We are seeking a Manchester based Restaurant General Manager to be part of our enthusiastic team. Living our values every day ensuring all metrics of a successful business are delivered through exceptional standards and team leadership. NOIR and Basrah lounge are a contemporary Restaurant and Lounge designed to offer aromatic Indian and pan-sushi flavours inspired from the hustle and bustle of the streets of India and Asian whilst offering a luxurious social experience and atmosphere. To be successful in this role, you will have already gained restaurant experience, looking to join a growing company with great career opportunities. You will be minimising operating costs, boost our employee retention and deliver a positive dining experience for our guests. Being available to work 6 days over 7 including weekends and holidays. Responsibilities: Team welfare. Brand Compliance to Specs and Recipes. Placing food and beverage orders with our suppliers; overseeing onsite deliveries. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Process payroll for all restaurant staff. Ensure that all administration is managed and completed promptly and that it is also compliant with legislation, company processes, procedures and standards. Lead, manage and coach the team giving them regular feedback on their performance for them to deliver on their goals, company business plan and grow. Proactively support team with career development and progression so that an active succession plan is in place. Ensure underperformance is managed and all issues are addressed. Keep detailed records of daily, weekly and monthly costs and revenues. Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms). Monitor compliance with safety and hygiene regulations. Gather guests’ feedback and recommend improvements. Requirements; Work experience as a Restaurant Floor Manager in the hospitality industry. Familiarity with restaurant management software, Comtrex, Fourth. Good financial awareness and reporting skills. Exceptional Guest service through enhanced team engagement. Communication and team management abilities. If this sounds like you, please send an email with covering letter and CV attached. Successful candidates will be invited to an initial telephone interview, followed by a face to face interview on ASAP Job Types: Full-time, Permanent Start Date: ASAP Salary: TBD Job Types: Full-time, Permanent Benefits: Discounted or free food Flexitime Sick pay Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Every weekend Flexitime Monday to Friday Night shift Overtime Weekend availability Supplemental pay types: Performance bonus Yearly bonus Experience: Management: 2 years (required) Work Location: In person
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