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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do • Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs., • Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services., • Deploy those procedures in the production network during out of business hours., • Test procedures in lab environment and ensure successful and event less deployment in production network., • Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors., • Support other members in the team. Make suggestions and bring improvements. What you'll bring, • Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T)., • Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade), • Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry, • G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates ., • Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our outstanding range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do • Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives., • Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams., • Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology, • Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap., • Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions., • Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring, • Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe, • Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers, • Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality), • Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems, • Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs, • Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome, • Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Production Architect will be responsible for defining and driving the Technology Strategy across all areas of Sky's broadcast systems. This role is pivotal in ensuring the scalability, reliability, and innovation of our media workflows, with a primary focus on Media Asset Management (MAM) and Production Asset Management (PAM) systems. The position will also extend to other broadcast technology domains as needed. What you'll do • Proven ability to develop and maintain technology roadmaps for broadcast systems, aligning with business objectives and industry trends., • Expertise in defining costed technology strategies that balance innovation, performance, and budget constraints., • Strong experience in project initiation and design, including creating high-level designs, Bills of Materials (BoM), and guiding early-phase architecture., • Deep knowledge of system design and integration for MAM and PAM platforms, ensuring seamless interoperability and metadata migration., • Proven experience designing and implementing cloud and infrastructure solutions, including leveraging AWS for scalability, resilience, and optimised storage architectures., • Proficiency in automation and deployment pipelines, driving efficiency and reducing time-to-market for broadcast applications and services., • Solid understanding of networking and connectivity, collaborating with engineering teams to optimise cloud and on-prem environments., • Passion for innovation and emerging technologies, including AI-driven solutions for media workflows and staying ahead of industry trends.What you'll bring, • Strong proficiency in AWS architecture and services, with hands-on experience in designing scalable cloud solutions. Previous experience delivering large projects is essential., • Expertise in CI/CD pipelines, containerisation technologies (e.g., Docker, Kubernetes), and automation frameworks., • Deep understanding of databases, storage systems, and data structures tailored for high-performance media workflows., • Proven track record in metadata migration and schema design for large-scale broadcast or media systems., • Solid knowledge of networking principles, including IP protocols, routing, and media transport standards., • Extensive experience with Media Asset Management (MAM) and Production Asset Management (PAM) platforms., • Familiarity with broadcast technology standards and workflows, ensuring compliance and interoperability., • Strong leadership and communication skills, with the ability to influence technology strategy, collaborate across teams, and drive innovation. Proven experience working with Senior Stakeholders is a requirement.Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do • Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities., • Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP., • Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence., • Champion best practices in data management, audience segmentation, personalization, and campaign automation., • Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation., • Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack., • Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement., • Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring, • extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms., • Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud., • Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact., • Strong understanding of customer data, segmentation, personalization, and marketing automation strategies., • A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions., • Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams., • Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement., • A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Global Streaming Data Platforms (GST-Data) department is leading the way in many areas of data. The department has designed and built a world-leading real time data analytics platform, using the latest cloud and open-source technologies. We stream billions of events each day to enable our partner teams across Sky and Comcast deliver customer-led sophisticated insights and analytics. What you'll do • Design, build, test and maintain a metadata catalogue platform orchestrating metadata ingestion, processing and presentation from range of sources and technologies., • Develop against full technology stack, from infrastructure and deployment to UI, • Work across full software lifecycle, adopting a you build it, you run it approach., • Deploy fully cloud based platform using CICD pipelines, • Take an active role in story definition, assisting business collaborators with acceptance criteria., • Collaborate with Senior and Principal Engineers to design and plan feature delivery., • Develop and broaden your knowledge and skills through 'time to learn' and support from engineering community.What you'll bring, • Proven experience of building and supporting software applications in Scala and React., • Knowledge and/or experience of GCP or AWS, • Understanding of Test Driven Development and continuous delivery., • Adaptability to work on all areas of software development from planning, through development to deployment., • Understanding and/or experience of working in an Agile environment., • Positive attitude and willingness to learn and work as part of a team., • Typescript experience is desirable but not essentialTeam overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe and Showmax across Africa. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do • Actively mentor junior , mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health., • Provide thoughtful , actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture., • Champion best practices and elevate design thinking through leadership, example, and active contribution., • Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative., • Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles., • Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts., • Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism., • Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring, • Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams ., • Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes., • A portfolio that demonstrates advanced UX/UI design skills (greater emphasis on UX), excelling in problem solving and mastering new domains; proficiency in design tools ( Figma , Adobe suite)., • Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs., • Excellent presentation skills, with the ability to tailor delivery appropriately to audience., • Experience designing complex, data-driven user flows and scenarios; commerce experience a plus. Team overview Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About Us Vinarchy. Redefining Wine. Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass. About The Role For a 6 month Maternity cover, Vinarchy are looking for a Head of Customer Marketing who will be responsible for developing and executing customer-centric marketing strategies that drive brand engagement, sales growth, and loyalty across all key touchpoints in the European market. This includes off-premise and on-premise channels, with a particular focus on creating tailored campaigns for multiple markets. The successful candidate will have a deep understanding of the FMCG industry, consumer behaviour, and the nuances of the retail and on-premise landscapes, with a proven track record in delivering impactful customer marketing strategies. Key Responsibilities Include • Customer Marketing Strategy - Develop and execute the overarching customer marketing strategy for the Europe (Uk/ EMEA) region, aligning with global brand objectives and regional business goals. Create tailored strategies for off-premise and on-premise channels that engage customers, drive sales, and strengthen the brand's market position., • Retail Marketing Leadership - Lead the creation of innovative and impactful retail marketing programmes across key European markets. Develop strategies to enhance brand visibility and consumer engagement in-store/ in outlet, driving footfall and conversion in both traditional retail and customer e-commerce channels., • On-Premise and Off-Premise Activation - Oversee marketing activities across the on-premise (restaurants, bars, hotels) and off-premise (supermarkets, wine retailers, e-commerce platforms) channels. Tailor campaigns to each segment's unique needs, ensuring alignment with regional consumer trends and the brand's positioning., • Customer Insights & Data Analysis - Utilise data and consumer insights to inform and optimise customer marketing strategies. Conduct market research and collaborate with sales teams to ensure marketing initiatives are aligned with customer needs, local market dynamics, and industry trends., • Collaboration with Sales Teams - Work closely with regional sales teams to ensure that customer marketing campaigns are effectively integrated with the sales strategy. Provide marketing support for key accounts, helping to drive in-store and online visibility for the brand., • Promotions & Trade Marketing - Design and implement promotional campaigns and trade marketing initiatives to support product launches, seasonal activations, and key account growth. Work with the commercial and trade marketing teams to ensure consistency and impact., • Customer Journey & Loyalty Programmes - Drive customer loyalty programmes and initiatives that enhance the overall consumer journey, ensuring brand retention and long-term relationships. Develop strategies to engage both new and existing customers, increasing lifetime value and brand advocacy., • Partnership & Relationship Management - Build and maintain strong relationships with key customers, including retailers, wholesalers, distributors, and on-premise partners. Collaborate with these partners to create mutually beneficial marketing programmes that drive brand growth., • Budget Management & ROI Tracking - Own the budget for customer marketing activities across the EMEA region (Circa £6M), ensuring all campaigns are cost-effective and deliver maximum ROI. Track and measure the effectiveness of campaigns and optimise strategies based on performance data., • Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets., • Brand Alignment & Advocacy - Ensure that all customer marketing activities are fully aligned with the brand's values, tone, and positioning. Act as a brand ambassador, ensuring consistency and excellence in every customer touchpoint. What You’ll Bring • 8+ years in customer marketing, trade marketing, or a similar leadership role, • Extensive knowledge of the European retail, off-premise, and on-premise markets, with an understanding of regional differences and local consumer behaviours., • Strong experience in developing and executing marketing strategies across multiple channels, with a focus on customer engagement, loyalty, and sales growth., • Expertise in managing budgets, tracking ROI, and using data analytics to inform marketing decisions., • Demonstrable experience in working closely with sales teams, trade partners, and other internal stakeholders to deliver integrated marketing campaigns., • Strong leadership and people management skills, with a proven ability to develop and inspire a team., • Excellent communication, negotiation, and presentation skills, with the ability to build relationships with key stakeholders, both internally and externally., • A deep passion for the marketing with a strong understanding of market trends, consumer preferences, and the competitive landscape. Why Join Us? Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success. We offer a competitive rewards package and the opportunity to work with a world-class team. You Will Also Have Access To • Annual wine allowance and access to unique wine specials, • Flexible working (Up to 2 days working from home), • Paid Parental Leave, • Start your weekend early with our Fast Friday finishes!, • Modern office located Weybridge, • Go Beyond Day - make a difference in your local community, • Access to an extensive online learning library, • Private Health Insurance Discounts & Annual Flu Vaccination Program, • Employee Assistance Program & Various exclusive employee discounts Ready to redefine your future? APPLY TODAY! At Vinarchy we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability. Our Company Values • Grow Together, • Integrity In Every Drop, • Own Our Impact, • Simplify To Amplify