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  • Head Waiter
    Head Waiter
    7 hours ago
    £16.5–£17.5 hourly
    Full-time
    South Kensington, London

    Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Building Safety Surveyor
    Building Safety Surveyor
    1 month ago
    Full-time
    Redhill

    Are you ready to make a real difference in people’s lives while building a rewarding career? We are passionate about creating safe, healthy homes for our residents—and we’re looking for someone who shares that commitment. As a Building Safety Surveyor, you’ll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. We empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. What you’ll be doing In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high‑quality service. You will: · Lead the delivery of maintenance and compliance programmes across residential buildings, ensuring full adherence to safety regulations (fire, gas, electrical, water, asbestos, etc.). · Manage contractors and suppliers to ensure works are delivered on time, within budget, and to a high standard, with strong customer satisfaction. · Carry out inspections, audits, and quality checks, identifying risks and ensuring corrective actions are completed promptly. · Provide expert advice on building safety and compliance, producing reports and supporting senior stakeholders. · Maintain accurate compliance records, liaise with regulatory bodies, and drive continuous improvement across health & safety practices. What you’ll bring We’re looking for someone who: · Holds a relevant qualification (e.g. RICS or similar) or has strong hands-on experience in building surveying, construction, or maintenance. · Has a solid understanding of health & safety legislation and building safety regulations (e.g. Fire Safety Act, Building Safety Act). · Has proven experience managing building compliance, contracts, and external contractors within a housing or similar environment. · Demonstrates strong technical knowledge of fire safety systems, building regulations, and maintenance best practices. · Has experience managing budgets, contracts, and delivering projects to time, cost, and quality targets. · Is highly organised, customer-focused, and able to build strong relationships with stakeholders and teams. · Has a Full UK driving licence and has access to their own reliable transport. Why join us? We’re more than just a housing association — we’re a community‑focused organisation committed to creating positive change. You’ll be joining a supportive, forward‑thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What we will offer in return To create a great experience for our customers, we need to create a great experience for one another. What we offer goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: · Competitive salaries · Fantastic work/life balance with flexible working and generous leave entitlement · Strong focus on learning and development, with opportunities to grow your skills and career · Enhanced maternity, paternity, and adoption pay · Funded health cash plan · Extensive wellbeing support · Voucher-based recognition scheme · Retail discounts We are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

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