Collections manager jobs in United Kingdom

FRONT OF HOUSE SUPERVISOR – LOCKE LONDON CANARY WHARF We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Delivery: Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Front Office Operations: Supervise the daily front of house operations during your shift, ensuring smooth check‑in, check‑out, and guest flow Monitor room availability, special requests, and VIP requirements, escalating where necessary Ensure accurate use of the PMS, payment processes, and guest profiles Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard Follow operational SOPs and support the implementation of new procedures Team Support & Leadership: Lead and motivate the front of house team on shift, ensuring everyone is engaged and performing at their best Assist with training new employees and reinforcing brand service expectations Provide real‑time coaching to Front-of-House Assistants to improve service delivery and operational efficiency Support rota planning, shift briefings, and daily task allocation when required Financial & Rooms Performance: Encourage and support the upselling of room categories and hotel services Ensure accurate billing, cash handling, and financial controls at the Front Office desk Help the team meet daily revenue and KPI targets through confident and informed recommendations Systems, Technology & Compliance: Confidently use front of house systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting Ensure all data protection, health & safety, and security policies are followed Support the implementation of technology that enhances guest experience General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural people-person, with good communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences Solid commercial awareness with a desire to maximise room revenue opportunities YOUR PROVEN TRACK Previous experience in a front of house team leader/supervisor role within a lifestyle, boutique, or design‑led hotel is preferred Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Goldwood is a contemporary bar and restaurant in the heart of the City of London, offering a lively, sport-led environment, energetic atmosphere, and a strong focus on exceptional service. As part of Sport London within ETM Group, Goldwood brings together premium live sport viewing, elevated food, and a curated drinks selection to create a dynamic and social guest experience. As part of ETM Group, Goldwood sits within a portfolio known for operational excellence, people development, and some of London's most distinctive hospitality venues. Role Overview: At ETM Group, being a Floor Manager is a key operational leadership role and an important step in building your career within premium, high-volume hospitality. You are at the forefront of the guest experience, leading service, supporting your management team, and ensuring every shift delivers energy, consistency, and excellence. Across our Sport London venues our Floor Managers play a vital role in delivering high-energy, sport-led experiences. From matchdays to large-scale bookings, you help create an engaging atmosphere while maintaining strong service standards in fast-paced environments. Working closely with your Assistant General Manager and General Manager, you will take ownership of service delivery on the floor, ensuring smooth operations, team coordination, and a memorable guest journey. This is a hands-on role where visibility, pace, and leadership are key - you set the tone for your team and lead by example throughout service. If you thrive in energetic environments, enjoy leading teams from the front, and are passionate about delivering great guest experiences, this is an opportunity to grow within one of London's leading hospitality groups. Company Benefits: * Competitive industry pay (based on salary & Tronc) * Guaranteed 48 hours per week contract * 50% discount for you and up to 5 friends at any of our venues * 5.6 weeks paid annual leave * Pension * Quarterly Incentive Scheme * Generous employee referral scheme * Discounted shopping at many high street stores * Cycle to work scheme * Access to Stream for better money management * Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program * Group wide Learning and Development opportunities * Complementary hot drinks in your venue * Complementary meal on shift * Your birthday lunch is on us The Ideal Candidate Will Present: * Proven Experience: You have experience in a similar role within a high-volume, fast-paced hospitality environment. * Leadership Skills: You are a confident and approachable leader who can motivate teams and maintain high energy during service. * Operational Awareness: You understand the flow of service and can support in delivering efficient, well-organised shifts. * Guest-centred Approach: You are passionate about delivering great service and ensuring every guest has a memorable experience. * Resilience & Agility: You thrive under pressure and can adapt quickly in busy, high-energy environments. * Passion for Food & Drink: You have a strong interest in quality food, drinks, and current hospitality trends. * Hands-On Approach: You lead from the floor, supporting your team, resolving challenges, and driving standards in real time. * Sports Awareness: You have a strong awareness of key sporting events and enjoy contributing to the atmosphere and excitement of matchdays. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, - we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Do you believe that 100% fresh, honest, natural food with soul-warming homely hospitality should be affordable for everyone? Do you believe that London and the UK need more independent restaurants that genuinely care about their guests and teams? If you do, we might want to meet you!! We are looking for an energetic front of house staff members, striving to be a part of a team and grow. Someone who loves our brand and wants to join us on the journey to build a collection of incredible fresh pasta restaurants. In return for your hard work and dedication, we'll provide you the guidance and training needed for you to flourish. You will be compensated well for your work, and should the company perform well, further compensated with an annual bonus. We want you to feel financially secure, always and will do our best to help you build a future for yourself. Your main responsibilities will be: · Ensuring that the service process and principles are followed by all waiters and waitresses · Ensuring that new waiting staff are trained according to the company training systems · Ensuring all food and drink is checked prior to serving to our guests and that it has been prepared to the highest quality level · Taking responsibility for the appearance of the front of house area. For us it is important that you are a person who fundamentally cares about others, believes in good communication, enjoys working in a hands-on style, and has some previous experience working in restaurants. Benefits: · Progression & growth opportunities within the business · Regular team socials & activities across the year · 100% of services charges & cash tips are paid to on-site teams · 28 days paid holiday + 1 additional day of holiday per year of employment (up to 35 days max) · Free meals during working hours · Paid day off on your birthday · Employment anniversary present for every year of service (from year 1) · Get referral bonuses for every friend you recommend · All staff uniforms and clothing are provided free of charge · 50% discount at Emilia’s if you want to visit with your friends/family · Enrolment in the company pension scheme

Assistant Manager - The Sun of Camberwell - South East, London The Sun of Camberwell are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma to join our expanding team. Located on Coldharbour Lane, a short walk from the hustle and bustle of Camberwell Green and Loughborough Junction, The Sun of Camberwell is a charming local at the heart of the Camberwell community. Spread across a bright open bar and seating area, spacious restaurant and beer gardens at the front and rear, we pride ourselves on serving quality food, drink and friendly service. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you A 'roll up your sleaves' attitude to getting stuff done Must have minimum 1 years’ experience as a manager Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

General Manager – Emerald Hospitality Group (Central London) Emerald Hospitality Group is a collection of vibrant, design-led restaurants across London, delivering high-quality dining experiences with strong commercial performance. We are currently seeking a passionate and driven General Manager to lead one of our flagship venues. This is a key leadership role for a hands-on operator who thrives in a fast-paced environment and is committed to delivering excellence across guest experience, team development, and financial performance. What we offer £55,000 per year Weekly sales incentives Paid holiday allowance, with your birthday guaranteed off Staff meals on duty Ongoing training and career development across the group The opportunity to grow within an ambitious and expanding hospitality business The role Lead day-to-day operations of a high-volume, quality-driven restaurant Drive sales, profitability, and cost control across all areas of the business Build, develop, and inspire a strong front-of-house team Maintain exceptional service standards and guest experience Ensure full compliance with health & safety and operational procedures Work closely with senior leadership on performance and strategy What we’re looking for Proven experience as a General Manager or strong Deputy ready to step up A hands-on leader who leads from the front Strong understanding of P&L, labour control, and KPI management Passion for hospitality, food, and creating memorable guest experiences Resilient, energetic, and commercially driven Apply today to become part of Emerald Hospitality Group and take the next step in your leadership journey.

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled experienced supervisor with personality & charisma for 2 of our amazing bars Fleets and Nest in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Deputy General Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting June Ready to be part of something from the ground up? Grandio Groupe is opening a brand-new venue on Kensington High Street this June – and we’re looking for a Deputy General Manager to help bring it to life. This isn’t just another job. It’s a chance to shape a venue, build a team, and set the tone from day one. --- 🚀 The Role As Deputy General Manager, you’ll be the right hand to the GM and a driving force behind the entire operation. From leading service on the floor to building a high-performing team, you’ll be at the heart of everything we do. You’ll: • Support the launch and daily running of a brand-new venue, • Lead from the front during service – energetic, visible, and hands-on, • Train, inspire, and develop a strong team culture, • Take ownership of shifts, standards, and guest experience, • Support with stock, rotas, and financial performance, • Step up and run the show when needed --- 🌟 What We’re Looking For We want personality, presence, and passion. • Experience as a Deputy GM or strong Assistant Manager ready to step up, • A natural leader who brings energy and positivity to every shift, • Someone who thrives in fast-paced, high-volume environments, • Strong organisational skills and attention to detail, • A genuine love for hospitality and creating unforgettable guest experiences --- 🍸 What You’ll Get • The opportunity to open and shape a brand-new venue, • Real progression within a growing hospitality group, • A supportive, ambitious leadership team, • Competitive salary + bonus potential, • The chance to make your mark from day one --- 🎯 Why Grandio Groupe? We’re building something exciting – a collection of standout venues driven by great people, bold ideas, and unforgettable experiences. If you want to be part of the journey from the very beginning, we want to hear from you. --- Apply now and be part of the opening story.

Location: Canary Wharf, London Company: London Tenant Properties About Us London Tenant Properties is an established and growing property management company with over 13 years of experience managing rental accommodation across London. We currently manage a portfolio of over 100 properties, specialising in both long-term tenancies and short-term accommodation. We pride ourselves on maintaining high property standards, delivering excellent tenant and guest experiences, and operating a responsive, hands-on management service across our portfolio. Role Overview We are seeking a proactive, highly organised, and hands-on Property Manager to oversee the day-to-day operations of our London property portfolio. This is a varied role combining property management, tenant relations, maintenance coordination, contractor management, and Airbnb operations. The successful candidate will play a key role in ensuring properties are maintained to a high standard while delivering excellent service to both tenants and guests. Key Responsibilities Property & Tenant Management • Manage day-to-day tenant issues and maintenance requests, • Log, monitor, and track maintenance issues using Fixflo and Arthur, • Coordinate repairs and maintenance works with contractors and builders, • Ensure maintenance issues are resolved efficiently and to a high standard, • Conduct regular property inspections and report property conditions, • Arrange and provide access to contractors, utility providers, and third parties, • Manage key handling and contractor key collections via KeyNest locations, • Ensure properties remain compliant with company standards and local regulations Airbnb & Guest Operations • Manage Airbnb bookings, guest communication, and calendar coordination, • Coordinate guest check-ins and check-outs, • Respond promptly and professionally to guest enquiries and issues, • Coordinate cleaners to ensure properties are guest-ready at all times, • Oversee Airbnb listings and ensure information remains accurate and up to date, • Monitor occupancy and booking performance General Operations • Liaise daily with tenants, guests, cleaners, contractors, and suppliers, • Maintain accurate operational and maintenance records, • Assist in improving systems and operational processes, • Support the wider management team with general property operations Requirements • Previous experience in property management, lettings, hospitality, or Airbnb management preferred, • Strong organisational and multitasking skills, • Excellent communication and customer service abilities, • Ability to work independently and handle pressure effectively, • Strong problem-solving mindset with good attention to detail, • Experience using platforms such as Fixflo, Arthur, Airbnb, or similar systems is advantageous, • Comfortable coordinating contractors and handling property access logistics, • Flexible availability, including occasional evenings and weekends when required What We Offer • Competitive base salary dependent on experience, • Accommodation provided in Canary Wharf, • Opportunity to grow within a fast-growing company, • Dynamic and varied role with real responsibility, • Supportive and collaborative team environment, • Exposure to London’s fast-paced property market How to Apply Please submit your CV along with a brief cover letter outlining your relevant experience and why you would be a strong fit for the role.

We are seeking waste and Recycling Services Manager to coordinate the collection, recycling and disposal of general waste . The post require the candidate to have an experience in waste management within the private sector or local authority .

Job Title: Property Manager (HMOs & Single Lets) Role Overview: Responsible for the day-to-day management of HMOs and single-let properties, ensuring high occupancy, compliance, and smooth tenant experience. Key Responsibilities: Manage HMO and single-let portfolios Conduct property viewings and tenant onboarding Let and rent rooms/properties, including marketing listings Rent collection and chasing arrears Ensure legal and safety compliance (gas, electrical, licensing, etc.) Handle tenant queries, issues, and disputes Coordinate maintenance and repairs with contractors Carry out inspections and report on property condition Manage tenant check-ins and check-outs Requirements: Experience in property management, ideally HMOs Strong communication and organisational skills Knowledge of UK lettings regulations and compliance Ability to manage multiple properties efficiently

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: • Staff Management: Train and motivate a team of food service and kitchen staff to deliver high-quality service., • Daily Operations: Supervise the daily activities of the Quick Serve Restaurant (QSR), ensuring a smooth flow from food preparation to customer delivery., • Customer Service: Maintain high standards of customer satisfaction by promptly resolving complaints and ensuring a positive dining experience., • Health & Safety: Ensure strict adherence to food safety, cleaning standards, and health and safety regulations, including regular spot checks and reporting issues to management., • Inventory & Supplies: Manage stock and cooking levels throughout the day to meet demand, maximise sales, and minimise wastage., • Quality Control: Monitor food quality and presentation standards to meet company benchmarks., • Financial Management: Accurately process customer payments through the till, handling card and voucher payments and ensuring till balances at the end of each shift. Skills and Qualifications: • Leadership & Training: Ability to lead, motivate, and train staff effectively, ensuring tasks are completed., • Communication: Strong oral and written communication skills for interacting with staff, customers, and management., • Problem-Solving: Ability to handle customer complaints and resolve issues quickly and professionally., • Organisational Skills: Proficient in managing schedules, monitoring forms, and daily operations., • Knowledge of Regulations: Understanding of health, safety, and food hygiene laws, including an equivalent Level 2 Food Safety certificate., • Technical Skills: Experience with point-of-sale (POS) systems for sales and accurate record-keeping., • Sales: Expert knowledge of menu items to offer recommendations, add value, and upsell to maximise revenue., • Equipment: Knowledge of equipment operation and basic troubleshooting abilities., • Representation: Act as an ambassador for Legacy Koncepts Group / Detroit City Burger, maintaining a positive brand image and dressing presentably. Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

We are seeking a dedicated Supervisor to join our team. You will play a key role in overseeing daily operations and ensuring that our business runs smoothly and efficiently. Your leadership will be critical in motivating and guiding team members to deliver excellent service and meet our business goals. Key Responsibilities: • Team Leadership: Supervise and support team members to ensure they perform their duties effectively., • Operational Oversight: Monitor daily activities, ensuring adherence to company policies and procedures., • Problem Solving: Address and resolve any issues that arise during operations promptly., • Performance Monitoring: Evaluate team performance and provide constructive feedback. Requirements: • Previous experience in a supervisory role is advantageous., • Strong leadership and communication skills., • Ability to manage multiple tasks efficiently in a fast-paced environment., • Commitment to maintaining a positive and productive work atmosphere. Join us in a welcoming café environment at The Eclectic Collection, where your leadership skills will contribute to our ongoing success.

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Bartender involves working directly with customers by mixing and serving drink orders. The responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowledge on how to make classic and unique restaurant drinks, processing orders and cleaning bar supplies. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and ambitious Chef de Partie to join our kitchen brigade. As a Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

We are looking for a Supporter Services Administrator to join our team on a fixed-term contract, with the potential for extension. Our supporters are at the heart of everything we do. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising activities to succeed. Working collaboratively with colleagues across Battersea, as well as external suppliers and agencies, we collect, process, and analyse data to strengthen relationships and maximise impact. In this role, you will help ensure our generous donors and customers feel valued and appreciated through outstanding supporter care. You will support the delivery of efficient, accurate, and compliant processes, ensuring that all fundraising activities are carried out with diligence and integrity. As a Supporter Services Administrator, you will be responsible for providing excellent service to existing, potential, and former supporters. You will play a key role in building and maintaining strong relationships, helping to enhance supporter engagement and maximise income for Battersea. To succeed in this role, you will demonstrate: • Proven experience in a customer service environment, with excellent service skills and the ability to show empathy, tact and diplomacy., • Clear and adaptable communication skills, suited to different audiences., • Strong administrative abilities with high accuracy and attention to detail., • Experience working under pressure in a demanding environment., • A collaborative approach, working constructively with colleagues across teams., • The ability to deliver high‑quality work with minimal supervision., • A commitment to maintaining up‑to‑date knowledge and applying good practice., • Good IT literacy, including MS Office and relevant systems for the role.

About the company: Established in 1975, Alara was the first cereal company in the world to be Organic certified. We followed this by also being the first company licensed by the Coeliac Society, the first certified by the Fair Trade Foundation and the first food manufacturer in the UK to achieve Zero Waste. The company is owned by Employee Owned Trust. Duties of the Logistics Officer: · Manage sales orders: enter incoming orders on the system, send confirmations, arrange delivery or collection · Answer customer queries · Order ingredients from contracts and external store · Arrange deliveries of incoming ingredients and book them in after careful review of details · Report damage deliveries to hauliers · Liaise with Production Manager to make sure that orders are dispatched on time · Help to keep the department organised, sort out issues · Manage online sales (EDI, dealing with online customers e.g. Amazon, answering online queries) · Updating prices on online stores · Stock reconciliation incl. external warehouses · Assist with new product development and sales · Working with in-house computer system Requirements: · Relevant degree is beneficial – Logistics, Business, Management or Operations · Relevant working experience, preferably in a busy logistics office, with a large degree of responsibility and decision making · Excellent problem solving skills · Fluent English · Computer literacy · Good numerical skills Benefits: · 28 days holiday including Bank Holidays · Tax free bonuses twice a year · Pension Scheme · Free Onsite Parking · Free breakfast available all day · Parties and friendly team Salary: £27,000 - £33,000 per annum depending on experience Hours: 08:00 – 17:00, Monday – Friday If you meet the requirements and feel that this Admin & Logistics Officer role is right for you then please send your CV

GROUP FINANCE SHARED SERVICES MANAGER – LONDON HQ This role will be based within our finance function and will lead the day-to-day operations of our shared services of accounts payable and accounts receivable across the group. Reporting to the VP of Finance, the Group Finance Shared Services Manager will be responsible for overseeing all transactional finance activities, ensuring compliance with business KPIs and providing the delivery of accurate, timely, and compliant financial information. The role will work closely with others to drive efficiency, standardisation, and continuous improvement across processes, while maintaining strong governance and adherence to local regulatory requirements. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead the Accounts Payable and Accounts Receivable teams (4 direct reports and c. 15 indirect reports) to deliver UK and European transactional processes, ensuring compliance with KPIs, local legislation and best practice. For Accounts Payable ensures accurate, timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. For Accounts Receivable ensures accurate and timely billing of guests and partners, efficient collection of payments, proactive credit control, and clear reconciliation of revenue across all properties and channels. Oversee an appropriate control environment ensuring business processes are clearly defined and documented. Ensure the successful operation of key systems including ERP, PMS, POS and expense platform to support shared services processes. Enable the continuous improvement of the teams processes to deliver significant transactional process efficiency and automation. Deliver adhoc and month end tasks such as approvals, reconciliations, journal signoffs and oversight of period-end close. This includes oversight of bad debt provisions and recurring accruals. Provide guidance and coaching to the team to enable business success. Lead the team through change. Provide Shared Service representation and insight for business wide projects and lead the execution of new business and regulatory requirements, e.g. European e-invoicing or integrating new software with Locke’s Finance system (Netsuite). Be the point of contact and escalation for key internal and external stakeholders. THE FIRE YOU CARRY Experience of leading day-to-day transactional finance procedures and management. Be curious to solve problems and stop them recurring Be data led in problem solving Strong business acumen and problem-solving ability. Autonomous and adaptable, ability to organise and prioritise multiple tasks and deadlines. Excellent attention to detail and an organised logical approach is essential. Ability to build strong relationships with other functions in the business to enable the successful delivery of business processes. YOUR PROVEN TRACK Strong financial understanding. Preferred qualified accountant - ACA/ACCA/CIMA qualified (or equivalent) MS Office literate, with advanced excel skills. Good examples of problem-solving including working with systems to deliver improvements. Excellent written and verbal communication. Proven success managing external stakeholder relationships. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Job description Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant Key elements of your role as a Reception Supervsior includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

ACCOUNTS PAYABLE SUPERVISOR - LONDON HQ The Accounts Payable Supervisor is a hands on position responsible for the delivery and supervision of core Accounts Payable tasks including timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. Reporting into the Head of Finance – Shared Services, the role is critical to supporting our hotel operators and maintaining strong supplier relationships. This is an executional role for someone with hotels experience, who enjoys working in high performing teams and has a strong attention to detail. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS As Supervisor you will be responsible for the oversight of day-to-day team tasks for your region enabling the timely processing of invoices and payments. You will act as a point of escalation for queries and be asked to deliver more complicated tasks and resolve more complex issues. Invoice Processing & Documentation Ensure the review and accurate coding of supplier invoices in the finance system. Ensure proper approvals are obtained in line with company delegation of authority. Ensure that invoices are matched to purchase orders or other supporting records where applicable. Maintain digital and physical AP records in accordance with audit standards. Support audit requests as needed. Payments & Reconciliation Support the delivery of weekly and monthly payment runs across multiple European jurisdictions. Ensuring the timely reconciliation of supplier statements and resolve discrepancies in a timely manner. Monitor aged payables and escalate overdue invoices or critical vendor issues. Vendor & Internal Stakeholder Support Act as a point of contact for suppliers regarding invoice status, payments, and queries. Act as point of escalation for region. Support hotel finance teams and central functions with AP‑related information, clarifications, and month‑end requirements. Ensure new supplier setup is completed with full compliance checks (bank validation, tax documentation, etc.) Month-End & Reporting Assist with month-end close activities, including accruals and AP ledger reviews. Ensure all AP activities comply with internal financial controls, procurement guidelines, and local statutory requirements (e.g., VAT, invoice content rules). THE FIRE YOU CARRY A track record of problem solving Great attention to detail and accuracy – working consistently to a high standard Advanced MS Office skills. Confident manner and ability to work well under pressure. Excellent organisation and prioritisation skills with the ability manage own workload and support others in managing and prioritising workloads. Strong communication and interpersonal skill. The ability to work in a team as well as individually. YOUR PROVEN TRACK Experience working in a fast paced and high-volume Accounts Payable team for at least 3 years. Experience using financial systems to automate invoice processing (e.g. NetSuite, Oracle, SAP) Experience working in hotel industry Experience working across multi-jurisdiction environment Preferred experience of supervising a team Preferred experience as project SME with examples of practical problem solving WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

🎉 Hello Sales Superstar! 🍾✨ Do you thrive on building relationships, creating unforgettable experiences, and turning opportunities into extraordinary events? We are looking for a Senior Events Sales Manager to join our energetic London team full-time. If you're passionate about hospitality, love connecting with people, and have a flair for sales and events, this could be your perfect next adventure! About Us At Big Mamma Group, we are all about creating joy through exceptional food in a warm, welcoming atmosphere. Our restaurants are a celebration of life, food, and community – a place where creativity meets passion and where every team member is an integral part of our success story. With 8 restaurants already thriving across London, Birmingham, Manchester and Dublin. Your Mission As our Senior Events Sales Manager, you'll play a key role in driving revenue and creating memorable experiences for our guests. From intimate celebrations to large corporate events, you'll be the face of our events business and the trusted partner for our clients throughout their journey. You will: • Identify and secure new business opportunities for corporate, private, and social events., • Build strong relationships with clients, agencies, and corporate partners., • Manage the full sales cycle from enquiries and proposals to negotiations and event handovers., • Conduct venue tours, presentations, and client meetings., • Create customised event proposals, quotations, and contracts., • Achieve monthly, quarterly, and annual sales targets., • Maintain an active pipeline and develop repeat business opportunities., • Work closely with operations, culinary, and technical teams to ensure flawless event execution., • Support on-site event coordination when required., • Monitor deposits, invoicing, and payment collections alongside finance teams., • Represent Big Mamma at networking events, trade shows, and industry functions. Who You Are • Previous experience in events sales, hospitality sales, or event management., • A natural relationship-builder with outstanding communication skills., • Commercially driven with strong negotiation and organisational abilities., • Passionate about delivering exceptional guest experiences., • Able to thrive in a fast-paced and dynamic environment., • Proactive, solution-oriented, and highly organised., • A collaborative team player with a positive attitude., • Big SMILE! ✨ Our Offer • Full-time, permanent role., • Salary: 45k per annum, • Monday–Friday schedule with flexibility based on events., • 28 days holiday + 8 bank holidays (36 total), plus an extra day off on your birthday 🎉., • Open Up – free, confidential mental health and wellness support., • Wagestream – access your wages between paydays., • Regular training & growth opportunities., • The chance to grow within one of the most exciting hospitality groups in Europe. Why Join Us? At Big Mamma, you'll be part of a fun, dynamic, and supportive team where your ideas and energy truly matter. You'll have the opportunity to shape unforgettable guest experiences, build meaningful client relationships, and grow your career in a fast-expanding hospitality group filled with passion, creativity, and ambition. Ready to create unforgettable moments with us? 💫

HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. Requirements: • Previous experience as a Night cleaner Supervisor or in a similar support role is advantageous but not required., • Strong work ethic and willingness to learn., • Ability to work in a fast-paced environment and handle multiple tasks efficiently., • Physical stamina to lift and carry heavy items, such as kegs and cases of beverages. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Location: Moorgate, London (In-person) Company:serenity Promotions Salary: £450-£600/week Job Type: Full-time, Permanent Schedule: Monday to Saturday (Flexitime) Join Fair solutions and launch your career in sales! We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you. What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Fair solutions.

SUR-MESURE HOTELS & HOMES IS LOOKING FOR ITS SALES MANAGER ON THE UK MARKET To optimize the market presence of its properties, Sur-Mesure Hotels & Homes is looking for a dynamic and passionate Sales Manager based in London to oversee the UK & Ireland markets. Main focus The role will focus on ensuring the very best positioning of each hotel from Sur-Mesure Hotels & Homes, as well as top Private Homes, to key luxury travel trade partners across the region. The sales manager has for main focus to promote the hotels of Sur-Mesure Hotels & Homes on the UK market. He/she identifies the target audience, organize regular meetings to introduce the properties and follow up regularly to ensure a high level of requests and bookings. Main responsibilities Sales & Business Development Develop and strengthen relationships with luxury travel advisors, tour operators, concierge companies and key industry partners across the UK & Ireland. Promote the Sur-Mesure Hotels & Homes portfolio and the Private Homes collection through regular sales calls, meetings, presentations and networking activities. Identify new business opportunities and actively grow the market presence of represented properties. Identify sales opportunities on other segments (luxury events, corporate, incentives groups). Organise and conduct sales trips, trainings, client events and presentations. Organise fam trips (group or individual) to the properties. Represent the company at trade shows, roadshows and industry events. Account Management Maintain strong relationships with existing partners and ensure continuous engagement. Monitor sales performance and provide regular market feedback to hotel partners and management. Follow up on commercial actions and support partners in generating business opportunities. Ensure all partners receive updated marketing and sales materials. Market Intelligence & Reporting Monitor market trends, competition and developments within the luxury travel industry. Provide regular activity and production reports. Share strategic insights and recommendations to support portfolio development and positioning. About Sur-Mesure Hotels & Homes Sur-Mesure Hotels & Homes represents a curated collection of independent luxury hotels, exceptional private homes and hospitality projects across key inspiring destinations in France and Italy. The company works closely with luxury travel advisors, tour operators, concierge companies and lifestyle partners, offering tailor-made representation and development services with a strong focus on authenticity, quality and long-term partnerships. Candidate Profile Profile Previous experience in luxury hospitality, travel representation or high-end travel sales Strong knowledge of the UK luxury travel market Existing network of travel advisors and industry contacts is highly desirable Excellent communication and presentation skills Highly organised, proactive and autonomous Entrepreneurial mindset with strong relationship-building abilities Passion for luxury travel, hospitality and exceptional experiences Fluent in English (additional languages, French in particular, are a plus) Conditions Open to Full time or Part time position Looking for someone to work as an independent contractor (able to invoice) Location: London Regular travels within the UK - punctual travels in the hotels may be required. How to apply? Please kindly send your application to

Brand Ambassador – No Experience Needed | Full-Time | Weekly Pay Location: Moorgate, London (In-person) Company: Flamin Promotions Salary: £450-£600/week Job Type: Full-time, Permanent Schedule: Monday to Saturday Join Flamin Promotions and launch your career in sales! We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you. What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Flamin Promotions.

Citadines Islington Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

¿ About Us bagels + schmear is a lockdown success story! Starting in 2020, with our founder Francesca baking New York-style bagels from her home kitchen after having the realisation that no one was doing bagels in the UK the ‘proper New York way’. New York-style bagels are different to the bagels you find in the delis in and around London – they are crisp on the outside, pillowy and fluffy on the inside. Starting merely as a side hustle alongside her full-time job, she took bagels + schmear full time, opened up a bakery in Radlett, Hertfordshire + now supplies some of the most prestigious hotels, cafes, restaurants and shops in London. Role Overview We are seeking a friendly, enthusiastic, and customer-oriented Team Member to join our team at bagels + schmear. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing transactions, and ensuring a welcoming environment. Hours This is a job with a flexible working pattern. You would be expected to work around 3-5 full days per week that could fall on any day Monday-Sunday. Key Responsibilities To provide warm, friendly and polite service always, ensuring every customer is delighted with their order and their bagels + schmear experience. Answer questions about our products and provide recommendations based on customer preferences. Handle customer inquiries and resolve any issues or complaints promptly and professionally. Operate the cash register, handle cash, and process credit/debit card transactions accurately. Ensure all transactions are completed efficiently and with a high level of accuracy. Upsell and cross-sell bakery products to enhance customer experience and increase sales. Present and package bakery products attractively and with care. Create + package Click + Collect + Deliveroo orders. Monitor product displays and ensure they are well-stocked and visually appealing. Maintain a clean and tidy front-of-house area, including counters, tables, and seating areas. Follow all health and safety guidelines, ensuring a safe environment for customers and staff. Assist with opening and closing duties, including cleaning, and organising the workspace. Work collaboratively with the team to ensure smooth operations. Assist with food preparation, following our recipes and specifications meticulously to ensure consistent quality and taste. Operate coffee-making equipment such as espresso machines, and grinders to prepare and serve a variety of coffee drinks to a high quality. About You You have a warm, outgoing + friendly personality + love to wow guests with exceptional service. Previous experience in a customer service role, preferably in a bakery, café or food handling environment. Trained and have experience in barista coffee preparation. Strong organisational skills and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Reliable, punctual, and trustworthy. You have a passion for food + being a part of a small business. A relevant understanding of food hygiene for UK businesses. What You’ll Get 28 days’ holiday pay, pro rata Pension scheme Staff meal provided Free coffees all day Fun, open and inclusive work environment Opportunity to grow with an independent bakery who is entering a very exciting growth phase.

We are seeking an experienced and hands-on Chief Engineer to oversee all maintenance operations within our hotel property. The successful candidate will ensure the safety, functionality, and high standards of the building, guest rooms, and facilities while leading a small maintenance team and coordinating with external contractors. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Manage day-to-day maintenance operations across the hotel property Ensure all building systems (HVAC, plumbing, electrical, fire safety, lifts, and mechanical systems) are maintained and fully operational Conduct regular inspections of guest rooms, public areas, and back-of-house facilities Plan and manage preventative maintenance schedules Respond promptly to maintenance issues and emergency repairs Supervise, train, and motivate maintenance staff Manage maintenance budgets, stock control, and ordering of supplies Liaise with external contractors and service providers Ensure compliance with health & safety regulations and hotel brand standards Maintain accurate maintenance records and reports

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Big Mamma est un groupe de restaurants italiens fondé en 2013 par Victor Lugger et Tigrane Seydoux. Notre mission est de créer des moments de bonheur à partager qui changent la vie du plus grand nombre : de nos clients, de nos équipes, des gens qui travaillent dans la restauration, et de notre planète. Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe (France, Espagne, UK, Allemagne, Monaco, Italie et Belgique) et bientôt on the Moon ! 🚀 Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2000 employés nous accompagnent dans une croissance ultra-dynamique. BIG MAMMA GROUP, c'est une dingue équipe qui cherche avant tout à faire vivre à ses clients le meilleur moment de leur journée MISSIONS : Sous la supervision de la CFO Zone et Responsable RSE, vous occuperez un poste transverse structuré autour de deux piliers majeurs : Finance & Contrôle de Gestion (50% - Scope Allemagne) • Reportings mensuels : Aide à la production des états financiers, notamment le F&B. Collaboration étroite avec le manager F&B local pour réconcilier les écarts entre les données opérationnelles et finance et identification de plans d'actions pour les réduire. Gestion des stocks, • Budget & Business Plans : Participation à l'élaboration des budgets et reforecasts, • Suivi des investissements : Suivi des investissements sur les ouvertures et les restaurants existants, • Gestion de projet : Projet d'automatisation des réconciliations Factures / réceptions sur la partie achats Stratégie RSE (50% - Groupe) • Certification B-Corp: Collecte et analyse des données pour le renouvellement de la certification, analyse des nouveaux standards, plans d'action pour assurer le prochain renouvellement, • Entreprise à mission : Suivi des KPIs RSE et préparation des comités de mission, • Engagements: Développement et suivi des actions caritatives, reportings ESG, suivi bilan carbone QUALITÉS REQUISES • Formation Ecole de commerce, • Intérêt marqué pour la restauration et l'engagement sociétal, • Autonomie et rigueur dans la gestion de projets, • Proactivité, • Capacité à travailler en équipe, • Bonne maîtrise des outils google REPORT DIRECT Vous reportez hiérarchiquement au CFO de zone et responsable RSE LANGUES PARLÉES Poste en français et anglais. L'allemand est un plus LOCATION Poste basé à Paris DÉBUT CONTRAT A partir de juillet 26 ÉGALITÉ DES CHANCES BIG MAMMA est un employeur garantissant l'égalité des chances. Les candidats qualifiés seront pris en considération pour un emploi sans distinction de sexe, d'identité de genre, d'orientation sexuelle, de race, de couleur, de religion, d'origine nationale, de handicap, d'âge ou de toute autre caractéristique protégée par la loi.

Harry's: Harry’s is where rustic charm meets culinary excellence amidst rich, dark wood accents and traditional Italian Hospitality. Our restaurants are a haven of Italian Flavors, with a special emphasis on pasta and pizza’s crafted with care and attention to detail. Job Description: We are currently seeking a passionate and skilled Pizza Chef to join our culinary team. The Pizza Chef will be responsible for preparing and cooking a variety of hand stretched pizzas to perfection, as well as managing the pizza kitchen operations. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Responsibilities: • Prepare and hand-stretch pizzas to order., • Sauce and top pizzas with fresh, high-quality ingredients., • Cook pizzas with precision and attention to detail achieving a perfect crust., • Manage inventory of pizza ingredients and supplies., • Maintain cleanliness and organisation of the pizza station and pizza oven., • Collaborate with the culinary team to develop and execute pizza specials and seasonal offerings. Requirements: • Proven experience as a Pizza Chef or similar role in a high-volume restaurant or pizzeria., • Strong pizza-making skills with a focus on hand-stretching dough and cooking pizzas to perfection., • Knowledge of pizza dough fermentation, sauce preparation, and pizza topping combinations., • Ability to work efficiently under pressure in a fast-paced environment., • Great preparation and organisation skills. Join our culinary team and showcase your pizza-making skills as our Pizza Chef! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)

As a graduate joining our Ultimate Leaders Programme at Dorchester Collection we can support your development to become a highly skilled supervisor and assistant managers, ensuring you have the talent to lead and motivate a team to deliver the ultimate guest experience.

Harry’s is where rustic charm meets culinary excellence amidst rich, dark wood accents and traditional Italian Hospitality. Our restaurants are a haven of Italian Flavors, with a special emphasis on pasta and pizza’s crafted with care and attention to detail. Job Description: We are seeking a talented and passionate Pasta Chef to join our culinary team. You will specialize executing a variety of delicious pasta dishes that are always cooked to ‘al dente’ perfection. Your vast knowledge of different pastas and their cooking times will ensure that the customers receive perfect pasta every time. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Requirements: • Previous experience as a Pasta chef in a professional kitchen environment preferred., • Strong culinary skills with a passion for Italian cuisine., • A meticulous attention to detail, balancing seasoning and flavours., • Ability to work efficiently under pressure in a fast-paced environment., • Knowledge of kitchen equipment, food safety practices, and knowledge of cooking a variety of different pastas. Responsibilities: • Prepare and cook high-quality dishes according to recipes and standards., • Set up and stock their assigned section with necessary supplies and ingredients., • Collaborate closely with prep chefs to monitor inventory and ensure correct daily par levels., • Maintain cleanliness and organisation of work areas, adhering to food safety., • Follow instructions from the Senior Management to ensure consistency and quality in every dish., • Excellent communication and teamwork skills. Join our culinary team and take the next step in your career as a Pasta Chef! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and ambitious Demi Chef de Partie to join our kitchen brigade. As a Demi Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Demi Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

Night Hotel Receptionist – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • Possess the ability to work independently, • Excellent command in English, both in oral and written, • Be extremely knowledgeable in regard to the company services, standards & products, • Commercially and financially astute, • Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Harry's: Harry’s is where rustic charm meets culinary excellence amidst rich, dark wood accents and traditional Italian Hospitality. Our restaurants are a haven of Italian Flavors, with a special emphasis on pasta and pizza’s crafted with care and attention to detail. Job Description: The Chef de Partie will be responsible for overseeing a specific section of the kitchen and working closely with our dedicated prep team to ensure that daily par levels are met. This role requires clear communication, strong organization skills and a commitment to maintaining the highest standards of food quality and presentation. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Requirements: • Previous experience as Commis Chef or Chef de Partie in a professional kitchen environment., • Strong culinary skills with a passion for cooking and learning., • Ability to work efficiently under pressure in a fast-paced environment., • Knowledge of kitchen equipment, food safety practices, and basic culinary techniques. Responsibilities: • Prepare and cook high-quality dishes according to recipes and standards., • Set up and stock their assigned section with necessary supplies and ingredients., • Collaborate closely with prep chefs to monitor inventory and ensure correct daily par levels., • Maintain cleanliness and organisation of work areas, adhering to food safety., • Follow instructions from the Senior Management to ensure consistency and quality in every dish., • Excellent communication and teamwork skills. Join our culinary team and take the next step in your career as a Chef de Partie! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Chef de Partie Position at The Waterway We are seeking a passionate and highly motivated Chef de Partie to join our team at The Waterway. About Us The Waterway has established itself as one of the best local pubs in Maida Vale and is part of the First Restaurant Group collections. Our menu focuses on delivering classic and modern European dishes using fresh ingredients. Benefits You Will Enjoy: - A 30% discount on your entire bill, including drinks, when dining at any of our restaurants, pubs, or rooms across the Group - A recommend-a-friend scheme - Staff recognition and incentives - Access to Wagestream - Exciting training opportunities - Meals during shifts, cash tips, and provided uniforms - 28 days of holiday Responsibilities of the Chef de Partie: - Manage a specific section of the kitchen and report to the Sous Chef - Prepare, cook, and present high-quality dishes within your section - Place orders, receive goods, and store them safely - Assist the Head Chef and Sous Chef in creating menu items, recipes, and developing new dishes - Prepare meat and fish - Help manage health and safety standards - Support food hygiene practices - Train and manage any Commis and Demi chefs, serving as a role model - Monitor portion control and waste management - Oversee the maintenance of kitchen and food safety standards Requirements: - A minimum of 2 years of experience as a Chef de Partie This is a full-time position with an immediate start available. Job Types: Full-time, Part-time, Permanent Salary: £14 - £15.00 per hour (based on experience)

About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role ------------------- Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: 1. Product Strategy & Research understand user problems, gather feedback, and help shape what we build., 2. Execution triage issues, support launches and rollout, write documentation, and prototype solutions., 3. Product Insights & Analytics track metrics, analyze performance, and use data to inform decisions. This role is based fully in-person at our London office. What You'll Do ------------------ Product Strategy & Research • Collaborate on Product Strategy: Work alongside product managers, designers, and engineers to define product requirements, conduct market research, and shape product roadmaps. Understand user needs and business goals to identify new opportunities., • Gather and synthesize user feedback: Collect feedback from baristas, operators, and customers, identify pain points, and translate them into pragmatic improvements. Execution • Triage issues and improve core workflows: Partner with the field and support teams to capture bugs and pain points, reproduce issues, and translate them into clear tickets, acceptance criteria, and fixes for engineering., • Support launches, rollout, and training: Help plan releases, build training and enablement materials, and support rollout to shops so changes land well in the field., • Support product development: Create and maintain clear documentation, product requirements and user stories, to keep the team aligned on goals and deliverables. Assist across the full product lifecycle from ideation to launch., • Vibe code solutions: Use AI-assisted dev tools, no-code platforms, and scrappy prototypes to test and validate ideas quickly before we commit engineering resources. Product Insights & Analytics • Track and analyze metrics: Define, track, and analyze product metrics and KPIs. Gather data to understand product performance and inform future decisions., • Build reporting and dashboards: Create and maintain dashboards and reports that give the team visibility into product health, adoption, and engagement., • Support experimentation: Help design and analyze A/B tests to validate product hypotheses. Who You Are --------------- • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points:, • A portfolio of things you've built with AI tools (side projects, prototypes, internal tools, automations)., • Experience with product execution tools like Linear, Asana, Notion (or similar)., • Familiarity with automation/no-code tools (Zapier, Make, Airtable, Retool, etc.)., • Exposure to consumer tech, retail, hospitality, or multi-site operations. Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Are you a highly driven and ambitious individual with a passion for real estate? Join our dynamic team in London as a Real Estate Agent / Negotiator, where you'll play a crucial role in helping Londoners find their perfect homes, particularly within Houses in Multiple Occupation (HMOs) and shared living spaces. This is a fast-paced role perfect for someone with a commercial mindset, strong sales skills, and a desire for high earnings through commission. What You'll Do: • Respond promptly to inbound inquiries from prospective tenants., • Qualify potential tenants and match them with suitable rooms across London., • Organise and conduct property viewings, often on the same or next day., • Expertly negotiate and close deals, securing bookings for properties., • Maintain accurate records of leads and property availability., • Work collaboratively with our network of partner agencies. What We're Looking For: • Proven strong communication and sales abilities., • A fast response time and high energy, thriving in a busy environment., • Confidence in showing properties and effectively handling tenant objections., • Exceptional organisational skills to manage multiple leads simultaneously., • Based in London and available for daily travel across the city., • Comfortable working in a commission-based role with strong earning potential. What We Offer: • Significant earning potential through a performance-based commission structure., • Opportunities for career progression into senior agent, team lead, or management positions., • Direct exposure to the London lettings market., • A supportive and fast-paced environment where your performance is rewarded., • Benefits include team dinners and events, restaurant discounts, flexible hours, and unlimited flexible holidays., • Recognition through an 'Employee of the Month' program with cash rewards and discounts.