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Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

We’re looking for a reliable, detail-driven Bookkeeper who can also support day-to-day office administration. You’ll keep our finances organised, up to date, and accurate—while helping the team run smoothly with invoicing, customer/supplier admin, and general office coordination. This is an office-based role in New Cross, London, working closely with the Operations team and our external accountant. Key responsibilities (Bookkeeping) • Maintain accurate day-to-day bookkeeping (sales, purchases, receipts, payments), • Raise invoices and credit notes; track payments and follow up overdue accounts politely, • Reconcile bank accounts and payment platforms weekly (e.g., card payments, transfers), • Manage supplier invoices, payment runs, and statements reconciliation, • Prepare weekly/monthly reports: cashflow, aged debtors/creditors, P&L snapshot, • Support VAT records and submissions (with accountant support where needed), • Maintain tidy financial documentation and audit-ready files (digital + paper), • Assist with payroll inputs (hours, basic HR admin, expenses) and staff expense claims Other admin & operations support • Keep organised records for customer orders/contracts and internal documentation, • Handle basic office admin: emails, filing, scheduling, supplies, phone/WhatsApp queries (if needed), • Maintain internal trackers (Excel/Google Sheets) and ensure data accuracy, • Liaise with accountant, suppliers, and service providers when required, • Proven experience as a Bookkeeper / Accounts Assistant (minimum [1–3+] years), • Strong working knowledge of bookkeeping basics (double-entry, reconciliations, invoicing), • Confident with spreadsheets (Excel/Google Sheets): filters, pivots, basic formulas, • Experience with accounting software such as Xero / QuickBooks / Sage / Zoho Books, • High attention to detail and confidentiality with financial data, • Clear communication and a practical, get-things-done attitude, • Right to work in the UK Nice to have • VAT experience (UK), • Experience in a fast-moving SME (logistics/e-commerce/services a plus), • Basic payroll exposure (or willingness to learn), • Process improvement mindset (templates, checklists, automation)

Job Summary We are seeking a detail-oriented and experienced Accountant to join our financial team. The successful candidate will be responsible for managing financial records, preparing reports, and ensuring compliance with relevant regulations. This role offers an excellent opportunity to utilise your expertise in various accounting software and financial management practices within a dynamic organisation. The ideal applicant will possess strong analytical skills, proficiency in accounting tools such as QuickBooks, Sage, Xero, and PeopleSoft, and a commitment to accuracy and confidentiality. Responsibilities Prepare and maintain accurate financial statements and reports using accounting software including QuickBooks, Xero, Sage, and PeopleSoft Manage accounts payable and receivable processes efficiently Reconcile bank statements and ensure the integrity of financial data Assist with budgeting, forecasting, and financial planning activities Support month-end and year-end closing procedures Ensure compliance with statutory requirements and internal policies Provide mentorship to junior team members and support training initiatives in financial management practices Collaborate with external auditors during audits and provide necessary documentation Monitor cash flow and assist in financial risk assessments Maintain organised records of all financial transactions for audit purposes Qualifications Proven experience as an Accountant or in a similar role within the financial services sector Proficiency with accounting software such as QuickBooks, Sage, Xero, PeopleSoft, or equivalent systems Strong understanding of financial management principles and accounting standards Excellent organisational skills with attention to detail Ability to analyse complex financial data accurately Experience in mentoring or supporting team members is desirable Relevant professional qualifications (e.g., ACCA, CIMA) are preferred but not essential Strong communication skills and the ability to work independently as well as part of a team