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Role Title: HR Apprentice Department: People Team Reports To: Employee Relations Manager Contract Type: Permanent Working Arrangements/Pattern: Full Time, 35 hours Working Location: FatFace HQ, Havant Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Considered style. Trusted Quality. B Corp certified. We are proud to have featured in the Sunday Times top 10 best places to work 2025 and best places to work for women 2025. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Summary This is an exciting opportunity for someone looking to start their career in HR. As an HR Apprentice, you will support the People Team with day-to-day administrative tasks while studying towards your Level 3 HR Support Apprenticeship. You will gain hands-on experience in HR systems, processes, and colleague support, while also gaining valuable insight to office practices by covering reception duties at our Head Office. Role Responsibilities • Adding new starters, processing leavers, and making colleague data changes., • Assist with colleague queries including annual leave, sickness recording, and general HR support., • Generate system-based employment references for former colleagues., • Maintain accurate HR records and ensure data compliance., • Support with other administrative HR task, for example, letter writing, note taking., • Participate in workplace training, shadowing, and mentoring as part of the apprenticeship., • Support with reception cover at Head Office, welcoming visitors and managing incoming calls., • Support the wider People Team with tasks, and cover where required., • Consistently align yourself with FatFace’s social and environmental mission, demonstrating your commitment through day-to-day actions and the projects you directly influence. Skills and Experience • Strong communication and interpersonal skills., • Good attention to detail and organisational skills., • Comfortable using Microsoft Office and HR systems (training provided)., • Enthusiastic, proactive, and eager to learn., • Ability to handle confidential information with discretion. Role Competencies • Service Delivery, • Communication & Interpersonal Skills, • Managing HR Information, • Problem Solving & Process Improvement, • HR Systems and Processes, • Business Understanding, • HR Legislation and Policy, • Continuous Professional Development Collaboration and Deliverables: Collaboration ☐ External Agency or Consultant ☐ External Supplier ☐ NEXT Business Partners ☐ FatFace Directors ☒ Store Teams ☒ Internal Product Teams (Design, Buying, Merchandising) ☒ Internal Support Teams (Finance, IT, Retail Operations, People, Compliance, Property) ☒ Internal Creative Teams (Marketing, Creative, Studio) ☐ Industry Networking Deliverables ☐ Department Spend vs Budget ☐ Team Performance and Development ☐ Compliance and Governance Requirements ☐ Commercial Reporting ☒ Project Delivery ☒ Timelines and Deadlines ☐ Resource Planning FatFace Benefits: Financial & Protection Benefits • Sick pay allowances, • Critical Illness Income protection/ Death in service (for salaried colleagues), • Pension scheme – with net deduction and salary sacrifice options, • Dental insurance (colleague funded) Discounts & Perks • 60% off FatFace products, • 25% discount at Next stores (across full price products), • O2 phone discount, • Discounted gym membership, • Cycle to Work scheme (for salaried colleagues), • EV vehicle scheme (for salaried colleagues), • Perkbox – our online platform offering:, • Day-one access, • Exclusive brand discounts, • Wellbeing content, • Home workouts and more Health & Wellbeing • Specsavers eye care scheme, • Eye tests and contributions to glasses, • Free period products, • EAP support 24/7 via UNUM, Retail Trust, and Fashion & Textiles Support Learning & Development • THRIVE – our learning management system:, • Day-one access, • 1,000s of learning resources Time Off & Leave • 25 days holiday plus bank holidays, • Sabbatical leave (in line with service), • Enhanced family-friendly policies – including enhanced maternity leave, • Flexible Working Opportunities – flexible working requests can be made from day one of employment and are considered on an individual basis. Additional Perks • Refer a Friend scheme We are committed to building a diverse and inclusive team. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply — you might be just the right fit.

Role: Merchandiser Contract: Full-Time, Fixed Term - 3 months Location: Havant, Hampshire, PO9 1QJ Working Arrangements: Hybrid Working (3 days per week office based) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. We are proud to have featured in the Sunday Times top 10 best places to work 2025 and best places to work for women 2025. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Summary To plan & manage department key KPI’s such as sales, stock and markdowns to maximise sales & margin across channels, and achieve terminal stock targets. Role Responsibilities • Work cross-functionally within the product team to produce department product strategy in line with overall company strategy, proposing the financial parameters and successfully implement., • Create weekly and phase level plans by channel and category for sales, margin, stock and markdown, taking traded history and planned future events into consideration, • Create a range plan at grade level which satisfies strategic channel, financial and space requirements., • Work closely with the DBMS team to develop and select a balanced and commercial range which delivers the product strategy, and successfully sign off with Management., • Plan seasonal pricing and promotional activity together with Buyer and in line with overall strategy, supported by financial evaluation., • Together with the Buyer, input into & implement a supplier strategy which sets out short, medium and long term plans for supplier partnerships, development & improvement., • Thorough weekly re-forecasting of line flows and department forecasts to ensure that in season activity maximises profitability whilst maintaining efficient controls of stock. Highlight trading opportunities and risks and propose effective action., • Review, propose and cost markdown events and promotional activity, calculating the effect on margin and profit., • Manage the availability of stock to ensure maximum profitability, launch dates are met and sale and stocks are potentialised in line with department KPI’s across trading channels. Responsible for the placement of orders with suppliers and managing the progress of stock into the business, reviewing quantities, shipment modes and delivery dates. Ensure the product systems are up to date with the latest information., • Input into cross functional activity as required e.g. retail operations, visual merchandising, finance, logistics., • Effectively manage and motivate your merchandising team through performance management, personal development and appraisals, ensuring that they understand their contribution towards company goals., • Play your part in delivering the company sustainability strategy., • Align self to companies social and environmental mission and champion any actions that you can directly impact at all times’ Skills and Experience • Business related Degree Proven track record in Merchandising at either Junior Merchandiser/ Merchandiser level., • Previous experience in retail essential., • Team Management & task delegation skills, • Highly numerate and able to interpret data to determine decision making, work to budgets and financial plans., • Strong communication and influencing skills at all levels., • Ability to present complex technical information to others in an understandable way., • Strong presentation skills to all levels., • Strong planning and organisation skills – able to change plans in line with business needs. Role Competencies • Thorough understanding of all merchandising principles and systems, • Understanding of critical path and product life cycle, • Comprehensive understanding of customer profile, and product range and competitors, • Use of Excel, BI and product systems., • Brand and commercial awareness. Key Contacts and Relationships • Design, Buying, Merchandising and Sourcing team members and line management, • Brand team, • Channels – Retail, Ecommerce, Wholesale & Partners, • Logistics, • Directors, • Suppliers Accountable Resources • Brand Integrity – product in line with Brand identity, • Company integrity - relationship with externals, • Financial - ensure profitability of category within Stores and Direct channels, through product strategy, working to budget., • Stock – maximising profitability and availability, • People – leadership of your direct reports FatFace Benefits Financial & Protection Benefits • Sick pay allowances, • Critical Illness Income protection/ Death in service (for salaried colleagues), • Pension scheme – with net deduction and salary sacrifice options, • 60% off FatFace products, • 25% discount at Next stores (across full price products), • O2 phone discount, • Discounted gym membership, • Cycle to Work scheme (for salaried colleagues), • EV vehicle scheme (for salaried colleagues), • Perkbox – our online platform offering:, • Day-one access, • Exclusive brand discounts, • Wellbeing content, • Specsavers eye care scheme, • Eye tests and contributions to glasses, • Free period products, • THRIVE – our learning management system:, • Day-one access, • 25 days holiday plus bank holidays, • Sabbatical leave (in line with service), • Refer a Friend scheme We are committed to building a diverse and inclusive team. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply — you might be just the right fit.

Role: Responsible Sourcing Assistant Contract: Full-Time, Permanent Location: Havant, Hampshire, PO9 1QJ Working Arrangements: Hybrid Working (3 days per week office based) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Summary A key role in supporting the Responsible Sourcing team with supplier onboarding, factory due diligence, compliance tracking and materials management. Reporting to the Junior Ethical Trade and Materials Manager, this role offers hands-on experience with both ethical trade and responsible materials, and would suit someone with an analytical mindset, and a passion for improving working conditions and environmental practices in fashion supply chains. Role Responsibilities Supplier & Factory • Using audit reports to create corrective action plans, issue to suppliers and monitor responses, • Support supplier/factory onboarding process - information collection and system set up, • Update and maintain supplier and factory database, • Update FatFace Factory list for Supply Hub & FatFace website (Every 6 months), • Coordinate supply chain mapping – ensuring forms are sent out and we receive complete and accurate data, • Reporting eg. On non compliances Material Standards & Compliance • Maintain Factory Scope Certifications excel database – ensure we have a valid Factory Scope Certification saved down and listed on the sheet for factories in our supply chain., • Review Leather Tracker to ensure data accuracy and document collection, • Ensure all Leaping Bunny declarations are collected, and trackers updated, • Assist in maintaining the Lenzing tracker and applying for product licenses on time, • Assist in maintaining the Linen tracker and requesting certification from suppliers on time Ad Hoc • Monitor the Responsible Sourcing inbox and forward emails to relevant team members, • Regular engagement in webinars, news and training material, • Liaising with Suppliers (Questions about Certs. Audits. Training), • Support RS Team on ad hoc projects and activities including coordinating supplier conferences, • Maintain contact database (ensuring all contacts are up to data etc..), • Maintain Policy document log and communicate updates to suppliers Skills and Experience Experience Level/Qualification: • Excellent IT skills with demonstrable experience in excel., • Good knowledge of Microsoft Office suite., • Interest in sustainability & ethical fashion., • Fluent in written and spoken English. Additional languages would be advantageous., • 1+ years' experience in a similar Office based role, ideally within sustainability or a commercial role. General Skills: • Passion for sustainability and responsible sourcing, • Willingness to learn and develop new skills, • Disciplined, detailed, analytical, passionate, team player, • Integrity in personality, • Good communication skills, • An outgoing and confident personality; energy, enthusiasm, drive and a ‘can do’ attitude. Role Competencies Collaboration – Works effectively with cross-functional teams, suppliers, and external partners to drive responsible sourcing outcomes Attention to Detail – Ensures accuracy in audit tracking, compliance documentation, and claims validation Problem Solving – Approaches challenges with a solution-focused mindset, particularly in complex sourcing and compliance scenarios Initiative – Proactively identifies risks and opportunities for improvement across suppliers, materials, and processes Planning & Organisation – Manages multiple projects, audits, and onboarding activities simultaneously with clear timelines and prioritisation Communication – Confidently communicates technical and compliance information to a variety of stakeholders in a clear and engaging way Leadership – Supports, coaches and inspires others, contributing to a positive and high-performing team environment Adaptability – Comfortable working in a fast-paced, evolving environment with changing legislation and business needs Key Contacts and Relationships: Internal: • Responsible Sourcing Manager, • Responsible Sourcing Team, • Buying, Design & Product Teams, • Compliance, • Marketing, • Retail Operations, • People Team, • Suppliers & Manufacturers, • Standard Bodies & Certifiers Auditors & Technical Consultants, • Platform Providers, • NGOs & Industry Bodies, • Regulators & Frameworks Accountable for Resources: • Management and documentation of material standards (e.g. BCI, LWG, GCS), • Tracking tools for supplier compliance, claims, and audit data, • Sustainability platforms and systems (e.g. DPP, PEFT, PLM), • Supplier and product-related environmental data (Scope 3, lifecycle, impact metrics), • Internal training materials, presentations, and sustainability communications, • Circularity and innovation pilots (e.g. regenerative fibres, product passports), • Responsible sourcing documentation for corporate and B Corp reporting FatFace Benefits: Financial & Protection Benefits • Sick pay allowances, • Critical Illness Income protection/ Death in service (for salaried colleagues), • Pension scheme – with net deduction and salary sacrifice options, • Dental insurance (colleague funded) Discounts & Perks • 60% off FatFace products, • 25% discount at Next stores (across full price products), • O2 phone discount, • Discounted gym membership, • Cycle to Work scheme (for salaried colleagues), • EV vehicle scheme (for salaried colleagues), • Perkbox – our online platform offering:, • Day-one access, • Exclusive brand discounts, • Wellbeing content, • Home workouts and more Health & Wellbeing • Specsavers eye care scheme, • Eye tests and contributions to glasses, • Free period products, • EAP support 24/7 via UNUM, Retail Trust, and Fashion & Textiles Support Learning & Development • THRIVE – our learning management system:, • Day-one access, • 1,000s of learning resources Time Off & Leave • 25 days holiday plus bank holidays, • Sabbatical leave (in line with service), • Enhanced family-friendly policies – including enhanced maternity leave, • Flexible Working Opportunities – flexible working requests can be made from day one of employment and are considered on an individual basis. Additional Perks • Refer a Friend scheme

Role Title - Designer - Accessories Department - Design Reports To - Design Manager Contract Type - Full-Time, Permanent Working Arrangements/Pattern - Hybrid Working Working Location - FatFace HQ, Havant, PO9 1QJ About us Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Considered style. Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Summary We’re looking for a creative and driven Accessories Designer (Hair, Scarves & Cold Weather) to bring fresh ideas to our Havant-based team. Collaborating with Buying and supported by the Design Manager, you’ll shape collections that set trends, stay true to our brand ethos, and excite our customers. Role Responsibilities • Design and deliver seasonal collections across Women’s and Men’s accessories, including: Hair accessories (print and 3D), Cold weather knits & Scarves (print, fabric, and construction) with a high level of detail, quality, and range attributes, ensuring they align with the FatFace brand DNA., • Drive newness and innovation, staying ahead of current and future trends to identify fresh shapes and deliver commercially relevant products., • Collaborate with Buying & Merchandising to develop cohesive bag ranges informed by trend insights, sales performance, option plan and customer needs., • Produce comprehensive design packs, detailed technical drawings, CADs, and artworks to ensure high-quality first samples are delivered on time in line with the critical path., • Conduct ongoing market and competitor research, maintaining strong commercial awareness and identifying opportunities for differentiation., • Regularly review ranges with Buying to ensure choice, balance, and newness, maximising best sellers and addressing missed opportunities., • Liaise confidently with suppliers on design details, fabrics, and construction to bring concepts to life., • Present seasonal ranges to the wider team and senior stakeholders, articulating design direction, key trends, and standout products., • Take ownership of range reviews and first sample reviews, identifying gaps and opportunities., • Support the Design Manager with seasonal research and concept development, contributing to mood boards, theme direction, and trend presentations., • Champion FatFace’s social and environmental mission, embedding sustainable thinking into your design approach wherever possible. Skills and Experience • Experience at Designer level, with experience of hair accessories & cold weather an advantage., • Degree or equivalent in Fashion based subject, • Excellent 3D drawings skills, • Experience of creating original prints., • Excellent communication and presentation skills, • Ability to communicate with externals and Senior Management, • Excellent research skills, • Excellent organisational and time management skills while maintaining attention to detail, • Ability to prioritise and manage multiple deadlines and cope with heavy workloads Role Competencies • Strong eye for trends and understanding of the FatFace brand, • Be organised, a self – starter and able to prioritise own workload, • Strong technical knowledge within print and knit is essential, • Ability to convey designs from paper to 3D design, • Good Knowledge of Factory processes and be able to articulate yourself clearly and confidently when communicating and briefing out suppliers, • Creative and able to convey vision of Fat Face Brand, • Comprehensive understanding of customer profile, product range & competitors, • Demonstrate knowledge of trend within the marketplace, • Be resilient in working at pace, adapting to change and open to constructive feedback, • You should thrive and be able to organise and prioritise own workload, • Work well within a collaborative, team focused environment, meeting tight deadlines and sticking to critical path, • Presents key trends and product information to the appropriate teams, • Undertakes research trips, buying suitable samples for use in range development Key Contacts and Relationships: Internal: • Product team – Design, Buying and Merchandising External: • Suppliers FatFace Benefits: Financial & Protection Benefits • Sick pay allowances, • Critical Illness Income protection/ Death in service (for salaried colleagues), • Pension scheme – with net deduction and salary sacrifice options, • Dental insurance (colleague funded) Discounts & Perks • 60% off FatFace products, • 25% discount at Next stores (across full price products), • O2 phone discount, • Discounted gym membership, • Cycle to Work scheme (for salaried colleagues), • EV vehicle scheme (for salaried colleagues), • Perkbox – our online platform offering:, • Day-one access, • Exclusive brand discounts, • Wellbeing content, • Home workouts and more Health & Wellbeing • Specsavers eye care scheme, • Eye tests and contributions to glasses, • Free period products, • EAP support 24/7 via UNUM, Retail Trust, and Fashion & Textiles Support Learning & Development • THRIVE – our learning management system:, • Day-one access, • 1,000s of learning resources Time Off & Leave • 25 days holiday plus bank holidays, • Sabbatical leave (in line with service), • Enhanced family-friendly policies – including enhanced maternity leave, • Flexible Working Opportunities – flexible working requests can be made from day one of employment and are considered on an individual basis. Additional Perks • Refer a Friend scheme We are committed to building a diverse and inclusive team. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply — you might be just the right fit.

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