Specialist Support Worker
hace 1 día
Southend-on-Sea
Marks Consulting Partners are currently looking for a Specialist Support Worker to work with one of our Housing Association clients. What the Job Will be doing • Managing a caseload of customers with complex and multiple support needs, delivering tailored, person-centred support., • Carrying out strengths-based assessments, risk assessments and developing outcome-focused support plans., • Supporting customers to sustain their tenancies and prevent homelessness through early intervention and practical support., • Working proactively with customers experiencing homelessness, rough sleeping, poor mental health, substance misuse and social exclusion., • Providing advice and support around welfare benefits, budgeting, financial wellbeing and income maximisation., • Supporting customers to access healthcare, mental health services, substance misuse services, education, training and employment opportunities., • Conducting home visits, outreach work and community-based support to engage customers who may be difficult to reach., • Working collaboratively with local authorities, healthcare providers, probation services, housing providers and voluntary sector organisations., • Identifying safeguarding concerns, managing risk and making appropriate referrals., • Advocating on behalf of customers and promoting independence, resilience and long-term positive outcomes., • Maintaining accurate case records, support plans and performance information using case management systems., • Participating in evening and weekend rotas where required to meet service needs. What You Will Need • Experience supporting vulnerable adults with complex needs within housing, homelessness, supported housing or health and social care., • Experience managing a caseload and developing personalised support plans., • Good understanding of homelessness, tenancy sustainment and housing-related support., • Knowledge of safeguarding, risk assessment and trauma-informed practice., • Experience working with customers experiencing mental ill health, substance misuse, homelessness or social exclusion., • Strong partnership working skills with statutory and voluntary sector organisations., • Excellent communication, advocacy and relationship-building skills., • Ability to manage competing priorities while maintaining accurate case records., • A compassionate, resilient and solution-focused approach to supporting vulnerable people., • Relevant qualification in Housing, Health & Social Care, Community Work or a related discipline (desirable)