Receptionist / Administrator
2 hours ago
Southend-on-Sea
A Saturday receptionist/administrator is required to support a new private dental practice in Leigh-On-Sea, Essex. The role is suited to someone organised, professional, and welcoming, with an interest in working in a dental setting. Key responsibilities include: • Greeting patients and creating a welcoming environment., • Answering calls, responding to enquiries, and directing calls appropriately., • Assisting patients with forms, registration, and general questions., • Scheduling, confirming, and rescheduling appointments using dental practice software., • Following up on missed appointments and helping manage daily patient flow., • Maintaining accurate patient records while ensuring confidentiality., • Managing office correspondence and ordering office supplies., • Processing payments, preparing billing statements, and managing accounts receivable., • Verifying insurance coverage, submitting claims, and updating insurance information., • Communicating patient needs and schedule updates to dentists and hygienists., • Supporting clinical staff with documentation and patient coordination. The successful candidate should have experience in reception or administration, preferably in a dental or healthcare setting. Knowledge of dental terminology, strong communication and organisational skills, and proficiency with dental management software and standard office tools are desirable.