Contact centre manager jobs in Twickenham - Page 2Create job alerts

Longreach Recruitment are hiring a Contact Centre experienced Resource Planning & Forecasting Manager to lead mid-term planning (0-3 months) for a multi-site, multi-channel operation of approximately 2,500 FTE across contact centre and back-office functions. This leadership position requires strong

Our Contact Centre Operations (CCO) team is looking for a Communication & Engagement Manager, a pivotal role in shaping how we connect, engage, and inspire our people. As Communication & Engagement Manager, you’ll lead strategies that drive employee satisfaction and retention across CCO and Guest

Our contact centre is at the heart of our customer service operations, and we are looking for an experienced customer‑centric Contact Centre Manager to lead, inspire and develop our team. Proficiency in contact centre software and tools, experience in implementing digital technologies and automati

As Reception Manager, you will manage reception operations to ensure consistently-delivered exceptional customer service to guests.

Elior at work - Workdays Made Better with Great Food.Whether it's a quick grab-and-go snack or a hearty lunch, with.Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history

Ensure that customer contacts and correspondence are drafted and completed to the required performance standards for quality and timeliness. Customer contacts & correspondence includes Customer Enquiries, Complaints, and Ministerial Correspondence.

The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration based, with main duties being centred around emails, researching & collating facts to back up or reject possible complaints.

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience.As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the f

The Customer Service Manager role in the FMCG industry focuses on overseeing customer service operations to ensure exceptional service delivery. Profile A successful Customer Service Manager should have: Previous experience in a customer service leadership role within the FMCG industry.

We have an exciting opportunity for a proactive and detail-driven Business Support Executive to join a growing organisation.If you enjoy keeping operations running smoothly, staying organised and supporting a busy team, this role offers great variety and long-term development.Company Benefits: *

Our client is an established Fine Art Shipper based at Heathrow who due to increased expansion have an exciting new opportunity available for an Executive Assistant to support the Board of Directors and senior Management Team.The successful Executive Assistant will provide comprehensive secretarial

We are seeking a proactive and highly organised Office Manager & Executive Assistant to support our Managing Director and ensure smooth operations within our office.

Company health benefit scheme Responsibilities of the Hire Desk Manager: As the hire desk manager you will build important relationships with internal and external clients. You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, hire desk manager, r

Position: Service Coordinator Location: Kent Salary: £28,000 - £30,000 DOE Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago.They offer their customers a complete turnkey solution f

Why apply / What's in it for you? You'll earn a salary of £30,000 You'll enjoy no weekend working, supporting a better work-life balance You'll join a growing company with plenty of future opportunities You'll benefit from a structured training programme to support your

Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team. As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team

Manager, or a strong Deputy Manager ready to step up, to play a key role in registering and developing a new home. As Registered Manager, you will be responsible for leading the Ofsted registration process, ensuring compliance, and creating a safe, structured, and child-centred environment where you

Core Duties & Responsibilities as Registered Manager:. As a Registered Manager, you will be offered the following:.

London and the South East of England since 2005.We are currently recruiting for a.The successful candidate will be responsible for overseeing the day-to-day operations of the scheme and ensuring the highest quality of care for our residents.Core Duties & Responsibili.

It’s working across the service for all aspects of workforce management, to keep recruitment and the service moving forward, having a real impact on the smooth running of the centre.

Weighbridge/ Office Administrator.We are seeking a reliable and organised Weighbridge / Administrative Assistant to support the day-to-day operations at our Henfield site.This role is primarily office-based but you will be required to help with the operational duties on site.Duties will be assigned

We are seeking an experienced Commissioning Manager to lead and execute commissioning activities across major oil, gas, chemical and process industry projects.

Commissioning Manager - Electrical, Controls & Hazardous Area Systems. This is a senior, hands-on Commissioning Manager role within a specialist engineering business delivering complex electrical, control and fluid-handling systems into hazardous, regulated environments.

Horsham Family Lawyers are looking to recruit an.Office Administrator/Receptionist to support our team.The successful candidate should have experience working.You must be highly organised with great communication skills, including a pleasant.The position requires excellent I.T skills (proficient in

Sales & Account Manager (EU Market) – Hybrid (Crawley) Location: Crawley (Hybrid – 2 days office / 3 days remote) Salary: £28,000 rising to £32,000 after 12 months (subject to KPI achievement) + up to £6,000 annual bonus Languages Required: French or Italian (spoken &

Kenneth Brian Associates are working with a well established and market leading business, who are seeking an experienced Account Manager to join their team.

Office Administrator tasks to include: * general clerical duties * telephone calls and emails * diary bookings * maintain database system * filing and scanning * maintain electronic records * Invoicing * greeting clients Successful applicants must have: * relevant office

Horsham (Own transport is essential due to the location of the site).Early) or 08:30am 17:00pm (Core).Looking for a role where your organisational skills really matter? Were recruiting Administrators for our clients busy Logistics and Order Processing teams.These positions are ideal for candidates w

New Business Manager - Home/Field Based-.

You'll support managers, supervise junior team members, and contribute to advisory-led services.

As the store Team Manager youll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience. As a Team Manager at Matalan youll be a key role model in our stores, showcasing our Matalan Values an

Act as the initial point of contact for IT issues, logging and tracking incidents.

The ideal candidate will be the first point of contact for IT-related issues, providing timely and effective support to end users across the organization.

Delegate Sales Executive Key Responsibilities Sell delegate passes across multiple brands using a consultative sales style Identify and act on cross-selling opportunities, particularly membership Follow up incoming leads and maintain accurate records in Salesforce and other systems Support the Sale

You will be the first point of contact for patients and healthcare professionals, handling calls, emails, and online enquiries with professionalism and empathy. Previous experience in customer service, call centre, or healthcare administration is preferred but not essential.

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy -

We are recruiting a Commissioning Officer to support commissioning managers, lead commissioners, and outcome managers in delivering effective, value-for-money services across council outcome areas.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re‑stocking shelves and cleaning up spillages.

A leading automotive company is seeking a Customer Experience Manager in Hounslow, UK.

Client Support Manager LHC – Overview. Join to apply for the Client Support Manager LHC role at WPA (Welsh Procurement Alliance). We're searching for a dynamic field-based Client Support Manager for the Midlands area within our LHC region.

Client Support Manager for the Midlands area. Act as the primary contact for regional clients, building long-term relationships and understanding their needs. As the Client Support Manager, you will spend the majority of your time meeting clients in person, attending industry events, and collaborati

Working closely with the Insight Manager and collaborating across marketing and centre teams, youll help us better understand our customers and their evolving behaviours. Our Purpose Making the extraordinary possibleMcArthurGlen Group, Europes leading owner, develo

A recruitment agency in Harrow is looking for an organised and proactive Executive Assistant for a 12-month fixed term contract.The role involves providing comprehensive support to the CEO, managing their schedule, coordinating meetings, and handling travel arrangements.Strong communication, interpe

These include Fundraising, Finance, Retail Operations, Facilities, and Donation Centre.

Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Develop processes and resources to manage customer contact with the brands in the early stages of

We're looking for an Accounting Client Manager to take ownership of a varied client portfolio and help deliver clear, reliable advice. Act as the main point of contact for a dedicated portfolio of clients.

To secure the role of Client Manager, you will have:. You will need to be well-organised, self-motivated, and possess strong communication skills as you will be the first point of contact for many clients. The duties of the Client Manager are varied and include:.

Take overall responsibility for the performance and management of our outsourced call centre activity. Regular 121s with your manager, a personal development review (PReview) each quarter.