Account Manager (Channel and Performance)
21 hours ago
Rickmansworth
About Hunterlodge Hunterlodge Advertising is a leading full-service marketing agency delivering innovative, insight-led campaigns across Higher Education, Healthcare, Financial Services, Professional Services and B2B sectors. We combine strategic thinking, creative excellence, AI, data and media expertise to help our clients achieve measurable commercial outcomes. As we continue to grow, we're looking for ambitious Account Managers who thrive in a fast-paced environment and enjoy taking ownership of both client relationships and campaign delivery. The Opportunity We're looking for an experienced, hands-on Account Manager to join our growing team. This is not a traditional client servicing role. We're looking for someone who enjoys getting into the detail of campaign delivery, understands how digital marketing channels work and is confident challenging performance to ensure every campaign delivers exceptional results. You'll own a portfolio of client accounts, acting as the central point between our clients and our specialist teams across Media, Performance, Strategy, Creative, AI Visibility, Content and Analytics. You'll ensure campaigns are delivered efficiently, projects stay on track, and opportunities to improve performance are continually identified. You'll become a trusted adviser to your clients while taking ownership of campaign delivery, commercial performance and project management. This role offers a clear progression pathway towards Senior Account Manager and Account Director. Key Responsibilities Client Leadership • Own the day-to-day management of a portfolio of client accounts., • Build strong, trusted relationships with clients and become their primary point of contact., • Lead client meetings, presentations, campaign reviews and status updates., • Understand each client's objectives, challenges and commercial priorities., • Provide proactive recommendations that improve campaign performance and client outcomes., • Ensure consistently high standards of client service across every interaction. Campaign Delivery & Performance • Take ownership of campaign delivery across multiple integrated marketing campaigns., • Review campaign builds across Google, Meta, LinkedIn, TikTok, DV360 and other advertising platforms to ensure quality and accuracy., • Monitor campaign pacing, budgets, tracking and overall delivery., • Challenge campaign performance and work closely with channel specialists to identify optimisation opportunities., • Review audience strategies, creative performance and testing plans., • Ensure campaigns remain aligned to agreed KPIs and client objectives., • Identify issues before they become problems and coordinate corrective actions., • Support campaign launches, reporting and ongoing optimisation. Project Management • Manage multiple projects and campaign workstreams simultaneously., • Coordinate internal teams across Media, Strategy, Creative, Content, AI Visibility and Analytics., • Produce clear briefs and ensure deliverables are completed on time., • Manage project timelines, dependencies and client approvals., • Ensure campaigns are delivered efficiently, accurately and within budget., • Maintain excellent attention to detail across every stage of delivery. Reporting & Insight • Present campaign performance and strategic recommendations to clients., • Translate complex data into clear commercial insights., • Review dashboards, reporting and analytics to identify trends and opportunities., • Work alongside the Performance Team to improve campaign effectiveness., • Support quarterly business reviews and strategic planning sessions. Commercial Management • Manage campaign budgets and project profitability., • Support forecasting, invoicing and financial administration., • Identify opportunities to grow existing client relationships., • Prepare estimates, scopes of work and proposals., • Support new business pitches where required. Platforms You'll have experience working with several of the following platforms: • Google Ads, • Campaign Manager 360 (CM360), • Display & Video 360 (DV360), • Meta Ads Manager, • LinkedIn Campaign Manager, • TikTok Ads Manager, • Snapchat Ads Manager, • GA4, • Looker Studio Experience across every platform isn't essential, but you'll be comfortable discussing campaign performance, challenging optimisation decisions and working closely with channel specialists. Essential Requirements • 3-5 years' experience within a media agency, digital agency or integrated marketing environment., • Experience managing client accounts and delivering integrated marketing campaigns., • Strong understanding of paid media, digital marketing and campaign optimisation., • Hands-on experience using one or more major advertising platforms such as Google Ads, Meta, LinkedIn, DV360 or TikTok., • Ability to interpret campaign data and turn insight into action., • Excellent project management and organisational skills., • Outstanding communication and presentation skills., • Strong commercial awareness., • High attention to detail., • Positive, collaborative and proactive approach. Desirable Experience • Experience working with Higher Education, Healthcare, Financial Services or B2B clients., • Experience with AI-powered marketing tools and workflows., • Familiarity with website optimisation, SEO or AI Visibility., • Google Ads, Meta or programmatic certifications., • Marketing, Business or related degree. What We Offer • Competitive salary of £35,000 - £40,000 depending on experience., • Clear progression to Senior Account Manager and Account Director., • Comprehensive onboarding and mentoring programme., • Funded IPA qualifications and industry certifications., • Continuous Professional Development with regular internal and external training., • Exposure to leading advertising platforms, AI technologies and integrated marketing campaigns., • Opportunity to work on national and international brands., • Collaborative, supportive and ambitious agency culture., • Hybrid working and competitive benefits package.