Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this ...
Responsible for managing the outsourced contact centre arrangements Skills/Experience * 5 + years line management experience in a B2C customer service role, preferably call/contact centre
Ad hoc, but reasonable, requests from supervisors, management, or clients * Key Accountabilities: Measurement Indicators ( success criteria) Time Allocation % (Required) Airline DPR claim settlement
... call/contact centre experience * Excellent knowledge of customer service principles and practices * Knowledge of SAP & CRM systems * Microsoft Office including Word, Excel (advanced level), Outlook ...
Someone from a call/contact centre may suit this role due to being used to a fast paced and ... Managing, leading and motivating a team of customer service staff, training staff to deliver a high ...
As a Claims Contact Centre Agent, your main responsibility will be managing new event notifications or insurance claims reported to the transportation claims call centre. You will handle inbound and ...
The data centre sector is the fastest growing sector in construction and the need for its ... call on (phone number removed)
... Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential ...
Ideal candidates will have experience of working in a call centre, delivering excellent customer ... Coordinating the daily workflow for the management of service delivery to assigned customer ...
Must be able to hold an SC Security ClearanceLooking to Interview ASAP so please contact Zoe, call ... Data Centre Management. The Role: So, what will you be doing as a Product Owner? * Manage and ...
... a call centre environment? Are you looking to be part of a growing business, offering real ... Performance manage internal and external suppliers ensuring service is delivered within contractual ...
Delivering accurate Management Information as requested What we are looking for in our ideal ... call centre * Client centric proposition and trusted brand reputation with compelling values and ...
An out of hours call out facility is in place this will be shared with the Plant Manager. There may ... centre
... call centre, operations, stock control alongside suppliers and the customers on a daily basis. Key ... Manage and create processes and systems to manage high levels of complicated data * Product ...
"This role includes working on Managing customer billing workflow, admin work, answering customer ... Key skills. Previous experience in call centre environments Superb customer services ...
... call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL ...
... call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. Please note you must be able to ...
Manpower Recruitment are working with an Established College in Oxford City Centre, who require a ... The purpose of the job is to carry out, under the direction of the Buildings & Facilities manager ...