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Regional Major Loss Manager - Salary Competitive You’ll be joining Aviva’s Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high‑quality outcomes across the region. A bit about the job You’ll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. You’ll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. You’ll build capability across the region by coaching, developing, and supporting your team. You’ll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working. Skills and experience we’re looking for Experience in a managerial role leading a team within a specialist claims area. Experience handling complex property claims, ideally including losses exceeding £100,000. Strong understanding of building practices and regulations linked to reinstatement work. Ability to plan, prioritise, multi‑task, and deliver within agreed timeframes. Excellent communication skills, with proven experience coaching and mentoring others. What you’ll get for this role Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive depending on location, skills, experience, and qualifications Bonus opportunity – 10% (actual amount depends on your performance and Aviva’s) Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in 29 days’ holiday plus bank holidays, with the option to buy or sell up to 5 days Aviva‑funded Private Medical Benefit, giving you access to expert support when needed Up to 40% discount on Aviva products, plus discounts with other retailers Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus the Save As You Earn scheme Brilliantly supportive policies, including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously, with lots of support and tools available Take a look here to learn more. You can also use our calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We also consider all types of flexible working, including part‑time and job‑shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working – spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together. To find out more about working at Aviva, take a look here. Ready to apply? We’d love you to submit your application online. If you need an alternative method of applying or support during the process, please email martin.toth@aviva.com

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... \n Resident Liaison and Repairs Lead \n\n • Full time - 35 hours per week\n, • 12-month fixed term contract\n, • Office Location: Croydon\n, • Patch Area: Croydon, Sutton & Bromley\n, • Hybrid working (1-4 days onsite and in the office, dependant on business requirements)\n, • Salary - £45,980 P.A.\n, • Reports to: Repairs Manager \n, • Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more.\n, • Interviews: Tuesday 25 August\n, • Advert Closing: Sunday 16 Aug @ 23:59\n\n We are looking for: \n A resident-focused and experienced Resident Liaison and Repairs Lead to join our Property Services team. \n You will act as the key link between residents, contractors, and internal teams, ensuring residents are kept informed, supported, and satisfied throughout repairs, maintenance, and improvement works. \n This role will have a particular focus on managing sensitive cases, including damp and mould, disrepair claims, and ensuring compliance with Awaab’s Law. You will play an important role in delivering a responsive repairs service, supporting vulnerable residents, and helping to improve resident experience. \n Essential requirements \n\n • Strong understanding of damp and mould issues, housing standards, and resident safety\n, • Experience working within a housing repairs environment\n, • Knowledge of Awaab’s Law, Housing Health and Safety Rating System (HHSRS), and disrepair processes\n, • Excellent communication skills with the ability to manage sensitive conversations\n, • Strong organisational and case management skills\n, • Ability to manage your own workload, prioritise tasks, and meet deadlines\n, • Good IT skills and experience maintaining accurate records\n, • Basic DBS check\n, • Full UK Driving Licence (own vehicle preferred)\n\n What you’ll bring to ccha \n You will bring a customer-focused and empathetic approach, with the ability to build positive relationships with residents, contractors, and colleagues. \n You will be confident managing challenging situations, coordinating repairs cases, and ensuring actions are progressed effectively. You will have excellent attention to detail and a commitment to compliance, accountability, and delivering high-quality services. \n You will also be a collaborative team player who is adaptable, resilient, and committed to making a positive difference for our residents. \n Key skills \n\n • Resident engagement and communication\n, • Repairs and maintenance coordination\n, • Damp and mould case management\n, • Disrepair case management\n, • Contractor management\n, • Complaint handling\n, • Compliance monitoring and reporting\n, • Problem solving and decision making \n\n About us \n Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across three London Boroughs: Croydon, Sutton and Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring our residents are happy and safe in their homes. \n If you’re interested, please apply via where the full job description can be found. Please apply for this role through the ccha website to complete an application to be considered. \n Please note, correspondence regarding your application form will come from either or . \n Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact .

Your new companyA forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services.Your new roleAs Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include:>Leading on the investigation and management of disrepair and Environmental Protection Act claims>Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assuranceYou will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk.What you'll need to succeedTo be successful in this role, you will bring:>Strong experience in housing repairs, maintenance or disrepair management>Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent)What you'll get in return>£55,323 to £57,402 per annum>Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunitiesWhat you need to do nowThis campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location:Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. \n A day includes: \n Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes.This job is a good fit for you if: \n You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: \n Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. \n Here's what's in it for you: \n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re

Location: Mitcham \n \n \n We’re seeking an experienced Contract Manager to take overall responsibility for the delivery of multiple construction projects. You will manage all aspects of the contract, from planning and resourcing to financial control, client liaison, and team leadership, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. This is a pivotal role where your leadership, technical knowledge, and commercial expertise will directly influence the success of our projects and teams \n \n \n Key Responsibilities \n\n • Manage multiple contracts to achieve financial, safety, quality, and environmental targets\n, • Oversee pre-contract planning, programming, and resourcing\n, • Approve and issue orders, instructions, contracts, subcontracts, and procure materials/plant\n, • Provide technical, contractual, and legal guidance to project teams\n, • Monitor contract finances, manage variations, claims, and final accounts\n, • Maintain accurate contract records, CRM databases, and project documentation\n, • Liaise, negotiate, and maintain strong relationships with clients, consultants, subcontractors, and stakeholders\n, • Support HR and training activities, including recruitment, onboarding, performance management, and development of staff and operatives\n, • Delegate effectively to engineering and contract teams, providing coaching, guidance, and motivation\n, • Promote innovation, value engineering, and sustainability initiatives\n, • Ensure compliance with company SHEQ procedures, health & safety regulations, and social value goals\n\n \n Knowledge \n\n • Strong understanding of current contract forms (NEC / JCT), CDM Regulations, employment legislation, and SHEQ procedures\n\n Skills & Abilities \n\n • Excellent planning, programming, and organisational skills\n, • Strong financial acumen and experience managing budgets\n, • Confident written and verbal communication skills\n, • Leadership and team management experience, with the ability to develop operatives and contracts teams\n, • Proficiency in Microsoft Office and collaborative working\n\n Experience \n Significant experience managing multiple construction contracts independently \n\n • Proven track record of delivering projects safely, on time, and within budgets\n\n Qualifications \n\n • SMSTS and CSCS Card\n, • Degree / NVQ Level 5 in Civil Engineering, Construction Management, or related discipline (achieved or working towards)\n, • Professional membership (MICE / CEng, MCIOB, ICorr / MiCorr) desirable or in progress\n, • Full UK driver’s license\n\n \n What we offer \n\n • Opportunity to lead high-profile civil engineering projects\n, • A supportive and safety-focused working environment\n, • Career progression and professional development opportunities\n, • Private Pension Plan, with employer contribution matching of up to 7%\n, • 26 days Annual Leave, plus Bank Holidays\n, • Additional 3 days paid leave per annum to participate in community projects\n, • Private Health Care Scheme\n, • Health Assured: Employee Assistance Programme\n, • Life Assurance Scheme\n, • Continuous Training & Development\n, • Professional Membership Subscription\n, • Cycle to Work Scheme\n, • Eye Care Vouchers\n, • Evening Class / Hobby Allowance\n, • Employee Referral Scheme\n\n

Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: >Leading on the investigation and management of disrepair and Environmental Protection Act claims>Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: >Strong experience in housing repairs, maintenance or disrepair management>Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return >£55,323 to £57,402 per annum>Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

The Residential Management department delivers a property management service to a portfolio of rental properties owned by the Howard de Walden Estate, varying in size from studio flats to large period townhouses. The service is in accordance with the RICS Code of Practice, current legislation, and the standard operating procedures of the company.There are four portfolios that comprise the Companys property assets. The Residential Manager will manager a portfolio of properties in conjunction with the portfolios Asset Manager, Commercial Portfolio Manager and Facilities Manager, managing the customer/tenant relationships, move ins/outs, coordinating services, repairs and statutory compliance. In some properties, if not mixed use, this role will have management responsibility for the whole building. Additionally, the Residential Manager will devise and oversee small refurbishments with accountability for budgets and gross to net performance.Tenant Management • Manage customers/tenants through the life-cycle of their tenancy following hand-off from the Lettings department: check-in process, conduct meet and greet, day to day management, ownership of documentation relating to vacation (Section 8, where applicable), check-out and dilapidations process., • Ensure provision of compliance documents to tenant (Gas CP12s, Smoke Detectors, Electrical Testing Certification, EPCs), • Carry out property inspections, manage any issues and record property conditions on Property Management database., • Deliver best-in-class service to customers, measurable by externally conducted, annual customer satisfaction surveys. Operations Management, • Day to day management of a property portfolio including: reactive maintenance, planned maintenance, health and safety management, refurbishment management, negotiations for disrepair claims, reduction of void periods & arrears management., • Coordinate the process of works/refurbishment with contractors during voids and constantly seek to improve void turnaround times to protect revenue and complete pre-tenancy checks prior to new tenancy commencement., • Work with internal and external stakeholders, in line with HdWEs sustainability objectives, to improve efficiency and work towards removal of gas from all properties by 2040., • Review and ensure invoices are correctly allocated and authorised accordingly within defined timescales along with inspecting a percentage of works to ensure they have been satisfactorily completed., • Approve work orders and payables., • Liaise with colleagues in the Lettings and Renewals departments to ensure renewals are actioned in a timely manner, assist in chasing renewal documentation and ensure diary management is completed to meet legislation., • Liaise with Lettings and Renewals departments on void properties and deliver refurbished / refreshed void properties to tight timescales., • Liaise with the Finance department to manage arrears and diary management of renewals and new lets., • Maintain property management databases, including MRI & D365., • Work with the Projects department for any PPM works or other works that may impact tenants in the same or neighbouring buildings and liaise and communicate with all tenants before and during the works., • Any other duties as and when required Financial/KPI Reporting, • Prepare monthly, quarterly and annual financial reports., • Update & analysis of annual budgets and contribute to five year forecast exercise., • Work with the Director of Property Management to provide and deliver performance and strategic input to portfolio management, providing property knowledge and general advise when required. All of the above to be in accordance with the RICS code of practice, current legislation and the standard operating procedures of the company., • At least two years experience working in the residential property industry as an Assured Shorthold Tenancy Property Manager or relevant/comparable experience in residential property industry., • Educated to A Level or equivalent., • IRPM qualification or ARLA preferred., • Knowledge and understanding of Renters Rights Act 2026, Selective Licencing, Housing/Rent Acts Legislation including S.20 works., • Knowledge and previous experience of Residential Property Repair and Construction., • Health and Safety legislation knowledge and understanding., • Excellent customer service skills., • Proficiency in Microsoft Office suite packages and Real Estate software packages., • Strong management and organisational skills., • Ability to develop and maintain relationships with other members of the cross-functional team and with members of the organisation outside of the Residential department., • Excellent listening, written and oral communication skills. Ability to make persuasive arguments; reflect the appropriate sense of urgency; and, determine the appropriate business partners to resolve problems and share information., • 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure., • Private medical insurance with Bupa., • Defined contribution pension scheme with 12.5% employer contributions.., • Life assurance at 7x salary., • Group Income Protection Scheme., • Interest free season ticket loan., • Employee Assistance Programme (EAP) and wellbeing app, • Cycle to work scheme., • Onsite gym with 7 weekly classes and 2 Wattbikes., • Regular staff socials and an annual company away day., • Free fruit and breakfast cereals., • Hybrid working arrangements 155 days in the office per year with minimum of 2 days (not fixed) per week in the office., • Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period)., • Volunteering opportunities aligned with the HdWE Community Investment Programme.

Posted 07 Jul 2026 About the Roles We are looking for three exceptional Senior Product Marketing Managers, each responsible for leading the commercial success of a core product portfolio at Tropic: Skincare; Makeup, Tanning & Sun Care; and Body Care & Wellness. This is a rare opportunity for a highly strategic, commercially savvy and beauty-obsessed marketer to partner closely with the Product Development Manager for their category and act as their senior marketing counterpart, shaping how products are developed, positioned, launched and grown. Within Product Development, each category is led by a dedicated Product Development Manager. This role acts as the marketing counterpart to that person, helping turn product innovation into category growth. You will be responsible for shaping the story, launch strategy, education, advocacy and commercial performance of your category, ensuring every product has a clear role in the portfolio and the strongest possible chance of success in market. You will be involved from early concept through to launch, helping shape what gets made and how it succeeds in market. This is not a traditional campaign execution role. It is a commercially accountable category leadership role. Success in this role will be measured through category sales growth, launch performance, product contribution and margin improvement. For the right person, this is a rare chance to work closely with Founder Susie and Product Development to shape exceptional products from concept to commercial success. Key Responsibilities Category Growth & Commercial Performance • Own the product marketing strategy for your category, with clear accountability for category sales growth, product performance and margin improvement, • Partner closely with the Product Development Manager to refine product strategy, portfolio priorities and growth opportunities, • Identify opportunities across hero products, whitespace, repromoted, pricing, bundling, gifting, cross-sell and portfolio mix, • Support product refinements and portfolio optimisation where needed, • Use performance data, consumer insight and market context to improve decision-making and drive better outcomes Strategic Partnership with Product Development • Work alongside the Product Development Manager from concept through to launch and optimisation, • Bring the consumer, brand and commercial lens into product development from the outset, • Contribute to proposition development, pricing, pack architecture and portfolio logic, • Be actively involved in product testing and development sign‑off to ensure a best‑in‑class standard Product Positioning & Storytelling • Develop compelling, differentiated and conversion‑focused product stories for both new and existing products, • Translate technical product truth into clear, persuasive consumer messaging, • Build narratives that explain who the product is for, why it matters and why Tropic is uniquely placed to win, • Bring a strong understanding of beauty consumer behaviour and category trends into every brief and launch Launch & Go‑To‑Market Leadership • Lead the go‑to‑market strategy for all launches within your category, • Build launch narratives, messaging hierarchies and reasons to believe, • Brief and align cross‑functional teams across Creative, Content, PR, Social, Digital, CRM, Education and Commercial, • Ensure launches are fully supported across all channels, • Partner with PR and influencer teams to drive advocacy, relevance and external buzz, • Own product asset direction, ensuring all visuals maximise desirability and conversion, • Create clear, compelling and highly sellable product education materials, • Equip Ambassadors with the language, confidence and product understanding to sell effectively, • Develop launch toolkits, product guides and comparison materials, • Translate complexity into clear, compelling selling language, • Take responsibility for the full health of the category, not just NPD, • Ensure hero products, core lines and underleveraged products are marketed effectively, • Identify opportunities to refresh, reposition or rationalise products, • Support decisions around discontinuation, renovation and relaunch, • Ensure the portfolio remains clear, competitive and commercially strong What We’re Looking For • Significant experience in product marketing, brand marketing or category marketing within beauty, • Proven track record of launching products that delivered strong commercial results, • Experience influencing product proposition and go‑to‑market strategy, • Strong understanding of the product lifecycle, • Experience working cross‑functionally with key teams, • Strong commercial instinct and understanding of what drives product success Skills & Capabilities • Exceptional product storytelling and messaging ability, • Strong grasp of consumer psychology and what drives purchase, • Commercially sharp, with strong instinct for sales, profitability and category opportunity, • Strong visual taste and creative judgement, • Excellent at briefing and influencing cross‑functional teams, • Highly organised and confident managing multiple priorities in a fast‑paced environment, • Confident operating with senior stakeholders, • Deep category passion and product sensitivity Who You Are You are commercially driven, strategically strong and deeply immersed in beauty. You care about formulas, textures, claims, performance, packaging and positioning, and how they connect to commercial success. You are also: • Beauty‑obsessed and genuinely immersed in your category, • A strong storyteller with a sharp instinct for what will resonate, • Commercially aware and motivated by performance, • Entrepreneurial, proactive and full of ideas, • Hands‑on and comfortable operating at pace, • Confident, collaborative and able to influence, • Ambitious and energised by building things properly This is a role for someone who wants to build winning products and high‑performing categories. What We Offer • Employment Type:This role is offered full‑time, Monday to Friday,9am to 5pm., • Location:Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working:Enjoy a blend of office and remote working with a minimum of 3 days in the office., • Salary:Starting from £55,000 per annum, • Benefits:Hybrid working, up to 33 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance, (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and plenty of well‑being treats throughout the year., • Start Date:Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic. #J-18808-Ljbffr

Waites Recruitment Consultancy are seeking a construction contracts manager for a client in London, the role is a full time position (Hybrid) with a minimum of 3 days on site but not restricted to. Purpose of the Role The Contracts Manager plays a pivotal role in ensuring the successful delivery of all projects from concept to completion. Responsible for managing contracts, programmes, teams, compliance, finances, and client relationships, the Contracts Manager will act as the key link between the office, site, and senior management. This role safeguards my clients reputation for quality, safety, and compliance, ensuring we remain a trusted fire remediation partner and uphold our mission of “Setting the Standard.” Key Responsibilities 1. Project & Contract Management Oversee projects from pre-construction through to final handover. Review, negotiate, and administer contracts with clients, subcontractors, and suppliers. Ensure compliance with contractual terms, programme milestones, and agreed budgets. Manage variations, extensions of time, claims, and dispute resolution. Support Gateway 2 & 3 submissions, FRAEW/PAS 9980 requirements, and compliance with the Building Safety Act. 1. Programme, Planning & Delivery Develop and manage project programs (Asta Powerproject), trackers, and lookahead schedules. Ensure projects are delivered on time, to specification, and within scope. Mobilize projects effectively, ensuring early engagement with site teams and supply chain. Coordinate labor, plant, and materials to meet programme demands. 1. Financial & Commercial Oversight Work closely with the Commercial Manager to track project budgets, costs, and forecasts. Control project expenditures, identify savings opportunities, and prevent overspend. Provide accurate reporting on project financial performance and risks. 1. Leadership & Team Management Lead and motivate project managers, site managers, supervisors, and operatives. Provide mentorship and support to ensure professional development and team growth. Drive accountability across teams to deliver consistently high performance. Conduct regular team meetings, toolbox talks, and progress briefings. 1. Quality, Safety & Compliance Ensure works meet Building Safety Act requirements, golden thread principles, and my clients accreditations (ISO 9001, SSIP, Constructionline Gold). Maintain rigorous quality assurance and inspection testing plans (ITPs). Enforce HSE compliance, risk assessments, RAMS, and incident reporting protocols. Promote a “Safety First” culture across all projects. 1. Stakeholder & Client Engagement Act as one of the primary client interfaces, building strong relationships with housing associations, Tier 1 contractors, consultants, and regulatory authorities. Provide weekly progress reports, attend client meetings, and ensure transparent communication. Maintain resident and community engagement in line with Considerate Constructors Scheme. 1. Continuous Improvement & Innovation Identify and implement process improvements and efficiencies. Champion new technologies (BIM, QA software, digital site reporting). Promote sustainable and innovative construction practices. Conduct post-project reviews to capture lessons learned. Skills, Knowledge & Experience Required • Experience: 5+ years in construction management, ideally in external façade or fire remediation projects., • Technical: Strong knowledge of fire compliance (BSR, PAS 9980, FRAEW), façade systems, non-combustible cladding, decking, render, curtain walling, and balustrades., • Commercial: Contract negotiation, cost control, variations, and claims management., • Leadership: Proven ability to lead multi-disciplinary teams and manage subcontractors., • Regulatory: Understanding of CDM Regulations, Building Safety Act, and Gateway processes., • Software: Asta Powerproject, SharePoint, Excel, QA snagging tools, MS Office Suite., • Attributes: Organized, proactive, solution-oriented, value-driven, and detail-focused. Our Values Integrity & Honesty: Operate safely, systematically, and ethically. Leadership: Take ownership, drive excellence, and lead by example. Professionalism: Deliver quality, efficiency, and value. Adaptability: Embrace change and solve problems proactively. Collaboration: Build trust and strong working relationships. Fairness & Trust: Act transparently and hold ourselves accountable. APPLY NOW

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... Resident Liaison and Repairs Lead Full time - 35 hours per week 12-month fixed term contract Office Location: Croydon Patch Area: Croydon, Sutton & Bromley Hybrid working (1-4 days onsite and in the office, dependant on business requirements) Salary - £45,980 P.A. Reports to: Repairs Manager Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more. Interviews: Tuesday 25 August Advert Closing: Sunday 16 Aug @ 23:59We are looking for: A resident-focused and experienced Resident Liaison and Repairs Lead to join our Property Services team. You will act as the key link between residents, contractors, and internal teams, ensuring residents are kept informed, supported, and satisfied throughout repairs, maintenance, and improvement works. This role will have a particular focus on managing sensitive cases, including damp and mould, disrepair claims, and ensuring compliance with Awaab’s Law. You will play an important role in delivering a responsive repairs service, supporting vulnerable residents, and helping to improve resident experience. Essential requirements Strong understanding of damp and mould issues, housing standards, and resident safety Experience working within a housing repairs environment Knowledge of Awaab’s Law, Housing Health and Safety Rating System (HHSRS), and disrepair processes Excellent communication skills with the ability to manage sensitive conversations Strong organisational and case management skills Ability to manage your own workload, prioritise tasks, and meet deadlines Good IT skills and experience maintaining accurate records Basic DBS check Full UK Driving Licence (own vehicle preferred)What you’ll bring to ccha You will bring a customer-focused and empathetic approach, with the ability to build positive relationships with residents, contractors, and colleagues. You will be confident managing challenging situations, coordinating repairs cases, and ensuring actions are progressed effectively. You will have excellent attention to detail and a commitment to compliance, accountability, and delivering high-quality services. You will also be a collaborative team player who is adaptable, resilient, and committed to making a positive difference for our residents. Key skills Resident engagement and communication Repairs and maintenance coordination Damp and mould case management Disrepair case management Contractor management Complaint handling Compliance monitoring and reporting Problem solving and decision making About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across three London Boroughs: Croydon, Sutton and Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring our residents are happy and safe in their homes. If you’re interested, please apply via or . Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact

MMP Consultancy is seeking x5 highly organised Disrepair Case Officers at £300pd on behalf of a Local Authority based in south London. This is an exciting opportunity for an experienced housing professional to play a key role in protecting the Council from disrepair claims, ensuring residents receive high-quality services, and helping to resolve issues before they escalate into legal action. Candidates will be required in the office on Tuesdays and Wednesdays, with the rest of the days of the week at home. As a Disrepair Case Officer, you will manage a varied caseload, work closely with surveyors, contractors and legal services, and ensure that residents' concerns are addressed promptly and effectively. The successful candidate will be responsible for minimising the risk, incidence and cost of disrepair claims against the Council. You will act as the key point of contact for disrepair cases, managing them from initial complaint through to resolution, and representing the Council where necessary. Key Responsibilities Manage disrepair cases to minimise risk and reduce legal and financial exposure to the Council. Resolve complaints and legal threats wherever possible before they progress to litigation. Monitor case progress, costs and potential liabilities, providing regular updates and recommendations to management. Ensure high-risk cases are escalated appropriately and reported to the Repairs Team Manager. Liaise with Legal Services and supply information to meet court and procedural deadlines. Work closely with internal and external surveyors to ensure repairs are ordered and completed promptly and to the required standard. Ensure compliance with procurement procedures and relevant Council policies. Represent the Council in court proceedings when required. Provide advice and support on Stage 2 complaints, Ombudsman complaints and repairs complaints involving potential litigation. Maintain regular communication with residents, keeping them informed throughout the case process. Respond to correspondence within agreed timescales. Support colleagues across the service and provide cover where required. Promote compliance with legislation relating to data protection, health and safety, equality, diversity and financial regulations. Contribute to safeguarding responsibilities for vulnerable children and adults. Work collaboratively across departments and with external partners to achieve positive outcomes. Requirements: Good understanding of current issues affecting local authorities, ALMOs and social housing. Knowledge of housing and building legislation and current best practice. Strong working knowledge of Microsoft Office applications and housing management systems. Experience responding to complex correspondence and preparing reports. Experience managing contractors and consultants. Experience dealing directly with customers, resolving issues and providing advice in challenging situations

Waites Recruitment Consultancy are seeking a construction project manager for a client based in London on a full time basis (Based on site), a fantastic opportunity. Purpose of the Role The Projects Manager plays a pivotal role in ensuring the successful delivery of all projects from concept to completion. Responsible for, programmes, teams, compliance, onsite finances, and client relationships. The Projects Manager will act as the key link between the office, site, and senior management. This role safeguards my clients reputation for quality, safety, and compliance, ensuring we remain a trusted building safety and façade remediation partner and uphold our mission of “ENSURING EVERYONE IN THE UK HAS A SAFE PLACE TO CALL HOME”. Key Responsibilities 1. Project & Contract Management Oversee projects from pre-construction through to final handover. Ensure compliance with contractual terms, programme milestones, and agreed budgets. Manage variations, extensions of time, claims, and dispute resolution. Support FRAEW/PAS 9980 requirements, and compliance with the Building Safety Act, and ensure Golden Thread documenting correctly. 1. Programme, Planning & Delivery Develop and manage project programs (Asta Powerproject), trackers, and lookahead schedules. Ensure projects are delivered on time, to specification, and within scope. Mobilize projects effectively, ensuring early engagement with site teams and supply chain. Coordinate labour, plant, and materials to meet programme demands. 1. Financial & Commercial Oversight Work closely with the Commercial Director to track project budgets, costs, and forecasts. Control project expenditures, identify savings opportunities and prevent overspend. Provide accurate reporting on project financial performance and risks. 1. Leadership & Team Management Lead and motivate project managers, site managers, supervisors, and operatives. Provide mentorship and support to ensure professional development and team growth. Drive accountability across teams to deliver consistently high performance. Conduct regular team meetings, toolbox talks, and progress briefings. 1. Quality, Safety & Compliance Ensure works meet Building Safety Act requirements, golden thread principles, and my clients accreditations (ISO 9001, SSIP, Constructionline Gold). Maintain rigorous quality assurance and inspection testing plans (ITPs). Enforce HSE compliance, risk assessments, RAMS, and incident reporting protocols. Promote a “Safety First” culture across all projects. 1. Stakeholder & Client Engagement Act as one of the primary client interfaces, building strong relationships with housing associations, Tier 1 contractors, consultants, and regulatory authorities. Provide weekly progress reports, attend client meetings, and ensure transparent communication. Maintain resident and community engagement in line with Considerate Constructors Scheme. 1. Continuous Improvement & Innovation Identify and implement process improvements and efficiencies. Champion new technologies (BIM, QA software, digital site reporting). Promote sustainable and innovative construction practices. Conduct post-project reviews to capture lessons learned. Skills, Knowledge & Experience Required Experience: 5+ years in project management, ideally in external façade or fire remediation projects. Technical: Strong knowledge of fire compliance (BSR, PAS 9980, FRAEW), façade systems, non-combustible cladding, decking, render, curtain walling, and balustrades. Commercial: Cost control, variations, and claims management. Leadership: Proven ability to lead multi-disciplinary teams and manage subcontractors. Regulatory: Understanding of CDM Regulations, Building Safety Act, and Golden Thread processes. Software: Asta Powerproject, SharePoint, Outlook, Excel (creating and implementing trackers), QA snagging tools, MS Office Suite. Attributes: Organized, proactive, solution-oriented, value driven, and detail-focused. Our Values • Integrity & Honesty: Operate safely, systematically, and ethically., • Leadership: Take ownership, drive excellence, and lead by example., • Professionalism: Deliver quality, efficiency, and value., • Adaptability: Embrace change and solve problems proactively., • Collaboration: Build trust and strong working relationships

New Vacancy - Operations Manager (Claims) Lloyd's Insurer London / Birmingham / Worthing I am currently partnered with a leading Insurer who are seeking an Operations Manager to join their Claims Operations function. This role will be varied including but not limited to; client relationship/manageme

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Collaborate with researchers and project managers to align evaluation standards and project goals.

The role combines service desk supervision, technical support, AI advocacy and people development, and deputises for the Adoption Manager in their absence. Deputise for the Adoption Manager when required. Experience with Windows Server, Entra ID, Endpoint Manager, information security (ISMS) or DMS

If you need support in completing the application or if you require a different format of this document, please get in touch with.TCS London Office number 02031552100.Salesforce Senior Dev/Tech Lead.Salesforce Senior Dev/Tech Lead.We have an exciting role for you - Salesforce Senior Dev/Tech Lead.TC

About Energy & Environment Awards.Energy & Environment Awards (EEA) is an Ofqual-recognised apprenticeship end point assessment organisation.As an employer-led end point assessment EEA aids transferability of skills across and within the utilities sector.We are looking for talented industry experts

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