Customer relations officer jobs in Greenford

We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.

Position Overview: Research markets to map out and collate information on customers in the consumer electronic sector. Responsible for increasing revenue through the product portfolio, by the management and growth of existing key accounts and new business sales. Qualify leads and arrange meetings whilst offering in depth information about products and services. Conduct effective, regular Customer Account Reviews. Proof reading of contracts and following up on customer financial accounts Key Responsibilities: Maintain and update office policies and procedures to ensure smooth operations. Office Operations: Oversee office maintenance activities, including ensuring the cleanliness and functionality of the workspace. Manage office supplies inventory and place orders as necessary to maintain adequate stock levels. Coordinate with vendors, contractors, and service providers for office-related needs. Financial Management: Assist in basic accounting tasks such as invoicing, billing, and payroll processing. Keep track of office expenses and prepare reports for review by management. Work closely with the finance department to ensure accurate record-keeping and budget adherence. Customer Service: Serve as a point of contact for customer inquiries and provide assistance or redirect them to the appropriate department. Handle customer complaints or concerns in a professional and timely manner to ensure customer satisfaction. Data Management and Reporting: Maintain organized filing systems for documents, records, and reports. Compile and analyze data to generate reports for management review and decision-making. Qualifications: Proven experience as an office manager or administrative assistant, preferably in the construction or electrical industry. Strong organizational and multitasking skills with the ability to prioritize tasks effectively. Excellent communication and interpersonal abilities. Proficiency in MS Office Suite and office management software (e.g., QuickBooks, SAP). Knowledge of basic accounting principles and experience with financial tasks. Ability to work independently and collaboratively in a fast-paced environment. High school diploma required; Bachelor’s degree in business administration or related field preferred. Working Conditions: This position is based in an office setting, with occasional requirements for field visits or off-site meetings. Standard office hours apply, with potential for overtime during busy periods or special projects.