About the job Ascott Hospitality Management is seeking an experienced and confident Sales Executive to become part of our Team in Liverpool. This role will be based at our property in Liverpool City Centre. You will report to the Director of Sales UK, managing a portfolio of accounts and promoting the Company's brand within its lodging offering. As Sales Executive, you will be responsible for: Engaging with new clients and business prospecting, customer development and partnership building with local accounts as well as European and Global Accounts Independently managing the target accounts in the customer portfolio by creating and following sales action plan Ensuring all sales business activity is recorded accurately in the CRM tool to support business data and analytics as well as individual targets/KPI’s Ensuring regular client reviews, trade shows attendance, new business negotiations and revenue conversion Maintaining current knowledge of the economic environment, using competitive intelligence, market trends and regularly conducting analysis of your portfolio’s property and compset Monitoring Hotelligence, Lanyon and Proximity reports to ensure up to date awareness of business trends and developments. To be successful in the role of Sales Executive, we require: At leas 2 years experience within a Sales environment Good knowledge of Property Management System (PMS) / Client Relationship Management (CRM) Strong Communication and Negotiation skills This is your opportunity to be part of our team as a Sales Executive. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving Discussed at venue Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM. Why You’ll Love This Role Essential Requirements: ✓ Proven office experience in an administrative or customer service role ✓ Strong organisational skills and attention to detail ✓ Professional communication (both written and verbal) ✓ Ability to manage multiple tasks efficiently ✓ Basic IT proficiency (MS Office, email systems) Ideal Candidate Profile: - Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles - Students with office experience: Ideal afternoon hours that work around lecture schedules - Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments - Career-starters: with office exposure wanting to develop further in a thriving business environment Key Responsibilities: - Be the welcoming face of our business centre for all clients and visitors - Professionally handle all incoming calls, emails and enquiries - Manage client accounts and onboarding processes - Maintain meticulous filing systems and databases - Process invoices and follow up on payments - Monitor and replenish all office supplies - Maintain premises to exceptional standards: Performing light cleaning duties and ensuring all toiletry supplies are fully stocked - Provide comprehensive administrative support to the team We Offer: ✔ £12.50 per hour ✔ Paid bank holidays (pro-rata) ✔ Statutory Sick Pay entitlement ✔ Permanent contract ✔ Professional development opportunities Convenient afternoon hours – (3-6pm) Easy commute – just minutes from Stratford Station Professional work environment – in a thriving business location Stable, permanent position – with regular hours Location & Commute Prime Stratford location (E15 postcode) 5-minute walk from Stratford International Excellent transport links (Elizabeth Line, Jubilee, Central lines) Surrounded by amenities including Westfield Shopping Centre ** Deadline for applications: 04/05/2025**