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Regional Major Loss Manager - Salary Competitive You’ll be joining Aviva’s Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high‑quality outcomes across the region. A bit about the job You’ll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. You’ll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. You’ll build capability across the region by coaching, developing, and supporting your team. You’ll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working. Skills and experience we’re looking for Experience in a managerial role leading a team within a specialist claims area. Experience handling complex property claims, ideally including losses exceeding £100,000. Strong understanding of building practices and regulations linked to reinstatement work. Ability to plan, prioritise, multi‑task, and deliver within agreed timeframes. Excellent communication skills, with proven experience coaching and mentoring others. What you’ll get for this role Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive depending on location, skills, experience, and qualifications Bonus opportunity – 10% (actual amount depends on your performance and Aviva’s) Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in 29 days’ holiday plus bank holidays, with the option to buy or sell up to 5 days Aviva‑funded Private Medical Benefit, giving you access to expert support when needed Up to 40% discount on Aviva products, plus discounts with other retailers Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus the Save As You Earn scheme Brilliantly supportive policies, including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously, with lots of support and tools available Take a look here to learn more. You can also use our calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We also consider all types of flexible working, including part‑time and job‑shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working – spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together. To find out more about working at Aviva, take a look here. Ready to apply? We’d love you to submit your application online. If you need an alternative method of applying or support during the process, please email martin.toth@aviva.com

hackajob is collaborating with Domestic & General to connect them with exceptional professionals for this role. \n Senior Project Manager – Financial Crime Enhancement Programme \n 6 month Fixed Term Contract with September Start \n Hybrid Working from our Wimbledon Office \n Domestic & General is growing fast across 12 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people‑first culture recognised by Great Places to Work and the Inclusive Employers Standard, we’re now looking for a skilled Project Manager to help drive delivery of our Financial Crime Enhancement Programme focused on building a best-in-class financial crime control framework across multiple jurisdictions. The programme spans numerous areas including policy and governance; target operating model design and delivery; customer and entity screening; KYC; and claims and payment controls. \n The Role \n As a Senior Project Manager, you'll lead the delivery of complex workstreams across the number areas which span multiple business functions, geographies and stakeholder groups. You'll be responsible for driving delivery, managing dependencies, and ensuring outcomes are aligned to both regulatory requirements and business goals. Key elements of the role are to: \n\n • Lead the delivery of significant financial crime change initiatives within the wider FCEP programme.\n, • Manage complex workstreams involving multiple business areas, functions and locations.\n, • Drive planning, governance, risk management and delivery execution.\n, • Work closely with business, technology and programme stakeholders to ensure successful outcomes.\n, • Facilitate workshops, challenge assumptions and drive decision-making.\n, • Maintain clear alignment between regulatory requirements, business goals and delivery outcomes.\n, • Oversee the definition and implementation of business, functional and data requirements.\n, • Manage stakeholder engagement at all levels, including senior leadership.\n\n What we're looking for \n\n • Proven experience delivering large-scale regulatory, financial crime or compliance change programmes.\n, • Strong project management experience across complex, cross-functional initiatives.\n, • Experience working with financial crime controls, including areas such as KYC, screening, governance or operational controls.\n, • Solid understanding of business, functional and data requirements and how these translate into successful delivery.\n, • Excellent stakeholder management skills, with the ability to influence and collaborate across all levels of an organisation.\n, • Strong facilitation, problem-solving and delivery leadership capabilities.\n, • Ability to work effectively in a fast-paced, evolving programme environment.\n\n We offer lots of great benefits! Some of which include: \n\n • Competitive salary and annual discretionary bonus\n, • 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave\n, • Life assurance – employer funded cover of 4x basic salary\n, • Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service\n, • Attractive company pension scheme\n, • Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles\n, • Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000\n, • Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues\n, • Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends\n

hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. \n Job Description: \n At DXC, we work with leading insurers to modernise their operations, unlock value from data and accelerate transformation through innovative software and AI-enabled solutions. \n We are looking for a Senior Manager – Business Development to drive growth across our insurance portfolio. This is a senior, client-facing role focused on originating new business, building strategic pipeline and converting opportunities into high-value deals. \n You will lead from the front in developing new client relationships and shaping opportunities, working closely with solutioning and delivery teams to position differentiated, outcome-led propositions. \n What You’ll Be Doing \n You will take ownership of business development activity across the insurance market, with a clear focus on pipeline creation, opportunity qualification and deal conversion. \n Key responsibilities include: \n\n • Driving new business growth by identifying and developing opportunities across target insurance clients and prospects\n, • Building and executing business development strategies aligned to DXC’s insurance growth priorities\n, • Originating and shaping early-stage opportunities, leading conversations from initial engagement through to qualified pipeline\n, • Engaging senior client stakeholders to understand strategic priorities, challenges and transformation agendas\n, • Developing trusted relationships that lead to long-term partnerships and repeat business\n, • Owning and managing a high-quality pipeline, ensuring strong progression from lead through to deal closure\n, • Leading deal strategy on complex opportunities and supporting negotiations through to successful outcomes\n, • Working closely with account teams, sales, solution architects and delivery to shape commercially strong, deliverable propositions\n, • Identifying cross-sell and upsell opportunities within existing clients to expand DXC’s footprint\n\n You will also: \n\n • Position Smart Apps and AI-enabled solutions within broader client transformation conversations\n, • Translate client challenges into clear, outcome-led use cases across claims, underwriting, broking and operations\n, • Bring market insight and competitive awareness to support differentiated positioning and win strategy\n, • Contribute to go-to-market development and strategic pursuit planning\n\n What We’re Looking For \n We are looking for a commercially driven business development leader with strong insurance sector experience and a proven ability to generate and close new business. \n You will bring: \n\n • Significant experience in business development, new business sales or “hunter” roles within insurance, software or technology services\n, • A track record of originating pipeline and closing complex, high-value deals\n, • Strong understanding of the insurance market, ideally across P&C, life and annuities or related segments\n, • Experience engaging senior stakeholders and building long-term client relationships\n, • The ability to shape early-stage opportunities and influence deal direction from the outset\n, • Strong commercial acumen, including deal structuring, pricing and negotiation\n, • Experience working with solution architects and delivery teams to build credible, compelling propositions\n, • The ability to position technology-led solutions (e.g. SaaS, platforms, data, automation or AI) in a business-focused way\n, • A proactive, self-starting approach with a strong focus on accountability and outcomes\n\n Nice to Have \n\n • Experience selling insurance software, digital platforms or AI-enabled solutions\n, • A strong network within the insurance industry\n, • Experience operating in complex, multi-stakeholder sales environments\n, • Familiarity with regulated environments and governance considerations\n\n Why Join DXC \n You will join a collaborative and growth-focused environment where your impact is visible and valued. \n This is an opportunity to play a key role in shaping DXC’s insurance growth story, working on high-value, complex deals and helping clients navigate meaningful transformation. \n We are committed to creating an inclusive environment where people are supported to succeed, grow their careers and bring their full selves to work. \n At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. \n Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role. \n Primary Details \n Time Type: Full time \n Worker Type: Employee \n The purpose of this role is to deliver exceptional claims service by accurately assessing policy coverage, investigating, evaluating, and negotiating assigned cases to achieve fair and efficient resolutions. \n Senior Complex Claims Adjuster – Marine and Energy Liabilities \n London/hybrid \n About QBE \n At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. \n We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. \n What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. \n Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role. \n Your new role \n Reporting to Complex Marine, Energy and Political Claims Manager, you will oversee the examination, evaluation, and processing of complex Claims estimates and paid Claims values, ensuring adherence to policy terms and conditions in alignment with the QBE Claims Philosophy. \n\n • \n In depth knowledge of Marine and Energy liability Insurance. \n • \n Manage a portfolio of complex, high‑value and/or high‑exposure claims from notification through to settlement or closure \n • \n Take ownership of claim strategy, including investigation scope, expert appointment, reserving philosophy and settlement approach. \n • \n Lead and coordinate detailed claim investigations, including appointed experts and follow Market loss adjusters, forensic accountants, engineers, surveyors and legal counsel as required. \n • \n Develop and maintain good client relationships with the insured, agents, service providers, and the general public. \n • \n Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels. \n • \n Support the implementation and communication of the Claims strategy to enable the delivery of overall business targets. \n • \n Contribute to the development of appropriate strategies, processes, and procedures for the Claims operation to support the delivery of business targets. \n • \n Assist in the forecast of Claims activity through analysis of business levels and knowledge of the Claims environment to support decision-making. \n • \n Maintain efficient handling of own caseload to ensure the prompt, timely, and effective handling of Claims. \n • \n Assist developing younger colleagues to ensure the overall output and quality of the service provided by the team is within specified levels. \n • \n Motivate and develop younger members of the team by demonstrating good leadership behaviours and through the use of management best practices, to enable the development of staff to support the achievement of business goals.. \n\n About you \n\n • \n Extensive knowledge of Marine and Energy liability Insurance. \n • \n Experience working with complex and/or high value claims. \n • \n Excellent Investigative skills \n • \n Current knowledge of compliance, regulatory and statutory requirements \n • \n Excellent communication negotiation skills \n • \n Effective presentation skills \n • \n Relationship Management skills \n • \n Able to produce MI and detailed reports at various levels \n\n Benefits \n We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you! \n\n • \n 30 days holiday a year with the option to buy up to 2 additional days. \n • \n Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. \n • \n Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. \n • \n Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. \n • \n Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. \n • \n Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. \n • \n Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. \n • \n Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. \n • \n To learn more about benefits of working with us, click Rewarding our people - QBE European Operations \n Awards & Recognition \n We value our employee’s experience with us and are proud to have been recognised for the following awards: \n • \n Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year \n • \n Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee \n • \n To learn more about our achievements, click here \n How to Apply \n If you’re looking for a career that combines your expertise and your empathy, click Apply today. \n Your career. At the heart of it \n\n Skills: \n Analytical Thinking, Claims Settlement, Communication, Critical Thinking, Customer Value Management, Data Privacy, Decision Making, Insurance Claims Processing, Intentional collaboration, Managing performance, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management, Standards Compliance \n How to Apply: \n To submit your application, click "Apply" and follow the step by step process. \n Equal Employment Opportunity: \n QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Contracts Manager - North\n Hybrid/Field Based\n \n \n \nA leading insurance repair and property reinstatement business is looking for experienced Contracts Managers to join their growing team.\n \nThis role is responsible for overseeing domestic property repair projects arising from insurance claims, ensuring work is delivered safely, on time, within budget, and to the expected quality standards. Working closely wi...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

\n Finance Assistant - Part-Time \n London | Permanent | 3 days per week \n \n A leading US law firm is seeking a Finance Assistant to support the Finance Manager and wider London Finance function. This part-time role (Wednesday, Friday + one additional day) offers broad exposure across Accounts Payable, Billing, Cashiering, and general finance administration. \n \n Law firm experience is required to be considered for this role. \n \n Key Responsibilities \n Accounts Payable \n\n • Monitor the invoices inbox and process vendor invoices in 3E promptly.\n, • Post daily invoices, including supplier bills, direct debits, and matter-related costs.\n, • Follow up with vendors to obtain VAT-compliant invoices.\n, • Process firm credit card transactions.\n, • Prepare weekly payment runs for suppliers, expenses, and ad-hoc payments.\n, • Handle daily SAR "pay when paid" transactions following client receipts.\n, • Set up new vendors in Elite 3E as required.\n, • Reconcile supplier statements and maintain accurate AP ledgers.\n, • Verify and process staff expense claims.\n\n Billing \n\n • Manage time transfers, adjustments, and corrections prior to billing.\n, • Prepare billing guides, drafts, and final invoices for Partner approval.\n, • Produce reports such as WIP, debtors, and time analysis when needed.\n\n Cashiering \n\n • Process daily office and client account transactions in line with regulatory requirements.\n, • Maintain office and client account ledgers.\n, • Create payment runs in 3E/banking platforms for Finance Manager and Partner approval.\n, • Ensure cash book postings are accurate and fully reconciled.\n\n Additional Support \n\n • Assist with audit preparation for SAR and LLP year-end requirements.\n, • Produce ad-hoc reports for Partners and senior stakeholders.\n\n \n Skills & Experience \n\n • Previous experience in a law firm is essential.\n, • Good understanding of Solicitors Accounts Rules and UK/EU VAT.\n, • Proficient in Elite 3E (AP and Billing).\n, • AAT or ILFM qualification (or currently studying) is beneficial but not required.\n\n \n Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. \n \n

We are looking for a repairs manager to Lead and manage all activities related to housing disrepair, Housing Health and Safety Rating System (HHSRS) compliance, and the diagnosis, remediation and prevention of damp and mould. The role ensures legal and regulatory compliance, protects tenant health and safety, and delivers high-quality, timely repairs and preventative strategies across the housing portfolio. \n \n Disrepair Management \n • Lead the end-to-end management of housing disrepair cases, including pre- and post-litigation processes \n • Act as the primary liaison with legal teams, surveyors, and external stakeholders \n • Ensure timely responses to claims, minimising financial exposure and reputational risk, and ensuring adherence to statutory response times under Awaab's Law where applicable \n HHSRS Compliance \n • Oversee inspections and risk assessments in line with HHSRS requirements \n • Ensure properties meet statutory health and safety standards \n • Develop and implement action plans to mitigate identified hazards \n • Ensure alignment between HHSRS assessments and Awaab's Law, particularly in relation to damp, mould, and excess cold \n Damp & Mould Strategy and Delivery \n • Lead the Council's approach to diagnosing, managing, and preventing damp and mould \n • Ensure timely investigation of reported cases and delivery of effective remediation works \n • Promote a zero-tolerance approach to damp and mould risks \n \n Essential Experience: \n\n • Proven experience in managing housing disrepair cases and legal processes.\n, • Strong knowledge of HHSRS and housing legislation.\n, • Experience in diagnosing and managing damp and mould issues in residential properties.\n, • Experience managing contractors and multi-disciplinary teams.\n\n Qualifications: \n\n • Relevant professional qualification (e.g., building surveying, construction, or housing).\n, • Membership of a relevant professional body (e.g., RICS, CIOB) is desirable.\n

Job Title: Corporate Tax Senior \n Location: City of London - hybrid working available \n Salary: £45,000 - £60,000 (DOE Assistant Manager is also available) \n \n The Role: \n This is a pure Corporate Tax role. The individual will be responsible for managing a portfolio of compliance cases, reporting directly either to a Senior Manager, Director, Tax Partner or Client Partner. The individual will prepare tax computations and tax returns for clients, as well as accounts disclosures and deferred tax calculations where necessary. Clients will primarily be owner-managed, SMEs and groups but will also include UK entities within large international groups and several non-resident landlords. In addition, this role will include research and provision of support on tax advisory matters for Partners, Directors and Senior Managers (tax and non- tax as needed). \n The Team: \n The corporate tax team deals with corporation tax compliance for a variety of clients in a wide range of sectors. Compliance issues can range from those for large companies and groups such as corporate interest restriction rules, transfer pricing, CbC rules, SAO etc, to those applicable for many of the firm's clients such as R&D, Capital Allowance claims and property transactions. In addition to this, the team works on matters such as EIS/SEIS applications and administration, share scheme support, and non-resident landlord returns for offshore companies. As well as its compliance role the team works on a varied range of advisory projects for its corporate client base, covering matters such as reorganisations, demergers, transfer pricing, financing, cross border transactions etc. \n The Individual: \n\n • This role would suit someone with a minimum of 3 to 4 years' experience of corporate tax compliance (including groups), with ATT or an accountancy qualification (ACA or ACCA). CTA study support can be provided.\n, • The individual must be a self-starter and be keen to develop.\n, • Good communication skills, both written and verbal are essential for this role as it will involve interaction with both clients and senior members of the team.\n, • You will also need good organisational skills, as you will be working on clients with several partners at the same time.\n\n

Nicholas Howard are delighted to be recruiting for a Senior Contracts Manager. \n As Senior Contracts Manager, you will provide strategic and commercially focused legal support across our client's operational, sales, pre-sales, procurement, and senior management teams. You will ensure the business operates within a robust legal framework whilst supporting the achievement of its commercial objectives and driving revenue enablement, risk mitigation, and operational efficiency through best-in-class contracting practices. \n Working collaboratively across departments, you will deliver efficient, pragmatic, and commercially focused contract support, whilst also working closely with senior executives and coaching mentoring and developing junior members of the commercial contracts team. \n Responsibilities: \n\n • Lead the provision of clear, strategic, and commercially minded advice on complex contract terms, legal matters, and business risk across multiple areas of the business.\n, • Take ownership of reviewing, drafting, and negotiating a broad and complex range of agreements, including high-value supplier and customer contracts, software licences, SaaS agreements, agency, reseller, subcontractor and service provision arrangements.\n, • Lead negotiations with customers and suppliers on complex or high-value matters, acting as the primary point of contact and ensuring outcomes align with business objectives, company policies, and risk appetite.\n, • Oversees and continuously improves Contract Lifecycle Management (CLM), including contract registers, obligation tracking, renewals, amendments, and system optimisation, ensuring accuracy, accessibility, and compliance across the business.\n, • Act as a senior point of escalation for internal teams, providing guidance and support on complex on-boarding, contractual disputes, claims, and legal risk matters.\n, • Monitor, interpret, and proactively communicate relevant legal and regulatory developments, assessing their impact on the business and recommending appropriate action (including data protection and other applicable regulatory frameworks).\n, • Engage, instruct, and strategically manage external legal counsel within agreed budgets, including oversight of matters involving non-UK jurisdictions or specialist areas of law.\n, • Own and govern the business's suite of legal templates, driving regular reviews to ensure they remain current, commercially appropriate, and legally sound.\n, • Lead the identification and implementation of improvements to legal team processes, ways of working, and internal tools, including legal technology and automation solutions, to enhance efficiency and service quality.\n, • Provide regular data-driven reporting and insights to senior leadership on legal risk, workload, contract lifecycle metrics (e.g. cycle time, deviation rates) and matters of strategic relevance to the business.\n, • Support the development of less experienced team members, sharing knowledge and providing guidance to build capability within the legal function through coaching and mentorship.\n, • Ensure full compliance with all processes and procedures adopted by the team and the wider business and contribute to their ongoing development whilst championing a culture of consistent, compliant, and risk-aware contracting.\n, • Act as the dedicated Legal Business Partner to an assigned business practice, developing a deep understanding of its strategy, commercial objectives, operating model, and risk profile.\n, • Act as the primary legal point of contact for strategic initiatives, deals, and projects within the assigned practice, ensuring effective alignment between legal, commercial, and operational objectives.\n\n Skills/Experience: \n\n • Legal qualification or training (e.g. law degree, GDL, or LPC) demonstrating a strong command of fundamental legal principles, including English contract law.\n, • Minimum of seven (7) years' experience in a contract management or commercial contracts role, with significant experience within the technology sector or a systems integration environment and in-depth knowledge of data protection principles (including UK GDPR and related regulatory frameworks).\n, • Demonstrated expertise in independently leading and concluding complex, high-value commercial negotiations across a range of agreement types.\n, • Substantial experience managing cross-border agreements and navigating the legal and regulatory complexities of international contracting.\n, • A track record of working at a senior level alongside Sales, Procurement, Compliance, and operational teams to deliver commercially sound legal outcomes.\n, • Extensive experience negotiating key commercial risk provisions, including limitation of liability, indemnities, service levels, and data-related risks.\n, • Excellent written and verbal communication skills, with the ability to present complex legal matters clearly and confidently to senior stakeholders and non-legal audiences.\n\n Person \n\n • Highly organised and self-directed, with the ability to manage competing priorities and lead multiple workstreams simultaneously.\n, • Exceptional attention to detail, combined with a pragmatic and commercially astute approach to problem-solving.\n, • Strong business judgement and the confidence to make sound decisions on complex legal and commercial matters, often under pressure.\n, • Demonstrates the highest standards of professionalism, integrity, and ethical conduct, with an unwavering commitment to confidentiality and data protection.\n, • A strategic and commercially minded thinker and trusted adviser who actively challenges conventional approaches and drives innovation within the legal function.\n, • Demonstrated ability to mentor and develop others, contributing to the growth and maturity of the contracting function.\n, • Strong change and continuous improvement mindset, with the ability to implement new processes, tools, and ways of working effectively.\n\n Should you wish to be considered for this position, please apply below.

Large Lloyd's of London Insurer - 6 Month Contract (Temp to Perm) - £250 - £350 Per Day, depending on experience (Inside IR35)Join Our Client as a Conduct Risk Officer – Protecting Integrity and Ensuring Regulatory Excellence in a Lloyd's of London Firm Are you passionate about building a compliant and ethical environment? We are seeking a dynamic Conduct Risk Officer to support our client in maintaining the highest standard of conduct. Based in London and reporting to the Conduct Risk Manager, you will be at the forefront of ensuring regulatory adherence, mitigating conduct risks, and fostering a culture of integrity across our operations. This is an excellent opportunity for a professional with proven conduct risk experience to make a tangible impact in a fast-paced, regulated industry. What You’ll Bring to the Table:\n\n • Hands-on conduct risk experience within insurance\n, • Solid knowledge of FCA sourcebook including PRIN, ICOBS, and PROD\n, • Strong organisational, analytical, and problem-solving capabilities\n, • Knowledge of Consumer duty and TCF \nPlus, if you have:\n\n, • Knowledge of insurance operations such as claims and underwriting\n, • A keen passion for data analysis and identifying emerging trends\n, • Ability to adapt swiftly to evolving regulatory requirements and consultations\nAdditional requirements:\n\n, • Ability to collaborate effectively across teams and stakeholder groups\n, • Commitment to upholding FCA and Lloyd’s conduct standards\n, • Willingness to support and lead initiatives ensuring the organisation’s conduct framework aligns with international regulations\nLarge Lloyd's of London Insurer - 6 Month Contract (Temp to Perm) - £250 - £350 Per Day, depending on experience (Inside IR35)

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims. \n Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. \n As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. \n Roles & Responsibilities: \n\n • Lead and line-manage a team of Claims Handlers (4 to 5)\n, • Drive performance across quality, productivity, and customer satisfaction\n, • Manage workflow allocation and team capacity\n, • Review claims quality and coach team members to improve\n, • Maintain oversight of the claims portfolio and escalate risks early\n, • Personally handle a small portfolio of claims to stay technically sharp\n\n Person Specification: \n\n • 3+ years of claims experience\n, • Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead\n, • Strong organisation and ability to prioritise independently\n, • Comfortable using data to make decisions\n, • Team-oriented, hardworking, and ambitious\n, • Experience leading, mentoring, or coaching others is a plus\n\n This is a full time Permanent position offering an annual salary of up to £55,000 + 15% + Equity as well as very attractive company benefits. \n The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) \n Advancing People - Recruitment Specialists \n Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

My client is an award-winning, full-service law firm with an impeccable reputation. They provide a comprehensive range of legal advice to both businesses and individuals and are considered by their employees to be a great place to work. \n Due to continued growth, they are looking for an experienced Risk & Compliance Manager to join their busy Risk & Compliance team and provide professional expertise to the wider business. This is a highly visible role requiring the promotion of risk and compliance across the firm, trusted advisory relationships with senior stakeholders, and close collaboration with the wider Risk team to developand implement policies, procedures, and guidance. \n \n \n Responsibilities:- \n \n\n • Advise fee earners on professional conduct matters including conflicts of interest, ethics, the SRA Standards and Regulations, and the SRA Accounts Rules\n, • Monitor compliance with the Solicitors Code of Conduct, including introduction and referral arrangements and vetting of new schemes\n, • Manage actual and potential claims against the firm: liaise with professional indemnity insurers, conduct investigations, maintain records, and process payments and receipts on nominal accounts\n, • Investigate and coordinate responses to complaints, provide analysis and reports to the Management Team, and support the Head of Risk with escalated complaints\n, • Draft, review, and updaterisk management policiesand procedures\n, • Conduct compliance audits of practice groups and provide feedback\n, • Coordinate the firm’s Lexcelaccreditation assessment and application\n, • Assist with the annualprofessional indemnity insurance renewal, liaise with Accounts on premium payments, and handle insurance-related queries from fee earners\n, • Work with IT, Finance,HR, and Office Services to maintain the firm’s BusinessContinuity Plan and report to the Management Team\n\n \n\n • Deliver induction training for new joinersand ongoing trainingto the firm on risk-related matters\n\n \n\n • Supervise and help developthe Risk and Compliance Assistant\n, • Contribute to senior management reports as require\n\n \n\n • Support due diligence on potential mergersand acquisitions\n\n \n\n • Collaborate with Marketing and Business Development to ensure compliance with Law Society guidance and SRA rules\n\n \n \n \n The ideal candidate will have previous experience of working in a Law Firm along with a thorough knowledge of risk and compliance, detailed knowledge of the SRA code of conduct, SRA Accounts rules and indemnity insurance rules. Also required is an awareness of Money Laundering Legislation and the Bribery Act 2010. You will have strong analytical, investigative and negotiating skills and be able to build trusted advisory relationships with senior stakeholders. \n This role is hybrid and to be based between London and Brighton. \n \n Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion \n \n \n

An exciting opportunity has arisen for an Assistant Commercial Manager to join Transport for London's Piccadilly Line Upgrade Programme, a major infrastructure programme valued at approximately £5 billion. \n Working within the One Person Operation (OPO) Signalling Project, you'll support the commercial management of a significant NEC3 contract currently valued at approximately £105 million. This role offers the chance to work on one of London's flagship rail upgrade programmes, supporting contract administration, compensation event management, commercial governance and contractor performance. \n The successful candidate will work closely with the Commercial Manager and wider project team, taking ownership of day-to-day commercial activities and playing a key role in managing contractor and subcontractor commercial matters. \n Stratford, London (Hybrid Working) £265 PAYE Daily Rate | Up to £400 Umbrella Initial Contract Until December 2026 | Expected 6-12+ Months High Profile Rail Infrastructure Programme Key RequirementsEssential - Must Have\n Strong NEC3 Contract Experience \n\n • Proven practical experience working under NEC3 contracts.\n, • Strong understanding of NEC3 processes and contract administration.\n, • Experience managing compensation events and contractual change.\n\n Commercial Management Experience \n\n • Hands-on experience managing variations, claims and change control.\n, • Experience reviewing contractor submissions and commercial assessments.\n, • Contract administration and contractor relationship management experience.\n, • Experience assessing commercial risks and supporting dispute resolution.\n\n Rail or Major Infrastructure Experience \n\n • Previous experience working on rail, transport or major infrastructure projects.\n, • Experience with organisations such as:\n, • TfL\n, • Network Rail\n, • HS2\n, • Crossrail\n, • London Underground\n, • Major civil engineering or infrastructure programmes\nHighly Desirable\n Previous TfL experience \n SAP knowledge \n NEC target cost contract experience \n Experience working across public sector and private sector environments What You'll Be Doing\n\n • Managing and assessing contractor and subcontractor variations.\n, • Reviewing and administering compensation events under NEC3 contracts.\n, • Supporting contract administration activities across the project.\n, • Monitoring contractor performance against contractual obligations.\n, • Supporting commercial governance and risk management processes.\n, • Attending commercial meetings with contractors and key stakeholders.\n, • Supporting negotiations and resolution of commercial issues.\n, • Reviewing programme submissions and supporting programme narratives.\n, • Assisting with applications for payment and valuation activities.\n, • Verifying claims against contractual rates, forecasts and completed works.\n, • Maintaining robust commercial records and audit trails.\n, • Supporting procurement and supplier management activities where required.\nCandidate Profile\n We're looking for someone with practical, hands-on commercial experience, rather than a candidate whose experience is primarily academic or qualification-based. \n The ideal candidate will demonstrate: \n\n • Proven NEC3 contract experience.\n, • Strong understanding of compensation events and variations.\n, • Experience working directly with contractors on live projects.\n, • Rail or major infrastructure project experience.\n, • Ability to review and challenge commercial submissions.\n, • Strong stakeholder management and communication skills.\n, • Ability to operate confidently within a complex project environment.\nWorking Arrangements\n Stratford Office \n Hybrid Working \n\n • Minimum 2 office days per week\n, • Thursday is the team's preferred office day\n, • Flexibility around the second office day\nWhy Apply?\n\n, • Join TfL's £5bn Piccadilly Line Upgrade Programme.\n, • Work on a major signalling project valued at £105m.\n, • Gain exposure to significant NEC3 commercial management activities.\n, • Excellent opportunity to develop within a high-profile rail infrastructure environment.\n, • Strong likelihood of contract extension beyond the initial term.\n\n Candidates without NEC experience are unlikely to be considered for this position. This is the key requirement for the role.

We are partnering with a leading global real estate services firm to appoint a Risk & Insurance Manager on a fixed-term contract. This is a role sitting in the UK/EMEA risk function, with day-to-day ownership of the firm's corporate insurance programmes and key broker relationships. \n Risk & Insurance Manager (Real Estate) - Fixed-Term ContractLondon (hybrid) \n We are partnering with a leading global real estate services firm to appoint a Risk & Insurance Manager on a fixed-term contract. This is a role sitting in the UK/EMEA risk function, with day-to-day ownership of the firm's corporate insurance programmes and key broker relationships. The opportunity\n Working closely with the Head of Risk & Insurance, you will: \n\n • \n Manage corporate insurance programmes across property, liability and related lines, ensuring appropriate, cost-effective cover for a diverse UK and EMEA real estate portfolio. \n • \n Act as primary point of contact for brokers and insurers, coordinating renewals, endorsements and mid-term adjustments. \n • \n Oversee claims from notification through to settlement, working with internal stakeholders and external advisers to secure timely, commercial outcomes. \n • \n Support risk identification and mitigation across the property portfolio, feeding into renewal strategy and risk financing decisions. \n • \n Review contracts and lease documentation for insurance and indemnity provisions, escalating material issues and ensuring compliance with agreed standards. \n • \n Prepare MI and reports for senior management on claims trends, premium movements and key risk indicators. \nAbout you\n You will be an experienced insurance professional with: \n\n • \n A track record in corporate insurance management - either in-house, or from a broker handling real estate / property-owner risks. \n • \n Solid understanding of property and casualty insurance, ideally including experience with large or multi-site portfolios. \n • \n Evidence of hands-on claims management and comfort dealing with loss adjusters, brokers and underwriters. \n • \n Strong stakeholder skills - able to work with finance, legal, asset management and facilities teams, and to explain insurance concepts in plain language. \n\n If you meet the above set criteria, please apply or send a copy of your CV to \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Interim Finance Manager \n 12-Month Interim Contract \n £325–£375 per day (Inside IR35) \n Central London – Hybrid Working (1–2 Days On-Site) \n \n We're supporting a fast-growing technology business operating within the digital sector that is looking to appoint an experienced Finance Manager on an interim basis to provide maternity cover. \n \n This is a broad, hands-on role with full ownership of the day-to-day finance function. Working closely with the CFO, you'll oversee everything from month-end reporting, financial control, budgeting, cash flow, payroll, and compliance through to supporting commercial decision making across the business. The successful candidate will be someone who enjoys variety, is comfortable operating autonomously, and can quickly become a trusted member of a small, high-performing finance team. \n \n The Role \n Reporting directly to the CFO, you'll take responsibility for the day-to-day running of the finance function across UK and international entities. This is a genuine all-round Finance Manager position where no two days are the same. \n \n You'll lead the month-end process, oversee transactional finance, manage payroll, produce management accounts, monitor cash flow, ensure statutory compliance, and partner with department heads to support budgeting and commercial performance. \n \n Key Responsibilities \n\n • Take full ownership of the month-end close, ensuring accurate and timely management accounts are delivered within tight reporting deadlines\n, • Prepare monthly reporting packs including P&L, Balance Sheet, Cash Flow and variance analysis for senior leadership\n, • Manage all day-to-day financial accounting activities including journals, accruals, prepayments, deferred revenue, fixed assets and intercompany transactions\n, • Maintain accurate balance sheet reconciliations and ensure strong financial controls are embedded across the finance function\n, • Prepare VAT returns, support tax compliance, R&D claims and statutory filings\n, • Own the rolling cash flow forecast, monitor working capital and provide insight into cash performance\n, • Business partner with departmental managers, reviewing budget performance and challenging expenditure where appropriate\n, • Work closely with operational teams to ensure customer invoicing, purchase orders and revenue recognition remain accurate\n, • Oversee Accounts Payable, Accounts Receivable and payroll activities, ensuring smooth day-to-day finance operations\n\n \n What We're Looking For \n\n • Fully qualified accountant (ACA, ACCA or CIMA)\n, • Proven experience in a broad Finance Manager or Financial Controller role within a small/growing business\n, • Strong experience delivering month-end reporting independently and managing the full finance function\n, • Multi-entity and multi-currency accounting experience\n, • Strong technical accounting knowledge including statutory reporting, VAT and financial controls\n, • Experience managing cash flow forecasting, working capital and budgeting\n, • Comfortable overseeing Accounts Payable, Accounts Receivable and payroll processes\n, • Experience using cloud-based finance systems such as Xero\n, • Immediately available\n\n \n Why Join? \n This is an excellent opportunity to join a growing technology business in a genuinely broad Finance Manager role. You'll work directly alongside an experienced CFO, gain exposure across every aspect of the finance function, and play a key role in supporting the business throughout a critical 12-month period. The position offers significant autonomy, exposure to senior leadership, and the opportunity to make a tangible impact within a scaling organisation. \n \n Apply Now \n If you're an experienced Finance Manager looking for a varied interim assignment where you can combine strong financial control with commercial business partnering, we'd love to hear from you.

JOB OVERVIEW \n The Cost Manager within our clients Project Management team is responsible for preparing, completing and submitting for review, all building and services engineering costs on a wide variety of Business-As-Usual and major capital expenditure projects. Enhancing value for money while maintaining required installation standards and quality. \n Key tasks: \n\n • To develop detailed project budgets for Building and MEP installations for review with the commercial team and project teams\n, • To actively review, and challenge the developing scope of works, design, tender and tender review information and present it to the rest of the Commercial Team\n, • To develop the Project Budget into a detailed Cost Plan with cash-flow forecast, advising the commercial team of any deviation. Monitor project expenditure.\n, • To work alongside the Procurement department to in in the execution of the tendering process, actively participating in the selection process of contractors and suppliers\n, • To participate in the administration of contracts, by assessing financial impacts, assessing the value of materials and the progress of the works for the purpose of Valuations.\n, • To evaluate Building and MEP related contractor/supplier claims (Loss & Expense), Payless Notices, and Extensions of Time.\n, • To complete Section and Practical Completion Account negotiations and preparation of final accounts.\n, • Prepare Building and MEP cost related activities for insurance, insurance claims, and Capital Allowances\n, • To raise PRF’s and monitor approvals for the release of the PO on the accounting system (currently Coupa)\n, • Fully utilise the deployed document management system relating to Projects (currently ASite)\n\n Essential requirements: \n\n • Degree or other equivalent qualification (Desired)\n, • Membership of Professional Institute (Desired)\n, • Experience of Data Centre M&E (Desired)\n, • Cost Management Experience (5+ years)\n, • Competence demonstrated by work experience and/or qualifications.\n, • Excellent communications skills\n, • Team player, with pro-active approach\n

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... \n Resident Liaison and Repairs Lead \n\n • Full time - 35 hours per week\n, • 12-month fixed term contract\n, • Office Location: Croydon\n, • Patch Area: Croydon, Sutton & Bromley\n, • Hybrid working (1-4 days onsite and in the office, dependant on business requirements)\n, • Salary - £45,980 P.A.\n, • Reports to: Repairs Manager \n, • Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more.\n, • Interviews: Tuesday 25 August\n, • Advert Closing: Sunday 16 Aug @ 23:59\n\n We are looking for: \n A resident-focused and experienced Resident Liaison and Repairs Lead to join our Property Services team. \n You will act as the key link between residents, contractors, and internal teams, ensuring residents are kept informed, supported, and satisfied throughout repairs, maintenance, and improvement works. \n This role will have a particular focus on managing sensitive cases, including damp and mould, disrepair claims, and ensuring compliance with Awaab’s Law. You will play an important role in delivering a responsive repairs service, supporting vulnerable residents, and helping to improve resident experience. \n Essential requirements \n\n • Strong understanding of damp and mould issues, housing standards, and resident safety\n, • Experience working within a housing repairs environment\n, • Knowledge of Awaab’s Law, Housing Health and Safety Rating System (HHSRS), and disrepair processes\n, • Excellent communication skills with the ability to manage sensitive conversations\n, • Strong organisational and case management skills\n, • Ability to manage your own workload, prioritise tasks, and meet deadlines\n, • Good IT skills and experience maintaining accurate records\n, • Basic DBS check\n, • Full UK Driving Licence (own vehicle preferred)\n\n What you’ll bring to ccha \n You will bring a customer-focused and empathetic approach, with the ability to build positive relationships with residents, contractors, and colleagues. \n You will be confident managing challenging situations, coordinating repairs cases, and ensuring actions are progressed effectively. You will have excellent attention to detail and a commitment to compliance, accountability, and delivering high-quality services. \n You will also be a collaborative team player who is adaptable, resilient, and committed to making a positive difference for our residents. \n Key skills \n\n • Resident engagement and communication\n, • Repairs and maintenance coordination\n, • Damp and mould case management\n, • Disrepair case management\n, • Contractor management\n, • Complaint handling\n, • Compliance monitoring and reporting\n, • Problem solving and decision making \n\n About us \n Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across three London Boroughs: Croydon, Sutton and Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring our residents are happy and safe in their homes. \n If you’re interested, please apply via where the full job description can be found. Please apply for this role through the ccha website to complete an application to be considered. \n Please note, correspondence regarding your application form will come from either or . \n Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact .

Health, Safety & Environment Manager - Excellent package including company car.\n We are recruiting on behalf of our client, a leading FMCG food manufacturing company, for an experienced Health and Safety Manager with Environment experience. This is an excellent opportunity to join a growing organisation committed to building a strong quality and food safety culture while driving environmental sustainability initiatives. \n The successful candidate will be responsible for the aspects of the company listed in responsibilities, ensuring that each element is well managed, understood and reported both within the organisation and to outside interested parties. \n Due to the location of this role, you must be a car driver. \n Key Responsibilities - HSE Manager \n\n • Ensure compliance with all health and safety regulations including PUWER, Working at Height, Confined Space, Legionella, DSEAR, Fire Safety, and Manual Handling\n, • Act as main point of contact for regulatory authorities (HSE, Fire Authority)\n, • Lead company and site H&S meetings, ensuring action completion\n, • Own and manage the risk assessment programme\n, • Investigate accidents, incidents, and near misses, implementing corrective actions\n, • Coordinate accident reporting and RIDDOR submissions\n, • Manage insurance company compliance requirements including Written Schemes\n, • Conduct safety management system audits across all business areas\n\n Health Management: \n\n • Support HR with health surveillance identification based on risk assessments\n, • Manage occupational health clinics and maintain accurate records\n, • Assist with individual health capability assessments for job roles\n, • Regularly audit facilities to ensure health risks are properly managed\n, • Support claims management through proper accident investigation\n\n Environmental Management: \n\n • Monitor, record and report on energy usage across sites\n, • Coordinate energy reduction improvement programmes\n, • Maintain company environmental reporting (statutory and corporate)\n, • Participate in Sustainability Team initiatives\n, • Develop and improve Environmental Management Systems\n\n Person specification and experience: \n\n • Manufacturing background in FMCG or similar industry\n, • Experience in food manufacturing or managing similar industrial risks e.g. PUWER, DSEAR, COSHH, Manual Handling etc.)\n, • NEBOSH Diploma with professional body membership (IOSH/IEMA preferred). Ideally chartered status or working towards.\n, • 5+ years in senior safety management role with SHE responsibilities\n, • Strong knowledge of key safety legislation and main industrial hazards\n, • Experience developing Safety and Environmental Management Systems (ISO45001/ISO14001)\n, • Experience working with external authorities (HSE, EHO)\n, • Training and mentoring experience\n, • Flexible approach to working hours to support 24/7 operations\n, • Knowledge of environmental improvements and commercial aspects (ESOS/CCL)\n, • Experience with sustainability targets (Net Zero, Waste Reporting)\n, • Environmental permitting knowledge\n, • Strong communication skills at all levels\n, • Team player with pragmatic yet structured approach\n\n Company Benefits: \n\n • Holidays: 25 days (increasing to 28 days with service).\n, • Car Allowance\n, • Additional Leave: Up to 10 extra days for long service milestones.\n, • Pension: Group personal pension with 4% company contribution.\n, • Life Cover: 3 x salary paid to your nominated beneficiary.\n, • Maternity Pay: Occupational maternity pay plus SMP.\n, • Accident Cover: Disability compensation payment.\n, • Health & Wellbeing: BUPA & BUPA cash plan (individual or family).\n, • Recognition: Employee Star Award.\n, • Lunches & Drinks: Free lunch every day (valued at £700) + free drinks.\n, • Social: Heavily subsidised sports & social events + annual company BBQ.\n\n \n Additional Notes for Health, Safety and Environment Manager: \n Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. \n Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter. \n

\n Complaints & Claims Manager to join its established Risk & Compliance team on a part-time basis (2 days per week). \n This is a unique opportunity for an experienced legal risk or complaints professional to take ownership of the firm's complaints and claims function, working closely with senior stakeholders to ensure matters are managed effectively, sensitively and in accordance with regulatory requirements. \n The Role \n Reporting into the Head of Risk & Compliance, you will be responsible for managing complaints and professional claims from initial notification through to resolution. You'll liaise with internal stakeholders, regulators and insurers, oversee investigations, identify trends, and contribute to continuous improvements across the firm's risk and client care processes. \n Key responsibilities include: \n\n • Managing complaints and professional claims from inception through to resolution.\n, • Conducting fair and proportionate investigations and preparing high-quality written responses.\n, • Acting as the primary contact for regulatory bodies, the Legal Ombudsman and professional indemnity insurers.\n, • Producing management information and reporting on trends, risks and lessons learned.\n, • Supporting debt recovery matters once proceedings have commenced.\n, • Maintaining complaints policies and delivering guidance and training to colleagues to promote best practice.\n\n About You \n You'll have previous experience managing complaints, claims, professional indemnity matters or regulatory casework within a law firm or another regulated professional services environment. \n You'll also demonstrate: \n\n • Excellent investigative and analytical skills.\n, • Strong understanding of legal and regulatory obligations surrounding complaints handling.\n, • Experience liaising with regulators, insurers or ombudsman schemes\n, • Outstanding written communication and stakeholder management skills.\n, • The confidence and credibility to work with senior partners and business leaders.\n, • Exceptional organisational skills with the ability to manage a varied caseload independently.\n\n What's on Offer \n\n • Salary of £75,000 - £95,000 FTE (pro rata for a two-day-per-week position).\n, • Flexible, part-time working arrangement.\n, • Hybrid working model.\n, • Opportunity to join a highly respected global law firm with an excellent reputation.\n, • A standalone role with significant autonomy and visibility across the business.\n\n If you're an experienced complaints, claims or legal risk professional looking for a flexible, senior-level opportunity within a leading international law firm, we'd love to hear from you.

We are looking for a great customer service person \n You will be working in the office in Hayes and need to get there 5 days per week \n The hours are 8.30 to 4.30and this is a fixed 12 month contract but with potential to increase to 2 years based on business needs \n \n If your interested please send me the cv that matches the role and your latest salary thank you in advance \n \n If you have any gaps in your cv we do need to know what they were please either email me them with cv or add to cv \n \n Customer Communication and Relationship Management: \n • Act as the primary operational point of contact for assigned customer ensuring timely, professional and accurate communication. \n • Develop and maintain effective day-to-day working relationships with assigned customers. \n • Prepare customer status reports, organise customer meetings and coordinate routine customer communications in line with agreed communication standards. \n • Proactively communicate operational progress, milestones, risks and delivery updates, escalating commercial or contractual matters to the Account Manager where appropriate. \n • Ensure customer communications are accurate, consistent, professionally presented and aligned with agreed communication standards before release. \n • Support the communication of quotations, cost estimates and invoices in accordance with the agreed customer communication strategy. \n \n Event Coordination: \n • Coordinate customer-facing activities throughout the event lifecycle, ensuring customer requirements are effectively communicated and fulfilled. \n • Work closely with Event Managers, Production, Engineering, Supply Chain and Logistics to monitor progress, identify delivery risks and coordinate customer-impacting actions. \n • Coordinate induction, shipping, documentation and other operational activities required to support event. \n • Monitor operational delays, communicate updates and escalate issues that may impact customer commitments. \n \n Customer Resolution Management: \n • Coordinate customer complaints, discrepancies, warranty claims and quality investigations in accordance with company procedures. \n • Support cross-functional resolution activities for customer-impacting operational \n \n Continuous Improvement and Collaboration: \n • Build effective working relationships across Production, Engineering, Quality, Supply Chain, Finance and other business functions to support successful customer outcomes. \n • Capture recurring customer issues, lessons learned and improvement opportunities to support continuous improvement initiatives. \n • Support continuous improvement initiatives that enhance customer satisfaction, operational efficiency and business performance. \n • Promote a culture of collaboration, accountability and customer focus \n \n Education and Qualifications \n • A degree in Business or similar is desirable. \n Experience and Knowledge \n Experience: \n • Previous experience in Customer Service, Customer Support, Customer Operations or Customer Account Coordination, \n • Experience coordinating multiple activities simultaneously in a fast-paced operational environment. \n • Experience communicating effectively with customers and cross-functional internal stakeholders. \n • Experience supporting operational delivery, issue resolution and customer communications. \n • Experience using ERP systems and Microsoft Office applications. \n \n Knowledge: \n • Understanding processes and the supply chain. \n • Knowledge of customer service principles and operational fulfilment processes. \n • Understanding of quality, safety and regulatory requirements within an environment. \n • Commercial awareness and an understanding of customer expectations in a service-based business. \n • Good understanding of Microsoft Office applications, particularly Excel, Outlook and PowerPoint. \n \n Personal Qualities \n Personal Attributes: \n • Customer-focused with a proactive and positive approach. \n • Self-motivated, resilient and able to work independently. \n • Strong team player who collaborates effectively across departments. \n • Professional, diplomatic and confident communicator. \n • Curious mindset with a continuous improvement approach. \n • Adaptable and comfortable working in a dynamic operational environment. \n • High level of integrity, accountability and ownership. \n \n Skills: \n • Excellent written and verbal communication skills. \n • Strong organisational and time management skills. \n

Account Manager / Workplace Pensions \n Hybrid / 3-days per week in office \n North London \n Full-time | Permanent \n Competitive (dependent on experience). \n Comprehensive benefits (see foot of advert) \n Exam Support \n An award winning, multi-office, highly reputable Wealth Manager currently requires a highly organised and proactive, and experienced Account Manager \n Job Description – Account Manager \n \n The Account Manager is responsible for the full administration of Workplace Pensions and will deal with all scheme administration, namely: \n \n\n • Processing of new entrants, leavers, and retirees\n, • Update and process monthly pension schedules\n, • Uploading of pension schedules on provider websites\n, • processing of risk claims relating death, health and disability arranging group client appointments and meetings for the consultant\n, • Process renewals.\n, • Compile and complete annual Client reviews.\n, • Be proactive in suggesting and creating improved and efficient working methods.\n, • Provide general administrative support.\n, • Record client and policy information and on to back-office systems.\n, • Provide effective delivery of information and communication to clients.\n, • Prepare scheme reports and attend client meetings.\n, • Provide a pro-active service and a high standard of administrative support to the\n, • Advisers/Consultants and clients via telephone, email and written communication, including assisting in product and provider research.\n, • Provide technical support to the Advisers and Directors in respect of scheme updates and legislative changes.\n, • Maintain a good knowledge of all corporate related products, encompassing an in-depth knowledge of the various types of schemes and associated technical knowledge.\n, • Detect and resolve issues that may arise.\n, • Be the main point of contact for clients and providers.\n, • Maintain a good understanding of Auto-Enrolment and be up to date with appropriate and relevant\n, • legislative changes\n\n Account Manager - What’s on Offer \n\n • Competitive salary package.\n, • Hybrid working pattern (3 days office-based).\n, • Supportive and collaborative team environment.\n, • Ongoing training and professional development opportunities.\n, • The opportunity to play a key role in delivering outstanding client service within a growing team.\n, • 4% matched pension contributions.\n, • Income Protection Cover (terms apply).\n, • Death-in-Service Cover (terms apply).\n, • Health Shield Cash Plan.\n, • Employee Assistance Programmes.\n, • Cycle to Work Scheme.\n, • Employee Discounts.\n, • Company Activities.\n, • Breakfast/Fruit supplies.\n, • Discounted Health Tests.\n, • Optional Influenza vaccination.\n, • Employee referral programme.\n\n

An opportunity has arisen for a Lettings Property Manager to join an independent estate agency specialising in residential sales, lettings and property management providing personalised property services to buyers, sellers, landlords and tenants. \n As a Lettings Property Manager, you will be responsible for managing a fully managed lettings portfolio, overseeing property operations including maintenance, compliance, inspections, contractor coordination, and communication with landlords, tenants, and other stakeholders. \n This full-time office-based role offers a salary range of £30,000 - £35,000 and benefits. \n You will be responsible for: \n\n • Managing maintenance requests from initial reporting through to completion, including arranging access, issuing work instructions, and following up outstanding works.\n\n\n, • Conducting property inspections, preparing detailed reports, and identifying any required maintenance works.\n, • Obtaining landlord approval for repairs, arranging payments, and managing property management enquiries.\n, • Sourcing contractor quotations, negotiating costs, and ensuring value for money.\n, • Processing contractor invoices and monitoring landlord account balances.\n, • Liaising with local authorities regarding property-related matters.\n, • Managing check-out processes, inventory reviews, deposit matters, and serving relevant notices.\n, • Handling insurance claims with councils and relevant parties.\n, • Supporting contractor onboarding and maintaining accurate contractor records.\n\n What we are looking for: \n\n • Previously worked as a Lettings Property Manager, Property Manager, Lettings Manager, Tenancy Manager,Lettings Coordinator, Property Coordinator or in a similar role\n, • Have 2 years of experience within property management (highly preferable)\n, • Skilled in Microsoft Word, Excel, and Outlook.\n, • Strong customer service skills with the ability to build and maintain positive relationships.\n, • Confident communication skills, both written and verbal.\n, • A calm and professional approach when dealing with landlords, tenants, contractors, and other stakeholders.\n, • A full driving licence.\n\n This is a great opportunity for a Property Manager looking to take ownership of a residential portfolio and play a key role within a growing lettings team. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Interim Senior Category Manager - Procurement \n Based in London, hybrid working \n Length: 6 months \n \n Venn Group is working with a Local Authority in London who are looking to appoint an interim Senior Category Manager – Procurement. This role is to provide expert procurement and commercial leadership and risk management to influence practice in the Regeneration, Economy & Housing Development division of the Council. \n \n Key Responsibilities: \n\n • Contribute to commercial strategies, governance systems and procurement best practice through both strategic and operational activities\n, • Promote the benefits of procurement, demonstrating to managers and heads of service how effective procurement can improve service provision and add value to the Council tenants and leaseholders\n, • Provide enhanced construction procurement support to the Housing Regeneration and Delivery service\n, • Oversee contracts negotiations and the contract management for major regeneration works and services procured by Housing Development, as well as smaller day-to-day purchases, both of Professional Services and Works contracts\n, • Lead on the development of procurement project plans for each contract, having regard to the needs of the service (and in particular budget constraints and critical start dates for development contracts), the requirements of the procurement process with regard to Standing Orders and Public Procurement Legislation, resident and TMO engagements and workload\n, • Lead risk management initiatives throughout the procurement portfolio, thereby mitigating the potential for legal challenges and claims\n, • To ensure that appropriate work plans, appraisal, supervision and staff development systems are in place to achieve organisational strategies and objectives\n\n Key Requirements: \n\n • A relevant professional qualification (e.g. MCIPS) and/or appropriate professional experience at a senior level\n, • Experience and exhibiting a high level of competence in Public Sector Procurement and Commercials - with knowledge of Public Procurement Act 2023 (and Public Contract Regulations 2015), also other sector procurements, in the private sector\n, • Experience of establishing complex contracts and service agreements, ideally within a local authority Regeneration, Housing, Public Realm, Energy and Corporate Property Division context\n, • Knowledge of the built environment’s contracting: JCT, NEC and PPC2000, as well as forms of contract especially D&B / Design and Build\n, • Demonstrable experience of achieving cost savings through procurement activities and the delivery of sustainable benefits\n\n

R&D Tax Manager - Central London Competitive Salary + Excellent Benefits + Career Progression“The price of greatness is responsibility.” Winston ChurchillSheridan Maine is delighted to be partnering with a well-established and highly regarded financial services firm in Central London to recruit an experienced R&D Tax Manager.This is an exciting opportunity to join a growing specialist tax team, working with an impressive portfolio of innovative businesses across a range of industries. You'll play a key role in delivering high-quality R&D tax relief claims, building strong client relationships, and contributing to the continued success of the firm's advisory offering.As R&D Tax Manager, you will take ownership of a varied client portfolio, managing claims from initial consultation through to submission while providing expert technical advice throughout the process.Key responsibilities include:\n\n • Managing a portfolio of R&D tax relief clients across a broad range of sectors\n, • Preparing and reviewing R&D tax relief claims, ensuring technical accuracy and compliance\n, • Liaising directly with clients to understand qualifying R&D activities and associated expenditure\n, • Preparing robust technical reports and financial calculations to support claims\n, • Advising clients on R&D tax legislation and identifying opportunities to maximise available reliefs\n, • Managing enquiries from HMRC and supporting clients throughout the process\n, • Working collaboratively with Partners and the wider tax team on complex client matters\n, • Developing and maintaining strong client relationships through exceptional service\n, • Supporting, mentoring and reviewing the work of junior team members\n, • Keeping up to date with changes in tax legislation and HMRC guidance\nThe successful R&D Tax Manager will have:\n\n, • Previous experience managing R&D tax relief claims within an accountancy practice or specialist tax consultancy\n, • A strong understanding of UK R&D tax legislation and HMRC guidance\n, • Excellent analytical and technical skills\n, • Strong client relationship management experience\n, • The ability to explain complex technical matters clearly to non-technical stakeholders\n, • Experience reviewing work and supporting junior colleagues\n, • ACA, ACCA, ATT, CTA or equivalent qualification (or qualified by experience)\nWhat's on Offer:\n\n, • Competitive salary and benefits package\n, • A varied and high-quality client portfolio\n, • Genuine opportunities for career progression\n, • Ongoing professional development and technical training\n, • A collaborative and supportive team culture\nIf you're looking to take the next step in your R&D tax career with a progressive and ambitious accountancy practice, we'd love to hear from you.Apply today or contact Sheridan Maine for a confidential discussion.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.

We are supporting a large, established organisation within the regulated gaming sector in the recruitment of a Finance Systems Manager to lead the delivery of complex finance systems change. This opportunity suits an experienced Finance Systems professional who combines strong accounting knowledge with e-commerce, digital payments and high-volume transactional systems. \n Acting as a key link between Finance, Technology, Product, Operations and external suppliers, you will help shape the gaming systems roadmap and provide delivery assurance across multiple platforms supporting digital player journeys, payments, settlements, claims and financial reporting. \n This is a senior, Finance-led change role responsible for ensuring that gaming systems enhancements, integrations and new capabilities are delivered with robust financial controls, accounting integrity and operational readiness. \n \n Key responsibilities \n \n\n • Lead the delivery of finance systems enhancements and the end-to-end gaming systems roadmap across a complex, high-volume environment.\n, • Oversee Finance involvement in digital gaming platforms, player payments, settlement models, exception handling and new payment integrations.\n, • Manage the full change lifecycle, from demand intake and impact assessment through to prioritisation, testing, deployment and transition into business as usual.\n, • Translate Finance requirements into technical specifications, user stories and delivery plans, ensuring accounting, reconciliation, control and reporting requirements are embedded into solution design.\n, • Lead UAT activity, including test planning, script creation, execution, defect management and sign-off.\n, • Maintain oversight of risks, dependencies and control impacts while partnering with senior stakeholders across Finance, Technology, Product and Operations.\n, • Manage relationships with external technology providers, banks and payment partners, while supporting audit requirements, business intelligence reporting and the assessment of new system capabilities.\n\n \n About you \n \n\n • Ideally ACA, ACCA or CIMA qualified, or able to demonstrate equivalent senior-level Finance Systems experience.\n, • Significant experience delivering Finance-led technology change within a complex, regulated or high-volume transactional environment.\n, • Strong understanding of payment execution, settlements, reconciliations, claims processing and end-to-end financial data flows.\n, • Proven experience working across multi-platform systems environments and third-party technology providers.\n, • Experience within gaming id beneficial and experience payments, financial services or another highly transactional sector is essential.\n, • Comfortable operating within Agile and structured SDLC delivery environments.\n, • Able to influence senior stakeholders and provide leadership without relying on formal line-management authority.\n

Knight R&D is looking for Senior R&D Tax Consultants, who can bring up to date knowledge of R&D tax legislation and DSIT Guidelines. The successful candidate will be joining an ambitious, highly motivated, and collaborative team of R&D Tax Incentive professionals, with diverse experience in corporation tax and the Software, IT, Science and Engineering fields. The candidate must have a proven track record of compiling and delivering claims end to end efficiently, achieving this both individually and through collaboration with the wider engagement team. \n \n Knight enjoys an enviable position as a leader in its field, as evidenced by its client base, consisting of large and market leading corporations. Knight’s position is strengthened considerably as part of the wider K3 Capital Group, allowing Knight leverage an extensive network to secure new business. Our employees also benefit from direct training from senior team members that allows them to thrive and develop their career within Knight. \n \n Key aspects of the job include: \n · Plan R&D claim processes and methodologies. \n · Work effectively as a member of a project team, demonstrating strong communication skills and the ability to collaborate with team members of diverse skill sets. \n · Demonstrate a keen desire to adapt and apply existing knowledge to different sectors and build on core capabilities. \n · Lead meetings with clients including technical specialists and financial teams to efficiently extract relevant information to support the R&D claim compilation. \n · Manage and deliver a portfolio of R&D tax clients. As part of this candidates are expected to build and maintain strong relationships with clients. \n · Compile R&D claim documentation from start to end, covering both the costing and technical aspects for submission to HMRC. \n · Compile enquiry responses as required. \n \n Key requirements include: \n · Proven R&D tax relief experience (ideally 2-3 years’ experience in this field). \n · Degree educated, ideally with an IT, Science or Engineering. \n · Excellent at understanding and efficiently communicating technical and commercial concepts both verbally and in writing. \n · Strong analytical and problem-solving skills. \n · Strong project management skills, with the ability to manage several live projects simultaneously. \n · Self-motivated and willing to learn independently, driven to continuously develop your own knowledge, network and skillset. \n · Able to mentor / coach more junior colleagues, where necessary. \n · Strong knowledge of Microsoft office particularly word, excel and PowerPoint. \n \n What we offer: \n\n • \n Basic salary £45K - £60K (starting salary is dependant on location, experience, qualifications and transferable skills) + bonuses \n • \n Hybrid working, 2 days per week based in either our central London or Liverpool office \n • \n Clear progression opportunities to Manager roles and beyond \n • \n Exposure to small, medium & large sized businesses \n\n \n \n We offer a hybrid working environment, where we expect London and Northern based candidates to come into our central offices twice a week. \n \n #KnightR&D

Position: Property Administrator (Tenancy) \n Location: North London NW6 \n Reports to: Area Manager \n A large, UK property organisation is looking for a great administrator with a passion and drive for working in the property sector. The right person will have a great chance to work in amongst the surveying team in their North London office. They are keen for someone to join with property experience with a reliable working background and a positive attitude towards their duties. They offer fantastic holiday benefits along with a comfortable working environment. This will give the selected candidate the chance to develop new skills and gain an understanding of a successfully run property development organisation which could lead to developing their career. With great holidays and early Friday finishes can be an ideal working environment for the right person. Please apply below. \n RESPONSIBILITIES & DUTIES \n To assist the Property Manager (Tenancy) with the efficient and effective management of the property portfolio comprising of AST, statutory periodic, regulated, and assured tenancies, with the overriding aim of reducing/ minimising void periods, maximising rental income and developing good Landlord and Tenant relationships, to include but not limited to the following tasks: \n TENANCY MANAGEMENT \n Assist with the following tasks, as directed by the Residential Management Executive, Team \n Leader (Tenancy) or Property Manager (Tenancy) \n o Instructing Agents to appraise properties and provide their recommendations in respect of void/ refurbishment works \n o Collating documents for the Property Manager’s review to ensure all statutory obligations, in respect of residential lettings, are adhered to at all time (e.g. EPC \n Regulations, Right to Rent Checks, Smoke & C0 Regulations, Deposit Protection etc.) o Receiving/ collating offers for the Property Manager’s review o Obtaining/ collating tenant reference reports, for the Property Manager’s review. \n o Prepare Heads of Terms/ AST Instructions Forms and Instruct solicitors to draft tenancy agreements \n o Notifying Rent Records Department of any tenancy variations e.g. tenancy ending, renewal, new letting, rent re-registration etc. \n o Maintaining Property Records in accordance with the Group’s policies and procedures \n o Co-ordinating the Inventory / Schedule of Condition Check-in with the incoming Tenant and Inventory Company, as directed by the Property Manager. \n o Arranging the pre-tenancy safety checks e.g. electrical and water, as directed by the Property Manager. \n o collating comparative quotes for dilapidations and deposit disputes within statutory timeframes o preparing and managing insurance claims \n o Undertaking vacant unit inspections in accordance with the Group’s policies and procedures. \n o Managing utilities supplies (gas, electricity and water) during the end of tenancy/ new letting process in accordance with the Group’s procedures. \n o Day to day maintenance issues \n o Raising purchase orders \n o Co-ordinating annual and periodic tests/ inspections (e.g. CP12, PAT tests, Electrical \n Inspection Condition Reports, Water sampling) o Co-ordinating Renewal Inspections o Rent Reviews and Registrations of Fair Rents o Collection of rent arrears \n o Answering queries from Internal/ External Auditors, Senior Management on behalf of the Board. \n GENERAL DUTIES \n\n • Keep the Property Manager informed of the progress of any given task and be confident to request support and assistance where necessary.\n, • Promptly and confidently receive, handle and respond to telephone calls, taking messages and relaying these to the relevant person where necessary.\n, • Liaise with tenants through general correspondence, emails, letters, newsletters, circulars Tenant Handbooks etc. in a prompt and professional manner.\n, • Liaising with other departments within the business (e.g. Insurance, Finance, Rent & Records) to deal with enquiries/ fulfil tasks\n, • Liaise with external consultants and service providers e.g. Electricians, Gas Safe Engineers, Utility provider (SSE)\n, • Utilise the Group’s Property Management Information Systems (HORIZON, PropertyPlus) in order to undertake any of the above tasks\n\n To carry out any other tasks, as directed by the Management Team, that is within the capabilities of the job holder. \n SKILLS & EXPERIENCE \n\n • A desire to:\n\n o Gain a good understanding of the various types of interest/ tenures that the Group hold and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, \n Tenant) o Gain an awareness of HMOs to ensure that these are not created \n o Gain an awareness of Local Authority PRS Licencing Schemes to ensure these are adhered to. \n o Gain and understanding of Landlord and Tenant legislation, H&S legislation, RICS and ARLA guidelines and other best practices applicable to residential property management. \n\n • Endeavour to remain informed of new relevant legislation and best practice guidelines.\n, • Excellent verbal communication skills\n, • Excellent written communication skills\n, • Excellent organisational and time management skills,\n, • Ability to multi-task and work well under pressure\n, • Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage.\n, • Good team player\n, • A commitment to providing high levels of service at all times\n, • Minimum 1 years’ experience in a similar role\n, • Ideally Degree level, minimum A-levels grades A-C\n, • MARLA (Ideal)\n\n HOURS & ENVIROMENT \n\n • Office Hours 9.15am to 5.30pm, Monday to Friday. Must be prepared to work longer hours where required\n, • Primarily based at the Area Office but may be required to visit other office locations.\n, • Holiday entitlement 20 days per annum plus Bank Holidays plus additional holidays (approx 10 days) .\n\n Apply Now

Customer Relations Manager \n Full time, permanent hybrid position, min 2 days per week in our Wallington office \n About us \n Our aim is to enrich lives and well-being through travel. That is our purpose. Our ‘why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more and more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. \n We bring those dreams to life and are the trusted friends of our loyal customers. The Newmarket Spirit is what binds us together. With 43 years behind us and plenty more ahead, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here. \n The role \n The Customer Relations Manager leads our ambition to be best in class at handling complaints and feedback, building a function that is fast, personal, available, and continuously learning from what customers tell us. \n This role leads the team, the workload, and our most complex casework, including ABTA mediation, arbitration and personal injury claims. It is a role built for someone who wants to shape how Newmarket Holidays turns a difficult moment for a customer into a reason they come back and become a brand ambassador. Handled well, complaints are one of the strongest retention levers we have, and this role is what makes that real. \n What we're looking for \n To be considered for this role, you'll need: \n • Experience managing and motivating a small, dedicated customer facing team in the travel industry, ideally within tour operating. \n • A track record of handling complex, sensitive or regulated casework, for example complaints involving compensation, injury, or formal escalation such as ABTA mediation and arbitration would be highly desirable. Understanding of the small claim process. \n • Familiarity with ABTA's Code of Conduct and the Package Travel Regulations. \n • Experience improving team performance against service level targets. \n • Comfortable working with a case management or CRM platform. \n • A natural people leader who coaches and builds confidence, developing a team that resolves cases independently. \n • Calm and fair under pressure, particularly when handling emotionally difficult conversations with customers and colleagues. \n • Confident shaping new ways of working and setting a high bar for the team to work towards. \n • Confident using data to track performance and to make the case for change with product, purchasing and other teams. \n • Genuinely curious about what complaints tell us, seeing every case as a chance to prevent the next one, not just close the one in hand. \n This is principally a Monday to Friday role, with flexibility to work occasional weekends on a roster basis, including Saturday opening from March to October. \n What we offer \n\n • A diverse, collaborative team with real opportunities to learn and grow\n, • Leaders who are genuinely invested in your development\n, • Encouragement to take initiative and try new things\n, • Flexible, hybrid working\n, • An exciting benefits package including generous annual leave, discount off our own amazing holidays, salary-sacrifice pension scheme, considerate family leave arrangements and pay, various health and wellbeing related benefits, access to an array of voluntary benefits from EV purchase schemes, activity passes, menopause support, and discounts for loads of lifestyle brands and MORE!\n, • The opportunity to travel to our destinations and experience our holidays first-hand\n\n How to apply \n If you're passionate about travel and have the experience to match, we'd love to hear from you. Hit apply and include your CV, a brief covering note, your salary expectations and any notice period. \n (No agencies, please) \n Newmarket Holidays is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to the equal treatment of all current and prospective employees.

Positive Employment is currently recruiting for a Income Officer for our client, a local government organisation based in Wembley, London. \n The successful post holder will deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. \n Deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. \n Collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. \n This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This role is hybrid working. \n Duties and Responsibilities but not limited to: \n\n • Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers.\n, • Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner.\n, • Monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off.\n, • Be fully conversant with the relevant legislative and statutory requirements and the organisation's key policies and procedures pertaining to a range of services, but in particular rent collection; Be able to explain these to tenants in plain English and without technical jargon.\n, • Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants.\n, • Routing all post items, emails, tasks, etc received into Rent Income CRM queue to individual officers and managers for further action.\n, • Verify rent and service charges on the Universal Credit portal and sending out standard notification letters to all new Universal Credit applicants\n, • Manage, monitor and maintain all parking and storage accounts including rent collection, enforcement and recovery action.\n, • To help prepare court application papers using claims online systems as required\n, • Collect low level arrears on residential rent accounts as directed by the Income Manager.\n, • Collate the relevant data for Freedom of Information and Subject Access request, or any other requests, to ensure timeliness of response.\n, • Search for unallocated rent payments in the council’s Sundry Account to be transferred to appropriate rent account.\n, • Take part and deliver project work when required.\n, • Develop and maintain appropriate administrative and support systems.\n, • Input, maintain and assist in the collation of data and administration of applications.\n, • Make payment agreements within strict constraints set out by the Income Manager.\n, • Organise team meetings including writing minutes.\n, • Provide a caring and professional customer experience at point of contact.\n, • To provide advice on housing and other welfare benefits to tenants, assisting them in maximising income and benefit entitlement.\n\n Personal Requirements: \n\n • Understanding of social housing and delivering services to residents including key legislation and an understanding of the wider services.\n, • Understanding landlord obligations from a safeguarding context.\n, • Chartered Institute of Housing qualification at level 3 and above or equivalent experience in housing management.\n, • GCSE pass in English and maths or comparable/equivalent qualifications.\n, • Some knowledge of the Housing Acts, Landlord and Tenant Acts and the Commonhold and Leasehold Reform Act and how they relate to public sector leasehold management and service charges.\n\n Working Hours: 36hrs / Monday - Friday \n Pay: £24.56 per hr \n Please note this role is within the scope of IR35.

\n Job Title: Commercial Manager \n Location: North LondonJob Type: Permanent \n Project: Healthcare \n \n Client and Role \n Our client delivers complex new-build, refurbishment and fit-out projects across the UK, combining technical expertise with a collaborative approach to provide exceptional outcomes for its customers. Sustainability, innovation and quality are central to everything they do, creating lasting value for both clients and local communities. They are committed to creating an inclusive and diverse workplace where everyone is treated fairly and given the opportunity to succeed. \n As Commercial Manager, you will take responsibility for the commercial management of key work packages, supporting the wider project team to deliver a technically complex healthcare scheme. \n A core element of the role will involve overseeing the commercial performance of major MEP and utilities packages, ensuring the effective procurement and management of specialist subcontractors responsible for mechanical, electrical, public health and infrastructure works. \n Key responsibilities will include: \n\n • Leading and managing all commercial activities across major project workstreams.\n, • Supporting tendering and pre-construction activities, providing commercial input throughout the work-winning process.\n, • Managing the commercial start-up of new projects and ensuring procedures are implemented effectively.\n, • Overseeing procurement activities, ensuring subcontractors and suppliers are appointed in line with company policy and project programmes.\n, • Managing the commercial delivery of complex M&E installations, utilities diversions and critical infrastructure packages.\n, • Conducting gap analyses across packages to ensure robust subcontract procurement.\n, • Managing tender evaluations and making recommendations for subcontract awards.\n, • Building strong relationships with the supply chain to drive continuous improvement in cost, quality and performance.\n, • Maximising project cash flow through the timely preparation of valuations, invoices and payment applications.\n, • Managing variations, claims, disputes and the prompt settlement of final accounts.\n, • Monitoring project costs, identifying efficiencies and ensuring financial targets are achieved.\n, • Producing accurate cost value reconciliations (CVRs), forecasts and commercial reports.\n, • Identifying and managing project risks and opportunities to ensure successful project delivery.\n, • Supporting and adapting positively to organisational and project change.\n\n \n The Project \n You will join the team delivering the multi-million-pound redevelopment of Hillingdon Hospital in Uxbridge, one of the flagship schemes within the Government's New Hospital Programme. \n The project will transform the existing campus into a digitally enabled, Hospital 2.0-compliant healthcare facility, with construction taking place between 2025 and 2030 while the existing hospital remains fully operational. \n The redevelopment includes: \n\n • Major acute and emergency floor reconfigurations across four floors.\n, • New and refurbished facilities for the Emergency Department, operating theatres, critical care and maternity services.\n, • Advanced digital integration, including smart building technology, touch-free systems and improved patient pathways.\n, • A patient-focused design featuring 100% single occupancy inpatient rooms with enhanced natural light.\n, • Roof-top healing gardens, pocket parks and improved transport links.\n, • Given the complexity of delivering a live hospital environment, this role carries a significant focus on M&E systems, utilities infrastructure and the coordination of specialist services critical to the successful operation of the facility.\n\n About You \n To be successful in this role, you will have: \n\n • A relevant qualification, such as a degree in Quantity Surveying or a related discipline.\n, • Proven experience working for a large UK main contractor.\n, • A strong track record of managing the commercial aspects of mid-to-large construction projects with annual turnovers exceeding £10 million.\n, • Extensive experience delivering healthcare new-build and refurbishment schemes, with exposure to education, life sciences and commercial projects advantageous.\n, • Demonstrable experience managing significant MEP packages, utilities infrastructure and technically complex building services installations.\n, • Strong knowledge and practical experience of NEC forms of contract.\n, • Excellent leadership, communication and stakeholder management skills.\n, • The ability to identify commercial risks and implement effective solutions at a strategic level.\n\n What's on Offer? \n\n • Salary of up to £87,500 per annum.\n, • £5,800 annual car allowance.\n, • Single private medical cover.\n, • The opportunity to work on one of the UK's most prestigious healthcare schemes.\n, • Exposure to complex M&E, utilities and infrastructure packages within a live hospital environment.\n, • Flexible working arrangements to support a healthy work-life balance.\n, • Long-term career development within a well-established and respected construction business.\n\n \n If you feel that thisis the job for you, please apply with your latest CV. \n

Warranty Specialist \n West London | Hybrid Flexibility AvailableSalary: Competitive + Bonus + Car Scheme + Private Medical \n An exciting opportunity has arisen to join the UK operation of a rapidly expanding global automotive manufacturer as part of its growing Aftersales function. \n Following significant investment and continued network expansion across the UK and Europe, we are seeking an experienced Warranty Specialist to take ownership of warranty governance, dealer support and claims compliance across a national retailer network. \n This is an excellent opportunity for an automotive warranty professional looking to move into a manufacturer environment or further develop their OEM experience within a fast-growing international business. \n The Opportunity \n Reporting into the Aftersales team, you will play a key role in ensuring warranty operations are managed effectively whilst supporting retailers to achieve the highest standards of compliance, accuracy and customer satisfaction. \n You will act as the subject matter expert for warranty claims, audits, policy interpretation and process improvement activities across the dealer network. \n Key Responsibilities \n\n • Review, assess and approve warranty claims submitted by retailers\n, • Ensure claims are compliant with warranty policies and manufacturer standards\n, • Investigate and challenge irregular, inaccurate or potentially fraudulent claims\n, • Monitor warranty spend, trends and performance metrics\n, • Produce regular management information and warranty reporting\n, • Support the development and implementation of warranty processes and policies\n, • Deliver warranty training and support to dealer personnel\n, • Conduct retailer warranty audits both remotely and on-site\n, • Liaise with technical, parts and aftersales teams regarding warranty issues and campaign activity\n, • Support product quality feedback and continuous improvement initiatives\n\n About You \n We are keen to speak with individuals who possess: \n\n • 3+ years' experience in automotive warranty operations\n, • Experience processing, reviewing or auditing warranty claims\n, • Strong understanding of dealer aftersales operations\n, • Knowledge of labour operation coding, warranty submissions and claim validation\n, • Experience working with DMS and warranty management systems\n, • Excellent attention to detail and analytical skills\n, • Strong stakeholder management and communication abilities\n\n Particularly Relevant Backgrounds \n We welcome applications from individuals currently working as: \n\n • Warranty Specialist\n, • Warranty Administrator\n, • Warranty Controller\n, • Warranty Executive\n, • Warranty Manager\n, • Aftersales Analyst\n, • Aftersales Executive\n, • Service & Warranty Administrator\n\n Experience gained within passenger car, commercial vehicle, truck, fleet, importer, distributor or OEM environments will all be considered. \n Package \n\n • Competitive Basic Salary\n, • Annual Bonus Scheme\n, • Premium Company Vehicle Scheme\n, • Private Medical Insurance\n, • Life Assurance\n, • Pension\n, • Manufacturer Training & Development\n, • Career Progression Opportunities\n, • Growing International Business\n\n For a confidential discussion, please contact John Deller at Reed.

Are you a Corporate Tax professional ready to take the next step in your career? Crowe Watson Recruitment is proud to be working on behalf of a leading firm of Chartered Accountants in London, offering flexible working, a company pension scheme, and much more! This is an excellent opportunity to join a highly respected Corporate Tax team within a firm known for its technical excellence and genuine investment in staff development. \n Crowe Watson Recruitment has built a strong reputation within the accountancy practice sector for matching talented professionals with firms that value long-term career growth, and this role is a great example of the calibre of opportunity we are proud to represent. Our client is a well-established name in the London market, offering Corporate Tax specialists the chance to work across a varied and interesting portfolio of clients, from owner-managed businesses through to larger corporate groups, while being supported by a collaborative and forward-thinking team culture. \n This is a fantastic opportunity for an ambitious Corporate Tax Manager to broaden their technical exposure, take on greater client responsibility, and progress within a firm that genuinely champions career development. The successful candidate will play a key role in managing client relationships, developing junior team members, and contributing to the continued growth of the Corporate Tax department. \n You might not meet all the criteria, but if you are passionate about developing yourself and your career, we’d love to hear from you. \n We are committed to fostering a diverse and inclusive workplace where everyone can thrive, and we welcome applications from candidates of all backgrounds. \n Please note that we are unable to offer visa sponsorship for this role. \n Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Key Responsibilities\n\n • Manage a diverse portfolio of corporate tax clients, ensuring compliance and advisory work is delivered to a high standard\n, • Provide corporate tax advisory support on matters such as restructuring, R&D claims, and group relief\n, • Review corporate tax computations and returns prepared by junior members of the team\n, • Build and maintain strong client relationships, acting as a trusted advisor\n, • Support the mentoring and development of junior staff within the tax team\nRequirements\n\n, • ACA, ACCA, or CTA qualified (or equivalent)\n, • Must have previous experience working within a UK Practice environment\n, • Strong technical knowledge of UK corporate tax legislation\n, • Proven experience managing a client portfolio and delivering advisory projects\n, • Excellent communication skills with the ability to build lasting client relationships\n\n

We are looking for a great customer service person \n You will be working in the office in Hayes and need to get there 5 days per week \n The hours are 8.30 to 4.30and this is a fixed 12 month contract but with potential to increase to 2 years based on business needs \n \n If your interested please send me the cv that matches the role and your latest salary thank you in advance \n \n If you have any gaps in your cv we do need to know what they were please either email me them with cv or add to cv \n \n Customer Communication and Relationship Management: \n • Act as the primary operational point of contact for assigned customer ensuring timely, professional and accurate communication. \n • Develop and maintain effective day-to-day working relationships with assigned customers. \n • Prepare customer status reports, organise customer meetings and coordinate routine customer communications in line with agreed communication standards. \n • Proactively communicate operational progress, milestones, risks and delivery updates, escalating commercial or contractual matters to the Account Manager where appropriate. \n • Ensure customer communications are accurate, consistent, professionally presented and aligned with agreed communication standards before release. \n • Support the communication of quotations, cost estimates and invoices in accordance with the agreed customer communication strategy. \n \n Event Coordination: \n • Coordinate customer-facing activities throughout the event lifecycle, ensuring customer requirements are effectively communicated and fulfilled. \n • Work closely with Event Managers, Production, Engineering, Supply Chain and Logistics to monitor progress, identify delivery risks and coordinate customer-impacting actions. \n • Coordinate induction, shipping, documentation and other operational activities required to support event. \n • Monitor operational delays, communicate updates and escalate issues that may impact customer commitments. \n \n Customer Resolution Management: \n • Coordinate customer complaints, discrepancies, warranty claims and quality investigations in accordance with company procedures. \n • Support cross-functional resolution activities for customer-impacting operational \n \n Continuous Improvement and Collaboration: \n • Build effective working relationships across Production, Engineering, Quality, Supply Chain, Finance and other business functions to support successful customer outcomes. \n • Capture recurring customer issues, lessons learned and improvement opportunities to support continuous improvement initiatives. \n • Support continuous improvement initiatives that enhance customer satisfaction, operational efficiency and business performance. \n • Promote a culture of collaboration, accountability and customer focus \n \n Education and Qualifications \n • A degree in Business or similar is desirable. \n Experience and Knowledge \n Experience: \n • Previous experience in Customer Service, Customer Support, Customer Operations or Customer Account Coordination, \n • Experience coordinating multiple activities simultaneously in a fast-paced operational environment. \n • Experience communicating effectively with customers and cross-functional internal stakeholders. \n • Experience supporting operational delivery, issue resolution and customer communications. \n • Experience using ERP systems and Microsoft Office applications. \n \n Knowledge: \n • Understanding processes and the supply chain. \n • Knowledge of customer service principles and operational fulfilment processes. \n • Understanding of quality, safety and regulatory requirements within an environment. \n • Commercial awareness and an understanding of customer expectations in a service-based business. \n • Good understanding of Microsoft Office applications, particularly Excel, Outlook and PowerPoint. \n \n Personal Qualities \n Personal Attributes: \n • Customer-focused with a proactive and positive approach. \n • Self-motivated, resilient and able to work independently. \n • Strong team player who collaborates effectively across departments. \n • Professional, diplomatic and confident communicator. \n • Curious mindset with a continuous improvement approach. \n • Adaptable and comfortable working in a dynamic operational environment. \n • High level of integrity, accountability and ownership. \n \n Skills: \n • Excellent written and verbal communication skills. \n • Strong organisational and time management skills. \n

Capital Allowances Assistant Manager\n Top 20 Firm | £45,000+ | Fully Flexible | Nationwide / London Preference \n I'm working with a Top 20 accountancy and advisory firm that is continuing to invest in the growth of its Capital Allowances team and is now looking to appoint a Capital Allowances Assistant Manager as part of ongoing expansion. \n This is an excellent opportunity for someone with around 2+ years' capital allowances experience who is ready to step into a broader, more hands-on role within a supportive, flexible and high-performing team. The Opportunity\n You'll join a nationally integrated Capital Allowances team, with exposure to the full lifecycle of claims, rather than a narrow delivery-only remit. The role offers real ownership, variety, and the chance to work on complex projects across multiple sectors. Typical responsibilities include: \n\n • Preparing and supporting Capital Allowances claims from site visit through to final report\n, • Applying tax legislation to a broad range of property-related expenditure\n, • Attending and contributing to site visits\n, • Collaborating with colleagues across tax and audit teams nationally\n, • Identifying opportunities to enhance and optimise claims\n, • Taking ownership of work while contributing ideas to improve processes and delivery\nLevel & Progression\n This is an Assistant Manager-level role within a growing team, offering strong exposure and clear progression opportunities. Candidates do not need to be fully qualified - those currently studying are very welcome. Location & Flexibility\n\n • Nationwide candidates considered\n, • Fully flexible working - work from anywhere\n, • No requirement to attend the office, including during probation\n, • London-based leadership, but office presence is not mandatory\nTeam & Culture\n The team is fast-paced yet relaxed, approachable and supportive. While timesheets and KPIs are in place, the real emphasis is on: \n\n • High-quality delivery\n, • End-to-end ownership\n, • Collaboration over hierarchy\n, • Openness to ideas and continuous improvement\n\n This is a trusting, adult culture well-suited to self-motivated professionals. About You\n This role would suit someone with: \n\n • Circa 2+ years' experience in Capital Allowances\n, • Experience in claim preparation and site visits\n, • A strong understanding of capital allowances tax legislation\n, • Comfort working across the full scope of capital allowances\n, • Ideally, the candiate with have a background from Big 4, Top 20 or strong mid-tier firms\n\n Salary & Process \n\n • Salary from circa £45,000, with flexibility depending on experience\n, • Two-stage interview process, both via MS Teams:\n \n, • Stage 1: Informal discussion focused on experience and fit\n, • Stage 2: Technical interview assessing capital allowances knowledge\n \nInterested?\n For a confidential discussion about this Capital Allowances Assistant Manager opportunity, please contact: Kate Green / Happy to share further detail or arrange an informal initial conversation. \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Senior Data Modeller - Insurance (Consulting)\n Base Salary: £110,000 + bonus + benefitsLocation: Hybrid (London)Sector: Consulting - Insurance, Data & AI ArchitectureEmployment Type: Permanent Shape the data foundations powering next-generation insurance\n The insurance sector is rapidly evolving, and consultancies are at the forefront-helping clients modernise legacy ecosystems, embrace decentralised data models, and build domain-driven data products that unlock analytics, automation and AI. \n As a Senior Manager in our consulting practice, you will lead the design of strategic, business-focused data models for major insurers. Your work will define the structures, standards and architectures that enable transformation across underwriting, pricing, claims, finance and risk. \n This is a role for a technical leader who understands both the insurance domain and the broader consulting landscape-someone who brings clarity to complexity, influences senior decision-makers, and drives delivery through diverse, multi-disciplinary teams. What you'll be doing\n\n • Drive data design for large-scale insurance programmes, from conceptual modelling through logical/physical layers, tied directly to business priorities.\n, • Develop a unified language for data-dictionaries, vocabularies, taxonomies and ontologies that allow teams to interpret data consistently.\n, • Shape data and analytics architectures collaboratively with solution and enterprise architects.\n, • Act as a trusted advisor to senior stakeholders, helping them navigate design choices and achieve measurable business outcomes.\n, • Build strategic roadmaps for Data & AI capabilities, supporting predictive analytics, BI, AI/ML and GenAI.\n, • Lead workshops to capture requirements, validate design decisions and align business/technology stakeholders.\n, • Manage teams across consulting disciplines, fostering an inclusive and supportive culture while developing emerging talent.\n, • Contribute to consulting growth: support pre-sales, RFI/RFP responses, proposals and thought leadership.\n, • Establish governance and design authorities, ensuring the right controls, patterns and principles are followed.\n, • Oversee delivery of one or more workstreams, ensuring commercial success and high-quality client outcomes.\nWhat you'll bring (Essential)\n\n, • Consulting experience, including client-facing delivery, stakeholder engagement and pre-sales support.\n, • Expertise in the Insurance sector, ideally in one or more: Underwriting, Pricing, Claims, Risk, Finance, or Asset/Investment Management.\n, • Strong stakeholder management, including working closely with executive-level or C-suite audiences.\n, • Hands-on data modelling capability across conceptual, logical and physical layers.\n, • Deep understanding of data management-data quality, MDM, reference data, metadata, governance and analytics/BI.\n, • Experience defining architecture patterns and applying structured methodologies.\n, • Proven ability to document and standardise data semantics, including taxonomies and vocabularies.\n, • Experience collaborating with Business and IT, translating objectives into actionable designs and roadmaps.\n, • Workshop leadership, including requirements gathering and model review sessions.\n, • Experience partnering with enterprise/solution/data architects across business units or regions.\n, • Consulting resilience-thriving in fast-paced project environments.\n, • Go-to-market experience, including RFP responses and proposal development.\n, • Commitment to an inclusive team environment where people are recognised and supported.\nDesired\n\n, • TOGAF or equivalent architecture certification.\n, • Certifications/exposure to Microsoft Fabric, Databricks, Snowflake, or similar enterprise data platforms.\n, • Experience with Data Mesh or domain-oriented data product operating models.\n, • Familiarity with governance platforms: Collibra, Informatica, etc.\n, • Experience working with global/offshore teams.\n, • Understanding of GDPR, IFRS 17, Solvency II or other regulatory frameworks.\n, • Experience setting up and running design authorities.\n, • Exposure to both waterfall and agile environments.\nWhat's on offer\n\n, • £90,000 - £110,000 base salary + bonus + benefits.\n, • Hybrid working in London, with client-site engagement as needed.\n, • A career in a consultancy that values impact, integrity, inclusion, collaboration and leadership.\n, • Opportunities to shape solutions across some of the most complex and impactful data transformations in the UK insurance market.\n\n \n

International Senior Manager - Underwriting OperationsLondon | HybridAn exciting opportunity has arisen to join a growing international insurer in a newly created leadership role within Underwriting Operations. Working closely with Underwriting, Technology and Operations teams across the UK and US, you'll lead the operational delivery of new MGA partnerships from due diligence through onboarding and renewal, while driving continuous improvement across underwriting processes and systems. Key Responsibilities Lead operational due diligence and onboarding for new MGA programmes. Manage programme implementation through to go-live. Coordinate cross-functional teams across Underwriting, Finance, Claims, Legal and Technology. Oversee binder renewals and operational governance. Enhance underwriting systems, reporting and operational processes. Build strong relationships with MGAs and key stakeholders. You'll have: Strong London Market insurance operations experience. Delegated Authority or MGA expertise. Proven project management and stakeholder management skills. Experience improving operational processes and implementing change. * Excellent organisational and communication skills. This is an outstanding opportunity to join an ambitious business where you'll play a pivotal role in shaping underwriting operations within a fast-growing international platform.

\n\n • HR officer\n, • Full-time – All year round\n, • Sept 26\n, • Wandsworth Secondary School\n\n We are currently working with a secondary school in Wandsworth who are looking for a HR Officer to join their school on a full-time basis from September 2026. \n The Role \n You will be responsible for providing support in the various human resources and functions, which include recruitment, staffing, policies and procedures, performance monitoring and payroll processing. This opportunity will suit someone who is passionate about HR and highly organised. Ideally, you will have knowledge of various HR functions. The school want to see a committed and approachable individual. \n Key Duties: \n\n • Key link to the principal for staff recruitment, maintenance of Personnel information (Arbor), HR operational procedures, i.e., sickness absence recording and monitoring for whole staff body\n, • To perform all payroll administration on payroll portal including monthly checking of report and submitting staff additional hours claims to third party provider deadlines.\n, • To administer the whole recruitment process following Safer Recruiting guidelines including placing advertisements, circulating recruitment packs, organising the interview timetable and compiling interview packs\n, • Conduct all new starter recruitment checks and compliance ahead of start dates and following up on missing information with individual or third parties\n, • Issue Offer Letters and Contracts as agreed by Interview Panel Lead and associated employment documentation.\n, • Organise for new starters to have an induction and where appropriate ensure that probation meeting plans are in place and all administrative documentation are available and subsequently filed appropriately. On-going support should also be given in terms of reminders to line managers.\n, • Under instruction from the principal, to administer any contract changes i.e. change of role, change of hours/working pattern ensuring that individual’s personnel record reflect this accordingly.\n, • Under the guidance of the SBM Provide advice and start to end support to line managers, SLT and Principals on all HR issues including but not limited to: TUPE, grievances, disciplinary cases, dismissals, redundancies, maternity/paternity conditions, contractual and job description changes, sickness absence management and capability procedures\n, • Supporting the development and implementation of HR initiatives and systems\n, • Providing advice on new policies and procedures\n, • To make effective use of relevant ICT software to log information ensuring that staff records are kept up to date.\n\n \n\n • Providing support to line managers who administer sickness absence meetings and manage accurate absence records and produce reports as required for individual and whole school monitoring.\n, • To ensure that the Single Central Record (SCR) is maintained by updating when required and to produce regular reports to be reviewed and signed by designated key personnel so as can be available for inspection by SLT, Governors, Ofsted\n, • Work with the Data Manager to ensure that the annual School Workforce Return (SWR) is accurate for staff and uploaded within the required timeframe.\n, • To provide minute taking services as appropriate for meetings, disciplinary hearings and maintain confidentially at all times.\n, • To assist with the management of all visitor’s entry and exit procedures, as required to comply with safe guarding.\n, • To keep up to date with changing school information and maintaining key information for reference as necessary\n\n About The School \n The school in Wandsworth is a popular secondary school within the area and has extremely ambitious headteacher who is on a mission for the school to be recognised and one of the best in the country. The school’s ethos is all about ambition, perseverance and unity within the school and the local community. \n It is a very popular, multi-cultural school who put equality, safeguarding and inclusion at the heart of its ethos. \n They are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The successful applicant will be subject to pre-employment checks including an enhanced DBS check. \n \n \n We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.\n

Job Title: Corporate Tax Assistant Manager - Film & TV \n Location: City of London - hybrid working model \n Salary: £55,000 - £62,000 + benefits package! \n \n The Role: \n I have a unique and exciting opportunity to join a fast-growing tax group that handles the corporate tax aspects of the firm's (FTV) clients. The successful candidate will be responsible for managing a diverse client portfolio, encompassing the delivery of creative sector tax claims, corporate tax compliance and advisory services. This is a challenging and interesting client-facing role, which will include exposure to a range of both UK and international clients. The role responsibilities will include: \n\n • Responsibility for the efficient delivery of the tax compliance process including tax credit claims and tax accounting.\n, • Detailed technical research and responding to ad-hoc technical queries from clients and other teams;\n, • Helping to identify advisory opportunities within the allocated client portfolio;\n, • Supervising, mentoring, and reviewing the work of junior team members;\n, • Advising on a range of technical areas such as complex capital allowances claims, R&D tax relief, transfer pricing, Substantial Shareholdings Exemption, Controlled Foreign Companies, Corporate Interest Restriction, Withholding Tax and Double Taxation Relief, with the support of specialist colleagues where required.\n\n The Individual: \n\n • Experience of working with clients in the F&TV Sector is not essential however an interest in this industry would be preferable.\n, • The role would suit an ACA/CTA qualified individual with experience in corporation tax.\n, • Strong UK tax technical skills\n, • Ability to analyse tax technical queries and provide robust advice and solutions\n, • Project management skills, with the ability to plan and prioritise work, meet deadlines and monitor budgets\n, • Responsibility for the delivery and quality of work\n, • Excellent communication skills\n, • A clear client focus with a commitment to building strong client relationships\n, • Ability to work collaboratively in different teams\n, • Coaching and mentoring skills to develop other team members.\n

The liability manager for this company is a diehard Manchester United fan – what more encouragement do you need to apply?? And if football isn’t your thing, then he’s a generally a great guy and a good manager. He’s looking for a liability adjuster to join his expanding team to handle EL & PL injury and TPPD damage claims on a cradle to grave and investigate only basis. Working from home and covering North London and Home Counties, you’ll get a great profile of work and a great manager. We are ideally seeking someone with a minimum 2 years' Liability Adjusting experience; someone energetic, dynamic & ambitious. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD-112. JA Ref: 517468. For all other vacancies, take a look at our website - exchange-street.co.uk

Your new companyA leading forensic accounting and disputes practice is seeking an experienced Forensic Accounting Manager to join its growing team in London. This is an excellent opportunity for a qualified accountant with a strong background in dispute advisory, litigation support, investigations, and expert witness assignments to work on high-profile and complex cases across a broad range of industries.Your new roleWorking closely with the firm's Partners and expert witnesses, you will manage a diverse portfolio of forensic assignments, supporting clients, legal teams, funders and tribunals on complex accounting, financial and valuation issues.You will be involved in matters including: \n\n • Commercial litigation and arbitration.\n, • Shareholder and partnership disputes.\n, • Business and share valuations.\n, • M&A and post-acquisition disputes.\n, • Breach of contract and loss of profit claims.\n, • Investment treaty and international arbitration matters.\n, • Expert determinations and independent expert appointments.\n, • Damages assessments and financial loss quantification\n\n What you'll need to succeed \n\n • ACA, ACCA or equivalent professional qualification.\n, • Strong experience within forensic accounting, disputes, litigation support or valuation services.\n, • Experience quantifying financial losses and preparing evidence for contentious matters.\n, • Excellent financial modelling, analytical and investigative skills.\n, • Strong report writing and communication abilities.\n\n What you'll get in returnIn return, you will receive a competitive salary along with benefits. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a Block manager with approx. 3-5 years of block management experience If so, this role is for you. \n An opportunity has arisen for a Senior Block Manager / Property Manager to join a well-established property management organisation specialising in delivering professional block management services for residential developments. \n As a Senior Block Manager / Property Manager, you will manage a portfolio of residential blocks, maintain strong client relationships while overseeing property compliance, maintenance, and service charge responsibilities. \n This full-time role offers salary range of £35,000 - £45,000 and benefits. \n You will be responsible for: \n\n • Acting as the main point of contact for freeholders, Resident Management Company (RMC) directors, and leaseholders, ensuring professional and proactive communication.\n, • Carrying out regular site inspections and identifying maintenance requirements or areas for improvement.\n, • Preparing service charge budgets and monitoring financial performance alongside internal teams.\n, • Managing reactive maintenance requests, contractor performance, and ensuring value for money.\n, • Coordinating Section 20 consultation processes for major works projects.\n, • Working with contractors, surveyors, and internal teams to ensure projects are delivered effectively.\n, • Maintaining accurate records of maintenance activities, compliance documentation, and client communications.\n, • Supporting junior team members and assisting senior management when required.\n\n What we are looking for: \n Essential: \n\n • Previously worked as a Residential Block Manager, Property Manager, Block Manager, Portfolio Manager, Estate Manager, Leasehold Manager or in a similar role.\n, • Approx 3-5 years of residential block management experience.\n\n\n, • Confident chairing AGM meetings and communicating with directors, freeholders, and leaseholders.\n, • Valid UK driving licence and access to your own vehicle.\n\n Desirable: \n\n • Experience in handling building insurance claims, planned maintenance programmes, and health and safety compliance.\n, • A strong understanding of leasehold legislation, including the Landlord and Tenant Act, Commonhold and Leasehold Reform Act, and Section 20 procedures.\n, • Comfortable using property management software, CRM systems, and digital tools.\n, • Membership of The Property Institute (TPI) or actively working towards it.\n\n What's on offer: \n\n • Competitive Salary\n, • Company pension scheme\n, • Casual dress code\n, • Convenient transport links\n, • Performance-related bonus opportunities\n, • Support towards professional development and relevant qualifications\n, • Career progression opportunities within property management\n\n This is an excellent opportunity for a Block Manager to make a real impact, manage a diverse portfolio, and progress within a supportive property management environment. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

EXO CLAIMS RECRUITMENT are delighted to be working with a dynamic and forward-thinking Claims Management company who have exciting opportunities available for a an experienced Account Manager \n We are interested in speaking with AM's who are keen to enhance their careers and join a dynamic and fast-growing company with genuine expansion plans, which values both it's employees and clients. \n THIS IS A FULLY REMOTE BASED WORKING ROLE \n Salary: £75k to £85k plus market leading benefits \n PLEASE ONLY APPLY IF YOU HAVE PREVIOUS UK BASED (and recent - from the last 12 months) ACCOUNT MANAGEMENT EXPERIENCE \n About the role \n\n • As an Account Manager (AM), you’ll serve as the strategic partner and relationship owner for a portfolio of key customers. You will work cross-functionally to deliver optimal claims outcomes, maximize customer satisfaction, and help shape our customers’ long-term success.\n\n You’ll act as the kay part of the customer relationship — proactively identifying opportunities, solving problems, managing escalations, and driving measurable results through the lifecycle of the account. This is a high-ownership role for a customer-obsessed operator with strong communication, project management, and strategic thinking skills. \n What you'll do \n\n • Customer Relationship Management\n, • Develop and nurture deep, trust-based relationships with key stakeholders across your accounts.\n, • Act as a strategic advisor, understanding your customers’ business goals, challenges, and success criteria.\n, • Conduct regular Strategic Business Reviews (Monthly and Quarterly) to review performance, share insights, and drive continuous improvement.\n, • Stay informed on industry trends, regulations, and competitive shifts that may impact your customers.\n\n Retention & Growth \n\n • Serve as the voice of the customer internally — advocating for customer needs across Product, Claims, and Ops.\n, • Identify and drive opportunities for expansion, renewals, and upsells in partnership with Sales.\n, • Execute customer success strategies tailored to your customer segment and business priorities.\n\n Project & Outcome Ownership \n\n • Own the overall success of the account — proactively managing escalations, requests, and ongoing initiatives.\n, • Collaborate with internal teams (Claims, Onboarding, Escalation, Product, Sales) to ensure aligned delivery and communication.\n, • Surface operational or tech-related friction points, develop solutions, and champion necessary process or product improvements.\n\n Customer Journey Optimisation \n\n • Support seamless handoffs from Onboarding to post-go-live engagement.\n, • Use data and performance metrics to drive transparency, identify risks, and demonstrate value realisation.\n, • Help establish a frictionless, scalable, and advisory-driven customer experience across the CS lifecycle.\n\n Qualifications \n\n • 5+ years of experience in Insurance Account Management in preferably tech-enabled services, TPA, Insurtech, or B2B service delivery\n, • Are passionate about building strong customer partnerships and delivering measurable value\n, • Have experience running performance business reviews or executive business reviews with enterprise customers\n, • Thrive in cross-functional environments and can influence without authority\n, • Possess strong organisational and project management skills — able to juggle multiple customers and priorities\n, • Have a deep sense of accountability and ownership; you don’t let balls drop\n, • Bring curiosity and creativity to problem solving\n, • Are excited to help build — not just execute — a world-class CS function\n, • Have an understanding of the P&C Insurance industry and claims value chain (a plus)\n\n This is a unique opportunity to join a forward-thinking company with a great working culture which is in a real phase of growth. This is a role you can really make your own. \n Please apply TODAY!

We are on the hunt for a field based Claims Executive who will have responsibility for focusing on mid-market client claims for all client segments within their specified area of the business. You will also be responsible for managing the claims efficiently and effectively, however helping clients analysing claims data providing forecast and risk management oversight, interpreting trends, navigate complex loss, and strengthen the offering of our total commitment to each of our clients and colleagues, being client-centric and collaborative. Acting as the key conduit between clients and broking teams, TPAs and insurers ensure effective management of claims, where the role is highly client-facing. \n These roles are required to cover the following geographical areas, where the majority of the role will be based- Scotland and NI North West, Central, and the South East of England. \n Main responsibilities \n · The primary focus of this role is to Focus on large client management in the mid market proposition for all client types, maintaining all the required standards of our claims service delivery by adhering to Group Procedures for claims as set out in both the Claims Operational Procedures Manual and Acturis Best Practice Guide \n · Claims and incident analysis of client claims data for Claims defensibility, risk management assistance \n · Reviewing and analysing similar industry trends to proactively focus clients with preventative measures \n · To be proactive in the arrangement and management of regular client claim review meetings, and attend such meetings fully prepared and produce accurate up to date claims MI for the purpose of such meetings \n · Support the Account Executive and broking teams, in person/virtually as required, at renewal meetings, new business/prospect meetings and when required, and be their technical referral point \n · Produce Claims information and reports for client renewals and claims reviews, in good time and within specified deadlines \n · Collaborate with colleagues in both broking and new business teams to ensure the provision of superior quality claims data, provision of our claims proposition to both existing clients and any prospective clients, driving for excellent client retention and supporting new business wins \n · Ensure all claims details are recorded accurately and in accordance with procedural guides on the relevant PAS system \n · Proactively deal with all claims, and promptly alert your line manager, conduct colleagues to any complaints, conflicts of interest, and Errors & Omissions (E&Os), in line with Group Policy and procedures reaching out to our Complex claims leader where appropriate \n \n What are we looking for? \n · Broad Technical knowledge of all general classes of insurance, with the ability to read, understand & interpret policy wordings and explain cover to clients & colleagues alike. \n · Confident to challenge insurers on the interpretation of their own policies and apply it to claims, involving the Complex Claims leader for awareness should escalation be required. \n · Able to present and host client face to face reviews, analyse claims data, spot trends and advise clients based on their claims performance, past, present & future. \n · Strong interpersonal and communication skills across a scaled and multiple site Claims function \n · Ability to manage expectations in a professional manner. \n · Able to liaise with external and internal legal counsel to interpret their advice for our clients \n · A robust understanding of business processes and performance levers \n · Strong understanding of the internal and external Claims function, company performance, market intelligence, business drivers, etc \n · Stakeholder management and strong communicator, including negotiation, contracting, consultancy, facilitation, influencing, presentation and communication skills \n \n So, what are you waiting for? Apply today and one of our team will be in touch \n #AIB \n #LI-EM1 \n #LI-Remote \n INDX3 \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Your new companyA forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services.Your new roleAs Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include:>Leading on the investigation and management of disrepair and Environmental Protection Act claims>Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assuranceYou will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk.What you'll need to succeedTo be successful in this role, you will bring:>Strong experience in housing repairs, maintenance or disrepair management>Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent)What you'll get in return>£55,323 to £57,402 per annum>Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunitiesWhat you need to do nowThis campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join AX where our people and purpose drive us forwardAt AX, we’re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We’re a team that values care, quality, and customer satisfaction. You’ll be part of a supportive environment where your work is appreciated, and your development is encouraged. What you’ll be doingAs an Executive Driver, you’ll be responsible for the safe, timely delivery and collection of vehicles, ensuring a seamless and professional experience for our customers. You’ll represent AX with pride, delivering exceptional service and maintaining our fleet to the highest standards.Key responsibilities\n\n • conduct pre-delivery vehicle checks, including condition, mileage, and basic maintenance (oil, fluids, tyres, etc.)\n, • deliver and collect vehicles on schedule, ensuring all paperwork is completed accurately\n, • demonstrate vehicle features and controls to customers, ensuring they feel confident and informed\n, • travel independently between jobs, using public transport when necessary\n, • report any vehicle condition issues or concerns about roadworthiness to your Line Manager\n, • maintain a professional appearance and represent AX with courtesy and care\n, • log and hand in any lost property found in vehicles.\nWhat you’ll bring\n\n, • proven experience in a similar driving or vehicle delivery role\n, • a valid UK driving licence\n, • confidence driving a variety of vehicles, including prestige models\n, • general knowledge of vehicle makes, models, and controls\n, • basic understanding of car maintenance\n, • high attention to detail and a commitment to keeping vehicles in pristine condition\n, • a safe, responsible, and courteous driving style\n, • strong communication skills and the ability to explain vehicle features and complete paperwork clearly\nWhat we offer\n\n, • Salary of £26,400\n, • 22 days holiday (plus bank holidays), rising to 27 with service\n, • Workplace pension scheme\n, • Bupa Private Healthcare (optional)\n, • Life Assurance (4x salary)\n, • Employee Assistance Programme and wellbeing tools\n, • Retail discounts and savings\n, • Ongoing professional development and career growth opportunities\n, • One charity/volunteering day off per year.\nWellbeing, diversity and InclusionFor the third year in a row, we are proud to share that we’ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you’re excited about this opportunity, we’d love to hear from you. You might be just who we’re looking for.

Health and Safety Manager - Excellent package including company car.\n We are recruiting on behalf of our client, a leading FMCG food manufacturing company, for an experienced Health and Safety Manager with Environment experience. This is an excellent opportunity to join a growing organisation committed to building a strong quality and food safety culture while driving environmental sustainability initiatives. \n The successful candidate will be responsible for the aspects of the company listed in responsibilities, ensuring that each element is well managed, understood and reported both within the organisation and to outside interested parties. \n Due to the location of this role, you must be a car driver. \n Key Responsibilities - Health and Safety Manager \n\n • Ensure compliance with all health and safety regulations including PUWER, Working at Height, Confined Space, Legionella, DSEAR, Fire Safety, and Manual Handling\n, • Act as main point of contact for regulatory authorities (HSE, Fire Authority)\n, • Lead company and site H&S meetings, ensuring action completion\n, • Own and manage the risk assessment programme\n, • Investigate accidents, incidents, and near misses, implementing corrective actions\n, • Coordinate accident reporting and RIDDOR submissions\n, • Manage insurance company compliance requirements including Written Schemes\n, • Conduct safety management system audits across all business areas\n\n Health Management: \n\n • Support HR with health surveillance identification based on risk assessments\n, • Manage occupational health clinics and maintain accurate records\n, • Assist with individual health capability assessments for job roles\n, • Regularly audit facilities to ensure health risks are properly managed\n, • Support claims management through proper accident investigation\n\n Environmental Management: \n\n • Monitor, record and report on energy usage across sites\n, • Coordinate energy reduction improvement programmes\n, • Maintain company environmental reporting (statutory and corporate)\n, • Participate in Sustainability Team initiatives\n, • Develop and improve Environmental Management Systems\n\n Person specification and experience: \n\n • Manufacturing background in FMCG or similar industry\n, • Experience in food manufacturing or managing similar industrial risks e.g. PUWER, DSEAR, COSHH, Manual Handling etc.)\n, • NEBOSH Diploma with professional body membership (IOSH/IEMA preferred). Ideally chartered status or working towards.\n, • 5+ years in senior safety management role with SHE responsibilities\n, • Strong knowledge of key safety legislation and main industrial hazards\n, • Experience developing Safety and Environmental Management Systems (ISO45001/ISO14001)\n, • Experience working with external authorities (HSE, EHO)\n, • Training and mentoring experience\n, • Flexible approach to working hours to support 24/7 operations\n, • Knowledge of environmental improvements and commercial aspects (ESOS/CCL)\n, • Experience with sustainability targets (Net Zero, Waste Reporting)\n, • Environmental permitting knowledge\n, • Strong communication skills at all levels\n, • Team player with pragmatic yet structured approach\n\n Company Benefits: \n\n • Holidays: 25 days (increasing to 28 days with service).\n, • Car Allowance\n, • Additional Leave: Up to 10 extra days for long service milestones.\n, • Pension: Group personal pension with 4% company contribution.\n, • Life Cover: 3 x salary paid to your nominated beneficiary.\n, • Maternity Pay: Occupational maternity pay plus SMP.\n, • Accident Cover: Disability compensation payment.\n, • Health & Wellbeing: BUPA & BUPA cash plan (individual or family).\n, • Recognition: Employee Star Award.\n, • Lunches & Drinks: Free lunch every day (valued at £700) + free drinks.\n, • Social: Heavily subsidised sports & social events + annual company BBQ.\n\n \n Additional Notes for Health and Safety Manager: \n Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. \n Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter. \n

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. \n We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. \n Main Purpose of Job: \n\n • To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures.\n, • To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements.\n\n Individual Key Objectives: \n\n • To check and raise retail pro-forma invoices for quotation and passing to the customer.\n, • To co-ordinate the closing of purchase order numbers.\n, • To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs).\n, • To raise warranty and PFL credit notes for customer accounts.\n, • To investigate and resolve CCM queries for warranty and PFL accounts.\n, • To carry out warranty and PFL risk assessments on claims submitted.\n, • Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours.\n, • To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL.\n, • To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager.\n, • To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing.\n, • To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements.\n, • To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements.\n, • To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department.\n, • To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge.\n, • On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham.\n, • To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action\n\n Hours: \n 8:00-17:30 \n \n At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:

New Vacancy - Operations Manager (Claims)Lloyd's InsurerLondon / Birmingham / Worthing \n I am currently partnered with a leading Insurer who are seeking an Operations Manager to join their Claims Operations function. \n This role will be varied including but not limited to; client relationship/management, operational data governance, FNOL claims oversight and management, general facilities & office management. \n My client is seeking an operational professional with a claims background, handling & operational. Someone with TPA experience would be very beneficial, as well as supplier management. \n \n Key Responsibilities \n As Operations Manager, you'll have responsibility for overseeing a number of key operational areas, ensuring high standards of service delivery, governance and performance. \n Your responsibilities will include: Panel Solicitor & Supplier Management\n You'll take ownership of strategic relationships with panel solicitors and other key suppliers, ensuring contractual and service expectations are consistently met. \n This will include: \n\n • Managing strategic supplier relationships and contractual governance.\n, • Monitoring performance against agreed SLAs, KPIs and contractual obligations.\n, • Identifying service issues and driving appropriate remediation.\n, • Working with panel firms to deliver continuous improvement and enhance service quality, efficiency and customer outcomes.\n, • Producing and presenting management information and performance reporting.\n, • Acting as the key escalation point for operational issues and supplier concerns.\n, • Supporting internal and external audits and ensuring findings are addressed within agreed timescales.\nData Governance & Privacy\n You'll also play a key role in supporting data governance and privacy activities across Operations. \n Responsibilities will include: \n\n • Leading First Line data governance activity within Operations.\n, • Maintaining data flow maps and supporting data protection assessments.\n, • Assisting with remediation activity where required.\n, • Supporting the investigation and resolution of data breaches and data-related incidents.\n, • Ensuring operational processes remain aligned with relevant data protection and governance requirements.\nFirst Notification of Loss (FNOL)\n A key element of the role will be the operational oversight of the FNOL function, ensuring service levels, quality standards and customer outcomes are consistently achieved. \n You'll be responsible for: \n\n • Overseeing day-to-day operational performance across FNOL.\n, • Monitoring agreed service levels and quality standards.\n, • Analysing and reporting SLA breaches and operational incidents to senior leadership.\n, • Producing and reviewing MI to identify trends, risks and opportunities for improvement.\n, • Ensuring operational risks and control weaknesses are appropriately identified, managed and remediated.\n, • Supporting audit activity and ensuring findings are addressed effectively.\nFacilities & General Operations\n The role also has responsibility for wider business operations and facilities across the organisation's UK offices. \n This will include: \n\n • Leading facilities management across UK office locations.\n, • Ensuring safe, compliant and effective working environments.\n, • Maintaining compliance with relevant Health & Safety legislation, policies and regulatory requirements.\n, • Overseeing office managers and Health & Safety resources.\n, • Managing building maintenance, facilities and wider business support services.\n, • Ensuring annual Health & Safety, fire risk and workplace assessments are completed.\n, • Tracking actions through to successful completion.\n, • Maintaining appropriate first aid and fire warden coverage across all locations.\n, • Ensuring relevant training and certifications remain current.\nChange & Continuous Improvement\n You'll work closely with Change and Project teams, supporting strategic initiatives and wider organisational change programmes. \n You'll also be expected to: \n\n • Identify opportunities to improve operational efficiency and effectiveness.\n, • Lead continuous improvement initiatives across the function.\n, • Strengthen processes, controls and service delivery.\n, • Support the implementation of operational change.\n, • Identify and mitigate operational risks.\n, • Promote a culture of continuous improvement across the wider operations team.\n