Customer Service jobs in RichmondCreate job alertsNo experience

As people increasingly move across channels and platforms, Kantar Media’s TGI data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Head of TGI Account Management Location: London, Westgate Working Pattern: Full time/Permanent/Hybrid This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. Role Description Join the team behind the industry’s most trusted insight and planning solution. TGI helps the world’s leading media owners, brands and agencies understand audiences, plan with confidence, and fuel growth. We’re now looking for an exceptional Head of Account Management to lead our (syndicated) client portfolio strategy, drive commercial outcomes, and elevate the impact of our Account Management team. As Head of Account Management, you will be the senior leader responsible for retaining and growing multimillion pound subscription revenues, cultivating strategic client partnerships, and setting the bar for commercial excellence across the TGI business. You’ll lead a dedicated team supporting a diverse client base — including major agencies, global media platforms, and some of the UKs best known brands. This is a high visibility, high impact role for a commercially minded leader who thrives at the intersection of consumer data, insight, and client strategy. What You’ll Do Drive Revenue Retention & Growth • Own and exceed retention and renewal targets across a significant subscription base., • Lead commercial negotiations, pricing updates and partnership expansions., • Strengthen relationships with senior stakeholders across agencies, media owners and advertisers., • Lead, coach and empower Account Directors, Account Managers and Client Executives., • Develop commercial capability, strategic thinking and account stewardship within the team., • Embed a value driven, commercially sharp mindset across the AM function., • Raise the standard of forecasting, pipeline management, negotiation skill and commercial storytelling., • Maintain excellence in forecasting accuracy, contract quality, reporting and account governance., • Be accountable to TGI/Kantar Media ExCo, owning your financial reporting targets and commercial strategies., • Collaborate closely with leaders across Client Services, Insight, Finance, Product and Operations to ensure smooth delivery and client satisfaction. About You You’ll thrive in this role if you are: Commercially Driven • Experienced in owning revenue targets within a subscription, data or insight led business., • Strong at building trust with senior client stakeholders., • Passionate about developing people into high performing commercial professionals., • Confident and passionate about consumer insight and its central role in the ever-evolving media and marketing industry. Comfortable translating sometimes complex data challenges into clear and compelling client narratives., • Influence one of the most recognised and respected media insight brands in the world., • If you're a commercially minded leader with a passion for client partnerships in the media space and a track record of growing revenue through insight driven solutions, we’d love to hear from you. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

CUSTOMER SERVICE & OPERATIONS ADMINISTRATOR - Beauty Industry, Global Beauty Company Location: Office Based: Acton, London Employment Type: Full-Time, Permanent (Mon-Fri, 9am-5pm based in the office) Salary: £28,000-30,000 per annum We are seeking a highly organised and proactive Customer Service & Operations Administrator to join our client’s dynamic team. This role is perfect for someone who thrives in a fast-paced environment, has excellent communication skills, and enjoys delivering exceptional service to clients and retailers. Key Responsibilities: • Order Processing: Efficiently manage and process customer orders, ensuring accuracy and timely dispatch., • Client Liaison: Maintain strong relationships with retailers, stocklists, and professional clients, including spas, hotels, clinics, and boutiques., • Handling Enquiries & Complaints: Respond to web enquiries and resolve customer issues in a professional and timely manner., • Logistics Coordination: Organise and manage post and deliveries via Royal Mail, DHL, UPS, and other courier services., • Office Management: Oversee general administrative tasks such as ordering stationery, employee discounts, managing emails, and handling phone calls. Skills & Experience Required: • Experience using Sage 200 is preferred but not necessary., • Strong organisational skills with the ability to multitask and prioritise workload., • Excellent verbal and written communication skills., • Experience in customer service or administration is desirable., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive and problem-solving attitude with a keen attention to detail. Benefits: • Competitive salary of up to £30,000 per annum, • A supportive and friendly team environment, • Opportunities for career growth and development, • 25 days holiday + public bank holidays, • Day off for your birthday!, • Pension scheme Why Join? This is an exciting opportunity to be part of a mission-driven company committed to innovation, sustainability, and client satisfaction. You’ll join a team that values empowerment, ownership, and collaborative growth. If you’re ready to make a meaningful impact in a company with a renewed vision and ambitious global growth plans, we want to hear from you. Apply today to take your career to the next level in the beauty industry!

Excellent worldwide travel opportunities including a dedicated Staff Travel Team on hand to assist with your holiday bookings, a generous leave allowance (up to 40 days per year), the opportunity for sales staff to take a period of sabbatical leave and educational trips: this year 50% of Consultants

No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed). If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. These are approximate numbers for Grade II (Economy Class).

Mobile Funeral Service Specialist. We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine Funeral Directors as a Mobile Funeral Service Specialist (Level One).

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Entry Level Account Manager – Fuel Card Industry Location: York | £26,000 base salary + uncapped commission | No experience required Our client, a respected organisation within the fuel card and fleet management sector, is looking to hire an Entry Level Account Manager for their York office. This is an ideal role for someone who is confident, enthusiastic, and ready to start a career in account management without needing prior industry experience. Why the Fuel Card Industry? Fuel cards are widely used by businesses to help manage fuel costs, monitor driver spending, and streamline administrative tasks. Joining this industry means stepping into a market that offers: • Strong, reliable demand from companies operating vehicles of all sizes, • A clear, practical product that brings immediate value to customers, • Growth opportunities linked to haulage, logistics, transport and fleet operations, • A stable sector with long‑term potential for career advancement About the Role As an Entry Level Account Manager, you will focus on developing and managing relationships with business customers. Your role will involve understanding their operations, guiding them through suitable fuel card options, and ensuring they receive ongoing support. • Key responsibilities: Speaking with business clients to understand their fuel and fleet needs, • Maintaining and nurturing new accounts from the outset, • Offering tailored product recommendations based on usage and budget, • Building rapport and becoming a trusted point of contact, • Collaborating with senior sales and enterprise teams as you progress Career Development This position is designed for fast progression. As you build experience and confidence, you can advance into: • Specialist roles in haulage and transport, • Enterprise account management working with large fleets and SGVs What’s on Offer • £26,000 basic salary, • Uncapped commission with strong earning potential, • Full training on the fuel card industry, product range, and account management, • A supportive team culture with structured development, • The chance to grow in a well‑established, reputable organisation One‑Stage Interactive Interview – 17 February Applicants will take part in a practical, engaging assessment day on 17 February, with decisions confirmed the following morning. This is a process based entirely on transferable skills such as communication, motivation, organisation, and the willingness to learn. No previous sales experience is required. How to Apply If you’re driven, confident with people, and eager to build a long‑term career in a commercial environment, this is an excellent starting point We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Mobile Funeral Service Specialist.Frederick W Paine Funeral Directors, East Molesey.We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine Funeral Directors as a Mobile Funeral Service Specialist (Level One).You'll be the first-person families speak to, o

Previous experience in air cargo customer service, reservations, or GSSA operations. Strong communication and customer service skills. We are recruiting for a Customer Service & Reservations Agent to join a well-established Cargo GSSA operation.

Recoveries Account Manager - 6 Month FTC Salary 36,000-£39,000 DOE Hours of work 9am-5pm We’re recruiting on behalf of a well-established Business Finance Provider supporting a wide range of UK sectors, including technology, transport, construction and medical.

Multi-award-winning print and packaging powerhouse are looking for their next talented Account Manager to join their sales & design team at their modern, state of the art facility in Hounslow. The duties of the successful Print Account Manager will include;.

The most competitive salary in the industry!.You will love dealing with the public and be able to forge exceptional client relationships!.A strong worldwide geographical awareness and a passion for travel.First-hand travel experience, with particular preference for travel within Australia and New Ze

The work week starts on a Sunday, if an employee works on a Sunday they will have a Day of Rest during the week will be organised with the Customer Engagement Supervisor(s). Customer Engagement Team are required to work Bank Holidays which will be according to a rota.

Hours 9am - 5pm Mon - Fri £30-£36k pro rata DOE This role would suit an experienced Collections or Credit Control professional with a strong focus on early-stage arrears. The Role: Chasing arrears and managing cash allocation for accounts under 60 days Building strong internal and exte

Otis is growing and we are recruiting an Account Manager to cover London territory and reporting to the Operations manager. Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results. Conduct sales negotiations and close deals.

Make a Difference in the Lives of SEN School Children.Looking for a rewarding role where you can support and care for others? Keep reading!.Driver Hire Kingston is currently recruiting.SEN schoolchildren travel safely to and from school in the Kingston and Richmond area.This role is based in Twicken

Were looking for a commercially driven Account Manager to join our growing client team at Talent Nexus, supporting and developing our key recruitment clients. You wont just manage accounts youll develop them. Maintain clear forecasts and account plans.

A reputable insurance firm in the Isleworth area is seeking a confident commercial account handler with expertise in fleet and professional indemnity insurance. The successful candidate will manage a portfolio of SME to mid-market clients, focusing on insurance risks.

As an Account Manager at RX Global, you’ll play a key role in driving sales and building strong relationships with our customers. RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. RX is a global leader in events and exhibitions, leveraging i

As part of the Buyer Team, you will lead the development and execution of hosted buyer strategies, manage premium buyer accounts, and drive commercial value across RX’s global Travel event portfolio. Buyer Team delivers the High Value Visitor (HVV) strategy by attracting top‑quality visitors to

Having won a number of national contracts on an exclusive basis, we are now looking to add an Account Manager to our Hospitality division. The Account Manager will be tasked with servicing one main account across the UK, mainly looking for staff in kitchens across a number of positions.

Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We are working with a highly

Activate Accident Repair Hampton. At Activate Group, looking after team members is a major priority. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

A rapidly growing tech company in Kingston upon Thames is seeking a sales professional to drive cloud storage and data-center sales.The ideal candidate will have at least 3 years of IT reselling experience and a strong understanding of cloud technologies.Offering a competitive salary between £30,00

A leading risk assessment provider in the UK is seeking a skilled Account Manager to manage relationships with Brokers and MGAs.You will be responsible for nurturing long-term partnerships and identifying opportunities for growth.This role requires strong analytical skills, a commercial mindset, and

The Buyer Team delivers the High Value Visitor (HVV) strategy by attracting top-quality visitors to RX's global portfolio of events and managing end-to-end Hosted Buyer programmes.The team ensures buyers have a productive, seamless experience that drives satisfaction and advocacy.As part of the Buye

A global events organisation in Richmond seeks an experienced professional to lead buyer strategies and manage premium buyer accounts.You will enhance event journeys for high-value buyers, ensuring alignment with exhibitor objectives.The ideal candidate will possess strong account management skills,

A leading hospitality recruitment agency in Hounslow is seeking an Account Manager to support kitchen staffing operations across the UK.

Labourer/preboarder with a telehandler ticket required for a large nationwide house builder. Our client is looking for an experienced labourer to join a project in Middleton Tyas. Labourer / Pre boarder with telehandler ticket.

A global event management leader based in Richmond seeks an experienced Account Manager to drive business sales and nurture client relationships. The role focuses on delivering tailored solutions through events and digital tools, requiring strong communication and negotiation skills.

A leading event management company in the UK is seeking a Buyer Team lead to manage high-value buyer accounts and develop recruitment strategies. The role includes enhancing buyer experiences and aligning with exhibitor objectives.

Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZ

You will oversee the performance of the Workshop, Service, and Parts Departments while focusing on customer satisfaction and profitability. Key responsibilities include leading the team, managing service quality, and ensuring compliance with regulations.

LexisNexis Risk Solutions is the essential partner in the assessment of risk. You can learn more about LexisNexis Risk at the link below. Learn more about the LexisNexis Risk team and how we work here.

Accounting and Auditing Manager – Volunteer. Accounting and Auditing Manager – Volunteer. We are looking for a detail-oriented Accounting and Auditing Volunteer to support our charity’s financial operations and ensure the accuracy and integrity of our financial records.

A large nationwide house builder is seeking a Labourer / Pre boarder with a telehandler ticket to join a project in Richmond, North Yorkshire.

We are seeking a dedicated and detail-oriented Reservation Agent to join our partnership. Handle incoming reservation requests via phone, email, and online platforms. Maintain accurate records of reservations and customer interactions through data entry.

Our Customer Service Administrators are the first point of contact for our customers & must always maintain the highest level of service. Provide an exceptional level of customer service, ensuring all enquiries are dealt with quickly and efficiently. Excellent customer service and interpersonal skil

A leading recruitment firm in the UK is seeking an Account Manager to support customer account management in the print management sector. Candidates with a background in print, packaging, or paper are encouraged to apply.

A leading customer service provider in Kingston is seeking a Team Manager to lead initiatives in a busy contact center. Ideal candidates will have proven leadership capabilities and call center experience.

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commer

A leading safety solutions provider in the UK seeks a Regional Account Manager (Remote) to drive revenue growth within defined territories. The candidate will build relationships with customers, manage key accounts, and exceed revenue targets.

A leading lettings agency in Hounslow is seeking a Property Administrator who is passionate about customer service and possesses meticulous attention to detail.

A leading recruitment agency is urgently seeking Customer Service Agents in Brentford.This role requires excellent communication skills and a customer-focused mindset.You'll handle inbound queries, manage issues, and collaborate with teammates to ensure exceptional service.Previous experience in cus

About the job Virtual Travel Customer Service. We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive c

A global leader in events and exhibitions seeks an experienced Account Manager in Richmond, England.

You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly – all to make sure our customers can get what they need, when they need it. You’ll also be trained to support other parts of the store, like our famous Market

A leading recruitment agency in the UK is seeking an experienced Account Manager to oversee Homecare and Grocery/Fresh categories.