Support Worker
2 months ago
Colchester
We are a great little charity supporting those who were previously homeless in Colchester. As much as the role requires certain skills, your personal approach, compassion and general positive actions are just as important to us.
Over all Purpose of the role
To provide support to companions, who need help both emotionally and practically, so they can live and work in the community, develop life skills and realise their full potential to move on when and if they are ready.
To oversee the smooth running of the community house and annexes to provide the safe and secure environment for staff, companions and visitors by carrying routine inspections of the premises.
To co-ordinate stock at the community house and business and liaise with all relevant agencies.
To work closely with the Community Manager to ensure companion development is consistent and documented.
To provide support to the Business Manager with the recruitment of volunteers.
To support in the organisation and delivery of companion activity.
To provide support to the community through solidarity projects.
To assist CEO with duties arising.
To be a success in this Community Support Worker role you will have the following:
Good administration and organisational skills.
Excellent written and verbal communication skills
Good/ IT skills including Microsoft Office/Excel
Experience of working with/providing support to vulnerable people.
Organised and self-motivated, while having the ability to work as part of a team.
Flexible and adaptable attitude and approach to work
Genuine desire to support those more vulnerable and/or disadvantaged than ourselves
Companion Development:
Ensure that all support activities and personal development of companions are delivered in accordance with Emmaus Colchester ethos, culture, policies and procedures;
Ensure companions are involved in all aspects of community life, and are part of its organisation, development and decision making procedures;
Support companions to explore and identify choices in terms of lifestyle and life skills so they can make informed decisions, including move on plans;
Effectively communicate companion needs within the wider staff team to ensure that there is a holistic approach to supporting companions across the community;
Ensure an effective induction for companions into the community, their home and the social enterprise;
Work with companions to ensure training and personal development plans are identified and effectively implemented;
Ensure that companions understand the community rules, policies and procedures, and that they comply with them, taking remedial action as appropriate;
Support the team to identify and co-ordinate community activities, including outings, events and exchange visits.
** Companion Administration:**
Support the team in the referral process ensuring that appropriate companions join the community. This includes conducting telephone interviews, risk assessments and leading ‘trial days’ for prospective companions.
To provide effective companion related administration.
Ensure that all companion risk assessments are thoroughly and accurately completed in a timely manner
Administer setting up and termination of licenses ensuring that all internal and external requirements are met.
Ensure that administration actions are in place so that companions are registered with local agencies (e.g. doctors) and that HB is claimed within and inline with expectations
Ensure all appropriate companion records, including monitoring data are kept up to date
