., • Proficiency in POS and store systems, with excellent organization and problem-solving skills., • Effective stakeholder management, collaboration, and communication., • Resilient, solution-driven, and adept at motivating teams., • Detail-oriented, reliable, and accountable. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more!

Stores and Logistics Supervisor Based out of Greenford Protecting What Matters. Powering the Future of Naval Technology. Our client is a global leader in advanced maritime defence solutions, operating at the forefront of innovation. Their technologies protect lives, secure nations, and enable a safer, more sustainable world. They are seeking a Stores Operations Supervisor to lead and optimise stores and inventory operations across three sites, ensuring operational excellence, safety, and team performance. The Role As Stores Operations Supervisor, you will provide hands-on leadership and operational oversight across multiple locations. You will ensure consistent standards, stock integrity, and process excellence while driving a high-performing, psychologically safe team culture aligned with their values. Key Responsibilities Leadership & People Management • Provide daily supervision, coaching, and support to two Stores Leads and their teams across three sites., • Drive consistent standards, behaviours, and accountability in line with company values., • Support recruitment, onboarding, and development of stores personnel, including 1-2-1s and Performance Development Reviews (PDRs)., • Foster a culture of psychological safety and continuous improvement. Operational Oversight & Inventory Control • Oversee goods-in/out, material handling, storage, stock accuracy, and production delivery aligned to programme milestones., • Coordinate workload and resource allocation between sites., • Monitor equipment availability and escalate maintenance requirements., • Ensure accurate stock control, cycle counting, discrepancy investigation, and timely ERP transactions., • Collaborate with the Logistics Materials & Planning Manager to resolve supply challenges. Operational Optimisation • Identify inefficiencies, delays, and waste within logistics, warehousing, and inventory processes., • Implement Lean standards, consistent working practices, and SOP compliance across all sites., • Support transformation and continuous improvement initiatives. Health, Safety & Compliance • Ensure full compliance with Health & Safety policies, manual handling requirements, and site safety standards., • Support incident reporting, investigations, and corrective actions., • Champion a strong, proactive safety culture. Communication & Reporting • Provide regular operational updates, highlighting risks, shortages, and improvement opportunities., • Ensure effective cross-functional communication between stores, production, planning, and operations. Key Performance Indicators • Stock accuracy and integrity, • Daily operational delivery, • SOP and safety compliance, • Productivity and efficiency, • Team engagement and performance, • Reduction in errors, delays, and material shortages Qualifications & Skills • Strong leadership capability with the ability to coach, develop, and influence others, • Excellent organisational and coordination skills with strong attention to detail, • Strong knowledge of data management and analysis, • Solid understanding of stores, warehousing, logistics, and inventory practices, • Experience using ERP/MRP/PMRP systems and reporting tools, • Advanced Excel capability, • Proactive, solutions-focused mindset Experience Requirements • Previous supervisory experience in stores, warehousing, logistics, or materials handling, • Experience managing or coordinating teams across multiple locations (preferred), • Strong understanding of stock control systems and processes, • Demonstrated ability to deliver consistent performance through others Education: • High School Diploma (or equivalent) with 3+ years of related experience, • Bachelor's Degree preferred, • 6 months' assembly experience preferred Security Requirements This role requires Baseline Personnel Security Standard (BPSS) clearance as a minimum. Some roles may require further national security vetting. In line with Baseline Security requirements, candidates must provide evidence of identity, right to work in the UK, and employment/education history (up to three years). Some vacancies may require full Security Clearance. What You Can Expect More than just a job - this is a mission-driven opportunity. You will help protect lives, advance maritime technology, and shape the future of defence innovation. Benefits include: • Optional 9-day fortnight, • TOIL, • Flexible working hours, • 1pm finish on Fridays, • Annual bonus (non-managers 5%, managers 10% example), • Hybrid working (role dependent), • Casual dress, • 25 days holiday, • Christmas shutdown (3 days annual leave), • Option to buy/sell holiday, • Salary sacrifice options (private healthcare, dental, critical illness), • Reward hub - discounts at 200+ retailers, • 4x annual salary life cover, • Pension starting at 5% Employer / 4% Employee (employee contribution flexible from 4-70% within NMW/NLW limits) Commitment to Diversity & Inclusion Our client embraces diverse perspectives to fuel innovation and is committed to building an inclusive workplace where everyone can thrive and make a meaningful impact. If you require reasonable adjustments during the recruitment process, please inform the recruitment lead managing your application.