Healthcare communications jobs in United Kingdom

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. We innovate to transform the lives of patients and their families: At Jazz our vision is to foster a great place to work dedicated to championing patients globally by discovering, developing, and commercialising life-changing medicines. The MSL at Jazz is a field-based therapeutic area specialist with advanced scientific and/or medical training who thrives on interacting with HCPs and associated professionals in their work setting, sharing relevant information with them and is always curious to continue learning and broadly explore their assigned Jazz therapy and disease areas. As an individual you are driven, use your own initiative and collaborate with colleagues. You are passionate about the work you do at Jazz and the current and future potential to deliver patient benefits. This MSL role will be offered on a full time, fixed term contract basis, initially for one year only covering South West and Central England and Wales. The MSL role is predominantly external facing and the main focus is to support education, research and scientific exchange of complex scientific information relevant to the disease area of Oncology (Solid Tumour and Haematology) through developing and maintaining professional relationships as scientific peers and resources within the local healthcare community with the purpose of advancing patient care. MSLs are expected to establish productive collaborations with a variety of external stakeholders in the scientific and clinical community (e.g., medical practitioners, academic researchers, professional societies and organizations) and the patient care pathway (e.g., patient and caregiver groups, patient advocacy groups and payers). These interactions may be delivered through proactive or reactive engagement and always with consideration of maintaining high industry Code compliance standards. When building collaborations, face to face (F2F) meetings are recommended and hybrid working with remote meetings are also useful in some circumstances. The MSL will maintain a close working relationship with internal cross-functional colleagues to facilitate information sharing, collaboration and coordination for efficient and informed field level territory/key account planning and execution in alignment with medical and commercial strategies including key account patient-centric goals. The MSL role at Jazz is a non-promotional role with activities aligned to the regional and local medical strategy. MSL performance is not associated or assessed with sales performance. The MSL is responsible to execute their activities in accordance with regulatory and legal frameworks including, but not limited to GCP, ABPI, IPHA, MHRA, as well as following all assigned Jazz Pharmaceuticals Policies, Standard operating procedures, Work Instructions, Healthcare Compliance procedures and local medical management direction. Essential Functions External interactions with HCPs and allied Health professionals * Identifies on-territory HCPs and allied Healthcare professionals in the Disease Area; developing and maintaining collaborative relationships relevant to engage in scientific exchange activities. * Proactively and reactively engage with HCPs through meaningful Scientific Exchange on the development and use of our medicines throughout the product lifecycle, to understand the management of disease (including current and future potential treatments, where appropriate) and through scientific opportunities e.g., research, audit, advisory roles, educational opportunities. * Spending time with HCPs, listening and observing the challenges faced in the assigned therapy area to understand their needs and create actionable medical insights. Positions self as Scientific Expert * Engage in ongoing self-learning of assigned disease area(s) and JP product(s), evolving medical landscape including physician and patient needs, current and emerging treatment pathways, and research needs * Becomes recognized as the ‘go to’ person to answer questions from HCPs, communicating salient facts in a clear, factual and non-promotional manner. * Provides expert input into medical education content, both for the purpose of external education and if needed to support medical information enquiries. * Provides medical support in UK and International Congress, which may include lead, design and delivery of medical function activities, and working with commercial colleagues within the appropriate frameworks. Internal functional collaboration with colleagues * Share best practices with local and regional medical team * Work collaboratively to share timely insights with office medical team (local / regional) and local commercial team (in a compliant way). * Accountable for engagement with a broad number of internal functions including, to ensure enquiries, project requests, safety reporting are progressed and documented in accordance with SOPs. * Coordinate on scientific and medical congress planning and attendance, and conduct internal pre- and post-congress briefings on programme content relevant to the cross-functional team * Engage with ongoing and potential research activities, progress medical grants or IST requests, proposals for RWE, engage with Jazz clinical research teams to provide input for the identification of Clinical trial investigators, support project management of Local studies/ sites and medical/ scientific representative for Site Initiation visits. * Develop and deliver internal training for medical colleagues and for cross-functional colleagues on disease area and current/ emerging treatments, where this activity has been directed & approved by local medical affairs leadership Medical Affairs Planning and Plan Execution * Participate in developing, implementing and managing annual local medical and brand plans, research strategies, medical communications, launch plans, and materials for field teams * Participate in country medical project planning and execution, including educational and data generation projects * Obtain input from the cross-functional team to develop informed Medical Affairs and MSL strategies * Develop, implement and manage the MSL territory plan aligned with the local Medical Affairs therapeutic area strategy, including HCP-specific MSL engagement objectives aligned with the interests and needs of the HCPs, patients and with local medical plans and projects * Align with field Commercial colleagues to agree coordinated cross-functional key account activities and projects related to shared patient-centric field goals. * Report on progress made toward achievement of MSL and Medical Affairs plan goals Works in a compliant business-enabling way, with patient safety at the core of all activities * Completes all Jazz Learns and other required training on time. * Utilises company tools/ software as directed in relation to record keeping and HCP interactions and timely reporting. * Demonstrates compliance with all requirements in relation to Pharmacovigilance and product complaint reporting. * Actively maintains knowledge of ABPI/ PMCPA (& IPHA) Codes through case publication awareness, participation in internal company session, and raising questions/ concerns with line manager or internal speak up line. * Maintains the specific differentiation of the MSL as a non-promotional role and adheres to the defined company standards in relation to activities and information documentation and sharing. * Behaves with integrity and acts as an ambassador for Jazz Pharmaceuticals following the company mission and values Role Expectations * MSL territory (geography) is South West and Central England and Wales, however this can be changed to meet business requirements. * You will ideally be located on territory or be able to reliably and routinely access your territory within 1 hour of travel. * The interaction expectations of the MSL will vary based on several factors including, but not limited to, size and travel infrastructure on territory, number of specialist hospital centres, duration in role as an MSL, knowledge of the healthcare system within territory. * The travel expectation of this role is 70-80%. * The majority of travel will relate to your on-territory travel, however other travel for business meetings in the UK&I and international business/congress travel may also be required. * This is a field-based role and the majority of the MSL time will be externally facing. * MSL onboarding and guidance documents (including e.g. Competency levels, MSL Guidelines/SOP and Core expectations) exist to support the high standards of this role. * All guidance and expectations of the MSL are designed to meet with the standards of the ABPI Code of Practice (or IPHA if applicable). Required Knowledge, Skills, and Abilities * Strong current knowledge of Solid Oncology and HER-2 targeted treatments including clinical trials landscape, NHS structure and patient treatment pathway(s)in the UK. * A quick learner, able to assimilate and articulate complex data as relevant to audience * A good listener, with high emotional intelligence, able to explore broad areas of interest and opportunities during HCP interactions. * Excellent planning and organisation skills * Confident use of IT equipment (with contingency planning), for delivery of F2F in person and F2F remote interactions. * Clear, structured communication and presentation skills * Engages actively with company IT systems, reporting tools and collaborative working tools to ensure compliant reporting, excellent record-keeping and information sharing * Curious and future facing, wanting to learn more, brings innovation and continuous improvement to the team * Strong inter-personal skills, seeking internal collaboration and teamwork * Demonstrates motivation and takes accountability for own self-learning, development, and performance. * Excellent command of spoken and written English Required/Preferred Education and Licenses * Medicine, Pharmacy or Nursing Degree * Scientific Graduate with a higher qualification relevant to Oncology e.g., PhD, Pharm D, MSc * Experience of working in the NHS within Solid Oncology/ Haem -Onc therapeutic areas - preferred. * ABPI Code trained-preferred * Experience as an expert speaker or as a trainer * Experience/ knowledge of clinical trials operations - preferred Description of Physical Demands * Frequent travel between meeting sites. * Frequently operating a computer, printer, telephone and other similar office machinery. Description of Work Environment * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes. * Frequent computer laptop or tablet use, not usually at a workstation. * Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands. * Frequent public contact requiring appropriate business apparel. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

What we're looking for: The QA Developer ensures the functional integrity and performance of our digital experiences. You will be responsible for both traditional regression testing and the development of new frameworks to validate the non-deterministic outputs of AI-powered features. Key Responsibilities • Develop and maintain automated E2E test suites using Playwright, • Perform cross-device and cross-browser testing for all web and mobile platforms., • Manage bug tracking and reporting through JIRA., • Integrate automated testing into GitHub actions CI/CD pipelines., • Professional experience in automated testing and quality assurance., • Proficiency in C# or TS for writing and maintaining test scripts., • Experience with performance and load testing tools., • Knowledge of security testing principles and mitigation of common web vulnerabilities., • Experience testing conversational interfaces or messaging-first applications., • Familiarity with performance and load testing to validate API reliability., • Experience with AI evaluation frameworks or prompt injection testing. What we can offer you: We work hard at keeping our teams motivated by offering continuous training and development opportunities, varied workloads, a competitive benefits package, good work-life balance and a fun and engaging office environment. We are currently working within a hybrid working model with flexibility to suit people’s circumstances. About Us: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 70 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data, Strategy and Ops. All dedicated to creating customer experiences worth talking about. Check out what we do ___. The VCCP Partnership as a whole is an integrated communications agency set up in 2002 by Charles (V), Rooney (C), Adrian (C) and Ian (P), who founded the agency on the principles of simplicity, collaboration, un-preciousness and integration around ideas rather than channels. Their founding client was BT Cellnet, now more commonly known as O2 and the most awarded brand in IPA effectiveness history. Across the Partnership, we work with a broad spectrum of clients such as O2, CompareTheMarket, easyJet, Paddy Power, Dominos and Cadbury. Our Culture: Bernadette has a unique culture, and we are looking for people who will make a positive contribution to this, therefore the candidate must have the following attributes: • A collaborative nature, • An entrepreneurial spirit, • Take pride in their work, • Have an honest approach, • Be un-precious and be able to recognise that a good idea can come from anywhere, • Take responsibility Our Purpose: At Bernadette, we’re on a mission to bridge the gap between ‘digital strategy’ and the execution of ‘digital experiences’ to make breakthrough products & services. That includes opening new categories and formats, delivering groundbreaking customer interactions, or generating long-term customer advocacy - across the whole digital ecosystem. We’re here to make a difference. We make breakthrough digital products and services which set new standards for everyone to follow, are indispensable and you can’t imagine life without them. We also deliver digital communication assets and activations for integrated campaigns for all of our VCCP clients. Benefits: • Life Assurance, • Private Medical Healthcare, • Income Protection, • Pension, • 25 days holiday, • Work mobile phone, • Enhanced maternity/paternity (after qualifying period) Non-Contractual Benefits: • Half a day working before a bank holiday – work permitting, • Employee assistance programme, • Gourmet Society & Tastecards, • Health Screening, • Holiday Purchase Scheme, • RAC Vehicle Breakdown Cover, • Free annual eye test, • Curious sessions and other information sharing sessions, • Give as you earn (a tax-free benefit), • Cycle to work scheme - after successful completion of probationary period, • Season ticket loan – after successful completion of probationary period

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us.

Looking for a mid-weight designer role in luxury fashion where you can shape brand storytelling across every channel? This opportunity sits at the heart of a premium, luxury fashion brand’s creative output. Middleweight Graphic Designer £36,000 Central London 3 days studio, 2 days WFH Our client is a premium luxury fashion brand known for its strong creative identity and consistent visual standards. The team delivers multi-channel creative across digital, retail, social and brand activations. The Role You will support the Graphic Design Manager in producing engaging creative assets for campaigns, website, retail, social media and brand communications. This role is ideal for a detail focused designer with strong digital, branding and typography skills, particularly within luxury fashion. Job Stuff • Assist in developing campaign visuals that align with brand guidelines, • Create multi-channel assets across marketing campaigns, digital platforms, social media, print and retail, • Collaborate closely with copywriters, marketers and wider creative teams, • Support the execution of campaign, social and video shoots, • Produce promotional materials for key trading periods, • Work with the E-commerce team on website assets and updates, • Develop window and in-store POS graphics, • Maintain and organise visual assets for smooth workflows, • Participate in brainstorms, competitor reviews and post-campaign evaluations, • Provide effective support to internal and external stakeholders You Stuff • Minimum two years’ experience within a creative team in a retail environment, • A strong portfolio demonstrating campaign and digital-first creative work for premium or luxury fashion brands, • Skilled across social, digital, retail and print design, • Strong typography, layout and branding skills with keen attention to detail, • Ability to manage multiple projects in a fast paced environment, • Effective communicator and collaborator, • Proactive and adaptable team player, • Strong understanding of colour theory, composition and image editing, • Experience with Premier Pro and After Effects, • Experience with Microsoft 365 Benefits • Competitive salary with performance based incentives, • Generous staff discount, • Professional development opportunities, • Enhanced annual leave with holiday buy, • Sickness pay and life assurance, • Virtual GP and healthcare cash plan, • Wellbeing app and employee assistance programme, • Company bonus and time in service rewards, • Sample sales and special occasion gifts, • Cycle to Work and Electric Vehicle schemes, • Season ticket loan, • Summer Fridays Why here, why now? You will contribute directly to the creative expression of a premium luxury fashion brand, producing high impact campaign and digital work while developing your skills in a collaborative, forward thinking creative team.

Strategist, Commercial Strategy This role will sit within our VML Health's global strategy team. Who We Are: VML Health is a global healthcare agency with a vision to make the world of health human-first. VML Health has offices across the world & three global healthcare hubs in London, New York, & Milan. VML is a WPP company. The Global Strategy Team Within VML Health, the Global Strategy Team is home to a diverse collective of bold, curious strategic thinkers. Operating within an agile model, we partner seamlessly with clients and collaborate as part of integrated agency teams. All with a shared mission to unlock transformative impact in healthcare. We are united by Radical Empathy, immersing ourselves in the lives and beliefs of the people we serve to uncover the unspoken tensions where the most powerful insights begin. Our culture is supportive, entrepreneurial and growth focused. We collaborate across geographies and disciplines, take ownership with agency and continuously evolve our thinking to stay ahead of a dynamic healthcare landscape. Our people and work thrive on integration across the strategy team, while also championing distinctive areas of expertise: Medical, Engagement, Brand and Commercial. Together, these disciplines create a connected approach that elevates every challenge we take on. This role sits within our Commercial Strategy team, based within the VML Health EU Hub. Our Commercial Strategy team helps to shape how an asset, franchise, or portfolio creates sustainable competitive advantage—through early alignment on scientific narrative, unmet need, evidence and differentiation strategy, competitive foresight, and category context. We take a consultative approach to support clients through strategic programs with a particular focus on early commercialization, market readiness, category leadership and patient engagement and advocacy. Grounded in early cross-functional working, integration of the patient voice, and expert partnership, the team works with a variety of global clients, involving close collaboration with our creative, engagement, medical education and marketing teams to deliver creative solutions. About the Position: Title: Strategist, Commercial Strategy Reports to: Associate Director, Commercial Strategy We are looking for a Commercial Strategist to provide rigorous research, analysis, and project support to enable high-quality delivery of Commercial Strategy engagements and new business pitches. Working under the guidance of the Commercial and Global Strategy Team leadership, this role helps transform complex scientific, clinical, and market information into clear strategic implications and client-ready outputs. This role also plays a key part in ensuring strong delivery excellence; owning workstream logistics, maintaining high-quality documentation, and supporting day-to-day client coordination to keep projects on track. The Commercial Strategist will contribute across core Commercial Strategy workstreams, including unmet need and market assessment, competitive foresight, secondary research and insight synthesis, primary research (e.g., interviews, advisory boards, workshops), strategic scientific narrative and value architecture, evidence generation and differentiation, and market readiness/activation planning. This role is based in our London office with close collaboration across our core hubs and strategic disciplines. Requirements Commercial Strategist should demonstrate strong foundational capabilities in strategy, research, and client delivery, including: • Strong analytical capability and comfort working with scientific/clinical information in a commercialization context, • Ability to synthesize complexity into clear insights, implications, and well-structured content, • Strong written and verbal communication (including summarizing findings clearly for internal teams), • Strong planning and organization skills; able to manage multiple tasks in a deadline-driven environment, • Collaborative team player with an ownership mindset; dependable and detail-oriented, • Professionalism in client communication and external stakeholder interactions, • Proficiency in Microsoft Office (PowerPoint, Excel, Word) Experience • Experience in healthcare, life sciences, consulting, agency strategy, pharma/biotech, medical communications, clinical research, or scientific academia (level flexible; evidence of relevant skills is key), • Demonstrated experience producing high-quality research outputs and translating findings into actionable recommendations, • Exposure to multi-stakeholder healthcare environments (e.g., clinicians, patients, payers, advocates, policymakers) is a plus, • Experience supporting workshops, interviews, advisory boards, or similar collaborative working sessions is desirable Knowledge and skills • Understanding of core commercialization concepts (e.g., competitive landscape, positioning/differentiation, evidence needs, stakeholder decision drivers), • Ability to apply an adoption/value lens – connecting evidence, stakeholder needs, and market context to implications for uptake and differentiation, • Strong problem-solving skills and ability to work with ambiguity, • Ability to apply structured thinking (hypotheses, frameworks) to build coherent strategic outputs, • Strong attention to detail (data accuracy, referencing, and consistency), • Practical project support skills (tracking actions, coordinating inputs, maintaining clean working files) Personal characteristics • Proactive, curious, and learning-oriented, • Comfortable taking direction, asking smart questions, and iterating quickly, • High standards for quality and clarity, • Flexible and resilient in a fast-moving environment Qualifications • Degree-level qualification (Life Sciences, Pharmacy, Medicine, Public Health, or similar). Advanced degree is a plus but not required.

Role: Medical Copywriter Team: Medical Copywriting Location: Hybrid/Remote (Flexible) – London, UK Job type: Full Time About Our Client Our client partners with science-led health brands to launch and grow products for sustained impact. They create digital-first experiences designed to meet the real needs of patients, consumers, and healthcare professionals. The team is multidisciplinary and highly collaborative, spanning data, strategy, science, creative, UX, media, and client service. They deliver impactful brand experiences, from campaigns to digital products, using innovative technologies to build deeper connections and transform traditional healthcare marketing. Working globally across offices in the UK, EMEA, and worldwide, they bring applied innovation to a range of therapeutic areas and client projects. The Role As a Medical Copywriter, you’ll translate complex scientific language into clear, engaging, and compliant copy. You’ll work with global accounts, including oncology and other therapeutic areas, turning scientific data into compelling stories that resonate with audiences while meeting medical, legal, and regulatory standards. You’ll contribute to campaigns across print, digital, social, and emerging technologies, helping the team explore new formats while maintaining scientific rigor. Your work will have a real-world impact, influencing how healthcare professionals and patients engage with important medical information. Key Responsibilities • Interpret scientific data and translate it into compelling messaging aligned with campaign strategy, • Advise colleagues and clients on medical content and scientific accuracy, • Maintain medical oversight across accounts and ensure regulatory compliance, • Contribute to creative briefs and strategic/tactical plans with a scientific perspective, • Manage multiple projects, meeting deadlines and ensuring quality output, • Collaborate across teams, including account, creative, and client services, • Communicate effectively with clients, colleagues, and stakeholders Requirements • Strong medical or scientific background, • Proven experience as a medical writer or copywriter, • Understanding of the ABPI Code of Practice, • Exceptional verbal and written communication skills, • Interest in digital communications and multi-channel content, • Ambitious and motivated to expand your experience in medical communications, • Ideally, some exposure to conceptual or creative work Our Clients Values • Togetherness: Collaboration, diversity, and unity, • Energy: Spirited, positive, and solution-focused approach, • Opportunity: Supporting growth, development, and impact for everyone For people managers, additional competencies include trust, accountability, business insight, coaching, and a growth mindset. Why Join Our Client Our client believes that keeping the world healthy is a shared responsibility. Their work creates sharper, more memorable, and valuable healthcare brands to drive better outcomes.

Salary: £30k + 100% OTE Equity: 0.08% to 0.1% Location: Shoreditch, London In person/remote: 4x/week in-person; hours 09:30-18:30 Benefits: therapy, minimum 30 days holiday + bank holidays + day off for birthday + company shutdown over Xmas, company-paid lunch on Thursdays About the company Spill’s mission is to reduce unnecessary emotional pain by making high quality mental health support easily accessible for people around the world. We have already achieved a lot, we recently delivered our 100,000th therapy session that was free for the person who accessed it, but still have so much more to do. Our product is ranked as the UK’s #1 employee assistance programme on Trustpilot, we are proud to support more than 600 small to medium sized organisations (including big names like Hello Fresh, Cleo and Wild) and over 30,000 employees. On the company itself, we operate with an intentionally small HQ team (currently 6 full time employees, 2 are engineers), and we work in-person together in Shoreditch, London. We could go on, but our company handbook is public, so you can read that here to get a fuller sense of the company’s mission, strategy and ways of working. About the role Over the past year we’ve successfully expanded our market presence by refining our product offering and building scalable and cost-effective channels for growth. With rising market demand for impactful mental-health related employee benefits, now’s the time to expand our marketing and sales team to continue on this trajectory. You can think of this role having three important missions at Spill: • Drive growth: You're directly responsible for fuelling Spill’s growth and helping it reach the next stage. Every deal you close brings in revenue that funds product development, new hires, and expansion. At a startup, your individual contribution has an outsized impact on whether the company succeeds or fails., • Solve real problems: Your main focus is to help businesses solve specific people-related challenges by introducing them to a product that can genuinely improve their operations. You're not just selling software - you're helping companies to improve employee productivity, reduce absenteeism, and free up precious HR resource., • Be the voice of the customer: You're the bridge between the market and the product team. You’re responsible for gathering valuable customer insights and sharing with the wider team to help shape the product roadmap, ensuring what gets built actually meets real market needs. What this role will actually do You’ll be the first AE to join our team, reporting directly into the Head of Marketing and Sales. As a two person team you’ll be focused on bringing Spill’s mental health and wellbeing offering to SMEs globally, on the frontlines of advancing our mission to transform the health and happiness of the world, one workplace at a time. This is your chance to join a high-performing team at an inflection point. The product and pitch are proven, and now we need someone who can execute with speed and intensity to help us capture the momentum and scale to the next level. Here are some examples of the types of tasks/projects you’re likely to be working on: • Preparing and presenting product demos. You'll need to build a good understanding of each prospects' pain points and needs at the start of the call, then tailor the product demo to their specific use case., • Managing your pipeline. You’ll be maintaining disciplined CRM hygiene by logging activities, moving deals through stages, and keeping accurate records of all communications., • Nurturing and closing deals. You'll be following up with prospects at various stages, answering questions, and sharing resources to nurture and convert leads post-demo., • Account management: You’ll continue post-sale relationship management to ensure that every new customer has a smooth onboarding experience., • Tracking sales performance: You'll track and monitor your progress toward monthly and quarterly sales targets, calculating what you need to close to hit your numbers. Requirements • You have experience working in a customer facing role. This doesn’t necessarily have to be a sales role, it could be a related field e.g. customer success or account management, recruitment, project management or retail/hospitality management., • You’ve got a basic understanding of full-cycle sales processes including outbound prospecting, discovery, pitching, product demonstration, proposal development, negotiation, and closing., • You thrive in a fast-paced, mission-driven start-up environment. This often means moving quickly, being adaptable and being willing to contribute beyond the remit of your core role., • You’re self-motivated and resilient. You thrive with ambiguity, handle feedback well, and stay motivated without the need for constant oversight., • You’re results driven, competitive and motivated by hitting targets, meeting deadlines and contributing to the overall growth of the company., • You have excellent written and verbal communication, negotiation, and relationship-building skills. That said, we recognise that experience will vary a lot between people, so please don't be put off if you don't meet these criteria exactly. We care about outcomes rather than tickbox criteria, and it's often the case that the perfect person for the role has a CV that looks a little different. Research (by Harvard University) shows that women are particularly likely to second-guess themselves and not apply — so if you're worried you don't meet all the criteria, get in touch anyhow and let us do the worrying. Nice to haves: • You have experience working in a B2B SaaS or SME sales environment, or a mission-driven or healthcare-focused organisation., • You’re comfortable using CRM tools like Hubspot.

🚀 Senior Account Manager | Med Comms | London We’re working with a fantastic global med comms agency that’s growing fast and looking for a Senior Account Manager to join their team. This is a brilliant opportunity to take real ownership. You’ll lead projects end-to-end, build strong client relationships, and support and mentor junior team members, all while working across a diverse mix of pharma and biotech accounts throughout the full product lifecycle. You’ll be someone who thrives on autonomy, enjoys leading client meetings, and wants to be fully immersed in every stage of a project. A big focus here is on growth and development. The leadership team has been promoted internally, and there’s clear investment in L&D, giving you a genuine pathway for long-term progression. ✨ What’s on offer: • Salary: £45–52k, • Beautiful central London offices + hybrid working, • Collaborative, passionate team culture, • Strong focus on career development and progression If you’re looking for a role where you can truly make an impact and grow your career, I’d love to hear from you. You will need over 3 years' experience in account management/project management gained within a healthcare communications agency. Be based in the UK and not require sponsorship. #MedComms #HealthcareCommunications #AccountManagement #Hiring #LifeSciencesCareers +++++

Customer Platforms – Senior Manager 📍 Locations: London, Manchester, Edinburgh About Accenture Song Within Accenture Song, our Service practice champions the customer. We help organisations across Financial Services, Health & Public Sector, and Communications, Media & Technology design and deliver front‑office transformations that create meaningful, connected, and consistent customer experiences across B2B and B2C. Our purpose is simple: put the customer at the heart of everything—from operating models and service design to digital platforms and data‑driven engagement. As a Customer Platforms Senior Manager, you will be at the forefront of shaping and delivering customer‑centric, cloud‑enabled service transformations for some of the world’s most recognisable brands. You will combine deep knowledge of customer engagement platforms with strong leadership, consulting, and delivery expertise to help clients operate always‑on, connected service organisations. You’ll also play a key role in growing our practice, shaping Accenture’s offering, and developing future leaders. What You’ll Do As a Service Functional Lead Senior Manager, you will: • Lead and inspire multi‑disciplinary teams to understand client needs and deliver high‑impact customer platform transformations, • Develop transformation visions and business cases, articulating the strategic value of customer platforms and cloud technologies, • Design and deliver solutions across platforms such as Microsoft Dynamics 365, Salesforce, AWS, Google Customer Engagement Suite, Genesys Cloud CX, and Sierra, • Define and communicate target‑state architectures, explaining how platform capabilities align with wider enterprise architectures, • Plan and drive end‑to‑end delivery, managing timelines, resources, dependencies, and governance, • Shape and influence strategy across multiple transformation programmes, ensuring alignment with client objectives and Accenture’s innovation agenda, • Collaborate across the Accenture ecosystem, sharing knowledge and strengthening overall platform capability, • Stay at the forefront of emerging trends in customer data, CX, CCaaS, GenAI, and conversational AI, • Mentor and develop future leaders, fostering a culture of inclusion, continuous improvement, and high performance What We’re Looking For • Hands‑on experience implementing at least one major customer platform (e.g. AWS, Genesys Cloud CX, Google CES, Microsoft Dynamics 365, or Sierra), • Strong analytical skills, with the ability to translate complex business and technical requirements into innovative, value‑driven solutions, • Proven experience creating business cases, defining solution value, and influencing senior stakeholders, • Ability to design customer journeys and technical solutions leveraging hyperscalers and customer engagement platforms, • Experience working in Agile delivery environments (Scrum, Kanban), • Excellent communication, collaboration, and senior stakeholder management skills, • Relevant platform certifications (preferred), • Extensive experience in Service Technology, CCaaS, CRM, or customer platform integrations Set Yourself Apart With • Hands‑on experience with Google CES, Copilot Studio, or building agentic / conversational AI solutions, • Strong understanding of CRM, CCaaS, chat, AI‑driven customer engagement platforms, • Demonstrated ability to assess and shape the impact of transformations on operating models, • Experience building and showcasing conversational AI demos using customer platforms What’s In It for You We offer a competitive Total Rewards package, including: • Competitive base salary and annual performance bonus, • Opportunities for equity participation, • 30 days annual leave, plus 3 paid volunteering days, • Flexible and family‑friendly working policies, • Attractive pension plan with financial wellbeing support, • Private healthcare and mental wellbeing support, • Employee Assistance Programme, career development, and coaching, • Generous parental leave offerings Flexibility and mobility are part of this role, with some client‑site presence required to support collaboration and delivery. We aim to be as flexible as possible to support your work‑life balance while maintaining strong relationships with clients and teams. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at ___

Customer Platforms Manager CL6 London / Manchester / Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. We work across Financial Services, Health & Public Sector and Communications Media and Tech clients. We help our clients define, plan and deliver changes that impact end customers and the front-office. You will: • Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises., • Work with famous brands and household names., • Support clients to define a customer-first mindset, helping them shape their business and operating models., • Redefine customer journeys and personalize interactions to create significant and consistent experiences., • Be at the forefront of physical and digital engagement models to give their customers a seamless service model., • Re-invent the customer ‘ecosystem’ as products / services spread across organizations, • Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organizations maximise value from their customer interactions., • Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services., • Have the opportunity to deepen your practitioner knowledge in areas such as GenAI and human-centered design., • Shape and help deliver integrations of cloud-based customer platforms (e.g. Microsoft Dynamics, Salesforce, AWS)., • Work with and learn from high-performing individuals across Accenture’s Global Network with varied specializations who are passionate about helping organisations champion the customer., • Have the opportunity to use your entrepreneurial skills to grow the practice and set strategic direction on what should be Accenture’s offering in this space. You'll learn, grow and advance in an innovative culture that thrives with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. As a Service Lead Manager, you will: • Lead a team to collaborate with our clients to understand their business needs and requirements., • Develop a vision and business cases for transformation projects, highlighting the strategic value of Microsoft technologies., • Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand target state architecture for each platform and able to explain functionality achieved with each platform and how that can fit in enterprise architecture., • Plan and drive the implementation of our solutions, managing the project timelines and resources. Collaborate with cross-functional teams to ensure project milestones are met. Ensure all appropriate reporting is in place., • Collaborate across our business sharing knowledge within the Accenture ecosystem to improve our platform capability and leverage available knowledge, • Demonstrate deep understanding of enterprise technology platforms and architectures, staying current with emerging trends and guiding teams on optimal solution design., • Shape and influence strategic direction across multiple transformation programs, ensuring alignment with client business goals and Accenture’s innovation agenda., • Mentor and develop future leaders within the team, fostering a culture of continuous improvement, inclusion, and high performance. We are seeking candidates with the following skills and experience: • Hands-on experience with the AWS, Genesys Cloud CX, Google CES , MSFT Dynamic 365 or Sierra, hands on experience of implementing one of these solutions., • Strong analytical skills for translating business and technical requirements into innovative solutions., • Experience in articulating solution value and business case creation, • Ability to design technical solutions or customer journeys utilising Hypersclaers and one of the above platforms, • Experience in agile environments using frameworks such as Scrum or Kanban, • Strong communication and collaboration skills, and experience in senior stakeholder management, • Relevant Certifications from one of the above players., • Extensive experience in Service Technology, CCaaS or integration with CRM. Set yourself apart: • Hands on experience with Google CES, Co pilot studio and building Agentic agents., • Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI., • Experience implementing being hands on in the project., • Demonstrated ability to assess the impact of transformations on operating models., • Showing a demo of conversational AI which you have built with one of the platforms which offers this service. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Nursery Operations Support Manager Hours of work: 40 hours per week Full time, year round Working at Head Office and visiting the settings Salary range: Up to £60,000 plus bonus Reporting to: Head of Nurseries Inspired Learning Group are currently looking to recruit a Nursery Operations Support Manager. Due to expansion, this is an exciting new opening to work with our Head of Nurseries, Nursery Managers and Nursery teams to ensure that the operations of our nurseries run smoothly, and in particular that practice and compliance is managed consistently across the group. Inspired Learning Group is the United Kingdom’s largest group of independent senior schools, preparatory schools and nurseries. We take great pride in each one of them, supporting them enthusiastically in the achievement of excellence. We do this by striving to inspire each individual pupil to achieve the personal and social development and the academic result which best matches his or her personality and talents. As our Nursery Operations Support Manager you will be involved in supporting and advising the nurseries on various aspects of their operations. You will help develop, establish, manage and monitor standards, processes, communications, training and systems to ensure all responsibilities associated with those areas are adhered to. You will be involved in all areas of the nurseries from recruitment oversight to staff development. Strategizing alongside the Head of Nurseries you will play a key role in developing the already excellent nursery provision at Inspired Learning Group. We are looking for someone with a nursery background for this role. If you have experience in managing or operations at a nursery level this could be the ideal next step for you. Prior knowledge of the EYFS framework and inspections would be an advantage. A full Job description is available upon request. In addition to playing an important role in a growing business that’s financially strong and has an ambitious growth agenda, you will receive a competitive salary and annual salary review. There will also be ample professional development and training opportunities, including ongoing coaching from the management team, with the prospect of career and salary progression as our business grows. Other benefits include: • Childcare fee discount, • 28 days Annual leave inclusive of Bank Holidays with Annual leave increasing with service, • Pension scheme, • Refer a friend scheme up to £750, • Health cash plan covering 10 healthcare benefits and services such as optical, dental, dental accident, chiropody, therapy treatments and health club concession. Access to Doctor line from anywhere in the world, • Employee Assistance Programme. Interested candidates should send an application at the earliest possible time. Please apply at We reserve the right to close this vacancy earlier than the date advertised. Interviews will take place on a rolling basis, as applications are received. The Inspired Learning Group is committed to safeguarding and promoting the welfare of children & young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, as all new staff will be subject to enhanced DBS clearance, identity checks, qualification checks and employment checks to include an exploration of any gaps within employment, two satisfactory references and registration with the Disclosure and Barring Service (DBS)

Role: User Researcher Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius The role We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges. Requirements • You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes., • You’re experienced in a range of user research methodologies and broader research approaches., • You know how to map and engage with different stakeholder groups., • You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy., • You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants., • You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences., • You’ve managed remote and in-person usability testing throughout the agile development lifecycle., • You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions., • You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements., • You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.User-centred design and agile working, • You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs., • You’re experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs, • You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services., • You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)Communications and productivity, • You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels., • You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints., • You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users., • You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities. Benefits • Competitive Salary, • Bonus Scheme, • Private Healthcare Insurance, • 25 Days Annual Leave + Bank Holidays, • Up to 10 days allocated for development training per year, • Enhanced Parental Leave, • Paid Fertility Leave (5 Days), • Statutory & Contributory Pension, • EAP with Help@Hand, • Gym Membership Benefits, • Flexible Working, • Annual Away Days/Company Socials

Associate Director / Research Director – Global Luxury Automotive Client At MM-Eye, we’ve spent over 15 years partnering with one of the world’s leading luxury automotive brands, delivering global research that shapes brand and comms strategy, product innovation and customer experience. We’re now looking for an exceptional person to help lead and shape the future of this relationship. This is a rare opportunity to step into a leadership pathway on a flagship global account, working closely with experienced Directors and joining the management team of a respected independent insight agency. About MM-Eye We’re a 20-person independent research agency delivering qualitative and quantitative insight programmes around the world. Our work spans the full research journey from new product development and unmet needs through to brand, communications and customer experience. We are also proud to be: • an employee-owned business, • a certified B Corp Our culture is collaborative, curious and pragmatic. Senior researchers stay close to the thinking and the work and everyone contributes to delivering impactful insight. The Opportunity You’ll play a central role in leading a long-standing global luxury automotive client relationship, working across markets worldwide on both qualitative and quantitative research programmes. The role combines strategic client partnership, hands-on research leadership and global fieldwork exposure. You’ll also join the agency management team, contributing to the direction and growth of the business. For the right person, the role offers a clear pathway towards senior leadership within the agency. We’d Like To Hear From People Who… • Have significant experience in market research or insight consultancy, • Have conducted research with high net worth and affluent consumers internationally and understand the drivers of luxury, • Have a track record of building and sustaining long-term client relationships, earning the right to be a Trusted Partner, • Are comfortable leading global qualitative and quantitative research programmes, • Have experience mentoring and guiding research teams, and working alongside project management and data teams, • Prefer being hands-on rather than purely managerial Interest in luxury automotive and global mobility trends would be a strong advantage. Travel The role includes international travel for fieldwork (typically 2–3 trips per year, each of up to two weeks duration) Why This Role Is Different This isn’t a traditional account lead role in a large, siloed network agency. Instead, it offers the opportunity to • Help lead a globally recognised luxury brand partnership, • Work closely with highly experienced Directors, • Stay close to the research and insight creation, • Join the management team of an independent agency, • Grow into a senior leadership position within the business Working requirements Hybrid working: • Mostly home-based, • Regular in-person collaboration with colleagues in Central London, • Client meetings in the UK, • International fieldwork travel, • Permitted to work full-time in the UK Possible Application Process (can be flexed from both sides) • CV and short message expressing the reason for your interest in the role, • First interview with Board (in person, location tbc), • Second interview with Board and Trustee (including response to brief exercise), • Meeting with clients and prospective colleagues Salary & Benefits: • Salary: market rate, subject to experience, • Full time/5 days a week, • 23 days annual leave (plus statutory bank holidays), plus Birthday (1 day) and Christmas (3 days) (annual leave rising a day a year over the first 5 years), • 3 days paid time off work a year to pursue voluntary / charity work, • 3 month probation period, • The following to kick in post probation period: Participation in company run Pension scheme with 5% Employer contribution, Private Healthcare insurance (inc dental, audio and eye), Death in Service insurance, • Eligibility for a tax free Employee Ownership bonus after minimum 12 month’s service, • Paid travel to and from company meetings MM-Eye’s Diversity and Equality Policy determines that we review all applicants on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background. Interested? If you’re an experienced researcher who enjoys working closely with clients, exploring global luxury consumers and helping shape the future of a growing independent agency, we’d love to hear from you.

Are you an exceptional Medical Writer ready to elevate your career with a premier healthcare communications agency? Our client, a global leader in medical communications, is seeking a Medical Writer to join their dynamic team! This is more than just a role. It's a chance to support meaningful projects that directly influence patient outcomes and the development of cutting-edge medical solutions. Whether you prefer working remotely, onsite, or in a hybrid setup, this position offers flexibility to fit your working style. Role Summary As a Medical Writer, you will craft high-quality scientific documentation that underpins clinical and regulatory activities. Your work will involve collaborating with multidisciplinary teams—scientists, regulatory experts, and project managers—to produce accurate and impactful content. Your contributions will be central to ensuring regulatory compliance and facilitating the approval of new healthcare solutions, making a real difference in people’s lives. Key Benefits of This Opportunity: • Join a forward-thinking organisation dedicated to healthcare innovation, • Work in a collaborative environment with cross-functional teams, • Enjoy flexible working arrangements tailored to your preferences, • Contribute to projects that enhance patient care and medical progress Key Responsibilities: • Provide scientific input and expertise across a wide range of medical comms projects, • Produce content to the highest standards of grammatical and scientific accuracy, • Adapt content and writing style to meet client objectives for different audiences and therapeutic areas, • Collaborate and liaise with a range of medical experts, • Stay up to date with developments in therapeutic areas, good publication practices, and industry guidelines and processes Qualifications & Experience: • Bachelor’s degree in Life Sciences; Master’s or PhD is highly preferred., • At least one year of experience within a medical comms agency, • Strong communication skills, • Good knowledge of pharmaceutical industry and processes, • Excellent attention to detail and organizational skills, • Good working knowledge of standard computer software e.g. Microsoft Office, Adobe, Excel Interested? If you are a motivated Medical Writer looking to take ownership of high-impact scientific projects within a collaborative and forward-thinking environment, we’d love to hear from you! Apply today and take the next step in your medical communications career!

Strategic Communications Director Salary: £80-90k Hybrid: 3 days in Central London office A leading independent strategic communications consultancy are looking for a Financial Communications Director to join the team. This is a growth hire. Ideally you'll have sector agnostic experience and ideally some financial services experience. You feel comfortable sitting amongst the SLT, managing teams and leading on new business. In return, they offer a down-to-earth culture, where work life balance is prioritised, with a strong mix of benefits including: 'work from anywhere', strong holiday package, private healthcare etc. They are proud to offer a flexible working approach and an alternative to the big agency model. Agency experience is preferred.

In the fast-changing world where our clients deliver life-changing medicines and technology, Cognite’s dynamic team drives our mission of bringing science to life. As an independent agency, we create clear, compelling communications, focusing on the transformative therapies that are inspiring the future of healthcare and the highly complex diseases they treat. Our Copy team enjoys independence and ownership across a wide variety of projects. Supported by our expert Editorial and PromoMats teams, our writers are able to truly focus on turning complex science into compelling stories and brand messages. We are looking for a Principal Medical Writer to join our growing team. You will be responsible for: • Developing an in-depth scientific knowledge of allocated accounts and using this to shape the communications for our clients’ brands, • Taking the lead on scientific discussions with medics and external experts, proactively making suggestions that are valued by the client, • Developing content for a full range of projects and taking wider responsibility for work on allocated accounts by overseeing, briefing and reviewing the work of other writers, • Contributing to the scientific strategy and ensuring messaging and content are aligned with the overall brand strategy, • Collaborating with internal colleagues, including account managers, creatives, editors and medical strategists, to ensure the seamless delivery of projects, • Sharing knowledge and expertise, as well as providing expert advice and guidance on brands and therapy areas to internal stakeholders, • Staying updated on industry trends, guidelines and best practices to inform and enhance the quality of our medical writing, • Contributing to business growth by proactively identifying opportunities, attending pitches and contributing to written proposals With a deep interest in science and medical communications, we believe someone with the following experience could be a good match for this role: • An undergraduate degree in a relevant science (essential) or a postgraduate qualification or PhD (desirable), • Proven experience in medical writing within a medical communications agency or similar environment, • Excellent written and verbal communication skills, • Ability to work both independently and collaboratively in a fast-paced environment Cognite’s agency values – Everyone matters; Science at the heart; Entrepreneurial Mindset; True partners; and Doing the right thing – shape how we work every day. We believe every individual can make a positive difference; we put science at the core of everything we do; we embrace curiosity and courage to find solutions; we build lasting partnerships focused on shared goals; and we act with integrity and inclusivity in all our interactions. Our benefits include: • Discretionary company bonus and incentive schemes, • Hybrid working (home-based + co-working space in Holborn, Central London), • Private healthcare, • Frequent social and team events, • 24 days’ holiday + bank holidays

In the fast-changing world where our clients deliver life-changing medicines and technology, Cognite’s dynamic team drives our mission of bringing science to life. As an independent agency, we create clear, compelling communications, focusing on the transformative therapies that are inspiring the future of healthcare and the highly complex diseases they treat. Our Copy team enjoy independence and ownership across a wide variety of projects. Supported by our expert Editorial and PromoMats teams, our writers are able to truly focus on turning complex science into compelling narratives and engaging educational content. We are looking for a Senior Medical Writer to join our growing team. You will be responsible for: • Demonstrating an in-depth scientific knowledge of allocated accounts and using this to shape medical communications materials, • Leading on content development for increasingly complex projects and defined workstreams, with senior oversight, • Understanding the product strategy and applying strategic thinking to all work, • Taking the lead on scientific content discussions with clients and external experts on defined projects or areas of responsibility, • Being seen by the client team as a trusted source of product and therapy‑area expertise, • Collaborating with internal colleagues and departments, including Client Services, Creative, Editorial and Strategy, to ensure the seamless delivery of projects, • Contributing to new business opportunities through research and content development for pitches With a deep interest in science and medical communications, we believe someone with the following experience could be a good match for this role: • An undergraduate degree in a relevant science (essential) or a postgraduate qualification or PhD (desirable), • Proven experience in medical writing within a medical communications agency or similar environment, • Excellent written and verbal communication skills, • Ability to work both independently and collaboratively in a fast-paced environment Cognite’s agency values – Everyone matters; Science at the heart; Entrepreneurial Mindset; True partners; and Doing the right thing – shape how we work every day. We believe every individual can make a positive difference; we put science at the core of everything we do; we embrace curiosity and courage to find solutions; we build lasting partnerships focused on shared goals; and we act with integrity and inclusivity in all our interactions. Our benefits include: • Discretionary company bonus and incentive schemes, • Hybrid working (home-based + co-working space in Holborn, Central London), • Private healthcare, • Frequent social and team events, • 24 days’ holiday + bank holidays, • Company closure between Christmas and New Year If you are passionate about bringing science to life, then we would love to hear from you.

Sciterion – Medical communications that enable positive change in clinical practice to benefit the lives of people living with health issues. Sciterion are focused on delivering science that speaks to people. Our mission is to drive excellence in medical affairs including medical education and medical communications. We facilitate meaningful exchange between industry, healthcare professionals and patients. Our diverse and passionate teams explore, innovate, and develop solutions together delivering credible and compelling medical content via engaging and immersive experiences. We strive to be the positive change we want to see in the world. Join Sciterion and make a difference in healthcare. The role You will be responsible for the creation of high-quality medical content, to meet and exceed our client's project objectives and to ensure our work is delivered on time and to budget. Working across a range of therapy areas you will provide strategic direction on a wide range of accounts. Core duties and responsibilities • Maintain a high quality of medical writing with excellent briefing and reviewing skills, • Assist with the promotion of quality control processes and procedures, • Develop an understanding of new therapeutic areas quickly and comprehensively, • Build an understanding of client and competitor products, therapy areas, portfolio, and clinical and commercial strategy in the context of the current market, • Keep up-to-date with industry codes of practice/legislation, • Work across several accounts/therapy areas to support junior writers, • Act as the Technical Lead on designated client projects, • Plan your workload and contribute to resourcing for your team, • Work collaboratively with account team members to ensure that all account objectives are met, • Build relationships with clients and/or external experts, • Identify opportunities to maximise existing client accounts, • Assist with the development of proposals and present at pitches when appropriate, • When appropriate, contribute to development of project specifications, cost estimates and reconciliations, • Monitor project costs against agreed budgets and notify the Client Services team of any changes to the specification at the earliest opportunity The person • Proven medical writing experience within a healthcare communications agency, with knowledge of a broad range of communications activities, • The ability to tailor your writing style appropriately for different target audiences, • Life science degree educated, ideally with a higher qualification MSc or PhD, • In-depth working knowledge of the pharmaceutical industry, • Strong organisational, time management and people skills

About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities., • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment., • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises., • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed., • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings., • Handle guest inquiries related to security, providing reassurance and assistance as needed. About you The ideal candidate for this position will have the following experience and qualifications: • Hotel security officer experience, • SIA Licenced, • Certified Security training, • Police/Military background, • Excellent level of English read, write and spoken About You: Successful candidates will have the following skills: • Software competencies – Microsoft Office programs (Intermediate)., • Knowledge of fire-fighting equipment and CCTV equipment., • First aid and CPR training, • Interpersonal skills, • Communications skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at ___. We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will combine onboarding expertise, relationship management, and proactive engagement to ensure customers achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing: • Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days., • Facilitate live onboarding sessions, training calls, and workflow walkthroughs to ensure early adoption., • Utilize automation tools and standardized playbooks to streamline onboarding steps and communications., • Track and report onboarding progress, time-to-value metrics, and customer activation milestones., • Own a defined book of business of low- to mid-touch accounts and build strong, trust-based relationships with key users and stakeholders., • Conduct periodic check-ins, health reviews, and account touchpoints to monitor satisfaction and product adoption., • Serve as the customer advocate—collect feedback, identify friction points, and share insights with Product and Support teams., • Analyse customer usage patterns, engagement data, and health scores to identify adoption gaps or risks., • Design and deliver best-practice recommendations that drive product utilization and customer ROI., • Identify at-risk accounts, perform root-cause analysis, and partner with internal teams to develop mitigation plans., • Collaborate closely with Sales, Renewals, Product, and Support to ensure a seamless customer experience., • Participate in renewal preparation for your book of business and support expansion conversations., • Support one-off customer projects requiring configuration, data review, or workflow customization., • Provide timely and accurate email and call-based support for product inquiries, escalating as appropriate and providing follow through to ensure resolution for the customer., • Identify upsell and cross-sell opportunities based on customer needs and product usage insights., • Partner with Sales to influence expansion and renewal outcomes. What we’re looking for: • 3–5 years of experience in Customer Success, onboarding, support, or operations in a SaaS environment., • Fluency in both English & German language skills, ability to read and write in both languages., • Proven ability to manage customer relationships and drive adoption in a structured, metrics-driven role., • Strong written and verbal communication skills, including customer presentations or training delivery., • Proficiency with CRM systems, automation tools, and (ideally) customer success platforms., • Excellent organizational and time-management skills; comfortable managing multiple accounts simultaneously., • Strong problem-solving abilities, with the confidence to troubleshoot issues and navigate complex scenarios., • Ability to follow and improve standardized processes while maintaining a customer-first mindset. What’s in it for you: • Hybrid work arrangements and competitive paid time off programs., • Comprehensive commercial medical insurance coverage to meet all your healthcare needs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Great pension scheme to save for your future, and so much more! #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English, additional language skills highly desirable., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

Operational Change Manager (Facilities) Location: London, E14 9SH Hours of work: 40 Contract Type: Permanent ISS is recruiting for an Operational Change Manager (Facilities) to support the delivery of change across a major banking client contract. This is a hands-on, delivery-focused role within the PMO function, responsible for ensuring operational changes are implemented smoothly, efficiently, and with minimal disruption across a complex, multi-site environment. Job Description This role will support change across multiple campuses, including London, Manchester, Northampton, and Scotland, working closely with operational teams on the ground to embed improvements into day-to-day service delivery. Key Responsibilities • Lead operational change projects across the account from initiation through to completion., • Deliver structured project plans, ensuring all stages (planning, governance, delivery, and closure) are clearly defined and executed., • Work directly within operational environments (cleaning, catering, engineering) to understand current service delivery and assess how change will impact BAU., • Implement changes such as new equipment, chemicals, processes, or service improvements within facilities management., • Ensure all changes deliver clear business benefits, including efficiency, service quality, and cost impact., • Manage RAID logs, governance, reporting, and stakeholder communications., • Proactively engage stakeholders - driving meetings, chasing inputs, and ensuring progress is maintained., • Support operational teams in adopting and embedding change effectively., • Travel across UK sites to engage with teams and ensure successful delivery. Professional and Personal Competencies/Qualifications • Proven experience delivering operational change within Facilities Management (e.g. cleaning, catering, engineering services)., • Strong understanding of how change impacts frontline service delivery., • Demonstrable experience managing end-to-end project lifecycles., • A hands-on, proactive, self-starter who takes ownership and drives delivery., • Strong stakeholder management skills with the confidence to challenge and push for progress., • Ability to clearly articulate and evidence business benefits from change initiatives., • Prince2 (essential) and APM, Six Sigma or similar (desirable). This is an ideal role for someone who thrives in fast-paced operational environments, enjoys being on the ground driving real change, and can balance structured project delivery with practical implementation. The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you. Join ISS and be part of something bigger.

An independent communications agency specialising in life sciences, healthcare and deep-tech is looking for an Account Director to lead client relationships and deliver strategic PR and communications programmes. You’ll work with innovative organisations ranging from start-ups to global companies, helping turn complex science into clear, compelling stories across PR, digital and integrated campaigns. The role • Lead a portfolio of life sciences and healthcare clients, • Deliver strategic PR and communications campaigns across B2B, corporate and investor audiences, • Oversee project delivery, ensuring work is on time, on budget and to a high standard, • Manage and mentor junior team members, • Drive organic account growth and support new business pitches, • Background in healthcare, life sciences or science communications is ESSENTIAL, • Experience in PR or communications within an agency environment, • Strong client management and strategic thinking skills, • Excellent writing, communication and organisational ability

Director, Scientific Services – Medical Communications Position: Director, Scientific Services Location: London (hybrid) Contract Type: Permanent Salary: Up to £120k (DOE) Start: ASAP Director, Scientific Services (DSS)- This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company. The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the DSS must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work. Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success. Role & Responsibilities: • Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives, • Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards, • Lead scientific strategy calls and meetings with clients, • Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements, • Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments, • Develop an in-depth understanding of assigned products, related medical areas, and competitors, • Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients, • Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations, • Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities, • Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team, • Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations, • Proactively identify new business opportunities by researching therapy area developments and product pipelines Requirements: • Degree (science, preferably life science); PhD or MSc (highly desirable), • Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment, • Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members, • Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas, • Strong commercial acumen in the financial management of a medical communications business, • Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients, • Can-do attitude and willing to pitch in where needed, • Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency #medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma Director, Scientific Services – Medical Communications

Principal / Senior Medical Writer - Publications background Hybrid – London An established and growing medical communications agency is looking for an experienced Principal / Senior Medical Writer to join their scientific team. This is a great opportunity for a confident writer who enjoys working across multiple therapy areas, partnering closely with clients, and helping shape high-quality scientific communications. You’ll take a leading role on projects, mentor junior writers, and contribute to strategic discussions across accounts. What you’ll be doing • Leading the development of high-quality scientific and medical communications materials, • Translating complex clinical and scientific data into clear, engaging content for healthcare audiences, • Acting as a key scientific contact for clients and external experts, • Reviewing and quality-checking work from colleagues and freelancers, • Mentoring and supporting the development of junior writers, • Contributing to account strategy, project planning, and timelines, • Participating in client meetings and scientific discussions What they’re looking for • Experience in medical writing within a medical communications / healthcare communications agency, • Strong scientific writing and data interpretation skills, • Experience developing a range of medical communications deliverables, • Ability to manage multiple projects and deadlines, • Experience reviewing work and supporting junior team members, • Good understanding of pharma compliance and publication standards Background • Degree in a life sciences discipline (PhD or MSc preferred), • Experience working in a medcomms agency and within publications, • Confident communicator who enjoys collaborating with clients and internal teams If interested, please apply below or email me your cv on .

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly trained team works hand-in-hand with organizations worldwide, including over 80% of Fortune 100 companies. If you’re looking for a business that offers real career opportunities and progression, get in touch today, and let’s talk about how we can fast-track your career! The Job We are seeking an experienced Sales Director to lead our UK and Ireland sales teams in a critical leadership role. The successful candidate will drive solution sales strategies and foster growth to exceed ambitious sales targets. This role will focus on expanding our current sales function, managing high-performing sales teams, and developing key client relationships to drive business growth for AVI-SPL. Due to sustained and unprecedented growth, AVI-SPL is expanding its sales leadership team. This newly created Sales Director role will work in partnership with our existing Sales Director to support our continued success and market expansion. Essential Duties and Responsibilities • Strategic Oversight: Develop and implement sales strategies to achieve ambitious growth targets. Drive regional account acquisition and retention, identifying new markets and opportunities., • Team Development: Lead and mentor the sales team, managing hiring, performance, training, and development. Develop and implement strategies to achieve key sales targets., • Client Focus: Build executive-level relationships with decision-makers and clients. Engage directly with enterprise clients, providing end-to-end technology solutions and ensuring client satisfaction., • Solution Selling: Build strategic partnerships and identify growth opportunities. Represent AVI-SPL in delivering tailored, customer-centric solutions., • Forecasting & Performance Management: Oversee lead management, assist with proposal development, and track/report key metrics such as bookings and forecast accuracy. Coordinate and lead bid and risk assessment activities, ensuring profitability and competitive positioning., • People Management: Lead and mentor a high-performing team of sales professionals, ensuring alignment with company goals. Represent the sales team for the UK and Ireland and collaborate with other departments to achieve objectives., • Collaboration and Innovation: Engage with internal and external partners to develop innovative solutions and services. Share best practices, insights, and market observations to elevate organizational performance. Ensure seamless post-sales handover to Customer Account Management and Service Delivery teams. Skills and Abilities • Strong leadership and team-building capabilities, with a focus on aligning management and achieving strategic goals., • Proven sales experience, with expertise in solution selling, particularly within the tech or AV markets., • Excellent communication, interpersonal, and problem-solving skills, with a results-driven mindset., • Proficient in building relationships, managing conflicts, and maintaining productive collaborations at all levels., • Skilled in task management, handling shifting priorities, and working independently to meet deadlines., • Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and business productivity systems., • Background in AV or technology solution sales (e.g., voice providers, unified communications, workplace management) Why Work for AVI-SPL? At AVI-SPL, we are global leaders in universal communications, and we ensure that our work environment reflects our industry-leading status. We treat all our employees as individuals and offer clear goals and career paths to maximize your potential. Along with this, we offer: Company Benefits: • Company Culture: Enjoy a dynamic and engaging work environment., • Health & Wellbeing: Access private healthcare, employee assistance programs, and mental health support., • Work-Life Balance: Flexible working policy, increased holiday with service, and work-from-home options., • Learning & Development: Access to online learning resources and AVIXA membership for industry education., • Employee Discounts: Discounts via an online retail platform and through our recognized partners., • Additional Perks: Cycle-to-work scheme, Season ticket loans, Generous referral scheme. Diversity & Inclusion We are committed to diversity, providing connection, opportunity, and a voice to everyone, from every background. We Thrive Together: We appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans, better employees, and makes AVI-SPL a stronger business. Equal Opportunity Employer AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age, or disability status. Feeling stuck or undervalued? Ready to take your career to the next level? Apply today!

pobl. is a talent consultancy specialising in medical communications, healthcare advertising and market access. We work with international clients on a range of hiring needs, from entry-level to executive appointments. We're hiring for a Senior or Principal Medical Writer to join an exciting scale-up business based in Shoreditch, London. This global, independent medical education and communications agency focuses on empowering scientific organisations through flexible, transparent partnerships. The team prioritises creative storytelling and provides an environment where staff are encouraged to take ownership of their projects. This is a hybrid position, ideally spending 2-3 days in the office per week. Monday is a mandatory team day, where you'll work onsite with all team members. What you'll be doing • Content Delivery: Develop and manage a range of high-quality educational and promotional materials, ensuring all scientific copy is accurate, strategically aligned, and tailored to the needs of healthcare professionals and patients., • Scientific Leadership: Act as a key scientific contact for accounts or individual projects, leading client meetings and providing strategic counsel on medical communication plans., • Team Development: Review the work of junior writers and freelancers for scientific integrity while playing an active role in mentoring and coaching the wider writing team. The experience you'll need • Agency Experience: You'll have prior medical communications agency experience as a Senior or Principal Medical Writer., • Academic Background: A degree in biomedical science, pharmacy, or medicine, with an advanced degree or PhD being preferred., • Regulatory Knowledge: A thorough understanding of healthcare compliance laws and guidelines, including the ABPI code of conduct and Good Publication Practice (GPP). Salary is commensurate with prior experience. Please ask us for more information. Please apply via the job advert for immediate consideration with your CV. We'd be delighted to hear from you. Your career in #MedComms? It's a pobl. thing.

Location: London, WC2E 9JD Package: £75,000 - £90,000 + bonus, private healthcare, pension, benefits WHO WE ARE Adair is an independent multi-disciplinary property and construction consultancy with an excellent track record in both the public and private sectors. We specialise in Quantity Surveying, Building Surveying, Project Management, Project Monitoring and Dispute Resolution in the UK and internationally. We provide flexible, high-quality services and solutions tailored to meet the specific needs of each client. Our success has been built on providing an exceptional client service for a range of private individuals, banks, private equity funds, solicitors and trusts. WHAT WE’RE LOOKING FOR A fantastic position has arisen for a Senior Building Surveyor to join a fast-growing Building Surveying team based in our London office (Covent Garden). This position provides the right candidate with exciting future career progression to Director positions. The role provides the opportunity to work closely with the Head of Building Surveying to further grow the team and its client base. Candidates will also be expected to support and nurture junior members of the team, through their APCs and on a path to being an accomplished surveyor. This opportunity involves undertaking a broad range of surveying duties for various private and Local Authority clients across a wide variety of sectors.We primarily undertake work on prime and super prime residential properties, office buildings, theatres, shopping centres predominantly in London and the Southeast. The candidate will be expected to drive the projects forward in a proactive manner, be a team player, focused on excellence in service delivery and communications with clients and contractors alike, be extremely organised, personable and have a keen attention to detail. The role offers an excellent opportunity to work alongside Project Managers and Quantity Surveyors, Bank Monitoring Surveyors and Expert Witnesses specialising in quantum and technical matters. Day-to-day Responsibilities to include but not restricted to the following: • Generate new business relationships., • Develop and service existing clients., • Preparing fee proposals., • Being a major fee earner in the growing team. Undertake a broad range of surveying services to include but not limited to: • Measured and building surveys (residential and commercial)., • Party Wall services., • Writing specifications and prepare tender and contract documentation., • Provide Contract Administrator services., • Dilapidation services., • Undertaking defect analysis surveys and preparing reports., • Preparing Licences to Alter, monitoring work and signing off., • Assist with Expert Witness matters to include site inspections and preparation of CPR35 reports. WHAT YOU’LL NEED • To have an RICS accredited Degree in Building Surveying., • To be a full member of the RICS (MRICS)., • Strong interpersonal skills with colleagues, clients and members of the public., • Good IT skills and a full working knowledge of Microsoft Office., • CAD/BIM Experience beneficial., • Have a keen eye for detail and strive to provide a quality service. WHAT WE OFFER £75,000 - £85,000. Depends on level of education and experience. Benefits include pension, private health care, bonus, life insurance and critical illness cover. OFFICE LOCATION Adair Ltd 67-68 Long Acre London WC2E 9JD REF: JE-ADAIR007

The client: Meet is partnering with a fast-growing, independent healthcare communications consultancy that is redefining the traditional agency model. Founded by senior industry leaders, the business acts as a strategic launch partner to biotech and pharmaceutical companies, combining deep scientific expertise with creative and commercial thinking. The Role: We are looking to engage with Principal Medical Writer's with a strong commercial focus to join a growing, high-performing team. This role offers the opportunity to work on strategic, creative, and scientifically driven projects, contributing directly to brand development and launch strategy. You will collaborate closely with senior stakeholders and cross-functional teams to create impactful content and shape brand narratives. Key Responsibilities: • Develop high-quality, insight-driven content including:, • Visual aids, • Messaging frameworks and documents, • Campaign and digital materials, • Disease awareness initiatives, • Contribute to brand planning, launch strategy, and marketing initiatives, • Participate in and support brand positioning workshops, • Contribute to tactical and content planning sessions, • Translate complex inputs into clear, engaging outputs, including:, • Brand strategy, • Ideally 1–2 years’ experience at Principal Medical Writer level, • Strong Senior Medical Writers may be considered if close to promotion, • Background in a medical communications or healthcare advertising agency, • Experience contributing to brand positioning workshops, • Strong ability to translate strategy into compelling content, • Exposure to therapy areas such as oncology, rare diseases, neurology, or immunology is advantageous, • Ideally PhD, MSc considered with strong experience

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health’s challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role The Midweight PR Strategist plays a crucial role in shaping the strategic direction of our business. Reporting to the Head of Strategy, this position is integral to developing innovative communication and creative strategies. The role involves collaborating closely with account teams to drive brand and corporate strategies, develop creative briefs, and execute activation plans. Additionally, you'll contribute to new business efforts and ensure strategic consistency across all projects. The work will span PR, communications, and patient advocacy, ensuring a holistic approach to brand strategy. Previous experience of working with either Consumer Health or Prescribed Medicines clients is a must. This is a full-time permanent role and our current hybrid working arrangement is two days from home. Our office is located in Kings Cross. What You Can Expect to Be Doing: Strategic Counsel for Clients • Identify business challenges and develop tailored solutions., • Conduct research and data analysis to generate insights., • Develop strategic workshop frameworks and content outlines., • Evaluate competitive threats and market opportunities., • Facilitate strategic workshops and client meetings., • Create workshop reports with strategic implications and recommended actions., • Collaborate on comprehensive marketing and communication plans., • Work with research vendors to align methodologies with strategic objectives., • Stay informed on industry trends and provide proactive recommendations. Project and Team Management • Ensure brand strategy is understood and integrated across all deliverables., • Assist in internal brainstorms and workshops to shape strategic direction., • Use Havas tools and methodologies to maintain a consistent brand-building approach., • Communicate client needs and initiatives effectively within internal teams., • Identify and address strategic inconsistencies or potential issues., • Demonstrate leadership and inspire confidence in teams and clients. Commercial Awareness and Business Development • Develop in-depth knowledge of client products, therapy areas, and commercial strategies., • Provide strategic support on pitches and contribute to presentations., • Identify opportunities for organic growth within existing accounts. This Role Could Be a Great Fit for You If: • You have extensive experience in strategic and integrated communications, particularly within the healthcare sector., • You excel in analytical thinking and translating data into actionable insights., • You have strong presentation and facilitation skills, with the ability to engage stakeholders., • You are comfortable interpreting scientific and technical information and making it accessible., • You are adaptable, able to manage multiple projects, and balance competing priorities., • You thrive in a collaborative environment and can influence and inspire teams and clients.

A boutique creative healthcare communications agency is looking for a Senior Account Manager to join the team, working across a range of consumer health and OTC brands. This role would suit someone who already feels confident running accounts and supporting junior team members, but is looking for the opportunity and visibility to progress into an Account Director role. The agency is knowns for delivering thoughtful, creative work and has built a genuinely collaborative culture where people are trusted with responsibility and encouraged to contribute ideas. The role You will play a central role across OTC/consumer health brands, helping guide projects from early concept through to delivery while building strong relationships with clients. Alongside managing the day-to-day running of accounts, you will also work closely with senior leadership and support the development of more junior team members, helping ensure projects run smoothly across the wider team. The kind of person who will thrive here: • Experience within a creative healthcare communications or healthcare marketing agency, • Strong account management experience and confidence working with clients, • Someone who knows how to guide and challenge clients constructively, ensuring creative thinking leads the direction of projects, • An interest/experience in consumer health/OTC brands, • Someone who enjoys mentoring and supporting junior colleagues, • A proactive approach and the confidence to take ownership of projects For a Senior Account Manager ready to start thinking about the next step, this role offers the opportunity to have a clear path to Account Director while working on creative OTC campaigns with a supportive team. Hybrid, London, 3 days per week.

This is an opportunity to join a strategic, insight-led healthcare research consultancy known for delivering innovative, bespoke research that genuinely shapes pharmaceutical and biotech decision-making. Working across global markets, the agency blends rigorous research with creative storytelling, supported by an in-house design team that helps bring insights to life through visuals, narratives, and high-impact presentations. The team is collaborative, ambitious, and growing, offering early responsibility, exposure to senior stakeholders, and strong professional development. The Role As a Research Executive or Senior Research Executive, you’ll be a key part of the healthcare team, involved in both qualitative and quantitative projects from start to finish. You’ll collaborate with senior team members. • Managing elements of qualitative and quantitative research projects, ensuring timelines and deliverables are met., • Contributing to proposal writing, project management, questionnaire/discussion guide design, analysis, and client-ready deliverables., • Translating complex data into actionable insights and compelling visual stories., • Working with internal design specialists to produce impactful reports and presentations., • Collaborating across teams and geographies to deliver high-quality outputs., • Supporting client communications and, where appropriate, presenting findings. You We’re looking for a motivated researcher who enjoys variety, thrives in a collaborative environment, and is confident working independently. • At least 1+ year of experience in a primary market research environment, with healthcare or pharmaceutical clients. At least 2 years of SRE experience from a consultancy is crucial., • Relevant degree., • Experience in both qualitative and quantitative methodologies., • Strong organisational and time management skills, with the ability to manage multiple deadlines., • Excellent communication skills (written and verbal) and the confidence to interact with clients., • A proactive, solutions-focused attitude, • An entrepreneurial mindset., • Ability to work in a small, collaborative team., • Attention to detail and pride in producing high-quality work., • A proactive, solution-focused approach with the ambition to develop your skills and career., • Must have the full right to work in the UK and presently be based here – required. What’s on offer? • Salary £30,000–£40,000 (depending on years of experience) + discretionary bonus, • Hybrid working (London-based role), • Annual company trips, social events, and additional holidays over Christmas, • Strategic insight generation that goes beyond traditional deliverables., • A forward-thinking culture open to new methodologies and AI-supported techniques., • In-house creative and design team to elevate client deliverables., • Cross-sector collaboration within a global agency., • A supportive, ambitious culture with clear career progression opportunities., • A strong focus on work-life balance, resourcing properly, and maintaining a positive culture If you’re bright, creative, and ready to make an impact in healthcare market research, we’d love to hear from you.

About Us At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference. Our team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across: • Medical Affairs, • Strategic Consultancy, • Scientific Meetings and Events, • Medical Education, • Publications Planning & Delivery, • Creative & Digital Services, • Commercial Strategy The Opportunity Following significant growth in 2025, we’re excited to welcome a Scientific Business Unit Lead to join our leadership team. In this pivotal role, you’ll: • Lead an editorial team of 10 and collaborate with a Business Unit Director to oversee a 20-person team, • Shape and develop scientific strategy across a diverse portfolio of accounts, • Drive editorial excellence and innovation across therapy areas such as hepatitis, HIV, oncology, rare diseases, nephrology, and haemophilia, • Be a member of the core management team This is your chance to combine scientific expertise with strategic and commercially-focussed leadership – helping us to deliver impactful solutions for clients worldwide. What You’ll Do • Lead and Inspire: Manage and mentor editorial teams, fostering growth and excellence across the business unit, • Strategic Client Partnering: Act as a trusted scientific advisor and ensure that all editorial outputs align with client strategy and industry standards, • Business Growth: Drive organic growth and new business, • Resource management: Ensures optimal editorial resource management within the Business Unit, • Financial Management: Have a sound understanding of the financial health across accounts and supports the business forecasting, • Member of the Core Management Team: Acts as a role model within Obsidian, inputting into the driving of company-wide initiatives, • Culture Building: Create an environment of collaboration, innovation and customer service excellence What We’re Looking For • Ideally a degree in biological sciences (BSc/MSc/PhD or equivalent), • Proven experience within medical communications agencies, ideally as a Scientific Services Unit Lead or equivalent, • Strong leadership and mentoring skills, with a track record of managing editorial teams, • Ability to deliver high-quality scientific content and strategic counsel, • Strong commercial acumen What We Offer • Hybrid working: Only 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Bonus schemes and employee referral rewards, • Learning and Development: Comprehensive training programmes, annual performance reviews, and opportunities to join working groups, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture Ready to lead, inspire, and make an impact? Join us at Obsidian and help shape the future of scientific communications.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non- promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings. This position requires the ability to understand client needs, ensure deliverables meet expectations, including key performance indicators (KPIs) and service levels. The Associate Director will be expected to hire, manage, coach, mentor and support the development of direct reports, and provide leadership regarding MICC operations, procedures, and client/project operations. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: PEOPLE MANAGEMENT • Manage direct reports, including mentoring, coaching, training, goal setting and feedback., • Direct the activities and responsibilities of the Medical Information Specialists, Medical Information Managers, and Medical Information Client Manager-Team Leads (CM-TL) who report to this position., • Support staff development and career development., • Support the hiring and recruitment of MICC staff. CLIENT MANAGEMENT AND OPERATIONS OVERSIGHT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPI and service level agreements., • Assist with developing and executing Medical Information operational strategy and strategic initiatives., • Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L)., • Understand client needs, pipeline, any significant organizational changes, and any product changes/new product approvals., • Direct the daily operations of the MICC. This includes active monitoring of current workload (call volume, inquiry volume, phone staffing/coverage) and making adjustments or directing/reassigning staff to specific tasks/functions as warranted., • Oversight and review of daily/monthly schedules, schedule planning, reviewing and approving or denying requests for PTO based on operational needs/workload/staffing., • Determine, plan and execute clinical, customer/client-service, or other training programs for the MICC staff., • Identify and deliver appropriate project management training programs to existing and emerging CM-TL., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA- MICC)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Manage client invoicing. TEAM LEADERSHIP • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Provide constructive suggestions and follow through with the implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANA- MICC service standards as well as the expectations and requirements of the client(s). MEDICAL INFORMATION SUPPORT • Provide medical information contact center support as needed., • Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Handle medical information requests across multiple channels and platforms (phone, email, CRM, live chat, etc.), • Identify and perform intake of adverse events and product complaints during interactions with customers in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected. ALL OTHER DUTIES AS ASSIGNED Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Responsible for and overseeing their respective department., • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures., • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute towards process improvement, which positively impacts metrics associated with activities of the MICC; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and drive continuous improvement initiatives to optimize customer service and customer satisfaction associated with MICC service delivery., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent., • Experience: 5+ years of Medical Information and/or pharmaceutical industry experience., • Knowledge of Medical Information Industry Best Practices., • Excellent interpersonal and communications skills, and the ability to listen to and understand complex issues and needs of various stakeholders including Corporate and Divisional personnel, staff members, clients/customers, vendors, technical/systems issues/limitations. Some of these issues/needs may conflict with other issues/needs, necessitating good judgment and the need for decisions that put the safety of patients and the delivery of our service to clients first., • Ability to effectively motivate/monitor/manage individuals to ensure performance of all required activities/tasks/functions., • Familiarity and understanding of EMA and local Regulations and European health-care systems affecting (biologics, pharmaceuticals, medical device manufacturers). In particular, detailed knowledge and understanding of the regulatory and compliance environment as it relates to the medical communications contact centre. Ability to keep up to date with all relevant changes to regulations or conditions affecting the operation of the European MI Department., • Familiarity and experience with planning/designing/delivering effective training programs, including an understanding of various learning styles and appropriate tailoring/customization of programs based on learning style. PREFERRED QUALIFICATIONS: • Education: Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science., • Licensure: Pharmacist license., • Experience and/or Training: More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position., • Demonstrable skills in strategic/analytical thinking, people management/development, project management, and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Fluent in English plus one or more other European language to the Common European Framework level B2, C1 or C2., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. Please note that this role is based in London, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Our Role: The role of Account Manager will see you take a pro-active approach in the management of your accounts. Focusing on client satisfaction, communication, quality control and profitability. As an Account Manager, you will ensure that your clients receive the highest individual attention and that we deliver projects on time, on budget and on brief. You will contribute your ideas and knowledge to the team, helping your senior team to support and develop the junior members. What you can expect to be doing: • You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner, • You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns, • You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs, • You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget, • You will oversee the quality control of work that leaves the agency, making sure it adheres to the client’s approved brief, • You will support the Senior Account Manager and Account Director working closely with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering, • You will have a proactive approach to identifying and initiating business opportunities with new and existing clients This role could be a great fit for you if: • You have previous experience in a similar role - this is not a graduate role (2 years +), • Creative agency experience is essential (not media, digital or production), • Strategic account management (Not pure delivery or PM work), • Experience working on creative briefs, • Experience working on client accounts, • Client facing experience, • Confidence and eager to learn and develop, • Ideally, you have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: • Hybrid Working – 3 days in the office (flexible working options are available for in-office days), • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service, • Option to buy, carry or sell holidays, • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave, pay and return to work benefit scheme, • Extensive L&D support, • Sabbatical opportunities, • Season ticket interest free loans for travel, • Cycle to work scheme, • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more, • +Medicash healthcare benefit, • 24/7 access to a free, confidential and independent Employee Assistance Programme Get in touch to find out how we can make an impact that matters together.

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. Our nine affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Healthware, EVERSANA INTOUCH Medical Communications, EVERSANA INTOUCH Market Access, EVERSANA INTOUCH Media and EVERSANA INTOUCH TTC Job Description THE POSITION: As Medical Director, you will consult with Planning, Account, and Creative teams to develop compelling medical strategy and medical content for both digital and print media. You will identify new medical advances and opportunities, utilizing disease state knowledge to drive promotional efforts. Your role involves analyzing clinical data, conducting literature searches, performing competitive analyses and developing medical content for communication materials. Additionally, you will engage and inform colleagues, healthcare professionals, and clients, including those in medical, legal, and regulatory groups. Contributing on new business development is also a responsibility. Ultimately, you will ensure that medical communications and promotional materials meet and exceed the objectives of the client team.# KEY RESPONSIBILITIES: • Guide the creation of clinically cogent and engaging promotional and KOL materials while ensuring effective use of clinical data to reach strategic brand objectives, • Guide the medical strategy in pitches and proposals for the development of new business, • Consult on the medical content of expert speaker communications, KOL engagements, advisory boards, etc., • Improve medical literacy across contributing agency teams; provide medical understanding on disease states, clinical trials, treatments and competition, • Guide submissions for client medical/regulatory approval processes and help to incorporate client and regulatory feedback Qualifications MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • A passion for science, medicine and innovation, with a proven track record of communicating medical advances to different audiences, • Ability to lead and execute development of medical strategy and medical content, including data analysis for a wide range of complex projects with minimal review/direction, • Ability to independently and accurately incorporate strategic concepts into projects, as well as the capability to guide others to do so, • Understanding of clinical practice, with the ability to perform scientific literature searches; can interpret complex clinical data into compelling stories (copy), • Excellent verbal, written and organizational skills; insightful data analysis and accomplished presentation abilities, as well as the drive to build client and team relationships, • Native/ fluent English (or any relevant language for roles fully dedicated to specific local markets) a must, additional languages welcome, • Insightful with a problem-solving, solution-oriented mindset; comfortable with leading client interactions and defending work and opinions, • Familiarity with Global (ex-US) and European marketing regulations PREFERRED QUALIFICATIONS: • Advanced degree (MSci, PhD, MD or PharmD) in medical sciences related field required, • At least 6 years of experience in an healthcare agency industry supporting scientific communications, with experience in European and global (ex-US) markets. Additional Information OUR CULTURAL BELIEFS • Patient Minded I act with the patient’s best interest in mind., • Client Delight I own every client experience and its impact on results., • Take Action I am empowered and hold myself accountable., • Embrace Diversity I create an environment of awareness and respect., • Grow Talent I own my development and invest in the development of others., • Win Together I passionately connect with anyone, anywhere, anytime to achieve results., • Communication Matters I speak up to create transparent, thoughtful, and timely dialogue., • Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

About us We're Performance Communications — proudly employee-owned, one of The Sunday Times Best Places to Work and the UK’s leading specialist agency in Automotive, Technology & Sports Brand Comms. We’re 60 strong, creatively driven, and fuelled by a passion for storytelling that actually moves the needle for our clients. Whether it’s dreaming up big campaign ideas, unlocking media opportunities, building influencer buzz, or crafting stories that stand out on social — no two days here are ever the same. We’re based in Kingston upon Thames and work hybrid: three days in-office, two from home. About the role We're looking for an Account Executive to jump in and become a vital part of our award-winning automotive team. You’ll be working across an exciting portfolio of car brands – from consumer favourites to global names – helping shape the future of mobility comms. You’ll be central to the team’s day-to-day rhythm: keeping things organised, supporting campaigns, writing killer copy, handling media, and juggling creative briefs. Think of this as the ideal launchpad for a comms career — fast-paced, full of variety, and with big-brand exposure from day one. What you'll be doing • Support senior team members in delivering 12-month PR plans across multiple clients, • Help manage timelines, agendas, reports, and day-to-day logistics, • Build trusted relationships with clients and media, • Monitor media for breaking stories and trends, • Write press releases, features, blog content and creative ideas, • Support media events, stunts and brand activations, • Brief and coordinate suppliers (photo/video/events), • Assist in compiling evaluation reports and budget tracking, • Keep everything running smoothly behind the scenes (because you love a well-organised folder, • Help drive brainstorms and contribute bold, creative thinking What we're looking for • Organised, proactive, and detail-obsessed, • Strong writing skills with a flair for turning complex into clear, • A confident communicator who loves building relationships, • Hungry to learn and full of ideas, • Ideally at least a general interest in cars, • A team player who thrives under pressure Why work with us As an employee owned business you become part of a bold, creative agency where your voice matters, your growth is nurtured, and your wellbeing is genuinely supported. Perks & Benefits Including... • Employee owned bonus schemes, • Private healthcare, • 28 days holiday, • Hybrid and flexible working, • £250 wellbeing allowance, • 4:30pm Friday finishes, • Personal and team social budgets, • Recognition awards, • Breakfast on office days, • Company-wide social events (legendary summer and Christmas parties), • Cycle to Work scheme, • Dog-friendly office, • Ongoing training & development Our values We’re a dickhead-free zone: We’re a kind and compassionate bunch. We’re not about egos. It’s team first, and we want to work with like-minded people. We take the initiative: Proactivity and curiosity make great communicators, which is why we’re always on the front foot. We relish a challenge: Ground-breaking work isn’t easy. If it were, everyone would be doing it. We take pride in nurturing talent: Show the application and drive, and we’ll support you every step of the way. We want people to be themselves: Everyone is different. We believe you get the best out of people when they can be who they want to be. We do cool shit: We get a kick out of doing stuff that gets noticed.

Senior Account Manager - Clinical Trials - 12 month FTC Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences while adhering to the highest standards of healthcare advertising. Committed to driving meaningful change — change built on rich experience, inspired by innovation, and proven through our track record — we partner closely with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today’s healthcare landscape. Our approach blends strategic insight, deep scientific understanding, and cutting‑edge creativity to deliver work that genuinely improves lives. We are a team of 400+ people across Manchester and London, with over 35 years of healthcare expertise and an ever‑evolving future. You can get a feel for the #LYNXLife through our YouTube playlist and across Instagram, Facebook, LinkedIn, and Twitter. Everything we achieve — every life improved, every policy influenced, every award won — is down to the people who work here. Please note this role is London‑based, with our hybrid working arrangement requiring office attendance on Mondays, Tuesdays, and Thursdays. Our Role As a Senior Account Manager, you will be the lead day‑to‑day contact for your clients and internal teams, supporting the Account Director in driving the strategic direction, success, and growth of your accounts. You will personally deliver efficient, effective, and profitable client services across clinical trial, patient experience, and healthcare engagement programmes, while inspiring and supporting junior team members to deliver to the same high standards. This role requires confident ownership of complex projects, strong stakeholder management, and a proactive approach to quality, compliance, and commercial performance. What you can expect to be doing • Build trusted, collaborative relationships with key clients, positioning Havas Lynx as strategic partners., • Take full ownership of projects from briefing through to delivery, ensuring work is on time, on budget, and on brief., • Interpret and challenge client requests where necessary, converting them into clear, actionable internal briefs., • Develop a strong understanding of clients’ clinical development programmes, trial protocols, and patient experience objectives., • Work closely with Strategy, Creative, Medical, Production, and Operations teams to shape and deliver effective, compliant solutions., • Oversee quality control, ensuring deliverables are accurate, medically compliant, ethically sound, and appropriate for clinical trial and patient audiences., • Support the Account Director with client satisfaction, stakeholder engagement, Quarterly Business Reviews, and account planning., • Identify and progress organic growth opportunities with new and existing clients within clinical trials and patient experience programmes., • Support financial management across your projects, including quotations, scopes of work, forecasting, and invoicing., • Monitor job profitability and flag risks or opportunities as they arise., • Lead, mentor, and develop junior account team members, supporting their performance, confidence, and career progression., • Contribute to pitches and new business activity, playing a senior role where required. This role could be a great fit for you if. • You have proven experience in a similar senior account role (typically 4+ years) within healthcare communications., • You have experience working on clinical trials, patient experience, or healthcare engagement programmes (agency or in‑house), • You understand the clinical development lifecycle and the role communications play in supporting sites, investigators, patients, and carers., • You bring a strategic account management mindset, confident in balancing client leadership, delivery excellence, and commercial oversight., • You have experience developing and working with creative and/or educational briefs grounded in insight, science, and patient needs., • You are comfortable managing complex, multi‑stakeholder healthcare projects, often involving global teams and cross‑functional partners., • You have strong client‑facing experience and act as a trusted, credible partner., • You are proactive, organised, and confident leading projects end‑to‑end while mentoring junior team members., • Ideally, you have experience or curiosity around Generative AI tools, data, or innovation in healthcare, supported by relevant learning or certifications (e.g. Coursera, Section, LinkedIn Learning) What you can expect from us A supportive and challenging environment where you will have the opportunity to learn, grow, and make an impact that matters. We invest heavily in #LYNXLife and our #LXAcademy internal development programmes, designed to reward hard work, reduce pressure, and support long‑term career growth. Our strategy is to build capabilities internally and inspire exceptional talent to deliver on our mission. Benefits include. • Hybrid working – 3 days in the office (flexible options available), • 28 days annual leave + Bank Holidays, increasing with service., • Option to buy, carry, or sell leave., • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave and return‑to‑work benefits, • Extensive Learning & Development support, • Sabbatical opportunities, • Season‑ticket interest‑free travel loans., • Cycle to work scheme., • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme (sports clubs, gym discounts, Wellness Wednesdays, flu vaccinations, and more), • Medicash healthcare benefits, • 24/7 Employee Assistance Programme

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and impact. Behind every case is a collaborative team of legal and operational professionals working together to deliver results that matter. At KP Law, you’ll be part of a fast-growing firm that’s reshaping how justice is delivered. Whether you’re a lawyer or part of our operations team, your work will directly contribute to landmark cases and meaningful outcomes for thousands of people. We believe excellence in everything, that together we achieve more, and that there's always a way to make things happen. If you're a creative problem solver, a collaborative worker, and ready to challenge the status quo, KP Law offers the opportunity to work on some of the biggest multi-claimant cases in the UK and grow with a firm that’s redefining how justice is delivered. The Role As Paralegal you will become an integral member of the London team, undertaking all facets of administrative and legal casework as directed by your direct report and other firm solicitors. Role Responsibilities The role will include, but is not limited to: • Assist with case preparation/progress to include general administrative duties and legal support as directed., • Telephoning clients to obtain case details, drafting attendance notes and emails to clients as well as maintaining client records, • Research of developments in any of the matters in which we are working including prospective cases and providing written summaries., • Updating and maintaining accurate records and files within our case management systems., • Accurate time-recording., • Collaboration with our Client Services Team in relation to our clients and prospects including gathering and interrogation of client data and drafting communications to clients., • Data management and manipulation., • Support direct report and other solicitors with ad hoc duties as required. Person Specification • Previous experience of working as a Litigation Paralegal., • Highly organised with excellent planning skills and a strong attention to detail, • Outstanding analytical, innovation, critical thinking, and problem-solving skills., • Excellent communication and interpersonal skills with the ability to work effectively as part of a team., • Highly self-motivated with the ability to meet multiple, tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Continuous improvement mindset with a willingness to embrace change., • Client-centric approach, ensuring exceptional standards of professionalism at all times., • MS Office skills in Outlook, Word, PowerPoint and Excel Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values: Excellence in Everything • We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do., • We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise., • We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More • We collaborate openly, valuing and respecting diverse perspectives to achieve the best results., • We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive., • We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way • We approach challenges with a positive and proactive mindset, exploring creative and practical solutions., • We take ownership of problems, staying committed and resilient until we achieve the best outcome., • We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We offer an attractive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

Strategic Medical Education Account Manager – London (Hybrid) A brand-new opportunity has just landed with a leading, people-first healthcare communications agency. Think collaborative culture, exciting accounts across various therapy areas, and real strategic input from day one. Beyond client work, there’s loads to get involved in, from DEI initiatives to social projects. Plus, you’ll work 2 days a week in their dog-friendly London office, complete with rooftop yoga and a subsidised café/bar. Genuine progression. Brilliant mentors. A truly supportive team. Interested? Apply today. You will need previous experience working as an SAE/AM within a medical communications agency and not require sponsorship.

An independent medical communications agency has an opening for a Senior Account Manager to join their successful and collaborative team. Known for their in-depth scientific expertise and high-quality execution, this agency works in partnership with leading pharma organisations to develop strategic, multi-channel programmes that deliver positive changes in healthcare. Their work includes meetings, medical affairs, educational programmes and publications, covering an interesting variety of therapeutic areas including Oncology and Rare Diseases. As SAM, you will provide support and leadership on accounts, build strong client relationships, and take ownership for allocated projects. Working across a variety of deliverables you will collaborate with internal colleagues, and ensure work is delivered to the highest standards, on time and on budget. You’ll be joining a close-knit, motivated team, and enjoy a flexible, grown-up working environment with plenty of opportunity for ownership and growth. Requirements To be considered for this role, you will need medical communications agency experience to SAM level with knowledge across a variety of medcomms activities, and well-honed project management and client facing skills.

Business Development Director – Redefining Clinician Engagement in Healthcare Communications and MedTech! PLS ONLY apply if you have worked in the Pharmaceutical and/or Healthcare Communications sector – you will not be considered if you DON’T have experience in these sectors. The Mission: Our client has developed a platform that transforms how critical medical knowledge is accessed at the point of care. Founded and developed by doctors, the platform currently powers how medical information is accessed by clinicians. Our client is looking for an entrepreneurial Business Development Director to join their lean, mission-driven team at a pivotal scaling moment. Role Summary: This role is responsible for managing the full sales cycle and overseeing the delivery of client campaigns on their platform. The person will work closely with internal teams, agency partners, and pharmaceutical/healthcare clients to ensure campaigns are executed smoothly and clients receive a high-quality experience. The position requires someone who is highly organised, client-focused, and strategic, capable of coordinating multiple stakeholders while maintaining strong relationships. They will also work closely with the CCO to scale and improve the current sales and campaign processes as the company grows. Overall, the role supports a fast-growing healthcare technology company that aims to improve how the healthcare industry engages with clinicians and gathers insights to drive better healthcare outcomes. Key Responsibilities: This role is responsible for owning the entire sales process, from generating leads and running demos to negotiating contracts and closing deals with pharma, medtech, and agency clients. Key responsibilities include building and managing a strong sales pipeline, maintaining accurate CRM records, developing relationships with senior stakeholders, and positioning our client as the platform for key medical knowledge. The role also involves creating campaign proposals, negotiating commercial terms, and sharing market insights with internal teams to help improve the platform. Ideal Candidate: The role requires someone with strong experience winning new business in pharma, medtech, or healthcare media, with the ability to manage complex B2B sales involving multiple stakeholders. Candidates should have 7+ years’ experience in pharma-related marketing, media, or account management, a proven record of hitting revenue targets, and strong client relationship, communication, and presentation skills. They should also understand the UK pharmaceutical marketing environment (including ABPI compliance) and be results-driven, proactive, and comfortable working in a fast-paced startup-style setting. Why Join Our Client? • True Ownership: You'll receive stock options to share in their global success., • Pivotal Moment: Join them as they scale from a lean UK team to a global organization., • Direct Impact: Your work ensures doctors have the context-specific knowledge they need to deliver safe, effective care every day. This is not a traditional role: • You will work with a small, mission-driven group of clinician-engineers, • You will join at a pivotal moment as they scale from a lean team to a global organisation, • Your work will directly influence how industry leverage the next wave of clinician insights and engagement through AI driven technology platforms The Rewards: £ v generous! + Commission + Stock Options + Full Medical Cover + Hybrid London working, at least TWO days in a central London office. Pls do NOT apply if you can't be in central London at least TWO days per week - this is non-negotiable. Also, pls ONLY apply if you have worked in the Pharmaceutical and/or Healthcare Communications sector – you will not be considered if you DON’T have experience in these sectors.

Senior Global Brand & Innovation Manager - £80K + Great Benefits - Hybrid (London) – Consumer Goods I am working with an absolute favourite consumer brand of mine (a frequent buyer of these throughout my life!) As a global brand, they are shaping the way in the market of healthcare products. If you are looking for an opportunity that allows you to bring your ideas to the table, influence the brand, and take full ownership, then this is the role for you! Key Responsibilities • Develop the innovation pipeline for the brand, • Expand global marketing selling decks, NPD proposals, and marketing toolkits, • Work with the wider brand team to develop the brand strategy, • Create compelling and crisp digital-first global brand communications, • Collaborate with local marketing teams to evaluate brand performance, • Take ownership of the global A&P budget – make sure all is maximised and strong ROI Skills & Experience • Strong experience blend of both Brand and Innovation (concept to execution) (only looking for 8-10 years - someone to grow into the role), • Experience across a global scale – local would be advantageous, • Looking for someone from a consumer good background (e.g. retail, healthcare etc), • Excellent communication and leadership skills, • Looking for someone with a strong personal passion for healthcare

Sciterion – Medical communications that enable positive change in clinical practice to benefit the lives of people living with health issues. Sciterion are focused on delivering science that speaks to people. Our mission is to drive excellence in medical affairs including medical education and medical communications. We facilitate meaningful exchange between industry, healthcare professionals and patients. Our diverse and passionate teams explore, innovate, and develop solutions together delivering credible and compelling medical content via engaging and immersive experiences. We strive to be the positive change we want to see in the world. Join Sciterion and make a difference in healthcare. We are now recruiting for a Senior Medical Writer to join Sciterion. The role You will be responsible for the creation of high-quality medical content, to meet and exceed our client's project objectives and to ensure our work is delivered on time and to budget. Working across a range of therapy areas you will provide strategic direction on a wide range of accounts. Core duties and responsibilities • Maintain a high quality of medical writing with excellent briefing and reviewing skills, • Assist with the promotion of quality control processes and procedures, • Develop an understanding of new therapeutic areas quickly and comprehensively, • Build an understanding of client and competitor products, therapy areas, portfolio, and clinical and commercial strategy in the context of the current market, • Keep up-to-date with industry codes of practice/legislation, • Act as the Technical Lead on designated client projects, • Plan your workload and contribute to resourcing for your team, • Work collaboratively with account team members to ensure that all account objectives are met, • Build relationships with clients and/or external experts, • Identify opportunities to maximise existing client accounts, • Assist with the development of proposals and present at pitches when appropriate, • When appropriate, contribute to development of project specifications, cost estimates and reconciliations, • Monitor project costs against agreed budgets and notify the Client Services team of any changes to the specification at the earliest opportunity The person • Proven medical writing experience within a healthcare communications agency, with knowledge of a broad range of communications activities, • The ability to tailor your writing style appropriately for different target audiences, • Life science degree educated, ideally with a higher qualification MSc or PhD, • In-depth working knowledge of the pharmaceutical industry, • Strong organisational, time management and people skills

About the agency VML Health is a leading global healthcare agency that partners with clients to build connected experiences across the healthcare ecosystem. A deep understanding of individual needs and behaviour, and how they are connected, allows us to create seamless experiences. And when these experiences are personalized, unique and relevant at every touchpoint, their power is all the more profound. We power connections beyond science into human behaviour. We believe that science can change the world and that changing the world starts with a single person behaving differently. Overcoming beliefs and barriers to make life better for patients and healthcare communities is second nature to us. Title: Client Services Director Reporting to: Managing Partner Position Summary: A visionary and inspirational ‘Client Services Director’ with at least 10 years’ agency experience to head up the Client Service team of the assigned clients. The role requires someone with a flair for problem solving and ability to nurture a client services culture that fosters teamwork, innovation, high-quality and a growth mind-set. This is a critical leadership role for the agency that will help drive our growth strategy. You will be partnering with our current, prospective clients and department leads to deliver world-class communications and solutions to a range of business challenges. The Client Services Director will form close partnerships with the Executive Creative Director, Scientific Director, Medical Directors and our team of engagement strategists, to develop proactive and reactive proposals in collaboration with them. Responsibilities: • Lead senior client relationships across the business, ensuring high quality planning, proposal and implementation across departments, • Supervise a large team of Account Directors, Senior Account Managers, Account Managers and Account Executive within a complex multi-market environment, • Develop a positive and compelling vision and client relationship standard of excellence for the agency to follow, • Determine the strategic direction and tone for assigned accounts, • Identify and develop new and organic business opportunities both independently and in collaboration with VML HEALTH EU Hub to maximise account growth, • Participate in new business pitches including identifying key team members for new business opportunities, • Support finance in the negotiation of beneficial and competitive rate cards and contracts with client procurement teams, • Manage senior client expectations, increase client satisfaction and engagement, • Ensure optimal financial management across all accounts ensuring all work is completed on time, delivered to the clients’ strategy and budget, • Work closely with the client services team to support interpretation of client needs and develop action plans to maintain excellent relations and delivery, • Mentor the client services team to grow in capability through guidance, training and regular connects, • Manage tracking and reporting of performance for staff development and uphold team accountability to promote quality of service, • Attract, develop and retain industry talent, • Review and hire for roles within Client Services and/or Project Management, • Pursue new ways to contribute to overall agency and client profitability, • Actively input into the development of agency’s strategy and promote the agency’s purpose, vision and values and strategic objectives (both internally and externally), • Support the Managing Director to ensure goals and milestones are communicated accurately, on time and achieved accordingly, • Establish strong relationships across all agency disciplines, (other operating countries) and other related businesses Skills & Experience: • An energetic, influencer with the ability to build relationships, and act as a trusted advisor to clients, • Someone who is comfortable communicating, and motivating employees at all levels within an agency encouraging collaboration and open communication, • Adopts a proactive approach that involves other partners and experts in strategic thinking, incorporating their views into plans, and works collaboratively to align strategic priorities, • Demonstrates a clear understanding of the industry trends, economic factors, and market dynamics, • Challenges teams to deliver with greater efficiency within process requirements, • Works well within a culture of continuous improvement, identifies and implement changes that drive business growth and efficiency across all commercial team processes, • Develops new ideas and knowledge to foster insights and potential revenue streams, • An entrepreneurial spirit identifying opportunities and new potential and encourages innovative opportunities which are feasible and cost-effective, • An ability to articulate with clarity and conviction, • Previous experience leading aacross multi-million revenue accounts, global markets and international teams, • Must have medical communications agency experience This position can be based in either London or Milan.

IT Procurement Manager | £85,000 to £95,000 | discretionary bonus | matched pension | Healthcare | Dental | + many more benefits | 3 days a week in the office - London| Leading UK Specialist Insurance Business A brand new role working for a market leading, Global Insurance Firm who are adding to the team an IT Procurement Manager manage the Technology category globally with a £100m spend. You will be reporting into the Head Of Procurement to take ownership of the IT category, supporting on large complex and strategic projects, whilst still looking for the best commercial value. A hugely exciting time to join the business in the midst of a procurement transformation where the team will continue to grow. This role requires a candidate with extensive IT Category Management and Professional services experience, who regularly manage senior stakeholders and have proven experience of doing this. Due to joining in the midst of a big transformation, with a technology focus you will need to be able to work at pace, multiple projects at once and manage your time whilst things can be slightly manic. Role and responsibilities: • Create IT strategy through to the delivery and performance including year on year annualised savings, • Develop group wide category plans and strategies to ensure alignment for the group, leveraging suppliers to support local offices, • Support the development of global category strategies to a clear and prioritised pipeline of sourcing projects, • Engage, manage and influence senior stakeholders from Director to Board level to ensure buy-in, utilising strong market knowledge, • Build relationships with key stakeholders to ensure a rounded knowledge of a suppliers performance, • Monitor supplier risk and performance through reporting tools and business feedback, • On top over delivering strategic projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: • Deep technical category experience within Technology and professional services covering a wide range of sub-categories, • Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values, • Confident in engaging and influencing senior level stakeholders, and across various regions, • A highly strategic mindset when approaching procurement, suppliers and business needs, • Will have a track record of IT category management, effecting change and continuous improvement through implementation of innovative category strategies, • Excellent communications skills when dealing with contacts in different cultures and countries, • Able to adapt in a very fast paced, continuously changing environment