Customer service assistant jobs in Clapham Junction - Page 5Create job alerts

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced and dynamic Assistant Store Manager to support the day-to-day running of a high performing Flagship retail store on Bond Street. Our client is a prestigious fragrance house, renowned worldwide for its artistry, craftsmanship, and passion for scent. Their boutiques are immersive spaces where fragrance becomes an experience. With a growing international presence, the brand is admired for its heritage, creativity, and dedication to excellence in both product and service. This is an exciting opportunity to play a key role in driving sales, delivering exceptional customer experiences, and supporting the development of a passionate team in an inspiring environment in one of London's most prestigious locations. The Role: • Support the Store Manager in delivering sales targets and KPIs (including conversion, ATV, and UPT)., • Lead by example in delivering outstanding customer service and building strong client relationships., • Assist with staff training and development, ensuring the team is knowledgeable and confident in representing our products and values., • Support with visual merchandising, product launches, and in-store events., • Help to manage day-to-day operations, including stock control, cash handling, and store standards., • Act as a role model in maintaining a positive, professional, and engaging store atmosphere., • Take on supervisory responsibilities when the Store Manager is absent. Requirements: • Previous experience in retail management or a supervisory role, ideally within premium or luxury retail., • Bond Street or Flagship London Boutique experience, • Strong understanding of KPIs and how to drive team performance., • A natural leader who can inspire and motivate a team., • Confident communicator with excellent customer service skills., • Organised, proactive, and adaptable with a strong sense of responsibility., • Flexible availability, including weekends and peak trading periods. Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Food Retail Assistant (Part Time) - London. Our customers trust us to fuel and repair their bodies so they can dedicate their time elsewhere. Join the Natural Fitness Food team at Third Space as a Food Retail Assistant and play a vital role in providing outstanding customer service while promoting o

Job Title: Catering Assistant. Working as part of the catering team at the site to provide a friendly, efficient and hygienic service to all customers. We’re open to people with great customer service skills, ideally fr

Our client welcomes candidates with backgrounds in customer service, sales assistant, marketing, sales, direct sales, field sales, warehouse operative, retail, call centre, shop assistant, bartender, hospitality, marketing assistant, front of house, kitchen porter, care assistant, canvassing and any

Pabulum Catering are now recruiting for a Chef Manager help us deliver exceptional food experiences to our children at New North Academy. The school has a lovely team in a real well cared for school. You will have a close relationship with the school, be responsible for a well-established kitchen and be dedicated to providing the best for all children. As a Chef Manager, you will be working within an enthusiastic and hard-working team to create an outstanding experience for the school. In return we offer an excellent work life balance, support and a fantastic company culture for a business committed to providing healthy food to children. At Pabulum, you’re important; without our employees we wouldn’t be where we are today with such a strong, innovative, and constantly growing business. With over 120 sites across Southern England there’s plenty of opportunity for you to grow, learn and develop. Your key responsibilities will include: • Preparing our delicious food, • Managing the main aspects of the kitchens including including Health & Safety and Training & Development. You will also have the unit bookwork to keep up to date., • Receiving and managing food deliveries and managing storage., • With a reputation for excellent service and fabulous food, we always put our customers first. As one of our Unit Managers we expect you want to do the same by developing great working relationship with clients, team, and customers, you will be able to ensure that the catering contract is always growing in the right direction. Our ideal Chef Manager will be: • Passionate about food and great customer service, • A fantastic communicator who works well as part of a team, • Excellent communication skills throughout our customer and client journey are necessary., • Excellent supervisory skills being the real key to managing, developing, and motivating a large team., • You will need to be financially astute, but don’t worry, we will make sure you receive full training in all our processes and software systems to help you., • A craft background with qualifications/experience to match. Role details and benefits include • £27,188 per annum, • Monday to Friday - 35 hours a week, • Excellent work/life balance due to term time only contract, • Holiday pay, • NEST pension scheme, • Comprehensive Employee Assist Programme, • Consistent training and development, • Perks at Work - discount membership, • Excellent work/ family life balance due to term time only contract At Pabulum there are three basic ingredients for your role: • The food - Here at Pabulum, we take our values so seriously that we put Education, Passion, Sensation, and Innovation forefront of everything we do. 94% of our food is freshly prepared on site every day, using 75% British produce and little or no frozen or processed foods., • The people - Happy customers always come back for more, so we expect you to ensure they have an excellent customer experience. Interested in becoming part of the Pabulum family? Please apply online. Job Reference: com/0210/47846001/52765894/BU #Pabulum CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We are seeking a motivated and enthusiastic Waiter/Waitress to join the team at. As a Waiter/Waitress, you will play an essential role in delivering outstanding customer service and creating a memorable dining experience for our guests. Work closely with assistant waiters, kitchen staff, and managem

The Admissions Administrative Assistant works collaboratively within this busy and fast-paced team to deliver a high quality of customer service and administrative support. The primary purpose of the role is to be front of office and support the administration of the admissions process from parents�

Christmas hamper/voucher (£150).

Our Assistant Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. This is about helping to run a £multi-million store, while motivating and developing a diverse and talented team. One day could find you supporting the Store Ma

Maximise sales and provide excellent customer and after-sales service. Luxury Ladieswear Retail Sales Assistant Requirements. Have worked for a luxury ladieswear brand as a Sales Assistant.

Assistant Manager, Team Leader, Retail, Luxury, Lifestyle, Flagship. Full Time, excellent package and benefits. The ideal candidate must have lots of experience working within a consultative Retail environment, driving excellent customer centric service.

Retail, Hospitality, Bar work, Warehouse, Sales, Sales Assistant Customer Service, Call Centre etc). Customer Sales Assistant - Immediate Starts Available! - London (No Experience Required). They provide full sales and product coaching for everybody in their team, however, any experience in a custom

BelongWithUs Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectationsThe role: As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be profess

Multi-drop Van Driver/Customer Service Assistant. Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.

An exciting opportunity has arisen for a Retail Banker to join a leading international Bank.Opening accounts, safe deposit boxes etc.Proven retail banking experience including cashiering, opening accounts, safe deposit boxes etc.Fluency in speaking Cantonese is ESSENTIAL.Excellent communication skil

We are currently seeking a motivated, polished, and proactive Concierge Assistant to join the team supporting a prestigious luxury development in Central London. The Concierge Assistant will provide the highest level of personalised customer care and service to residents, internal employees, clients

Optical Assistant - Finsbury Park. If you have some previous optical experience and customer service is extremely important to you this would be the perfect chance to join a close knit friendly team where there aim is to make sure their customers feel see, and look great in their unique and bougie e

When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, social and environmental impact. As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store mana

To recognise customers’ needs and develop new business for the Bank to achieve sales target.

Entry Level Sales and Customer Service Assistant - Immediate Starts Available (Full time availability required, Mon - Fri).Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment.Looking to start your

Sales Assistant - Immediate Start - Full time equivalent availability - Central London. Ready to bring a sales mindset and become a key member of a sup. Our client is one of the countries leading Sales, Customer Service and Marketing companies based in Central London.

The Assistant Manager will support the General Manager in the day-to-day running of the business, ensuring excellent customer service and smooth operations. Our Assistant Manager role is the key to rounding out our friendly and hardworking little team.

NSS is proud to have Platinum accreditation from Investors in People. We are a specialist services supplier. From building maintenance to window and specialist cleaning, platform hire and equipment testing self-delivered services, anywhere in the UK Due to our continued growth, we are currently looking for a Glazier to join the team. NSS Maintenance are a working at heights contractor working throughout UK, servicing facilities management clients and the refurbishment industry alike. You will be working in a team of two. attending Glazing jobs around your location. This is great opportunity to expand your skills and process in a great company. IMPORTANT INFORMATION To ensure a fair and unbiased recruitment process, we have chosen to collaborate with Hubert.ai in this process. After submitting your application, you will be invited to participate in a chat-based interview with our virtual recruitment assistant, Hubert. Please complete it as soon as possible. The interview typically takes about 15-20 minutes to complete. Benefits: Fully equipped vehicle with fuel card Overtime at time and half All equipment provided with Mobile Phone Full issue of PPE (personal protective equipment) Personal development opportunity with Industry recognised training 20 days paid holiday per year plus the 8-bank holiday Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers Trade Point Card which will enable you to get 10% off at any B&Q Day off for your birthday after length of service Eye care vouchers Referral bonus scheme Medicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more Responsibilities of the role: Working in teams on reactive and planned glazing jobs Making safe damaged units / panes and returning to site at later stages to replace units and panes. Commercial experience with glazing in general Ability to measure large retail and commercial glazing must be able to use Merlin tool Ability to read O&M information to determine glazing profile and structure Ability to deal with suppliers and order glazing units / panes (existing network of suppliers in place) Experience in co-ordinating specialist equipment suppliers such as cranes, spider cranes and lifting operators. Ability to support other tradesman when glazing jobs not available roofing, coatings and cladding Experience within working at heights Good communication and customer service skills use of PDA to ensure swift communication and images uploaded to head office Support the slough depot management team in the co-ordination of glazing replacement. We aim to grow this service offering in the south Consult with our National Glazing Manager to ensure all works are planned carefully Requirements required: Must be flexible with working hours, early starts, late finishes and some weekends Good communication and customer service skills Full clean driving license You will have an appetite for heights What we need from you but not essential IPAF (1b, 3a, eb) CSCS labourer PASMA First aid NSSM TPBN1_UKTJ

We’re looking for an energetic Assistant Store Manager with a background in customer-focused retail. You’ll bring enthusiasm for creating outstanding customer experiences, driving store performance, and fostering a positive, high-energy atmosphere for both customers and your team. With a proactive, hands-on approach, you’ll be confident stepping into the lead and won’t hesitate to roll up your sleeves when needed. As an Assistant Store Manager, you’ll partner with the Store Manager to inspire and support your team based in our Covent Garden store. You’ll help shape an exceptional customer journey, boost sales, oversee daily operations, and develop your team to reach their full potential. On the shop floor, you’ll lead by example, living ECCO’s values and setting a high standard of excellence. Key Experience: • Previous experience as an Assistant Manager or Supervisor in a fast-paced retail environment., • A proven ability to meet sales targets and drive team performance., • Strong background in leading, developing, and motivating a team to deliver results., • Confident in problem-solving and supporting day-to-day store operations., • A customer-focused Assistant Manager with solid retail experience., • A passion for delivering outstanding service and achieving results., • Excellent people skills with the ability to coach, inspire, and develop others., • A positive, hands-on approach and the confidence to step into leadership when needed., • Someone who thrives in retail and takes pride in maintaining high operational standards. Why join ECCO? At ECCO, we offer more than just a job – we offer the opportunity to grow in a supportive, global brand that invests in its people. Whether you’re looking to build a long-term retail career or take the next step in your leadership journey, ECCO is a place where you can make your mark. Interested? If you're ready to take on a new challenge and grow with a company that values its people, we’d love to hear from you. Apply today and be part of something exceptional at ECCO.

SALES ASSOCIATES - GLOBAL PREMIUM BRAND – WOMENSWEAR MARYLEBONE £30K - £32K + COMMISSION + BONUS + CLOTHING ALLOWANCE Outside The Box Recruitment is currently recruiting Sales Associates with over 1+ yrs+ experience selling HIGH PREMIUM WOMENSEAR based in their beautifully designed contemporary store in Marylebone. Our client is renowned for their modern and on trend ready-to-wear and accessory designs which have been worn by fashion forward royals and various high-profile celebrities. With a focus on sustainable fashion at the forefront of their values. Our client champions the idea of fairness both in the workplace and with the production of their designs. The Sales Associates will confidently drive sales through seamless customer service, in depth product knowledge and excellent client relationship building skills. Reporting to the Management Team, the Sales Associates will focus on styling and link selling and will provide a positive environment for clients. The Role: Reporting to the Manager and Assistant Manager Building and maintaining strong client relationships Meets personal and store sales goals. Creating a positive and encouraging environment for clients Delivering knowledge on clientelling and CRM functions Focus on delivering the ultimate of client experience and building rapport with clients Demonstrates an in-depth knowledge of the merchandise. Maintains a keen interest in the fashion industry and market trends Maintaining the presentation of the shop floor ensuring all items are neatly presented Assisting with deliveries, replenishment and visual merchandising. Ideal candidate: 1yrs + experience within a fashion premium / luxury environment Passionate and knowledgeable about Dynamic interpersonal, written and verbal communication Demonstrates a ‘can do’ attitude to clients and colleagues Smart /casual and well-groomed in appearance. Sales driven and determined to succeed Able to build positive relationships with clients and team members Additional to the basic salary is: Bonus / Commission, clothing allowance. Please email CV’s to or call direct on 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Working with JOSEPH We are looking for talented individuals for our stores in the London area, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our store at 28 Brook Street, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

JOB TITLE Assistant Store Manager ROLE TYPE Full time REPORTING TO Store Manager LOCATION ERES Burlington - London START DATE October 2025 COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Through this role, you will be assisting of our new Boutique manager in her functions. You will be our best ambassador of the brand. Together with your team of Sales Advisors, you will offer the best experience to your clients, developing the awareness of the brand. You will make your clients dream in offering them the appropriate wardrobe and maximize the impact of the collection on the floor. You will understand the strategy of the brand and optimize it in your boutique, ensuring the image and the business results. KEY RESPONSIBILITES Brand Image • Represents the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company and by supporting the sales team in this process., • Acts as a Brand Ambassador on the Boutique floor., • Coaches sales teams to apply the appropriate and best-selling ceremony possible., • Ensures window and in-boutique displays consistently reflect the essence of the collection and in accordance with the ERES image., • Ensures team is motivated and understands ERES vision and mission., • Communicates regularly to the boutique team to inspire them and reinforce the ERES difference via Morning briefing, monthly meetings to review the Boutique performance and discuss business challenges., • Grows and develops Boutique team members through the identification of their strengths/ weaknesses and individual development plans for each of them., • Designs and reviews the boutique roster to maximize staff strength according to traffic demands., • Guarantee the commercial and financial objectives of the point of sale, • Ensures all operational procedures regarding sales, discounts, transfers, stock adjustments and all policies are followed., • Liaises closely with the store Manager and the HQ team based in Paris to ensure that the assortment and stock are at the optimal levels to achieve targeted sales, • Supports the implementation of commercial operations in the point of sales., • Is responsible for the application of group commercial policies in store. PROFILE • A significative experience in a similar function within the fashion retail industry, • Excellent Communication and strong leadership skills including empathy, caring, coaching and motivating, • Strong customer Service Mindset, • Shows curiosity and flexibility to adapt to a changing retail environment and accompany the business strategy development, • Structured, organized and autonomous At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone has the opportunity to contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.

As the Store manager, you will be an ambassador of the brand, running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs. KEY RESPONSIBILITIES: Team Leadership & Engagement • Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions, • Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L, • Take accountability alongside Store Support for the health and safety management of the store, • Supervise loss asset protection and risk management, • Control stock loss within the boutique budget and implement stock audits effectively, • Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control, • With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support) Business & Client Development • Develop the sales team to ensure their teams deliver the brands experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans, • Identify, recruit and develop talents and work with HR to secure succession plans, • Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions, • Take part in the recruitment, training, evaluation, motivation and development of the staff Operations • Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions, • Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L, • Take accountability alongside Boutique Support for the health and safety management of the store, • Supervise loss asset protection and risk management, • Control stock loss within the boutique budget and implement stock audits effectively, • Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control, • With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support) PROFILE & EXPERIENCE: • Management retail experience., • Existing International Clientele network, • Experience in managing VIP clients and events, • Excellent communication and relationship building skills, • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity, • A passion for the brand and our collections, • Strong knowledge of fashion, trends and specifically RTW product division, • Fluency in a second language (preferred)

🌟 Senior Sales Negotiator 🌟 📍 Location: South London 💼 Contract: Full-time, Permanent 💰 Salary: £60,000 – £90,000 OTE (including competitive basic DOE + uncapped commission & car allowance) ⏰ Hours: Monday – Friday, 8:45am – 6pm (with some Saturdays on rotation DOE) Are you an ambitious Senior Negotiator or Valuer looking for your next step? This is an exciting opportunity to join one of South West London’s most successful estate agency offices as an Assistant Sales Manager. This is a high-volume, top-3 market office with a strong reputation and a consistently high number of instructions and completions. You’ll be stepping into a well-structured team with excellent leads, a solid stock list, and the backing of an established brand name. 🔑 Key Responsibilities: • Carrying out property valuations and winning new instructions – a core part of this role., • Driving stock levels and ensuring the office maintains a leading market share., • Supporting the Sales Director in leading and motivating a high-performing team., • Negotiating offers and seeing sales through to completion., • Managing your own pipeline and overseeing sales progression., • Building long-term relationships with vendors and buyers, providing exceptional customer service. 🎯 About You: • Essential: proven experience conducting property valuations in London., • Strong track record as a Senior Sales Negotiator or Valuer in a busy, high-volume office., • Confident at pitching and winning instructions in a competitive market., • Strong local knowledge of South West London property (Tooting and surrounds a bonus)., • Ambitious, entrepreneurial, and motivated by progression – this role is designed to develop into Sales Manager., • Highly organised with excellent communication and leadership skills. 💷 Package & Benefits: • £60k – £90k OTE, with a strong basic salary + uncapped commission., • Car allowance, • Clear progression path to Sales Manager and beyond., • Agile benefits package tailored to the individual., • Be part of an entrepreneurial office where fewer negotiators earn more – quality over quantity., • Industry-leading tools and support to maximise performance. This is an exceptional opportunity to step into a leadership role within one of London’s busiest and most competitive markets. If you’re a driven valuer with proven success in winning instructions, we’d love to hear from you. 👉 Apply today and take the next step towards becoming a Sales Manager.

Pop Mart Store Manager - Charing Cross Industry: Designer toys and collectible pieces Location: Charing Cross, London Job type: Full time, permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: Contribute to a fast-growing European business that combines retail, art, and creative storytelling • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Retail Store Manager to lead and oversee operations at our new Charing Cross store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards. This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager. Responsibilities • Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision, • Develop and implement strategies to achieve sales targets and improve store performance, • Provide exceptional customer service and resolve any customer issues or complaints, • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures, • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Oversee cashier point operations, including daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Lead recruitment efforts, evaluate potential candidate's performance, and train new team members, • Perform administrative tasks such as rota scheduling, payroll management, and sales reporting, • Ensure compliance with all company policies, procedures, and relevant regulations, • Be available to work flexible hours. Required Qualifications • Proven experience (4+ years) in retail management, preferably in a similar industry, • Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience), • Fluent in professional English, with excellent verbal and written communication skills, • Strong leadership skills with the ability to motivate and develop a high-performing team, • Proven ability to develop and implement strategies to achieve sales targets and improve store performance, • Excellent organizational and problem-solving skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling, payroll management, and reporting, • Team-oriented with the ability to foster a positive work environment, • Candidates with less experience can also apply for the Assistant Store Manager position Desirable but Not Essential • Multi-lingual language ability (Chinese Mandarin is an advantage but not essential), • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Working with JOSEPH We are looking for talented individuals for our stores in Marylebone, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Join a Market-Leading Retailer - Assistant Manager | West London| Up to £38,000 Job Title: Assistant Manager Location: West London Salary: Up to £38,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities * Take ownership of a department and step up as Duty Manager when required * Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control * Drive exceptional customer service and team engagement * Oversee stock control, merchandising, and compliance standards * Ensure Health & Safety procedures are always followed * Analyse store data to identify areas for improvement and growth What We're Looking For * Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment * A hands-on leader who thrives on the shop floor and motivates others * Strong organisational and communication skills * Passionate about customer service and hitting targets * Proactive and eager to develop into a future Store Manager Why Join Us? * Competitive salary - up to £38,000 * Fast-paced, exciting environment with genuine career progression * Be part of a business that's expanding rapidly across the UK * Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our West London success story. BBBH34031

Join the Fortnum & Mason Canary Wharf Team! Join our brand-new Canary Wharf pop up store this season where Fortnum & Mason brings over 300 years of extraordinary taste to the heart of Canary Wharf. Step into a world of iconic teas, bubbly champagne, irresistible biscuits, and exclusive gifts — all wrapped in unmistakable Fortnum’s charm. Whether you're popping in for a midday pick-me-up or a last-minute gift with a dash of elegance, our pop-up promises a little magic in every visit. This is a fixed term role with start dates commencing the 13th of October 2025 till the 12th of July 2027. This is a 40 hour a week contract where fully flexibility is needed throughout the week and contract, based in Canary Wharf. Fortnum & Mason are looking for an exceptional Retail Supervisor to join the team. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Assistant Store Manager, our Sales Associate will provide exceptional service to our customers, ensuring that each interaction is special, and that store KPI’s are reached through both individual excellence and teamwork. Why Work For Us: • Competitive hourly rate + paid overtime*, • Up to 40% store and restaurant discounts*, • Subsidised staff meal scheme, • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*, • Matched pension scheme and career development opportunities What You'll Do: • Work on the tills to create an exceptional lasting impression, • Build relationships with customers on the shop floor through story telling, • Help with stock rotation What We're Looking For: • Experience in a fast paced environment in a similar role, • Proven ability to deliver excellent customer service, • A friendly warm approach with great people skills, • Flexibility to work various shifts, including weekends, early shifts and late finishes, • Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

About us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Since 2015, we’ve been creating clothes that feel as good as they look, for people who embrace individuality, live with purpose, and want to leave the world a little better than they found it. Over the past decade, we’ve grown through creativity, bold ideas, and conscious choices and our values remain the same today. About you We’re looking for an experienced Supervisor to join our Flagship Store in Covent Garden on a full-time, flexible basis. As a key team member and brand ambassador, you’ll deliver exceptional customer experiences, champion our values of sustainability and conscious fashion, and help lead a passionate in-store team to success. You’ll play a pivotal role in driving performance, supporting team development, and ensuring every customer leaves feeling inspired by both our products and our mission. Your Day-to-Day Sales & Customer Experience • Create a warm, personalised shopping experience where every customer feels welcome and valued, • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling, • Build strong product knowledge within the team, with a focus on Nobody’s Child’s collections, sustainability efforts, and bestsellers, • Handle customer queries and complaints with professionalism, empathy, and a solution-focused approach Team Leadership & Development • Support the Store Manager and Assistant Manager in delivering sales targets and store KPIs, • Help train, mentor, and onboard new team members—embedding our ethos and service standards, • Motivate and inspire colleagues to deliver outstanding service and represent the brand with confidence, • Step up as Duty Manager in the absence of senior management, overseeing daily operations and maintaining communication with the Area Manager, • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet Store Operations & Visual Merchandising • Maintain high visual and operational standards, ensuring the store is clean, well-stocked, and on-brand, • Oversee stock management, including replenishment, deliveries, and inventory accuracy, • Support daily till operations, including refunds and end-of-day procedures, • Ensure fitting rooms and till areas are always tidy, organised, and customer-ready What You’ll Bring • Proven leadership experience in a fast-paced retail environment, • A genuine passion for sustainable fashion and our mission, • Strong communication, organisation, and team management skills, • A proactive, hands-on approach with a focus on delivering results If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey.

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Bringing together world-leading expertise in lens and eyewear technology give us the unique possibility to shape an entire industry every day by fostering innovation and make a meaningful impact on people's lives. Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories. The highly anticipated collaboration between Meta (formerly Facebook) and Ray-Ban offers consumers a new way to seamlessly capture, share and listen to their most authentic moments. Ray-Ban joined the Group's portfolio in 1999 and later redefined its distribution strategy leading to decades of growth. This role is based in our Ray-Ban store in Brent Cross Shopping Center. Job Scope Assistant Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager’s, absence taking responsibility for stock, cash and store security. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Ray-Ban culture. Areas of Responsibilities • Support the Store Manager to achieve high levels of sales performance and results, • Ensure all operating policies and procedures are followed, • Play a key part in asset protection training and reporting, • Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns), • Open and close the store according to established guidelines, • Drive performance to ensure all KPIs are achieved and store turnover targets are met, • Support the Store Manager in the daily running of the store, • Network effectively with internal and external stakeholders, • Maintain inspiring visual merchandising in store as per guidelines, • Deliver excellent customer service and demonstrate a high degree of professionalism, • Know the product inside and out and stay fresh with new merchandise, trends and competitive activity, • Create an engaging and positive working environment following the Sunglass Hut experience, • Coach associates to consistently deliver effective selling behaviors resulting in high customer engagement, • Address associate concerns in a reasonable and fair manner consistent with the Company values, • Assists with recruitment, training and development of the team Technical Skills – Portrait of the Perfect Candidate • Strong selling skills, • Problem solving ability, • Excellent customer service skills, • Excellent communication and listening skills, • Time Management skills, • Persuading & influencing skills, • Coaching & development skills, • Performance Management skills, • Leadership skills, • Highly commercial, • Able to networking effectively, • Results driven, • Problem solving ability, • Good knowledge of Microsoft Office package What we offer • Great benefits such as free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc., • Internal mobility across countries, brands and departments, • Career progression and development, • Generous incentives conducted in store

Assistant Store Manager - Camden Town Pop Mart Industry: Designer toys and collectible pieces Location: 259 Camden High St, London NW1 8QR Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for an Assistant Store Manager to work alongside our Store Manager in our new Camden Town store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Paediatric Product Advisor South London + some of North West London Healthcare Salary £45,200 basic, £16k OTE · Postural management solutions · Long established market leader with great reputation and products · Well-performing region with welcoming customer base and room to grow · Products that enhance paediatric patients' quality of life · Great culture and exceptional earning potential THE ROLE: The successful candidate will inherit a well performing territory will still room to grow and be selling premium quality paediatric postural, sleeping and mobility products into schools and the community. Typical contact level will be Paediatric Occupational Therapists, Physios, Therapy assistants, teachers, commissioners. Full company and product training will be provided and career and earning prospects are very attractive. THE COMPANY: Very well-established organisation with a great heritage, reputation, quality products and customer service. They provide a premium quality range of postural and sleeping aids and are seeking to recruit a credible, empathetic, personable and driven sales or clinical professional to manage and further develop their business within and throughout Scotland. REQUIREMENTS: • Empathetic, consultative, relationship building field sale professional., • Experience selling into the above environments, • Clinical professional with a good anatomy and physiology knowledge seeking a new challenge in sales (e.g. a Physiotherapist, Occupational Therapist, Personal Trainer, Therapy assistant) THE PACKAGE: • Basic salary: £45,200, • OTE £16,000, • Van, • Benefits: Pension, 25 days' holiday + stats

Working with JOSEPH We are looking for talented individuals for our store at Harrods, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Entry Level Sales Assistant Role - Immediate Start - Central London Are you looking to start a new and rewarding career? Want to join a growing company that offers progression and travel opportunities? Our client is looking for excited, proactive, and results-focused people to join their busy company based in the heart of London, due to huge client demand. They are currently expanding and have openings in their vibrant and energetic event campaigns team within the sales and customer service sector. If you’re a passionate, goal-oriented individual, with strong communication skills and full-time equivalent availability, and ready to excel in a fast-paced sales and customer service role, we want to hear from you! Candidates must; • Be exceptional at engaging with customers, • Enjoy working in a collaborative and supportive team, • Want to deliver high standards of customer service, • Strong English speaking and writing skills are essential to communicate effectively with customers and our client due to the nature of the role, • A lively social calendar, including networking events, award ceremonies and casual optional Friday socials., • Opportunities to travel both nationally and internationally, • Uncapped commission-based structure plus brand awareness fees as well as ongoing incentives, • Comprehensive coaching program and product knowledge will be provided, including skill base support Even though no experience is needed for this self-employed role, people with the following experience tend to flourish: Sales Representative, Bar Managers, Retail Assistants, Hospitality Assistant, Promotional Staff, Waiting Staff, Warehouse Operative, Marketing Assistant, Front of House, Customer Service Advisor, however all possessing high levels of Customer Service and excellent work ethic are welcome to apply. Send a CV or contact number and they will contact you ASAP. A recruiter will be in contact within the next 72 hours so please look out for their call. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). APPLY NOW FOR THIS IMMEDIATE START OPPORTUNITY! Roles are based in central London and candidates will be required to commute here. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Pyou UK, an International Recruitment Agency, is delighted to partner with a prestigious Spanish Premium Brand specialising in high - quality, hand crafted leather footwear, to recruit a motivated and customer-focused Store Manager and Assistant to Store Manager. We are looking for an experienced and driven Store Manager to lead our boutique, representing a brand internationally recognised for its high-quality, hand-crafted leather footwear – renowned for style, comfort, and durability. This is a fantastic opportunity for someone with a strong background in premium retail, a passion for footwear, and proven ability to drive results. Key Responsibilities: • Lead, motivate, and inspire the store team to deliver exceptional client experiences., • Achieve and exceed KPIs and sales targets, taking proactive measures when performance requires adjustment., • Personally engage in sales on the shop floor, delivering outstanding service and developing long-term client relationships., • Monitor store performance, analyse results, and implement strategies to increase traffic, conversion, and average transaction value., • Ensure the store reflects the brand identity through excellent visual merchandising and operational standards., • Recruit, train, and develop team members to build a high-performing sales culture., • Collaborate with HQ and regional management to report on performance and implement business initiatives. Requirements: • Minimum 3–8 years of experience as a Store Manager or Assistant Manager in luxury/premium retail., • Strong knowledge of KPIs, sales reporting, and performance management., • Excellent leadership and team management skills, with the ability to coach and inspire., • A natural salesperson with exceptional communication and clienteling skills., • Organised, analytical, and proactive in identifying business opportunities. We Offer: • A competitive salary and performance-based incentives., • The opportunity to represent a prestigious brand with international recognition., • Career development within a growing and dynamic company. Are you interested in this position? Please proceed with your application here or send us your CV to Pyou is the international brand of Lavoropiù Group, a leading Italian company in the Human Resources sector. At Pyou UK, we offer various services and projects for individuals and companies in employment and professional growth. Thanks to our international team of experienced and dedicated professionals from different countries, we provide global coverage in recruitment processes. This form is solely for the purpose of providing our recruitment services to candidates. All personal data collected through this form will be processed by Lavoropiù UK Limited (Data Controller) only for this specific purpose in accordance with the GDPR and the Data Protection Act (2018). Lavoropiù believes in inclusive policies that respect equal opportunities and the diversity and distinctiveness of people. This advertising is aimed at all persons without any form of discrimination. Please do not enter any special categories of data (racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data, data relating to health or sexual orientation). We ask you to read the Privacy Policy () and give your consent to processing in accordance with applicable EU and UK legislation. Be wary of those who ask you, even through advertisements that appear to be related to our brand, to send scans of documents to participate in selections and/or interviews, especially if you include email addresses with different domains in the text. If in doubt, search our website for the contact persons of the branch to get all the necessary information.

Join the Fortnum & Mason Canary Wharf Team! Join our brand-new Canary Wharf pop up store this season with Fortnum & Mason bringing over 300 years of extraordinary taste to the heart of Canary Wharf. Step into a world of iconic teas, bubbly champagne, irresistible biscuits, and exclusive gifts — all wrapped in unmistakable Fortnum’s charm. Whether you're popping in for a midday pick-me-up or a last-minute gift with a dash of elegance, our pop-up promises a little magic in every visit. This is a fixed term role with start dates commencing the 13th of October 2025 till the 12th of July 2027. This is a 40 hour a week contract where fully flexibility is needed throughout the week and contract, based in Canary Wharf. Fortnum & Mason are looking for an exceptional Assistant Store Manager to lead the team. Reporting to the Head of Regional Stores, we are looking for an inspirational and proactive leader who will offer guidance and share responsibility for the floor’s day-to-day operations. You will assist in motivating and coaching the team to ensure they all deliver world-class customer service consistently. Strong management and people skills are key to this role, as you will need to confidently guide a diverse team of sales staff. Why Work For Us: • Competitive salary, • Up to 40% store and restaurant discounts*, • Subsidised staff meal scheme, • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*, • Matched pension scheme and career development opportunities What You'll Do: • Delivering exceptional service through driving sales, leading and inspiring the floor team and assisting clientele on the shop floor, • Develop strong relationships with internal and external stakeholders What We're Looking For: • Experience in a fast-paced environment in a similar role, • Proven ability to deliver excellent customer service, • A friendly warm approach with great people skills, • Flexibility to work various shifts, including weekends, early shifts and late finishes, • Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Provide an amazing in-store customer experience, • Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames, • Carry out the dispensing following the optometrist’s recommendations, • Oversee the complete lifecycle of orders and provide consistent after-sale assistance, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in retail, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern new stores, with excellent staff facilities, • Regular company socials and events, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom, • Working Hours: 40 hours per week

Sales Manager (Residential Estate Agency) - Battersea Basic Salary: +/- £40,000 D.O.E On Target Earnings: ~£100,000 (uncapped) Are you an experienced and dynamic Assistant Manager or Manager? If so, we have an exciting opportunity with a leading independent estate agent & want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and experienced operator to lead their residential sales business. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage the residential sales department, driving high performance and continuous development. Develop and implement effective sales strategies to achieve targets and grow the residential sales business. Build and maintain strong relationships with clients, providing exceptional customer service and support. Monitor local property market trends to inform business strategies and advise clients. Track and report on the departments performance, providing regular updates to senior management. Assist with complex negotiations, ensuring the best possible outcomes for clients. Ensure all sales activities comply with relevant legislation and industry standards. Identify opportunities for business growth and work towards achieving sales targets and key performance indicators (KPIs). The Ideal Candidate: Proven experience in a sales negotiator or valuer role within the residential property industry. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organizational skills and attention to detail. Knowledge of the local residential property market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills

ZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online business. ZIMMERMANN also upholds a well-established wholesale business internationally with an enviable list of major stockists including Net-a-Porter and Saks Fifth Avenue, to name a few. We currently have an opportunity for an Assistant Store Manager on a permanent contract (CDI full time) for our new store opening in London, Sloane Street, in January 2026. Main Responsabilities : The Assistant Store Manager helps the Store Manager with daily operational tasks. He/she is responsible for achieving sales targets and exemplifies excellent customer service. Additionally, the Assistant Store Manager supports the Store Manager in maintaining the store's visual merchandising (VM) standards and creating a memorable experience for customers to drive the store's revenue. The main areas of responsibility are: • Support sales and VM, • Team support and development (training, coaching, etc.), • Back office tasks (reporting, planning, sales culture, stock management, inventory, loss prevention, etc.) This list of responsibilities is non-exhaustive. This is an opportunity for candidates aiming for excellence in their field. Skills, Experiences and Knowledges : • Profound experience in a similar leadership role in London, • Excellent organisation skills and high attention to detail, • Passion for the brand and Fashion retail industry, • Strong communication skills – the ability to interact positively to the team and clients in store, • Fluent in English This list is not exhaustive Why work with us? · Bespoke development plans and access to strong mentors and industry leaders · Ongoing Training & Development to grow your career within Zimmermann · Seasonal uniform provided to all team members · Generous Employee Discount and Bonus Structure · Employee Referral Program with the opportunity to earn bonuses for successful placements · Opportunity to progress your career within an Australian global luxury brand, including international opportunities · Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members Only short-listed applicants will be contacted. Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Entry Level Sales Role - Immediate Starts Available (Full time availability required, Mon - Fri) Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment? Looking to start your career with clear pathways for career advancement within the company? Based in the centre of London our clients well established company is currently recruiting for vibrant, bubbly and enthusiastic individuals due to their recent expansion and high client demand. If you have a passion for driving growth, with fantastic communication skills and have the ability to work collaboratively in a fast-paced, team orientated, sales and customer service environment, then we want to hear from you! The key attributes they are looking for are; • Positive and pro active team player, • Professional manner and appearance, • High customer service standards, • Excellent communication skill, • Full time equivalent availability, 5 days per week (Mon - Sat), • Develop and execute innovative strategies to drive brand awareness and sales, • Working within an enthusiastic sales team at various face to face field sales campaigns within the London area, • Showcasing in-depth knowledge and come up with solutions, • Extensive training and mentorship from seasoned professionals, • Fantastic working environment and social calendar, • Career progression for those willing to grow and learn, • Successful and established Sales Team to support you, • Completely uncapped earnings + brand awareness fee, • Exciting travel opportunities They are currently holding appointments for their new sales and customer service roles, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Comprehensive training and development programmes are available in this full time equivalent hours, self employed, commission plus brand awareness fee based, sales role. Experience is not essential as our client offers excellent sales coaching and development programmes, however individuals with experience in the following areas are encouraged to apply: Retail, Hospitality, Customer Service, Retail Assistant, Warehouse, Care assistant and any other customer related based experiences. If you feel you meet these requirements and want the opportunity to join and propel your professional journey to new heights! APPLY NOW for a Immediate Start! This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Company Description A brand built on friendship and rooted in craft, Cutler and Gross was established by opticians Mr Cutler and Mr Gross in 1969. They had a vision: to pioneer a new standard of eyewear. Each frame was made by hand in the workshop above the Knightsbridge store in London. Over 55 years on and this philosophy of craftsmanship remains unchanged. Taking place in Italy and Japan, the frames are handcrafted by a team of artisans who have spent decades honing their skills. Today, the proudly independent eyewear brand has 5 flagship store locations in London, Bath, New York and Toronto and has over 2000 Stockists in 50 countries around the world, and online at Role Description: The E-Commerce Manager will be responsible for leading the digital strategy for cutlerandgross.com. This includes a broad range of responsibilities; Shopify website management and improvements , digital marketing channels, and customer service. This hands-on role requires excellent organisation and collaborations skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities: Website and Trade: • Maintain the website content alongside the E-Commerce Assistant, including regular updates to the homepage, menus and service pages, adhering to brand guidelines., • Brief graphics team and Brand Copy Editor for content required for the website., • Manage the relationship with the Shopify development agency, scoping new projects and planning the roadmap., • Troubleshoot website issues internally with IT Manager, and via Shopify support and agency., • Be an advocate for AB testing using an AB testing app. Develop a testing plan to drive increased conversion rates and liaise with Shopify agency to execute changes., • Ensure website is maintained for accessibility., • Own the sales reporting, highlighting areas for growth and any risks. Digital Marketing: • Liaise with the Brand Marketing team to plan the weekly content calendar. Use trade insights for email marketing campaign planning., • Test and schedule marketing emails in Voyado platform. Plan AB testing with the marketing team., • Manage the relationship with the Paid Search and Social agency to communicate the internal marketing strategy and drive improvement in ROI and ROAS., • Support the PR Manager with Affiliate program through Rakuten platform. CRM Strategy and Customer Service: • Own the Customer Data Platform, Voyado. Utilise the platform to create and maintain email automations, for both online and retail., • Develop the strategy for the loyalty program, and implement this via the Voyado platform. Once live, monitor program, and continuously review and optimise experience for customers., • Manage the relationship with the Voyado account manager to plan the strategy., • Support E-Commerce Assistant with customer service queries. Provide customer service cover when required. Team Management: • Manage one direct report (E-Commerce Assistant)., • Collaborate closely with other areas of the business including marketing, retail, wholesale and operations. Requirements: • 5+ years of E-Commerce, Digital Marketing and CRM experience, preferably in premium fashion, eyewear, beauty, or luxury lifestyle industries., • A self starter who can operate autonomously with a proven ability to grow sales revenue, traffic and continuously improve conversion rates., • Strong knowledge of E-Commerce reporting metrics, including AOV, conversion rate, retention rate., • Experience using Shopify Plus and a Customer Data Platform (Klaviyo/Voyado etc) is essential., • Proven track record in building and working on CRM strategies that drive repeat business., • Experience working with external agencies for website development and digital marketing is preferable., • Excellent communication skills – with both internal stakeholders, senior management and customer facing., • Strong organisational and project management skills with an ability to manage business wide projects. Use of project management tools like Trello, Monday.com and Jira would be beneficial., • Sophisticated aesthetic, with passion for design and craftsmanship, and understanding of luxury brand tone, voice, and audience. Staff Benefits: • Frame and sunglass allowance., • Generous friends and family discount., • Annual eye test at a Cutler and Gross store., • 25 Days holiday (+1 extra day for each additional year you work at the business (up to max of 30 days)., • Flexible hours – core hours between 10am and 4.30pm., • WFH 6 days per month (max 2 per week) – after probation., • Regular company socials. Applicants should apply with a CV and cover letter to . We are not accepting queries or candidate applications via recruitment agencies or consultant.