Trabajos customer support engineer en Reino Unido

About Us: We are a growing air conditioning installation and service business serving residential and commercial clients across London. We pride ourselves on delivering high-quality installs and excellent customer service. As we expand, we are seeking experienced F-Gas certified engineers to join us on a subcontractor basis. Role Overview: You will be responsible for the installation, servicing, and maintenance of air conditioning systems (primarily split and multi-split units). You will represent the company at customer sites, ensuring all work is carried out to the highest standards and in full compliance with health & safety regulations. Responsibilities: Installation of new AC systems (primarily split and multi-split) at domestic and commercial sites Fault-finding, diagnosis, and repair of AC units Routine servicing and maintenance Ensuring all works comply with F-Gas regulations Completing job reports and documentation Providing excellent customer service and upholding company reputation Liaising with office team for job scheduling and updates Adhering to all relevant health & safety guidelines on-site Requirements: Valid F-Gas certification (Category 1 preferred) Proven experience installing and servicing AC systems Own tools and transport (van preferred) Public liability insurance UTR number (for subcontractor payment) Strong communication and problem-solving skills Professional, reliable, and customer-focused What We Offer: Competitive per-installation rates (£200–£600 per install, depending on job size) Regular pipeline of work (especially during peak season) Flexible schedule—accept jobs that fit your availability Prompt payment Support from our office team

Drainage Engineer – Full-Time We are currently seeking skilled and experienced Drainage Engineers to join our growing team, working across London and the surrounding counties. This is a full-time, field-based role ideal for candidates with a strong background in clearing blockages, high-pressure water jetting, and general drainage maintenance. If you have practical experience in the industry and are confident working independently, we’d love to hear from you. Key Responsibilities: Carry out drainage maintenance and unblocking works using high-pressure water jetting. Install and repair patch lining systems. Conduct diagnostic and tracing tasks within residential and commercial properties. Perform minor excavation works where necessary. Respond to emergency call-outs and be available for weekend standby as required (rotational basis). Maintain clear communication with the office and customers. What We’re Looking For: Proven experience in the drainage industry. Confident in using water jetting equipment and working in confined spaces. Knowledge of patch lining and pipe relining techniques. Familiar with basic excavation practices. Possession of a valid CSCS card (or willingness to obtain it). Full UK manual driving licence with no more than 3 penalty points. Organised, proactive, and reliable with a strong work ethic. Excellent communication and customer service skills. What We Offer: Competitive salary: £35,000–£38,000 per year, depending on experience. Fully equipped company van, uniform, and mobile phone. Continuous training and upskilling opportunities. Company pension scheme. Supportive team environment. Work Schedule: Monday to Friday (10-hour shifts) Opportunity for overtime Weekend and emergency call-out rota (to be discussed) Location: Primarily road-based across London and nearby counties. Occasional visits to our Borehamwood, Edgware office will be required for team meetings or equipment pickup. Requirements: Minimum 2 year of plumbing or drainage experience (essential) Driving Licence (required) CSCS & City & Guilds certifications (preferred but not mandatory)

Location: Chingford/London Company: ProView Tech Group Ltd Job Type: Full-Time ProView Tech Group Ltd is looking for a dedicated and skilled EPOS Technical Support Engineer to join our growing team. If you have a passion for problem-solving, a strong understanding of EPOS systems, and enjoy delivering excellent customer support, we’d love to hear from you. Key Responsibilities: Provide remote and onsite technical support for EPOS systems Diagnose and resolve software and hardware issues Assist with system installations, configurations, and updates Deliver clear technical guidance to clients and team members Requirements: MINIMUM 2 YEARS Experience with EPOS systems (hardware/software). This is a must, please do not waste your time if you do not have this. Strong IT troubleshooting skills Excellent communication and customer service abilities Full UK driving licence (preferred for onsite visits) Why Join Us? Be part of a forward-thinking tech company Work in a supportive, professional environment Opportunities for training and career progression Join ProView Tech Group Ltd and help power smarter retail solutions.

At Bake + Brew, we’re more than a bakery café — we’re a space that celebrates the craft of baking, exceptional coffee, matchas and vibrant hospitality. From flaky croissants to signature cakes, spuds and freshly baked sourdough, our products reflect our passion for quality and creativity. As we grow, we’re looking for a dynamic and driven Bakery Manager to lead our front and back-of-house teams, ensuring daily excellence and long-term development. The Role This is a hands-on management role where you will take ownership of the daily operations, people management, quality control, and customer experience. You’ll lead a team of bakers, baristas, and service staff, ensuring a smooth and efficient operation while maintaining Bake + Brew’s high standards. Key Responsibilities • Manage day-to-day operations of the bakery café, including opening/closing procedures, stock control, and rota planning., • Ensure the consistent quality of baked goods, presentation, and service., • Oversee production schedules, food safety, allergen compliance, and kitchen efficiency., • Train, develop, and motivate team members, creating a positive and performance-driven culture., • Monitor KPIs including labour cost, wastage, and customer satisfaction., • Support with seasonal menu planning and new product launches., • Handle customer feedback with professionalism, turning challenges into opportunities. What We’re Looking For • Minimum 2 years’ experience in a bakery, café, or food retail management role., • Strong leadership skills with a collaborative, can-do attitude., • Knowledge of baking and food production processes (you don’t need to be a baker, but must understand quality)., • Excellent communication, planning, and team-building abilities., • Familiarity with food safety, HACCP, allergen laws, and health & safety compliance., • Commercial acumen and experience managing budgets, rotas, and suppliers., • A love of good coffee, pastries, matchas and creating memorable customer experiences. What We Offer • Competitive salary based on experience Staff discounts on food, drink, and retail items • Opportunities for progression as we expand, • A creative and supportive working environment, • Training and development opportunities

Vacancy: Experienced Automotive Technician 📍 Location: Colindale, London 🕒 Job Type: Full-Time 💷 Salary: Competitive – Based on Experience 🚗 Start Date: Immediate / Flexible About Automaster Established in 2004, Automaster has earned a trusted reputation across Colindale and beyond for delivering high-quality car repairs and outstanding customer service. We specialise in a wide range of services—from MOTs and diagnostics to tyre fitting and full servicing for all makes and models. Our technicians are fully trained to work on electric and hybrid vehicles, and we take pride in our honest, customer-first approach. The Role We are seeking a skilled and experienced Automotive Technician to join our friendly, professional team. This is a full-time, hands-on role ideal for someone with a strong mechanical background and a commitment to quality workmanship. You’ll diagnose, service, and repair a wide range of vehicles while working in a supportive environment with access to modern tools and ongoing development opportunities. Key Responsibilities • Diagnose and repair mechanical and electrical systems including engines, brakes, suspensions, and transmissions, • Carry out routine servicing, inspections, and preventative maintenance, • Use technical manuals, schematics, and diagnostic equipment to guide accurate repairs, • Perform tyre fittings, fluid checks, oil changes, and other general maintenance, • Maintain workshop equipment and report issues to ensure smooth operation, • Keep your work area clean, safe, and organised at all times, • Communicate clearly with the team and occasionally with customers regarding work carried out, • Support lifting and assembly tasks as required, • (Optional) Carry out light welding or fabrication tasks for specific repairs What We’re Looking For • Minimum 5 years’ experience as a qualified Vehicle Technician, • NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair, • Strong mechanical and diagnostic skills with attention to detail, • Ability to work independently and as part of a close-knit team, • Good communication skills — both written and verbal, • Must provide own tools, • Legal right to work in the UK, • MOT tester certification not required, • Experience with EV/hybrid vehicles is a bonus, but not essential What We Offer • Competitive salary, based on experience, • A long-term, stable position with a trusted local garage, • A professional and friendly team atmosphere, • Exposure to a wide variety of makes, models, and technologies, • Opportunities for training and continued professional development

Sales & Office Administrator – Automotive Remapping Company 📍 Near Willesden Junction | Full-Time | 8:00 AM – 6:00 PM (1-hour lunch between 12–2 PM) We’re a small, fast-growing vehicle remapping company offering services like performance tuning. Based near Willesden Junction, we operate with a mobile team and need a reliable, confident Sales & Office Administrator to run the day-to-day operations from our office. Your main focus will be handling customer enquiries, closing appointments over the phone or messages, and booking jobs into the diary. You’ll also take care of invoicing, follow-ups, and general admin tasks while supporting our team of five (two office - 3 mobile). This is a full-time, office-based role where you’ll be the engine keeping everything running smoothly. Key Responsibilities: Responding to enquiries and converting leads into confirmed bookings Managing the team diary and scheduling mobile jobs Creating and sending invoices, tracking payments General admin, filing, stock updates Coordinating with mobile technicians and assisting the director Requirements: Strong communication and organisational skills Experience in admin or sales support roles Confident using email, calendars, and invoicing software Ability to multitask in a fast-paced environment If you’re proactive, friendly, and ready to make an impact, we’d love to hear from you!

Location - Oval, South London (Onsite) Type - Full-Time Start Day - Immediate Salary - £30,000 - £35,000 (top end reserved for outstanding candidates) Headquarters - New York, NY, USA About Quant.ai Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia The Role As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. What You’ll Do • Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco), • Calm and resolve customer frustrations when the AI couldn’t resolve their problem, • Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations), • Conduct light QA and error analysis across transcripts and system logs, • Collaborate with product managers and engineers to improve AI flows, • Participate in project management cycles for continuous iteration and model training, • Learn the ins and outs of agentic systems, prompt design, and conversational logic, • Help shape a brand new category of support – Human-AI collaboration What We're Looking For 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required, 2. Excellent written and verbal communication, 3. Ability to empathize with frustrated customers and stay calm under pressure, 4. Strong problem-solving mindset and curiosity – especially around how things work, 5. Comfortable working with technical teams (no coding required – training provided), 6. Highly organized, proactive, and detail-oriented, 7. Eagerness to learn AI technologies, tools, and workflows Nice to Have (But Not Required) Why This Role Matters This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.